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We're Hiring: Servicing Team Manager -Payments management 9 months Secondment Location: Remote UK residents only Start date: June 2026 Working Hours: Monday to Friday, 09:00 17:30 Salary: Competitive Benefits: 25 days holiday plus a fantastic range of benefits About the Role The Payments Management Team plays a vital role in ensuring that all incoming customer payments whether through cheques, bank transfers, DWP payments or third-party invoices are accurately allocated to mortgage accounts. The team also handles payment queries, account redemptions, account closures, and unresolved transaction investigations. As a team manager , you'll be central to driving accuracy and great customer outcomes, while supporting internal and external requests across a wide variety of topics. What You'll Be Doing • Effectively manage and lead the team to ensure that all work is delivered in line with service level agreements., • Develop and implement plans to ensure that a high quality and consistent standard of service is achieved against key performance indicators and in line with business objectives., • Actively manage individual and team performance to include, absence management, regular one to one meeting, performance reviews, disciplinary management and providing regular feedback to team members., • Train, coach and develop team members as required to maximise competence, potential and performance whilst supporting succession planning., • Ensure the team are aware of all relevant business-related communications covering corporate and local updates., • Actively promote a culture that delivers high performance, motivation and engagement through effective leadership., • Client relationship management including participation in operational review meetings., • Identify and resolve risk incidents and manage relevant risk controls in line with company policy, • Review departmental policies and process in order to identify, manage and mitigate risk and implement improvements and efficiencies., • Role model all company values., • Experience and knowledge of working in the Financial Services industry or a regulatory environment (desirable)., • Experience of managing in a front or back-office operation., • Experience of working in a target driven environment centred on customer delivery., • A good understanding of Microsoft office applications., • Analytical with the ability to manage key performance indicators (KPI's) that drive maximum productivity, quality and service., • Strong underwriting background with a good understanding of residential and Buy to Let processes, • Excellent people management, coaching and development skills, • Confident decision maker with the ability to assess risk and maintain quality, • Experience handling customer or broker escalations and complaints, • Strong analytical skills and ability to interpret MI, • Knowledge of regulatory and financial crime requirements, • CeMAP/CeRCC preferable, or willingness to study, • Effective time management., • Able to implement tactical plans to deliver strategic objectives in a timely manner., • Effective communication (both oral and written) and influencing skills., • Ability to remain resilient in a challenging environment., • Balancing customer requirements with operational objectives. At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset.

Self-Employed Mortgage Broker / Financial Services Advisor. Mortgage Broker / Financial Services Advisor. This role is ideal for a Mortgage Broker / Financial Services Advisor who wants consistent, high-quality leads, strong earnings, the backing of proven systems and without onerous network interfe

Mortgage and Protection Broker – Self-Employed. Our client is an established firm of Independent Mortgage and Protection Consultants based in Colchester, Essex, supporting clients across the UK. With over 25 years of industry experience, they specialise in helping people secure the right mortgage

Mortgage Broker Opportunity Join One of the Busiest Brokerages in the North WestAL Mortgage Solutionsis expanding again and were looking for two hungry, driven Mortgage Brokers to join our growing team. Over the last 8 years, weve built one of the strongest reputations in the industry, becoming on

Mortgage and Protection Broker - Self-EmployedRemote | Uncapped EarningsWinstree Financial Services is an established firm of Independent Mortgage and Protection Consultants based in Colchester, Essex, supporting clients across the UK. With over 25 years of industry experience, we specialise in help

Self-Employed Mortgage BrokerOTE £100,000+ | Uncapped EarningsRemote / London (Mayfair Office Available)We are working with a growing London-based mortgage brokerage who are looking to partner with experienced Self-Employed Mortgage Brokers looking for flexibility, strong earning potential, and the

Self-Employed Mortgage Broker / Financial Services AdvisorAn award-winning UK mortgage brokerage is looking to add an experienced, ambitious self-employed Mortgage Broker / Financial Services Advisorto their growing team. This role is ideal for a Mortgage Broker / Financial Services Advisor who want

This Mortgage and Commercial Finance Broker role in New Milton is with a directly authorised firm which provides an excellent opportunity to broaden your exper. Are you an ambitious Mortgage Adviser looking to take the next step in your career with a role that offers greater earnings, more flexibili

A financial services brokerage in London seeks brokers to join their hybrid working team, offering 40-70% commission splits and full access to the market. The role caters to both volume and growth brokers, providing opportunities to improve processes and tackle complex deals in property finance.

A leading estate agency is seeking experienced mortgage brokers for hybrid and fully remote positions in London and the South East. Candidates must have at least 2 years of experience advising on whole of market mortgage products.

An established UK mortgage brokerage is seeking an experienced self-employed Mortgage Broker / Financial Services Advisor to join their team. The role requires a full CeMAP qualification and prior experience as a Mortgage Broker.

UK Mortgage Broker is the specialist Residential & BTL division of Commercial Finance Network – an independent, directly authorised, whole-of-market commercial broker which has rapidly become established as a UK market leader. To apply for this exciting Mortgage Broker / Advisor position, simply a

We are always looking for Self Employed Mortgage & Protection Brokers to join our growing team. Advising on all aspect of mortgages and the various schemes. You must hold a relevant mortgage qualification such as CeMAP and be able to satisfy the FCA’s Fit and Proper test.

