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Clinical Deputy Manager | Elderly Nursing & Dementia Home Salary: Up to £55,500 per annum Location: Near Southall, Middlesex Hours: 40 hours per week (Supernumerary, Monday–Friday with occasional weekend cover) About the Role Compass Associates are proud to be working in partnership with a valued client to recruit a Clinical Deputy Manager for a well-performing elderly nursing home near Southall. The home provides nursing, dementia, and residential care, and is seeking a clinically strong, hands-on leader who is passionate about delivering high-quality care to elderly residents. This is an excellent opportunity for an experienced Deputy Manager or Clinical Lead looking to join a stable, supportive service with a strong clinical focus. You will work closely with the Home Manager, leading clinical practice, supporting staff development, and ensuring the highest standards of care and compliance. Key Responsibilities • Provide strong clinical leadership across the home, • Support and mentor nursing and care teams, • Ensure excellent standards of elderly and dementia care, • Work collaboratively within a multidisciplinary team, • Support clinical governance, audits, and compliance Requirements • Registered Nurse with an active NMC PIN (RGN or RMN), • Minimum 2 years’ experience as a Deputy Manager or Clinical Lead, • Previous nursing home experience essential, • Strong background in elderly and dementia nursing, • Excellent leadership, communication, and clinical skills, • Genuine passion for elderly care Interview Process • Stage 1: Interview with the Home Manager, • Stage 2: Formal interview with the Home Manager and Operations Manager Location & Commutability The home is based near Southall and is easily commutable from Ealing, Hayes, Uxbridge, Hounslow, Greenford, Harrow, Wembley, Brentford, and Slough. Recommendations Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. We offer a £500 voucher of your choice or a charity donation for every successful candidate recommended by you. Contact If you would like to be considered for this exciting opportunity, please contact Lily Bulbeck on 02393 874321 or 07921 588667, or alternatively send an up-to-date CV to .

Deputy Manager | Residential & Dementia Care Home Location: Feltham, Surrey Salary: £60,000 per annum + bonus Hours: 40 hours per week (Monday–Friday) with occasional weekend spot checks Contract: Full Time | Supernumerary The Opportunity An award-winning residential and dementia care home is seeking an experienced Deputy Manager to join its leadership team. This is a fully supernumerary role, focused on maintaining operational excellence, driving quality standards, and supporting team development in a busy, high-performing home. This is an exciting opportunity for a high-energy, values-led leader to make a significant impact in a well-established and busy care service. The Role The Deputy Manager will: • Support the Home Manager in the day-to-day running of the home, • Drive high standards of care, compliance, and quality, • Oversee audits and governance, • Mentor and develop the care team, • Promote a positive, resident-focused culture Requirements • Proven experience as a Deputy Manager within a care home (essential), • Clinical background welcomed but not essential, • Strong leadership, organisational and communication skills, • Experience with residential and dementia care services, • Not suitable for step-up candidates or hospital/community-only backgrounds The ideal candidate is confident, energetic, and values-led, capable of leading a busy, award-winning service while nurturing a dedicated team. Interview Process Two-stage process: • Stage 1 – Online Teams interview, • Stage 2 – Face-to-face interview with Home Manager, HR and Operations Location The home is based near the Feltham area and is easily commutable Sunbury-on-Thames, Staines-upon-Thames, Weybridge, Walton-on-Thames, Chertsey, Kingston upon Thames, Ashford, Woking, Hampton and Twickenham. Recommendations Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. We offer a £500 voucher of your choice or a charity donation for every successful candidate recommended by you. Contact If you would like to be considered for this exciting opportunity please contact Lily Bulbeck on 02393874321 or 07921588667. Or alternatively send an up to date CV to

Small Works Delivery Manager Location: South East Salary: Up to £50,000 (DOE) + Company Vehicle + Benefits Hours: Monday to Friday, 08:30 – 17:00 Holiday: 25 days annual leave + bank holidays Department: Projects Team Reporting to: Head of Project Delivery About the Role Are you an experienced manager with a passion for delivering high-quality project outcomes? Do you thrive in a fast-paced environment where no two days are the same? We’re looking for a dynamic Small Works Delivery Manager to lead a growing division within a highly respected organisation known for its commitment to excellence, innovation, and its people. This is a key leadership role where you’ll take full ownership of small works projects, from initial scoping through to successful delivery, ensuring projects are completed on time, within budget, and to the highest standards. Why Join Us? • Competitive salary up to £50,000 (DOE), • Company vehicle, • 25 days holiday + bank holidays, • Healthcare scheme, • Pension, • Genuine career progression opportunities, • A supportive, forward-thinking working environment You’ll be joining a well-established organisation that invests in its people and offers real autonomy, leadership responsibility, and the chance to make a meaningful impact. Key Responsibilities Project Management • Assess feasibility, define scope, and set budgets and resources, • Develop and manage detailed project plans and schedules, • Ensure projects are delivered on time, within budget, and to a high standard, • Monitor progress, providing updates and forecasts, • Conduct project reviews and drive continuous improvement Leadership & Team Management • Lead, motivate, and develop a multidisciplinary team, • Set clear objectives aligned with business and client goals, • Delegate effectively and coordinate team activities, • Provide guidance and support to engineers, managers, and admin staff Financial & Operational Control • Manage budgets, forecasting, and margin performance, • Ensure strong commercial control across all projects, • Identify and mitigate risks, • Drive operational efficiency and process improvements About You • Proven experience in a managerial or project management role, • Strong leadership skills with the ability to motivate and inspire teams, • Excellent communication and negotiation skills, • Ability to make confident decisions under pressure, • Solid financial and commercial awareness, • Good IT skills, • Relevant technical or industry knowledge Essential Requirements • Gold CSCS Card, • Fire systems knowledge, • Demonstrable experience managing projects or small works Ready to Take the Lead? If you’re looking for a role where you can make a real impact, lead a dedicated team, and help shape a growing projects division, we’d love to hear from you. Apply today and take the next step in your career.

Technical Manager Kent | £50,000–£55,000 (DOE) | Monday–Friday, 8:00am–5:00pm (flexibility required) Are you an experienced Technical professional with a strong background in fresh produce? Do you thrive in a fast-paced, customer-facing environment where food safety, quality, and compliance are at the heart of the business? We are looking for a Technical Manager to support a Head of Technical and play a key role in maintaining the highest standards across site, suppliers, and customers. The Role As Technical Manager, you will be responsible for supporting the technical function across customer, supplier, and site operations. This is a varied role that combines customer specification management, audit leadership, compliance oversight, and team collaboration. You’ll be a key driver in ensuring compliance with industry standards including BRCGS and Red Tractor, while fostering a strong food safety culture throughout the business. Key Responsibilities Customer & Product Management • Manage and maintain product specifications and customer requirements, • Maintain temporary specification trackers and customer platforms, • Oversee supplier approvals and due diligence documentation, • Investigate and resolve complaints and product rejections, • Support QC operations in the absence of the Quality Manager, • Conduct third-party packing facility visits as required, • Approve labels for packed-at-source products, • Liaise with at-source technical teams and travel when required, • Lead the on-site HACCP Team (Level 3 minimum required), • Manage internal audits (GMPs), non-conformances, and corrective actions, • Maintain and update site policies and procedures relating to food safety, legality, quality, and authenticity, • Prepare and lead monthly SMM meetings, analysing technical data, • Host third-party audits (BRCGS, Red Tractor, LEAF), • Maintain systems aligned with BRCGS and Red Tractor standards, • Identify and organise training needs, maintaining accurate training records, • Promote and embed a strong food safety culture About You To succeed in this role, you will have: • Essential experience within fresh produce (fruit & veg), • Strong working knowledge of food safety, quality systems, and QMS, • HACCP Level 3 (minimum), • Experience working with retail customers, • In-depth knowledge of BRCGS standards and customer complaint management, • Excellent IT skills (Outlook, Word, Excel, PowerPoint), • Strong organisational skills with a methodical and detail-focused approach, • Ability to prioritise effectively in a deadline-driven environment, • A full UK driving licence (essential), • Spanish language skills (desirable) Working Environment • Primarily office-based in Sidcup, • Collaborative, team-focused culture, • Fast-paced, deadline-driven environment, • High level of accuracy and attention to detail required Why Join? This is an excellent opportunity to join a growing business where you’ll have real influence over technical standards, customer relationships, and compliance performance. You’ll work closely with senior leadership and play a pivotal role in maintaining excellence across the supply chain. If you are a proactive, driven Technical professional ready for your next challenge, we’d love to hear from you.

Client-Side Engineering Services Manager Property & Real Estate Organisation £70 – 75,000 Salary Canary Wharf Annual Bonus Healthcare Pension Our client are a globally operating commercial Real Estate organisation, who work to deliver best-in-class facilities management and engineering solutions for their customers commercial and residential property portfolios. They currently seek an experienced engineering services or technical manager to join their property team, and based at a high profile multi tenant tower building in Canary Wharf. Working on a Monday-Friday basis, the role will provide engineering oversight and support to the property services team across electrical, mechanical and general HVAC systems, helping to liaise between tenants and stakeholders, as well as outsourced FM service provider, to ensure compliance and agreed SLAs / KPIs are adhered to. Guideline salary is circa £70,000-75,000 and will also include a discretionary annual bonus, as well as healthcare, pension scheme, etc. Candidates must be fully qualified in an engineering disciple (mechanical or electrical), with at least five years experience within an engineering/technical management role. The employer will consider candidates with experience either in a similar client-side role, as well as those who have worked purely with M&E maintenance organisations. Along with core engineering certificates, additional training such as IOSH Managing Safely, NEBOSH, current or previous HV / LV AP status, ACOP L8, etc will all be beneficial, as well as any engineering memberships. Some of the duties involved will include: • Lead Hard Services Management across site (budgets, schedules, procurement, quality & risk, statutory compliance and governance), • Develop and implement consistent maintenance management practice. Lead service partners and teams in driving performance and best practice to ensure exceptional service delivery, • Provide technical support for client’s leased space as required, • Accountable for the Engineering Audit program for the building, • Drive and deliver innovative cost reduction or sustainability programs, • Deliver improvement strategies using data driven information from all available technology platforms, • Work with consultancy / energy & sustainability team to identify energy management best practices and innovations, • Accountable for all engineering budget, working with the site facilities managers to forecast, • Lead the engineering function in support of all client accreditations and certifications (e.g. Client ISO50001, ISO550001 certification), • Communicate regularly with the Client team to build and maintain relationships, • Manage internal and external Service Level Agreements (SLA) and Key Performance Indicators to ensure contractual commitments are met or exceeded, • Promote high level of customer service to ensure and drive best practices, • Ensure business continuity plans are carried out as required to maintain minimum service disruption, • Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors, • Conduct risk assessments and follow safety protocols, keeping up to date with latest legislation and trends This is an exciting opportunity for an engineering/technical manager to join one of the leaders in the commercial real estate management in the UK, working directly for the managing agent. While managing agent experience is preferred, our customer are open to those working on the Facilities Maintenance / Service Provider side interested in a move towards being the client and the added benefits, prestige and job security which come with that. Outside of strong technical expertise within electrical, mechanical and general HVAC systems, the role will be outward facing in liaising with tenants, regular meetings with stakeholders and service providers. As much as this engineering bias, a client-facing and personable approach is key in fostering relations and day-to-day interactions. With a number of high-profile properties under management and a growing reputation within the London & UK market, this is a fantastic time to join with career development through training and promotion all on the table.

Dalkia UK are looking for an Engineering Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams

The pitch. It’s a serious engineering role with a great team – and meaningful responsibility. This is not a narrow “ticket-closing” developer job. You won’t be handed tightly scoped Jira tasks inside a heavily layered team structure. You won’t be maintaining a disposable MVP. And you won’t be managing people. Instead, you’ll be working on the core platform that underpins Outsmart’s crowdsourcing operations – a mature, revenue-generating system that has evolved over years and continues to scale. If you enjoy owning real systems, thinking architecturally, improving legacy code thoughtfully rather than rewriting it, and being trusted to deliver without heavy supervision, this role will feel unusually well-matched. The role As Senior Fullstack Software Engineer, you will help design, build and maintain the production systems that power Outsmart’s platform. You’ll work closely with our CTO, operating as a high-agency individual contributor with genuine ownership across backend systems, infrastructure and platform evolution. This is a role for someone who wants to: • Work on real, live systems with meaningful operational responsibility, • Make architectural decisions, not just implement them, • Improve and extend an existing platform with care and judgement, • Help shape the engineering foundations for the next stage of company growth You will be trusted to take product and operational requirements and translate them into robust, production-ready solutions. What you’ll be doing • Designing and maintaining backend services primarily in Python, • Developing and evolving well-structured RESTful APIs, • Designing and improving data models across relational (e.g. PostgreSQL) and NoSQL databases, • Working across the stack where needed, including JavaScript, modern HTML/CSS, and utility frameworks such as Tailwind, • Contributing to cloud-based infrastructure (e.g. Google Cloud), deployment pipelines and DevOps practices, • Debugging live production issues with a calm, root-cause mindset, • Incrementally improving system architecture using sound design principles (including modular design, DDD-style thinking, and pragmatic architectural patterns), • Reviewing code, raising standards constructively, and contributing to a disciplined engineering culture, • Leveraging modern tooling (including AI-assisted development) to improve quality and velocity This is not greenfield experimentation. It is thoughtful, high-quality engineering on systems that matter. The environment We are a small, intellectually serious company. That has advantages and responsibilities. You will: • Speak directly with senior decision-makers when needed, • Operate without perfect documentation, • Balance speed with long-term maintainability This role suits someone comfortable with autonomy, accountability and cross-functional collaboration. Who this role is for This role is designed for someone who is: • 8–15 years into their engineering career, • Has worked in a small company (c. 5–30 people) or similarly lean environment without heavy process, • Experienced in inheriting and improving mature systems, • Comfortable reading and navigating complex legacy code, • Strong in systems thinking (trade-offs, scalability, cost implications), • Backend-heavy, with strong Python expertise, • Operationally mature – you’ve supported production systems, not just built features You are likely: • Calm under pressure, • Direct but not ego-driven, • Curious and thoughtful rather than dogmatic, • Comfortable challenging ideas constructively If you primarily identify as a manager, a greenfield-only builder, or someone who prefers heavy structure and layered sign-off, this role is unlikely to be a good fit. Practicalities Schedule: Monday to Friday Weekends: No Location: UK-based Working style: Hybrid (remote and London office) Why Outsmart Insight? Outsmart Insight operates at the intersection of technology, intelligence and large-scale coordination. Our internal platform powers a global network and supports complex, high-trust client engagements. We are deliberately serious about quality, reliability and long-term thinking. As we grow, we are investing in strengthening our engineering foundations – building systems that are robust, scalable and thoughtfully designed. If you want to work somewhere where your engineering judgement genuinely matters, this is that opportunity. Our values • Smart minds, working together, • Quality delivered every time, • Strong client relationships built on trust, • Hard work, rewarded, • A happy, healthy team Apply Send a short cover letter and a two-page CV to , outlining why this role, and this type of engineering work, appeals to you. Please note: only applications sent directly to this email address will be considered.

