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Complaints Handler – Lloyds Banking Group (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence minimum 6 months previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates: Various 2026 • Salary: From £30,000 per annum, • Location: Work From Home, • Training: 2 weeks then 2 weeks Grad Bay, • Contract: Permanent, Full Time (40hrs) (must be fully flex), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • CIFAS and Sanctions checks, • Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description • Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues., • Prepare routine letters, memoranda and reports for approval, while following up on pending issues., • Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities., • Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats., • Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports., • Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). • Collect and prepare standard data related to ongoing issues. Essential Experience: • Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK, • Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps, • Excellent verbal and written communicaton, • Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines, • Objection handling whilst remaining professional Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Amazon Flex Delivery Driver - Earn £14 to £18* per hour. Deliver packages and get paid weekly. Flexible hours. Be your own boss and get access to a wide range of exclusive deals & discounts. What is Amazon Flex? It’s simple! You use your own vehicle and smartphone to deliver packages for Amazon. Save up for something big, earn extra money for day-to-day expenses, and get closer to your goals with Amazon Flex Deliver. Earn. Achieve. Repeat. Earn £14- £18 an hour delivering parcels1. Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability. You’ll know when you’re delivering, for how long, and how much you can earn before you begin. Plus, Amazon Flex delivery partners get access to exclusive deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse. With Onsi, you can save over £150 a year on fuel2 with three different Fuel Cards to choose from: bp plus, Onsi and Shell. Onsi also offers deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords. With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%3 off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.44/kWh. Deliver smiles, backed by Amazon. To become a delivery driver, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire and reward’ insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck or lorry driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners. Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is a great way to earn extra money with a trusted company that puts safety and innovation first. 1Earnings estimates are based on location and delivering a number of packages across an estimated length of time (referred to as a block), completed while driving a standard motorized vehicle. Should Amazon Flex introduce blocks eligible to be delivered using scooters or other alternative modes of transportation, different rates may apply. We aim to ensure that the number of packages you are assigned to deliver within your block is realistic, taking into account congestion and the primary requirement to drive safely. However, the actual time taken per delivery may vary (because it could, occasionally, take less or more time than expected) so the earnings per hour may vary. 2Based on UK average fuel consumption for a courier or logistics vehicle. 3_.

Financial Modelling (Utilities) Your new company Your organisation is a nationally recognised utilities company looking for an experienced finance professional to join their team on a permanent basis. Your new role Your new role will have a heavy emphasis on charge-setting, financial modelling and working in a highly regulated environment. You will be reporting to the Regulatory and Charges Manager and be competent on Excel as well as be highly financially literate with strong attention to detail. What you'll need to succeed You will need experience in charge setting, have a background working within the Utilities industry/working in a highly regulated environment. You will also have a qualification wither within accountancy and finance or economics. What you'll get in return In return you will be offered a salary of just over £70,000 per annum, required to work from the office 1 day per week, as well as a competitive benefit and pension package with very flexible working hours. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4779740

Project Manager - Cardiff Project Manager - CardiffLocation: Cardiff & Surrounding Areas Salary: £60,000 - £75,000 DOE + Package Sector: Commercial | Education | Public Sector | Refurbishment & New Build A well-established and highly respected regional main contractor is looking to appoint a Project Manager to lead the delivery of a £5 million scheme in Cardiff. With a strong reputation across South Wales and the South West, the business consistently delivers projects ranging from £4 million to £7 million across a mix of commercial, education and public-sector sectors. The company has built a solid pipeline of secured work heading into the summer and is now looking to strengthen its delivery team with an experienced Project Manager who can take ownership of schemes from early stages through to completion. Known for its collaborative culture and hands-on leadership team, this is a great opportunity for someone looking to join a stable, growing contractor with repeat clients and a strong regional presence. The RoleYou will take full responsibility for leading a £5 million project in Cardiff, overseeing all aspects of delivery from pre-construction support through to handover. Working closely with commercial, design and site teams, you will ensure the project is delivered safely, on time and within budget while maintaining high quality standards. Ideal Candidate • Proven experience as a Project Manager or Senior Site Manager stepping up, • Track record delivering projects in the £4m-£7m range, • Background in commercial, education or public-sector schemes, • Strong leadership, communication and organisational skills, • Comfortable managing programmes, subcontractors and client relationships, • SMSTS, CSCS and First Aid qualifications essential, • Based within commutable distance of CardiffWhat’s on Offer, • £60,000 - £75,000 salary depending on experience, • Competitive package, • Secure pipeline of local projects, • Opportunity to take full ownership of schemes, • Supportive and well-structured regional business How to Apply If you’re interested in this opportunity, please apply via the link or contact James Mitchell for a confidential discussion. # 4796002

