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Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This is an office based 5 days per week position in London SE1. To apply you must demonstrate previous 2nd line support experience for medium / large business including AD, O365 and hardware skills. Purpose of Role • To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP., • Duties include:, • Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure and peripheral items., • Troubleshoot hardware, software, email, network and peripheral equipment problems and make corrections where required., • Carry out Active Directory tasks including user accounts, groups and computers., • Develop any relevant documentation for processes or problem and solution insight information, • Manage Joiners, Movers and Leavers (JML) ITSM process ensuring new employees (Joiners) are equipped with the necessary technology and access to systems from day one, while employees changing roles or departments (Movers) receive seamless updates to their IT resources and permissions. Additionally, when employees leave the organisation (Leavers), their access is promptly revoked, and their data is securely managed., • Manage File and print services, including the setup, maintenance, and troubleshooting of file servers and print devices, ensuring that employees have reliable access to shared files and printing resources. Requests for supporting file & print services will be recorded within the ITSM, • Work with the IT Manager to provide service improvements, this involves regular assessments, performance monitoring, and the implementation of best practices to identify areas for improvement. To provide optimised IT processes, reduced downtime, and increased productivity., • Work with the IT Manager with the adoption of new technologies, training for staff, and the refinement of existing systems to ensure that the organisation's IT infrastructure remains cutting-edge and capable of meeting evolving business needs., • Support the IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing overall customer experience., • Adhere to health and safety guidelines and raise any health and safety concerns., • Liaise with 3rd party suppliers where required., • Undertake any IT projects as required by the IT Manager, • Any other tasks as assigned by the IT Manager., • VIP Support: Provide tailored VIP service to designated individuals including high profile staff and executives, delivering a premium service to these individuals by providing faster response times, a tailored approach, and exceptional communication & troubleshooting., • Office Floor walks: Complete a regular floor walks providing a proactive approach ensuring all site staff are aware of CSD presence and encourage in person engagement., • Setup, maintain and troubleshoot Teams Meeting room equipment such as Cameras, microphones and displays, • Maintain daily checks and testing of all Teams rooms, • Build excellent rapport with Customer staff providing encouragement to raise queries, • Maintain coverage for the walk up IT Bar, this provides a walk-up support option for clients including support needs such as software use or setting adjustments and basic training for the use of IT systems where required., • Work with the MSP's management to prioritise business and information needs Salary: £32 - £35000 + Full time PAYE Permanent job with Pension, Private Health Care and Paid Holidays.

The Security Administrator, Access Management & Governance / IAM forms a key role within the Security Administration, Governance Risk & Compliance IAM Team – supporting the identity & access management function, secondarily supporting the GRC team and the CISO in delivery of high quality governance reporting and access administration. You will have solid experience in Security Administration of Joiner, Movers and Leavers (JML). You will have solid experience in Access Management / Access Controls (IAM). You will have knowledge of processes around Identity & Access Management for both business and IT with a strong understanding of security administration and access management. This role forms a key part of the Security Administration, Governance Risk & Compliance Team, supporting the identity and access management function, secondarily supporting the GRC team and the CISO in delivery of high-quality governance reporting and access administration. Support the Security GRC team in the governance and administration of the information security function. Support the security GRC team with audit points, risk and regulatory request tracking. Support the Security Administration Manager in the access management and recertification of over 500+ applications, managed by global team of Security Administrators. This role will be hybrid – working 2 days a week in the London office and 3 days remotely.

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23310 The Skills You'll Need: Mandarin, IT system, IT infrastructure, Governance, FCA Your New Salary: up to £85k Office based Perm Start: ASAP Mandarin speaking IT Manager - What You'll be Doing: IT Governance & Policy Ownership • Own, maintain, and enforce IT policies and standards (e.g. access control, acceptable use, change management, asset management)., • Ensure policies are implemented in practice, evidenced, and audit-ready., • Oversee core IT infrastructure (end-user computing, networks, core platforms, Microsoft/cloud services)., • Manage provisioning and de-provisioning of users, devices, and systems in line with Joiners-Movers-Leavers controls., • Manage IT service providers, MSPs, SaaS vendors, and technology suppliers., • Ensure contracts, SLAs, and security assurances meet FCA and internal requirements., • Act as IT lead for FCA audits, internal reviews, and compliance assessments., • Produce evidence of IT controls, system access, logging, backups, and resilience., • Own IT aspects of BCP and DR planning, testing, and documentation. Mandarin speaking IT Manager - The Skills You'll Need to Succeed: • Proven IT management experience in an FCA-regulated or financial services environment., • Strong understanding of IT governance, access controls, audit evidence, and vendor risk., • Broad technical competence (Microsoft stack, cloud services (AWS/Azure), identity management). Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

