Operations manager jobs in WeybridgeCrear alertas

Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn’t just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home. What will you spend your time doing? • Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive., • Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them., • Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected., • Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid., • Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back. What we'd love from you: • You lead by example. You’ve helped manage teams before and know how to bring out the best in others., • You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued., • You keep things running. You help ensure smooth operations — efficient, clean, compliant — even when things get hectic. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £32,000 - £35,000, • Quarterly BONUS that rewards the hustle, • Extra holiday – more time to recharge, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback, • Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket

EMEA AP/AR Manager Sunbury, Middlesex (Hybrid/Remote options available) | Salary Competitve + Benefits • 6% pension contribution, • Medical top-up scheme, • Life assurance, • Income protection, • Flexible/hybrid working opportunities The Role We’re seeking an experienced EMEA AP/AR Manager to lead end-to-end Accounts Payable and Accounts Receivable operations across the region. You will ensure accurate financial processing, strong cash management, regional compliance, and drive process improvements while leading a high-performing team. Hybrid and remote working options are available, giving flexibility for the right candidate. Key Responsibilities • Lead AP activities: invoice processing, vendor management, payments, and month-end close, • Manage AR operations: billing, collections, credit checks, and cash application, • Maintain accurate AP/AR aging and drive timely collections and payments, • Lead, coach, and develop a regional AP/AR team, • Streamline and automate processes in collaboration with IT and global finance teams, • Ensure compliance with EMEA regulations (VAT, withholding tax, invoicing), • 3+ years’ AP/AR experience, including 2+ years in a leadership role, • Proven experience managing multi-country EMEA finance operations, • Strong knowledge of EMEA accounting standards and tax regulations, • ERP system experience and strong Excel skills, • Fluent in English; degree in Accounting, Finance, or related field preferred, • 6% pension contribution, • Medical top-up scheme, • Life assurance, • Income protection Blue Juice Recruitment Ltd acts as an employment agency for the supply of permanent, temporary, contract, and interim personnel and is an equal opportunities employer. We thank you for your interest in this role. Due to the high volume of applications we receive, if you do not hear from us within 7 days, please assume that your application has not been successful on this occasion. By submitting your CV, you consent to Blue Juice Recruitment Ltd processing and sharing your personal data with our clients and prospective clients for the purposes of recruitment and selection in relation to this role. We will also retain your details on our secure database for up to two years in order to contact you about future opportunities that may be suitable for your experience. You may request access to, correction of, or deletion of your personal data at any time. For further information, please contact us directly.

Freight Operations Account Manager Feltham £30,000 - £35,000 Base Our client is a market leader in UK & EU gateway logistics solutions, located in Feltham. They have a rich history, trading since 1999. They offer specialist bespoke solutions for the international freight forwarding industry, e-commerce business, global courier & postal systems. This role sits within an Operational department working as part of a varied and diverse operation logistics team. Responsibilities and Duties Working as a key part of the team, you will be responsible for a wide range of activities. Activities may include: Client Account Management • Act as the main contact for assigned accounts, building strong, long-term relationships., • Ensure timely delivery of solutions and communicate progress to stakeholders., • Prepare accurate invoices, maintain billing records, and support month-end reporting., • Coordinate with freight forwarders and third parties for quotes and timely shipments., • Partner with marketing to maintain brand visibility and monitor market trends., • Provide cover for colleagues during busy periods. Qualifications and Skills Essential • A highly motivated professional with a passion for delivering results., • Minimum 3+ years’ experience in freight forwarding or international logistics., • Proven track record in account management or a similar client-facing role., • Solid understanding of international trade regulations and customs clearance processes (UK and global)., • Demonstrated ability to deliver client-focused solutions and anticipate customer needs., • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels., • Strong organisational skills and the ability to manage multiple projects simultaneously with attention to detail., • Flexibility to travel to designated markets as required. Desirable • Previous involvement in export projects and familiarity with export operations., • Leadership experience managing projects or small teams., • Excellent communication, negotiation, and problem-solving skills., • Proficiency in MS Office and relevant software tools., • Strong listening, negotiation, and presentation abilities., • Additional language skills (e.g., Spanish, Portuguese, Mandarin) are a plus for supporting Asia and Latin American markets.

Role Overview We are seeking an experienced AI Product Manager with deep knowledge of the legal domain to lead the development of AI-powered products that transform how legal professionals work. You will own the vision, strategy, and execution for AI features and systems that support tasks such as legal research, document automation, contract analysis, compliance workflows, and matter management. This role blends product leadership, applied AI expertise, and legal domain fluency. Key Responsibilities Product Strategy & Vision • Define the long-term product strategy for AI capabilities across our legal tech portfolio., • Identify high-impact opportunities where AI can deliver measurable value by improving accuracy, speed, compliance, or cost efficiency in legal workflows., • Partner with engineering, data science, and UX teams to translate legal problems into AI-driven solutions., • Define product requirements, user stories, acceptance criteria, and success metrics for AI features., • Oversee the life cycle of AI models (classification, extraction, summarization, RAG, LLM fine-tuning, etc.), including data sources, training needs, evaluation standards, and human-in-the-loop workflows., • Understand legal workflows such as contract life cycle management, e-discovery, compliance reviews, due diligence, case law research, litigation support, and document drafting., • Translate legal concepts into structured product insights, including risks, edge cases, constraints, and user expectations., • Ensure adherence to privacy, confidentiality, and attorney-client privilege requirements., • Implement processes for responsible AI usage, including model explainability, auditability, and risk mitigation., • Define and monitor KPIs such as model accuracy, cost efficiency, user adoption, and workflow completion rates., • Drive experimentation frameworks, including A/B testing, evaluation pipelines, and quality assurance., • 4-8+ years of experience in product management (or equivalent role), including at least 2+ years working with AI/ML or data-driven products., • Demonstrated experience in legal tech or direct exposure to the legal field (law degree, paralegal experience, legal operations, or legal tech product background)., • Strong understanding of LLMs, NLP, information retrieval, and knowledge systems., • Ability to translate complex legal workflows and AI capabilities into intuitive, outcome-focused products., • Excellent communication skills, with the ability to collaborate effectively with lawyers, technical teams, and business stakeholders., • J.D., LLM, or formal legal training (highly valued but not required)., • Experience with contract analysis tools, e-discovery platforms, CLM systems, or legal research technologies., • Familiarity with prompt engineering, model evaluation frameworks, retrieval-augmented generation (RAG), and fine-tuning techniques., • Experience with responsible AI frameworks or compliance-sensitive software., • Launches AI features that materially improve legal team productivity and accuracy., • Drives measurable adoption and customer satisfaction among legal professionals., • Ensures AI systems behave reliably in high-stakes legal contexts., • Maintains a clear, well-communicated product roadmap aligned with business outcomes., • Develops trusted partnerships with engineering teams and legal SMEs.