Project Manager (Construction) | Cardiff, Up To £45,091 DOE Your new company You’ll be joining a public sector organisation within the Design, Construction and Maintenance (DCM) service, responsible for delivering a wide range of building and refurbishment projects across a varied public sector estate. The team supports schools, corporate buildings, listed assets and live operational sites, ensuring projects are delivered safely, sustainably and to the highest standard. This is a collaborative estate-focused environment with a clear commitment to improving service delivery, asset performance and long-term building conditions. Your new role You will lead the end-to-end delivery of multiple building maintenance and refurbishment projects (typically £70-£80k, up to £1m), managing all stages from early planning to handover, ensuring projects are completed on time, on budget and in line with statutory, safety and quality requirements. Key responsibilities include: • Managing end-to-end delivery of building projects across the Council’s estate, • Scoping, planning, design development and procurement of works, • Supervising and managing contractors on-site, ensuring safety, quality, time and cost targets are met, • Acting as - or liaising in the role of - Principal Designer (CDM), • Leading internal multi-disciplinary teams and commissioning external professional services where required, • Managing contract administration including valuations, variations and final accounts, • Monitoring budgets, costs and KPIs using the works management system, • Chairing and attending site, client and stakeholder meetings, • Managing handover, documentation and practical completion, • Responding professionally to stakeholder queries or complaints, • Working across a varied public sector estate including schools, offices, listed buildings and live operational sites, • Supporting the wider Direct Delivery / Estates team in driving continuous service improvement What you'll need to succeed You will be an experienced construction Project Manager with: • A construction related degree (or equivalent experience)- A strong background delivering building maintenance, refurbishment or capital works projects, • Knowledge of building standards, design, construction methods and professional services, • Good understanding of building contracts, procurement routes and contract administration, • Experience supervising contractors and managing works on live, operational or public sector sites, • CDM knowledge and the ability to act as (or liaise with) the Principal Designer, • Strong organisational ability to manage a varied and evolving workload, • Excellent communication skills with confidence engaging stakeholders at all levels, • Beneficial: practical understanding of building trades (e.g. roofing, fencing, M&E), • Background in commercial or public sector environments (no housing required) What you'll get in return • Salary £40,777 - £45,091 (Hybrid)- Local government pension scheme and generous annual leave, • Professional development and support towards training and qualifications, • Opportunity to work on varied, meaningful public sector projects, • Supportive team culture and ongoing career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4777798

