Technical Alignment Engineer
15 days ago
Frome
Technical Alignment Engineer - Frome | £28k-£34k | Full-time (Office & Site) Join an award-winning MSP as a hands-on, client-facing Technical Alignment Engineer. You'll carry out quarterly audits, onboard new sites to standard, and deliver remedial improvements to strengthen security, resilience, and best-practice alignment, working closely with a Virtual IT Director. The role is office + client site-based, with occasional WFH (manager discretion). Driving licence required and regular travel across the South West. Key responsibilities • Build trusted relationships with stakeholders on-site and from the office, • Carry out quarterly health-checks/audits of networks and infrastructure (remote & on-site), • Deliver remedial fixes and manage follow-up actions after audits, • Onboard new sites and align them to agreed MSP standards, • Keep documentation accurate and current (networks, systems, applications, infrastructure), • Provide a great support experience for users at all levels of IT confidence, • Support Cyber Essentials assessments and renewals/recertifications Skills & experience Essential • Full UK driving licence, • 3+ years' IT experience (MSP experience highly desirable), • Broad knowledge of desktop support, network infrastructure, and Microsoft 365 Desirable (training available) • Windows Server & Desktop, • Microsoft 365 and Azure administration, • Troubleshooting: Windows, macOS, iOS, Android, • Cyber Essentials framework experience Benefits • Salary £28k-£34k dependant on experience, • Up to 28 days holiday + bank holidays, • Pension, healthcare, private medical & dental insurance, • Sick pay, gym membership, cycle to work scheme, • Free parking, free workwear, casual dress, • Company events, employee discounts, discounted/free food, • Ongoing training and career development