Life’s Good at LG At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if: You are a smart cookie. You like to dig into the data and find creative solutions. You are motivated and driven. You thrive on a challenge and want to be No. 1. You are a people person. You like helping people out and you want to understand where they’re coming from. You’re honest and you will speak up (politely of course), but you do it because you care and because it’s the right thing to do. Overview This is a fantastic opportunity to join our Home Entertainment (HE) Sales Independent Team as a Key Account Manager. You will be responsible for selling our fantastic TV and Audio products into Distribution whilst working to identify opportunities for LG to develop revenue streams Direct to Consumer, into Corporate Businesses and established LG Partnerships. As a Key Account Manager, you will formulate and agree product and promotional business plans, providing accurate forecasting of sales and negotiate range pricing and promotion opportunities into both established and new customers and channels. In addition, you will develop effective relationships with all relevant functions both with your customer and with internal teams. Role & Responsibilities • Formulate and agree Joint Business Plans aligned to internal targets and KPIs – this will then need to be agreed with the Distributors and Commercial Partners and monitored/reported on a regular basis., • Plan account activities including effective trade marketing, services, promotional plans and sales incentives, • Develop effective customer contacts with all relevant functions - commercial, buying, supply chain and operations., • Negotiate range pricing and promotional opportunities within the account – record and implement according to company guidelines, • Monitor the customer through accurate forecasting, sales in and sales out information, budgetary control and general cost management – these need to be recorded and kept up to date, • Working with Demand Planning and Sales Admin to ensure the timely and smooth running of all customer deliveries, • Ensure sales forecasts and sales targets are achieved., • Fully understand all relevant LGEUK and LG Corporate business and product strategies including all LG’s product range ensuring a high level of product knowledge in terms of features and benefits, • Maintain high levels of awareness of market and competitor activity, customer trends and provide stakeholders with this feedback., • Maintain accurate and up to date records and report all aspects of business to Channel Head/Sales Director and other relevant Departments. Skills, Education & Experience • Educated to Degree level desirable, • Proven track record of Distribution and Business Development, • Proven commercial acumen and ability to achieve commercial objectives, • Experience of working within a performance management environment – KPIs and Service Level Agreements, • Able to be flexible and develop quality, customer-focussed targets and service, • Highly focussed and capable of sustaining a fast paced in a dynamic environment, • A self-starter, able to work with little or no supervision and direction, • Completer finisher - able to be resilient to drive issues through to a successful customer focused solution, • Good judgement - able to make practical and realistic decisions within scope of responsibility, • Be equally comfortable generating operational ideas and solutions and delivering and implementing action plans Working Hours 37.5 hours per week; however, flexibility required in order to fulfil role and responsibilities Salary Range Competitive Benefits • Pension, • Private Healthcare for Employee & Family, • 25 Days’ Annual Leave (+ Public Holidays), • Staff Discount, • Subsidised Cafeteria Equal Ops Statement LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age. Right to Work Please note: to be considered for this role, applicants must already possess the right to work legally in the United Kingdom.

Life’s Good at LG At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if: You are a smart cookie. You like to dig into the data and find creative solutions. You are motivated and driven. You thrive on a challenge and want to be No. 1. You are a people person. You like helping people out and you want to understand where they’re coming from. You’re honest and you will speak up (politely of course), but you do it because you care and because it’s the right thing to do. Overview This is a fantastic opportunity to join our Home Solutions team as a National Account Manager. Our Home Solutions Team is responsible for selling and distributing our Washing Machine, Refrigeration, and Dishwasher product portfolio. For over 30 years, LG’s Home Appliances division has built strategic partnerships with major UK retailers to ensure our Home Solutions proposition is one of the best in class within the consumer electronic market. As a National Account Manager you will assume responsibility for planning account activities including effective product displays, services, promotional plans, store merchandising, staff training programmes and sales incentives. In addition, you will ensure sales forecasts and sales targets are achieved, play an active and positive role in the Sales team within all meetings and submit all written reports, as specified, by the advised deadlines Role & Responsibilities • Formulate and agree product and promotional business plans for all customers’ aligned to internal targets and KPIs – this will then need to be agreed with the customer and monitored/reported on a regular basis, • Plan account activities including effective product displays, services, promotional plans, store merchandising, staff training programmes and sales incentives, • Develop effective customer contacts with all relevant functions - commercial, buying, supply chain, store support and operations, • Negotiate range pricing and promotional opportunities within the account – record and implement according to company guidelines, • Monitor the customer through accurate forecasting, sales in and sales out information, budgetary control and general cost management – these need to recorded and kept up to date, • Working with Demand Planning and Sales Admin to ensure the timely and smooth running of all customer deliveries, • Ensure sales forecasts and sales targets are achieved, • Maintain accurate and up to date records and report all aspects of business to General Manager/Sales Director and other relevant Departments, • Work within LG and legal set guidelines in all areas of business including: pricing, trading terms, budgets, promotions, expenses, planning and all other administrative processes., • Develop good working relationships with all LG internal depts. including Marketing, Product Management, Sales Administration, Customer service, Logistics, Credit Control and Finance, • Fully understand all relevant LGEUK and LG Corporate business and product strategies including all LG’s product range ensuring a high level of product knowledge in terms of features and benefits, • Submits all written reports, as specified, by the advised deadlines, • Play an active and positive role in the Sales team within all meetings Skills, Education & Experience • Experience and knowledge of home appliances or consumer electronics National Account retail channels is preferable, • Proven track record of success within an account management position, • Highly focussed and capable of sustaining a fast pace in a dynamic environment, • Able to be resilient to drive issues through to a successful customer focused solution, • Good judgement - able to make practical and realistic decisions within scope of responsibility, • Able to solve business and customer related issues, • Be equally comfortable generating operational ideas and solutions and delivering and implementing action plans, • Proven commercial acumen and ability to achieve commercial objectives, • Experience of working within a performance management environment – KPIs and Service Level Agreements, • Able to be flexible and develop quality, customer - focussed targets and service Working Hours 37.5 hours per week; however, flexibility required in order to fulfil role and responsibilities Salary Range Competitive Salary Benefits • Pension, • Private Healthcare for Employee & Family, • 25 Days’ Annual Leave (+ Public Holidays), • Staff Discount, • Subsidised Cafeteria Equal Opportunities for All LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age. Right to Work Please note: to be considered for this role, applicants must already possess the right to work legally in the United Kingdom.

