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Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. This role is based at Hinckley House School. We would also accept anyone looking for term-time only work. Hinckley House School is an independent day school providing specialist primary education. Based in Market Bosworth, the school meets the needs of a diverse group of pupils with Social, Emotional and Mental Health (SEMH) needs, alongside a range of other associated conditions. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children’s homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. Our Psychologists work collaboratively within our schools and children’s homes, this ensures that therapeutic support permeates every aspect of the education, care and support we offer all of our children and young people. You will provide consultation, workshops, training and guidance to the educational and residential teams around our children. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with 35 days holiday including bank holidays * Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we’re looking for will: * Be a qualified Clinical, Educational, Forensic or Counselling Psychologist registered with the HCPC * Be a specialist with proven skills and experience to assess, formulate and support the delivery of therapeutic interventions with children and young people with complex needs * Have experience of supporting the team around a child or young person to provide clinically informed living and learning environments and experiences * Be a confident, engaging and effective, model, guide, leader and trainer * Be highly organised and ready to take the initiative * Be committed to ensuring the best outcomes for young people This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You’ll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___. To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

The Original British Motorcycling Company Join Our Team as a Casual Clothing Designer – Heritage & Dealer Collection At Triumph, we believe that our employees are the heartbeat of our business. We are seeking a passionate and innovative Casual Clothing Designer to join our dynamic team based in Hinckley. As a key player in our design department, you will have the opportunity to create exceptional clothing that embodies the spirit of our award-winning motorcycles. In this role, the Clothing Designer will be responsible for creating and developing Triumph Motorcycles’ global heritage and merchandise apparel collections. This role combines creativity, technical expertise, and brand understanding to deliver premium lifestyle products that reflect Triumph’s iconic heritage and appeal to a global audience. Please note: this is not a freelance role. This is a permanent position based onsite in Leicestershire. Casual Clothing Designer Benefits include: • Annual Leave – 25 days plus bank holidays., • Hybrid Working - Generally 1-day working from home, 4 days in the office., • Additional Annual Leave - Discretionary additional 1 day of holiday to for completing continuous employment of 3, 6 and 9 years’ service with the Company., • Pension Scheme – 3% employee and 6% employer contribution at a base level, with the opportunity to increase to 4% employee and 7% employer or a maximum contribution of 5% employee and 9% employer. Any further employee contributions over this figure will not be matched by the employer., • Life Assurance Scheme - currently 6 x pensionable salary., • Subsidised Canteen., • Free Staff Car Park,, • Preferential rates for medical insurance with a third-party provider., • Employee Motorcycle Purchase Scheme - on successful completion of the probation period (minimum of 6 months), we offer employees and their close family the opportunity to purchase a brand new Triumph Motorcycle with up to 25% discount., • Employee Motorcycle Lease Scheme – The opportunity for yourself or extended family to lease any Triumph Motorcycle for a 12 month period at a highly discounted rate., • Discounted Clothing, Parts and Accessories Purchases - Employees can purchase clothing items from our FVE Shop and parts and accessories online at a 50% discount., • Flexible working hours., • Company benefits platform, allowing discounts with multiple vendors. As a Casual Clothing Designer, your responsibilities will include: • Design Development: Create innovative designs for heritage and merchandise apparel collections aligned with Triumph’s brand identity; including casual jersey, woven and outerwear. Develop seasonal concepts, mood boards, and colour palettes based on trend analysis and market research. Work with Graphic Designer to produce commercially desirable t-shirt graphics, • Technical Execution: Produce detailed technical drawings and specifications using CAD software (Adobe Illustrator, Photoshop). Ensure designs meet quality, fit, and functionality standards, considering garment construction and fabric behaviour., • Trend & Market Research: Monitor global fashion trends, consumer preferences, and competitor activity to inform design direction. Incorporate sustainable materials and practices where possible. Benchmark against competitor products to ensure designs remain competitive in quality and value., • Collaboration: Work closely with internal teams (Product Development, Marketing, and Procurement) and external suppliers to ensure timely delivery of collections. Attend international apparel and fabric shows as required., • Brand Representation: Maintain Triumph’s heritage aesthetic while introducing modern design elements to appeal to diverse markets. Casual Clothing Designer skills and qualifications: • Degree or diploma in Fashion Design, Textile Design, or related field., • GCSEs in Maths and English (Grade C or above)., • Strong apparel design expertise, including strong understanding of garment construction, • Proven experience in Menswear Heritage., • Proficiency in CAD and design software (Adobe Illustrator, Photoshop)., • Solid understanding of textiles, trims, and sustainable fabrics. (Full details of the job description and person specification can be found in the downloadable job files on the Triumph Motorcycle careers page) Hours of Work: Flexible working – contract hours are 8.00am – 5.00pm Monday to Thursday and 8.00am – 1.00pm on a Friday.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.25 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rate: Monday to Saturday (Basic Rate): £12.72 Evening Premium (from 6pm): £1.12 Sunday Day Premium: £1.27 Sunday Evening Premium: £2.50 Overtime rate Monday to Saturday (Day Shift): £15.90 Overtime rate Monday to Saturday (Evening Shift): £17.30 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Integration & Validation Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. The Original British Motorcycling Company Join Our Team as an Integration & Validation Engineer / Senior Engineer. Here at Triumph, we are seeking an Integration & Validation Engineer / Senior Engineer to join our dynamic Electrical and Electronic Systems team based in Hinckley. The team are looking to bring in a talented, passionate, and driven Integration and Validation Engineer to drive and facilitate the delivery of integrated HW and SW in the assigned projects for our New Technology and New Model Introduction Programs. Benefits include: • Annual Leave 25 days plus bank holidays., • Additional Annual Leave - Discretionary additional 1 day of holiday to for completing continuous employment of 3, 6 and 9 years service with the Company., • Pension Scheme 3% employee and 6% employer contribution at a base level, with the opportunity to increase to 4% employee and 7% employer or a maximum contrib...

Planning Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Theres nothing better than knowing youre part of a team that has made something perfect for someone. Our Planning Manager plays a crucial role in our large, family-run company, developing and implementing programmes of action to ensure the necessary consents, and liaising with all relevant internal and external parties to maintain schedules. Youll bring your previous experience and in depth knowledge of planning policies and guidelines, and well promise you a prosperous career with ongoing support, training and great career development. Be part of something more satisfying and together we will create great things. We are recruiting for an experienced Planning Manager, to be based in our East Midlands Region, based in Hinckley, Leicestershire.Bringing an in depth knowledge of planning policy and guidelines along with a sharp commercial focus, you will support in the delivery of regional planning and profit targets, identifying opportunities for cost savings from meeting conditions and reserved matters in the most cost-effective manner. First-rate communication, negotiation and organisational skills are an absolute must. You should also be a real team worker keen to make the role your own. MAIN DUTIES • Supporting the Design & Technical Team to deliver the regional planning and profit targets., • Following the grant of outline planning* consent to draw up and agree (in conjunction with the town planning, technical and design teams) a programme of action to clear/discharge all necessary consents, conditions and matters preventing the