We are looking for an Hard Services FM Manager to join our clients team working on a flagship retail store in London. The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded., • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers., • Manage and control the attendance and work output of all directly employed staff (team of 40 engineers on a 7-7 shift pattern) and specialist sub-contractors., • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/targets (i.e. working capital, P&L, Costs)., • Lead, manage and support a no-compromise approach to Health & Safety., • Manage the business to ensure all necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption., • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that margin expectations are achieved., • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract. Main Responsibilities: • Planning and allocation of technical resources including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in-house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code at all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews/appraisals., • Develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc., recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients' business and maintain the required availability of the key functional areas throughout their store., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Responsible for finances and WIP. Hours of Work Monday to Friday, 8am-5pm. Benefits • Additional earnings available through overtime - if wanted., • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year., • Pension with matched contributions between 6-8%., • Life Assurance., • Private Medical Insurance Single Cover on completion of 12 months' service, with the opportunity to pay for additional cover for partner/dependants., • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance., • Access to wellbeing programmes., • Company Sick Pay., • Employee recognition programmes which reward exceptional achievements., • Employee Referral bonus with generous bonuses for ‘referring a friend’., • The opportunity to use one working day per year volunteering to help the local community., • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters., • Smartphone/Tablet, uniform, PPE. Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role., • Demonstrable experience of budget management and control of small revenue works., • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams., • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure., • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH., • Detailed operational understanding of facilities maintenance and building services within a client-focused environment., • Extensive experience in managing a multi-disciplined workforce., • Experience in the Mechanical and Electrical aspects of general building PPM schedules., • Experience with similar maintenance duties including fault diagnosis, rectification., • Building Management Systems experience., • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar., • IT literate FM Management Information Systems, MS Word, PowerPoint and Excel., • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs., • Sound commercial and financial awareness., • Experience of Supervising and controlling similar contracts/site delivery teams., • Proven ability to produce detailed reports for the customer and Account Manager.

Account Manager - London Account Manager - Procurement Salary: 45,000 - 50,000 per annum + amazing package Working Pattern: 40 hours per week - Monday - Friday (1-2 days working from home) We are CH&CO, we're proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present. We are looking for someone with a good understanding of how operations are run and who has a passion to drive change and make a difference. The key purpose of this role is to provide procurement direction to our workplace business situated across the UK looking after Vacherin and G+G. Key Responsibilities & Accountabilities • Create, own and manage personal development plan, • Supports & delivers CH & CO Group business strategy across the Group Procurement function, • Responsible for the compliance within the supply chain, • Develop strong relationships with key stakeholders up to the Senior Leadership team to understand and align Procurements objectives with Operational requirements and visa versa., • Participates in and implements procurement transformation throughout CH & Co Group., • Lead and execute procurement projects across operations and central support teams, • Contributes and support the business in the ongoing development of the purchasing strategy through the introduction & implementation of leading edge and best practice techniques, • Undertake rigorous business requirement analysis and support the alignment of category strategies to CH & Co Group's business objectives., • Manages large procurement programmes and expenditure environments., • Input into implementation of activities that drive towards Procurement & Supply Chain's progress toward world class procurement., • Drive strategies of supplier and product/service rationalisation through cross-functional reviews with the Group Procurement Director and Operational senior leaders., • Leads and facilitates appropriate cross-functional working Groups to seek and implement innovative, business & profit growth developments., • Will have Industry experience, • Be able to identify, manage & deliver projects, • Be a strategic thinker with operational experience in a fast paced catering environment with the ability to build teams Working with CH&CO has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Company-funded APMP membership and professional certification training to support continued development, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Eye care, • A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers

Technical Project Manager £41,000-£46,186 per annum + benefits Location: London, United Kingdom (hybrid) Hours: 9:30-5:30pm, Monday to Friday Who We Are Wise Productions is an employee-owned creative events production company based in London, with a talented team of over 55 Co-Owners. With a longstanding commitment to innovation, excellence, and a client-centric approach, we pride ourselves on delivering unforgettable event experiences in the UK’s most beautiful venues. Our core values—enthusiasm, dependability, collaboration, and a client-first mentality—are at the heart of everything we do. Our recruitment process is designed to identify candidates who genuinely share these values. For the right person, this is an exciting opportunity to join a respected company and play a key role in our future as we continue to grow through the strength of our employee-ownership model. Position Overview We are seeking a technically accomplished and highly client-focussed Technical Project Manager to lead the design, planning, and onsite execution of our creative event productions. This role is responsible for developing integrated technical solutions across lighting, audio, video, rigging, staging, and power—and ensuring these are delivered flawlessly in line with client expectations, creative direction, and venue regulations. As a key client-facing role, you’ll act as a trusted technical advisor throughout the project lifecycle—communicating clearly and confidently with clients, venue teams, and senior stakeholders. You’ll combine deep cross-discipline technical expertise with the interpersonal skills to guide non-technical clients through complex solutions, always with professionalism, clarity, and a client-focussed mindset. You’ll work across a diverse range of high-end events in the Unique Venues of London and beyond, collaborating with our Creative, Projects and Operations teams to deliver work that is technically robust, creatively aligned, and logistically sound. What Makes Us Unique • Experience – With a legacy of excellence and a trusted reputation, we bring deep knowledge and proven expertise to every event., • Partnership – We make the process seamless, offering a single responsive point of contact and acting with professionalism at every step., • Creativity – Our creativity is strategic as well as stylish—offering fresh ideas, bespoke solutions, and distinctive flair for every brief. Role Key Accountabilities: • Client & Stakeholder Communication: Act as the lead technical contact for clients, venues, and project stakeholders—ensuring responsive, clear, and professional communication throughout all project stages., • Technical Design & Specification: Translate creative briefs into detailed technical solutions across lighting, audio, video, rigging, staging, and power—producing drawings, kit lists, and specifications., • Site Assessments & Feasibility: Conduct site visits and technical surveys to evaluate venue constraints, infrastructure, access, and regulatory requirements; advise on viable and innovative solutions., • Supplier & Crew Coordination: Scope, source, and brief equipment suppliers and freelance technicians—ensuring appropriate resourcing, clear roles, and alignment with delivery expectations., • Onsite Technical Leadership: Lead technical teams through build, live, and de-rig phases—ensuring safe, timely, and high-standard execution, with efficient troubleshooting and issue resolution., • Health & Safety & Compliance: Own all H&S aspects of technical delivery—producing RAMS, ensuring CDM compliance where applicable, and coordinating safety with venues and contractors., • Cross-Functional Collaboration: Work closely with Creative, Production, and Logistics teams to integrate technical planning into wider project workflows—ensuring cohesive, efficient, and high-quality delivery. Day-to-Day Responsibilities: • Translate client briefs and creative direction into practical, high-quality technical plans., • Attend client meetings and planning calls, providing confident and clear technical guidance., • Act as a responsive and professional point of contact for clients, venues, and partners throughout planning and delivery., • Conduct thorough site assessments to scope infrastructure, rigging, power, and access requirements., • Identify when specialist technical expertise is required and engage appropriate freelance expertise, subcontractors, or internal specialists to support particularly complex elements of a project., • Produce and maintain Vectorworks drawings, kit lists, and technical documentation., • Collaborate with our partner equipment supplier to understand in-house kit capabilities and prioritise its use in technical designs where aligned with the brief., • Plan ahead with the supplier to confirm availability of key equipment and identify sub-hire needs early, ensuring cost-efficiency and smooth delivery., • Maintain key project management systems with up-to-date information to support planning and visibility across internal teams and partner suppliers., • Brief crew and subcontractors clearly, and oversee on-site delivery to ensure adherence to safety, conduct, cleanliness, and venue expectations., • Lead technical teams during install and live periods, troubleshooting issues calmly and efficiently., • Ensure sustainability, efficiency, and Wise Productions’ quality standards are maintained throughout., • Debrief projects with internal teams to support continuous improvement in technical delivery. Core Competencies • Technical Expertise: Broad working knowledge of all core production disciplines—lighting, sound, video, rigging, staging, and power—with deeper strength in at least one area., • Client Focus & Communication: Excellent verbal and written communication skills. Professional, confident, and presentable in client-facing settings—including with senior stakeholders and key venue staff., • Responsiveness: Naturally proactive, quick to respond, and solutions-focused—able to manage changing priorities and client needs in real time., • Project Management: Skilled in planning, documentation, and coordination across multiple projects and stakeholders., • Problem Solving: Calm under pressure, logical, and practical in high-stakes live event environments., • Collaboration: Works seamlessly across disciplines and departments to ensure technical solutions support the creative and production vision., • Health & Safety Awareness: Solid understanding of relevant safety regulations, including CDM and RAMS. Inclusion & Equal Opportunities Wise Productions is proud to be an equal opportunities employer and supports requests for flexible working arrangements where possible. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, sexual orientation, age, disability, marital status, or gender identity. We are committed to building a diverse and inclusive team and actively encourage applications from individuals of all backgrounds, particularly those underrepresented in the events and production industry.

Corporate Reception / Hospitality FOH Team Leader - 5* Corporate Hospitality - Mon-Fri - Central London - up to £40k (dependent on experience) + great benefits • Immediate start - Temp to Perm role, • Fantastic opportunity for the right individual, • 5* hospitality, luxury brand or premium real estate experience is sought, • Supervisory / Team Leader experience essential, • Central London location, • Monday to Friday role, • Stunning offices, • Genuine progression / long-term career opportunities, • c£30k-£40k (dependent on experience) We have a fantastic opportunity for a driven and service led individual, with exceptional standards of customer service and experience as a Hospitality or FOH Team Leader / Supervisor, to join a world class, 5* corporate hospitality provider based in Central London. The Corporate Reception / Hospitality FOH Team Leader will support the Business Centre Manager, ensuring a high standard of service is provided to clients at all times. Ideally, you will have worked in a 5* hospitality, luxury brand or premium real estate environment. Your professional, driven and client focused nature, the ability to supervise, nurture and motivate a team and experience in an operational or 5* customer service based role, is what we’re looking for. What’s on offer? Genuine career progression, competitive salary, discretionary bonus, Employee Assistance Programme, team nights out, discounts with luxury brands across London, STL and more! Key responsibilities as the Corporate Reception / Hospitality FOH Team Leader will include: • Being the right-hand support to the Business Centre Manager and supporting in the day-to-day running of the 5* building, • Ensuring exceptional customer service is provided to all clients at all times, • Dealing with any client queries and attending client meetings if needed, • Inspiring, motivating and leading your Reception / Front of House team, • Taking a hands-on approach, undertaking team duties as needed, • Taking on Business Centre Manager responsibilities in their absence, • Maintaining the safety of the building and ensuring the facilities management of the building is maintained and continually updated, • Assisting in the recruitment of team members, • Conducting daily walk rounds to ensure every aspect of the building is to the highest standards, • Assisting the Finance Department as needed What we’re looking for: • Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world class levels of client service, • Experience in a 5* service, luxury hospitality, high-end retail/brand or real estate environment is desired, • Highly organised nature, • Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way, • Ability to build strong relationships at all levels of the business, • Demonstrable supportive and nurturing leadership qualities, • Proactive problem-solving skills and excellent attention to detail and accuracy, • Well presented, professional and motivated, • Available imminently and able to commit to a Temp to Perm opportunity Interested? If this sounds like the role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ‘CP - Assistant Centre Manager - 5* Corporate Hospitality’

About us We are a well-established medical aesthetics business, with decades of success and a reputation for innovation, quality, and exceptional client service. By combining the latest technologies with a customer-focused approach, we continue to grow and evolve, offering our team members the opportunity to make a real impact in a professional and collaborative environment. The Role We are seeking an experienced Operations Manager to oversee sales operations across five clinic sites in the UK. This hands-on role requires leading and nurturing high-performing teams, while actively engaging in the delivery of services to our customers. The ideal candidate will be a natural leader, comfortable in fast-paced environments, and adept at managing the diverse challenges of multi-site operations. Senior-level operational, project, and business management experience is essential. The ideal candidate will have a strong track record of managing large budgets, driving significant revenue, and implementing strategic initiatives. This role is perfect for a highly experienced operations professional who can oversee day-to-day operations while providing strategic direction, process optimisation, and performance management to drive sales and customer excellence. Reporting to: Managing Director Schedule: Monday–Friday, 10-hour shifts Key Responsibilities • Lead and manage all day-to-day operations of all clinic sites, ensuring efficiency, quality, and compliance with CQC and other regulations., • Oversee the setup, launch, and operational readiness of new clinic sites, ensuring full preparation for CQC compliance., • Manage new doctor treatments, ensuring compliance with all CQC and regulatory requirements., • Manage all training initiatives to ensure every practitioner is fully competent in delivering all treatments., • Create and implement protocols to protect expensive/high-value equipment, ensuring safe handling and maintenance, minimising breakages, and maximising device lifespan across all clinic sites., • Drive weekly, monthly, and annual revenue targets, supporting commercial strategy and business development through effective operational management., • Develop and implement operational strategies, processes, and KPIs/OKRs to drive revenue growth and excellence., • Lead, mentor, and develop administrative and clinic teams, • Drive measurably significant sales growth and enhance conversion rates, • Work with clinic staff to implement the company’s sales strategies, process improvements, and initiatives to enhance customer experience., • Support strategic planning, corporate development, and business growth initiatives., • Manage relationships with internal and external stakeholders, including vendors, partners, and regulatory bodies., • Conduct regular site visits, providing visible leadership and maintaining operational oversight., • Ensure adherence to all relevant regulatory and compliance standards, including CQC requirements where applicable., • Maintain robust risk management, documentation, and governance practices., • Identify opportunities for process improvements and operational innovation., • Coordinate activities across all locations, ensuring the sharing of best practices and consistency in standards., • Prepare detailed reports for senior management on clinic performance, market trends, and operational metrics., • Flexibility is required for occasional weekend work during peak periods., • Lead, motivate, and coach staff across clinic sites, • Oversee individual and team performance through regular reviews, coaching, and development planning., • Engage personally in customer-facing service delivery, working alongside team members if required. Essential Qualifications and Skills • Minimum 5 years’ experience in operational clinic management., • Minimum 3 years of aesthetic clinic/industry experience, • Strong leadership, team management, and stakeholder engagement skills., • Strong skills in performance management, with experience in utilising KPIs and metrics., • Excellent communication, presentation, and interpersonal abilities., • Experience managing geographically dispersed or multi-site teams., • Demonstrable track record of driving substantial revenue and managing large budgets., • Background in the aesthetics or healthcare sector., • Experience in CQC regulated clinics and familiarity with compliance frameworks, or prior exposure to healthcare/aesthetics., • Knowledge of UK healthcare regulations and compliance., • Willingness and capability to travel regularly between clinic sites., • Customer-oriented approach, with hands-on service delivery experience., • Proven experience in senior operations, project, and business management roles., • Excellent written and verbal communication abilities. Desirable Attributes • Experience with process improvement, KPI/OKR development, and operational governance; Lean Six Sigma or ISO experience is a plus. What We Offer • Competitive salary, • Performance-related bonus scheme with achievable targets., • Significant staff discounts on treatments and products for staff, family, and friends., • Professional development and the opportunity to shape operations and influence the growth of the business., • Collaborative, professional, and innovative working environment. Ready to lead talented teams and drive operational success? We encourage you to apply and join us in shaping the future of our organisation. Please submit your CV along with a cover letter, highlighting your relevant experience and achievements. We look forward to welcoming a talented professional who can drive our business performance and achieve ambitious targets. Job Type: Full-time, Permanent Role Type: In-person role based in Central London. Experience • Aesthetic or similar industry: 3 years (required), • Operational clinic management: 5 years (preferred)

