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Orbit Group in Coventry is seeking a 1st-line IT Service Desk Analyst on a fixed-term contract until April 2027. The position offers hybrid working, creating a dynamic and supportive workplace to enhance personal growth and community well-being. This role involves providing first-line technical supp

ORBIT Group in Coventry is seeking a Customer Research & Insight Analyst to drive strategic research and provide actionable insights that inform long-term planning. The ideal candidate will have experience in data analysis and research methodologies, and be able to communicate complex information ef

Orbit Group in Coventry is looking for a Service Charge Analyst to support financial management and stakeholder relationships. Essential skills include being part qualified (CIMA/CIPFA/ICAEW) and expertise in Service Charge operations.

As a Customer Research & Insight Analyst, you will work across Orbit to embed a customer first mindset and ensure customers influence our long‑term decision making. Lead and deliver strategic research aligned with Orbit’s 2030 strategy, generating actionable insights into emerging tenant needs a

Orbit Group in Coventry is looking for a Customer Influence Manager to lead a team that understands customer expectations and drives engagement. Essential skills include experience in policy governance, customer research, and qualitative/quantitative methods.

Case manage DMC cases, keep regular contact with the customers and manage the customer journey. Assist in case managing HHSRS cases, keep regular contact with the customers and manage the customer journey. Case manage Disrepair cases, communicate with the legal representative and support settlement.

Orbit Group is looking for a Finance Manager in Coventry to oversee and support the Property function.

In this role, the Service Charge Analyst will provide support to the Finance Manager and operational business units to deliver accurate financial information and with meaningful insight including actuals, budget variances, budget setting and forecasting, with a key focus on estate services and estat

Proactively identify risks, and ensure that they are effectively managed such that all IT related Service Desk activities operate within a suitable internal controls environment. We are recruiting for a 1st-line IT Service Desk Analyst to join the team on an FTC until April 2027. Key to this role, y

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role 6 Month contract available Onsite interview dates will be 6th, 7th or 8th May Our Lettings Co-ordinators carry out the crucial office-based tasks associated with our service. They coordinate the lettings process with colleagues in other teams to ensure we find a new customer for the home as quickly as possible, works are carried out to the property and the customer is assessed to ensure they meet our lettings criteria and are able to sustain their tenancy. This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve Raise adverts for available properties Make initial assessment of customer application and refer to wider team for processing Manage process right up to tenancy signing new agreement - Provide excellent customer focussed service for internal and external customers. Ensure properties are let in line with policy and process to agreed targets.What you'll bring Essential skills Previous experience in a customer service environment / housing Ability to work to tight deadlines and manage high volumes of work Good numeracy, literacy and communication skills. Educated to GCSE level or equivalent in English and Mathematics. IT literate and proficient in the use of Microsoft Office software.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

The purpose of this role is to provide Orbit customers with the assurance of a dedicated and customer focused approach for repairs delivery.

We believe that everyone is entitled to a good quality home that they can afford, in a place that they are proud to live. But we can’t achieve this without passionate and committed colleagues who share our vision and who want to learn and grow, and make a difference. If this is you, come and join us. Making it your home, together. The role 12 month contract available Step into a leadership role where you’ll inspire and guide a team of Customer Care Advisors to deliver exceptional experiences. Your mission? Ensure every customer feels informed, supported, respected, and truly valued. This role offers more than responsibility-it provides a clear professional development framework, including training and growth opportunities that can increase your base salary as you progress. If you’re passionate about service excellence and empowering teams, this is your chance to make a real difference Customer Care is accessible to our customers from 8am to 8pm Monday to Friday and between 8am to 1pm on Saturdays. The team work shift patterns within these times. Colleagues work to fair and robust shift pattern rotas which are communicated in advance. This role is part of our Customer Directorate where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve No two days will be the same. This role will involve leadership, coaching and operational delivery across all customer contact channels and service areas. You will work to ensure colleagues are engages, processes are efficient, and values lived daily. You will embody the following behaviours: Respectful Challenger - encourages better ways of working, constructively challenging when needed. Caring Contributor - builds trust, supports colleagues, and strengthens team spirit. Ambitious Improver - actively seeks opportunities to grow, innovate, and enhance service. Lives Orbit’s values: respecting and valuing customers, caring for colleagues, achieving together.What you'll bring Essential skills Experience leading customer service teams in a fast-paced contact centre environment. Strong coaching and mentoring skills, with the ability to inspire and bring out the best in people. Confidence in managing performance, delivering feedback, and driving accountability. Proven ability to analyse data and customer insight to drive improvements. Strong communication and influencing skills, able to handle complex conversations with empathy. Good IT literacy and ability to use customer service systems effectively. Flexible and resilient, able to adapt to change and maintain focus under pressure.Desirable skills Experience within housing / supporting vulnerable customer groups.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.We believe everyone is entitled to a good home they can afford, in a place they are proud to live.More than 100,000 people live in our homes.If you want to experience work

