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  • Meeting & Events Executive
    Meeting & Events Executive
    hace 5 días
    Jornada completa
    Manchester

    Meeting, Groups & Events Executive Location: Manchester, Greater Manchester, United Kingdom Salary: £30,000 to £32,000 per annum Position Type: Full-time, Permanent Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. About the Role As a Meeting, Groups & Events Executive, you will be responsible for managing and coordinating a diverse range of events from initial enquiry through to successful delivery. You will work closely with clients, suppliers, and internal teams to ensure every detail is flawlessly executed. This role offers an exciting opportunity to develop your career within the Catering & Hospitality, Sales, and Travel & Tourism sectors. Key Responsibilities Working within the reactive team to build strong client relationships through regular contact by phone, email, and in-person (experience in a commercial team, ideally in Lifestyle or upper midscale property or destination venue is desired) Respond to M&E enquiries according to company standards and manage enquiries to maximise sales, occupancy, and revenue, including up-selling hotel facilities Manage bookings via in-house system, create written confirmations, and contracts (you will need high attention to detail, ensuring brand standards and revenue maximisation). Liaise with clients to gather accurate event and reservation details whilst delivering excellent service via face-to-face and telephone interactions (strong communication skills required). Accurately input all enquiries into Sales system Work collaboratively within both the commercial team and wider hotel Consider prevention, recovery, and investigation of any complaints (problem-solving and guest care skills is essential). Typically, this role will operate Monday to Friday office hours, however you will be required to work weekends and evenings as and when business requires. Any hours over your contracted 40 hours per week, will be paid. Values you’ll share Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow What We Offer A competitive salary package of £30,000 to £32,000 per annum. Permanent, full-time employment within a supportive and friendly team. Opportunities for professional development and career progression. Exposure to a wide variety of events and clients across multiple industries. Generous holiday entitlement and company benefits in line with industry standards. If you are ready to take the next step in your career and contribute to the success of edyn’s events, we would love to hear from you. Apply now to join our passionate team in Manchester and help us deliver outstanding experiences that leave a lasting impression. - £30000.00 to £32000.00 per year

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  • Shop Supervisor
    Shop Supervisor
    hace 6 días
    £38000–£42000 anual
    Jornada completa
    Manchester

    A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: 1. Team Management Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. 2. Customer Service Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. 3. Inventory Management Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. 4. Store Operations Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. 6. Quality Control Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). 11. Reporting and Analysis Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

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  • Property Manager
    Property Manager
    hace 17 días
    £30000–£40000 anual
    Jornada completa
    Prestwich

    Property Manager (for Lettings Minimum 3 Years Experience) Location: Prestwich, Borough of Bury, M25 2QB Salary: £30,000- £40,000 per annum, DOE + Benefits! (ARLA Qualification Helpful) Contract: Full-time, permanent Benefits: 31 days holidays (including bank holidays),Company Contributory Pension, Competitive Salary and a supportive team atmosphere! About us We are an Estate Agency in North Manchester established over 40 years with properties across the Northwest! Hyde Estates & Lettings Agents are recruiting an Experienced Lettings Property Manager with Office Compliance knowledge essential to join a highly successful Estate & Lettings Agency in residential and commercial based in north Manchester established over 40 years with properties across the Northwest. with an immediate start. The Role: Lettings Property Manager The candidate must be able and willing to carry out other duties relating to the day to day running of the Estate and Lettings agency business. Key Responsibilities; • Manage lettings negotiation and lettings valuation enquiries, • Handle all viewing enquiries for both sales and lettings including booking viewings, • Process all tenancy applications to include referencing and document verification, • Collect holding fees ensuring compliance with current legislation, • Ensure correct deposits are being managed in line with deposit regulations, • Arrears management, • Deal with any queries from landlords or tenants, • Create tenancies agreements, addendums where required and renewals, • Coordinate property maintenance, liaise with landlords, tenants and contractors, • Input invoices onto the CRM system utilizing the accounting system, • Manage check-ins and check-outs using Inventory Hive Software, • Arranging management visits with tenants and carryout management visits using Inventory Hive Software., • Provide high quality customer service, • Must be computer literate with the ability to compose emails/letters to a high standard, • Good organisational skills, • Preferably ARLA (property mark) qualified or willing to work towards qualification, • Excellent telephone manner with the ability to resolve day to day issues Minimum of 3 years property experience, • Must be experienced and fully proficient in all matters of compliance to include residential, commercial sales and lettings and all matters of office compliance including money laundering., • Must be fully proficient with Vebra Alto in Sales, Rentals, Accounts and Experienced with Inventory Hive software., • Outstanding customer care / customer service experience, • Resilient, positive, organised, numerate and detail oriented., • Excellent verbal and written communication skills, • IT literate (MS Office, internet, email systems), • A Full UK clean driving license and access to your own vehicle must have Business insurance., • Must have full knowledge of both sales and lettings, • Have previous experience within property condition reports., • Have a friendly and professional manner who is also customer driven with a passion to exceed expectations., • Be able to build solid and positive relationships with tenants and landlords., • Be extremely organised and able to complete administration tasks with precision. Be comfortable in achieving targets. If this Lettings Property Manager role sounds of interest, please apply online today by sending your CV. We will look forward to receiving your application! No agencies please. Screening Questions: Preferably ARLA (property mark) qualified or willing to work towards qualification Do you live within a 30 minute commute to M25 2QB? Do you have previous experience within a Lettings Property Manager role dealing with Do you have a valid UK Drivers License with Business insurance and access to your own vehicle? Do you have at least two 3 years previous experience

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