858 Best monitoring and evaluation Jobs in London (October 2026)

Develop and implement sales strategies for Ilford Bazar’s wholesale product portfolio to support customer acquisition and revenue growth. Manage wholesale customer accounts, maintaining commercial relationships and identifying opportunities for account development and repeat sales. Monitor sales performance, customer purchasing patterns and demand across the company’s product ranges to identify commercial opportunities. Research competitor activity, market trends and pricing to support product range and sales decisions. Evaluate customer feedback, sales results and account performance to recommend improvements to product selection, pricing and promotional activities. Prepare sales reports and commercial performance updates for senior management to support business planning and decision-making.

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The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 8 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

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Apex Hotel

Learning & Development Trainer

Job Ref: 13616 Branch: Head Office - London Location: London - Head Office Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Shift pattern: Mon to Fri 9 am - 5.30 pm Hours per week: 40 Hours per week Posted date: 30/09/2026 Closing date: 11/11/2026 Why Join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as an L&D Trainer inLondon. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: As one of our Learning & Development Trainers, you'll be responsible for supporting the onboarding and ongoing development of our people across both operational teams and head office roles by delivering impactful and memorable training programmes. In addition, you'll work closely with the Lead Learning & Development Trainer to monitor completion of learning journeys and ensure compliance is met and additional on the job observations and coaching is provided as needed. You'll report to the Learning & Development Training Delivery Manager, whilst also supporting the Head of Learning & Development. Whilst this role is based in our Head Office in London and supports hybrid working, there will be regular weekly travel across our England properties and on occasion across the UK to support onsite initiatives. The main responsibilities of the Learning & Development Trainer are: • Deliver engaging and effective training that develops and inspires our people., • Training new starts across Operations, Laundry and Head Office positions, following the structured learning journey for that role, providing full training and on the job learning support during probation periods., • Ensure all training records are up to date for all people, including workbooks and module completion., • Liaise with managers to ensure scheduled reviews are completed, and the manager has all information necessary from the training sessions to support development conversations., • Where directed, delivery of training in hotels on key operational projects., • Evaluate on the job observations and provide additional ad hoc training as required and liaising with managers on individual development progression., • Through collaboration with the L&D content team, act as the SME providing guidance to support the production of visually engaging and informative learning content that supports and promotes our brand guidelines to our operational teams. About you: As an Learning & Development Trainer you'll be passionate about training and improving employees' skills and knowledge to ensure they deliver an exceptional experience for our guests. You'll have a proven track record in hotel operations, with experience of delivering training to operations teams. The following range of characteristics and competencies are required/sought: • CIPD qualified or with an organisational development or learning qualification (or equivalent). Ideally, you'll possess a coaching qualification., • Practised in delivering high quality training to a range of audiences., • Knowledge of training and learning cycle and different learning styles., • Experience in a hospitality setting, either within operations or in a training capacity., • Customer focused mentality with a good commercial mindset., • Experience providing support within an HR / learning & development / training capacity., • Excellent presentation, organisation, and communication skills., • Ability to build relationships at all levels and provide feedback to a variety of stakeholders., • Strongly self-motivated, and passionate about hospitality., • Ability to problem solve and think decisively., • Strong IT skills, proficient user of Microsoft 365. We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. You'll work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 30 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

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Haz Restaurant

Restaurant Manager (Turkish and English Speaker)

7 days ago

Full-time

London

Restaurant Manager – Professional Job Description (2026 Standard) A Restaurant Manager oversees all daily operations of a dining establishment, ensuring smooth service, strong team performance, financial control, and exceptional guest experience. The role blends people management, customer service, food safety compliance, and operational leadership. Role Purpose To lead and manage the restaurant’s front‑of‑house and back‑of‑house operations, maintain high service and food quality standards, ensure compliance with health and safety regulations, and drive revenue, profitability, and team performance. Key Responsibilities Daily Operations Management • Oversee opening and closing procedures, ensuring all areas meet cleanliness and readiness standards., • Manage floor operations during service, coordinating with kitchen on pacing and table flow., • Monitor inventory levels, order supplies, and maintain product availability., • Ensure compliance with food safety, hygiene, HACCP, and allergen procedures., • Maintain safe working conditions and address equipment issues promptly. Staff Management & Leadership • Recruit, interview, hire, and onboard staff across FOH and BOH., • Create staff schedules and manage labour costs in line with projected revenue., • Train, coach, and develop team members; set performance expectations and manage underperformance., • Build a positive, supportive team culture and lead by example. Customer Service & Guest Experience • Ensure consistent, high‑quality service standards., • Address customer complaints promptly and professionally, resolving root causes., • Monitor online reviews and guest feedback to improve satisfaction. Financial & Business Management • Monitor sales performance, analyse KPIs, and prepare operational reports., • Manage food and beverage costs, portion control, and waste reduction., • Implement strategies to improve sales and address adverse trends., • Negotiate with suppliers and maintain strong vendor relationships. Menu, Marketing & Brand Standards • Collaborate with kitchen leadership on menu development, specials, and seasonal items., • Support marketing and promotional activities to increase footfall and revenue., • Uphold company policies, brand standards, and operational consistency. Skills & Qualifications • Strong leadership, communication, and conflict‑resolution skills., • Proven experience in hospitality or food‑service management., • Excellent organisational and multitasking abilities., • Knowledge of food safety regulations and health & safety compliance., • Financial literacy: budgeting, cost control, KPI analysis., • Ability to work under pressure and manage fast‑paced service environments. Optional Add‑Ons (If You Need Them) I can also prepare: • A job advert version, • A Rotaready‑friendly job title, • A contract wording section, • Interview questions for hiring managers, • Performance evaluation criteria

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Top Advice Limited

Business Development Manager

Business Development Manager Company: Top Advice Ltd Salary: £30,000 – £39,000 per year, depending on experience Job Type: Full-time, In-Person Expected Start Date: 16 November 2026 About Us Top Advice Ltd is an established consultancy providing professional services including accountancy, HR, business management support, and business-related training and qualifications. We work with a diverse portfolio of clients across the UK and internationally, supporting businesses with their development, operations and long-term growth. Job Summary We are seeking an experienced Business Development Manager to play a key role in expanding our client portfolio and developing new commercial opportunities. The successful candidate will be responsible for identifying new markets and business opportunities, developing strategic client relationships, negotiating commercial arrangements and contributing to the company's long-term growth strategy. This position requires substantial business development experience, strong commercial awareness and the ability to manage professional relationships independently. Key Duties and Responsibilities • Develop and implement business development strategies aligned with company objectives, • Identify, evaluate and pursue new business and market opportunities, • Generate and manage a strong pipeline of prospective clients, • Develop and maintain long-term relationships with key clients and business partners, • Lead commercial discussions and negotiate terms with prospective clients and partners, • Conduct market and competitor analysis to identify potential areas for growth, • Prepare professional business proposals, presentations and commercial documentation, • Develop strategies to increase client acquisition, retention and revenue, • Identify opportunities to expand existing services and enter new markets, • Establish and monitor business development targets and performance indicators, • Analyse business development performance and prepare reports for senior management, • Work closely with HR, Accounts and Administration teams to ensure effective delivery of new business, • Represent the company at professional meetings, networking events and business engagements Essential Skills and Experience • Minimum 3 years' relevant professional experience in business development, commercial management, sales management or a comparable role, • Proven experience in generating new business and developing commercial relationships, • Strong negotiation and client relationship management skills, • Experience preparing business proposals and presenting commercial opportunities, • Strong analytical, strategic and problem-solving abilities, • Excellent written and verbal communication skills, • Ability to manage multiple priorities and work independently, • Strong proficiency in Microsoft Office, CRM systems and business reporting tools Qualifications A bachelor's degree or equivalent qualification in Business, Management, Marketing, Finance, Economics or a related discipline is preferred. Candidates with substantial relevant professional experience will also be considered. Desirable Experience Experience within business consultancy, professional services, accountancy, HR, B2B services, education or training would be advantageous. What We Offer • Competitive salary of £30,000 – £39,000 per year, depending on experience, • 28 days' paid annual leave, including public holidays, • Workplace pension scheme, • Professional development opportunities, • Opportunities for career progression and increased commercial responsibility, • Supportive and professional working environment Application Information Application Deadline: 30 October 2026 Expected Start Date: 16 November 2026 To apply, please submit your CV and cover letter, outlining your relevant experience and suitability for the position.

