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Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? • Up to £27,976.00 annual salary (monthly pay), • £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months), • HYBRID working options - save on commuting costs with only 2 day’s in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based), • We invest in training and give you all the tools you need to succeed, • Work with experienced, supportive colleagues in a fast paced environment where all ideas matter, • We’re committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Details • Start date: Various dates from May 2026, • Location: Natwest, Newtownards, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00), • Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort.

Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort.

Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort.

Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort.

If you need support in completing the application or if you require a different format of this document,please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Test Automation Engineer Location: Belfast, UK Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role As a Test Automation Engineer, you will be responsible for defining test strategy and building robust automation frameworks that ensure quality, reliability, and performance of enterprise applications. The role acts as a bridge between development and quality engineering, embedding testing into the full software delivery lifecycle. Your responsibilities: • Design and maintain test strategies across API, UI, and regression testing., • Build and enhance automation frameworks using modern testing tools., • Integrate automated tests into CI/CD pipelines to enable continuous testing., • Improve test coverage, reliability, and execution efficiency., • Perform REST API testing and validate backend services., • Analyze test failures and partner with developers for root‑cause analysis., • Manage test data and test environments., • Produce test reports and quality metrics for stakeholders., • Support non‑functional testing activities where required. Your Profile Essential skills/knowledge/experience: • Expertise with Python and pytest., • Hands‑on experience with test automation frameworks., • Experience with Selenium and/or Playwright for UI automation., • Strong knowledge of REST API testing., • Experience integrating tests into CI/CD pipelines., • Understanding of test data management and reporting practices. Good to have: • Experience testing microservices‑based architectures., • Familiarity with containerized environments and CI/CD tooling., • Exposure to performance or security testing concepts. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Your New Company We’re delighted to be collaborating with a leading UK Law firm that are conducting a market search for a Newly Qualified solicitor to join their expanding Litigation team in Belfast. Our client is open to solicitors from claimant / plaintiff, defence or commercial litigation backgrounds. Your New Role In your new role as the Newly Qualified litigation solicitor, you will; • Form part of a high-performance team of Solicitors to assist with progression of matters, including discovery, analysis of quantum evidence, liaising with counsel and third-party experts, trial preparation and legal research and build your own caseload., • Work within an insurance defence litigation specialist area, to pursue completion of files in line with client instruction to the commercial benefit to the firm., • Communicate, build and utilize relationships with colleagues, clients and third parties in a professional and knowledgeable manner; including all methods of communication: in person, over the phone and written, • Proactively identify next steps required on matter, discussing those aspects with the Lead Lawyer and acting as agreed., • Interview witnesses and drafting statements., • Liaise with parties involved in claims including the insured, insurer, witnesses etc., • Draft pleadings and applications., • Instruct counsel and attend conferences, JSMs, mediations both remotely and in person., • Attend court in person or by telephone, attend trials, settlement conferences etc as required., • Deliver agreed performance targets and quality standards., • Maintain case managements systems with up-to-date management information for clients., • Ensure compliance with the LSNI regulations. What You Need To Succeed As the Newly Qualified litigation solicitor, you will; Be a qualified solicitor (Northern Ireland, England & Wales or the Republic of Ireland), ideally at Newly Qualified (NQ) level or above. Have experience in either claimant / plaintiff, defence or commercial litigation during your solicitor traineeship. Have strong attention to detail and analytical abilities. Be able to work independently and collaboratively within a team. What You'll Receive In Return An excellent Newly Qualified solicitor salary is on offer along with a substantive benefits package, along with hybrid working options after probation. Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme* Tech Scheme* Season Ticket Loan* Gym Flex* Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets • after successfully completing probation Applying For Your New Role Does this position sound of interest? Please submit your CV confidentially and we will be in touch shortly to discuss the opportunity in further detail. Or, if you prefer to chat about the role confidentially before submitting a CV, please get in touch via the contact details provided.

