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Sytner are seeking a highly driven, detail orientated and commercially focused Enquiry Manager to oversee and manage the inbound and outbound enquiries and prospecting in Mercedes-Benz of Bath.

Sytner are seeking a highly driven, detail orientated and commercially focused Enquiry Manager to oversee and manage the inbound and out bound enquiries and prospecting in Mercedes-Benz of Bath. This role is focused on maximising enquiry conversion, delivering exceptional customer response standards and ensuring we capitalise on opportunities in the sales department. You will oversee all inbound sales enquiries, organise and oversee prospecting to existing service customers. With a strong eye for detail and a background in delivering exceptional standards and sales yourself, you will drive improvements in enquiry handling, appointment setting, call coaching and overall conversion performance. This role plays a critical role in ensuring that no sales opportunity is missed and that we deliver a seamless customer journey, while aligning vehicle availability with market demand. Key responsibilities Enquiry management and conversion Oversee all inbound and outbound sales enquiries, across phone, email, website and third-party platforms Ensure rapid response times and professional communication Implement structured processes to maximise appointment setting and success Monitor and analyse enquiry performance metrics Identify trends and set process to continually improve Make sure follow up calls are made to ensure customers have received the best possible experience Coaching, Development and performance Management Lead and develop the enquiry function, setting clear expectations Coach and mentor the sales team to improve lead handling, customer engagement and conversion. Provide regular feedback the senior management team on training opportunities, performance and ensure enquiry standards remain high Drive a culture of accountability and customer focus across the department Systems, Compliance and reporting Maintain very high standards of CRM and DMS accuracy, ensuring every customer interaction is recorded correctly Produce reports an enquiry performance, conversion rates and operational improvements Ensure compliance with FCA regulations, GDPR and internal policies. About you This role would suit an individual with a broad knowledge of the motor trade, or other fast paced target driven retail environment. Ideally with an outstanding track record in either sales or sales management. Well-developed leadership and communication skills are also required. You need to be IT literate and have experience of DMS and/or CRM. You will need exceptionally high standards, great initiative and the ability to work in a logical manner and under pressure. You will be able to bring new and innovative ideas into the department and will continue to drive performance, whilst challenging the status quo. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Mercedes-Benz of Loughton have an exciting opportunity available for an individual who comes from an automotive sales background. As a Mercedes-Benz Sales Consultant, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Mercedes-Benz Sales

We have an excellent opportunity for a Vehicle Technician to join our team at Mercedes‑Benz of West London.

As a Deployment & Communications Specialist, you’ll play a vital role in ensuring smooth operations and delivering exceptional customer service for our prestigious Mercedes‑Benz Cars UK account. Deployment & Communications Specialist - Mercedes-Benz Cars UK Account.

We’re looking for a results‑driven workshop controller to lead our high‑performing team at our Mercedes‑Benz dealership in York, North Yorkshire.

Mercedes-Benz of Bristol is looking to recruit a Service Administrator to join their fantastic Aftersales Department. Mercedes-Benz of Bristol – Lysander Road, Cribbs Causeway, Westbury‑on‑Trym, Bristol, South West, United Kingdom, BS10 7UB.

Mercedes‑Benz of West London Fleet.

This full-time role involves performing diagnostics, maintenance, and repair of Mercedes-Benz vehicles while ensuring exceptional customer service.

Master Vehicle Technician – Mercedes Benz. We are looking for an experienced and motivated Master Vehicle Technician to join our Mercedes Benz team in York, North Yorkshire.

Mercedes-Benz of Colindale is currently recruiting for a Business Manager to join their growing team.

A range of Mercedes Benz training and leadership programmes.

Vacancy Detail: eStar are the home of Mercedes‑Benz Trucks and Vans in the North West and North Wales.

