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We're Hiring: Servicing Team Manager -Payments management 9 months Secondment Location: Remote UK residents only Start date: June 2026 Working Hours: Monday to Friday, 09:00 17:30 Salary: Competitive Benefits: 25 days holiday plus a fantastic range of benefits About the Role The Payments Management Team plays a vital role in ensuring that all incoming customer payments whether through cheques, bank transfers, DWP payments or third-party invoices are accurately allocated to mortgage accounts. The team also handles payment queries, account redemptions, account closures, and unresolved transaction investigations. As a team manager , you'll be central to driving accuracy and great customer outcomes, while supporting internal and external requests across a wide variety of topics. What You'll Be Doing • Effectively manage and lead the team to ensure that all work is delivered in line with service level agreements., • Develop and implement plans to ensure that a high quality and consistent standard of service is achieved against key performance indicators and in line with business objectives., • Actively manage individual and team performance to include, absence management, regular one to one meeting, performance reviews, disciplinary management and providing regular feedback to team members., • Train, coach and develop team members as required to maximise competence, potential and performance whilst supporting succession planning., • Ensure the team are aware of all relevant business-related communications covering corporate and local updates., • Actively promote a culture that delivers high performance, motivation and engagement through effective leadership., • Client relationship management including participation in operational review meetings., • Identify and resolve risk incidents and manage relevant risk controls in line with company policy, • Review departmental policies and process in order to identify, manage and mitigate risk and implement improvements and efficiencies., • Role model all company values., • Experience and knowledge of working in the Financial Services industry or a regulatory environment (desirable)., • Experience of managing in a front or back-office operation., • Experience of working in a target driven environment centred on customer delivery., • A good understanding of Microsoft office applications., • Analytical with the ability to manage key performance indicators (KPI's) that drive maximum productivity, quality and service., • Strong underwriting background with a good understanding of residential and Buy to Let processes, • Excellent people management, coaching and development skills, • Confident decision maker with the ability to assess risk and maintain quality, • Experience handling customer or broker escalations and complaints, • Strong analytical skills and ability to interpret MI, • Knowledge of regulatory and financial crime requirements, • CeMAP/CeRCC preferable, or willingness to study, • Effective time management., • Able to implement tactical plans to deliver strategic objectives in a timely manner., • Effective communication (both oral and written) and influencing skills., • Ability to remain resilient in a challenging environment., • Balancing customer requirements with operational objectives. At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset.

Self-Employed Mortgage Broker / Financial Services Advisor. Mortgage Broker / Financial Services Advisor. This role is ideal for a Mortgage Broker / Financial Services Advisor who wants consistent, high-quality leads, strong earnings, the backing of proven systems and without onerous network interfe

Mortgage and Protection Broker – Self-Employed. They are now expanding and looking for ambitious, driven individuals to join an elite team of Brokers. If you are someone who thrives on building relationships, closing deals, and ultimately building your own successful brokerage business, this could

Mortgage and Protection Broker - Self-EmployedRemote | Uncapped EarningsWinstree Financial Services is an established firm of Independent Mortgage and Protection Consultants based in Colchester, Essex, supporting clients across the UK. With over 25 years of industry experience, we specialise in help

Self-Employed Mortgage BrokerOTE £100,000+ | Uncapped EarningsRemote / London (Mayfair Office Available)We are working with a growing London-based mortgage brokerage who are looking to partner with experienced Self-Employed Mortgage Brokers looking for flexibility, strong earning potential, and the

Mortgage Broker Opportunity Join One of the Busiest Brokerages in the North WestAL Mortgage Solutionsis expanding again and were looking for two hungry, driven Mortgage Brokers to join our growing team. Over the last 8 years, weve built one of the strongest reputations in the industry, becoming on

This Mortgage and Commercial Finance Broker role in New Milton is with a directly authorised firm which provides an excellent opportunity to broaden your exper. Are you an ambitious Mortgage Adviser looking to take the next step in your career with a role that offers greater earnings, more flexibili

Self-Employed Mortgage Broker / Financial Services AdvisorAn award-winning UK mortgage brokerage is looking to add an experienced, ambitious self-employed Mortgage Broker / Financial Services Advisorto their growing team. This role is ideal for a Mortgage Broker / Financial Services Advisor who want

A mortgage brokerage is seeking a Mortgage Broker to provide tailored advice and manage client cases from first enquiry to completion. Ideal candidates will be CeMAP qualified with experience in mortgage advice and strong communication skills.

A leading mortgage brokerage in Greater London is seeking motivated and qualified mortgage brokers to work on a self-employed basis.

This is one of the strongest mortgage adviser opportunities currently available in the market. Mortgage Adviser - All Leads Provided. You'll join a highly successful mortgage division with:.

A recruitment agency in the UK is seeking experienced Mortgage and Protection Brokers to join their team. Brokers will provide expert advice, manage client journeys, and maintain compliance while building long-term relationships. Ideal candidates are CeMAP qualified, have mortgage sales experience,

We are seeking a highly skilled (re)insurance placement broker to join our London team at. Proven track record in credit lines (preferably structured credit and mortgage reinsurance placements).

Adjustable broker fees (from £499 up to 1% of the mortgage amount) paid at mortgage offer. About the job Employed Mortgage Broker Hornchurch. One of the largest and well-respected mortgage broker networks in the UK.