Bricklayer, foreman/Chargehand, Cardiff, Temp to perm, required asap Your new company A well-established brickwork contractor based in South Wales, working on large commercial and housing projects across South West England, South Wales, and other UK regions. Your new role Working across several commercial and housing projects, the Bricklayer Foreman will lead a gang of bricklayers while remaining hands-on. You’ll be responsible for keeping plots moving, maintaining quality, and working closely with the Site Agent to hit programme targets without compromising on standards. Key Responsibilities • Supervise bricklaying gangs across multiple live housing sites, • Work on the trowel as required to keep progress on track, • Coordinate daily plot work (footings, superstructure, face work, etc.), • Liaise directly with the Site Agent on programme, sequencing, and materials, • Ensure all work complies with NHBC standards at all stages, • Maintain consistent quality across different plots and sites, • Manage labour levels and productivity, • Carry out snagging and ensure plots are handed over clean and complete, • Uphold site health & safety and lead by example, • Resolve day-to-day site issues quickly (materials, access, drawings, etc.) Essential Experience, • Strong background in new build housing (not just commercial work), • Previous experience running gangs as a Foreman or Lead Bricklayer, • Solid understanding of plot sequencing and house-building programmes, • Confident in dealing with Site Agents and other trade qualifications, • NVQ Level 2/3 Bricklaying (or time-served equivalent), • CSCS Card (Gold/Black preferred), • SSSTS / SMSTS (preferred but not always essential) What They’ll Expect from You, • Keep multiple plots moving without delays, • Hit targets while maintaining clean, consistent work, • Know NHBC inside out - especially for inspections, • Be reliable and organised when moving between sites, • Step in and graft when the job needs it. Reality of the Role (Straight Talking), • You’ll be juggling more than one site at times, • some days you’re managing, some days you’re on the tools, • You’ll deal with pressure from Site Agents on the programme, • Quality still has to be right the first time - no shortcuts with NHBC Essential Experience• Strong background in new-build housing and commercial • Previous experience running gangs, • Solid understanding of plot sequencing and house-building programmes -Confident with site agents and other trades. Qualifications • NVQ Level 2/3 Bricklaying (or time-served equivalent), • CSCS Card (Gold/Black preferred), • SSSTS / SMSTS (preferred but not always essential) What They’ll Expect from You • Keep multiple plots moving without delays, • Hit targets while maintaining clean, consistent work, • Know NHBC inside out - especially for inspections, • Be reliable and organised when moving between sites, • Step in and graft when the job needs it. Reality of the Role. • You’ll be juggling more than one site at times., • Some days you’re managing, some days you’re on the tools., • You’ll deal with pressure from Site Agents on the programme., • Quality still has to be right the first time - no shortcuts with NHBC Pay: £250.00-£300.00 per day What you'll get in return What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4794701

We're looking for an experienced Delivery Manager / Scrum Master to support the delivery of a fast-paced digital/product environment. Provide clear reporting on delivery status, velocity, and key metrics. Strong background as a Delivery Manager and/or Scrum Master in agile environments.

BIM / Revit Engineer (Mechanical Background).Hybrid Working | Cardiff | Training & Progression.My client is one of the most established and highly regarded building services consultancies in Wales, with a long-standing reputation for delivering high-quality mechanical, electrical, and public hea

Title: Senior Planning Engineer Location: Cardiff (Hybrid) Salary: £70-90,000 + package A dynamic and growing project consultancy based in Cardiff is looking to appoint an experienced Senior Planner to join their expanding team. This is an excellent opportunity to work closely with key clients, providing expert planning support across a diverse portfolio of projects. The successful candidate will be involved in the planning and delivery of a wide range of complex schemes across multiple sectors including new build construction, renewables, infrastructure and other major projects. Working in a client-facing capacity, you will provide strategic planning expertise, develop and manage project programmes, and support project teams to ensure successful delivery from early planning stages through to completion. If you are an experienced Senior Planner looking to take the next step in your career within a forward-thinking consultancy environment, we would be keen to hear from you. Key Responsibilities • Develop, manage and maintain detailed project programmes, • Provide planning support and strategic advice to clients and project teams, • Monitor project progress and produce programme updates and reports, • Identify programme risks, opportunities and mitigation strategies, • Work collaboratively with multidisciplinary project teams across a range of sectors, • Attend client and project meetings, providing clear planning insight and guidance, • Support the successful delivery of complex projects from concept through to completion Requirements • Extensive UK construction industry experience, • Background gained within a main contracting environment, • Proven experience working as a Planner or Senior Planner on complex construction or infrastructure projects, • Strong understanding of construction methodologies and project delivery, • Excellent communication and stakeholder management skills, • Ability to work in a client-facing consultancy environment The Opportunity • Join a dynamic and growing consultancy business, • Work with key clients on high-profile projects across multiple sectors, • Exposure to major schemes including construction, renewables and infrastructure, • Excellent opportunity for career progression and professional development Offer • £70-90,000 basis salary, • Pension, Healthcare, Life Assurance, Private Medical, • 27 days annual leave plus banks holidays, • Clear long-term career progression within the business If you are looking for a new career challenge in planning and you would like to be considered for the above opportunity then please apply by sending your CV to matt.lilburn@goldgroup.co.uk or call Matt Lilburn on 01342 330 533 for further information quoting reference 73155.

