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Our Vision: Changing lives through education. The Role: We are currently seeking Lecturers to teach on our BSc (Hons) Business and Tourism Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. Do you have a background in teaching any of the following? • Tourism Marketing Principles, • Strategic Management, • Entrepreneurship in Tourism, • An honours degree and Master’s level in a relevant subject area and will usually hold a PhD or be able to demonstrate equivalent high level professional experience in the related discipline., • A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent), • Previous lecturing experience for similar courses, • Experience supervising student work and providing support and feedback, • Experience teaching in the wider subject area, • Experience with distance learning and supporting learners both online and face to face., • Professional conduct in all interactions with staff and students, • Extensive knowledge of relevant subject matter, • A firm commitment to personal and professional development, • Attention to detail and accurate reporting, • Ability to maintain thorough and organised student records, • Ability to work under pressure, plan and prioritise own workload to meet tight deadlines, • Highly motivated and able to work with minimum supervision, • Excellent communication, interpersonal and team-working skills, • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic – as part of our partnerships with Oxford Brooks University (OBU), Bath Spa University (BSU), University of Suffolk (UoS) and/or Canterbury Christ Church University (CCCU) Location: Leeds (On-Site) Salary: £51,000 per annum Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education The role: We are seeking Study Skills Lecturers to join our growing team and create a positive impact on the lives of our students by cultivating the skills that shape their academic success. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you’ll be doing: Craft and shape learning - Deliver tailored courses, digital resources, workshops and individual tutorial sessions to help students develop and sharpen their academic skills. The areas you will be focusing on are: English language and numeracy, academic writing and referencing, organisational and digital skills, research, critical/analytical thinking, presentation skills, and more. Track progress with purpose - Provide meaningful feedback on individual and class progress, considering each student's needs, explaining where work fails to meet assessment criteria, suggesting ways to improve and facilitate students’ learning by means of engagement with online resources, research and activities. Elevate student experience - Document and evaluate teaching and identifying areas for potential improvement to enhance the quality of teaching, learning and overall student experience. About You: You are someone who believes deeply in education’s power to transform lives. You are looking to inspire and guide students to success, while taking your own experience to the next level in a rapidly evolving environment. You will bring: • A Master's degree in relevant subject area (PhD desirable), • Previous UK HE lecturing experience in the wider subject area and experience of providing individual and group support in response to identified learning needs, • A successful track record of teaching adult learners from diverse backgrounds on HE programmes, • Willingness to lead a specific area of literacy development, such as reading, writing, critical thinking, numeracy, digital skills, research skills (quantitative or qualitative), project and dissertation support or peer-assisted learning, • Expertise in digital educational resources development, course design and curriculum development, • DELTA/CELTA qualification Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days) Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more Discounts, Perks and Employee Assistance: Perks@Work discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme “The highlights of working with my team include the incredible sense of support, empowerment, and camaraderie we share. We uplift and encourage one another, always striving to reach our common goal of ensuring student success. With students at the forefront of everything we do, our collective efforts make a tangible difference in their academic journeys, which creates a truly inspiring work environment.” – Teza Soe, Curriculum Quality Advisor at GBS GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic - as part of our partnership with Bath Spa University (BSU) Location: Leeds (On-Site) Salary: £51,000 Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education The role: We are currently seeking Lecturers in Construction Management to join our growing team and create a positive impact on the lives of our students by cultivating the specialist skills and knowledge that will shape their long-term success in the construction management industry. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: Craft and shape learning - Design, plan and deliver teaching sessions, digital resources and tailored support to help students meet the needs of today's construction industry, including the legal, environmental and technological context in which it operates. Guide students through the key theories, concepts and evidence-based approaches used in different areas of construction management such as measurement, building appraisal and performance, construction projects and more. Track progress with purpose - Provide meaningful feedback on individual and class progress, considering each student's needs, explaining where work fails to meet assessment criteria, suggesting ways to improve and facilitate students’ learning by means of engagement with online resources, research and activities. Elevate student experience - Document and evaluate teaching and identifying areas for potential improvement to enhance the quality of teaching, learning and overall student experience. About you: You are someone who believes deeply in education’s power to transform lives. You are looking to inspire and guide students to success, while taking your own experience to the next level in a rapidly evolving environment. You will bring: • A Master's degree in a relevant subject area (PhD desirable), • Previous UK HE lecturing experience and in the wider subject area and extensive knowledge of the subject matter, • Demonstrable experience of supervising student