If you need support in completing the application or if you require a different format of this document,please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: DevOps Engineer Location: Belfast, UK Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role As a DevOps Engineer, you will be responsible for CI/CD pipelines, environment provisioning, and release automation, enabling secure, scalable, and reliable software delivery across enterprise platforms. The role focuses on automation, observability, security, and reliability engineering. Your responsibilities: • Own and maintain CI/CD pipelines for build, test, and deployment automation., • Provision and manage environments using Infrastructure as Code (IaC)., • Build, operate, and support container platforms using Docker and Kubernetes., • Implement release automation and deployment strategies., • Integrate security scanning and compliance checks into CI/CD pipelines., • Implement monitoring, logging, and observability solutions., • Drive reliability practices including SLO/SLI definitions and incident response., • Monitor platform health, performance, and availability., • Collaborate with development, QA, and security teams to improve delivery practices. Your Profile Essential skills/knowledge/experience: • Expertise with CI/CD tools such as Jenkins or GitHub Actions., • Hands‑on experience with Docker and Kubernetes., • Experience using Infrastructure as Code tools (Terraform, Ansible, or similar)., • Strong Linux systems and scripting knowledge., • Experience with monitoring and logging platforms (Prometheus, ELK, or similar)., • Understanding of DevOps and release automation best practice. Good to have: • Exposure to SRE concepts including SLO/SLI and error budgets., • Experience with cloud security and vulnerability scanning., • Experience supporting high‑availability production environments. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Karat Assessment: The Level 1 cleared candidate as to go through the karat assessment., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Python Engineer Location: Belfast, UK Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role As a Python Engineer, you will be key member for designing, developing, testing, and maintaining backend services and microservices that power enterprise applications. The role emphasizes clean code, automated testing, secure deployments, and operational excellence within a regulated BFSI environment. Your responsibilities: • Develop, test, and maintain backend services and microservices., • Design and implement RESTful APIs following coding standards and best practices., • Participate in design reviews, code reviews, and technical discussions., • Implement automated unit and integration tests to ensure code quality., • Containerize applications using Docker and deploy via CI/CD pipelines., • Instrument services with logging, metrics, and monitoring for observability., • Collaborate with QA, DevOps, and architecture teams., • Troubleshoot and resolve production issues., • Contribute to continuous improvement of development practices and standards. Your Profile Essential skills/knowledge/experience: • Strong programming experience in Python (or a relevant backend technology stack)., • Experience developing and consuming REST APIs., • Knowledge of automated testing frameworks (e.g., pytest)., • Hands‑on experience with Docker and containerized applications., • Proficiency with Git and version control best practices., • Familiarity with CI/CD pipelines and deployment automation. Good to have: • Experience with microservices architecture., • Exposure to cloud platforms and distributed systems., • Familiarity with observability tools for logs and metrics Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Karat Assessment: The Level 1 cleared candidate as to go through the karat assessment., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £27,976.00 annual salary, • Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based), • Cut down on daily expenses - less spent on travel, lunches and workwear, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: Various start dates from June 2026, • Location: Natwest. Belfast City Centre, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £27,976.00 annual salary, • Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based), • Cut down on daily expenses - less spent on travel, lunches and workwear, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: Various start dates from June 2026, • Location: Natwest. Belfast City Centre, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

The Vacancy It's an exciting time to join Fieldfisher in Belfast! Our Belfast office is experiencing significant growth as we expand our presence and strengthen our business across the region. This is a fantastic opportunity to be part of a dynamic team during a period of rapid development and innovation. We're building something special here driven by ambition, collaboration, and a commitment to excellence. If you're looking for a role where you can make an impact and grow with us, now is the perfect time to come on board. The Team: The firm's Knowledge & Information Services (K&IS) team operates a busy and dynamic enquiry/research service supporting all Fieldfisher's offices. Alongside this core service, the team delivers regular current awareness updates and business intelligence reports tailored to the needs of our lawyers and their clients. The team also offers training in legal research and the effective use of online databases to staff across the firm. We are looking for a highly organised and motivated individual with strong customer service skills to join the team. This opening is for a Knowledge & Information Officer who will act as the dedicated point of contact for an assigned practice area whilst also providing research support across the firm as required. Responsibilities: Business Research: Provide bespoke company / competitor / sector intelligence reports Legal Research: responding to users requests by identifying and locating relevant case law / legislation / commentary. Current Awareness: Tailored updates on legal practice areas, sectors, and client activities Training: Carry out induction training for trainees and new joiners to the firm. To include use of online legal research databases, hard copy collections and Knowledge Management online resources. Intranet & Wiki Management: Responsibility for maintaining K&IS and practice related content on the firm's intranet & wiki. Collection Management: Maintaining group libraries including carrying out regular stocktakes and ensuring that resources are kept up to date. Projects: Assist with the on-going development of the firm-wide Knowledge Management systems and participate in projects as and when required. Key Skills & Experience: Significant experience in a similar role (legal sector desirable) Degree in Library and Information Management Ability to work autonomously, under minimal supervision Excellent customer service skills with the ability to deal with individuals at all levels Experience of using research & knowledge management tools (Practical Law; Westlaw; Lexis+ UK; NewsDesk; FAME/Orbis; wikis; enterprise search engines, etc.) Excellent written and verbal communication skills Good IT skills e.g. Word, Excel Who are we looking for? We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us. What do we offer? You can be yourself: It takes everyone to make us who we are. We're a culture of diverse perspectives, with each of us making unique contributions that make us better together. In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule. Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits Fieldfisher . Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby. Nurturing your talent: Take a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely. Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives. Inclusion is not exclusive: If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated. We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need. For accessibility information on our Belfast office, visit: Accessing Fieldfisher Belfast Hub Fieldfisher What to do next: Click 'Apply Now', complete an online application and upload a CV. Successful applications will be invited to a 20-30-minute introductory call with a recruiter. Every role recruits differently. But we'll always let you know what to expect from the process, so you get no surprises. For hybrid opportunities, you'll be invited to visit our offices for a face-to-face meeting. We try to make sure the process takes around 2-3 weeks only, but we can't always promise that. We will work around everyone's availability. You can contact us at Anita.Mago . We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Senior Technical Consultant Belfast - hybrid The Senior Technical Consultant is responsible for implementing solutions using Intapps Collaboration software and developing and delivering technical training to customers. The role is a mix of client-facing consultative work and behind the scenes solution design, configuration, data analysis, and data manipulation. It involves a diverse set of responsibilities in an agile and deadline-driven environment. The individual in this role will leverage his/her analytical skills and relevant technical knowledge to engage with customers and Intappers to deliver an excellent and consistent level of client service. The role is based in Belfast and may involve limited travel. The Implementation Consultant should demonstrate passion in and a desire to become skilled in four broad areas: Technology The Senior Technical Consultant will be working with Intapps Collaboration platform software within the customers M365 environment. Super-user or administrator level experience with MS SharePoint and MS Teams is a must as is a strong interest in using technology to create value for our clients. Client facing skills A significant number of day-to-day responsibilities involve communicating with clients in writing and in face-to-face online meetings. Strong written and verbal communication skills are required for success. Professional Services and Legal Software delivery experience in one of public sector, legal / professional/financial services. System Integration Integration with our customers line of business systems and understanding the relationship between data and business requirements is an important element of delivery What you will do: Working as part of a small team to implement and configure Intapps Collaboration platform software in the customers M365 environment. Projects typically include integrations with the customers line of business applications using existing integration tools Conducting meetings to gather/refine and then document business requirements Configuring software and confirming expected functionality Demonstrating configured software to solicit customers feedback/refinement Working with the customers IT team to coordinate M365 tasks (e.g., AD group creation, data integration activities, etc.) Working with the customers project team to facilitate UAT and training activities Working with the Intapp project manager to communicate and manage issues and ensure that the project is delivered on time and within the budget What you will need: Ten years experience working in a technical capacity with five years experience in a software consultant or technical analyst role Strong time management, prioritization, and communication skills, particularly the ability to effectively prioritize and execute tasks for multiple, concurrent client projects Experience administering SharePoint and implementing SharePoint based solutions, in a client facing capacity or working for a third party/consultancy Experience implementing Microsoft 365 Teams and Outlook Working knowledge of Azure and M365 admin center Some automation coding experience in Microsoft technologies such as PowerShell or Power Automate. Ability to work effectively as part of a team with shared objectives and on own initiative Advanced administration skills, in particular using MS Word, Excel, and PowerPoint Experience deploying client-side software desired Experience in Power BI and Power Automate desired What you will gain at Intapp: At Intapp, youll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. Youll be part of a growing public company, with a modern work environment thats connected yet flexible and where your professional growth and well-being are top priorities. Well collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork. Here, you will have the opportunity to: Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career. Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day. Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of. #li-nl Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.