A skilled and driven Media Sales Executive with proven sales experience is needed to join the team at this fast-growing global online well-being, fertility, and parenting media platform based in Chiswick, West London, on a full-time basis. If you've just finished a grad scheme in sales at a publisher or agency, they want to hear from you. This is a one-off opportunity to work in a fast-paced, innovative, female founder-led company and to take your career to the next level. The Ribbon Box seek a talented and experienced sales member to join their expanding team and sell media/content partnerships in the reproductive health / fertility, pregnancy, and parenting space. The candidate will actively seek out new customers and prospects and engage with existing clients - driving new business and making a real impact on people's lives. This is a hybrid role with Monday - Thursday in the Chiswick office, with Tuesdays and Friday remote (working from home). The role may require some international travel and attending exhibitions and conferences. This role offers excellent earning potential with generous commission structure and bonus opportunities. This is an exciting opportunity to progress your sales career with a rapidly growing platform! About You The ideal candidate will be personable, confident, creative, motivated, highly organised, and assertive. Someone happy to actively bring in new client prospects and respond to salesenquiries. The successful candidate will also manage their CRM sales system and salesprocess. Key Responsibilities: • Researching and reaching out to appropriate global companies to build relationships with, • Liaising with fertility clinics, fem-techs, agencies, wellbeing, fertility and parenting products, brands, and media companies, • Selling content partnership activity to potential new clients, • Negotiating campaign pricing for mutually beneficial commercial opportunities, • Building and nurturing relationships with new prospects and understanding their needs/business objectives, • Maintaining positive business relationships with long-term partners for renewals, • Worldwide travel for annual conferences - attend and seek out business prospects to pitch to, • Strategic thinking and creative contribution to sales pitches, • Outreach to prospects to sell subscriptions for our new AI driven Influencer Matching Platform, • Sales-focused, driven to beat monthly, quarterly, and annual targets is critical Required Experience: • Proven outbound sales results are essential, • Experience in advertising / media sales is a bonus Benefits: • Uncapped commission, • Bonus opportunities (driven by sales target KPIs), • A dynamic and supportive work environment, • Opportunities for professional development and career advancement, • Between Christmas and New Year off, • OTE £60K+ p/a Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous job titles and experience, including; Salesperson, SalesDevelopment Representative, Business Development Manager, Business Development Executive, Sales Representative, and Telesales Executive may also be considered for the role.

Project Manager | Design-Led Role Within Ultra-High-End Residential There are roles where you manage projects. And then there are roles where you sit at the centre of something far more considered. Where every line drawn, every material selected, and every decision made carries weight; not just commercially, but creatively. This is one of those roles. Our client is a quietly established, design-led interior studio operating at the highest end of the private residential market. Their work spans London, Europe and the Middle East, delivering multi-million-pound homes where detail, craftsmanship and longevity are non-negotiable. These are not fast-turnaround projects. They are layered, complex and deeply collaborative, often running over several years, with multiple stakeholders and moving parts. And this is where you come in. The Role | Where Design Meets Delivery This position isn’t about sitting behind a programme. It’s about becoming the link between vision and reality. You will sit between the internal design team, external architects, contractors and client-side teams, ensuring that what is designed is properly understood, coordinated and ultimately delivered on site exactly as intended. You are not just managing timelines. You are protecting design intent. From early-stage coordination through to final installation, you will be involved across the full lifecycle, resolving technical challenges, leading cross-team communication, and ensuring that every detail lands as it should. It is hands-on, fast-moving and requires someone who takes real ownership. A Different Kind of Entry into Project Management What makes this opportunity particularly interesting is who it is open to. This is not limited to someone already holding a Project Manager title. If you are currently a Senior Interior Designer or Interior Architect, and you have naturally found yourself: • Leading coordination with contractors or consultants, • Managing packages, drawings or site queries, • Taking ownership beyond pure design This is a genuine route into a fully-fledged Project Manager role. A move that does not take you away from design, but positions you closer to how it is delivered. Why This Role Stands Out • Exposure to high-value private residential projects with global reach, • Involvement across both architectural detailing and FF&E, • Direct collaboration with senior leadership, • A role with real ownership, not a siloed function, • Long-term, detail-driven projects rather than quick-turnover work What They’re Looking For You will likely come from interiors, architecture or construction, with an appreciation for detail and a strong understanding of how projects come together in reality. More importantly, you will be: • Highly organised, structured and detail-driven, • Comfortable coordinating multiple stakeholders, • Calm under pressure, with a solutions-focused mindset, • Someone who takes responsibility and follows things through Experience within high-end or residential work is essential, but mindset and approach will carry equal weight. The Practical Details • £60,000 + discretionary bonus, • 25 days holiday + bank holidays, • Pension, • Studio-based role in South West London, • Monday to Friday, with an early Friday finish Final Thought This is not a volume-driven environment. It is a studio where projects are carefully considered, expectations are high, and the standard is consistent. If you are looking to step into a role where you move closer to delivery, gain real responsibility and work on projects that genuinely stand apart, it is worth a conversation.

Cobalt are supporting the search for a General Manager to oversee a unique residential estate in South London near Elephant and Castle. This role presents a rare opportunity to lead the management of a historic London village estate while helping shape its future. The General Manager will oversee operations across a distinctive Edwardian neighbourhood and play a central role in delivering a strong resident experience. With the backing of a leading property consultancy and a long-term investment vision from the owner, the General Manager will help guide a multi-million pound programme of improvement while ensuring the estate remains a welcoming place to live. The organisation Cobalt are partnering with a well-established residential property owner and manager that is investing heavily in the future of a distinctive London estate. • The estate spans eight acres and contains around 600 homes across cottages, maisonettes and flats and private and communal gardens create a village environment within central London., • Over 2,000 residents live on the estate across a mix of tenancy types and leasehold homes., • The owner is delivering a long-term programme of investment to preserve the estate’s heritage while ensuring, • homes meet modern expectations., • The role sits within the wider support structure of a respected property consultancy, offering strong professional backing and career development. The role The General Manager will oversee the operational management of the estate from the onsite office while leading a dedicated team responsible for leasing, estate operations and property management. The General Manager will lead an established onsite team of 7 Key responsibilities include: • Leading the day-to-day management of a 600-home residential estate., • Providing leadership and direction to the onsite property and leasing team., • Creating an inclusive culture that supports collaboration and accountability., • Overseeing leasing performance and supporting pricing and marketing strategy., • Managing operational budgets and monitoring expenditure across the estate., • Driving operational improvements that enhance resident experience., • Working closely with the client on estate strategy and performance reporting., • Supporting major estate improvement projects and liaising with contractors and design teams., • Attending consultation events and maintaining open communication with residents., • Ensuring strong compliance with health and safety procedures across the estate., • Overseeing service delivery to residents from move-in through to tenancy completion., • Maintaining strong relationships with occupiers, suppliers and contractors. This General Manager role offers autonomy to shape estate operations while delivering long-term improvements to a historic residential environment. Skills and requirements Cobalt are seeking a General Manager with strong residential estate management experience and a customer-focused leadership approach. • Working knowledge of residential estate or property management operations., • Experience leading a property or estate management team., • Strong financial awareness including budget oversight and cost control., • Understanding of residential tenancy structures and property compliance., • Ability to manage contractors and oversee maintenance programmes., • Experience delivering high levels of resident service., • Clear communication and stakeholder management skills., • Working knowledge of health and safety procedures within residential environments., • Organised approach with strong attention to detail., • ARLA or IOSH qualification would be advantageous. Candidates with experience as a Head of Property, Estate Manager or senior residential property professional are encouraged to apply. Salary and working pattern • Full-time position working 37.5 hours per week., • Monday to Friday, 9:00am – 5:30pm with one hour for lunch., • This role is based onsite at the estate. This is a rare opportunity for a General Manager to shape the future of a historic London estate while delivering a strong resident experience across a diverse community. Apply now as interviews are expected to take place shortly. Due to the volume of applications received, if you don’t hear back from us, please assume your application has been unsuccessful on this occasion.

About the Role: An opportunity has arisen to recruit an experienced Sales Professional with drive and ambition to be appointed into the role of Area Development Manager for one of our well established UK Drainage Depots. This role is reporting to the Regional Sales manager to develop new business opportunities and maintain as well develop existing relationships. Location: London Hours: Monday to Friday – 37.5 Hours per week. Salary : depending on previous experience + uncapped earning potential Responsibilities – but not limited to: • Targeting and sourcing new business across the region, • Working with National accounts to develop and grow business, • Attending site visits to evaluate work requested, • Quoting for works quickly in accordance with costings, • Proactively following up on quotations to secure business, • Upselling to existing clients, maintaining relationships and understand future needs to secure business, • Managing your own diary, administration, • Working closely with depot manager to achieve sales targets and forecasting, • Travelling to various locations and regional training events & meetings, • Attending sales events, networking events, • Proactively selling the services through advertising campaigns and linkedin etc Experience and qualifications required for the role: • Business to Business Sales experience essential, • Service industry sales experience - ideally with drainage/waste management or construction related industry or multi utility essential, • Excellent work ethic who can go above and beyond to ensure the best service is delivered, • Desire to succeed in a niche but highly rewarding market What we offer: • Full induction programme and ongoing training/development with promotion opportunity, • Talent Reviews, • 24 Days holiday plus Bank Holidays, pension and death in service, • Uncapped earning potential., • Hybrid Car - fuel card About the Lanes Group: The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.

This is a superb opportunity for an experienced Property Manager to join an upmarket estate agency in Prime Central London. To be considered you will have had at least 2 years’ experience in property management and ideally be ARLA qualified. You will also preferably have had experience working in a central London agency dealing with high-net- worth individuals on a daily basis. If this sounds like you, please get in touch! Personal specification: • A minimum of 2 years' experience within residential property management, • ARLA qualified is preferable, • Excellent telephone manner as speaking to clients over the phone, • Prioritisation skills, • Excellent administration skills, • Proficient with the Microsoft packages, • Enthusiastic and ‘can do’ attitude. The salary for this role will be in the region of £32,000 to £35,000 dependent on previous experience and qualifications. Working hours are Monday to Friday from 9am to 5.30pm.

We are currently seeking an experienced Maintenance Manager on behalf of one of our prestigious clients to work on a luxury Residential Development within South West London. This is an excellent opportunity for someone to help deliver an exceptional living environment for residents while ensuring the estate is maintained to the highest possible standards. This is a full time, permanent role Monday - Friday 8am till 4:30pm with a starting salary of £50,000 per annum. The Role As the Maintenance Manager, you will work closely with the Development Manager to uphold estate presentation, oversee all planned and reactive maintenance, ensure full compliance, and manage contractor activity. You will maintain a strong on‑site presence and deliver an exceptional level of service to residents, visitors, and stakeholders. What will you be doing as a Maintenance Manager • Conduct regular inspections of all communal areas, ensuring they remain clean, safe, and free from defects., • Manage contractors, including M&E suppliers, ensuring quality workmanship and safe working practices., • Coordinate planned and reactive maintenance, working collaboratively with the Development Manager to meet required standards., • Oversee stock control and manage meter readings for communal utilities., • Carry out system tests such as emergency lighting, fire alarms/smoke vents, and lift emergency lines., • Maintain compliance records using internal systems and oversee routine and non‑routine contractor activities., • Support estate presentation through a hands‑on approach where required, including monitoring CCTV usage., • Assist the Development Manager with budgeting, contract reviews, lease compliance, and refuse management. What are we looking for in a Maintenance Manager • Demonstrable experience in facilities management within a high‑end or prestigious residential development., • Strong leadership skills, with experience mentoring and supporting diverse teams., • Extensive experience managing contractors and assessing work quality., • Solid understanding of planned maintenance requirements, including SFG20 standards., • Strong Health & Safety knowledge (NEBOSH desirable).

Billing Supervisor This prestigious London law firm requires an experienced Senior Biller / Billing Supervisor to provide cover on an initial 9-12 month fixed-term contract to start in April / May 2026*. • Salary circa £60,000, • Hybrid working – 2 days in the office / 3 days remote - 09:30-17:30 (Monday-Friday), • 27 days annual leave (FTE), • West End, London The Billing Supervisor will report into the Revenue Manager and oversee a busy Billing team of 6 and support with detailed billing requests across the firm. This interim Billing Supervisor role will take on a pivotal role in ensuring the smooth and efficient functioning of the billing process, taking ownership on important requests from Partners. You will be a confident communicator, capable of delegating workloads and acting as a mentor and point of support for the Legal Billers. The firm use 3E for billing and it is essential the incoming Billing Supervisor has a sound working knowledge of the platform. Skills & Requirements of the Billing Supervisor: • Minimum 6 years current legal billing experience is essential, supervisory experience preferred., • Elite 3E experience essential., • A strong understanding of billing processes and financial management., • Knowledge of HMRC and SRA rules. *Candidates will be available for April / May 2026 start and able to commit for the duration of the contract

Design Manager Business Hours 8am – 5.00pm Monday to Friday Location: London Salary: £45,000 - £70,000 DOE We’re working on a confidential search for a talented Design & BIM professional to join a growing team delivering complex, high-quality projects in the healthcare and specialist environments sector. This is an exciting opportunity for someone who enjoys leading design coordination, managing BIM processes, and working closely with multidisciplinary teams to deliver projects that truly make an impact. The Role You’ll play a central role in ensuring that project design and delivery run smoothly from concept through to completion. Acting as a key interface between clients, consultants, and internal teams, you’ll oversee design coordination, BIM execution, information management, and compliance, ensuring projects meet the highest standards for quality, safety, and sustainability. What You’ll Be Doing • Leading design coordination and information management across projects, • Chairing design team meetings and collaborating with internal and external stakeholders, • Managing BIM Execution Plans (BEPs) and driving BIM strategy within projects, • Overseeing design schedules, RFIs, documentation and information release plans, • Ensuring designs comply with health, safety, sustainability, and regulatory standards, • Supporting project teams with risk, compliance, and technical decision-making, • 4+ years’ experience in a similar design role in a Design & Build coordination / BIM-focused role, • Strong experience with Autodesk tools and Revit, • Proven experience working within BIM-led environments, • Excellent organisational, communication, and coordination skills, • Ability to manage multiple stakeholders and maintain accuracy in complex projects, • Supportive, professional and respectful culture, • Dynamic, friendly and high-performing team, • Lovely rewarding business, • 25 days holiday plus 8 bank