This exciting role involves managing a portfolio of brokers, promoting their Ignite platform for growth, and delivering key insights to shape product evolution. Ideal candidates possess strong knowledge of the UK mortgage market and excellent communication skills. A leading financial services group

A financial services brokerage in London seeks brokers to join their hybrid working team, offering 40-70% commission splits and full access to the market. The role caters to both volume and growth brokers, providing opportunities to improve processes and tackle complex deals in property finance.

Award winning London Mortgage Broker requires motivated and qualified mortgage brokers to join their team on a self employed and fully remote basis. About the job SELF EMPLOYED MORTGAGE BROKER.

A prominent mortgage brokerage in Greater London is seeking a Mortgage Broker to join their dynamic team.

Due to an exciting period of growth our client is looking for a driven candidate to join the business as a Trainee Mortgage Broker. This is an excellent opportunity for a Trainee Mortgage Broker to join a thriving business who are leaders within their field. Our client, a leading business the in the

Adjustable broker fees (from £499 up to 1% of the mortgage amount) paid at mortgage offer. About the job Employed Mortgage Broker Havering. Mortgage Broker - Office Based Havering (Covering Hornchurch, Romford, Upminster & Dagenham).

A leading estate agency is seeking experienced mortgage brokers for hybrid and fully remote positions in London and the South East. Candidates must have at least 2 years of experience advising on whole of market mortgage products.

A financial services brokerage in Greater London is seeking a Mortgage Broker to provide tailored mortgage and protection advice to clients. This role offers flexible working arrangements and requires strong knowledge of mortgage processes. Ideal applicants will have CeMAP qualifications and relevan

Strong knowledge and experience as a Mortgage Broker or Mortgage Adviser. As a Mortgage Broker, you will play a key role in delivering tailored mortgage and protection advice to a diverse range of clients. If you are an ambitious and client-focused Mortgage Broker looking to take the next step in yo

International Mortgage Adviser – London / Travel to Europe. An exciting opportunity for an experienced International Mortgage Adviser to work with UK and overseas clients looking to finance property across Europe. Minimum 2 years’ experience as a mortgage adviser within a European market.

A leading consulting firm in Ealing is seeking an experienced Mortgage Broker or Adviser to provide expert advice to clients. Successful candidates will have an excellent knowledge of mortgage products, ideally hold a CeMAP qualification, and be committed to delivering professional advice.

We are recruiting on behalf of a mortgage brokerage specialising in providing trusted financial solutions for later life. Equity Release Mortgage Broker. You’ll provide expert advice on lifetime mortgages and equity release products to clients aged 55+, guiding them through one of the most importa

Applications will be considered from Mortgage Brokers, Mortgage Advisers, Mortgage Advisors, Mortgage Consultants and other Mortgage Professionals if they can show a good track record in mortgage sales, if the CeMAP, CF6 or MAQ qualification along with CAS has been attained. Excellent opportunity fo

A specialist mortgage brokerage is seeking a Mortgage Broker to provide bespoke financial solutions to high net worth individuals and commercial clients. In this self-employed role, you will advise clients on complex mortgage solutions and manage relationships to generate business.

A respected financial services firm is seeking a proactive Mortgage Administrator in Nottingham to support Mortgage Brokers with case management and gather essential documentation. This position provides a clear development path into a Mortgage Broker role, encouraging ambition and collaboration wit

They are looking to expand their team with a driven and client focused CeMAP qualified Mortgage Broker with the primary focus being management of their existing client bank and mortgage renewals. A rare opportunity has arisen within an established Mortgage Brokerage in Essex. Mortgage Broker - Clien

Synonyms: Mortgage adviser, Mortgage Broker. Working as a broker in this business, the firm will support you to develop in the world of HNW mortgages. The mortgages you'll deal with are typically £500k+, with some incredibly high fee earners a possibility (recently an £11M case generating a £110k

Proven experience as a Commercial Mortgage Broker or Specialist Property Finance Broker. Are you a Commercial Mortgage Broker looking for better-quality cases, higher values, and a consistent flow of serious property clients? This is an opportunity to join a property-led finance business where deman

Proven track record in credit lines (preferably structured credit and mortgage reinsurance placements). We are seeking a highly skilled (re)insurance placement broker to join our London team at.

A leading recruitment firm seeks a dedicated Mortgage Broker for their Hornchurch office, offering a competitive salary package ranging from £27,000 to £40,000, uncapped commission earnings, and quarterly bonuses.

Must have experience as a Mortgage Broker. As a Mortgage Broker / Financial Services Advisor you will have the following attributes:. Self-Employed Mortgage Broker / Financial Services Advisor.

An established Mortgage Brokerage is seeking a driven Mortgage Broker to manage their existing client bank and handle mortgage renewals. The role involves engaging clients proactively, managing approximately 15-20 renewals per month, and providing comprehensive mortgage advice.

A leading financial brokerage in the United Kingdom is seeking a skilled Commercial Mortgage Broker. As a Commercial Mortgage Broker, you will manage and convert enquiries, maintain a pipeline of clients, and oversee applications through to completion. Ideal candidates have proven experience in comm

Fram is working with a growing mortgage business who are experiencing sustained client demand and is looking to engage with an experienced Mortgage Broker to support that volume. The role involves advising clients on residential mortgage needs, with administration and case progression handled by an