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As a Night receptionist, your nights will include anything from managing reservations, taking payments, check-in & out guests, handling enquiries and complaints, patrolling and security walks, responding to Guest reviews, to cleaning our social areas and assisting the management team with the daily reporting and breakfast setup What skill you need: Checking guests in and out Are hardworking and enthusiastic Responding to guest queries via e-mail, telephone or in-person Processing payments Offer guests great customer service Night auditing Ensuring the hotel and its guests are secure through the night Efficient transfer of information to staff members on the morning shift Who we are looking for: Fluent spoken/written English (other languages are a bonus) Competent level of IT proficiency Ability to work on your own and as part of a team Friendly but professional work ethic Flexible availability Able to take initiative and remain calm under pressure Organised, helpful and friendly individual Previous experience in a similar role within a hostel, solo customer-facing roles, or a hospitality background is highly preferred. We are currently looking for night receptionists to cover both hostels in London Elephant & Castle and Kensington Holland Park Job Type: Full-time Pay: £12.00 per hour Schedule: 8 hour shift
Ehla is looking for the next bright, enthusiastic Team Member to join our friendly and hardworking Street Food team. A customer facing role, located in various sites across South East and East London. Requirements: - Excellent customer service skills - Good English language skills - Ability to work as part of a team - Food service and handling skills - Good time keeping skills - An interest in food - Keen eye for detail and cleanliness The role requires you to arrive on time at one of our busy market locations and to help 1 or multiple colleagues to set up the outdoor location ready for service. Service is fast paced and above all tackled always with a smile, with a huge focus on our lovely customers. During service you will be required to prepare wraps and salad bowls, take payments and to generally run the FOH while a colleague runs the BOH. Great team work between FOH and BOH is key in order for service to run smoothly. Throughout the day you must make sure to keep the entire service area clean and tidy, stopping service quickly for a minute or 2 to clean is absolutely acceptable. Cleanliness is of top priority when serving food! After service you will help your colleague to clean and pack down for the day. Cleaning all equipment and surfaces before helping your colleague load all the equipment away. Bonus': - One free meal on every shift - Free transport to locations from our Woolwich unit - Cash bonus' for the whole team if targets are met - Wage is always assessed and can increase depending on focus, reliability, skills and longevity.
Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
Full job description Front of House Waiter/Waitress Restaurant Overview: At Terra Moderna, we believe that delicious food and freshly made pasta is not just something to eat, but a way of life. We are excited to share our passion for food with you and look forward to welcoming you, a passionate, warm, and engaging Waiter/Waitress to our restaurant very soon. We are a proud and ambitious Group, planning to take the best Restaurant Manager along on this ride with us. Like we handcraft our awe-inspiring food and pasta, we want to handpick the absolute best staff. We are looking for passion, inspiration, and the personification of a hospitality industry gem. Living and breathing good food, good wine, and even better speciality-coffee. In return, we offer you a generous guaranteed salary, boosted earnings with substantial tronc, profit share of the restaurant and exponential career development opportunities. The Waiter/Waitress role is critical within Allegra Group, Culinary Grace and most importantly, Terra Moderna – a brand-new Modern Italian restaurant in Belsize Park, London. We take pride in our commitment to using the freshest, locally sourced ingredients to create dishes that are vibrant, authentic, and bursting with flavour. At Terra Moderna, we provide our guests with a warm and welcoming atmosphere, the perfect retreat for all occasions. You will be empathetic and accountable, maintaining high standards will be your second nature. You will naturally have great energy, leading a strong team, motivating them to deliver warm and memorable experiences. You will work closely with the wider, inspired team to build a business to be proud of, driving the restaurant strategy forward and smashing targets. Job Description: England’s Grace is seeking an experienced, friendly, and professional waiter/waitress to join our front of house team. As a Terra Moderna waiter/waitress, you will be responsible for providing excellent customer service by greeting guests, taking orders, serving food and beverages, and ensuring our guests have a memorable dining experience. Your responsibilities will include: - Warmly welcoming guests and providing menus and assistance with seating - Taking food and drink orders accurately and efficiently - Serving dishes and drinks in a timely manner, ensuring orders are complete and correct - Answering questions about menu items, providing recommendations, and explaining preparation methods - Processing guest payments following established procedures - Maintaining a professional appearance and demeanour on the floor - Promptly addressing any issues or complaints that may arise The ideal candidate will have: - Previous waitressing experience in a fast-paced restaurant - Knowledge of food and wine pairings and preparation methods - Excellent communication and customer service skills - Attention to detail and ability to multi-task - Teamwork and time management abilities - Passion for food and eagerness to learn This is a great opportunity to play an integral role in providing excellent dining experiences. No prior experience in Antipodean cuisine is required, but an enthusiasm to learn is a must. Our waitstaff will receive on-the-job training on our menu, recipes, and service procedures. We offer competitive wages and benefits in a lively work environment. Please submit a CV to be considered for this position. Benefits · Free meal and coffee on shift · Discount across our venues · Incentive and reward schemes Location: 2b England's Ln, Belsize Park, London NW3 4TG Job Types: Full-time, Part-time, Permanent Pay: £12.50-£14.00 per hour Benefits: Discounted or free food Schedule: 8 hour shift Weekend availability Experience: Hospitality: 2 years (required) Bartending: 2 years (preferred)