Company description Company Description About us We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. An innovation and transformation consultancy, we are over 4000 specialists in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics. PA. Bringing Ingenuity to Life. Job description Flexible working - We are currently operating a discretionary hybrid working model which is designed to help you plan your work and your life. We want our people to come into the office at least two days a week. We are seeking a highly skilled Senior AI Strategist to join our team and to lead and shape the AI vision for our clients across private and public sectors. Who you'll work with You will join PA Consulting' AI practice in our London office. This group brings together the best of PA's capabilities to help our clients use AI to transform their businesses. As part of this global team, you'll be working on everything from advising clients on how to get started with AI journey to standing up industry first AI solutions. Your role is at the intersection of business strategy and technology, focusing on identifying high-impact AI use cases, evaluating return on investment, and designing end-to-end AI roadmaps that align with our clients' objectives. As a key member of our team, you will play a central role in delivering large-scale transformation programmes, guiding clients through the AI implementation lifecycle, and ensuring AI solutions meet both strategic and operational goals. You'll typically work on projects across all industries and functions and will be fully integrated with the rest of our global firm. You'll also work with colleagues from across PA Consulting to help our clients deliver breakthrough solutions, experiences and businesses. Your impact within our firm You will work with C-suite and senior executives problem-solve on their key issues and provide actionable recommendations leveraging your AI & technology know-how and business sense. You'll lead teams of typically 3 to 10 consultants, coordinating the day to day management of our client project teams while keeping the high-level goals of the project in mind. This includes gathering and analysing information, formulating and testing hypotheses, and developing and communicating recommendations for client presentations. You'll also have the opportunity to present results to client management and advise on their implementation in collaboration with client team members. Beyond the problem-solving tasks of a typical client project, you'll lead a team of general consultants and experts of all tenures, including AI / GenAI experts, software developers, designers, data engineers, agile coaches and others in their work, guiding and developing individual team members. Additionally, you'll be involved in business development activities, working closely with the AI leadership team to build and nurture new client relationships and win some exciting work at the forefront of this technology. You will receive training as well as frequent coaching and mentoring from colleagues on your teams. This support includes a partner assigned to you to help guide your career as well as formal training. Key Responsibilities: Strategy Development: Collaborate with client stakeholders to assess business challenges, identify strategic AI use cases, and define AI roadmaps tailored to meet business objectives Use Case Identification: Analyse business processes to discover impactful AI applications, develop ROI estimates, and prioritise AI projects based on feasibility and strategic value AI Roadmap Creation: Design and document comprehensive AI implementation roadmaps, outlining key milestones, resources, and timelines to guide clients' AI journey from concept to execution Performance Measurement: Develop frameworks to track the performance of AI initiatives, ensuring measurable outcomes aligned with expected ROI and business value Transformation Oversight: Lead large transformation programmes by integrating AI solutions into business processes, ensuring alignment with client business goals, and managing cross-functional teams Stakeholder Communication: Serve as a trusted advisor to client leadership, presenting strategic recommendations, addressing risks, and providing guidance on AI best practices Industry Trends & Insights: Stay informed of emerging AI trends and technologies, evaluating their applicability to client industries and proactively identifying new opportunities for AI adoption Due Diligence: Lead commercial and technical due diligence of AI Target companies Qualifications Master's degree preferably in engineering, science or another technical or related field; advanced degree or MBA is advantageous 8+ years of post-university technology- and strategy-related experience, in a professional services, blue-chip, industry or start up environment with a proven record of high performance 2 years of managerial experience in top-tier strategy consulting or senior managerial experience in IT consulting Combination of strong strategic and analytical abilities with a passion for technology Willingness to travel We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Additional information Life At PA encompasses our peoples' 's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. #LI-SG1 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. Do you have an enquiring mind and a passion for solving complex problems? Love making decisions based on evidence and analysis? If so, this could be the role for you. These are some of the most exciting opportunities in Government and Law Enforcement. We're looking for dynamic, enthusiastic individuals who thrive in fast-paced environments, adapt to changing priorities, and bring energy and curiosity to everything they do. If you're ready to dive into varied, meaningful work where every decision counts, we'd love to hear from you. Job description You will be trained to gather and develop intelligence from a variety of sources. The role requires attention to detail, tenacity, resilience and flexibility. You will need to exercise sound judgment and discretion, applying legislation, policy and procedure. The products you develop will be used to attack organised crime groups through onward referrals for criminal prosecution or tax intervention against criminals and seizure of unlawful goods and the proceeds of crime. You will be required to travel within the UK and