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. About the Business Division: This role is part of QQFS, a Gothenburg based fieldwork agency and a wholly owned subsidiary of M3 Inc. QQFS is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in The Nordics and Benelux regions, in addition to Austria and Switzerland. Job Description Essential Duties and Responsibilities: Including, but not limited to the following: Project Recruitment • Ensure that recruitment tasks assigned for projects in Scandinavia region and any other QQFS assigned markets are fully executed, • Reach out to M3 Global Research panelists via phone and carry out cold calling to recruit respondents on allocated projects, • Scheduling interviews, • Proactively plan, organize and implement panel recruitment solutions on allocated projects, aiming to maximize internal resources, reduce outsource cost and ensure successful project delivery, • Provide updates in the given format and timings to the project management team on the work done for projects, progress, results and action plans to deliver the allocated studies within the provided timelines and specs, • Flag to the senior manager projects of concern, when recruitment progress is off track and it is likely to require partners, • Ensure that monthly registrations targets are met for Scandinavia region, • and any other QQFS assigned markets are fully executed, • Execute the allocated panel building initiatives in Scandinavia region, • and any other QQFS assigned markets are fully executed, • Call new registrants to confirm and update email addresses, • Call users to reactivate their accounts, • Work across multiple systems to investigate, troubleshoot and handle inquiries and complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution, • Work with the Project Management team to resolve project specific issues for members/respondents, • Ensure that respondent inquiries are handled according to company policy regarding outcomes and time to resolution, • Provide input on and assist with updating communication procedures, guidelines, and enhancements to the Support Ticket System, • Build and maintain strong relationships with the panel members through timely and professional communication across multiple channels, • Provide high quality support to M3 Global Research members via telephone and email/support ticket communication, • Work with other members of the global Panel team, report and resolve potential issues with internal and external systems and processes, • Investigate fraud respondents and take action based on M3 data quality procedures, • Complete the verification process for newly registered members, • Complete link testing for online Market Research projects and overlays for qualitative online screeners Qualifications Knowledge, Skills, Abilities: • Fluency in Danish and English and ONE other language is preferred: (French, German, Finnish, Swedish, Norwegian, Dutch), • Exhibit clear and effective communication both verbally and written with diverse audiences, • Proficient PC skills including Microsoft Office tools, Internet, Social Media, e-mails and tools required within assigned responsibilities, • Detail oriented with excellent analytical and investigative skills, • Ability to ask probing questions, respond effectively and accurately, and ensure audiences feel supported. Additional Information Working hours: Shift rotation: 09.00 - 17.30 / 10.00 - 18.30 (CET) Monday - Friday Please submit your CV in English

If you're looking to join a company with a dynamic vision for the future, set your sights on a challenging career with Nikon Metrology. We develop a wide range of measurement systems for dimensional quality control deployed worldwide in automotive, aerospace, and other manufacturing industries. We are looking for an experienced and enthusiastic Field Service Engineer X-Ray based in in the south of London. You will be working in the field. What is your role? A Field Service Engineer will be responsible for the troubleshoots, calibrations, services, installations and repairs of all Nikon Metrology systems at customer sites. The Field Service Engineer maintains documentation for each job carried out and ensuring the documentation is returned to the Service manager or coordinator, completed once the job is complete. They will have to provide assistance to the Technical staff and support to dealers. What are your key areas of responsibility? • Responsible for meeting daily service repair needs and driving customer satisfaction, • Installs, calibrate, repairs and maintains equipment in the field;, • Be a technical expert on his product domain, follow trainings, and provide trainings, • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis, • Ensuring parts and consumables are available for jobs and return of parts if required making sure that serial numbers are logged of parts replaced., • Participates in service sales opportunities and assists with promoting and implementing revenue programs., • Ensures that tools and test equipment are properly maintained and calibrated, • Provide technical support to service customers., • Establishes and maintains a close relationship with departments in order to support the needs of the customer and remain aware of current technical trends., • Comply with and ensure department compliance with Company health, safety and environmental policies., • Identify product and process improvements., • Train junior colleagues, write service manuals and/or procedures to assist in this process, • Other duties as required., • Travel from Monday to Friday across the country What are your ancillary responsibilities? The service engineer needs to work on his own; he needs to solve the customer cases, and can ask advice. As the service engineer is most of the times alone at customers site, the service engineer needs to communicate well with the back office. The service engineer has to have a high level of problem solving skills, thinking out of the box What are your required qualifications and competencies? ESSENTIAL • Master or Bachelor degree in Engineering ( electronics, electro-mechanics) or equivalent through experience working on technical products, • Excellent knowledge of English, any other language is an asset, • Experience with technical products, • Excellent IT skills for working with Windows, Word, excel and outlook, • Computer literacy, competency in use of all programs within MS Office Suite, • Technical background : electricity, mechanics, electronics, pneumatics, • Electrical drawing ability and good technological watch level. DESIRABLE • Field service experience/ Customer oriented, • Customer service skills. Why Nikon Metrology? At Nikon Metrology, our success is achieved by our employees. Clearly defined common goals, objectives, and priorities, create a foundation to work with pride and confidence. Our employees highly value the supportive and collaborative working environment and we share our passion for technology and innovation. Interested? Do you see yourself as our new Field Service Engineer X-Ray? Please send your CV and letter of motivation to . We look forward to your application!

Deputy Manager - Permanent, South Croydon. Salary £35k plus benefits Our client is a leading provider of commercial Business Centres in the Southeast with excellent customer service, transparency and flexibility at the heart of the company values. The company offer high quality flexible workspace and support services to a diverse community of small and growing businesses. They are seeking a proactive and organised Deputy Centre Manager to support the Centre Manager and other members of the team to ensure that their customers are provided with all the services to which they are entitled. Your role: • Responsible for all centre operations in the absence of the Centre Manager b) inform about availability of premises and services c) conduct viewing and complete licence agreement • Facilitate the arrival and departure of customers by carrying out and arranging issue of welcome packs, provision of keys and fobs, assist with arranging repair of dilapidations. Notifying rates department of new/vacating or moving customers, • Provide internet supply to each unit, support new customers with internet set up options, • Configuration, installations of VoIP phones along with ongoing support using the back end system, • Setting up and monitoring on site services to customers / virtual customers, including reception facilities, telephone answering/call forwarding, photocopying, franking, postal services and utilities contracts/cleaning, • Take bookings, arrange and help deliver services to conference/meeting rooms and hot-desk, • Monitoring the performance of onsite services and contractors including: Contract cleaning, refuse, landscaping, washroom services, car parking, and CCTV systems, etc., and reporting to the CM, • Overseeing and recording Health and safety checks including but not limited to: evacuations, weekly fire alarm check, monthly emergency lighting and electromagnetic door locks check, • Help and support with network and charity events Full time: 8.30am – 5.30pm Monday to Friday Holiday: 25 days rising to 28 after qualifying period (plus Bank Holidays) The ideal person - You will have strong administration skills and ideally experience in a business centre or similar environment, or facilities management. Project management would be an advantage. You will be a strong communicator with a friendly and professional manner. We are looking for a customer-focused candidate that has the ability to build positive relationships. Essential skills • Welcoming and professional personality to engage with customers and colleagues, • Good knowledge of all Microsoft packages, • Good knowledge of IT and able to resolve basic technical issues, • Excellent administration and organisational skills, • Good knowledge of Health & Safety & fire procedures

Are you looking to join a reputable, long‑standing independent agency with a genuinely supportive team? We’re partnered with a brilliant estate agency in HA6 who are looking for an experienced Property Manager to step into this key role. ✨ What They’re Looking For: • 🏘️ 3+ years residential property management experience, • 🚗 Must drive and have your own car 💰 What’s On Offer: • 💷 up to £33,000 salary, • 🅿️ Parking permit, • 🎯 Discretionary annual bonus, • 🌴 32 days holiday (incl. bank holidays), • 💼 Pension contribution, • ⏰ Monday–Friday, 9:00am–5:30pm If you're a strong Property Manager looking for a stable, friendly, independent setting — this one could be for you -apply now!

Account Manager – London (The Strand) 📍 Location: The Strand ⏳ Contract: Full-time, Permanent, on-site ⏰ Hours: Monday – Friday (9am – 6pm) 💰 £25k DOE + uncapped commission + bonus Ready for the business side of property? If you’re already in property or you’ve been a negotiator and want a change without stepping away from the industry this could be the move that actually makes sense. This is an opportunity to join the head office of one of London’s most established estate agency networks, working at the heart of the business rather than on the shop floor. You’ll be supporting a portfolio of offices, helping them win instructions, grow stock levels and ultimately perform better all while developing a much deeper understanding of the commercial side of property. It’s not cold sales. It’s advisory, relationship-led and strategic. The role You’ll operate like a mini business owner, managing around 10–12 offices and building strong relationships with office directors and managers. Your role is two-pronged: • Business development – speaking with vendors, landlords and developers to generate valuations and instructions for your offices, • Account management – working closely with subscribing offices to maximise opportunities and results Calls are outbound and database-driven, but the approach is intelligent and well-timed, not aggressive, not pushy. It’s about knowing who to call, why you’re calling and adding value. You’ll have autonomy to manage your day, with clear targets, structured training and ongoing support. Who this suits This role is ideal if you: • Have some experience in property (negotiator, sales, lettings, admin, support, or similar), • Are commercially minded and enjoy conversations about business, not just deals, • Want Monday–Friday hours without stepping away from property altogether, • Are motivated, resilient and happy to put the work in What you’ll get • £25,000+ basic (DOE), • OTE £32–37k year one | £37k+ year two, • Commission paid on valuations, instructions, completions & mortgage referrals, • Quarterly bonuses, weekly & quarterly incentives, small friendly leaderboard, • 20 days holiday + bank holidays + your birthday off, • Central London office (The Strand), • Structured onboarding + continuous training, • Exposure to senior leadership, marketing, tech and franchise operations Many people in this team have gone on to progress into other areas of the business, several senior leaders started here. Culture & environment This is a grown-up, supportive and sociable team. Expectations are high, but management style is relaxed - you’re trusted to get on with it. The team works hard, supports each other and enjoys the wins. It’s a simple role to understand, but not an easy one. You’ll need consistency, drive and the ability to grind and you’ll be rewarded if you do. If you’re curious about the bigger picture of property and want a role with longevity, structure and progression — I’d love to tell you more. Message me directly or apply via LinkedIn.

Job Role: Building Safety Case Manager Location: Field based, Travel required within the South East / London / M25 area Hours: 35 hours per week Monday to Friday At Innovus we are committed to delivering market leading solutions and professional services and as a Building Safety Case Manager, you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry. Main Purpose of Job: The Building Safety Case Manager oversees and ensures the safety and compliance of all systems, structures, and operations within a portfolio of High-Rise Buildings. This role entails maintaining the building safety case, closely monitoring safety protocols, conducting building inspections, auditing documentation, and ensuring compliance with local regulations and evolving building safety legislation. Main Responsibilities: Ongoing management of all aspects of the Building Safety Case, including the below: • Maintain detailed records of any incidents, inspections, mandatory occurrence reports and subsequent actions, • Review content of all key building safety documents on production, challenging recommendations where necessary, • Periodic document audits, • Carry out regular building inspections to ensure adherence to regulations, recommendations and company policies and effective maintenance programmes, • Key interface with the Regulator, providing any feedback or information required, • Prepare and submit all required documentation to the Regulator upon request, • Finance and procurement management, • Regular and effective reporting to the Client on the status and compliance of the building, • Maintain up-to-date knowledge of current building safety legislation in England and Wales Key Interfaces: • External organisations, in particular key customers and clients, • Contractors / service providers, • Property Managers / Operations teams, • Developers, • Innovus Remediation team, • HSE (Regulator) Experience: • Leasehold experience, • Strong understanding of building safety legislation, • Experience in property management / Asset management / health and safety or related field, • IRPM / NEBOSH or similar related qualification desirable Technical Skills (If appropriate): • Presentation skills, • Project management skills, • Reporting, confidently using Excel and PowerPoint, • Full UK Driving license Working at Innovus: At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements. Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery. What We Offer: At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed. Diversity and Inclusion: At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you. Ready to apply: Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.

Facilities Manager £50,000 - £60,000 + Car, Package & Opportunities Middlesex A Rare Opportunity to Build, Lead & Grow Full-Time | 40 Hours per Week | Monday–Friday Our client is a well-established commercial property business with years of heritage. They value loyalty, long-term relationships and doing things properly. Due to recent structural changes, they are now seeking an experienced, hands-on Facilities Manager to take ownership of maintenance and Health & Safety across a diverse UK portfolio. This is a brand-new role — a genuine opportunity for the right individual to step in, shape the function, represent the company at senior level, and grow with an ambitious and expanding organisation. This isn’t about chasing a £5k salary difference — it’s about finding the right long-term fit. Multi-site travel across the UK is required. The Role Based at the Head Office in West London, you will work across a portfolio including: • A multi-tenanted office building in Manchester, • Sites across London, Berkshire and the South West Typical working pattern: • 1–2 days per week in the office, • 3 days visiting sites, • Approximately 1 week per month in Manchester (early starts required) This is a visible, active and hands-on position — not a desk-bound role. Key Responsibilities Facilities & Maintenance You will take full responsibility for: • Managing day-to-day building operations across multiple sites, • Supervising maintenance staff and external contractors, • Overseeing electrical, plumbing, HVAC and general building systems, • Negotiating and reviewing service contracts annually, • Managing fire safety, air conditioning and compliance providers, • Reviewing and approving RAMS, • Conducting inspections and implementing preventative measures, • Maintaining accurate maintenance records Health & Safety Leadership • Developing and implementing H&S policies and procedures, • Reviewing site-specific and company-wide risk assessments, • Conducting audits and compliance reviews, • Investigating incidents and implementing corrective actions, • Delivering H&S training and promoting a strong safety culture, • Ensuring full compliance with UK legislation and fire regulations You will confidently represent the business at meetings and provide credible, informed advice to the senior management team. About You We are looking for a certified, commercially aware professional who can operate independently and bring structure where needed. Essential Experience & Skills • Minimum 5 years’ experience as a Facilities Manager across multiple sites, • Strong background in building maintenance (electrical, plumbing, HVAC), • NEBOSH certification, • Strong knowledge of UK Health & Safety legislation, • Experience managing contractors and service contracts, • Confident reviewing risk assessments and RAMS, • Full clean UK driving licence, • Comfortable responding to occasional out-of-hours emergencies, • Strong Microsoft 365 skills, • Excellent written and verbal communication You’ll Be Someone Who: • Enjoys being out on site and visible, • Can audit, retain and improve contractor performance, • Thrives on variety across commercial and self-storage property, • Is seeking a long-term opportunity within a growing business Why Join? • £50,000–£60,000 salary (flexible for the right person), • Company car, • Ride to Work scheme, • Free parking, • Established, loyal and stable organisation, • Growing business with scope to shape and develop the role, • Supportive management team This is not a business in crisis or in a rush. Time is being taken to find the right person — someone who wants a new challenge within a smaller, expanding organisation where they can truly make an impact. If you're ready to take ownership, shape a function and grow with a respected property business, we’d love to hear from you. 020 7118 4848 Maxwell Stephens Recruitment

Role Overview: Salary: £28,000 per annum Hours: Monday to Friday, 0900 – 1800 Location: Holborn, London - fully onsite Contract: Full Time and Permanent Role Summary: We are looking to recruit an experienced MDT Administrator to join our Clinic team, based in Holborn, London. The MDT Administrator is an essential team member ensuring that there is a smooth process between consultations and patients being prescribed medication, making sure that regulatory and compliance requirements are adhered to. Role Duties • Documenting treatment plans for patients and ensuring correct medical information noted, • Taking minutes from MDT meetings, • Ensuring compliance, regulatory and safeguarding requirements are upheld, • Assisting with the needs of Practice & Deputy Practice Manager Assistant, • Ensuring MDT management/Zendesk is always up to date, • Liaising with Consultants as required Qualification/Experience for Role: • Extensive experience with minutes/note-taking, or equivalent, required, • A good command of written and spoken English – GSCE (or equivalent) standard desired, • Previous experience as an MDT Administrator desired, • Previous experience within healthcare or suitable clinical-setting desired, • Experience within a in busy patient focused role preferred About Mamedica A private clinic, with linked pharmacy, which specialises in assisting patients who may not have found satisfactory results for their conditions via their existing medications. We work with consultants specialising within pain, psychiatry, neurology, palliative care and cancer, so our patients can receive their prescribed medication directly to their door, via next-day delivery service. Our prescribed medicines are produced and manufactured according to the pharmaceutical-grade EU-GMP (Good Manufacturing Practice.) Additional Information: We may receive a higher-than-anticipated number of applications for this role, such that it may not always be possible to provide individual feedback to all applications. Applicant shortlisting and interviews may be taking place whilst the role is still being advertised, which may mean that this advert may close sooner than expected. We recommend that, if interested in this opportunity, you apply for this role as soon as possible. Disclosure and Barring Service (DBS) Check: This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it may be required for us to conduct a DBS check accordingly for a successful applicant.