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Farla Medical was established in 2002 and is today is recognised as a prominent UK supplier to GPs, Clinic and Hospitals (Private and NHS). Distributing over 20,000 branded consumables and equipment, Farla is also a leading manufacturer of over 700+ of their own brand label medical supplies lines including everyday consumables, surgical instrument packs and care products (including MediRange, EconoTest and Instramed). Job Title / Department Junior Credit Controller Reporting to: Accounts Department Farla Medical was founded in 2002 to develop, manufacture and distribute medical supplies (consumables and equipment) • precision instrument production • quality clinical governance • excellent customer service • competitive pricing • fast efficient delivery to GPs, Clinics, Hospitals (Private and NHS). "Farla Always Delivers". Today Farla is recognised as a leading UK supplier and manufacturer of medical supplies and care products supplying over 10,000 products and manufacturing 700+ own label lines through MediRange, EconoTest and InstraMed umbrella brands. "Farla. Excellence Delivered”. Our Requirements We are looking for a Junior Credit Controller and offer a fantastic opportunity for a highly commercial and enthusiastic individual ideally with 1-3 years’ experience in a fast-paced manufacturing and distribution sector to join our Finance team (medical supplies sector would be desirable but not essential). Highly motivated and with excellent people skills you are looking to take the next big step to be part of re-structuring of our Finance Department and growth of a leading UK Medical Supplies company and influence the future of how our business runs and our Company grows. Overview You will already have experiences in a Credit Controller role. Working within the Finance Dept and closely with Senior Management, Purchasing and the Customer Service Teams, this role will suit a highly organised individual with multi-tasking ability who is able to work with a variety of people and work to financial timelines and objectives. Your qualities will include strong analytical and excel skills, self-starter and ability to use your initiative. Your main responsibilities are the Provision of Credit Controller Services Working alongside the Finance team members to free up their time to add value: General accounting duties including posting invoices / accounts payable / receivable Reconciling accounts and do the same for the month end for the whole debtor ledger Additional bank reconciliation / Amazon Reconciliation Credit cards reconciliation and CC payments (credit/ debits) Posting information to accounting journals or accounting software from such source documents Follow-up / debt chasing payments / monies owed (below a certain amount) Maintain complete sets of financial records / keep track of accounts, Reconciliation of accounts to ensure their accuracy The Services will also include any other tasks which the Parties may agree on Liaising with management accounts team to ensure correct reporting of sales reports, margin and costs Understanding of the CRM / financial reporting system (Khaos) and liaising with the internal support providers for specific requirements / needs Work in line with agreed KPIs, standards, policies and regulations Required skills & experience: Minimum 1-3+ years’ work experience Numerate with excellent attention to detail. Excellent data input skills. Part Qualified/Passed Finalists – CIMA/ACCA Experienced IT capabilities including Microsoft Office suite / Outlook with strong Excel skills Prior use of Sage or other CRM Sales Management System (desirable) – we currently use Khaos (training will be given) Behavioural: Self-starter with willingness to assume responsibility and take charge Good time-management and multi-tasking skills with the ability to set priorities, meet deadlines and manage workloads Motivated to bring new ideas and best practice to the team and company Excellent verbal and written communication skills Ability to work in a team-oriented environment as a key player Self-motivated, confident and focused approach to get the job done Ability to work under pressure (and remain calm) and easily adapt to changing priorities and demands Committed, punctual and reliable Great negotiating and customer service skills as role requires regular internal and external communication
A new opportunity for a barista - waiter/ss to join our team! What we are looking for: • A passionate and energetic staff member to join our front-of-house team. • A friendly and multitasking person with outstanding customer service. • The right person is passionate about coffee, looking for the right challenge in a fast-paced environment in which demonstrating his/her abilities, having a relevant experience in a coffee shop/venue. • You will be required also to take orders, payments and manage delivery orders. What we offer: • Competitive starting salary with an eye on career progression • Staff meals on duty • 28 days of holidays • To join a family in a fun environment If you feel you're up for the challenge, please get in touch!