Head of Business – Mercedes Benz York. As Head of Business, you will lead Mercedes Benz York with a hands‑on yet strategic approach – fully engaged in the day‑to‑day operations while setting the vision for long‑term growth. Resilience, humility and a collaborative mindset, leading with p

Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Mercedes-Benz of Teesside.

Commercial Print Sales Executive.Our client provides a total solution for high‑quality commercial print services and is looking for an individual to sell these product offerings and further expand their existing client base.They work closely with major financial clients, charities, print managemen

Mercedes-Benz of West London is currently recruiting for a Sales Manager to join their growing team. As a Mercedes-Benz Sales Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries a

A leading breakdown service provider in the UK is seeking skilled Mercedes-Benz Specialist Technicians.

Don't worry if you are not working for Mercedes currently, we have the training and the facilities to help you make the next big step in your career. Mercedes Benz of Bristol currently has a great opportunity available for a Bodyshop Technician to join our talented team. As a Mercedes Benz Bodyshop

We have a rare opportunity for a result focussed Workshop controller to join our high performing team at our Mercedes Benz dealership.

LSH Auto is looking for a skilled Maintenance Technician in Stockport, England to maintain and repair Mercedes-Benz vehicles.

We are looking for an experienced and qualified van technician to join our brilliant team at our Mercedes-Benz dealership in Heathrow.

Mercedes Benz of Sunderland have an exciting opportunity available for an individual who comes from some form of automotive customer service or automotive sales background.

Sytner Group are excited to offer a Permanent Mercedes-Benz Used Car Sales Consultant role with the potential to make a generous commission. Mercedes‑Benz of Temple Fortune have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As

LSH Auto is looking for a skilled Maintenance Technician to service and repair Mercedes-Benz vehicles in Stockport.

As a Mercedes-Benz Specialist Technician you will need:. As a Mercedes-Benz Specialist Technician, you’ll encounter a diverse range of breakdowns and technical issues, so technical experience is essential. If you have a passion for working with vehicles and helping others, it might be time to cons

The role involves maintaining and repairing Mercedes-Benz vehicles to ensure high-quality performance.

At JCT600, our Valetors play a key role in creating exceptional first impressions.Ensuring our customer’s serviced vehicle is returned spotless, you take pride in every detail.Working as part of our dealership team, you’ll help us deliver a high‑quality experience that reflects the standards o

Vehicle Technician (Mechanic) Mercedes-Benz Hertford.

The Role of a Receptionist at Thermae Bath Spa.Our receptionists are attentive, welcoming and are often the first person a guest meets when they visit the Thermae Bath Spa.The Receptionist is responsible for guest arrival and departure experience, ensuring our visitor’s have all the information th

This is a casual, part-time role offering flexible working.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring ou

Veterinary Receptionist - Portishead.If you enjoy providing great service and working in a team, we have just the opportunity for you to join the team as an Experienced Veterinary Receptionist at our Portishead Vets for Pets practice.What your typical day will look like:.Your focus is to provide an

This is a casual, part-time role offering flexible working.As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos is all about celebrating life, so you'l

Part Time Minimum 24 hours per week.Weekend & Weekday availability.We have a superb opportunity for a Hotel Receptionist to join the team.You will need a minimum of one year's Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence.Solid knowledge of

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

Veterinary Receptionist - Bristol.An exciting opportunity has arisen at Filton Vets for Pets for a Veterinary Receptionist to join our friendly and welcoming team.If you are passionate about delivering excellent client care and thrive in a supportive, team-focused environment, this could be the perf

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Wirral (All areas available – Eastham, Bromborough, Spital, Port Sunlight, New Ferry, Rock Ferry, Bebington, Higher Bebington).We're sorry, but we do not currently offer sponsorship to applicants.With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of c

Vehicle Collection & Delivery Driver.Response-able Solutions Ltd are the UKs leading and most prestigious vehicle logistic company for both driven and transported vehicles in the UK, providing a professional first-class service to our customers Nationwide.Due to exceptional growth, we require se