We’re excited to announce we are looking to recruit an experienced self-employed mortgage broker to join our family run business. If you are an experienced, go getter, self-motivated broker then we want to hear from you.

They are looking to expand their team with a driven and client focused CeMAP qualified Mortgage Broker with the primary focus being management of their existing client bank and mortgage renewals. A rare opportunity has arisen within an established Mortgage Brokerage in Essex. Mortgage Broker - Clien

A respected financial services firm is seeking a proactive Mortgage Administrator in Nottingham to support Mortgage Brokers with case management and gather essential documentation. This position provides a clear development path into a Mortgage Broker role, encouraging ambition and collaboration wit

Synonyms: Mortgage adviser, Mortgage Broker. Working as a broker in this business, the firm will support you to develop in the world of HNW mortgages. This role is perfect for those who are a self employed broker looking to operate in the HNW space in London.

A leading recruitment firm seeks a dedicated Mortgage Broker for their Hornchurch office, offering a competitive salary package ranging from £27,000 to £40,000, uncapped commission earnings, and quarterly bonuses.

A mortgage brokerage is seeking a Mortgage Broker to provide tailored advice and manage client cases from first enquiry to completion. Ideal candidates will be CeMAP qualified with experience in mortgage advice and strong communication skills.

We are seeking a highly skilled (re)insurance placement broker to join our London team at. Proven track record in credit lines (preferably structured credit and mortgage reinsurance placements).

Their mortgage division is thriving thanks to an ongoing flow of remortgage and new business enquiries, with much of the marketing and administrative workload handled in-house—so you can focus on advising and earning. Mortgage Adviser - Hybrid | Up to £40k Base + 50% Commission + Remortgage Pipel

A leading mortgage brokerage in Greater London is seeking motivated and qualified mortgage brokers to work on a self-employed basis.

A leading financial brokerage in the United Kingdom is seeking a skilled Commercial Mortgage Broker. As a Commercial Mortgage Broker, you will manage and convert enquiries, maintain a pipeline of clients, and oversee applications through to completion. Ideal candidates have proven experience in comm

Proven experience as a Commercial Mortgage Broker or Specialist Property Finance Broker. Commercial Mortgage Broker – Excess Leads | £35k Basic + Uncapped Commission | Employed or Self-Employed. Commercial Mortgage Broker Package & Earnings.

EARNINGS & OPPORTUNITY | Mortgage Broker / Financial Services Advisor. This role is ideal for a Mortgage Broker / Financial Services Advisor who wants consistent, high-quality leads, strong earnings, the backing of proven systems and without onerous network interference. As a Mortgage Broker / Finan

A leading financial brokerage in the UK is seeking a Commercial Mortgage Broker to join its expanding team. Brokers will manage a steady flow of qualified leads while advising clients on commercial mortgage solutions.

A specialist mortgage brokerage is seeking a Mortgage Broker to provide bespoke financial solutions to high net worth individuals and commercial clients. In this self-employed role, you will advise clients on complex mortgage solutions and manage relationships to generate business.

A recruitment agency in the UK is seeking experienced Mortgage and Protection Brokers to join their team. Brokers will provide expert advice, manage client journeys, and maintain compliance while building long-term relationships. Ideal candidates are CeMAP qualified, have mortgage sales experience,

Ideal candidates possess strong knowledge of the UK mortgage market and excellent communication skills. A leading financial services group in Greater London is seeking an Ignite Relationship Manager to strengthen relationships within the UK mortgage market. This exciting role involves managing a por

A reputable mortgage brokerage in the United Kingdom seeks an experienced Self-Employed Mortgage Broker to provide expert advice and manage client relationships. The company supports brokers with leads and ensures competitive compensation.

We are seeking a highly skilled (re)insurance placement broker to join our London team at. Proven track record in credit lines (preferably structured credit and mortgage reinsurance placements).

Adjustable broker fees (from £499 up to 1% of the mortgage amount) paid at mortgage offer. About the job Employed Mortgage Broker Hornchurch. Mortgage Broker - Office Based Hornchurch.

Due to an exciting period of growth our client is looking for a driven candidate to join the business as a Trainee Mortgage Broker. This is an excellent opportunity for a Trainee Mortgage Broker to join a thriving business who are leaders within their field. Our client, a leading business the in the

Our client is a highly reputable and well‑established mortgage brokerage that provides bespoke mortgage solutions to their clients. Self-Employed Mortgage Broker (Leads Provided for Experienced Brokers) Remote. Utilise your extensive broker experience (minimum 3 years) to provide expert mortgage a

A prominent mortgage brokerage in Greater London is seeking a Mortgage Broker to join their dynamic team.

Adjustable broker fees (from £499 up to 1% of the mortgage amount) paid at mortgage offer. Mortgage Broker - Office Based Havering (Covering Hornchurch, Romford, Upminster & Dagenham). One of the largest and well‑respected mortgage broker networks in the UK.

Award winning London Mortgage Broker requires motivated and qualified mortgage brokers to join their team on a self employed and fully remote basis. About the job SELF EMPLOYED MORTGAGE BROKER.

Mortgage and Protection Broker - Self-Employed. As a Mortgage and Protection Broker, you will:. They are now expanding and looking for ambitious, driven individuals to join an elite team of Brokers.

A leading recruitment agency is seeking an Employed Mortgage Broker for an office-based role in Havering, covering Hornchurch, Romford, Upminster, and Dagenham.