implementation of a consent (*there will be instances where a detailed consent or hybrid consent is obtained but the general principle remains the same)., • Monitoring the individual programme and co-ordinating and managing the necessary actions in conjunction with the design and technical teams and (where necessary) the town planning team., • Liaising with the local authorities and agreeing mechanisms and action plans with local authority staff to discharge all individual conditions and consents that are necessary to implement a site consent., • To support land team in promotional activities in conjunction with the regional Planning Director, • To assist the D&T Director in the submission and negotiation of Planning Applications, • Discharging all necessary pre start Section 106 obligations or requirements., • Chasing progress and coordinating activity and liaisons across the company functions so as to ensure that programmes are adhered to., • Chasing progress by local authorities and external agencies to maintain programmes and discharge individual tasks., • Preparing a monthly progress report of all relevant schemes and highlighting progress or slippage against original estimates., • Liaising with regional colleagues to identify opportunities for cost savings that may flow from meeting conditions and reserved matters in the most cost-effective or economical manner., • Preparing ad hoc advice to the company relating to any changes in planning policy (national/local) that may impact on the cost or future delivery of new opportunities., • Attending meetings that may be necessary in the performance of your duties., • Complying with and upholding company policies and procedures., • Full UK Driving Licence, • Post qualification experience in a planning role (developer, consultant or LPA), • Project management experience of major residential / residential led mixed use development schemes, • Ability to persuade and negotiate (written and verbal), • Company Car, • Company Phone and workstation, • Bupa Health Care Cover, • Scottish Widows Pension Scheme, • 33 days holiday entitlement (including bank holidays), • Group Staff Discount at Triumph Motorcycles ltd. JBRP1_UKTJ

Find your crowd, come be part of the Ocado Logistics Dordon family. Here at Ocado Logistics in Dordon it’s all go. Go for friendly, welcoming teams. Go for a great work/life balance. And go when you join us as a Warehouse Freezer Operative, where you’ll be at the heart of everything we do. As a Freezer Warehouse Operative you will work in a large freezer in temperatures of up to -25℃ Your safety is our top priority though, so full thermal gear is provided – but if you like the cold, this is the job for you! You are at the beating heart of our delivery team ensuring every one of our 215,000 orders per week are correct and received undamaged and on time, every time. We operate a 24-hour warehouse, so whether you’re a morning person or a night owl, there’s a shift to suit everyone. Shift Options: • Daytime: 4:30 am – 2:30 pm (any 4 days out of 7), • Nighttime: 6:35 pm – 4:35 am (any 4 days out of 7). What We Offer: • Starting salary: £13.84 per hour (including a freezer premium), • Night shift premium: + £2.67 per hour (12 am - 6 am)., • Overtime paid at 1.25x basic rate. Trade Roster - Receive your work roster a week in advance and be rewarded for your flexibility. You could earn up to £100 extra per month and be eligible for priority overtime. Core Roster - Plan your work life balance with our core roster. Receive your work pattern. 6-13 weeks in advance giving you bags of time to plan with your family and friends. Perks tailored to you, including: • 15% off Ocado.com shopping., • Enhanced digital GP services for you and your family., • High street discounts and restaurant deals., • Matched pension contributions (up to 7%). Opportunities for Progression: Did you know that 87% of our salaried roles are filled internally? If you’re looking to grow your career, Ocado Logistics is the perfect place to start! What We’re Looking For: No experience is required – just bring a positive attitude, and we’ll provide all the training you need! Ready to Apply? Fill out our simple online application (no CV needed), and our recruitment team will get in touch. If you are interested in a role as a Warehouse Operative but the freezer is a little too chilly for you, please explore our other opportunities here ___ About Ocado Logistics We believe in inclusivity, diversity, and equal opportunities for everyone. As a proud disability-confident employer, we ensure a supportive and accessible workplace for all. Take your career to the next level with Ocado Logistics. Apply today!