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are looking to recruit an Income Collection and Recovery Officer to provide advice and assistance to customers on all areas related to income collection and recovery. In addition to maximising income through tenancy enforcement, negotiation, arrears recovery and triage. The team work in a hybrid way, with a mix of office and home based working. This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve You will deal with pre legal queries, and proactively contact customers to resolve debt issues and negotiate repayment schemes. You will investigate any disputes, collating the relevant information to ensure the best outcome. You will take accountability for performance and ensuring all KPIs are met. Deal with pre legal queries with customers. Proactively contact customers to resolve debt issues and negotiate repayment schemes. Investigate and resolve disputes. Collate information, ensure all relevant info is recorded and best outcome achieved. Take accountability for performance and ensure all KPIs are met.What you'll bring Essential skills Debt Management experience Experience of providing advice to the public Hub is operational 8am - 8pm - flexibility in working pattern Good numeracy, literacy and communication skills including business letter writing experience Good IT skills including word and excel -strong admin skills and attention to detail.Desirable skills Previous experience of housing law, especially in relation to debt recovery via county court processWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting an additional Procurement Business Partner to join the team in delivering key projects for the organisation, with a wealth of experience within public sector procurement, and a specialism within construction and regeneration. As a Procurement Business Partner, you will obtain competitive prices for supplies, delivering the most value for money for the organisation throughout the procurement lifecycle, within the applicable legislative framework. You will operate as a dedicated business partner to designated business units. This places the business partner as an interface between procurement and the wider business, working closely with internal stakeholders to bring together purchasing needs, influence behaviours and deliver value to the enterprise. The business partner is recognised as a source of procurement expertise and acts as a change agent in implementing new commercial models and processes. This role is part of Finance, where you'll help us to invest more back into communities and design for strength. What you'll achieve Establish and maintain strong relationships with stakeholders to support delivery of Procurement objectives and Orbit’s 2030 Strategy. Liaise closely with business units in determining their priorities, requirements and challenges Support procurement team in defining and contextualise strategic and category strategies as they apply to business units Work with procurement leadership teams to identify and execute on process improvements, as well as measuring performance. Monitor adherence to purchasing policies and procedures to ensure purchasing standards are upheld Lead on tendering and reviewing existing suppliers. Aligns with risk and financial teams to ensure agreed processes are being followed Identify, and supports the mitigation of supply assurance issues and risks as they apply to business units Coordinate relevant data management activities, defining and implementing stewardship strategies with stakeholders such as internal data teams, finance and ITWhat you'll bring Essential skills Procurement/ purchasing experience to a similar level - Construction/Development/Regeneration Category or similar Understanding of Public Procurement policy and Orbit governance processes (PA23 and PCR15) Good negotiation skills and very confident in dealing with suppliers and customers CIPS level 4 or 5 working towards next level or equivalent. Fosters a healthy team culture and inspires and motivates colleagues to achieve high performance Project Management Procurement process and policy management: Applies, embeds and develops processes designed to maximise the efficiency and effectiveness of the function Leading others: Fosters a healthy team culture and inspires and motivates colleagues to achieve high performance.Desirable skills Experience of operating in a Social Housing environment, ideally within outsourced property operations’ supply chainWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The Workforce & Service Optimisation Manager leads Orbit’s Customer Care workforce planning, real-time management, service delivery analysis and business support functions. Ensuring that our Customer Care department always has the right people, in the right place, at the right time. Providing real-time support, analysis and insight that will inform the delivery of service excellence. The role supports a largely office-based operational team and will be delivered primarily from the office to enable close collaboration and effective support. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve This role blends expert forecasting, data analysis, and resource planning with people leadership, driving a seamless, efficient, and customer-focused operation. By combining technical expertise with strong leadership, the role ensures colleagues are supported and customers consistently receive excellent service. Provide leadership to your teams who support a large omni-channel contact centre Transform complex data into actionable insights that influence service design and customer engagement. Align workforce planning and operational delivery with Orbit’s wider business goals. Own forecasting, scheduling, and workforce planning across multiple channels to ensure optimal coverage and performance. Ensure resource models are flexible and responsive to changing customer demands, campaigns, and seasonal pressures. Work with operational leaders to ensure resourcing models, management information and analysis supports service excellence across all channels.What you'll bring Essential Criteria Significant experience working in a comparable role within a large, omnichannel contact centre setting supporting 50+FTE Ability and willingness to work on-site to support operational teams (initially 5 days a week during induction) Demonstrable experience in: Workforce Management (WFM) systems, ideally Calabrio. Expert Excel and analytical tools, with the ability to interpret and manipulate complex data sets. Leadership and performance management of specialised functions Driving data-led continuous improvement, using insight to inform decision-making and optimise performance. Strong influencing and stakeholder-management skills, with confidence presenting to a range of audiences. Translating complex data and information into clear, meaningful insights that add operational and strategic value. A strong customer focus, with a clear understanding of how workforce and service decisions impact customer outcomes. Proven ability to prioritise effectively, balancing short-term tactical demands with longer-term strategic objectives. Excellent communication skills, with the ability to articulate information clearly and concisely, both verbally and in writing.Desirable Criteria Experience using Power BI, including the ability to create, manipulate and interpret reports and dashboards. Experience of, or a strong interest in, the use of AI and automation within a contact centre or workforce management environment to improve efficiency and insight. Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role In this exciting period of transformation, Orbit Group are delighted to be recruiting for a PMO Lead to join us on an FTC until May 2028, to run a Programme Management Office (PMO) to support one of our major transformation programmes, enabling our colleagues to deliver significant improvements in our customer experience. The PMO Lead will act as the primary PMO partner for Orbit's Everyday Excellence Programme. Embedded in the Programme Delivery team, the PMO Lead will act as the link, and report in to, our central Transformation PMO. The role will establish a mature governance, reporting and dependency management framework for the programme, and will play a key role in accurately forecasting and tracking successful delivery against the plan and programme outcomes. This role is part of our Transformation, Technology and Data Team, where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant. This is a hybrid working role with 2-3 days per month based out of our Coventry office (subject to business need). What you'll achieve The PMO lead will be responsible for implementing PMO standards, processes and controls across the programme and maintaining alignment with Orbit’s governance frameworks (Group standing orders, procurement regulation, data governance, change methodology). Governance: Design and implement a timetable of governance boards, scrums and other programme delivery focussed forums, ensuring that appropriate stakeholders are identified for each. Reporting: Establishing a suite of accurate progress reports/ dashboards on delivery status, outcomes, financials