Key Job Duties and Experience: The prospective applicant should be able to demonstrate the ability to: · Lead and manage commercial teams to identify, develop, and secure new business opportunities that support the organisation’s growth and strategic objectives. · Explore new markets, partnerships, and revenue streams to expand the company’s commercial activities. · Negotiate, draft, and agree commercial contracts, ensuring terms are commercially viable and aligned with company policies and legal requirements. · Monitor and evaluate employee and team performance, setting targets and ensuring delivery against agreed objectives. · Identify, assess, and manage commercial and financial risks, implementing mitigation strategies where necessary. · Work closely with internal stakeholders to ensure commercial strategies are effectively implemented and deliver sustainable business growth. Person Profile: Excellent written and verbal communication, strong stakeholder management, creativity, and attention to detail. Self-motivated, organised, and able to work independently and as part of a team. Experience collaborating with marketing on campaigns and brand awareness is desirable. 3+ years ideally within B2B is preferred.

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Mimosa

Bar Manager / Supervisor

Bar Manager – Mimosa, 64 Clapham High Street, London SW4 7UL We are seeking an experienced and driven Bar Manager to lead our team at Mimosa and oversee daily operations, ensuring excellent customer service, strong financial performance, and a well-run, compliant venue. Key Responsibilities Staff Management • Recruit, hire, and train bar staff, • Create and manage staff schedules to ensure adequate coverage, • Conduct performance evaluations and provide constructive feedback, • Foster a positive, collaborative team environment Customer Service • Ensure a consistently high standard of customer satisfaction, • Promptly and professionally address customer complaints and inquiries, • Implement and train staff on customer service protocols and standards Operational Oversight • Oversee day-to-day operations, including menu planning and inventory management, • Ensure compliance with health and safety regulations and company policies, • Monitor product quality and presentation standards Financial Management • Prepare and manage the bar's budget, including revenue and expenses, • Analyse financial reports and implement strategies to boost profitability, • Manage payroll and maintain accurate bookkeeping Marketing & Promotion • Develop and implement marketing strategies to attract new customers and build the venue's profile, • Plan and coordinate promotional events and special offerings Vendor Management • Build and maintain strong relationships with suppliers, • Negotiate contracts to secure the best pricing on goods and services Compliance & Reporting • Maintain accurate records and report on performance to senior management, • Ensure full compliance with local and national laws on food/drink service and employment Strategic Planning • Work with senior management to develop long-term goals and growth strategies, • Stay current on industry trends and the competitive landscape Requirements • Level 3 Health & Safety First Aid Certificate (essential), • Proven experience in bar or hospitality management, • Strong leadership, financial, and organisational skills

Support service users to maximise their potential, promote independence, and maintain their physical, social, and emotional wellbeing. As a keyworker, you will contribute to individual care plans, support service users to achieve agreed goals, and ensure their mental health needs are met. Responsibilities: • Meet the varying needs of service users and monitor and evaluate activity programmes., • Organise and participate in day trips, hobbies, group activities, closed groups, and semi-structured activities., • Introduce creative and engaging ways to interact with and support service users., • Maintain accurate daily records and keep the Service Manager informed of service users’ progress., • Contribute to the development of individualised, achievable, person-centred plans., • Participate in the formal induction programme, ongoing training, staff development, supervision, and appraisals., • Attend and contribute to regular staff meetings., • Work collaboratively as part of a supportive team., • This is an active and physically demanding role, supporting individuals to live fulfilling and independent lives within their home and community. Physical requirements of the role include: • Supporting clients with regular community activities and outings, • Walking for extended periods and accompanying clients on public transport, • Supporting clients with shopping and other everyday activities, • Being able to respond appropriately and promptly in an emergency, • Carrying out household and practical tasks associated with supporting clients, • Remaining active throughout the shift