Customer Service Advisor About KES Lighting & Home KES Lighting & Home is one of the UK’s leading online lighting retailers, supplying thousands of products to both trade and retail customers nationwide. With over 41 years in the lighting industry, we’ve built a reputation for quality products, competitive pricing, and expert knowledge. We’re a fast-moving, ambitious business going through an exciting period of growth and modernisation. We’re investing in new systems, smarter processes, and better ways of working — and we need people who want to be part of that journey, not just along for the ride. The Customer Service Advisor Role This is not a ticket-processing role. We’re looking for an experienced, driven Customer Service Advisor who will help us deliver best-in-class service to every customer, every time. You’ll be the voice of KES for our customers — handling enquiries, resolving issues, managing returns, and ensuring every interaction leaves the customer confident they’re in good hands. You’ll work closely with our existing Customer Service Advisor, our sales team, warehouse, and operations to make sure nothing falls through the cracks. But more than that, we want someone who thinks about why problems happen in the first place and helps us stop them recurring. If you see a process that’s broken, we expect you to flag it and help fix it. This is a demanding, customer-facing role in a high-volume ecommerce environment. The pace is fast, the standards are high, and the variety is constant. If that excites you, read on. Customer Service Advisor Key Responsibilities • Respond to customer enquiries promptly and professionally via email, phone, and our helpdesk platform (Freshdesk), • Own customer issues from first contact through to resolution — no passing the buck, • Process and manage returns, refunds, replacements, and delivery queries efficiently and accurately, • Liaise with suppliers, couriers, and internal teams to resolve issues and keep customers informed, • Handle both trade (B2B) and retail (B2C) customers, understanding the different expectations and requirements of each, • Identify recurring issues, feed back to the team, and contribute to process improvements, • Help build and maintain our customer service knowledge base, canned responses, and standard operating procedures, • Maintain accurate records in our systems (Freshdesk, Odoo ERP) to ensure full visibility across the team, • Provide cover and handover support across the customer service function to ensure seamless continuity What We’re Looking For from the Customer Service Advisor Essential • Proven experience in a customer service role, ideally within ecommerce, retail, or trade environments, • A natural communicator who writes clearly, professionally, and with warmth, • Resilient under pressure with the ability to manage multiple open issues simultaneously without dropping the ball, • Proactive and solutions-oriented — you don’t just resolve the ticket, you think about how to prevent the next one, • Comfortable working in a fast-paced, growing business where things change and improve constantly, • Strong attention to detail, particularly when processing returns, refunds, and order amendments, • Confident handling difficult conversations with professionalism and composure, • Genuinely motivated by delivering excellent service — it matters to you when a customer has a poor experience Desirable • Experience with helpdesk platforms such as Freshdesk, Zendesk, or similar, • Familiarity with ERP systems (we use Odoo, but full training will be provided), • Experience working with both B2B and B2C customers, • Knowledge of the lighting, home, or interiors industry, • Experience with marketplace customer service (eBay, Amazon) What We Offer for the Customer Service Advisor • A key role in a well-established, growing business with real opportunity to shape how we serve our customers, • Full training on all systems and processes — we’ll invest in getting you up to speed properly, • A supportive, small team where your contribution is visible and valued from day one, • Modern tools including AI-assisted customer service technology to help you work smarter, • The chance to genuinely improve things — we actively want your input on how we can do better, • Company pension, holiday entitlement, and a friendly working environment A Note on What We Expect We’re honest about what this role demands. KES is a business that’s growing fast and raising the bar on how we operate. We’re not looking for someone who’s happy to sit back and process tickets on autopilot. We need someone who takes pride in their work, holds themselves to a high standard, and wants to be part of building something better. If you’re the kind of person who gets frustrated by poor service when you’re a customer, and channels that frustration into making sure your own customers never feel that way — we want to hear from you. How to Apply Please send your CV and a brief cover letter explaining why this role appeals to you and what you’d bring to KES Lighting & Home. No agencies, please