1st Line IT Support Engineer Location: North West London - close to Stonebridge Park StationSalary: £26,500Hours: Monday–Friday, 08:30–17:30Department: IT Overview My client is seeking a proactive and customer-focused 1st Line IT Support Engineer to join their growing team. This role is ideal for someone looking to build on their technical foundations within a fast-paced environment, supporting both on-site and remote users across 7 UK locations. You will work closely with the IT Manager, delivering high-quality technical support, resolving user issues, and supporting the stability of a Windows-based infrastructure. This is an excellent opportunity for an IT graduate or an early-career engineer looking to further develop their skills across Microsoft, networking, and server technologies. Key Responsibilities • Provide 1st line support for service requests, incidents, monitoring tasks, and daily checks within agreed SLAs, • Manage and resolve service desk tickets, escalating to 2nd/3rd line when necessary, • Support service desk processes including Joiners, Movers, and Leavers, • Deliver excellent customer service to all users across the organisation, • Identify opportunities to enhance IT services, tools, and internal processes, • Drive improvements to user experience and service desk performance, • Assist the wider service desk team with troubleshooting, analysis, and issue resolution, • Support end-user training on key platforms and technologies, • Maintain accurate stock levels and asset inventories, • Share updates with the wider team on changes, maintenance, known issues, and new services Essential Skills & Experience • Experience supporting end users within an IT environment, • Azure and on-prem Active Directory administration, • Windows 10/11 operating system support, • Microsoft 365 / Office 365 user administration, • Understanding of LAN/WAN networking, TCP/IP, DNS, VPN, • Experience using an incident/request helpdesk management system, • Hardware and software asset management, • Strong troubleshooting and problem-solving skills, • Right to work in the UK

Managing Recruitment Consultant – Perm Desk – US/New York – Video Tech & OTT Central London – Hybrid Competitive base salary + uncapped commission up to 33% We’re looking for an experienced 360 Recruitment Consultant to join our team at 5V Video, with a minimum of two years’ experience and consistent track record of billings in any niche tech recruitment vertical. You’ll be stepping into a fast-paced, high-growth desk focusing on the US market - specifically New York, and will specialise in video tech & OTT, a rapidly evolving software space. We’re looking for someone who is confident managing the full recruitment cycle, proactive in business development, and excited by the opportunity to build and scale a niche market. If you thrive in a consultative, tech-driven environment and are motivated by autonomy and growth, we’d love to speak with you. This role is designed to evolve as the business grows. You will have the opportunity to manage and mentor other recruitment consultants, shaping a high-performing team. Additionally, as the business expands, high-performing consultants will be relocated to New York within a year, with flights and visas arranged, so we’re looking for someone ready to embrace this exciting international opportunity. Who We Are We’re 5Values Consulting Group, a people-first recruitment consultancy and media house, powering some of the world’s most innovative tech and content brands. We lead with our values - Inclusive | Sustainable | Attentive | Authentic | Considerate - and we mean it. We’re made up of three specialist brands: • 5V Video – We work with the world’s leading video tech and OTT companies, building teams that power the technology behind today’s biggest streaming and connected TV platforms. From video playback and STB development to next-generation streaming infrastructure, our consultants help shape the future of entertainment., • 5V Tech – We partner with global innovators in AI, Semiconductors, Machine Learning, Cloud, Edge Computing, and Robotics, helping them scale elite engineering and technical teams. Our work connects the people building the future of technology, from embedded software to intelligent hardware, across the US, Europe, and beyond., • 5V Media – Our in-house marketing and media arm brings the industry to life through content. From The IoT Podcast and Playback Pioneers to The Movers and Shakers Report and The Media and Entertainment Mixer, we create thought leadership, podcasts, and events that amplify innovation, tell authentic stories, and connect communities across tech. Why Are We Hiring? We’re growing fast and expanding our Contract and Perm division. We’re looking for an experienced Recruitment Consultant who’s passionate about tech, thrives in a fast-paced environment, and wants to become a recognised specialist in a cutting-edge industry. This is a great opportunity for an experienced & high performing recruiter who is ready to elevate their career, working alongside a supportive, driven team within one of the UK’s leading tech recruitment consultancies. What You’ll Be Doing • Building and nurturing relationships with new and existing clients, • Establishing yourself as an industry specialist, • Managing the full 360 recruitment cycle across perm roles in tech, • Sourcing top-tier talent through networking, LinkedIn, and referrals, • Taking part in industry events, podcasts, and international conferences, • Building elite talent pools within your industry specialism, • 360 recruitment experience, • Resilient, ambitious, and target-driven, • Excellent communicator with strong relationship-building skills, • Organised and proactive, able to manage multiple projects, • A true team player who brings energy and drive to everything they do Here’s what life at 5Values looks like: • Uncapped commission (up to 33% Perm, 40% Contract, no minimum threshold), • 29+ days holiday (increases to 32 with tenure) + all bank holidays, • Up to 2x extra paid days off per year, • Fully paid gym membership via Hussle +, • International Travel Opportunities, • Up to 3 months paid sabbatical after 5 years of service, • £1,000 annual personal development fund, • Tailored career progression from Trainee to Director level, • Monthly lunch clubs, sales days and team trips, • Annual Profit Share bonus, • Yearly company trip abroad, • Wellbeing support via YuLife and a health cashback plan, • £25 salon treatments every 6 weeks Ready to Join Us? If you’re ready to take ownership of your career, make an impact in the tech space, and work with a team that genuinely lives its values - we’d love to hear from you. Apply now or drop us a message.