occasionally overseas and deploy on operations including surveillance of subjects. Key Responsibilities: You'll be joining our wide team of colleagues, your key responsibilities will include: • Gather, analyse, develop and disseminate intelligence to support investigations while using sound judgement to assess evidence and identify risks., • Undertake wide-ranging desk-based duties, including interrogating HMRC and external systems, conducting third-party enquiries, recording and reporting outcomes., • Develop quality cases for intervention and criminal prosecution across all HMRC regimes, such as complex cyber-attacks, money laundering, tax fraud and smuggling of tobacco and alcohol in addition to new and emerging threats., • Collaborate with counter-fraud professionals and law enforcement partners within HMRC and external law enforcement agencies across the UK and overseas, sharing expertise and working as part of a wider team to protect the UK., • Prepare and present evidence within the criminal justice system, including drafting witness statements, attending court and giving evidence as required., • Working to a standard that can withstand inspection by Team Leaders, the Courts and external authorities., • Complying with legislation by undertaking the role of Disclosure Officer in relation to material, created or obtained during an investigation., • Short notice changes, • Some evening/weekend/bank holiday work, • Working an additional 275 hours per annum (not required during training), • Being on-call - 1 week in 4, pre-rostered (not required during training), • Making Effective Decisions, • Communicating and Influencing, • Making Effective Decisions, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • Civil Service Numerical Reasoning Test, • I hold a full current UK driving licence and I am prepared to drive as part of this role, or, • I hold a full current UK driving licence but I have grounds to request this requirement is removed as a reasonable adjustment (due to a disability or underlying health condition as covered by the Equality Act), or, • Making Effective Decisions, • Communicating and Influencing, • set at the same job level, and, • sift/shortlisting: We aim to release results within 2 weeks of the advert close date., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-14 week online training with just 2 hours per day of study time. You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure HR roles within 3 months. Starting salaries: £28,000 – £35,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in HR? Limited spaces available. Apply now for the next available cohort.

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud. FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery support teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring nobody is beyond our reach. The Economic Crime (EC) deputy directorate forms an integral part of the HMRC Serious Fraud Strategy. Working closely across the department and the wider Law Enforcement community, using specialist expertise and modern technology we put illicit finance at the centre of operations. Economic Crime collaborate across various businesses and government departments to reduce the impact of serious fraud on the UK's tax system, recover the proceeds of fiscal crime and protect the UK against the risk of money laundering and terrorist financing. The Capability, Assurance and People team sits at the heart of FIS EC within the Corporate Centre. The Corporate Centre is part of a wider programme of work being undertaken across EC which aims to ensure EC is working in the most effective way to enable it to meet its vision of being a global leader in the fight against Economic Crime. The Corporate Centre brings together a variety of corporate functions, previously being undertaken across the business, into one centralised team, removing duplication, building resilience, and reducing the burden on operational teams. Job description POCA Regulators and Trainers oversee the training, registration and monitoring of HMRC financial investigators across the UK. Working in partnership with the Counter Fraud Academy (CFA) and Proceeds of Crime Centre (POCC) at the National Crime Agency (NCA) they ensure that the training, assessment and monitoring of financial investigators within HMRC is in line with agreed national standards for law enforcement agencies. This is a national team, and the role can be carried out from any EC location. This post is for a Proceeds of Crime Regulator & Trainer who will also support HMRC's Counter Fraud Academy (CFA) Economic Crime portfolio holder with the ongoing development and delivery of financial investigation training to support the FI training pathway and other lines of business within CCG. Key duties of this post: • Registration, Monitoring and Training of HMRC financial investigators across the UK., • Monitoring includes preparing individual responses, action plans and formal suspension rationale, as well as travelling to meet individuals and their supervisors/managers and conducting workplace assessments., • Reviewing evidence submitted during training and assessing the evidence, continual reviewing of CPD evidence submitted ensuring individuals' compliance with the legislative obligations., • Supporting the designing, developing and delivering of training events, in financial investigation and asset recovery in partnership with HMRC Counter Fraud Academy and Proceeds of Crime Centre (POCC). Training to be delivered in either a face to face or digital classroom environment., • To create and deliver bespoke Illicit Financial training both within FIS and in other directorates as and when required., • Working in partnership with the Proceeds of Crime Centre (POCC) regulators at the National Crime Agency (NCA) to ensure that assessment and monitoring of financial investigators within HMRC is in line with agreed national standards for law enforcement authorities., • Maintaining own current competence, knowledge and understanding in financial investigation legislation, case law, training, procedures, guidelines, best practice and criminal typologies; and the appropriate delivery of training products, tutoring, assessing, accreditation and monitoring., • Supporting HMRC's Counter Fraud Academy in the design and preparation of training material., • Delivery of financial investigator training and other financial related training