Joining Arup Arup’s purpose, shared values and collaborative approach have set us apart for over 75 years, guiding how we shape a better world. Sophisticated BIM models enable workflow efficiency on complex projects and lead to a wealth of other insights for clients, during construction and into operation. At Arup, we also use BIM to enable automated geometry and design, layout and documentation of repeat elements and provide coordination across disciplines. It accelerates the design process and provides a single source of truth for the whole project team. We build models that enable rapid design iteration and automatically generate solutions and documentations. We use BIM to validate design choices too, helping clients explore the viability of a proposed combination of services of functions. The Opportunity We are seeking a Senior BIM professional to develop and create a step change in our BIM capability in the West region team. The highly skilled and motivated BIM professional will work within the West Property Science & Industry groups, based at the Cardiff office, reporting to the team leaders but linked to the wider network within West. The successful candidate will be responding to and authoring BIM documentation for both internal and external use. This role involves resourcing and allocating tasks to team members, carrying out appraisals, mentoring technicians and engineers, and providing constructive feedback to help them enhance their skills and knowledge in BIM-related activities. Managing model environments is a key responsibility of this role, they will lead and develop the team’s BIM activities and capability within a large multi-disciplinary group of engineers and technicians, ensuring that all models meet both client project needs and that high standards are implemented and maintained. This includes setting up the project environment, onboarding team members, and liaising with the wider design team to ensure the efficient exchange of information in accordance with project needs. The BIM professional will also be implementing Arup standards across all BIM-related activities, ensuring consistency and quality in all projects. They will be expected to lead coordination sessions, utilize Revit to model MEP building services designs, and support engineers and technicians in delivering projects. Ensuring seamless project execution and collaboration among team members is essential. Furthermore, the BIM professional will be expected to attend project meetings with clients and the design team, liaise with design engineers, and maintain strong connections to the Arup BIM community. This role demands excellent communication and interpersonal skills to foster effective collaboration and maintain strong professional relationships. At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve. Is this role right for you? We are seeking the following skills and experience: • Degree qualified in a design engineering-related discipline such as Mechanical, Electrical, Architectural and Environmental Engineering, Building Services Engineering, or other fields relevant to BIM within an engineering context. We also welcome candidates working towards or holding professional registration via the Engineering Technician (EngTech) or Incorporated Engineer (IEng) routes, reflecting a commitment to professional development and industry standards, • Proven track record in leading and delivering BIM projects using Revit MEP within a building services environment, with strong technical expertise and a solid understanding of MEP BIM delivery, while effectively managing engagement with both internal and external clients., • Strong working knowledge of BS EN ISO 19650 standards and associated guidance documents, with practical experience in their implementation across BIM projects, • Extensive experience in developing federated BIM models and conducting multidisciplinary design reviews to ensure coordination, accuracy, and compliance across MEP systems., • Strong ability to manage both personal and team workloads, with excellent communication skills to effectively translate complex technical concepts into clear business language. Demonstrates strong problem-solving capabilities and a genuine interest in client engagement and collaboration Not ready to apply just yet, or have a few questions? Contact Aslam Hussain (Aslam.Hussain@arup.com). Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email. What we offer you At Arup, we care about each member’s success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Different People, Shared Values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at _. We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Louise Raisbeck (Louise.Raisbeck@arup.com) to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. Our Application Process To understand what to expect next, please visit _ Stay safe online - Arup will never ask for payment or your bank details as part of our recruitment process. Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list.

We are seeking an experienced and driven Quality Assurance Manager to join a flagship major development project. This is a rare opportunity to play a pivotal role in delivering a high-profile, technically complex build with a leading Tier 1 principal contractor. The Role As Quality Manager, you will lead the implementation and oversight of the project’s quality assurance and control systems, ensuring that all works meet contractual, regulatory, and client expectations. You will collaborate closely with construction, design, and supply chain teams to embed a culture of right-first-time delivery across all stages of the project. Key Responsibilities • Develop, implement, and maintain the Project Quality Plan, • Ensure compliance with ISO standards and company quality procedures, • Manage inspection and test plans (ITPs) and quality records, • Conduct audits, inspections, and supplier quality reviews, • Provide quality-related training and support to site teams, • Interface with client representatives and third-party stakeholders on quality matters, • Drive continuous improvement initiatives across the project lifecycle About You • Proven experience in a Quality Manager role within large-scale construction build projects., • Background with Tier 1 contractors or major projects preferred, • Strong working knowledge of ISO 9001 and quality management systems - Dalux or Procure highly desirable!, • Detail-oriented with a proactive, solutions-focused mindset, • Relevant degree or professional qualification in construction, engineering, or quality management What’s on Offer • Opportunity to work on a landmark project with industry-leading professionals, • Competitive salary and comprehensive benefits package, • Long-term career development within a top-tier contractor, • Dynamic, collaborative project environment This role is based in Cardiff. Being commutable distance is essential for this role. Apply here or for more information please contact Rebecca Giles on rgiles@frlondon.co.uk

Great opportunity within a well-established and growing civil and structural engineering consultancy looking to appoint an experienced Principal Structural Engineer to join their Cardiff office. This is an excellent opportunity for a Senior or Principal level Structural Engineer looking to take ownership of project delivery, oversee a portfolio of work, and play a key role in the continued growth and succession of the business. This position has clear potential for further progression up to Board level for the right individual. The company is highly active across a wide range of sectors including commercial housing, social housing, care homes, renewable energy projects (particularly wind farms), industrial and commercial developments, remediation, and emerging opportunities within the rail sector. Projects are delivered across the UK, with a strong focus on South Wales and the West of England. The Role As Principal Structural Engineer, you will lead the technical delivery of your own portfolio of projects while ensuring the highest standards of engineering quality, design accuracy, and commercial performance. You will also take responsibility for client relationships, maintaining existing frameworks while actively supporting business development and identifying new opportunities. What you’ll be doing • Lead the technical delivery of structural engineering projects across multiple sectors, • Produce, review, and approve structural designs and calculations, • Ensure high standards of quality management across all commissions, • Oversee project commercial performance and delivery outputs, • Manage and mentor junior and senior engineers within the team, • Engage confidently with clients across all sectors and backgrounds, • Support business development and help grow new and existing client relationships, • Liaise with stakeholders, contractors, and design teams throughout project lifecycle What we’re looking for • Around 10+ years post-graduate experience in Structural Engineering, • Strong technical background across all major structural materials, • Experience taking responsibility for full project delivery, • Excellent understanding of structural design, detailing, and analysis, • Strong client-facing, communication, and leadership skills, • Chartered Engineer status preferred but not essential, • Experience with structural software such as TEKLA (TSD & portal frames), SCIA, Tedds,, • Revit Structure, and AutoCAD advantageous, • Full UK driving licence required What’s on Offer • Competitive salary commensurate with experience, • Bonus of up to 10%, • Flexible working arrangements, • Clear progression pathway and CPD support, • Payment of professional membership fees, • Private medical insurance (including family), • Life assurance and access to financial advisory services, • Enhanced pension scheme, • Cycle-to-work scheme and additional employee benefits, • Generous holiday allowance For more information or a confidential discussion, please get in touch.

Great new opportunity within a well-established and growing engineering consultancy looking to appoint an experienced Principal Civil Engineer to join their Cardiff office. This is an excellent opportunity for a Senior or Principal level Civil Engineer looking to take ownership of project delivery, mentor junior engineers, and play a key role in the continued growth of the business. The company delivers a diverse portfolio of projects across South Wales, the West of England, spanning residential and commercial housing developments, social housing, care homes, renewable energy projects including wind farms, industrial and commercial developments, remediation works, and emerging opportunities within the rail sector. The Role As Principal Civil Engineer, you will oversee the technical delivery of multiple projects while ensuring high-quality engineering design and commercial performance throughout. You will work closely with both clients and internal teams, taking responsibility for design quality, project coordination, and mentoring engineers within the team. What you’ll be doing • Lead the technical delivery of civil engineering projects, • Produce and review drainage, highways, and infrastructure designs, • Ensure projects are delivered to agreed technical and commercial standards, • Support and mentor junior members of the design team, • Liaise directly with clients, local authorities, and utilities providers, • Contribute to project planning and resource management What we’re looking for • Significant post-graduate experience within Civil Engineering, • Strong background in highways, drainage, and infrastructure design, • Experience managing and delivering projects independently, • Good understanding of highways and drainage adoption procedures, • Strong written and verbal communication skills, • Experience using MicroDrainage, AutoCAD, Civil 3D, and Microsoft Office, • Chartered Engineer status preferred but not essential, • Strong client-facing and leadership skills, • Full UK driving licence required What’s on Offer • Competitive salary depending on experience, • Bonus up to 10%, generous pension scheme, • Clear progression pathway to Associate and Director level, • Ongoing CPD and professional development support, • Opportunity to work on a broad range of high-profile projects, • Supportive and collaborative working environment For more information or a confidential discussion, please get in touch.

Chef - Cardiff Role: Chef / Commis Chef / Chef de Partie / Pizza Chef / Immediate Start Pay: Up to £14.65 per hour, after successful training, including benefits. Hourly Rate breakdown: Starting at £12.71 per hour, plus £1.50 per hour tronc average. At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We're a diverse group of individuals, brought together by our shared passion for delivering excellent food and service. We support everyone in their own journey, and value each person's unique background and experience to create our incredible ASK Italian teams! We live and breathe the ASK Factor and use its core values to guide everything we do: • Heartfelt: We love what we do and believe in what we say., • Respectful: We care about how we make people feel and our impact on the world around us., • Generous: We'll go that extra mile to make a difference., • Spirited: We're determined, always moving forward to be the best we can be. As a Chef at ASK Italian, you'll receive: • Comprehensive Training: Full training and career development opportunities available through our award-winning Journey programme., • Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks., • Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu., • Inclusive Dress Code Policy: Part dress code provided, including shoes., • Paid Holidays: 28 days paid holiday, pro-rata., • Pension Contributions, • Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose., • Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:, • Early wage access through Stream, • Well-being and GP support for you and your family, • Discounts on lifestyle brands, including gyms, cinemas, and travel, • Community Volunteering: 1 paid day per year to volunteer in your local food bank., • A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life. What We Ask of You: As an ASK Italian Chef, we value: • Passion: A love for people, diverse cultures, food, and all things Italian., • Hospitality: A welcoming attitude, making every customer feel at home., • Teamwork: The ability to work well in a fast-paced environment, with attention to detail and a commitment to excellent service and standards., • Behaviour: Every team member is encouraged to bring their authentic selves to work, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers. Join Us: At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you're ready to thrive in a dynamic and supportive workplace, we'd love to welcome you aboard!

Service Engineer - Forklift Repairs (Workshop-Based, in Rochester) Salary: £35,000 – £40,000 + Overtime (OTE up to £48,000) The Company Our client is a leading provider of forklift servicing and repair solutions, trusted across the industry for their expertise and customer focus. They are now seeking an experienced and motivated Workshop Service Engineer to join their team in Rochester, Kent. The Role As a Workshop Service Engineer, you will be responsible for: Servicing, repairing, and refurbishing a range of forklifts and materials handling equipment (gas, electric, and diesel). Diagnosing faults and carrying out efficient repairs to minimize downtime. Refurbishment and respray work when required. Ensuring compliance with all health and safety standards. Key Requirements Proven experience as a Maintenance/Service Engineer, ideally within forklifts, HGV, plant hire, or similar sectors. Background in marine or armed forces engineering also advantageous. Strong mechanical and hydraulic knowledge with fault-finding expertise. Excellent communication skills and a customer-focused approach. What’s on Offer Competitive salary from £35,000, with earnings up to £48,000 through overtime and bonuses. Uncapped overtime at time and a half (after 8 hours). 40-hour working week. 25 days’ annual leave (rising to 32 with service). Excellent career progression and professional development opportunities. If you’re a skilled Service Engineer seeking a rewarding role with genuine growth prospects, we’d love to hear from you.