Job Title: Recruitment Administrator Salary: – £40,000 to £41,000 per annum Job Type: Full-time Working Pattern: Monday – Friday | 40 hours per week Location: London, England - On-site About the Role We are looking for a highly organised Recruitment Administrator to support high-volume recruitment activity across multiple departments. This role will play a key part in ensuring a smooth and efficient recruitment process while delivering an excellent experience for both candidates and hiring managers. You will work closely with the Talent Acquisition team, supporting recruitment campaigns through scheduling, coordination, and administrative support. This is an excellent opportunity for someone who enjoys organisation, communication, and working in a fast-paced environment. Ideal for someone looking to build their career within recruitment or HR. Key Responsibilities • Support the end-to-end recruitment process for volume hiring campaigns, • Coordinate interview scheduling and manage hiring manager availability, • Organise and book meeting rooms, assessment venues, and recruitment events, • Manage candidate invitations, confirmations, and interview logistics, • Assist with the coordination and facilitation of recruitment assessment activities, • Provide administrative support to the Talent Acquisition and recruitment teams, • Maintain accurate recruitment records and track progress against hiring targets and KPIs, • Ensure recruitment activities are compliant with internal policies and relevant legislation (e.g., Right to Work, GDPR, Equality Act), • Support recruitment events such as careers fairs and internal hiring campaigns, • Promote career opportunities through internal channels when required Required Skills and Experience • Previous experience in recruitment coordination, resourcing administration, or general administration is preferred but not essential, • Strong organisational and time management skills, • Experience managing Outlook calendars, scheduling meetings, and coordinating diaries, • Excellent communication and stakeholder management skills, • Ability to work efficiently in a fast-paced and structured environment, • High attention to detail and strong administrative capabilities, • Flexible, proactive, and able to adapt to changing priorities Ideal Background Candidates may come from roles such as: • Recruitment Coordinator, • Resourcing Administrator, • HR Administrator, • Personal Assistant (PA), • Team Administrator, • Office Administrator with strong scheduling experience Why Apply? This role offers a great opportunity to develop your career within recruitment and gain exposure to high-volume hiring campaigns while working with experienced Talent Acquisition professionals. The organisation offers strong internal career development opportunities for individuals who demonstrate commitment and performance.

Contract Manager Based across Imperial College Campuses – South Kensington, White City, and Hammersmith Full-time, Monday to Friday, 8am–5pm We’re looking for a dynamic individual to join our team at Dalkia Facilities, managing services across Imperial College’s prestigious London campuses. This is an exciting opportunity to work within a high-profile environment, leading a dedicated team that delivers repair and maintenance services across academic and research facilities 24/7. What You’ll Be Doing: • Driving safety culture through visible leadership and regular audits, • Overseeing planned maintenance and ensuring a responsive, high-quality reactive service, • Leading a multidisciplinary team to meet and exceed contractual KPIs and SLAs, • Managing subcontractor performance and supporting commercial delivery, • Assuring asset compliance, actively managing exceptions, • Acting as the key on-site representative, building strong client relationships, • Identifying operational efficiencies and growth opportunities for the contract What We’re Looking For: • Solid technical knowledge in M&E and building fabric maintenance, • Proven experience managing multi-site FM operations, • Strong leadership and people management skills, • Proficiency with CAFM systems and reporting tools, • Ability to manage financial performance, including P&L oversight, • Clear, confident communicator able to engage with a wide range of stakeholders Qualifications & Experience: Essential: • IOSH Managing Safely, • Experience leading FM services in a client-facing role Desirable: • NEBOSH General Certificate, • HNC in Building Services Engineering, • Recognised engineering apprenticeship What We Offer • 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service!, • Matched pension, • Life Assurance & Private Medical Insurance (after 12 months), • Flexible benefits including retail discounts, electric car scheme, wellbeing support, • Recognition & referral bonus programmes, • Volunteering day & Employee Assistance Programme At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you #INDDF1

Sales Coordinator - Salary £29,000 plus bonus - Location - Kentish Town Hours 9-6pm - Monday to Friday with the opportunity to work from home one day a week. Are you a motivated, organised and energetic multi-tasker with experience in merchandising? Would you like to work for a fun and friendly promotional merchandise company who supply to numerous businesses across the UK? If yes, then I’ve got the perfect role for you. They are looking for a motivated, organised, and energetic multi-tasker to join them as their Sales Coordinator. You will be supporting the Account Director. In the role of Sales Coordinator, you will provide vital all-round support to the Account Manager and team of Sales Account Managers. The role involves PA duties, general administration and order confirmations. Assist with sourcing products and producing artwork for the in-house design team. Updating the database and sourcing new ethical suppliers. This is a rare opportunity to develop a wide range of customer service skills to the highest level. The ideal candidate will be admin focused, ideally have sales admin experience or merchandising. Confidence with excellent customer service skills a must! Thank you for your interest in the above position. Whilst we’d love to get back to everyone who applies to our roles, we are a small team so will only be in touch if your application is successful. In the meantime, you can view our other permanent and temporary vacancies here on the website and we wish you all the best in your job search ~ Bis Recruit

Montague Street Supervisor/Maintenance Operative Salary: £30,000 to £32,200 per annum Location: London – Montague Street & Bedford Square Department: Estates & Facilities Reporting to: Maintenance Supervisor & Deputy Facilities Manager Starting Date: As soon as possible Contract Type: Permanent Hours of work: Full-time; Monday to Friday; 8am - 4pm (Occasional working on Saturday is required) Role Overview Responsible for the day to day upkeep and safe operation of the Montague Street premises, including carrying out and organising repairs, maintenance, room set ups and manual handling tasks. Works closely with security, maintenance and cleaning teams to ensure health and safety standards are met across the site. Oversees and coordinates the Montague Street maintenance team, providing direction and reporting to the line manager on operational delivery and planning. Main Responsibilities Operational Maintenance and Building Management: • Carry out minor repairs and general maintenance across the buildings to ensure all areas remain safe and operational, • Complete daily inspections of building systems including heating, cooling, lighting and alarms, resolving any issues promptly, • Ensure furniture, fittings and equipment meet health and safety standards and are safe for use, • Maintain accurate maintenance logs and report on daily activities and any issues to the line manager, • Assist with planned preventative maintenance schedules and support the delivery of projects, events and exhibitions Health and Safety and Compliance: • Oversee Legionella checks and support compliance with all statutory building requirements, • Act as Fire Marshal and First Aider, supporting emergency procedures and responding to incidents where required, • Work closely with the Health and Safety Compliance Officer and Estates team to carry out risk assessments and ensure compliance with fire, COSHH and building regulations Facilities, Grounds and Housekeeping: • Maintain the upkeep of external areas including grounds and gardens, arranging contractors when needed, • Oversee housekeeping standards, ensuring fire exits are clear, spaces are clean, and room set ups are completed efficiently, • Support internal logistics including deliveries, storage areas and general site organisation to ensure spaces remain safe and functional Equipment, Stock and Workshops: • Support the safe operation of workshops, tools and equipment, ensuring regular checks, servicing and cleaning, • Monitor stock and equipment levels, arranging orders in line with purchasing procedures and maintaining accurate records Stakeholder Engagement: • Coordinate with staff, students, contractors and visitors, providing a responsive and professional service The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. All staff must: • Comply with all legislative and regulatory requirements (e.g. Finance, HR, Health & Safety), • Adhere to the requirements set out in the AA Code of Behavioural Expectations and other institutional policies. Person Specification Knowledge: • Working knowledge of health and safety requirements and responsibilities, • Understanding of building maintenance and repair requirements Skills: • Effective communication skills, with the ability to explain technical terms to a non technical audience, • Strong attention to detail, • Good numerical skills, • Ability to analyse and present basic data in a clear format, • Ability to carry out a range of minor repairs and maintenance tasks, including basic plumbing, carpentry, painting, assembling furniture, and fixing fixtures and fittings, as well as gutter clearance, • Positive and proactive approach to work, • Well organised with a planned approach to work Experience: • Experience of working in a maintenance or facilities environment, • Experience of carrying out building inspections and identifying repair and maintenance needs, • Experience of managing changing priorities and responding to varying workloads What we offer: We offer a wide range of staff benefits, including up to 40 days’ leave per annum, in addition to Bank Holiday, a defined pension scheme, season ticket loans and access to professional development opportunities. You will also be able to take part and be involved in a creative and unique teaching environment, where the students display their amazing work with various on-site exhibitions, public programmes and lectures. Our Bedford Square campus is based just a 5-minute walk from Tottenham Court Road station, right in the heart of Central London. How to Apply: Click “Apply” on LinkedIn and submit your CV. If you are shortlisted, you will be asked to complete an AA application form and provide a cover letter as part of the next stage of the process. • Closing date: Sunday 12th April 2026, • Interviews: Week commencing Monday 20th April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews will be held the week commencing on week commencing Monday 20th April 2026. Informal enquires should be addressed to We are committed to creating an inclusive culture where all members of our community are supported to thrive. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces. Please note that it will not be possible for the AA School to issue a Certificate of Sponsorship for successful candidates. Therefore, the appointed candidate will need to be eligible to work in the UK for the duration of their employment with the AA School, in accordance with the Immigration, Asylum and Nationality Act 2006. Thank you for your interest in the AA and this role.

Territory Manager Territory covers: East London (E8 & E9) Up to £31,000 per annum, opportunity to earn 10% KPI bonus + £600 retention bonus (pro rated), Plus Company Car + Fuel Card Full Time, Monday – Friday (40 hr week) Fixed Term Contract until 6 July 2026 with great chance to lead to a permanent opportunity. Want to work for an employer with fantastic employee engagement and represent an awesome brand? We have a fantastic opportunity for a Territory Manager to join us on our exciting new Booker Sales Team. We help brands sell more and in this role you will drive sales for our client by identifying and developing customer potential within restaurants, takeaways, bars and clubs. By engaging with these customers you will help drive them towards a range of products and services and through working closely with the Booker Account Team you will ensure that these strong relationships continue to develop. This isn't quite a standard "9-5" job! Every day is different, so if you enjoy the flexibility of working you can work your 8 hours between 7am and 7pm this could be the role for you! As you will be visiting outlets within the catering industry - restaurants, takeaways, bars and clubs - we want to make the most of every opportunity by visiting whilst the decision maker is available. What are we looking for? Do you have any experience within the Catering Industry? Do you have a strong sales background? This could be the ideal role for you. Each day will be varied and rewarding representing Booker! So, if you are a self-starter, and would like an opportunity to work within Field Sales with an awesome team then this is the perfect role for you! Why join our team? • Up to £31,000 per annum salary, 10% KPI bonus + £600 retention bonus (pro rated), • Company Car + Fuel Card, • We champion equality & inclusivity and are passionate about creating a workplace that promotes and values diversity., • 23 days holiday (pro-rated) plus bank holidays, • We encourage flexibility, life outside of work and a healthy work/life balance are so important so take advantage of our smart working policy, • We care about your mental wellbeing – our Employee Assistance Programme and Grocery Aid access provides all colleagues and immediate family with 24/7 support on physical, financial & mental wellbeing, • Fantastic progression opportunities across Avidity Group Did you know that we have a fantastic track record of retaining colleagues and redeploying into other brand teams across the Avidity Group? Here are just a few of the additional benefits you will have access to if you remain with us. • Family Friendly policies – including enhanced maternity, paternity and smart working policy, • Annual pay reviews and access to early pay, • Plus, lots of amazing discounts, life assurance x3 salary, enhanced sick pay, health cash plan, discounted private health care & more

An exciting opportunity has arisen for an experienced Event Manager to join the Private Dining Team at The Birley Clubs based in Mayfair, London. The Birley Clubs operate some of the world’s most iconic private members’ clubs; Annabel’s, Harry’s Bar, Mark’s Club, George and The Bath & Racquets Club. As Event Manager you will effectively manage and sell the private dining spaces across The Birley Clubs. You will be required to prepare all event documentation and coordinate with the onsite Private Dining Teams and client to ensure consistent, high level service throughout all stages of the event as well as a seamless turnover to the onsite team. You will effectively handle all member enquiries for your Clubs and ensure conversion targets are achieved on an ongoing basis. We offer our employees: • A highly competitive starting remuneration package, • Increased remuneration as you develop and progress in your role, • Staff discounts, • Discounted corporate rate at Fitness First and V Health, • Life assurance cover, • Employee events, • Access to pension scheme, • Access to our Cycle to Work scheme, • Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn Key Responsibilities: • Be the primary point of contact for member and client enquiries across The Birley Clubs, • Lead and manage all events from enquiry to execution, ensuring an exceptional end-to-end experience, • Liaise closely with the operation teams, chefs, sommeliers, and private dining managers to ensure seamless event delivery, • Prepare all necessary event documentation, including contracts, function sheets, menus, floor/table plans, and guest collateral, • Ensure timely and accurate contract completion and adherence to standard operating procedures (SOPs), • Conduct site visits and client walkthroughs, providing expert guidance on event layout and logistics, • Create bespoke proposals that reflect the client’s vision and The Birley Clubs’ luxury standards, • Identify upselling opportunities and enhancements to elevate the members experience, • Build strong cross-functional relationships with the Private Dining and wider operations teams, • Support business development by cross-selling across clubs and spotting new event opportunities, • Prepare weekly sales reports and event forecasts for senior leadership, • Lead pre-event briefings and attend post-event debriefs to ensure operational alignment, • Gather and respond to post-event feedback, ensuring continuous service improvement, • Assist the Head of Events with ad hoc administrative tasks and strategic initiatives We are ideally looking for candidates who: • Have worked in a similar role as a strong Event Manager within the luxury hospitality market, • Be passionate about delivery high quality and unique events, • Have excellent time management, project management and organisation skills and the ability to prioritise tasks and effectively manage the workload in order to meet deadlines, • Be experienced in working within budgets and hitting targets, • Be an excellent communicator both verbally and in writing ensuring a professional and courteous manner at all times with members, clients and suppliers, • Have excellent administration skills, • Be well-presented, out-going, confident and an excellent team player, • Be effective at multi-tasking and managing multiple events whilst remaining calm, • Have strong working knowledge of Word, Excel, Outlook and related PC packages This role is based at our Mayfair office and requires on-site presence Monday to Friday. If you want to be part of the most exciting private members’ clubs in London, we would love to hear from you!