Life’s Good at LG At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if: • You are a smart cookie. You like to dig into the data and find creative solutions., • You are motivated and driven. You thrive on a challenge and want to be No. 1., • You are a people person. You like helping people out and you want to understand where they’re coming from., • You’re honest and you will speak up (politely of course), but you do it because you care and because it’s the right thing to do. Overview This is a fantastic opportunity to join our Home Entertainment team as a National Account Manager. Our Home Entertainment Team is responsible for selling and distributing our Television and Audio visual product portfolio. For over 30 years, LG’s Home Entertainment division has built strategic partnerships with major UK retailers to ensure our Home Entertainment proposition is one of the best in class within the consumer electronic market. As a HE National Account Manager you will assume responsibility for planning account activities including effective product displays, services, promotional plans, store merchandising, staff training programmes and sales incentives. In addition, you will ensure sales forecasts and sales targets are achieved, play an active and positive role in the Sales team within all meetings and submit all written reports, as specified, by the advised deadlines Role & Responsibilities • Formulate and agree product and promotional business plans for all customers’ aligned to internal targets and KPIs – this will then need to be agreed with the customer and monitored/reported on a regular basis., • Plan account activities including effective product displays, services, promotional plans, store merchandising, staff training programmes and sales incentives, • Develop effective customer contacts with all relevant functions - commercial, buying, supply chain, store support and operations., • Negotiate range pricing and promotional opportunities within the account – record and implement according to company guidelines, • Monitor the customer through accurate forecasting, sales in and sales out information, budgetary control and general cost management – these need to recorded and kept up to date, • Working with Demand Planning and Sales Admin to ensure the timely and smooth running of all customer deliveries, • Ensure sales forecasts and sales targets are achieved., • Maintain accurate and up to date records and report all aspects of business to General Manager/Sales Director and other relevant Departments., • Work within LG and legal set guidelines in all areas of business including: pricing, trading terms, budgets, promotions, expenses, planning and all other administrative processes., • Develop good working relationships with all LG internal depts. including Marketing, Product Management, Sales Administration, Customer service, Logistics, Credit Control and Finance, • Fully understand all relevant LGEUK and LG Corporate business and product strategies including all LG’s product range ensuring a high level of product knowledge in terms of features and benefits., • Submits all written reports, as specified, by the advised deadlines., • Play an active and positive role in the Sales team within all meetings. Skills, Education & Experience • Experience and knowledge of consumer electronics National Account retail channels is preferable., • Proven track record of success within an account management position., • Highly focussed and capable of sustaining a fast pace in a dynamic environment, • A self-starter, able to work with little or no supervision and direction, • Complete finisher - able to be resilient to drive issues through to a successful customer focused solution, • Good judgement - able to make practical and realistic decisions within scope of responsibility, • to solve business and customer related issues, • Be equally comfortable generating operational ideas and solutions and delivering and implementing action plans, • Proven commercial acumen and ability to achieve commercial objectives, • Experience of working within a performance management environment – KPIs and Service Level Agreements, • Able to be flexible and develop quality, customer-focussed targets and service Benefits • 9% Pension Contribution, • Private Healthcare for Employee & Family, • 25 Days’ Annual Leave (+ Public Holidays), • Staff Discount, • Subsidised Cafeteria Equal Opportunities for All LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age. Right to Work Please note: to be considered for this role, applicants must already possess the right to work legally in the United Kingdom.

We are looking for a Logistics Manager responsible for ensuring the efficient, compliant movement of all materials and goods across an Engineering & Manufacturing company based in Sunbury On Thames. The role requires strong knowledge of traceability, export controls and industry standards. You will lead a team of Material Controllers and work closely with carriers, freight providers and internal departments to manage all inbound and outbound logistics. Key Responsibilities • Lead, coach and manage the Logistics team, ensuring workloads are allocated effectively., • Oversee Goods In, Stores and Dispatch to ensure accurate and timely processing., • Coordinate domestic and international shipments with couriers and freight partners, ensuring full compliance with aerospace/defence regulations., • Maintain smooth material flow to support production and customer delivery schedules., • Ensure full materials traceability in line with aerospace standards and internal quality procedures., • Ensure quality checks are completed for all incoming goods and NCR processes are followed correctly., • Monitor and report on key logistics KPIs including receipts, dispatches, shortages and cycle counts., • Drive continuous improvement initiatives, identifying bottlenecks and implementing solutions., • Maintain compliance with the Business Management System (BMS) and all export/import requirements., • Support inventory accuracy, stock reduction and excess/obsolete (E&O) management., • Work with Purchasing, Customer Services and Production to resolve material issues and improve service levels. Qualifications & Experience • Proven background in logistics management, within Engineering & Manufacturing., • Strong leadership and team management capabilities., • Experience using MRP/ERP systems., • Knowledge of export controls, customs procedures and courier/freight operations.

Director of Catering - Surrey - £80k.Are you an experienced General Manager from the world of contract catering looking to take the next step towards an Operations Manager position? Do you push yourself to offer the very best service at all times? Do you drive and motivate your team to deliver thos

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. Purpose of the Role Are you passionate about delivering seamless IT experiences and keeping infrastructure running smoothly? As our IT Infrastructure Specialist, you’ll be at the heart of our technical operations — managing Active Directory, supporting our VMware environment, and resolving IT issues with precision and care. You’ll work closely with the IT Infrastructure Manager and collaborate across teams to ensure our systems are secure, efficient, and user-friendly. This is a hands-on role where your technical expertise and customer-first mindset will make a real impact across the business. Responsibilities You’ll be responsible for: • Managing and maintaining Windows Server environments (2012–2019), • Providing expert-level support for Active Directory, Group Policy, and Windows Deployment Services, • Administering and optimizing Office 365 and Azure environments, • Supporting Citrix, VMware, and core server infrastructure, • Troubleshooting hardware and networking issues (TCP/IP, DNS, DHCP), • Deploying images using SCCM and supporting Windows 10/11 OS, • Delivering excellent support for Microsoft Teams, • Monitoring server backups and ensuring software/hardware orders are fulfilled, • Managing Microsoft licensing and ensuring compliance, • Following ITIL-aligned service management practices and improving processes, • Ensuring all installations are recorded and licenses verified, • Reporting software process violations and supporting daily operations checks What we are looking for You are someone who thrives in a fast-paced environment and brings a mix of technical depth and customer focus. To thrive in this role, you will need Technical Skills & Experience in the following: • Microsoft certification or equivalent experience, • Proven experience with Office 365 / Azure Administration (Essential), • Strong knowledge of Active Directory, VMware, and Windows Server, • CCNA or equivalent networking experience, • Hands-on experience with desktop and server hardware (2nd line support), • Familiarity with ITIL service management practices (Advantageous)

Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion. To support our growth, we are seeking an IT Governance & Business Operations Manager who will operate as a strategic enabler within the Office of the CIO, responsible for orchestrating governance, financial oversight and executive-level coordination across the IT function. This role will ensure that critical governance forums are effectively established and run, including demand management forums, Opex/Capex reviews and Architecture Review Boards (ARBs). The ideal candidate will bring strong organisational skills, business acumen and the ability to influence senior stakeholders across the enterprise. Key Responsibilities: Governance & Strategic Oversight • Establish, coordinate, and facilitate key governance boards including:, • Demand management forums - ensuring alignment of IT programme and project delivery with strategic priorities, • Opex/Capex Reviews - supporting financial transparency, controls and investment decision-making, • Architecture Review Boards (ARBs) – enabling architectural compliance and strategic technology alignment, • Ensure governance forums are underpinned by robust agendas, documentation, and follow-up actions, • Maintain governance calendars, charters, and stakeholder engagement plans Financial & Resource Management • Partner with Finance to manage IT budgets, forecasts, controls and investment planning, • Support financial reporting and analysis across operational and capital expenditure, • Track resource utilisation and support prioritisation across strategic initiatives Executive Support & Communication • Act as a key advisor to the CIO, providing insights and recommendations on strategic matters, • Prepare high-quality executive briefings, board papers and presentations, • Coordinate CIO leadership team meetings, workshops and offsites Performance & Risk Management • Manage, monitor and report on IT performance metrics, risks, and compliance, • Own and facilitate the IT risk Log & ensure visibility of key risks and issues across the IT governance forums Key Requirements: • Experience in a senior IT business management, governance, or strategy role, • Strong understanding of IT governance frameworks and financial management, • Proven ability to facilitate executive-level forums and drive strategic outcomes, • Excellent stakeholder management and communication skills, • Familiarity with enterprise tools such as SharePoint, Teams, MS Planner and Office365, Confluence, Jira, and PowerBI Preferred Skills: • Experience supporting CIOs or senior technology leaders in large organisations, • Demonstrable experience of Finance controls, budgeting and forecasting, • Demonstrable experience of IT operational and strategic reporting (balanced scorecard, dashboards), • Professional certifications (e.g., ITIL, PMP, Prince2) Benefits: • 27 days holiday plus bank holidays, • Discretionary Bonus Scheme, • Pension contributions 4.5% matched, • Life assurance 4 x annual salary, • Flexible Benefits Platform with £25/month Company contribution, • Annual salary review, • Independent financial advice service, • Enhanced Employee Assistance Programme, • Shopping discounts with retailers, • Long service awards, • Recognition scheme & employee of the year awards Interested? we would love to hear from you, please apply today for immediate consideration.

Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion. To support our growth, we are seeking an experienced Group Platforms Manager to lead and oversee our enterprise applications platform with a focus on Oracle E-Business Suite (EBS), Service Cloud, SalesForce and integrated systems. This role is critical in ensuring the stability, scalability and continuous improvement of group systems across our global pharmaceutical operations. The successful candidate will partner with solution architects, business leaders, and cross functional IT teams to deliver best-in-class technology solutions supporting supply chain, procurement, finance, invoicing, order management, warehousing, distribution and Hyperion financial planning systems. Key Responsibilities: • Serve as the Group Platform Manager for group systems, incl. Oracle EBS, ensuring reliability, security, performance, and compliance with industry standards., • Collaborate closely with enterprise architects and solution architects to align technology roadmaps with business strategy., • Oversee design, configuration, integration, and optimization of Oracle EBS modules including SCM, Finance, Procurement, Invoices, Orders, and Warehousing., • Manage the integration and interoperability between Oracle EBS, Service Cloud, Hyperion, and other enterprise systems., • Partner with business stakeholders to gather requirements, assess needs, and deliver enhancements that maximize platform value., • Ensure compliance with pharmaceutical regulatory requirements (GxP, SOX, data integrity, validation, etc.)., • Drive platform upgrades, patching, and improvements to meet evolving business, technology and security needs., • Manage vendor relationships, service-level agreements, and external consulting resources., • Develop and maintain documentation, including platform governance standards, policies, and operating procedures, • Ensure access controls, licensing and account provisioning are under management and forecasts are aligned with roadmap and budget, driving cost optimization where possible., • Act as the final escalation point for all platform-related issues and risks. Key Requirements: • Proven experience managing enterprise platforms across a similar organisation, including Oracle eBS, Service Cloud, Salesforce, and hosting on OCI., • Strong understanding of platform architecture, integration, and software lifecycle management., • Experience with management tools such as Microsoft 365, Azure, Jira, Confluence, SharePoint and Teams., • Excellent stakeholder management and communication skills., • Strong vendor management and matrix team management capabilities., • Familiarity with ITIL, Agile, and DevOps practices. Benefits: • 27 days holiday plus bank holidays, • Discretionary Bonus Scheme, • Pension contributions 5% matched, • Life assurance 4 x annual salary, • Flexible Benefits Platform with £25/month Company contribution, • Annual salary review, • Independent financial advice service, • Enhanced Employee Assistance Programme, • Shopping discounts with retailers, • Long service awards, • Recognition scheme & employee of the year awards Interested? we would love to hear from you, please apply today for immediate consideration.

We are currently seeking a Site Manager to work on a supermarket framework. Proven experience as a Site Manager with a background in similar projects. Manage day-to-day site operations to ensure the successful completion of the project.

Business Manager to oversee daily operations, lead the team, and help ensure every guest receives a high-quality, seamless experience. Support the Business Manager in the day-to-day running of the venue.

