German speaking Sales Support Administrator
hace 12 horas
Salisbury
Job Title: German Sales Support Administrator Location: Salisbury – office based only (must be within commutable distance) Salary: £27,000 per annum + £4,400 annual bonus Contract: Permanent, Full-time Working Pattern: Monday to Friday Please note: This is a fully office-based role. There are no remote or hybrid options. An established and growing organisation is seeking a German-speaking Sales Support Administrator to join its European sales support team, based in Salisbury. This role plays a key part in supporting Key Account Managers and distributors across Europe through high-quality administration, coordination, and customer communication. You will act as a key point of contact for customers and partners, ensuring sales processes run smoothly and efficiently while delivering excellent service. Key Responsibilities: • Act as a primary point of contact for customers, retailers, and distributors, • Support Key Account Managers and Sales Support colleagues with day-to-day administration, • Translate materials into German where appropriate, • Respond to website and email enquiries in German and English, • Complete customer new line and promotional administration, • Monitor and update customer websites with product listings, images, content, promotions and media, • Build strong relationships with distributor sales teams and support them with marketing materials, • Process and track POS requests, ensuring timely delivery, • Answer general phone lines and direct or resolve enquiries, • Organise trade shows in the UK and Europe and attend where required, • Develop and maintain databases of retailers and contacts, • Support compliance-related administration and customer approvals, • Assist the wider sales support and administration team during absences, • Provide ad hoc support to the sales team as required Skills & Experience Required: • Fluent German and English (written and spoken), • Strong communication skills with a professional telephone manner, • Excellent IT skills - particularly for Microsoft Excel is essential, • Strong organisational skills with the ability to manage multiple priorities, • Ability to work independently and meet tight deadlines, • Proactive, detail-oriented and solution-focused, • Strong customer service mindset, • Ability to analyse information and use sound judgement, • Comfortable handling confidential information Additional Information: • Office-based role in Salisbury – applicants must be able to commute daily, • Occasional travel within the UK and Europe for events or trade shows, • Some manual handling required as part of event support I look forward to receiving your CV!