Head of Housing & Welfare
4 days ago
Salisbury
Location: Wilton, Wiltshire Salary: £45,000 to £52,000 per annum Employment Type: Permanent, Full-time Job Description: Our client, a leading organisation dedicated to supporting veterans, is seeking a Head of Housing & Welfare to oversee supported accommodation and welfare services in Wilton, Wiltshire. This senior operational role involves managing day-to-day housing operations, welfare support, and staff, ensuring the organisation’s mission to help veterans rebuild stability and independence. • Building a partnership with the Department for Work and Pensions., • Attending the Chamber of Commerce., • Meeting with Ministers and Secretaries of State to discuss funding and employment opportunities for residents., • Leading the operational management of supported housing and veteran services, including occupancy, referrals, and welfare support., • Overseeing the full supported-housing pathway: assessments, admissions, tenancy sustainment, and planned move-on., • Managing Housing Benefit and welfare applications, liaising with local authorities, DWP, and other agencies., • Developing person-centred support plans to promote resident independence and wellbeing., • Supervising a small team, including the Veteran Support Officer, Maintenance Manager, and Employment & Training Officer., • Acting as safeguarding lead, ensuring risk assessments and safeguarding protocols are in place., • Ensuring health & safety and premises compliance, working closely with the Maintenance Manager., • Building and maintaining relationships with local authorities, NHS, veterans’ charities, and other stakeholders., • Producing monthly performance reports on occupancy, voids, safeguarding, and outcomes., • Managing communications and social content to showcase the organisation’s work., • Significant experience in supported housing, social care, welfare, or veterans’ services., • Proven track record managing staff and complex caseloads involving vulnerable adults., • Working knowledge of welfare benefits, including Universal Credit and Housing Benefit., • Experience working with multi-agency teams and producing accurate management reports., • Confident, resilient, and capable of handling sensitive situations and statutory agency interactions., • Relevant degree or diploma in housing, social care, welfare rights, or management is advantageous but not essential., • Direct experience working with Armed Forces veterans., • Background in homelessness or supported housing., • Designated Safeguarding Lead certification., • Experience with contract reporting and case management systems., • Enhanced DBS check required., • Full UK driving licence and willingness to travel occasionally for meetings and events., • Commitment to mandatory safeguarding and other training. Join our client in Wilton, Wiltshire, and play a vital role in transforming veterans’ lives through safe housing, welfare support, and employment pathways. If you are a dedicated professional with experience in supported housing and a passion for making a difference We are an equal opportunities employer, and decisions are made on merit alone. #J-18808-Ljbffr