🚗 We’re Hiring: Complaints Handler – Enfield 💰 Salary: £30,000 – £36,000 per year We’re looking for a Complaints Handler to join our rapidly growing Car Supermarket in Enfield, stocking over 1,500+ pre-owned vehicles. This is a fantastic opportunity offering a competitive basic salary of up to £30,000 (DOE) and a realistic first-year OTE of £36,000+. Job Title: Complaints Handler Department: Aftersales Reporting to: Aftersales Manager 🔧 Key Responsibilities: • Managing customer complaints via email, phone, and in person, • Handling a high volume of inbound and outbound calls daily, • Meeting deadlines and closing aftersales tickets efficiently while maintaining high service standards, • Booking vehicles in for repairs and advising customers on timelines, • Gaining authorisation for additional work when required, • Negotiating repair fees and parts pricing with external providers, • Delegating repairs internally and liaising with the Warranty Company, • Arranging refunds for customers when applicable, • Completing all related administrative duties (courtesy car agreements, repair estimates, reports, etc.), • Ensuring compliance with FCA rules and regulations 🕒 Working Hours: • Monday to Friday: 08:30 – 17:30, • Every other Saturday 💼 Compensation & Benefits: • Basic salary up to £30,000 (depending on experience), • OTE £36,000+, • Company events 📍 Location: • Enfield EN3 (must be able to reliably commute or relocate before starting) ✅ Requirements: • Minimum 1 year experience in Aftersales/Complaints (required), • Minimum 2 years experience in the motor trade (required), • Experience in Car Sales/Customer Service (preferred) 📌 Job Type: Full-time 📍 Work Location: In person If you’re passionate about customer service and thrive in a fast-paced automotive environment, we’d love to hear from you!

Company: William College Position: Academic Administrator Location: ON-SITE – Stratford, London, UK Work Schedule: Monday to Friday, 9AM to 5PM Salary: £28,000-33,000 per annum (dependent on qualifications and experience) Reports to: Academic Manager and Academic Dean Employment Type: Full-Time Role Purpose A highly organised and proactive individual with a can-do attitude is required to provide comprehensive administrative support to the Dean, Academic Manager, Programme Leaders, and the wider academic team. This role will support WC’s programmes, especially Business and Management (with Law), LLB, CertHE, and Foundation programmes. Core Responsibilities Governance support: • Provide administration support for the main College committees, including acting as the Clerk to each committee., • Ensure that the organization of committees is professional, consistent and well-organized., • Ensure that owners of agenda items are approached for papers ahead of meetings, and seek to limit the last-minute tabling of papers wherever possible., • Ensure that committee minuting is comprehensive, clearly written in an excellent standard of English and professional, and that minutes are available promptly after each meeting., • Ensure that actions on committee minutes are robustly tracked and that action owners are prompted for updates ahead of the next meeting., • Train other staff as required in the requirements for committee minuting and action management. Coordination and Scheduling: • Support the coordination of the allocation of lecturers for each cohort based on subject requirements and availability., • Support the coordination of the allocation of lecturers for each cohort based on subject requirements and availability., • Support the monitoring class attendance, provide regular reports and ensure any identified issues are addressed promptly., • Support the Academic Manager to robust management of assessments, including planning for staffing to cover assessment marking, second marking, moderation and transfer to the partner university for their oversight processes within the required timeline., • Communicate effectively with students regarding class schedules, assessments, and additional support sessions., • Working with the Student Success team and the Academic Manager, organize any identified required additional sessions or workshops to support students' development and address their academic needs., • Act as a point of contact for lecturers' queries and concerns., • Plan & organise student induction sessions in liaison with the Academic Manager., • Support the induction and orientation of new academic staff after onboarding. Strategic Planning: • Contribute to the strategic planning and development of academic programmes to ensure they meet industry standards and student needs., • Assist in the development of new courses and academic initiatives. Data Analysis and Reporting: • Analyse student performance, attendance and engagement data to identify trends and areas for improvement., • Prepare detailed reports for senior management, highlighting key performance indicators and suggesting actionable improvements. Quality Assurance: • Support initiatives to enhance the quality of teaching and learning, ensuring compliance with accreditation standards. Supporting duties and projects with the Academic Quality Officer. Stakeholder Engagement: • Represent the institution at external events as requested. Technology Integration: • Support the integration of educational technologies to enhance teaching and learning experiences. Mentorship and Development: • Mentor and support junior staff and lecturers, providing guidance on professional development., • Organise and lead professional development workshops and training sessions. Performance Management: • Create and maintain a supportive working environment for lecturers, addressing any concerns or issues promptly., • Update track sheets for lecturer payments and HR purposes, ensuring accurate payroll processing (hourly paid lecturers, invoice, full time)., • Monitor lecturer performance and report any absence or performance issues to the AM/CAM and HR for appropriate action., • Provide constructive feedback and support to lecturers to improve their teaching effectiveness. Knowledge, Skills, Experience and Personal Attributes Qualifications: • UK Bachelor’s degree - essential Skills: • IT literacy and proficiency in MS Office and the databases - essential, • Good spoken and written English and the ability of communicate clearly - essential, • Experience working with Higher Education environment - desirable, • Ability to work as part of a small team and also to use initiative and work autonomously when required - essential, • Good people skills and the ability to relate to people of all ages and backgrounds -Essential, • Ability to be discrete and maintain confidentiality at all times - essential Experience: • Previous experience in an administrative role - essential Personal attributes: • Does not require sponsorship - essential, • Commitment to continuous professional development - essential, • Willingness to commit to the college’s aims and values - essential, • Commitment to equity, diversity and inclusion and understanding how this applies to the role - essential, • A flexible approach and willingness to carry out a variety of tasks - essential Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Plumbing & Heating Branch Manager Location: Tottenham, N15 3QR Salary: Negotiable (DOE) Hours: Monday - Friday 7am–5pm, Alternate Saturdays 7am–4pm Purpose of the role: At MP Moran, we’re looking for a talented, driven Plumbing & Heating Branch Manager to lead sales growth and performance at our Tottenham branch. This is a fantastic opportunity for a strong people leader with solid plumbing and heating knowledge to take ownership of a key business area and make a real impact. Benefits: • Competitive salary (negotiable depending on experience), • 25 days annual leave plus bank holidays, • Your birthday off, • Perkbox – 24/7 discounts, wellbeing support, online GP access & more, • Company Pension Scheme, • Group Life Assurance (up to 3x salary, subject to service), • Staff discount on all products, • Cycle to Work Scheme, • Employee Assistance Programme, • Long Service Awards Key Responsibilities: • Build strong, long-lasting relationships with customers and become their trusted partner for plumbing and heating solutions, • Grow the business through new business development and by maximising opportunities with existing customers, • Take full ownership of Plumbing & Heating performance, including sales, service, safety, and standards, • Lead, motivate, and develop your team to achieve excellent results, • Drive sales performance and ensure targets are consistently achieved and exceeded Requirements: • Proven experience growing a customer base and delivering against sales and profit targets, • Strong leadership skills, with the ability to plan, prioritise, delegate, and empower others, • A proven track record of developing teams to deliver exceptional customer service, • A proactive, self-driven attitude with a strong desire for continuous improvement, • The ability to build strong, positive relationships with colleagues and customers, • Excellent communication skills, with solid plumbing & heating product knowledge

Company: Victoria College of Arts and Design Position: Registry Manager Location: ON-SITE, London Borough and Harbour Exchange Campuses Salary: £42,000 – £48,000 per annum Work Schedule: 9am – 5pm, Monday-Friday Employment Type: Full Time Department: Registry Reporting to: Head of Registry About us Victoria College of Arts and Design (VCAD) provides higher education teaching and learning in the arts, design, creative industries and business fields. Our goal is to guide and support our students on their journey to becoming successful individuals and citizens. We strive to offer the best services and resources available to ensure that our students are well-prepared for graduate-level employment within the creative industries or any other aspect of the world of work. From enrolment to graduation, we are dedicated to nurturing our students’ growth, fostering their creative and critical skills and equipping them with the confidence and abilities needed to excel in a professional environment. Whether through the dedication of our lecturers and support staff, our outstanding facilities, or our network of industry connections, VCAD is committed to helping and mentoring our students so that they achieve their personal goals and build themselves sustainable and fulfilling careers. Position Overview VCAD is seeking an experienced and motivated Registry Lead to oversee the effective management of student records, assessments, and regulatory compliance across the full student lifecycle. This is a key operational role, responsible for ensuring data accuracy, statutory reporting, attendance monitoring, and quality assurance processes are delivered to a high standard. We are looking for a confident and collaborative leader who can manage and develop a small team, strengthen systems and processes, and work closely with academic colleagues, senior managers, and external regulatory bodies. The successful candidate will combine strong technical knowledge of Registry operations with a practical, solutions-focused approach, helping to maintain compliance while continuously improving the service we provide to students and staff. Key Responsibilities Student Records Management: • Lead the maintenance and accuracy of student records, ensuring compliance with internal policies and external regulatory requirements., • Oversee enrolment processes, ensuring a smooth student onboarding experience., • Manage student change of circumstances, including programme transfers, break-in-studies, and withdrawals, ensuring timely updates to student records., • Provide expert guidance to academic staff on student record-related matters, ensuring consistency and compliance. Assessment and Examinations: • Oversee the preparation, validation, and maintenance of assessment records, ensuring accurate input and timely release of results., • Support the coordination of assessment processes, including managing student submissions, grade entry, and the preparation of materials for Examination Boards., • Ensure the integrity and security of assessment data, working closely with academic and IT teams. Regulatory Compliance and Reporting: • Ensure compliance with GDPR, CMA regulations, and Higher Education policies., • Support the preparation of statutory reports, including data submissions to external regulatory bodies & Validating Partners., • Monitor attendance records and liaise with respective teams to ensure adherence to set requirements., • Coordinate and prepare student-related statutory external returns for regulatory bodies such as the Office for Students (OfS) and the Higher Education Statistics Agency (HESA). Student Experience & Support: • Act as a key point of contact for student queries related to Registry processes, providing clear and timely information., • Oversee the production of official documentation, including transcripts, student status letters, and graduation certificates., • Provide support for student appeals, academic misconduct cases, and extenuating circumstances processes, ensuring efficient case handling and record-keeping., • Support the planning and execution of graduation ceremonies, ensuring they are delivered to a professional standard for graduating students and their guests. Process Improvement & System Management: • Identify opportunities for streamlining Registry processes and contribute to system enhancements., • Support the development and maintenance of student records systems, ensuring data integrity and efficiency., • Provide training and guidance to Registry staff on system usage and best practices. Attendance and Engagement Monitoring: • Oversee attendance monitoring systems, ensuring accurate data collection and reporting., • Identify trends in student attendance and engagement, escalating concerns to relevant teams for intervention., • Work closely with academic departments and student support teams to improve student retention through proactive engagement initiatives., • Ensure compliance with Awarding Body requirements., • Develop and implement strategies to enhance student participation and engagement across courses. Data Analytics and Reporting: • Develop and produce reports on student records, assessments, and engagement data to inform decision-making at faculty and institutional levels., • Analyse key student metrics, including retention, progression, and achievement rates, providing insights to enhance student outcomes., • Work collaboratively with IT and data teams to improve the efficiency and accuracy of reporting systems., • Support the Registry team with predictive analytics to identify at-risk students and recommend proactive interventions., • Ensure that all reports comply with internal governance frameworks and external regulatory requirements. Committee Servicing & Stakeholder Engagement: • Lead committee servicing responsibilities, including preparing agendas, collating papers, and drafting minutes., • Work closely with academic departments, student services, and external regulatory bodies to facilitate effective communication and collaboration., • Provide high-level administrative support to senior managers, ensuring deadlines and objectives are met. Leadership & Team Support: • Provide mentorship and guidance to Registry Officers, ensuring consistent service delivery and professional development., • Deputise for the Head of Registry as needed, representing the department in meetings and decision-making processes., • Foster a collaborative and proactive team environment, contributing to the continuous improvement of Registry services. Line Management: • Supervise and support members of the Registry team, ensuring workload is effectively managed and deadlines are met., • Conduct regular one-to-one meetings and performance reviews, providing feedback and identifying development opportunities., • Assist in recruitment, training, and onboarding of new staff within the Registry department., • Promote a positive and inclusive working environment, encouraging continuous professional development and high levels of staff engagement. What we’re looking for Essential: • Degree or equivalent qualification., • 7+ years’ experience in Higher Education, • Experience in student services/support, Registry or similar HE administration., • Experience supervising or managing staff., • Ability to manage operational processes, workflows and documentation., • Experience supporting the student lifecycle., • Experience contributing to quality assurance processes., • Confidence using student record systems and digital tools (including MS365)., • Understanding of HE regulations, compliance requirements and data quality., • Strong organisational, planning and problem-solving skills., • Ability to analyse data and prepare clear reports., • Strong written and verbal communication skills., • Ability to work collaboratively with a range of stakeholders., • Flexible, adaptable and able to work effectively in a developing organisation., • Interest in change management and service improvement. Desirable: • Understanding of sector quality frameworks and best practice., • Experience with student engagement activities (e.g., student voice, mentoring) Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness) Application Instructions