Full job description We have an exciting opportunity for a Waiter to join our highly successful team here at our Dorset Square Hotel. We are looking for someone who is passionate about hospitality and will work well within a dynamic and fast paced environment, handling multiple tables at any one time. Your main role will be to interact with our guests by taking orders, making recommendations, delivering their food, processing payments and providing anything that they ask for in a timely and effective manner. What we Offer: £14.00 - £15.00 per hour inclusive of service charge Discounts & Perks Platform Wage Stream – An employee app to stream your wages before payday Paid overtime Flexibility No split shifts Cycle to work scheme Uniform and meals provided Uniforms dry cleaned Discounted personal dry cleaning Social events, wellbeing and team activities Award winning training opportunities and career development Fully funded English lessons One paid volunteering day per year Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club and an overnight stay) And much more! What you Need: Ability to work under pressure Fanatical about food Experience of working in a fast paced and busy restaurant Demonstrate excellent attention to detail Passionate about providing excellent customer service Organisational and Communication Skills Ability to work within a team Why join Firmdale Hotels? Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York. We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades; Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality” Manager of the year - Laura Sharpe, Cateys 2018 Hotel of the year - Group - Cateys 2018
We are looking for a passionate, dedicated, and service-oriented Waiter/Waitress to join the team at the award-winning restaurant Perception Bar in the W London hotel. Would you like a job that gives you… - Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000! - £5 breakfast when staying in any of our European hotels - Discounted food & drink in all our restaurants and bars - Discounts for your friends and family - Wellness and mental health programmes - Flexible scheduling - World class training and development, including leadership development and WSET - Unlimited career opportunities (internationally and locally) - Specially curated discounts in thousands of shops …and much more As a Waiter/Waitress you will: - Love an early start to the day - Thrive off a busy service - Take charge of a section in the restaurant: taking orders, making recommendations and processing payments - Have an in-depth knowledge of food, drink and allergens - Communicate clearly with management and the kitchen - Take responsibility for ensuring a seamless guest experience …to name a few!
We are seeking experienced and professional Wait Staff to provide exceptional service by serving meals and drinks to our valued patrons. Your primary goal will be to ensure customer satisfaction and enhance our establishment’s reputation through your excellent customer service skills. As a Wait Staff member, you will be responsible for welcoming guests, taking orders accurately, delivering orders promptly and efficiently, and addressing any customer inquiries or concerns. You will also collaborate with the kitchen staff and management team to ensure smooth operations and maintain high standards of cleanliness and service. To succeed in this role, you should have a friendly and outgoing demeanor, excellent communication skills, and the ability to work well under pressure. Prior experience in a similar position and knowledge of food safety regulations are preferred. Join our team and contribute to creating memorable dining experiences for our patrons while upholding the reputation of our establishment. Responsibilities Show customers to their seats and present our variety of menu options Advise on the best food and drink choices for each customer and answer questions Take orders and deliver them to the table deftly and accurately Attend to the tables and guarantee compliance to cleanliness standards Check the quality of the final servings and resolve any issues Deliver checks and accept payment Work with other staff as a team Work diligently to achieve outstanding service quality Requirements and skills Proven work experience as a Server, Wait Staff Member Ability to build relationships with colleagues and customers and ensure mutual satisfaction. Customer-oriented and planning skills Working knowledge of cash register and any ordering information system Outstanding people skills Patient and friendly with demonstrated experience in problem solving Good physical condition High school diploma; food safety training will be a plus