as required., • Setting or checking and advising on Action Plans, PDP's and CPD's., • Liaising and interacting with POCC on behalf of HMRC., • Disseminating best practice, policy and case law changes advised to HMRC FI's., • Networking with financial staff/managers located in Fraud Investigation Service (FIS) and Risk and Intelligence Service (RIS)., • High levels of interpersonal skills, demonstrating the ability to explain issues in a concise and straightforward way to a wide range of audiences., • Planning and organisational skills., • Strong decision-making ability and the application of effective problem solving., • The ability to work with the minimum of supervision and be highly motivated., • Effective report writing skills., • The ability to work collaboratively with a wide range of stakeholders, and other Law Enforcement Agencies with the skills to build positive working relationships and establish strong networks., • Successful candidates will be expected to take part in and successfully complete appropriate assessor training. • Communicating and Influencing, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history and previous experiences of up to your last 3 roles with no more than 100 words per role., • A 750-word Personal Statement. Your personal statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC is one of the UK's largest and most complex organisations, delivering change at national scale. Effective Programme and Project Management Offices (PMOs) are critical to ensuring that our change portfolio is governed, controlled, and delivered with confidence. Job description As a PMO Manager, you will lead PMO services for the Counter Criminal Capabilities Programme, ensuring that governance, reporting, and controls are applied consistently and proportionately in line with HMRC Project Delivery standards. Acting as the single source of truth for delivery information, you will provide senior leaders with clear insight, assurance, and constructive challenge to support informed decision making. The Counter Criminal Capabilities (CCC) Programme will modernise HMRC's investigative capabilities through a variety of projects, intended to mitigate escalating threats from organised crime exploiting advanced technologies such as encryption, and enhancing our response to cyber-crime. Examples of the projects in scope of the programme include: • Maintaining Access to Criminal Intelligence (including oversight of secure estates reconfiguration, open-source research tooling, eDiscovery, covert capabilities, IoT exploitation)., • Lead the PMO function, setting direction and priorities to support effective delivery., • Embed and maintain PMO standards aligned to HMRC Project Delivery standards and the Project Delivery Capability Framework., • Ensure effective governance, reporting, and control across projects and programmes, including coordinating the monthly Counter Criminal Capabilities programme board and running the programme change control process., • Provide high quality insight into delivery confidence, risks, issues, dependencies, and performance trends., • Lead and develop PMO colleagues, supporting capability building and continuous improvement., • Support internal and external assurance activity, ensuring actions are tracked and addressed., • Significant experience working in a PMO, programme, or portfolio management role., • Proven experience leading governance, reporting, and control in a complex delivery environment., • Experience managing or leading PMO teams or specialist resources., • Strong understanding of project and programme governance and assurance., • Ability to analyse complex information and present clear, concise insight to senior stakeholders., • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle, • Leadership, • Communicating and Influencing, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history and previous experiences., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. Discover a career in your hands at HMRC. Whether you're seeking purpose, professional growth, or a workplace where you can truly belong, HMRC offers the opportunity to deliver change at national scale. HMRC is one of the UK's largest Government Departments and one of the country's biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect over £500 billion each year from more than 50 million customers, helping to fund vital public services. At HMRC, we are committed to creating a great place to work for everyone - an inclusive and respectful environment that reflects the diversity of the society we serve. The Counter Criminal Capabilities (CCC) Programme will modernise HMRC's investigative capabilities through a variety of projects, intended to mitigate escalating threats from organised crime exploiting advanced technologies such as encryption, and enhancing our response to cyber-crime. Examples of the projects in scope of the programme include: • Maintaining Access to Criminal Intelligence (including oversight of secure estates reconfiguration, open-source research tooling, eDiscovery, covert capabilities, IoT exploitation), • Supporting the delivery of transformation projects or defined workstreams, • Assisting with the establishment and maintenance of project governance, controls, and reporting, • Maintaining project documentation, plans, RAID logs, and delivery schedules, • Supporting budget tracking, resource coordination, and dependency management, • Producing accurate and timely performance information to support decision making, • Engaging with stakeholders across teams to gather updates, track actions, and support delivery activity, • Experience supporting projects or workstreams within a transformation, change, or delivery environment, • Understanding of basic project delivery principles, governance, and lifecycle controls, • Experience managing or maintaining delivery information such as plans, risks, issues, actions, and reporting, • Ability to work collaboratively with a range of stakeholders and communicate clearly and professionally, • Strong organisational skills, with the ability to manage competing priorities and meet deadlines, • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle, • Leadership, • Communicating and Influencing, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history., • Leadership, • Communicating and Influencing, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort.