and resourcing. Working with senior stakeholders to ensure all reports are fit for purpose and objective. Stakeholder engagement: Act as the PMO partner and trusted advisor for the programme, building strong relationships with Programme Leads, Delivery Managers, Product Owners, Finance, HR, Commercial, Governance, Audit and Risk teams Continuous Improvement: Identify opportunities to mature PMO practices, tools, templates, and reporting. Lead continuous improvement initiatives within the programme and with stakeholder groups, contributing to the maturity of the central change toolkit to share best practice. Programme Team Development: To oversee development of our project support resources, inputting into development plans. Provide feedback and training for wider programme resources, to improve standards and consistency in the use of programme management products. Budget Management, Workforce & Resource Management and Supplier Contracts What you'll bring Essential skills Experience of working as a lead PMO/PMO manager in a transformation environment Working closely with technology teams using Agile delivery methodology and associated tools, you will have experience of Jira, DevOps (or similar) and a good level of experience of project reporting and resource capacity planning tools. P30, Agile, MSP or Prince2 qualificationsWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) - at least one interview will be in person at our Coventry offices. Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for a Procurement Specialist to join us to work on some key upcoming projects for the organisation, bringing with them knowledge and experience of Public Sector procurement. The purpose of procurement is to obtain competitive prices for supplies, delivering the most value for money for the organisation throughout the procurement lifecycle, whilst being done within the applicable legislative framework. As a Procurement Specialist within Orbit Group, you will be a dynamic, client-focused individual with proven experience of Procurement and assurance processes. This is a hybrid working role, based out of our Coventry office one day per week. This role is part of Finance where you'll help us to invest more back into communities and design for strength. What you'll achieve Establish and maintain strong relationships with stakeholders to support delivery of Procurement objectives and Orbit’s 2030 Strategy. Responsible for delivering sourcing initiatives covering the end-to-end sourcing lifecycle and will have experience of working with the main suppliers. Confident in engaging with senior stakeholders. Experienced in working as part of a cross-functional team to deliver a range of projects including complex large-scale projects as well as smaller projects. Conduct market tenders and managing the evaluation across a cross-functional team to determine supplier selection in accordance with Group Standing Orders and Public Procurement Policy. Adhere to the corporate standards, including using the defined sourcing tools and processes in delivery of sourcing initiatives. Identify and implement opportunities to deliver savings for clients and drive benefits through smarter/efficient sourcingWhat you'll bring Essential skills Educated to university standard or equivalent (via Apprenticeship or on the job experience) Proven capability of delivering sourcing projects - from mid to higher levels of complexity and which may be global in nature, including all aspects of the tender process. Hands on approach, manage projects end to end on their own with minimal oversight on less complex projects. Highly organised and results driven, can lead a cross-functional team. Experienced in negotiations and excellent communication skills. Ability to structure approach to market and develop sourcing strategies. Experience in understanding contracts and ability in contract drafting, with limited requirement for specialist legal support. Ability to manage multiple priorities, very often to tight deadlines, and deliver results. Experience in working with market leading sourcing tools and systems. Professional team player, motivated and highly flexible.Desirable Skills Experience in procuring contract via and/or managing frameworks/dynamic purchasing systems Studying towards CIPS Level 4 or aboveWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Orbit is delighted to be recruiting for a Finance Manager to join the organisation to oversee, lead and support the Property function, playing a key role in helping drive the performance of Orbit Group, including the long‑term plan of our customers homes.