Qualified Assessor Children & Young People (CYP L2 & 3) Cardiff Full time, Permanent £26k Circa Our client is proud to be an employee-owned organisation, placing its people at the heart of everything they do. With a strong focus on development, wellbeing, and success, they are committed to empowering both individuals and businesses to thrive. Due to continued growth, they are now seeking a Qualified Assessor in Children & Young People to support apprenticeship learners through their qualifications and contribute to the ongoing success of the programme. The Ideal Candidate Our client is looking to recruit an experienced and motivated Assessor with a strong background in Children & Young People. The successful candidate will be passionate about supporting learners, delivering high-quality assessment, and guiding individuals through their learning journey. This is a hands-on role, ideal for someone who enjoys working independently, managing their own caseload, and building strong relationships with learners and employers. Key Responsibilities Assessment & Delivery • Deliver high-quality, knowledge and competency-based assessments to learners, • Support learners through structured planning, feedback, and regular interaction, • Assess and mark workplace evidence for qualifications and Essential Skills Learner Management • Manage a caseload of learners, ensuring timely achievement of qualifications, • Conduct monthly progress reviews and set clear, measurable targets, • Develop and maintain Individual Learning Plans (ILPs) Programme Coordination • Plan and deliver effective learner inductions with employers, • Ensure the learner journey is clearly defined, documented, and regularly reviewed, • Travel across a regional area to conduct workplace assessments Quality & Compliance • Maintain Internal Quality Assurance standards in line with best practice, • Support the development of literacy, numeracy, ICT, and digital skills, • Ensure all processes meet awarding body and organisational requirements Ideal Background & Experience To be suitable for this role, you will need: Essential • Level 2 & 3 NVQ/QCF in Children & Young People, • Experience delivering training within this sector, • CAVA qualification (or equivalent), • Previous assessor experience, • Full UK driving licence and access to a vehicle, • Willingness to undergo a DBS check (cost covered), • Willingness to register with EWC Desirable • Welsh speaking Personality & Working Style • Passionate about supporting learner development, • Strong organisational and time management skills, • Able to work independently and manage a caseload effectively, • Confident communicator with learners and employers, • Flexible and adaptable in a field-based role Benefits • 30 days holiday (increasing with service), • Pension scheme, • Health care scheme, • Retail and gym discounts, • Profit-sharing scheme, • Life insurance, • Employee recognition awards, • Ongoing development opportunities Working Hours:Monday to Friday, 9:00am 4:30pm Hours:35 hours per week Job Type: Permanent Work Location: In person JTRA1_UKTJ

Anderselite is working in partnership with an established and growing architectural studio based in Cardiff, known for delivering innovative, people-focused design solutions across a wide variety of sectors throughout the UK. We are currently looking for a talented and experienced Project Architect to join their collaborative team. This role offers the opportunity to take ownership of projects from concept through to completion and contribute meaningfully to thoughtful, community-driven architecture. Key Responsibilities: • Lead architectural design across multiple projects, ensuring alignment with client objectives., • Manage all stages of the RIBA plan of work, from concept and feasibility through technical design and delivery., • Prepare design proposals, drawings, and 3D models for client presentations and approvals., • Oversee the production of technical documentation for planning, tender, and construction phases., • Collaborate with clients, contractors, and consultants to ensure project vision is achieved., • Conduct regular site visits and monitor progress to ensure quality and compliance., • Support and mentor junior staff, fostering a creative and collaborative team culture. What We're Looking For: • RIBA Part 3 qualified with a strong portfolio of built projects., • At least 5 years' professional experience, ideally with UK project delivery background., • Excellent technical knowledge of UK building regulations and construction methods., • Proficiency in Revit, AutoCAD, SketchUp, and Adobe Creative Suite., • Exceptional attention to detail and organisational skills., • Confident communicator with strong client-facing abilities., • Passionate about design and committed to delivering meaningful, high-quality architecture. What's On Offer: • Join a dynamic, design-led team with an inclusive and people-first culture., • Projects that span various sectors and make a real impact in local communities., • A supportive environment with genuine opportunities for career progression., • Competitive salary and benefits package., • A modern studio setting in Cardiff, with flexibility and creativity at its core. Ready to Apply? Send your CV, cover letter (including a brief design statement), and a portfolio of your best work to be considered. We are reviewing applications on a rolling basis and encourage early interest. JTRA1_UKTJ

A rapidly growing UK property services and construction group is seeking an experienced Commercial Lead to join its leadership team based at its Cardiff head office. This is an excellent opportunity for a commercially driven professional with experience in social housing, property services, or general contracting, looking to take on a strategic leadership role within a growing organisation delivering maintenance, refurbishment and construction projects across the UK. The business works in partnership with housing associations, local authorities and public sector clients, delivering a range of services including responsive repairs, planned maintenance, refurbishment works, compliance programmes, and general construction projects across residential property portfolios. With a strong pipeline of secured work and long-term frameworks, the company continues to invest in its commercial function to support ongoing growth and operational performance. Commercial Lead Job Description: As Commercial Lead, you will take responsibility for the overall commercial performance of multiple contracts and programmes, ensuring projects are delivered profitably while maintaining strong client relationships. You will work closely with operational leaders and senior management to drive commercial strategy while leading and developing a team of commercial professionals. Commercial Lead Key Responsibilities: Provide commercial leadership across multiple maintenance, refurbishment and construction contracts. Manage and develop a team of Quantity Surveyors and commercial staff. Oversee cost management, valuations, CVRs, forecasting and financial reporting. Ensure robust contract administration and risk management across all projects. Work closely with operational teams to drive profitability and commercial performance. Support tendering, pricing strategies and bid submissions for new work. Manage and maintain strong relationships with clients, subcontractors and key stakeholders. Ensure compliance with contract conditions, governance processes and industry standards. Commercial Lead Candidate Criteria: We are looking for a commercially astute professional with a strong background in social housing, property services, refurbishment or general contracting. You will ideally have: Proven experience in a Commercial Manager, Senior Quantity Surveyor or Commercial Lead role. Experience working within social housing maintenance, refurbishment, property services or general main contracting environments. Experience managing multi-million pound contracts or frameworks. Strong leadership experience managing commercial teams. Excellent negotiation, financial management and stakeholder management skills. Degree qualified in Quantity Surveying, Commercial Management or similar (or equivalent experience). The Opportunity: This role offers the chance to join a well-established and expanding organisation delivering essential services and construction projects across the housing sector. The business is known for its collaborative culture, strong client partnerships and commitment to delivering quality projects that support communities. As Commercial Lead, you will play a key role in shaping commercial performance and supporting the continued growth of the business. Whats On Offer: Competitive salary and benefits package Senior leadership position within a growing business Secure pipeline of long-term contracts and frameworks Opportunity to influence strategy and commercial performance If you have an interest in learning more about this role, or are ready to be considered, please click the apply button or contact Alex at One Way for more information: 07442070998 JTRA1_UKTJ

Position: Funeral Service Specialist Location: John Pagan & Son Funeral Directors, Dumfries Job Type: Full-time, permanent Salary: £26,708.34 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at John Pagan & Son Funeral Directors as a Funeral Service Specialist (Level One). You'll be the first-person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism. Based at our branch in Dumfries, you'll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days. Your Impact and Responsibilities... This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the support we can offer, and ensuring every detail is taken care of. You will be a steady, professional hand when people need it most. As a Funeral Services Specialist (Level One), you will: • Supporting families with empathy, professionalism, and attention to detail, • Arrange funerals that meet family wishes, cultural practices, and legal requirements - arranging funerals with clarity, compassion and precision, offering all relevant products, • Oversee day-to-day branch operations, including administration and presentation, • Liaise with suppliers such as ministers, celebrants, and florists, • Lead chapel visits, as required, supporting the families with their requests, • Take accountability for raising awareness of funeral plans and contributing to plan sales within the branch, • Represent the branch in the local community and contribute to outreach, • Train in Funeral Conducting to assist with ceremonial duties during peak times, • Uphold Dignity's standards of professionalism, care, and service Skills and Knowledge... We're looking for someone with/is: • Compassion, calmness, and empathy in emotionally sensitive situations, • Communication, organisation, and administrative skills - confident with legal paperwork, • Confident working independently, with branch-level responsibility, • Comfortable in settings where the deceased may be resting, including chapel visits, • Willingness to work flexibly (including weekends/on-call if needed), • A Full UK Driving Licence (desirable, not essential) - Ability to travel to client homes and local branches is important, • Experience in customer service, care, or admin (beneficial - complete training is provided) What We Offer..., • Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme., • Memorialisation Commission Potential: up to £2,000.00 OTE per annum, • Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements., • Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future., • Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing., • Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays., • Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. What are the next steps? To join us in this role, hit the 'apply' button to submit your application, and a member of our Talent Acquisition Team will be in touch! About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help whenever you need us. FCA Statement The FCA regulates us so that some roles may be subject to background checks. Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions. Therefore, we recommend submitting your application as early as possible. JTRA1_UKTJ

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