JOB DESCRIPTION / PURPOSE: Responsible for supporting Sr. Facility Manager’s efforts in day-to-day implementation of policies, procedures and programs that will ensure a well-managed, well-maintained building, placing maximum emphasis on positive response to the needs of the building occupiers, environmental health and safety, and quality programs, in coordination and conjunction with the client’s goals and objectives. ESSENTIAL DUTIES: • Responsible for the day-to-day operational management of all aspects of the property to assure maintenance of approved quality standards., • Manages the preparation and coordination of health & safety, fire, life safety and other safety programs. Ensures that policies and procedures are followed., • Manages office services functions such as post, pantry & receptionist., • Manages the preparation and coordination of all maintenance programs relating to interior and exterior conditions and appearance of the properties., • Responsible to assure full compliance with standards established within the service agreement., • Participates in the selection of contract services, vendor negotiation of service agreements. Oversees day-to-day vendor performance to assure full compliance with standards established within the service agreement., • Works with staff in the planning and organization of internal and building-to-building moves. Manages the movers and other necessary specialty trade contractors/vendors.Liaison to various in-house support groups for moves., • Responsible for the completion of work order requests in a timely fashion and to the satisfaction of the requesting associate. Coordinates activities and planning of maintenance staff & vendors to coordinate completion of requests., • Provides direction and communicates effectively with direct reports & vendors, • Ensures all records are maintained accurately such a statutory compliance tracking, • Reviews CMMS system regularly to ensure work orders are closed to comply with SLA, • Responsible for the day-to-day financial management of the property and maintenance of financial records, not limited to, preparation of the budget, financial reviews and monthly management reports., • Responsible for the positive and prompt response to requests from building tenants and client., • Continues ongoing communications with the Owner Representative to ensure needs are being met., • Performs regular “sweeps” of the workspace(s) to identify areas/items/equipment/materials in need of repair, replacement or upgrade. Report all issues to the Management as needed., • May perform other duties as assigned Other Job functions • On-call 24/7 to respond to property events, emergencies or incidents, • May review leases to ensure compliance with lease provisions., • Actively participate in the development and management of the account EDUCATION • Bachelor’s Degree or equivalent experience EXPERIENCE: • Minimum of 3-5 years of real estate/facility coordination or management experience required, • Ability to work well with a variety of different individuals both inside and outside of the company, • Ability to handle multiple complex tasks with minimal supervision while also adhering to the policies and procedures and Owner objectives SKILLS • Strong computer, writing and communication skills, Microsoft office, • Proven analytical abilities, • Pro-Active WHAT WE OFFER: • Fast paced working environment, • Entrepreneurial and supportive team, • Competitive salary, • Discretionary Bonus NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Puma Capital Group are looking for a People Assistant to join our People team in London. This is an exciting opportunity for a highly organised and proactive individual to join our passionate People team. Within this role, you will support our Chief People Officer, Tarinee Pandey, and the broader People team. You’ll be a trusted gatekeeper and calm centre who plans ahead, protects time intelligently, and keeps a busy, back‑to‑back diary running smoothly, while also delivering reliable, high‑quality People administration across the employee lifecycle. This role will suit someone who takes genuine pride in excellent administration, cares about getting the details right, and thrives in a fast-moving, professional environment. The role is a 50/50 split between Executive support and wider People administration and operations. Part of the founding team of Puma Capital Group, Tarinee has played an integral role in building one of the UK’s Best Workplaces (medium size). With a passion and drive to deliver meaningful change for all things people and culture related including diversity, equity and inclusion, Tarinee won EDI Champion of the Year at Property Week’s Inspiring Women in Property Awards 2024 and was a finalist HR Director (2025) in the HR Excellence Awards. In addition, Tarinee is committed to working with leaders and founders (both within our business and externally) to ensure they get the best out of their teams and themselves to support personal and commercial growth. Tarinee has a Psychology degree from Warwick University plus an MA in Personnel and Development from the University of Westminster. She is a Fellow of both the Chartered Institute of Personnel Development (FCIPD) and the Learning and Performance Institute with over 25 years of HR and recruitment experience (UK and International) and a qualified coach. Role Responsibilities: Executive support • Extensive diary management and administrative support for the Chief People Officer, consistently providing clear and concise updates, • Scheduling meetings and arranging travel and restaurant requirements, including but not limited to meetings with Puma’s Board and senior leadership, internal and external meetings, • React quickly to changing priorities, same‑day requests, and urgent meeting reshuffles, • Proactively prepare for CPOs day, printing relevant documentation and highlighting key information, • Build strong working relationships with internal assistants to coordinate multi‑stakeholder meetings involving the Board and senior leadership, and to ensure effective absence cover, • Provide support and general administration including creating, editing, and formatting documents and presentations for regular monthly, quarterly and ad hoc meetings, • Arranging for the signing and circulation of documents, and invoice processing, • Prepare and submit monthly expense reports People operations support • Coordinate end‑to‑end onboarding including documentation, background checks, IT setup, 100‑day onboarding plans, and scheduling induction meetings, • Coordination of induction and training sessions for new joiners, as well as training requirements across the business, including arranging equipment, welcoming facilitators, and coordinating feedback, • Manage the training inbox, responding to queries in a timely manner, • Ensure the People team events calendar is kept up to date and diarise all relevant reminders in the People teams calendars, supporting coordination and scheduling of events and initiatives, • Support with maintaining accurate data in HiBob and employee files, ensuring timely processing across the full employee lifecycle (joiners, movers, leavers), • Ad hoc support for wider People related activities e.g. drafting standard employee letters, benefits administration, setting up interviews and case study assessments for recruitment processes Experience Required: • Demonstrable administrative experience working in a People or HR function gained within a corporate or professional services environment (financial services knowledge helpful but not essential), • Experience managing complex diaries, sensitive information, and ambiguity with excellent judgement and discretion, • An anticipatory planner who habitually works 3-4 weeks ahead, blocking time for preparation and ensuring buffers between meetings, spotting possible issues early and implementing solutions, • Excellent knowledge of M365 including Word, Excel, PowerPoint and Outlook, • Reliable, hardworking and organised, with demonstrable ability to manage and prioritise tasks effectively, • Proactive with an ability to work in a fast paced and challenging environment, • Ability to engage with internal and external stakeholders at varying levels, in a professional and confidential manner, and build trusted working relationships, • Demonstrable track record of attaining high standards, • Ability to manage upwards and influence with tact, • Discretionary effort with a willingness to go above and beyond when needed Personal Attributes: • Kind, • Values-driven, • Excellent communicator, • Adaptable and willing to get stuck into whatever needs doing, • Depth of character and gravitas but operating with humility, • The drive and attitude to excel in a high performing environment whilst maintaining high levels of integrity, • Energy, dynamism, and passion for complex challenges, • Organised, rigorous and disciplined, • Pragmatic and practical, • Motivated by helping people and teams succeed About Us Founded in 2012, Puma Capital Group is an award-winning investment manager operating within the tax efficient space and is a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors. The Puma Capital Group comprises four businesses focused on delivering long-term sustainable growth for our investors and partners: • Puma Investments, • Puma Property Finance, • Puma Growth Partners, • Puma Public Markets Collectively the Group has over £1 billion in assets under management, supports over 14,000 investors, and has funded over £3 billion in property developments across the UK. We are proud to have assisted dozens of businesses across the UK elevate and build to deliver on their brilliant ideas. In the years since we were set up, Puma Capital Group has grown significantly. We are now around 140 people across the Group, with our staff working from our head office in London, and regional offices in Manchester and Edinburgh. It is an exceptionally exciting time for our business. Combining our already very strong track record with ambitious growth strategies, we have already developed our market share substantially and are looking to build further on our success. At Puma, we are committed to fostering an inclusive and diverse workplace. As an equal opportunity employer, we consider all applicants for employment without regard to race, religion, age, sexual orientation, gender identity, gender reassignment, family or parental status, national origin, veteran status, neurodiversity, or disability status. We strive to provide a work environment free from discrimination and harassment, where everyone has the opportunity to thrive. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. Importantly, research shows that men typically apply for roles when around 60% of the criteria is met, however, women and other underrepresented people often only apply when they tick every box. So, if you think you have what it takes, but don't necessarily meet every single point outlined in the role description, please do still get in touch – we would love to hear from you!