Location - Warwickshire 18-Month Assignment | FTC or Day Rate Project support for a full site re-location project for a global manufacturing organisation Are you an organised, detail-driven Project Coordinator with experience supporting complex relocation, construction, or facilities projects? We're partnering with a well-established, premium manufacturing business to support the delivery of a large-scale UK site relocation and refurbishment programme. This is a high-impact role at the centre of a multi-million-pound transformation project. The Opportunity You'll act as the central coordination hub across a major relocation programme-ensuring seamless communication between internal stakeholders, specialist partners, and contractors. This is a highly visible role where you'll play a key part in keeping a complex, multi-workstream project aligned, on track, and moving forward. Key Responsibilities Act as the primary coordination point for a full production and office site relocation Align planning, scheduling, and execution of construction and refurbishment activities Coordinate multiple contractors and technical workstreams across building and infrastructure projects Support installation of key systems including: Building services (HVAC, fire & security, compressed air, etc.) IT infrastructure and operational systems Sustainability initiatives (e.g. solar, EV charging) Assist with warehouse design & optimisation to maximise operational efficiency Coordinate internal fit-out including office spaces and shared facilities Support the relocation and recommissioning of production equipment Track project progress, timelines, budgets, and risk registers Ensure strong communication and alignment across all stakeholders Help maintain high standards of health, safety, and complianceAbout You You'll bring a structured, proactive approach and thrive in fast-moving, multi-stakeholder environments. Proven experience supporting or coordinating complex projects (relocation, construction, or facilities) Strong organisational and communication skills with high attention to detail Experience managing multiple stakeholders, suppliers, or contractors Good understanding of building systems (e.g. HVAC, IT infrastructure, fire/security) Degree-qualified or equivalent practical experienceDesirable: Experience within manufacturing, production, or engineering environments Exposure to sustainability or energy systems Formal project management training (e.g. PRINCE2, PMP, CAPM) Why Apply? Opportunity to work on a major transformation project High visibility role with senior stakeholder exposure Be part of building a future-ready, efficient operational site Work within a business known for quality, innovation, and strong brand valuesHow to Apply This role is being managed exclusively by Lord Search & Selection so to apply in confidence and to initiate an informal discussion, please submit a fully CV online detailing your current remuneration package and availability quoting job reference 10279. Desired Skills and Experience Relocation, Site, Project, PM, Manufacturing, Construction, HVAC, Building, Infrastructure

Location: Hinckley, Leicestershire Job Type: Casual / Supply (Flexible Hours) Salary: Competitive daily rates Are you passionate about supporting children’s learning and development? Looking for flexible work that fits around your schedule? Teaching Personnel is currently seeking enthusiastic and dedicated Casual Supply Teaching Assistants to work in a variety of primary and SEND schools across Hinckley. About the Role As a Supply Teaching Assistant, you will play a vital role in supporting teachers and helping pupils thrive in the classroom. Assignments may vary day-to-day, offering a diverse and rewarding experience across different school settings. Key Responsibilities Supporting pupils on a 1:1 basis or in small groups Assisting the class teacher with lesson preparation and delivery Encouraging positive behaviour and engagement Helping to create a safe, inclusive, and stimulating learning environment Adapting to different school environments and age groups Requirements Experience working with children or young people (in schools or similar settings preferred) A positive, flexible, and proactive attitude Strong communication and interpersonal skills Ability to adapt quickly to new environments An enhanced DBS on the update service (or willingness to obtain one through Teaching Personnel) What We Offer Flexible working to suit your availability Opportunities to gain experience in a range of schools Competitive daily pay rates Ongoing support from a dedicated Teaching Personnel consultant Access to training and professional development opportunities Whether you're an experienced Teaching Assistant or looking to gain valuable classroom experience, we would love to hear from you. All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants. We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided. For details of our privacy policy, please visit the Teaching Personnel website

Teaching Assistant – Sapcote £89.38 – £100 per day | Flexible Work | Immediate Start Teaching Personnel is currently recruiting enthusiastic and dedicated Teaching Assistants to work in primary and SEN schools across the Sapcote area. This is a fantastic opportunity for individuals who are passionate about education and want to make a real difference in the classroom. About the Role: As a Teaching Assistant, you will: Support pupils on a 1:1 basis and in small groups Assist the class teacher with lesson delivery Help create a positive and engaging learning environment Support children with additional needs (where required) Promote confidence, independence, and progress ‍ The Ideal Candidate: Experience working with children (school-based preferred) A caring, patient, and reliable approach Strong communication and teamwork skills A genuine passion for supporting learning Level 2/3 TA qualification (desirable but not essential) ✅ What We Offer: Competitive daily pay: £89.38 – £100 Flexible working options (full-time & part-time) Access to local Sapcote schools Ongoing support from a dedicated consultant Long-term and permanent opportunities Requirements: Enhanced DBS on the Update Service (or willingness to apply) Right to work in the UK Two professional references If you’re ready to take the next step in your education career and join a supportive agency, we’d love to hear from you. Apply now to be considered for immediate opportunities. All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants. We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided. For details of our privacy policy, please visit the Teaching Personnel website