Seeking an Electrical Maintenance Supervisor to be based on a client site in Sunbury. The Supervisor forms part of the technical team service provided under the contract. This Role falls part of the Operations based at Sunbury as a static based role. The core hours are Monday to Friday 0800 till 1700 40 hours per week. However the candidate will need to be flexible in their start times to ensure that they are able to support the clients needs. Any additional hours worked outside the core hours will be paid at a standard call out rate. They may at time be asked to undertake call out to support the site. Purpose of Role The role will provide support in the coordination, planning and monitoring of the engineers , auditing, and enforcement of the Control of Work requirements. The role is responsible for the safe execution, agreed quality and timely completion of PPMs and Work orders work and to ensure that the Client & JLL requirements are adhered to at all times. Help planning with the contract support the onsite team work load, while also required to act as an interim manager covering absences and leave on site and planning the work load. Accountable to the Technical Management. Will also work alongside the planning and scheduling team and engineering delivery. Provide first point of contact for the engineering team. The role will be a working role in the field with a 10% proportion set to tasks with eLearning and assignment of work load. Key objectives of the role Host, oversee and work with visiting contractors, both project-related and in support of the operational team activities, as directed by the TSM Manage work delivery at client premises, ensuring agreed quality objectives and timely project completion Manage safe execution of work to ensure adherence to the safe systems of work. Carry out tasks and work orders to meet SLAs and PPMs set by the contract. Look to innovate and improve on best practices and support JLL growth by developing skill sets and learning new processes. Ensure completion of all reactive Helpdesk Requests ensuring closing and completion in line with SLAs Support the Client Projects / JLL Projects and Operational teams by coordinating activity and advising limitations, from both a COW process. Develop and maintain consistent, professional and effective communication with project managers, contractors, consultants, customers and client representatives. Provide suitable Health & Safety information to the site management team including client protocols & JLL requirements, local procedures, welfare facilities. Issue and clearance of Permits to Work as required within there discipline. Issue of isolation Certificates to all Mechanical required works Carry out SOCs and point of work risk assesssmnts Take appropriate action where sub-standard performance has been identified. Ensure this is escalated. Ensure that refresher training is undertaken for safety critical job specific requirements at regular intervals. Proactively seek innovation in all areas of service provision, in pursuit of continuous improvement Other duties as assigned by the Technical Manager Liaise with the account Compliance Lead to ensure audit compliance at all times Ensure maintenance is carried out in line with JLL procedures, safe systems of work where applicable and action improvements identified during the building and workplace inspections and reviews, support and taking guidance from the Control of Works Lead. Escalate urgent issues identified through to the Technical Management team. Able to apply a risk focused maintenance approach and operations of plant and systems. Able to obtain and support with cost related to delivery of maintenance activities (specialist and self-perform). Provide supervision and leadership of a Technical Team that ensures the efficient and safe operation of client location(s). Lead and develop a ONE TEAM approach with all Integral/ JLL staff and supply partners as part of Third Party Contractor Management.. Provide emergency response standby, call out. Escalate urgent issues identified through to the Technical Services M Account Manager in response when required to support with esculations . Respond to work interruptions, outages or emergencies consistent with the SLA. Establish emergency response escalation programs working with the client and Security to ensure the appropriate representatives are notified of emergency conditions in a timely manner. Operate to forward maintenance plan that track asset condition provide real time data via correigo to the TSM. Responsibility for ensuring all related engineering maintenance documentation/records are kept in clearly identified and retrievable systems. Control and supervise Engineers TPBN1_UKTJ

Assistant Manager to join a fashion store in the vibrant heart of Central London. In this role as Assistant Manager, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. As

The essential ingredient at the heart of our business is our people so we are searching for an experienced multisite Operations Manager with a background in an excellent food catering services to join our business.

Senior Air Import Coordinator Location: Wythenshawe Salary: up £42,000 Job Type: Full-time, Permanent Hours: Monday to Friday, flexible hours (hybrid 2 days from home 3 in the office) Are you an experienced Senior Airfreight Import Coordinator ready to take ownership of a key client portfolio in a dynamic, growing freight forwarding business? Our client, a well-established international logistics company, is looking for a proactive and commercially minded professional to join their Airfreight Team. In this pivotal role, you’ll manage the end-to-end coordination of airfreight operations — ensuring that customer expectations are exceeded, profit margins are maximised, and opportunities for business growth are developed through exceptional service and communication. The Role Reporting to the Airfreight Manager, you’ll be responsible for the day-to-day management of a dedicated nomination client base and for supporting internal business development teams. You’ll oversee shipments from start to finish, ensuring accuracy, efficiency, and outstanding service delivery. Key Responsibilities • Work closely with the Airfreight Manager and Import Supervisor to achieve departmental goals., • Deliver excellent communication and service to existing clients, new clients, and internal teams., • Develop long-term, profitable relationships with customers and suppliers., • Handle quotations, negotiate rates, and manage suppliers to maximise margins., • Oversee airfreight shipments from booking to delivery, ensuring compliance with all regulations., • Integrate new business smoothly into the service network., • Support financial processes including invoicing, cost control, and profit monitoring., • Identify and develop opportunities for new and existing trade lanes., • Minimum 5 years’ experience in airfreight imports., • Fully customs entry and Descartes compliant., • Strong commercial awareness with a focus on profit optimisation., • Excellent written and verbal English communication skills., • Proficiency in Microsoft Office, particularly Outlook and Excel., • Exceptional organisational and time management skills with the ability to prioritise workloads., • Dangerous Goods certification., • Customs-related qualifications or accreditations., • Work for a respected logistics provider with a strong reputation for customer service and operational excellence., • Be part of a supportive, ambitious airfreight team that values communication, collaboration, and growth., • Competitive salary and long-term career development opportunities.

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? About Us As an Assistant Store Manager at our Chertsey, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors. What you’ll be doing • Our Monument store has Snow+Rock and Runners Need fascias!, • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety, • Lead by example, motivating your team to deliver expert service and hit performance targets, • Help create an inclusive, welcoming environment where every customer feels valued, • Step up to lead the team in the Store Manager’s absence, • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in What we’re looking for • Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team, • Take pride in delivering outstanding customer service and helping people find the right products, • Understand the key parts of store operations, from stock and safety to visual standards, • Value being part of a supportive team that works together to bring out the best in each other What you’ll get from us We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer: ✔ Salary, plus a yearly bonus of up to £2,025 ✔ 40-60% discount on top outdoor brands across our stores ✔ 33 days holiday with the option to buy more ✔ Ongoing training and development, including leadership support and expert sessions from leading brands ✔ Free, confidential wellbeing support whenever you need it ✔ Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform Ready to take the next step in your retail career? Apply today and start your journey with us.