Managing Recruitment Consultant – Contract Desk - USA Central London, hybrid Competitive base salary + Market Leading Commission - No minimum thresholds or cap! As a Managing Recruitment Consultant at 5V Tech, a 5Values brand, you are expected of being solely responsible for an entire vertical with direct reports under you. Your role is split between individually billing and managing a team of Recruitment Consultants and their performance, as well as taking responsibility for P&L. You’ll establish yourself as a specialist within your chosen niche vertical, with a strong focus on business development across the USA and delivering an excellent candidate journey whilst consistently hitting and exceeding targets, demonstrating resilience, accountability and integrity, as well as leading by example and becoming a trusted leader of the team. Who We Are We’re 5Values Consulting Group, a people-first recruitment consultancy and media house, powering some of the world’s most innovative tech and content brands. We lead with our values - Inclusive | Sustainable | Attentive | Authentic | Considerate - and we mean it. We’re made up of three specialist brands: • 5V Tech – We partner with global innovators in the IoT & Edge Computing space - covering areas such as wireless connectivity, artificial intelligence, and energy sustainability, helping businesses scale elite teams. Our work connects the people building the future of technology across the US, Europe, and beyond., • 5V Video – We work with the world’s leading video tech and OTT companies, building teams that power the technology behind today’s biggest streaming and connected TV platforms. From video playback and STB development to next-generation streaming infrastructure, our consultants help shape the future of entertainment., • 5V Media – Our in-house marketing and media arm brings the industry to life through content. From The IoT Podcast and Playback Pioneers to The Movers and Shakers Report and The Media and Entertainment Mixer, we create thought leadership, podcasts, and events that amplify innovation, tell authentic stories, and connect communities across tech. Why Are We Hiring? We’re growing fast and expanding our Contract and Perm division. We’re looking for a Managing Recruitment Consultant who’s passionate about tech, thrives in a fast-paced environment, and wants to become a recognised specialist in a cutting-edge industry. This is a great opportunity for a recruiter who is ready to elevate their career, working alongside a supportive and driven team within one of the UK’s leading tech recruitment consultancies. What You’ll Be Doing • Building and nurturing relationships with new and existing clients in the USA, • Establishing yourself as an industry specialist within your chosen niche vertical, • Managing the full 360 recruitment cycle across contract roles in tech, • Managing and leading a team of recruitment consultants, ensuring targets are met, • Responsible for P&L, • Sourcing top-tier tech talent through networking, LinkedIn, and referrals, • Taking part in industry events, podcasts, and international conferences, • Building elite talent pools within your industry specialism, • Collaborating with 5V Media to elevate and build your personal brand What We’re Looking For • 360 recruitment experience with focus on business development, • Resilient, ambitious, and target-driven, • Excellent communicator with strong relationship-building skills, • Organised and proactive, able to manage multiple projects, • A true team player who brings energy and drive to everything they do, • Experience in tech recruitment within the US What You’ll Get in Return Here’s what life at 5Values looks like: • We’re a multi-award-winning company including winning ‘Best Recruitment Agency to Work For’, • Uncapped commission: no minimum threshold or caps!, • 3 months fully paid sabbatical after 5 years’ service, • 29+ days holidays (increases to 32 with tenure) + all bank holidays, • +2 days per year incentive paid days off, • Tailored career progression to Managing Director level, • International travel opportunities and yearly company trips abroad – fully expensed, • £1,000 annual personal development fund, • Monthly lunch clubs & sales days, • Annual Profit Share bonus, • Wellbeing support via YuLife & Health Cash Plan via Health Shield, • Salon treatment contribution every 6 weeks, • Tech Scheme, • Private pension Ready to Join Us? If you’re ready to take ownership of your career, make an impact in the tech space, and work with a team that genuinely lives its values - we’d love to hear from you. Apply now or drop us a message.

Financial Accountant | Manchester | Onsite | £50,000 - £60,000 + 25 days holiday + bank holidays, plus wide range of benefits/discounts | Retail | First-time Industry Movers A well-established retail business is looking to appoint a Financial Accountant as part of the continued build-out of its gr

2nd Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support to end users. Must have strong O365 / GPO / Azure / Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays2nd Line IT Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process2nd Line IT Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every levelServices advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it and mend it. About your team: At Centrica Energy, our mission is to move it. We're energy movers by nature. We're a global renewable energy trading company which helps move energy from source to use - powering businesses, homes, and societies as they transition to a new sustainable energy future. If the idea of working to create a sustainable energy future also moves you, we may very well be the right place for you. Power markets don't behave like the textbooks: negative prices, shoulder-hour spikes, and paradoxical cross-border flows make risk beautifully nonlinear-and commercially exciting. If you're a quantitative thinker who wants to turn research into trades, this role gives you the platform to build models, test them in live markets, and convert insight into P&L. You'll join a team that operates where fundamental modelling, systematic strategy, and disciplined execution meet across Europe's most dynamic interconnectors. About the Role You'll help design and execute the next generation of pricing and risk frameworks for cross-border power optionality, starting from deep research and maturing into trading ownership. The first 12-18 months focus on building validated, decision-grade models that feed pricing, hedging, and structuring; thereafter you'll scale into vanilla options execution and market-making with growing autonomy. The role follows London trading hours with some flexibility for US coverage as markets require. Your responsibilities will include: Building models for nonlinear power risks-negative pricing dynamics, intermittency, scarcity/shoulder-hour volatility, and flow reversals-and turning them into commercial inputs for the desk. Designing scenario frameworks, stress tests, and valuation methods that move beyond classical assumptions to reflect real-world market microstructure. Translating complex quantitative work into clear trading notes and actionable recommendations for pricing, hedging, and structure. Identifying mispricings, managing Greeks within limits, and executing disciplined trades aligned to model edge and liquidity conditions. Collaborating with originators, risk, and analytics on bespoke optionality in cross-border structured deals, from scoping through pricing to ongoing refinement. About You You're energised by messy, real-world systems and you enjoy pressure-testing ideas until they stand up in live conditions. You can self-direct research, explain what you did and why it matters, and make decisions under uncertainty. You're motivated by the energy transition, and the role trading plays in unlocking investment and liquidity. We're looking for: A track record of self-directed mathematical/quant research (MSc/PhD ideal) in applied math, statistics, physics, computer science, operations research, or economics. Python proficiency for research (NumPy, Pandas, SciPy/statsmodels; version control with Git). Quant foundations across probability & statistics, stochastic processes, optimisation (convex/dynamic), and numerical methods; experience with Monte Carlo and scenario design is a plus. Familiarity with vanilla options (Greeks, IV surfaces) and the ability to critique classical assumptions in the presence of physical optionality. Clear communication skills-structured memos, crisp charting, and the ability to turn complex models into concise commercial narratives. About Centrica Energy Centrica Energy is a global energy trading and optimisation business that moves energy from source to use across eight offices and all time zones, trading power, gas, LNG, and energy attributes while connecting producers, suppliers, and offtakers. Our mission is to drive the green transition while offering sustainable and predictable energy costs; we combine market expertise with advanced analytics, technology, and a strong commercial culture. You'll be joining a community of specialists who pair fundamental insight with algorithmic capability to capture value in wholesale markets-what we call Energy Movers by Nature. #LI-CET Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23310 The Skills You'll Need: Mandarin, IT system, IT infrastructure, Governance, FCA Your New Salary: up to £85k Office based Perm Start: ASAP Mandarin speaking IT Manager - What You'll be Doing: IT Governance & Policy Ownership • Own, maintain, and enforce IT policies and standards (e.g. access control, acceptable use, change management, asset management)., • Ensure