Location: Nuneaton Salary: £30,000.00 per annum, plus 22 days holiday rising, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme Contract: Permanent, full time Hours: 08:00–16:30 and 09:30–18:00 or set shift 13:30–22:00 Relationships mean everything to us, and this one is particularly special. You’ll have an important part to play delivering best in class customer support to our prestige automotive customer. You will play your part to deliver against business goals; through focusing on continuous improvement, quality and attention to detail. Ultimately supporting the team to build a customer service centre of excellence. We don’t just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart ‘From Gate to Great’ training and development program. As a forward thinking and people focused company, this is a fantastic opportunity to deliver outstanding service for internal and external customers alike, driving exceptional KPI performance, whilst adapting to changes in customer requirements and maximising opportunities for improvement. As part of your key responsibilities you’ll: Manage relationships and communications with retailers for all aspects of customer service and delivery Work in a fast-paced environment to address customer issues submitted via telephone, through CRM database, live chat or instant message Ensure key performance metrics are maintained and daily tasks are completed Manage client campaigns e.g. new vehicle launch, gathering stock data, issuing orders and crediting etc Assist with the creation of periodic performance reports, relating to customer service KPIs and escalate where KPIs are not achieved Take a lead in highlighting customer issues and drive improvements to prevent reoccurrence Support a culture of customer satisfaction through timely and thorough handling of queries Maintain detailed SOPs, Projects, Work Instructions and Process flows for all customer service processes Undertake regular training and development, with a clear focus on delivering exceptional customer experience Support the wider cross functional and cross regional teams, building key relationships to support query resolution and continuous improvement Ability to adapt and change in line with business needs Ensure all activities are conducted in accordance with Health and Safety policies and procedures About You We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role! Excellent Customer Services skills supported by good commercial understanding A strong team player - confident and self-motivated Quality focused - problem solving skills with a focus on continuous improvement A commitment to self-development and team development Ability to manage multiple tasks and projects simultaneously and to cope with the demands of a fast-moving and ever-changing set of priorities Ability to manage own time effectively in order to meet targets and timescales Experience with SAP Ability to embrace change and take on new processes Our recruitment and selection process Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day. You may have experience in the following: Customer Service Advisor, Customer Support Specialist, Customer Service Executive, Customer Service Coordinator, Customer Operations Advisor, Client Services Advisor, Customer Relations Advisor, Customer Experience Advisor, Customer Support Administrator, Customer Service Representative, Customer Care Advisor, Customer Service Officer, Customer Support Associate. REF-(Apply online only)

TEST MANAGER - NICHE RMS (Apply online only) p/d OUTSIDE IR35 FULLY REMOTE 12 MONTHSWe're currently looking for an NPPV3 cleared Test Manager to work closely with our clients Programme Manager, Configuration Analyst, Business Analysts, operational SMEs, on a Niche RMS project. Ensuring that testing strategy, test plans, test artefacts, and test execution are delivered to a high standard. Key objectives: Develop a comprehensive Test Strategy for the NicheRMS Programme. Plan, lead and oversee all testing phases including system testing, SIT, integration, regression, non‑functional, concurrent, performance, security/pen‑testing, data validation, disaster recovery testing, and UAT/OAT. Align testing to organisational standards, operational priorities, compliance requirements, and national policing frameworks. Establish end‑to‑end traceability from requirements to test scenarios and acceptance criteria, ensuring full validation. Manage defects, risks, and quality assurance processes throughout test execution, with clear escalation. Provide structured reporting and assurance to the Programme Manager and Programme Director to support go‑live decisions. Create reusable test artefact templates and deliver knowledge transfer to BAU teams. Key Skills: Proven experience managing test strategy and execution for large, complex technical programmes. Proven ability to plan and lead multiple test phases in complex multi‑supplier environments. Proven experience with testing tools such as JIRA, Postman, SoapUI, JMeter, LoadRunner. Proven understanding of Software Delivery Life-Cycle (SDLC), pen‑testing methodologies, security testing, and audit requirements. Proven experience producing high‑quality test plans, scripts, data sets, and test reports. Proven knowledge of ISO testing standards (e.g., ISO/IEC 29119) and best‑practice quality frameworks. Proven experience working within policing, criminal justice, or secure public‑sector environments. Minimum ISTQB Foundation Level; ISTQB Advanced Test Manager desirable