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Lucky Voice Soho

Assistant General Manager (AGM)

About Us At Lucky Voice, we believe that pleasure is something to be taken seriously! We have a phenomenal time delivering unforgettable nights out centered on unrivalled private-room karaoke, delicious drinks, and tasty food. It is a place where people come to let their hair down, have fun, belt out some tunes, and switch off from reality, creating moments everyone enjoys and remembers forever. Job Overview We are seeking an experienced, talented, high-energy Assistant General Manager (AGM) to assume day-to-day responsibility for the operational management of our Lucky Voice venue, deputizing in the absence of the General Manager while actively supporting the delivery of our wider company strategy. In this role, you will lead by example and ensure that all guests have memorable moments, fun, and enjoyment as part of their experience within our venue. Our Core Values: • Be Fun Be Kind, • Driven to Deliver, • Treasure the Touch Points, • Work Brilliantly Together Key Responsibilities • Guest Experience: Maintain venue product quality and appearance; promote guest recognition and handle daily feedback to foster an environment focused on guest-centricity., • Commercial Development: Plan and execute short-term business objectives, support bookings coordination to maximise yield, and evaluate sales/marketing promotions., • Financial Control: Support the GM in the achievement of all venue budget targets and KPIs, while monitoring cash, stock, and venue assets securely., • People Management & Leadership: Lead by example, encouraging all team members to work together. Delegate authority, empower team members, handle recruitment in line with business needs, and foster a positive team atmosphere by recognising success., • Training & Development: Actively drive the onboarding, coaching, and statutory compliance training cultures for all venue team members., • Statutory Requirements: Take personal accountability for all statutory obligations, ensuring Health & Safety policies and procedures are followed, and ensure fair and equal treatment for all individuals. Skills, Experience & Abilities Required • Demonstrated excellent leadership and people management skills with a knack for getting the best out of a team in a fun and collaborative way., • Great attention to detail, organisation, planning, and administration skills., • A confident communicator who thrives working as part of a team and is passionate about going the extra mile., • A strong passion for delivering customer excellence to all our guests., • Mobility and flexibility to potentially move to an alternative venue location to gain promotion or further training. What’s In It For You? A fun, collaborative environment where you can truly thrive and develop, not to mention a few fantastic perks: • Salary: Commensurate with experience, • Holiday: 25 days, • PMI: Benenden Health, • Cycle to Work Scheme, • Travel Loan, • EAP (Employee Assistance Programme), • Generous Discount on F&B (Food & Beverage) If you want that mic drop moment, we would love to hear from you!

Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent Salary - £14-£17 / per hour Expected hours: Between 38-45h Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sundays off Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: ASAP

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Charminar Restaurant

Market Research Analyst

Market Research Analyst – Charminar Restaurant Ltd About the Role Charminar Restaurant Ltd is expanding across London, and we are looking for a Market Research Analyst to help us understand customer behaviour, food trends, competitor activity, and opportunities for growth. This role is essential for improving menu performance, pricing strategy, marketing campaigns, and overall business expansion. Key Responsibilities • Analyse customer data from dine‑in, takeaway, Uber Eats, Deliveroo, and other platforms, • Research local market trends, popular cuisines, and emerging food preferences, • Conduct competitor analysis (pricing, menu items, promotions, customer reviews), • Evaluate the performance of existing menu items and recommend new dishes, • Track sales trends across branches and identify growth opportunities, • Prepare clear reports and insights for management, • Support marketing campaigns with data‑driven recommendations, • Monitor industry trends in the UK restaurant sector, • Maintain organised research documentation and dashboards Skills & Qualifications • Strong analytical and problem‑solving skills, • Proficiency in Excel, Google Sheets, and analytics tools, • Ability to interpret data and present insights clearly, • Excellent communication and report‑writing skills, • Knowledge of market research methods and basic statistics, • Experience in hospitality, retail, or food industry research is an advantage, • Ability to work independently and manage multiple tasks What We’re Looking For • Someone proactive, curious, and comfortable working with numbers, • A fast learner who understands customer behaviour and food trends, • Strong organisational skills, • A team player who can collaborate with marketing, operations, and management.

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