The Vacancy Overview We are recruiting a Client Onboarding Officer for our Belfast team. This is a critical operational role within the firm's Risk function. You will be responsible for the end-to-end inception process, acting as a primary gatekeeper for the firm. We are looking for a candidate who is already competent in both Conflicts of Interest and AML/CDD. The ideal candidate will demonstrate the ability to analyse complex corporate structures, identify regulatory risks, and apply judgment to maintain an excellent onboarding function. Key Responsibilities Conflicts Clearance Analyse complex conflict check results generated by the firm's systems (Intapp), differentiating between administrative "false positives" and genuine legal or commercial conflicts. Investigate corporate relationships to determine if a conflict exists, utilizing internal databases and external corporate intelligence tools. Identify potential conflicts and escalate where necessary, liaising directly with stakeholders to resolve issues efficiently. Maintain clear and auditable records of all conflict clearance activity. Client Due Diligence (CDD) Experience of detailed Due Diligence on high-risk clients, including unravelling complex ownership structures (Trusts, SPVs, Funds) to identify Ultimate Beneficial Owners (UBOs). Advise on CDD requirements across multiple jurisdictions, tailoring guidance to local regulatory expectations. Perform risk assessments at client inception and during updates, identifying high-risk clients through screening and analysis. Investigate and assess adverse media, politically exposed persons (PEPs), and source of wealth/funds, preparing clear and concise reports for senior review. Collate all research and approvals in a structured and comprehensible manner for internal use. Ad Hoc Support Respond to onboarding, billing, and file-opening queries from fee-earners, PAs, and business services teams. Assist the Money Laundering Reporting Officer (MLRO) with research for suspicious activity reports. Key Skills & Experience Experience in both conflicts checking and anti-money laundering (AML) processes. Familiarity with a multi-jurisdictional legal environment Strong research and analytical skills, with the ability to interpret and communicate findings clearly. Manage a high-volume workload independently, prioritizing urgent matter openings without compromising on regulatory accuracy. Confident communicator, comfortable engaging with stakeholders at all levels. Self-motivated and collaborative, with a willingness to take on both complex and routine tasks as needed. Experience using Intapp and screening platforms. Who are we looking for? We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us. What do we offer? You can be yourself: It takes everyone to make us who we are. We're a culture of diverse perspectives, with each of us making unique contributions that make us better together. In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule. Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits Fieldfisher . Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby. Nurturing your talent: Take a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely. Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives. Inclusion is not exclusive: If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated. We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need. For accessibility information on our Belfast office, visit: Accessing Fieldfisher Belfast Hub Fieldfisher What to do next: Click 'Apply Now', complete an online application and upload a CV. Successful applications will be invited to a 20-30-minute introductory call with a recruiter. Every role recruits differently. But we'll always let you know what to expect from the process, so you get no surprises. For hybrid opportunities, you'll be invited to visit our offices for a face-to-face meeting. We try to make sure the process takes around 2-3 weeks only, but we can't always promise that. We will work around everyone's availability. You can contact us at Callum-Caolan.Burn We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: £30,000 – £40,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort.

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure business analyst roles within 3 months. Starting salaries: £30,000 – £40,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Business Analysis? Limited spaces available. Apply now for the next available cohort.

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-14 week online training with just 2 hours per day of study time. You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure HR roles within 3 months. Starting salaries: £28,000 – £35,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in HR? Limited spaces available. Apply now for the next available cohort.