Manpower are currently seeking an interim Customer Account Manager, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of September 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £65,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE: This role sits at the heart of our Wholesale team – the driving force behind our Away From Home Ice Cream business. With bold ambitions to become the fastest-growing channel, we’re on an exciting journey to redefine what success looks like. With a strong support network in place to help you deliver against ambitious objectives, we’re looking for someone who thrives on making things happen and isn’t afraid to push boundaries as we our new ice cream business forward. As part of a dynamic team, you will lead our growth agenda across key wholesale partners. You’ll own the end-to-end management of your accounts – from forecasting to full P&L responsibility – while acting as a pivotal leader, collaborating with our channel teams to accelerate ice cream sales through strategic partnerships. This is a highly customer-facing role, requiring a candidate who loves building relationships, spending time with customers, and turning insights into actionable growth plans. If you’re passionate about driving results and shaping the future of our wholesale channel, this is your opportunity to make a real impact. KEY RESPONSIBILITIES: • Full responsibility for the business’ P&L in managed convenience for the UKI market, driving revenue, profitability, and market share in alignment with Europe & ANZ strategic goals., • Ensure that your account portfolio delivers against both short-term financial targets and long-term strategic growth goals., • Gain internal buy in from key senior stakeholders and unlock necessary budget, • Work with the field and channel leads and be the face of ice cream in front of your customers. Collaborate to develop a holistic future fit strategy and winning JBP., • Create and manage the rolling activity plan incl. promotions and continuously monitor the performance of your ice cream business, • Build strong, sustainable customer relationships with your customers and facilitate engagement at a more senior level in those customers, • Manage perfect execution of the activation plan by leading the key internal teams and focusing on the extensive activation plan across the channels, • Guide shopper and trade marketing team on total spend and appropriate investment levels based on ROI and commercial insights, • Proactive development of your skills and competencies, • Lead by example across the wider OOH Ice Cream team, showcasing the behaviours we expect across the organisation, supporting others when needed, • Organising your workstreams to maximise customer facing time and business delivery WHAT YOU NEED TO SUCCEED: • Experience in wholesale, • Ability to build and deliver strategy, • Experience of ice cream/frozen category or FMCG categories, • Strong communication and analytical skills, • Business fundamentals: strong commercial acumen, internal reporting accuracy, stakeholder management, and, at the category level, developing and executing the category growth plan., • Strong attention to detail and track record of delivering in role, • Ability to prioritise and manage workload, delivering to a deadline with accuracy., • Self-motivated and able to work to a brief with minimal supervision., • Love of being competitive and winning vs the market, • Influencing and relationship building both internally and externally at different seniority levels, • Analytical ability to draw insights from data Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Role Contract Manager Pay: £52,000.00 - £55,000.00 per year Job description: EffectAble is one of the largest specialised home adaptation companies in the UK. We help the elderly and less able to maintain independent living by offering a comprehensive range of adaptations in the home. We deliver exceptionally high professional work standards to every client, delivering the best possible service at all times. Job Summary Due to continued expansion, and diversification of works streams, we are now looking for an experienced Contract Manager/Surveyor. Working autonomously as well as within the wider contracts team, you should be commercially and operationally astute, able to take responsibility for preparing tenders, preparing price summaries from Schedules of rates (SORs), producing specifications and creating CAD scheme designs based on Occupational Therapist's recommendations. Work closely with Supervisors and dedicated administrators to manage workloads to ensure client’s needs and requirements are adhered to. (CAD skills advantage but not essential as training can be given). Main Responsibilities • Oversee site-based Health and Safety and apply for all relevant permissions, e.g., Planning, Building Control, and build-over agreements., • Scrutiny of PL for each project and contract. To work closely with allocated Supervisory site staff. Previous experience with disability design and the Equality Act 2010 would be an advantage but not essential., • Understand/interpret written specifications and have the technical know-how/understanding of how existing services and structures can impact the design., • Produce basic CAD scheme designs based on Survey and written specifications., • Responsible for the overall pricing and delivery of tenders through Schedule of Rates (SORs) or individually priced tenders, therfo0re experience of working with NHF SORs is essential., • Valuation and final account agreements with Clients and Subcontractors., • Overseeing installations of wet rooms and accessible kitchens, together with whole house adaptations projects from site set up through to completion., • Overall management of the site teams with the assistance of the Supervisor., • Responsible for the commercial delivery of the projects., • Interim valuation and final account agreement., • Sub-contractor payment approval and control., • Problem resolution of disputes with clients and Sub-contractor., • Communication skills with high-level clients, Occupational Therapists and End Users. IT skills required with WORD and EXCEL experience required, • Experience of working on standard bathroom and kitchen replacements, • Disrepair works You will receive excellent training and support in this role and there will be plenty of scope to improve and enhance your current abilities. In addition, as the company continues to grow there are plenty of opportunities for career progression and advancement. EffectAble is a company that recognises individual talent, encourages professional development and rewards success. If you believe that you have the talent, energy and spirit and are eager to learn, then we want to hear from you Working For Us • 25 days holiday, • Pension scheme – Auto enrolment, • Employee Assistance Programme, • Life insurance, • Company Car (EV) /optional car allowance, • Discretionary annual performance related bonus scheme., • You will be part of a friendly and busy team., • 3-month probationary period, • Monday – Friday, 8 hours per day If you believe that you have the talent, energy and spirit and are eager to learn, then we want to hear from you We aim at all times to recruit the person who is most suited to the job. Recruitment will be solely on the basis of the applicant’s abilities and individual merit as measured against the criteria for the job. Qualifications, skills and experience will be assessed at the level that is relevant to the job. We will ensure that our shortlisting, interviewing and selection procedures avoid discrimination in any way, including on grounds of age, disability, gender, marital status or civil partnership, race, nationality or ethnic origins, religion or belief or sexual orientation. Job Types: Full-time, Permanent Additional pay: • Company car, • Company pension, • Health & wellbeing programme, • Life insurance, • On-site parking, • 8 hour shift

Acton (CPU) 📍 | on site |34,320 +10% bonus | at wagamama, food is life 🥢 and we’re here to make every bite count. with over 165 restaurants across the UK (and growing fast) we’ve been dishing up vibrant, fresh asian inspired flavours since ‘92. it’s all about good food, good vibes, and good company 🍜🔥 were looking for a junior engineer to join us on our journey 🌱 ready to dive in and stir things up? what we need | an experienced engineer to manage and maintain food production equipment, maintain a high standard food factor and to make sure all procedures and standards are being followed and any issues are either dealt with or escalated 48 hours per week, Monday to Friday, with rotating morning and afternoon shifts. 06:00 - 16:00 and 13:00 - 23:00 (flexible, as shifts can extend or shorten) depending on demand what you’ll do | • ensure all equipment and fabrication is maintained in a cost effective and timely manner that does not pose risks to product, staff, contractors, visitors or members of the public, • responsibility for contractors on site to ensure all food safety and health & safety procedures are always adhered to., • completion of maintenance records in accordance with the maintenance procedure and plan., • control of spare parts, tools, PPE & equipment, • hygiene & housekeeping regarding maintenance room and other maintenance and equipment storage areas, • promote best working practice on site including goods in, stores and packing., • ensure health & safety standards are maintained throughout the site, • ensure effective staff training regarding equipment, • establish and maintain a good working relationship with site team at all levels., • food manufacturing or similar background, • an engineering related qualification and/or undergoing an apprenticeship, • able to work proactively & flexibly to ensure timely completion of planned maintenance including emergency call outs and repairs., • reliable, trustworthy & level headed., • good analytical skills & excellent eye for detail, • team player, • able to challenge the status quo, • a passion for the wagamama ethos & style what’s in it for you | • £200 monthly wagamama food allowance — enjoy all your favourite dishes on us!, • private healthcare, • 3% pension contribution, • 25 days holiday plus bank holidays, • further discounts across retail, hospitality & leisure — perks that make life sweeter, • Supporting you every step of the way! family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents nothing brings people together like great food. no matter where you’re from or who you are, you’ve got a seat at our table | because food is the ultimate connector, and here everyone belongs

We are excited to expand the Bertioli team with the addition of a Sales & Wholesale Manager - an exciting role leading commercial performance at our Pimlico store while developing selective luxury wholesale partnerships to extend the brand’s reach. As the first space outside of the Thyme estate to showcase the full Bertioli interiors collection, the Pimlico store represents a pivotal moment in the brand’s growth. Located in the heart of London’s most prestigious interiors district, the store serves three core objectives: • Drive retail sales across the Bertioli range, • Generate interiors sales across DTC and trade clients, • Build and cement brand awareness for both Bertioli and Thyme In addition to delivering these objectives, this role will unlock broader B2B growth through carefully curated wholesale partnerships aligned with Bertioli’s premium positioning. This is a hybrid commercial role requiring proactive in-store sales generation, high-value interiors relationship development and strategic wholesale expansion. Key Responsibilities: Pimlico Retail Sales Performance Drive retail performance across key product ranges by generating store traffic through local partnerships and sampling initiatives. Deliver an exceptional in-store experience aligned with brand values, take ownership of revenue targets, and support the training and management of a Sales Assistant to maintain consistently high service standards. Interiors Sales – DTC & Trade Build and manage a targeted network of interior designers, architects, and high-net-worth clients, securing appointments to present the full interiors collection. Lead consultations and presentations, maintain a strong sales pipeline, and convert opportunities into revenue through consistent follow-through. Foster long-term relationships to drive repeat business and achieve interiors revenue targets across both direct and trade channels. Brand Presence & Community Positioning Ensure the Pimlico flagship reflects the best of the Bertioli interiors and lifestyle brand, acting as a confident ambassador within London’s design community. Proactively identify brand-building opportunities and support events, partnerships, and client activations to enhance visibility and establish Pimlico as a key destination in the design district. Wholesale Growth & Account Management Identify and secure premium wholesale partners aligned with Bertioli’s luxury positioning, developing a selective distribution strategy focused on quality over scale. Build strong relationships with key buyers, onboard new accounts with clear commercial terms, and ensure all partners reflect the brand’s premium identity. Monitor account performance to identify growth opportunities. Trade Readiness & Industry Representation Represent Bertioli at key trade shows and wholesale events, ensuring all materials, pricing, and line sheets are professionally prepared. Collaborate with Brand and Commercial teams to maintain consistent storytelling aligned with seasonal narratives and overall positioning. Skills & Experience • Proven experience in luxury retail, interiors sales or premium lifestyle brands., • Demonstrable track record of proactively generating sales and converting leads into confirmed orders., • Experience in wholesale sales, partnerships or B2B account management., • Strong commercial mindset with the ability to balance revenue growth and brand integrity., • Confident hosting appointments and presenting collections to designers and buyers., • Highly self-motivated, entrepreneurial and target-driven., • Strong organisational skills and disciplined pipeline management., • Experience managing or mentoring junior team members desirable. Why This Role Matters The Pimlico flagship is both a commercial engine and a strategic brand statement. This role ensures that Bertioli successfully translates the world of Thyme into a standalone London destination while also building selective wholesale partnerships that enable sustainable, luxury-led growth. The right individual will not wait for opportunity - they will create it, convert it and scale it responsibly. The Important Details • Hours: Monday - Friday, 9am–6pm. Some Saturdays may be required on an adhoc basis., • Location: Pimlico, London (with travel as required), • Salary: competitive salary + commission Who is Bertioli by Thyme As the sibling brand of Thyme and our founder Caryn’s maiden name, Bertioli is deeply rooted in a place and in a family. A mother-and-daughter collaboration, it is drawn from a shared love for nature and design. Together, we craft beautiful, purposeful products for the every day while inspiring a deeper connection to the land to nourish both people and the planet. All our products are based upon patterns and scents that are inspired by botanicals and brought to life through beauty, home, and interiors. Who is Thyme Set in 150 acres of farmland, Thyme is a family ran destination: we have a hotel, a spa, a cookery school, restaurants and a farm, we grow our vegetables, fruit & herbs, and we have nature at our heart. A destination for local regulars, London weekenders and international travellers a like, each day brings variety, vibrancy and excitement. We are a team that consistently strives for world class guest experience, to celebrate the seasons and immerse guests in our love of the land. Our people are dynamic, passionate, considerate and collaborative, with a culture of learning and progression at our heart. Why Choose Thyme: A Flourishing Team: Our team is vibrant, professional and collaborative. With our company values at our heart, the team work together to deliver true hospitality excellence. A Connection to the Land: Throughout Thyme, there is plenty of open space and gardens to wander. Our work environments are light and airy, always maintaining a connection to the outside. Professional Development: Personal and professional development is at the heart of our people strategy, with training and leadership programmes as well as development plans for all the team. Competitive Remuneration: We offer excellent pay and benefits. Our service charge is substantial, and every penny goes to our hard working team each month. Perks for the Team • 28 days annual leave PA + All staff to have an extra day off on their birthday., • 50% off food in both the Ox Barn and the Swan., • Cookery School discount - All classes are £40 per person, available for you plus 1 guest., • 50% discount on Spa Treatments., • 40% discount on our retail range Bertioli, • Staff welfare facilities provided on site for health & wellbeing needs.

Title: Health & Safety Manager Reports to: Compliance Director Direct Reports: Health & Safety Team Assistant (shared) Hours: Monday – Friday 9.00am – 6.00pm, with the ability to work flexibly, and remotely two days a week. You may occasionally be required to work evenings as the needs of the business dictate, with time off in lieu. Holiday: 25 days plus bank holidays, rising to 26 days after 6 full years’ service and an additional day each year after 7 years of service, capped at 30 days per year. The Health & Safety Manager plays a vital role in ensuring the safe and compliant operation of the organisation’s managed property portfolio. This position leads and drives all health, safety, and fire risk management activities (excluding HRB building safety), ensuring robust statutory compliance, high-quality risk assessments, and timely delivery of resulting actions. Reporting to the Compliance Director, this role also supports Property Managers, oversees contractor safety, and contributes to staff training and wellbeing initiatives, making it a key influencer of the organisation’s safety culture. Key Responsibilities Portfolio Health & Safety Management • Oversee all health, safety, and fire risk matters across the portfolio (sub‑18m buildings included)., • Commission, schedule, and manage cyclical assessments such as:, • H&S and Fire Risk Assessments, • EICRs, • Asbestos surveys, • Water hygiene risk assessments, • Review reports for accuracy and ensure recommendations are properly logged and prioritised. 2. Action Management & Compliance • Track and close out all actions from risk assessments in agreed timescales., • Monitor performance and statutory compliance using PRISM and internal dashboards., • Provide guidance to Property Managers on health and safety requirements. 3. Contractor & Site Safety Oversight • Manage contractor compliance (vetting, RAMS, insurance checks)., • Assist onsite staff with inspections, safe working practices, and compliance queries., • Lead accident and incident investigations, including liaising with enforcing authorities. 4. Training, Policy & Wellbeing • Develop and deliver H&S training for office and onsite teams., • Maintain and update the organisation’s Health & Safety Policy and procedures., • Support wider wellbeing and staff safety initiatives. Skills & Requirements • Proven experience managing H&S compliance across residential or property portfolios., • Exceptional organisational skills, able to juggle multiple priorities and deadlines., • Strong communication and influencing skills with both internal teams and external contractors. Essential Qualifications • NEBOSH General Certificate and NEBOSH Fire Certificate (minimum requirement)., • IOSH membership (TechIOSH or above). Why Join Us? • Hybrid working model with two remote days per week., • Flexibility around hours, including time off in lieu, for occasional evening work., • A dedicated focus on staff well-being and safety., • Exposure to varied sites and building types, offering rich professional development., • 25 days holiday plus bank holidays, increasing with long service up to 30 days., • A supportive team environment with shared resources and a collaborative culture., • Company social events, • Pension, • Free flu-jab, • Eye test