At Orbit our customers are at the heart of everything we do, we’re looking for an individual with bags of personality and a real passion to support our customers in their homes and communities. In this role, you will represent Orbit in local communities, coordinating internal and external services

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role “Supporting the people who guide and enable our colleagues” sits at the heart of everything we do in HR at Orbit Group. We’re looking for a Lead HR Business Partner to provide a high-impact, strategic and commercially focused HR service to our construction business, Orbit Homes. You’ll partner with leaders and colleagues to deliver their business objectives, drawing on our centres of excellence to shape and implement people solutions that drive performance. You’ll also play a key role across the wider People Directorate, contributing to the design and delivery of forward-thinking people programmes and practices. This is a 12-18 month fixed-term opportunity. The role sits within our People & Strategy team, where you’ll help shape a culture and employer brand that people are proud to be part of. What you'll achieve Provide HR leadership to Orbit Homes, advising on strategic people practices and programmes, drawing support from people centres of excellence. Assist in the development and implementation of overall HR strategies that reduce costs, increase value and achieve best practice. Develop a thorough understanding of the key business issues and strategic objectives and contribute by driving awareness of areas such as reward, performance management, change management, people development and employee culture. Facilitate and embed HR projects through the SMT and Heads of services teams. Ensuring that the development of resources (people, processes, knowledge and technology) is optimised. Provide HR advice, constructive challenge and act as a critical friend to ET/LT and SMTs. Attend as required SMT and operational management meetings to provide HR input and expertise as a true business partner. Contribute to on-going HR transformation and development of business and customer focussed mind-set through the HRBP team. Undertake regular reviews of technology, process, policy, procedure and working practice, making sound recommendations for improvement and implementing these. Act as lead HR practitioner in relation to strategic programmes such as mergers, acquisitions, TUPE transfers, vertical and horizontal alignments. Contribute to the completion and delivery of monthly and quarterly reports. Assist the HR Director with the development of people management strategies to meet departmental and organisational priorities and objectives. Own performance management, and other associated practices for HR. Travel across Orbits geographies will required 3 to 4 days per month for collaboration with peers. What you'll bring Essential skills CIPD qualified and evidence of continuous professional development with capacity to become MCIPD qualified Substantial experience of operating within HR at a senior level as a business partner. IT skills - Excel, HR systems, PowerPoint, social media skills Analytical skills and the ability to diagnose and interpret data and trends Proven experience of delivering projects with defined outcomes from specialist areas. Ability to provide and implement HR solutions and clearly demonstrate the added value of HR Experience of driving performance through management teams.Desirable skills Experience of managing HR through housebuilding or construction related organisations would be advantageous.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interviews (1st Stage 13, 19 and 20 May. 2nd Stage 4 June 2026) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are recruiting for a 1st-line IT Service Desk Analyst to join the team on an FTC until April 2027. In this role you will be providing first line technical support, advice and guidance to our customers and internal users. Key to this role, you will ensure that all incidents and service requests are resolved or fulfilled in a timely and appropriate manner, so the successful candidate will have prior experience working on a service desk in a fast paced and varied environment. You'll naturally have excellent customer service skills and experience dealing directly with customers and users. This is a shift pattern, hybrid working role, based out of our Coventry office 2-3 days per week (subject to business need). This role is part of Corporate Services where you'll help us give colleagues the support they need to be brilliant. What you'll achieve Work in a team of Service Desk Analysts, delivering first line Incident Support and Request Fulfilment services Ensure that all Incidents, Service Requests and other tasks assigned to you are resolved or fulfilled in accordance with SOPs Deliver processes relating to the procurement, configuration, deployment and disposal of user IT equipment in accordance with relevant Asset Management processes Participate in the Knowledge Management process, producing documents for the Service Desk Knowledge Base Proactively identify risks, and ensure that they are effectively managed such that all IT related Service Desk activities operate within a suitable internal controls environment.What you'll bring Essential skills Experience working in a support role within a busy IT Technical Support environment Knowledge of and experience with hardware, software and mobile technologies Experience with a range of technologies, including the Microsoft stack, Active Directory, Citrix, Windows desktop, Apple mobile devices, Avaya Telephony, etc Demonstrable experience using service management toolsets Experience of diagnosis and rectification of faultsDesirable skills ITIL Service Management Foundation v3 Certificate or equivalent Qualifications and/or equivalent work related experience within a Service Desk support role Experience of configuration and installation of user IT equipmentWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re looking for someone to join us at Orbit Taproom as our new Bar Manager. At Orbit Taproom, we're not just about pouring award-winning beers for our local community and beyond; we're about crafting an experience that blends European beer culture with great music and great food. Collaborating c