policies are implemented in practice, evidenced, and audit-ready., • Coordinate IT risk inputs into compliance and risk reporting. Operational IT Management • Oversee core IT infrastructure (end-user computing, networks, core platforms, Microsoft/cloud services)., • Manage provisioning and de-provisioning of users, devices, and systems in line with Joiners-Movers-Leavers controls., • Maintain asset registers, licence management, and system inventories. Vendor & Third-Party Management • Manage IT service providers, MSPs, SaaS vendors, and technology suppliers., • Ensure contracts, SLAs, and security assurances meet FCA and internal requirements., • Support due diligence and ongoing monitoring of IT third parties. Audit, Assurance & Regulatory Support • Act as IT lead for FCA audits, internal reviews, and compliance assessments., • Produce evidence of IT controls, system access, logging, backups, and resilience., • Track and remediate audit findings and action plans. Business Continuity & Resilience • Own IT aspects of BCP and DR planning, testing, and documentation., • Ensure backups, recovery procedures, and operational resilience controls are effective and tested. Hands-On Responsibilities (Limited but Expected) • Day-to-day administration of systems, licenses, and access rights, where required. Oversight of IT support queues and escalation handling. Mandarin speaking IT Manager - The Skills You'll Need to Succeed: • Proven IT management experience in an FCA-regulated or financial services environment., • Strong understanding of IT governance, access controls, audit evidence, and vendor risk., • Broad technical competence (Microsoft stack, cloud services (AWS/Azure), identity management)., • Strong documentation, organisation, and stakeholder management skills. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it and mend it. About your team: At Centrica Energy, our mission is to move it. We're energy movers by nature. We're a global renewable energy trading company which helps move energy from source to use - powering businesses, homes, and societies as they transition to a new sustainable energy future. If the idea of working to create a sustainable energy future also moves you, we may very well be the right place for you. The Quantitative Analytics team at Centrica Energy is part of the Trading Analytics and Algorithms centre of excellence, and is responsible for: Delivering quantitative analysis of complex and structured products, that provides insight to help traders to maximise value and manage risk Designing and implementing complex mathematical models that allow for consistent pricing and joint risk quantification across multiple portfolios, enabling more holistic and optimal hedging decisions Assisting originators in development of structured products across the Renewables, LNG, Gas & Power sectors. As a Senior Quantitative Developer you will become part of an agile team of circa 10 people located across our offices in both London (UK) and Aalborg (Denmark), with a broad remit to support the development, and use of, our pricing and risk management models and systems. As well as consulting on software design, systems architecture and software engineering practices. This role will be situated in our London or Aalborg office and the successful candidate will be required to: Produce high quality increments to the team's model library - working both individually and collaboratively. Providing leadership in areas such as object modelling & interface design, automated testing & refactoring and performance optimisation. Provide support to Trading & Origination on model usage and behaviour. Leverage the teams cross-asset expertise to connect business locations, helping to identify synergies and increase efficiency. Here's what we're looking for: Master's Degree or PhD qualification within science, computing, mathematics or other quantitative subject. Solid experience of code development in Python, including: Experience developing in an Agile environment Use of math/stats & testing libraries, as well as modern build tools. Ability to refactor code and work effectively with legacy systems. Knowledge of Object Orientation, Software Architecture and Design Patterns. Good understanding of software testing practices (unit testing, integration testing, etc.). Knowledge of TDD and BDD is a strong plus. Experience with DevOps practices and tooling (CI/CD, containerization etc) is desirable. Familiarity with mathematical and statistical models used in finance, particularly with regards to derivatives pricing and risk management systems. Familiarity or high level of interest in Energy / commodity markets. Strong Communicator and fluent in English language. Strong interpersonal skills. #LI-CET Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Graduate / Postgraduate Electrical Design Engineer (Applications) c30-40k + Benefits.As a graduate or post graduate electrical or electromechanical.With in-house design and manufacturing expertise, the company provides innovative solutions for extreme environments worldwide.This is an excellent oppo