Production MAnager Surrey £40,000 - £45,000 Excellent Production Manager opportunity for a fast-growing FMG business! Are you an experienced FMCG Production professional passionate about team development and continuous improvement? This role offers a dynamic environment with a focus on impactful work. Why this role stands out: – Professional Growth: Enhance your leadership skills by developing a team. – Impact: Drive health and safety culture and operational excellence. – Collaboration: Work seamlessly with various teams in planning and engineering. Key Responsibilities: – Shift Leadership: Oversee factory floor operations from inbound to outbound. – Health & Safety: Promote a strong safety culture and training initiatives. – Quality Assurance: Maintain high-quality standards and manage non-conformances. – Team Development: Coach leaders and conduct performance reviews. – People Processes: Manage recruitment, training, and performance management. – Continuous Improvement: Foster a culture of ongoing improvement. – Deputise: Step in for the Factory Manager as needed. Skills Required: – 3 to 5 years of production management experience in FMCG manufacturing. – Strong verbal and written skills. – Collaborative and approachable leadership style. – A strong coach, skilled in team development. – Exposure to the finances and cost management – An advocate for Continuous Improvement If you’re a driven Production Manager eager to make a significant impact in a fast-paced environment, this role could be a perfect match! REF: DJF57966

Are you an experienced contract catering Operations Support Manager who still likes to be involved with Food?. Job Title: Operations Support Manager. Due to continued business growth an exciting opportunity has arisen for experienced Operations Support Managers to jo.

From weddings to corporate parties and charity galas, we need a Senior Events Planner to support the Events and Operations Manager and the wider Events team to maximise the commercial potential of Hampton Court Palace. You?will work to continually enhance and promote the reputation of HRP as a world

ServiceMax Project Manager Location: Remote with occasional visits to our Surrey office Company: Rapiscan Systems, Inc. About Us Rapiscan Systems, Inc. designs, manufactures, and markets advanced security and inspection systems worldwide. Our solutions range from handheld metal detectors to Real-Time Tomography scanners used to inspect baggage, cargo, vehicles, and more for weapons, explosives, drugs, and other contraband. You’ll find our technology in airports, border crossings, seaports, government facilities, and military installations across the globe. Role Overview We are seeking a ServiceMax Project Manager to lead the successful implementation and delivery of ServiceMax solutions, a leading field service management platform. This role requires strong project leadership, stakeholder engagement, and technical expertise to ensure projects are delivered on time, within scope, and on budget. Key Responsibilities • Project Planning: Develop detailed project plans covering scope, schedule, resources, and budget., • Stakeholder Management: Collaborate with global teams and third-party vendors for alignment and clear communication., • Team Leadership: Lead project teams, assign tasks, and monitor progress to achieve objectives., • Risk Management: Identify risks and implement mitigation strategies., • Quality Assurance: Ensure ServiceMax implementations meet Rapiscan’s standards., • Reporting: Track performance and provide regular updates to stakeholders., • Resource Allocation: Optimize staffing and resources for efficiency., • Change Management: Manage scope, schedule, and cost changes effectively., • Uphold Rapiscan’s core values: Integrity, Innovation, Accountability, and Teamwork. Qualifications • Bachelor’s degree in Business, IT, or related field (preferred)., • PMP certification or equivalent (preferred)., • 5+ years of experience managing ServiceMax platform projects., • Strong understanding of field service operations and processes., • Excellent communication, negotiation, and organizational skills., • Proficiency in project management tools (MS Project, Jira)., • Technical knowledge of ServiceMax and related integrations., • Financial acumen for budgeting and cost control.

Direct Procurement Specialist - Automotive & Motorsport | Surrey or West Midlands (Hybrid) To apply & learn more please contact Are you a commercially sharp procurement professional with experience across direct commodities procurement within an automotive / motorsport or transferable environment? This could be your chance to seize the opportunity to step into an impactful direct procurement role where you will directly influence cost, supplier strategy, and programme delivery for a world-leading automotive innovator. Working within a high-performance, engineering-led environment, you will support critical commodity areas like electronics, engineering, powertrain etc... These opportunities will be well suited to procurement specialists who thrive on fast paced cross-functional collaboration. What You’ll Deliver: • Developing and executing robust direct procurement / commodity strategies., • Managing cost claims, conducting cost breakdown analysis, and challenging suppliers., • Leading sourcing activity and market engagement., • Running electrical, powertrain, engineering or electronic related commodities negotiations., • Ensuring day-to-day purchasing operations run smoothly via SAP and related systems., • Driving supplier performance to support cost, quality, and programme timing. What You Bring: • Strong experience in direct procurement within automotive, aerospace, commodities or engineering-led manufacturing environments., • Confident operating in a fast-paced, engineering-centric organisation. If you’re a strategic yet delivery-focused commodity specialist ready to support mission-critical programmes, I’d love to hear from you. To apply & learn more please contact Keywords: Procurement, Direct Procurement, Electrical, Electronics, Electrical Systems, ECU, Sensors, Wiring, Software Procurement, Onboard Software, Embedded Software, Engineering Commodities, Commodity Procurement, Strategic Sourcing, Commodity Buyer, Commodity Manager, Senior Buyer, Category Manager, Project Buyer, Procurement Specialist, Technical Buyer, Purchasing Lead, Purchasing Specialist, Buyer, Automotive Procurement, Electrical Components, Electronics Manufacturing, Software Licensing, Engineering Software, Programme Procurement, Surrey, Berkshire, Hampshire, West Sussex, South West London, Greater London, Guildford, Woking, Byfleet, Chertsey, Weybridge, Walton-on-Thames, Staines, Windsor, Bracknell, Reading, Farnborough, Farnham, Camberley, Leatherhead, Epsom, Redhill, Reigate, Croydon, Slough, Maidenhead, Twickenham, Kingston, Sunbury, Ascot, Warwickshire, West Midlands, Leamington Spa, Warwick, Coventry, Solihull, Stratford-upon-Avon, Birmingham, Banbury

Director of Catering - Surrey - £80k Are you an experienced General Manager from the world of contract catering looking to take the next step towards an Operations Manager position? Do you push yourself to offer the very best service at all times? Do you drive and motivate your team to deliver those same standards? If the answers are yes, then I want to hear from you! This site doesn’t settle for second best and I’m looking for an experienced Director of Catering that doesn’t either – so if you’re looking to be part of a fantastic company who can offer you career development, then this is the role you have been looking for. As the Director of Catering, you will oversee the smooth running of the contract with an annual turnover in excess of £5m. You will lead an inspire a team of up to 50 in this multi-faceted venue, consisting of multiple retail outlets and Hospitality, meeting and event space. Whilst this site will be your home, you will also be responsible for a smaller site with a retail offering. The ideal Director of Catering will also have the following experience/ skills; • Working within a General management role for a minimum of 3 years., • Extensive knowledge of all departments with a strong focus of sales and marketing, • Managed teams of 40+, • High attention to detail and passionate about 5* service delivery, • Commercially savvy with a proven track record of increasing revenue If you feel that this is the Director of Catering role for you, then apply today to avoid missing out on this fantastic opportunity. Working 5 days out of 7 to suit the demands of the business. Privacy Notice: ___

Senior Project Manager – Renewable Energy & Bioenergy Infrastructure We’re looking for a Senior Project Manager to join a key client during a pivotal time in the business, supporting the delivery of a growing pipeline of projects spanning across Renewable Energy & Bioenergy Infrastructure. Reporting directly to the Project Director, this new role will strengthen the Project Management function and bring confidence and leadership to the commercial, technical and delivery aspects of their upcoming project portfolio. They’re one of the UK’s leading developers and operators in their field. They’re delivering projects that are the first of their kind globally, with strong commercial backing and major partnerships in place. They play a central role in decarbonising the UK’s heat, gas and industrial sectors. As Senior Project Manager, you’ll oversee end-to-end project execution, ensure robust programme control and governance, and provide structured communication and reporting to internal stakeholders and the board. You’ll be able to build strong relationships, influence outcomes and deliver complex engineering projects safely, on time and within budget. Senior Project Manager – Key Responsibilities: • Project Planning & Delivery - Lead multiple construction and infrastructure projects simultaneously, ranging from £1M to £40M in value, • Develop and manage detailed project plans, including schedules, budgets, procurement and resource allocation, • Drive high-quality construction delivery across various Renewable Energy & Bioenergy Infrastructure projects, • Commercial & Contract Management - Overseeing project budgets, ensuring financial performance, cost control and commercial transparency, • Chair progress meetings, ensuring alignment, clear actions and consistent reporting, • Escalate key project risks, issues and decisions to the Projects Director and board as appropriate, • Stakeholder & Team Leadership - Lead multidisciplinary project teams and contractors, providing direction, coaching and support, • Collaborate with internal technical, operations and commercial stakeholders to maintain project alignment, • Risk, Compliance & Governance - Identify, track and mitigate project risks to protect timelines, cost and quality Senior Project Manager – Key Requirements: • Proven track record delivering complex engineering or construction projects, • Strong commercial awareness with confidence managing budgets, contracts and financial reporting, • There is flexibility around presence in their Greater London office, however willingness to travel to projects and be fairly mobile is essential., • Excellent project reporting, governance and programme management capability, • Skilled communicator with the ability to influence stakeholders at all levels, • Experience within renewable energy, utilities, process engineering or infrastructure beneficial, • Ability to travel regularly to projects across the UK, with flexible presence in the Guildford head office, • Bachelor’s degree in Engineering, Construction Management or similar (Master’s desirable) Civil or Mechanical advantageous, but other engineering disciplines considered What can they offer you? Joining our client means being a part of one of the UK’s most forward-thinking renewable energy businesses. With projects paving the way globally, and substantial new investment, the company is positioned for ambitious growth through cutting-edge bioenergy technology. The culture and environment of our client is top tier, they’re extremely supportive providing a tight knit team motivated by delivering genuinely world-leading projects that accelerate the UK’s transition to net-zero, whilst maintaining a strong and reliable team dynamic. Progression and stability. The Project Director has said himself, if this person joins the business and delivers projects to a high standard, the progression within the company will be clear and very achievable, based on your ambitions. Senior Project Manager – Renewable Energy & Bioenergy Infrastructure If this peaks your interest, reach out today to have a confidential discussion and find out more about this opportunity! Submit your CV or contact Holly Higginson () to see if this could be the next step in your career.

Guest Experience Manager - Luxury Estate, Surrey Salary: £41,500 - £53,000 Location: Surrey We are seeking an exceptional Guest Experience Manager to join a 5* luxury estate in Surrey. This is an exciting opportunity for a service-driven hospitality professional to elevate the guest journey across every touchpoint and ensure our resort continues to deliver unforgettable, personalised experiences. As Guest Experience Manager, you will lead our front-of-house, concierge, and guest relations teams, ensuring warm, intuitive, and seamless service at every stage of the guest journey. With a strong eye for detail and a passion for luxury hospitality, you will champion service excellence, enhance brand standards, and deliver memorable moments for every guest. Responsibilities • Lead, coach, and inspire guest-facing teams to deliver consistently exceptional service, • Oversee the full guest journey, from pre-arrival communication to post-stay follow-up, • Manage all VIP and VVIP stays, ensuring tailored and personalised experiences, • Monitor guest feedback, analyse trends, and drive continuous improvement, • Collaborate closely with F&B, Spa, Rooms Division, and Events to ensure seamless operations, • Support the implementation of guest experience initiatives and new service programs, • Maintain a strong presence on the floor, engaging guests and mentoring your team Requirements • Experience in a guest experience, front-of-house, or rooms leadership role in a luxury hotel or resort, • Forbes or LQA (Leading Quality Assurance) experience is essential, • A natural people leader with excellent communication and emotional intelligence, • Passionate about personalised, high-touch guest service, • Well-organised, proactive, and able to thrive in a fast-paced luxury environment, • Strong problem-solving skills with the ability to remain calm and professional under pressure

Building Safety Compliance Manager Permanent Based in Feltham 40 hour week – Hybrid working £60,000- £65,000 About Lampton Services Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. Why join Lampton Services? We are LLW and NJC employer - yearly pay and condition reviews 23 days holiday allowance, plus bank holidays - an additional day per year for each completed years' service, up to five years Free GOLD gym membership Enhanced Maternity and Paternity leave?and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Building Safety Compliance Manager within Lampton Services, you will lead a high quality, customer and quality focused service through the supervision of a team of skilled supervisors trade operatives and contractors delivering a range of contracted services for and behalf the London Borough of Hounslow and Lampton Homes. You will understand and comply with all Health and safety regulations and company policies, ensuring all properties comply with statutory requirements (e.g., Building Safety Act, HSE, Fire Safety Order, Gas Safety Regulations, Electrical Safety Standards, Legionella, Asbestos, Lifting Operations, HHSRS). Your role and focus are to ensure that customer & building Key Responsibilities include: Adopting a zero tolerance towards health & safety, ensuring processes and resources are in place to deliver exceptional compliance levels. Build risk-based programmes for compliance and remedial works; align with the asset management strategy and deliver value for money. Managing a team of internal staff and contractors to ensure no customer or compliance checks or remedial works fall overdue as well as actively undertaking 121's and appraisals. Ensuring remedial works are managed within agreed timescales and to specification, meeting all necessary regulations and accreditation Developing and monitoring budgets, ensuring adequate provision of services and that budgets are adhered to, with any exceptions being reported promptly. Provide regular assurance reports and dashboards to senior leadership and the Audit & Risk Committee; track and close out internal/external audit actions Acting as the lead for all matters relating to Building Safety, including communications with clients and the Building Safety Regulator, ensuring a golden thread of information is available, and any major remediation projects are overseen suitably. Undertake assurance testing and monitoring of the work undertaken by the Fire Safety and Customer Safety teams to ensure robust Building Safety Management is in place. Overseeing procurement of all Customer Safety work streams in a collaborative way across the business to achieve excellent outcomes for customers and the business. Ensuring the contract management frameworks within contracts are actively utilised to achieve target levels and incremental improvement, inclusive of robust audit trails Assisting the Head of Service Implement relevant and business critical KPIs & reporting (including exceptions reporting) to measure and analyse performance outputs and outcomes Establish early warning indicators to detect under-performance and to ensure contractors prioritise resources to deliver emergency and non-emergency repairs, to agreed service standards and KPIs in place Oversee HHSRS hazard management; ensure EPC/MEES compliance, manage statutory plant and equipment such as lifts (LOLER), pressure systems (PSSR), fire alarms/sprinklers, emergency lighting, and communal detection/alarm systems (list not exhausted) Developing quality control systems to validate compliance with contract management and technical requirements of all contracts Implementing CDM and H&S procedures which ensure all contractors are managed and our obligations are met in full. Detailing out periodic audit of procedures put in place, promoting resident engagement, and encouraging a ‘lessons learnt' culture where service delivery and service standards can be adapted to further meet customer needs. Education & Qualifications desirable: Degree Current IOSH / Managing safely qualification. NEBOSH Certificate or NEBOSH Construction Certificate or working towards CIOB – Level 6 Building safety management P405 Previous Experience and Skills desirable: Demonstratable experience in a management role with extensive knowledge of Health and Safety Ability to create develop relationships with various stakeholders with experience of collaborative Leadership Relevant experience as a manager in a relevant environment with strong knowledge of housing legislation and compliance requirements in the UK Proven experience in a compliance or risk management role Ability to demonstrate a comprehensive working understanding of Compliance, its practical enforcement and wide expertise across all aspects of property compliance Understanding of Health & Safety Regulations Working knowledge of all six major compliance areas. Application of Risk Assessments / Method Statements. Previous experience of working in a Social Housing Repairs environment is desirable. Experience of working within a customer facing role, delivering an outstanding customer experience. Full UK driving licence TPBN1_UKTJ

Experienced General Manager or Operations Manager from a hospitality background. General Manager: Rehabilitation Centre: London. Job Title: General Manager: Luxury Rehabilitation Centre: London.

A high-end residential furniture showroom is seeking a Showroom and E-Commerce Assistant in Weybridge.This role involves supporting the Showroom Manager with daily operations and managing e-commerce tasks to ensure clients receive exceptional service both in-store and online.The ideal candidate shou

A leading healthcare organization is seeking a General Manager to oversee operations in a high-profile leadership role.

A leading pub chain in Molesey is seeking an experienced General Manager to lead operations and create exceptional guest experiences.

PrimeFlight provides air carriers and airports with a wide range of aircraft, passenger, and security services to ensure the safe and reliable operation of their aircraft and the comfort of their passengers.Our team is focused on quality, safety, and providing a positive customer experience through

Spark of Genius is seeking a highly experienced and dedicated Operations Manager to join our Senior Management Team. Line Manages/ Supervises: Residential Managers. The successful candidate will work closely with Residential Managers across our organisation, providing leadership and support to ensur

You are likely to be a Highway Operations Manager, Senior Highway Engineer, Winter Services Manager, Highways Asset Manager, Senior Civil Engineer – Roads. Why This Role? Senior Operations Manager, Highways. Key Responsibilities – Senior Operations Manager, Highways – Local Authority.

Supply Chain & Operations is a major functionally-oriented strategy & consulting practice: we help our clients reimagine and transform tomorrow’s supply chains and operations to positively impact business, society, and the planet. Supply Chain & Operations is seeking to recruit a Manager with stro

Strong experience as an Operations Manager or General Manager within a manufacturing environment. Blair West are supporting Porcher Abrasive Coatings Ltd, to find an Operations Manager. Porcher is a specialized, PE-backed manufacturing business seeking a hands-on leader to professionalise their site

Are you an experienced operational leader within a high-quality food manufacturing environment?.Do you have extensive experience in chilled, short shelf-life food manufacturing?.Would you like to join a business that values its people and looks to develop in house talent to unlock potential?.MacGreg

This is a fantastic opportunity for an experienced Transport Operations Manager looking to join a forward-thinking general haulage business with strong ties to a national pallet network. Transport Operations Manager - General Haulage & Pallet Network. We're looking for an experienced and hands-on Tr

My client, a provider of EV and Solar systemsare seeking a highly motivated and driven individual, as an EV Service Desk/Operations Manager, to support the sustainability ambitions of a diverse range of customers faults/escalations. An IT background in Service Desk/Operations would be required with

Operational General Manager – Multi-Site Adventure & Experience Operations. Lead multi-site operations across watersports, diving and adventure centres. Proven track record in scaling operations, building teams and driving transformation.

HR Operations Manager Key Responsibilities. I am looking for an experienced HR Operations Manager to join our team at a pivotal time. HR Operations Manager Key Responsibilities.

Fantastic company, great culture, exciting autonomous role, brilliant manager (a great human + superb professional to learn from), excellent colleagues, very good package. The role involves careful coordination of legal and compliance operations, ensuring smooth and efficient support for a busy and

Clinical Operations Manager - Responsibilities:. Clinical Operations Manager - Requirements:. Mantell Associates is partnered with a forward-looking Biotech company, who is seeking a motivated and experienced Clinical Operations Manager to join their clinical development team on a contract basis.

Join a World-Class Leader Manufacturing.My client is a recognised global miller with a proud history of producing an extensive range of high-quality flours in some of the most technically advanced mills in the world.Our unwavering commitment to food safety, product integrity, and customer partnershi

Operations Manager – Salary up to £70,000 + Bonuses – Multi-Site Restaurant Group – Northwest. We’re looking for a highly experienced and commercially driven Operations Manager to. Proven experience as an Operations Manager within a multi-site hospitality or.

The Operations Manager is a crucial figure within the organisation. Dealing with stakeholders across the business, the Operations Manager ensures that the organisation runs smoothly, with all aspects of the business being dealt with as efficiently as possible. We have a fantastic opportunity for an

Anglepoint is seeking an experienced Manager to oversee ITAM Program Transformation and Operations delivery across the EMEA and APAC regions. As a Manager, ITAM Program Transformation and Operations you will:. Any of the following certifications are highly regarded: Certified Software Asset Manager