Orbit Beers is seeking a Bar Manager to join the Orbit Taproom in Greater London.

We’re looking for someone to join us at Orbit Taproom as our new Bar Manager. At Orbit Taproom, we're not just about pouring award‑winning beers for our local community and beyond, we're about crafting an experience that blends European beer culture with great music and great food. Collaborating

Residential Surveyor – AssocRICS / MRICS / FRICS.Competitive + Commission + Car Allowance + Benefits.We are delighted to be partnering with a highly respected and rapidly growing independent surveying practice based near Preston.Renowned for delivering exceptional customer service and high-quality

Facilities Account Director – London £95,000.We are seeking an Account Director to work in a very prestigious environment to join an established team, all from a various trades who make up the building services team consisting of 30 staff.Main Duties & Responsibilities:.Establish and maintain the

Tangent International are urgently looking for a number of Radio Field Engineers to work 6 month rolling contracts based in United Kingdom (Various Locations).Bedford, Hertfordshire, Essex & North East London.South/South West London and South Coast Sussex.South/South East London and M23/M20 corridor

In this exciting period of transformation, Orbit Group is recruiting a PMO Lead for a fixed term contract (FTC) until May 2028.

Home-based, with travel to customer sites.Ability to cover East of England/South East UK preferable.Full-time (Term-time only options available).Data Protection Education is a specialist consultancy providing information governance and DPO services to schools, trusts, and local authorities.We are lo

Telecommunications Engineer – Network Infrastructure Projects.Ongoing rolling contract with no fixed end date.UK-wide role working on client sites across England.Head of Projects / Decommissioning Site Manager.Experience with floorplan interpretation, including identifying racking layouts, equipme

UK Medical Lead – Weight Management / GLP-1.Part-Time | Fully Remote (UK Based) | £90–£120 per hour + Equity.We are partnering with an innovative UK digital healthcare provider to appoint a.This is a senior clinical leadership opportunity for a doctor with strong experience in.The successful c

Are you an experienced regulatory professional looking for your next long-term career move? You will need SaMD and FDA experience for this one!!.I am partnering with an innovative, medical technology business to find a dedicated.RAQA team on a permanent & 100% remote basis!.In this pivotal role, you

Orbit Group is seeking a dedicated professional for a role focused on repairs delivery across Coventry.

An exciting opportunity has arisen for an R&D Engineer to join a pioneering and rapidly growing technology company operating at the forefront of optics and healthcare innovation.The organisation is developing next-generation optical products with proven clinical impact, aimed at improving long-term

MPA have been appointed by leading Medical Practices to recruit for Family Physicians (GPs) to relocate to join their growing teams across Canada.As a Family Physician, you will deliver Primary Care Services in an outpatient clinic setting alongside patients of all ages and varying healthcare needs.

Orbit Group in Coventry is seeking a Customer Research & Insight Analyst to lead customer insight research and inform decision-making.

Due to significant growth our client is seeking a.UK wide critical energy, power, water, telecoms and social infrastructure projects.On offer is a full time staff role, hybrid working and career progression.As an Engineering Manager, you will lead HV cable design coordination, working with electrica

As a Customer Research & Insight Analyst, you will work across Orbit to embed a customer first mindset and ensure customers influence our long‑term decision making. Lead and deliver strategic research aligned with Orbits 2030 strategy, generating actionable insights into emerging tenant needs and

Contract, start of June - End of 2026.Freelance (Daily rate / Limited Company / Umbrella / Sole Trader).We need an experienced Back End Engineer to design, build, and maintain secure, scalable services underpinning a Sitecore-based digital ecosystem.Design and develop back end services using.NET / C

You need to be based in the UK or Ireland.Engineer systems that power real-world commerce.Our client is building the next generation of capabilities that power a fast-growing, merchant-focused ecosystem.Their mandate is clear: deliver value radically, responsibly, and consistently.They believe focus

The Neighbourhood Manager will represent Orbit in the community, ensuring high-quality service and compliance. Orbit Group is seeking a Neighbourhood Manager in Coventry to lead local efforts in supporting residents with anti-social behaviour and tenancy matters.

Develop and maintain automated test scripts using.Design, execute, and automate test cases for functionality, performance, and security validation.Collaborate with developers and business analysts to understand requirements and identify test scenarios.Perform functional, regression, and integration