Governance Manager (3 months contract) Are you an experienced governance professional who thrives at the centre of a busy organisation, comfortable holding things together behind the scenes while senior leaders focus on the bigger picture? Do you have the board and committee experience to walk into a complex governance environment, quickly understand what needs to be done, and get on with it? Are you confident engaging with high-profile stakeholders and senior volunteers, and able to push back and challenge when needed – with tact and diplomacy? If so, this might be the perfect temporary (PAYE) assignment for you! We are working with a well-established and respected professional institution seeking an experienced and proactive Governance Manager on a 3 months, temporary basis. The outgoing postholder has spent considerable time embedding best practice and conducting a thorough governance review, and this role is now at the implementation stage. That means the right candidate will be someone who can look at the landscape, understand immediately what needs to be done, and carry it forward with confidence. This is a hands-on role at the heart of the organisation. You will act as Secretary to the Board, Council and Nominations Committee, take minutes, manage papers and agendas, and help organise events such as the annual away day. You will also support the Chief Executive office by filtering and directing what comes in, keeping on top of regulatory requirements, and dealing with governance matters as they arise, often involving senior members and high-profile stakeholders. On top of this, you will manage the Benevolent Fund and line manage a capable, proactive direct report who has been well prepared and is ready to hit the ground running alongside you. Key facts: Start date: ASAP Assignment length: 3 months Gross Pay rate (PAYE): £30 per hour (including holiday pay) Location: Hybrid working – London EC1V - 2 days office, 3 days home Hours: Monday to Friday, 35 hours per week, 0900 - 1700 The ideal candidate will meet the following requirements: • Knowledge of charity/not-for-profit governance legislation (Charter status, Byelaws, Regulations)., • Proven experience supporting a Chief Executive or senior leader, managing governance documentation and ensuring effective implementation of processes., • Recent experience acting as secretary to boards, councils and committees, including minute-taking, managing agendas and working with trustees, in a professional membership body., • Strong understanding of regulatory compliance (GDPR and similar) and experience managing compliance processes including charity regulatory reporting (Charity Commission, OSCR, Companies House, FCA)., • Experience managing and leading a small team., • Experience working with volunteers and coordinating election processes., • IT proficiency: Word, Outlook, Excel and PowerPoint to at least intermediate standard., • Tact, diplomacy, high integrity and sound judgement; confident working with senior volunteer members and external stakeholders., • Excellent written and oral communication skills, able to present complex information clearly to senior audiences, and confident enough to push back and challenge where necessary., • Exceptional organisational skills with the ability to manage multiple competing priorities under pressure. Please note, we reserve the right to close this job advert early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your CV as early as possible. Our email address is Our privacy policy is available on our website: FJWilson Talent Services is acting as Employment Business in relation to this PAYE temporary role. We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for the assignment advertised.

Project Architect - Data Centres | London | Leading International Firm Our client is looking for an accomplished Project Architect to join their expanding data centres team, working within a studio known for its collaborative culture and genuine commitment to personal growth. This role sits at the heart of a motivated and highly skilled team that enjoys tackling complex projects and working together to produce outstanding results. The ideal candidate is someone who thrives on responsibility, brings strong design and technical judgement, and is looking for a long‑term opportunity where they can continue expanding their expertise. Responsibilities include • Coordinating and integrating architectural and consultant construction documents, including redlining, detail reviews, QA/QC checks and consultant communication., • Creating well‑considered design solutions that respond to the functional and technical needs of each project., • Translating design concepts into clear, compelling visuals and documentation., • Preparing and delivering detailed construction drawings with precision and clarity., • Supporting the development and management of project schedules., • Presenting technical solutions to stakeholders confidently and professionally., • Working closely with the project manager to resolve any issues between design intent and technical requirements., • Demonstrating a strong understanding of construction standards, methods and timelines., • Applying up‑to‑date knowledge of current methodologies, codes, practices and products., • Maintaining strong client relationships and representing the team professionally. Qualifications sought • ARB registration is essential, with RIBA Chartered status preferred., • Experience in commercial architecture, ideally including data centre work., • Proven experience leading teams on large‑scale projects., • A strong background in full design documentation, construction administration and consultant coordination., • High proficiency in Revit is preferred, with additional 3D software experience welcomed., • Confidence leading and collaborating within diverse teams., • The ability to coordinate deliverables effectively and manage client expectations., • Strengths in master planning, conceptual design and technical delivery., • Excellent attention to detail and strong analytical skills. Benefits & compensation • Competitive base salary of up to £65,000.00, • Private medical insurance: Full premium coverage for employees; dependents at group rate., • Smart Health services: 24/7 virtual GP, health checks etc, • Additional health services: Discounted gym memberships, fast-track appointments, direct referral for physiotherapy etc, • Paid time off: 25 days per year, prorated in the first calendar year., • Paid holidays: New Year’s Day, Good Friday, Easter Monday, Early May Bank Holiday, Spring Bank Holiday, Summer Bank Holiday, Christmas Day, Boxing Day., • Bonus program: Discretionary annual bonus based on performance, contribution, firm profitability, and adherence to company philosophy. Eligible in first full calendar year., • Pension: Workplace pension scheme with 4% contribution for eligible employees., • Income protection: 66% of base salary if unable to work due to illness or injury for 13 weeks or more., • Life assurance: Coverage of four times the employee’s annual base salary., • Transit allowance: Monthly stipend to offset commuting costs. The client fosters an environment where people can grow both personally and professionally, helping them build their skills, embrace new technology, and communicate openly. Their commitment to strong ethical standards is constant, and a shared sense of curiosity and drive for excellence shapes every interaction across teams, clients, and partners. Apply today if you think you are the perfect fit!

Who We Are: TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses. Our robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment. TrustedTech is the fastest-growing Microsoft Partner globally, with a presence in the UK and Europe for just over two years. Our continued success is built on relentless customer focus, innovation, and a world-class team. You’ll be joining a high-energy, high-impact organisation with the opportunity to make the role your own and directly influence our growth across the region. Role Overview: The Account Manager (Cloud Sales) is responsible for managing, retaining, and expanding a portfolio of customers, with a strong focus on the Microsoft cloud ecosystem. This role combines day-to-day account ownership with enterprise-level sales discipline, including structured account planning, multi-stakeholder engagement, and complex renewal and expansion motions. The ideal candidate has hands-on experience working within the Microsoft ecosystem (Microsoft 365, Azure, CSP) and is comfortable supporting larger, more complex environments than typical SMB accounts. This role provides a clear development path toward Senior Account Manager or Enterprise Account Manager positions. Responsibilities: Account Ownership & Growth: • Own and manage a defined portfolio of mid-market Microsoft cloud customers, serving as the primary commercial point of contact., • Drive customer retention, renewal, and expansion across Microsoft 365, Azure, and related cloud services., • Identify and execute upsell and cross-sell opportunities aligned to customer business and technical objectives. Account Strategy & Deal Execution: • Support the development and execution of account plans designed to increase customer lifetime value and cloud adoption., • Partner with Senior and Enterprise Account Managers on larger or more complex opportunities., • Contribute to opportunity planning, deal progression, and forecast accuracy. Microsoft Ecosystem & Cloud Focus: • Position Microsoft cloud solutions effectively, including Microsoft 365, Azure, security, productivity, and optimisation services., • Support customer conversations around cloud migration, optimisation, security, licensing changes, and cost management., • Understand and navigate Microsoft CSP, subscription lifecycles, renewals, upgrades, and consumption-based models. Cross-Functional Collaboration: • Work closely with Sales Support, Marketing, Professional Services, Customer Success, and technical teams to deliver a consistent and high-quality customer experience., • Coordinate internal stakeholders to align solutions, timelines, and customer outcomes. Customer Engagement & Commercial Management: • Prepare and deliver customer presentations, proposals, and business reviews., • Support commercial discussions and contract negotiations, escalating where appropriate., • Build trusted relationships with multiple customer stakeholders, including IT leaders, procurement, and business decision‑makers. Market Intelligence & Opportunity Development: • Conduct account and market research to identify whitespace, growth opportunities, and competitive risks., • Maintain awareness of industry trends, Microsoft roadmap updates, and customer priorities. CRM, Reporting & Forecasting: • Maintain accurate and up-to-date CRM records, including activities, opportunities, and pipeline data., • Assist in preparing sales reports, performance analysis, and revenue forecasts for management review., • Support account health tracking and pipeline reviews with data-driven insights. Required Skills & Qualifications (must-haves): • 3+ years of experience in account management, sales, or a client‑facing role within B2B technology or cloud services., • Demonstrated experience working within the Microsoft ecosystem, supporting or selling Microsoft 365, Azure, or related cloud solutions., • Experience managing mid‑market customers, with exposure to enterprise‑style deal complexity, stakeholders, or sales processes., • MS‑900: M365 Fundamentals certification is highly preferred., • Proven ability to contribute to account planning, opportunity execution, and pipeline management under senior guidance., • Strong cross‑functional collaboration skills across sales, marketing, customer success, and delivery teams., • Confident communicator with the ability to support customer meetings, presentations, and proposals., • Ability to analyse account data, identify growth opportunities, and support strategic decision‑making., • Strong organisational skills with attention to CRM accuracy, reporting, and process discipline., • Willingness and ability to continuously build product knowledge and stay current with Microsoft cloud updates and industry trends. Preferred Skills & Qualifications (nice-to-haves): • AB‑900: Copilot and Agent Administration Fundamentals certification is highly preferred., • Experience working in a Microsoft partner, reseller, MSP, or cloud services organisation., • Exposure to complex renewals, upgrades, or multi-solution Microsoft deals., • Familiarity with Microsoft licensing models, CSP renewals, and optimisation conversations., • Experience supporting enterprise or upper mid-market accounts with multiple stakeholders., • Understanding SaaS, cloud consumption models, and services‑led sales motions., • Experience contributing to or supporting team-based sales targets and revenue goals. Why Join Us: • Ownership of meaningful mid‑market Microsoft cloud accounts, • Exposure to enterprise-grade customers and deal structures, • Clear career progression toward Senior or Enterprise Account Management, • Strong focus on cloud, SaaS, and Microsoft-led growth, • Collaborative, high-performance sales culture Environment/Location: Type: Onsite Role, Monday - Friday Hours: 8:30 am to 5:30 pm Location: 3 New St Square, London EC4A 3BF Benefits: • Above Market Salary, • Comprehensive Private Health Insurance, • Extra 4 Days of Annual Leave After 1 Year, • Pension Scheme, • Monthly Company Events, • Monthly Team Lunches, • Ongoing training, certification support, and career development opportunities in a rapidly growing Microsoft Partner environment.

Operations Manager Retail / Site Operations £38,000 - £42,000 Role Summary: An exciting opportunity for an experienced Operations Manager to support the day-to-day management of a busy retail destination. Working closely with the Centre Manager, this role is responsible for ensuring the efficient, safe, and high-quality operation of the site, including oversight of contractors, service delivery, and occupier engagement. The successful candidate will bring strong knowledge of retail or shopping centre environments and will act as a key link between stakeholders, including clients, asset managers, surveyors, and tenants, contributing to the overall performance and enhancement of the asset. This role may require occasional weekend working to support operational needs, with time off in lieu provided. Key Responsibilities: • Oversee contractor and supplier performance across services including security, cleaning, M&E, fabric maintenance, utilities, and seasonal works, • Review RAMS and issue Permits to Work in line with site procedures, • Conduct regular site inspections across public and non-public areas, ensuring issues are identified and resolved promptly, • Respond to queries from occupiers, clients, and internal teams in a timely and professional manner, • Support budget setting, management, and reconciliation processes, • Work closely with building surveyors to implement planned preventative maintenance (PPM) programmes in line with long-term asset plans, • Ensure contractors deliver both reactive and planned works in accordance with policies and standards, • Collaborate with marketing teams to support events, including reviewing risk assessments and method statements, • Maintain high levels of occupier engagement and customer service, • Identify and drive continuous improvement opportunities across service delivery, • Build and maintain strong relationships with stakeholders and neighbouring developments, • Produce and present client and management reports Skills & Capabilities: Technical & Professional • Strong operational knowledge of retail, property, or facilities management environments, • Experience managing contractors and service delivery performance, • Understanding of health & safety processes including RAMS and permit systems, • Budget management and financial awareness, • Experience working with PPM schedules and maintenance programmes Leadership & Behavioural • Excellent organisational and time management skills, • Strong interpersonal and communication skills, with the ability to engage at all levels, • Effective line management capability, • Proactive, adaptable, and solutions-focused approach, • High attention to detail and commitment to service excellence, • Ability to prioritise workload and meet deadlines, • Continuous improvement mindset with a willingness to learn and develop Experience & Qualifications • Minimum 2+ years’ experience in a similar operations role (retail or property environment preferred), • IOSH qualification (essential), • NEBOSH qualification (desirable), • IWFM or equivalent professional qualification (desirable), • Experience producing and presenting reports to clients or senior stakeholders Working Hours • Monday to Friday: 9:00am – 5:30pm, • Occasional weekend working required (time off in lieu provided)

Assessment and Reconnection (A&R) Duty Worker Service: MIT (Assessment and Reconnection Service) Reports to: Service Manager / Team Leader Hours: Monday to Friday 9 AM to 5 PM (1 Weekend per Month) Job Purpose The Assessment and Reconnection Duty Worker plays a key role in delivering high-quality frontline support within the MIT Hub. The post holder will respond to immediate client needs, provide crisis intervention where required, and support the wider team in resolving housing crises quickly and effectively. The role involves maintaining a safe, welcoming, and supportive environment while ensuring the smooth day-to-day operation of the Hub. Key Responsibilities Operational Duties • Work flexibly within the agreed rota shift pattern., • Maintain a friendly, safe, and supportive environment within the project., • Cover all day-to-day Hub duties, including managing phone calls, post, and the door entry system., • Maintain a visible and active presence in the Hub area to respond promptly to enquiries. Client Support & Crisis Intervention • Respond to the immediate support needs of clients, providing crisis intervention where necessary., • Provide ongoing practical support to vulnerable clients to assist in resolving their housing crisis., • Feedback any ongoing client issues to the wider team promptly and appropriately., • Accompany clients to external appointments or services where appropriate., • Take delegated tasks from Assessment and Reconnection Workers as required. Safeguarding & Risk Management • De-escalate difficult or potentially dangerous situations sensitively and effectively., • Manage conflict between service users and seek emergency assistance when necessary., • Exclude individuals in accordance with agreed policies and review exclusions with managers., • Complete and submit reports following serious incidents or untoward events. Communication & Partnership Working • Record client complaints accurately, refer them to the appropriate person, and provide feedback where necessary., • Liaise effectively with Assessment and Reconnection Workers, volunteers, and external agencies to deliver a high standard of service., • Work collaboratively and provide support to colleagues, particularly during times of crisis. Person Specification Essential: • Experience working with vulnerable individuals, including those experiencing homelessness or housing crisis., • Ability to manage crisis situations calmly and effectively., • Strong communication and interpersonal skills., • Ability to work independently and as part of a team., • Good record-keeping and report-writing skills., • Experience within homelessness, housing, or supported accommodation services., • Knowledge of local housing pathways and external support services.