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Senior Electronics Hardware Design Engineer.SouthEast, Ref: ABJ6489, Onsite: Perm.An experienced Senior Electronics Hardware Design Engineer is required to join a highly regarded engineering R&D team developing advanced hydraulic and control systems for large machinery.This is an excellent opportuni

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A leading engineering firm in Greater London is looking for a Senior Electronics Hardware Design Engineer to develop innovative electronic hardware for advanced machinery.The role involves designing new hardware, developing embedded firmware, and ensuring compliance with technical standards.Candidat

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Senior Design Engineer (Applications) c60k + Bonus.South East Ref: ABJ6474A Cambridge Perm.As a Senior Mechanical Design Engineer with a strong interest in manufacturing, you will be able to make an immediate impact and quickly operate effectively within the role, joining a rapidly growing global le

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A leading engineering firm in Greater London is seeking a Senior Electronics Hardware Design Engineer to contribute to the development of innovative electronic hardware.This role involves designing and developing new electronic hardware, supporting existing products, and developing embedded firmware

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flexibl

A leading company in subsea technology is seeking a Graduate/Postgraduate Electrical Design Engineer.The role offers an opportunity to support design and analysis of subsea technology, apply academic knowledge, and contribute to high-spec products in extreme environments.Candidates should possess a

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flexibl

A leading subsea technology company in East Devon is seeking a Senior Design Engineer (Applications) to lead complex projects.This role offers a chance to make an impact in subsea manufacturing and design, with hybrid working flexibility.Ideal candidates will have strong knowledge in subsea technolo

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flexibl

Senior Electronics Hardware Design Engineer.Base + Benefits SouthEast Ref: ABJ6489 Onsite: Perm.Senior Electronics Hardware Design Engineer.R&D team developing advanced hydraulic and control systems for large machinery.This is an excellent opportunity to work at the centre of a multidisciplinary eng

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The Delivery Group has a fantastic, friendly culture that thrives on teamwork, and we recognise that we need remain competitive in the market in order to attract and retain an elite fleet of drivers to our business.In order to achieve that, and reward our loyal workforce, we offer great benefits suc

We are looking for a Delivery Driver to join the Frontier team, based at Diss, on a permanent full-time basis.You will be carrying out the delivery of a range of agricultural products to farm, whilst maintaining high standards of safety, quality and operations.Whilst being a part of a team that oper

Salary: Competitive Salary + Bonus + Excellent Benefits Delivery Driver 7.T - Cumbernauld - William Wilson So, who are we?.We are William Wilson, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.We pride ourselves in putting our people and customers at the

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Join Ocado Logistics where there are bags of possibilities (earning on average £28,200 per annum, including paid breaks).Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Its our missio

Night Delivery Driver (Milk Round) Location: Hereford Shifts: 4 Nights per Week | Minimum 38 Hours, Start times between 23:00 - 02:00 We are recruiting a reliable.This is a fast-paced, multi-drop milk round delivering fresh dairy products to customers' doorsteps across rural and urban routes.Key Dut

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Driver Hire Southampton is seeking reliable and professional Class 2 (HGV Cat C) drivers to support our clients across Hampshire.Whether you're looking for extra shifts or a longer-term role, we offer flexible opportunities to suit your schedule.Why Join Driver Hire Southampton? Flexible working pat

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Salary: Competitive Salary + Bonus + Excellent Benefits Delivery Driver - Brimsdown - Pipe and Climate Centre So, who are we?.We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.We pride ourselves in putting our people and custom

Join our Driver team based at our Warrington Hub.The hours of work are 40 hours per week (additional hours may be available).Shift times will vary in between the hours of 05:00.Saturday runs being carried out between 05:00.There may also be some weekend work.It is essential that candidates are flexi

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Van Owners ONLY 6-day payment terms, paid weekly, and the opportunity to earn between £175.At ATA Logistics , we focus on professional parcel delivery across major UK cities and counties.We value our drivers and give you the tools and backing to succeed from day one.Whats in It for You Daily Pay Ra

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Driver Hire Southampton have a fantastic opportunity for 7.T drivers to join a well-established company based in Southampton.For this position you will be required to deliver home improvement materials to commercial and residential areas with the help of a drivers mate.Information about this role: D

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Job Description: TempOngoing | TempPerm Opportunities.Immediate starts available Our client based in Avonmouth is looking for 7.T Delivery Drivers to join their team.This is a great opportunity to gain HGV driving experience , with new passes welcome and full training and shadowing provided.Deliveri

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