work and providing support and feedback, • A successful track record of teaching adult learners from diverse backgrounds on similar HE programmes, • A high level of reporting skills and ability to maintain thorough student records Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days) Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more Discounts, Perks and Employee Assistance: Perks@Work discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme “The highlights of working with my team include the incredible sense of support, empowerment, and camaraderie we share. We uplift and encourage one another, always striving to reach our common goal of ensuring student success. With students at the forefront of everything we do, our collective efforts make a tangible difference in their academic journeys, which creates a truly inspiring work environment.” – Teza Soe, Curriculum Quality Advisor at GBS GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic - as part of our partnership with Bath Spa University (BSU) Type of Contract: Full-Time, Permanent (40 hours per week) Changing lives through education We are currently seeking Lecturers in Construction Management to join our growing team and create a positive impact on the lives of our students by cultivating the specialist skills and knowledge that will shape their long-term success in the construction management industry. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Craft and shape learning - Design, plan and deliver teaching sessions, digital resources and tailored support to help students meet the needs of today's construction industry, including the legal, environmental and technological context in which it operates. Guide students through the key theories, concepts and evidence-based approaches used in different areas of construction management such as measurement, building appraisal and performance, construction projects and more. Track progress with purpose - Provide meaningful feedback on individual and class progress, considering each student's needs, explaining where work fails to meet assessment criteria, suggesting ways to improve and facilitate students’ learning by means of engagement with online resources, research and activities. Elevate student experience - Document and evaluate teaching and identifying areas for potential improvement to enhance the quality of teaching, learning and overall student experience. You are someone who believes deeply in education’s power to transform lives. A Master's degree in a relevant subject area (PhD desirable) A successful track record of teaching adult learners from diverse backgrounds on similar HE programmes A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent) Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days) Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more Discounts, Perks and Employee Assistance: Perks@Work discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme “With students at the forefront of everything we do, our collective efforts make a tangible difference in their academic journeys, which creates a truly inspiring work environment.” – Teza Soe, Curriculum Quality Advisor at GBS GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities.

Customer Experience Agent Location: Wakefield Hours: 37 hours per week Monday - Thursday: 8:30am - 4:30pm Friday: 8:30am - 4:00pm Pay Rate: £14.00 per hour Temporary ongoing Start date: 12 May Customer Experience Agent About the Role We are currently recruiting for a Customer Experience Agent to join a busy and supportive team based in Wakefield. This role would suit someone who is highly organised, detail-oriented, and confident working in a fast-paced customer-focused environment. The successful candidate will play a key role in supporting the customer journey by ensuring orders, queries, and communications are handled accurately and efficiently while delivering a high standard of customer service. Customer Experience Agent Key Responsibilities Handle incoming calls, emails, web chats, and customer queries in a professional and efficient manner Process and expedite customer orders while liaising with transport teams to provide accurate delivery updates Communicate with internal departments regarding urgent customer requests Take ownership of customer queries and ensure customers are regularly updated until resolution Accurately capture and maintain customer information using CRM systems Provide support to customers using online systems and websites Respond to electronic communications within agreed service level agreements (SLAs) Ensure customer orders are processed correctly to avoid duplication and delays Log customer queries, complaints, and follow-ups accurately within internal systems Prioritise workload effectively, including inbox management, reporting, and administrative tasks Recommend suitable delivery options to customers in line with company policies and procedures Maintain up-to-date knowledge through ongoing training and development opportunities Build effective working relationships with both internal departments and external customers Customer Experience Agent Key Working Relationships You will work closely with: Customers Customer Experience Team Manager Warehouse and transport teams Drivers IT support teams Procurement Sales and marketing teams Stock control and quality departments Requirements NVQ Level 2 in English and Mathematics, or equivalent experience Previous experience in a customer service or order management environment Strong understanding of customer care principles and service delivery Ability to prioritise workload, multitask, and work under pressure Strong IT skills, including Microsoft Office applications Experience using CRM systems Ability to work independently and meet deadlines Excellent verbal and written communication skills Strong interpersonal and problem-solving skills What We're Looking For A proactive and organised individual Strong attention to detail Ability to remain calm under pressure A team player with a positive and professional attitude Someone who takes ownership and delivers excellent customer service Keywords: Customer Service Advisor, Customer Support Administrator, Order Management Administrator, Customer Experience Coordinator, Sales Support Administrator, Customer Care Advisor, Order Processing Administrator, Customer Operations Administrator. Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn Consultant - Aleksandra Follert IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks