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Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for an Mortgage Arrears Administrator to join our established team in Uxbridge. We are looking for candidates with excellent attention to detail and a high level of accuracy in their work to support the Arrears and Litigation Team in delivering workout solutions to customers experiencing payment difficulties. As a Mortgage Arrears Administrator, some of your key responsibilities will include: • Inputting Direct Debit Mandates and due date changes, • Creating retrieving and inputting Field Agent instructions and reports, • Completing DWP & Pension Credit forms, • Inputting data for Government schemes, • Checking system generated letters for accuracy, • Inputting and validating income and expenditure information, • Sorting daily correspondence, link to the relevant account and allocating to case owners, • Scanning documents, • Checking, inputting and processing invoices and checking invoice reports, • Updating account with litigation correspondence from panel solicitors, and referring to A&L Specialists where appropriate, • Checking and updating accounts in relation to daily direct debit reports Essential Skills: • Strong all round administration skills including use of Microsoft Excel, • Excellent attention to detail and high level of accuracy, • Organised and reliable, • Able to effectively plan and adjust workload according to team priorities, • Able to respond positively and flexibly to requests for help or support, • Can demonstrate an understanding of team member roles and responsibilities and balance own needs with those of the team and service, • Flexible and mature approach with ability to work unsupervised Additional Information: This is a hybrid role and there will be an expectation of two days per week office attendance after a period of office-based training. Benefits: • Salary of £29,000 per annum, • Hybrid working, • Private medical insurance, • Salary Sacrifice Pension matched up to 8%, • 25 days holiday per annum + bank holidays, • EAP, • Wellbeing and Volunteering days, • Eye care contribution, • Payroll giving, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

A leading loan servicing company in the UK is seeking a Mortgage Arrears Administrator for its team in Uxbridge. This hybrid role requires excellent attention to detail and strong administration skills.

My client is a successful, award winning, Independent Mortgage and Protection Brokerage. The company's main focus is to provide the highest level of service and the best, most impartial advice available to its clientele. The firms clients are both UK and internationally based, they are often of a HNW nature. Due to both an internal promotion and business growth, the company are currently keen to recruit two additional Mortgage and Protection Administrator's (handling Residential and BTL mortgage cases) to join their established team based within their modern South West London office. The working hours within this position are Monday to Friday from 9:00am to 17:00pm, including a daily 1 hour lunch break. You will work in a great environment and within a successful team who work well within a friendly, productive culture. The company will provide you with the opportunity to successfully develop your career further, allowing this to be a long term/career based opportunity. This could mean that in time you progress into either a Mortgage Paraplanner role or into a Mortgage and Protection Advisor role, if of course you would like to. Again if you would like to, the company will happily support your further study of industry based qualifications such as the CeMAP qualification. Key responsibilities: Job activities will include: • You will liaise between the companies Mortgage and Protection Advisor's, Mortgage Lenders, Protection Providers, Solicitors and the company's clients to assist with progressing mortgage and protection cases through from application stage to completion., • You will provide excellent levels of service to clients., • You will use your strong administrative skills to ensure that records are thorough and up to date., • You will use various lenders online platforms/portals to submit Residential & BTL mortgage cases suitably., • You will use various protection providers online platforms/portals to submit insurance cases suitably., • You will write suitability letters., • Gathering original documents from clients, as required by the lenders., • Ensuring all work meets the required FCA compliance standards., • You will use relevant industry software to aid you within your role. Key candidate attributes: • Mortgage Administration experience gained within the independent market, ensuring that you are familiar with multiple lenders mortgage products and online portals/platforms., • Strong organisation and planning skills., • Excellent communication skills, both written and verbal., • Must demonstrate technical ability and be confident with mortgage case terminology., • Must be able to demonstrate initiative and ability to time manage and prioritise cases through to completion., • Enjoy working within a team., • Desire to progress in a professional and growing business. The successful candidate's will receive a competitive starting basic salary of up to circa £35,000 which is negotiable based upon skill-set/role experience. Plus benefits which include, a pension scheme, 25 day’s annual leave per annum (plus an additional day’s leave is provided for each of your first 5 years of service at the company), a 1 month sabbatical after 5 years’ of service, team trips abroad and a bonus scheme which is based upon the business' performance and compliance levels. These bonuses are paid monthly and typically equate to an additional £3,000 to £5,000 annually. All leading to a possible annual OTE of up to circa £40,000 within this role. If you are interested within these vacancy’s and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. Your Mortgage Recruiter Ltd – A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles

My client is a successful, award winning, Independent Mortgage and Protection Brokerage. The company's main focus is to provide the highest level of service and the best, most impartial advice available to its clientele. The firms clients are both UK and internationally based, they are often of a HNW nature. Due to both an internal promotion and business growth, the company are currently keen to recruit a Mortgage Paraplanner (handling Residential and BTL mortgage cases) to join their established team based within their modern South West London office. This is predominantly an office based role, with the opportunity to also work from home on one day per week. This is a great opportunity for either an established Mortgage Paraplanner, for an experienced Mortgage Administrator who is keen to work within a more technical position or possibly for an experienced Mortgage Advisor/Broker who is now keen to move away from an advice based role but that still wants to use their technical mortgage product knowledge to good effect. The working hours within this position are Monday to Friday from 9:00am to 17:00pm, including a daily 1 hour lunch break. You will work in a great environment and within a successful team who work well within a friendly, productive culture. The company will provide you with the opportunity to successfully develop your career further, allowing this to be a long term/career based opportunity. This could mean that in time you progress for example into either a Team Leader role or into a Mortgage and Protection Advisor role, if of course you would like to. Again if you would like to, the company will happily support your further study of industry based qualifications such as the CeMAP qualification. Key responsibilities: Job activities will include: • You will aid the companies Director and Mortgage and Protection Advisor’s by completing mortgage and associated protection product research, assisting to source the ideal mortgage and protection products to meet specific clients criteria., • You will liaise between the companies Director, Mortgage and Protection Advisor's, Mortgage and Protection Administrator’s, the Mortgage Lenders, Protection Providers, Solicitors and the company's clients to aid the progress of mortgage and protection cases successfully through to their completion., • You will provide excellent levels of service., • You will use relevant mortgage product sourcing software and the various lenders online platforms/portals to submit Residential & BTL mortgage applications suitably., • You will use relevant protection product sourcing software and the various protection providers online platforms/portals to submit insurance applications suitably., • Ensuring all work meets the required FCA compliance standards. Key candidate attributes: • Strong Mortgage Paraplanning/Administration experience gained within the independent market, ensuring that you are familiar with multiple lenders mortgage products and online portals/platforms., • Strong organisation and planning skills., • Excellent communication skills, both written and verbal., • Must demonstrate technical ability and be confident with mortgage case terminology., • Must be able to demonstrate initiative and ability to time manage and prioritise mortgage and protection applications suitably., • Enjoy working within a team., • Desire to progress in a professional and growing business. The successful candidate will receive a competitive starting basic salary of £35,000 to £40,000 which is negotiable based upon skill-set/role experience. Plus benefits which include, a pension scheme, 25 day’s annual leave per annum (plus an additional day’s leave is provided for each of your first 5 years of service at the company), team trips abroad and a bonus scheme which is based upon the business' performance and compliance levels. These bonuses are paid monthly and typically equate to an additional £3,000 to £4,000 annually. All leading to a possible annual OTE of up to circa £45,000 within this role. If you are interested within these vacancy’s and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. Your Mortgage Recruiter Ltd – A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles