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Customer Contact Officer - Full Time 35 Hours per weekLocation: Head Office - DidsburySalary: £26,038You’ll be the first point of contact for our customers and often colleagues for a wide range of queries that will be received through various contact methods. You’ll work in a fast paced and busy Customer Hub with a focus on providing excellent timely resolution for our customers and colleagues. Every day and every enquiry is different, but you will have plenty of support around you to enable you to deliver the level of service expected, including peer to peer support, specialists and managers who are all easily accessible to provide the coaching and guidance needed. What you’ll be doing Responding to a range of customer and colleague queries which will include raising repairs, rent account management, tenancy related issues, ASB queries, re-housing advice and complaints. Responding to these enquiries in a timely manner through a range of ways such as over the phone, by email and by webchat in line with our quality guidelines and service standards. Providing guidance and assistance to customers to enable them, where possible, to resolve issues themselves or where appropriate signpost to other agencies who can support them. Managing difficult situations and customers, but knowing when to escalate more complex queries to the Neighbourhood Colleagues, Specialists or Team Managers. Identifying safeguarding concerns and ensure they are dealt with promptly and in line with our guidelines. Ensuring that clear, comprehensive and timely records are logged into our systems for all contacts. Managing customer expectations about the services we offer and have a good understanding of the customer’s responsibilities when holding a tenancy. Part of a team rota, where you’ll be working bet

Recovery WorkerMerseysideFull time, temporary £15.50 - £16.00 per hour PAYEOur client, a leading substance misuse charity are currently recruiting for two Substance Misuse Recovery Workers based in Merseyside. These are full time, 3 month contracts to start immediately working Monday - Friday 9am - 5pm.The roleAs a Recovery Worker, you will be responsible for;Supporting service users from first contact through their full treatment and recovery journey.Delivering screening, assessments, psychosocial interventions, and structured recovery plans with appropriate onward referrals.Reducing drug and alcohol-related harm for individuals and the wider community.Advocating for access to partner agencies and specialist services.Promoting social reintegration, resilience, peer support, and independent, meaningful living.The CandidateExcellent understanding of drug and alcohol issues and experience of working within a related field.A commitment to multi-agency working and establishing partnerships with other professions to achieve good outcomes for the service user group, e.g. mental health services, criminal justice agencies, community groups, etc.Excellent time management skills, and an ability to work on own initiative, prioritising accordingly.Experience of working with opiate and non-opiate caseloads.Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the releva

Job Title : Associate Specialist Grade – General Adult Psychiatrist Location : Atrom Mindcare, Epping, Essex - Predominantly on-site with a small number of pre-planned remote sessions Contract : Full-time or Part-time (flexible working considered) Reporting To: Clinical/Medical Director About Atrom Mindcare Atrom Mindcare is a modern, holistic and progressive psychiatric clinic based in Epping. We provide high-quality, evidence-based mental health care through a multidisciplinary approach, combining clinical excellence with innovative technologies. We are a Designated Body and place strong emphasis on clinician development, wellbeing, and high standards of governance. Role Overview We are seeking a motivated and compassionate Associate Specialist Grade General Adult Psychiatrist to join our growing service. The post-holder will work primarily on-site and contribute to both NHS and private services, with opportunities to develop specialist skills in neurodevelopmental psychiatry and interventional treatments. Key Responsibilities Clinical Duties Conduct Adult ADHD assessments for NHS patients referred via the Right to Choose (RTC) pathway o Prescribe and manage medication for ADHD under the titration pathway, where clinically indicated o Undertake Adult ASD diagnostic assessments in line with recognised standards o Deliver Deep rTMS (repetitive Transcranial Magnetic Stimulation) using BrainsWay technology for private patients with: o Treatment-resistant depression o Obsessive Compulsive Disorder (OCD) o Provide high-quality, patient-centred psychiatric care in line with GMC and Royal College of Psychiatrists guidance Multidisciplinary & Professional Responsibilities o Participate in MDT meetings, case discussions and service development o Engage in clinical supervision, annual appraisals, and revalidation processes o Maintain accurate and timely clinical documentation (with administrative burden minimised through Heidi AI) o Contribute to a culture of learning, quality improvement and clinical governance Training & Support o Full training provided in Deep rTMS and BrainsWay technology o Access to clinical supervision, peer support, and structured appraisal o Support for professional development within a designated body framework Person Specification o Essential § GMC registration with licence to practise § Experience working in General Adult Psychiatry § Competence in psychiatric assessment, diagnosis and medication management § Ability to work effectively within a multidisciplinary team § Commitment to high standards of clinical care and patient safety o Desirable § Experience in Adult ADHD and/or ASD assessments § Experience prescribing ADHD medications § Interest in interventional psychiatry or neuromodulation treatments § Section 12 approval (or willingness to obtain) What We Offer o Flexible full-time or part-time working arrangements - working as an employee. o Reduced administrative workload through AI-supported documentation o Supportive, forward-thinking clinical environment o Opportunities to develop specialist interests and new skills o Modern facilities and access to innovative psychiatric treatments Equal Opportunities o Atrom Mindcare is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates.

Clinical AI Author – Specialist Physicians (ACAI Program | United Kingdom) Company MetaQare Global Holdings Location: Remote (United Kingdom) Type of Collaboration: Consulting / Independent Professional Engagement Company Address: MetaQare Global Holdings 254 Chapman Rd, Ste 208 #24871 Newark, Delaware 19702, USA Position Overview MetaQare is selecting a limited group of 100 highly respected and influential specialist physicians in the United Kingdom, including Consultants, Clinical Leads, Heads of Department, Medical Directors, Academic Clinicians, and recognised clinical opinion leaders, to join its international program Authors of Clinical AI (ACAI). ACAI is an elite global medical collaboration in which experienced physicians contribute their clinical reasoning, guideline-based expertise, and real-world medical judgment to the development of transparent, explainable, and evidence-based Clinical AI decision models. This is not a traditional employment position. It is a high-level professional collaboration designed for senior physicians with established clinical authority who seek intellectual leadership, international visibility, and lasting impact in the evolution of Clinical AI. Participants act as Clinical AI Authors, directly shaping a new generation of physician-led, ethically grounded clinical intelligence. Your Role as a Clinical AI Author As a Clinical AI Author, you will assume a senior scientific and strategic expert role, including: • Contributing to the design, structuring, and validation of clinical decision-making models within your specialty., • Translating evidence-based UK clinical practice (NICE guidelines, Royal College standards, NHS frameworks, and international guidelines) into structured, explainable decision logic., • Reviewing anonymised clinical cases and participating in senior-level, interdisciplinary peer-review processes., • Collaborating closely with MetaQare’s medical, scientific, regulatory, and technology teams., • Ensuring clinical rigor, traceability, explainability, and ethical integrity of all models., • Your clinical expertise is transformed into a digital clinical decision model reflecting your diagnostic and therapeutic reasoning., • Your judgment supports diagnostic pathways, risk stratification, and treatment decisions with full explainability and auditability., • You receive royalties linked to the validated clinical use of the model you help develop., • Your name becomes part of a select group of 100 physician pioneers shaping the future of Clinical AI in the United Kingdom., • MBBS / MBChB (or equivalent medical degree)., • Full registration with the General Medical Council (GMC)., • CCT (Certificate of Completion of Training) or recognised specialist registration., • Minimum 5 years of independent consultant-level clinical practice., • Preferably experience in leadership roles (Clinical Lead, Consultant, Medical Director, Academic Lead, etc.)., • Strong evidence-based clinical reasoning aligned with NICE and Royal College guidance., • Recognised as a reference expert within your specialty., • Demonstrated interest in medical innovation, Clinical AI, and decision-support systems., • Ability to collaborate as an independent medical consultant. We are seeking senior specialists across multiple disciplines, including but not limited to: Cardiology · Oncology · Dermatology · Gastroenterology · Gynaecology · Neurology · Endocrinology · Paediatrics · Allergy & Immunology · Respiratory Medicine · Internal Medicine · Psychiatry · Rheumatology · Trauma & Orthopaedics · General Surgery · Urology (Additional specialties are welcome.) What MetaQare Offers • Participation in the first global network of physician-developed clinical intelligence., • Comprehensive scientific, ethical, regulatory, and technological support., • Author agreement with a long-term royalty-based compensation model., • International visibility through the Global Medical Innovation Panel. MetaQare was founded with a clear mission: To preserve and scale clinical knowledge across time, institutions, and borders. For the first time, medical expertise can be digitally amplified without compromising scientific rigor, ethics, or transparency. Physicians who join ACAI do not work for AI — they define it. Application Process Please submit your CV along with a brief description of your specialty and current leadership role via LinkedIn Recruiter. Applications are reviewed on a rolling basis by the MetaQare Clinical Committee. 🔗 More information: 📩 Contact:

At Health Partners, we pride ourselves on being one of the UK’s leading providers of occupational health and wellbeing solutions. We partner with organisations across diverse industries, helping them to support the physical and mental health of their employees. Please note that the closing date for this vacancy is subject to change and the advert may close earlier if sufficient applications are received. We encourage early applications to avoid disappointment. About Psych Health Psych Health, part of the Health Partners group, is one of the leading providers of psychological services to the workplace sector, offering a range of psychotherapeutic assessments and treatments, from CBT, counselling, to EMDR. Established in 2008, and proud to still be a clinically led organisation, we place our clinical work and the quality of it at the heart of everything we do. Working across a varied and rapidly expanding client base including employers, insurers and Occupational Health providers, we provide high quality psychological assessment and therapy to employees across a diverse range of sectors, from manufacturing to blue light services. At Psych Health, we believe that excellence in clinical care is achieved by supporting our clinicians to do what they do best. We are passionate about helping people get better, stay better and live better and by creating a truly nurturing culture, not only are our clinicians able to grow, develop and thrive, but our patients benefit from our ongoing commitment to improve patient outcomes. Ref:POS294 Role Outline As our team of dedicated clinicians continues to grow throughout 2026, we are hiring for passionate and patient-centred Clinical and Counselling Psychologists to join our Psych Health service. In line with our dynamic growth, we offer a flexible approach to employment. This remote position is available Monday to Friday on a part-time or full-time basis, ranging from a minimum of 2 days / 15 hours per week to a maximum of 5 days / 37.5 hours per week, catering to your work-life preferences. We are happy to offer flexibility regarding the pattern of your working hours, within service parameters. Working hours must include a Tuesday or a Thursday to attend weekly team meetings. Please note that this job advert is for remote working from home in the UK only. Working from abroad is not allowed and will not be considered for this role. Applicants must ensure they are able to legally work and reside in the UK, and must be available to work during UK working hours. Any applications from individuals who are not able to meet these requirements will unfortunately not be considered. Please note, unfortunately we are unable to offer sponsorship either now or at any time in the future. What you'll be doing: This is a fast-paced clinical role, where you’ll have variety in your caseload and be treated as a valued member of the team. On a weekly basis, you'll deliver exceptional one-to-one psychological triage, assessment and brief, goal-oriented treatment to a caseload of adult patients who are motivated to get well and presenting with varied clinical presentations and contextual factors. You’ll also benefit from fortnightly individual clinical supervision and weekly team meetings, which rotate between specially in-house curated CPD sessions, training, peer supervision, self-care practices, and team business updates. Your role will involve a broad spectrum of clinical responsibilities, promising a dynamic and fulfilling work experience. In addition to the core clinical focus of the role, you will also have the opportunity from time to time to get involved with other exciting elements, such as: • Developing specialist capabilities in workplace-focused psychological therapy, along with the creation and facilitation of related training programmes., • Conducting specialist assessments for our clients (e.g. fitness for work; vulnerable role assessments, neurodiversity assessments, and cognitive assessments)., • Designing and delivering impactful mental health workshops for our key clients., • Being supported to create a personalised annual development plan, crafted to realise your long-term professional ambitions. What we are looking for: • A HCPC-registered Clinical / Counselling Psychologist with relevant clinical experience, preferably in Primary Care or occupational health settings., • A solid background in delivering a variety of evidence-based psychological therapies and brief, solution-focused interventions remotely via video call., • Experience working with a diverse demographic, encompassing adults, is essential., • Additional experience working with children, young people and families is desirable, but not essential., • Candidates with experience of delivering neurodiversity assessments will be highly desirable., • A commitment to personal growth, skill acquisition, and active contribution to the development of our services., • Experience in designing and delivering mental health-related training sessions or workshops is highly desirable., • A team-oriented individual who is eager to join and enhance our large and expanding collective of psychology professionals (CBT Therapists, Counsellors, and Psychologists), enthused by improving workplace health. This is an invitation to elevate your career within a company that values progression and impact. At Psych Health, your professional development is paramount, and your work will leave a lasting impression on the mental health landscape. Join us and be part of shaping a brighter, healthier future for employees nationwide. Education & Qualifications Doctorate / PhD in Clinical Psychology or Counselling Psychology Bachelors Degree in Psychology Salary We are offering a salary range between £53,000 - £60,000 FTE (Pro Rata to days worked), dependent on experience and qualifications. Company Benefits We value the people who work with us and our rewards package is reviewed regularly to reflect this. Our current benefits package is: • Competitive annual salary dependent on qualifications and experience, • Contributory pension scheme up to 6%, • Life assurance, • Starting on 25 days annual leave plus bank holidays, increasing with length of service, • Have a day off for your Birthday (non-contractual benefit), • Discounted gym membership, • Health cashback plan, • Certifications, • HCPC registration, • Private Medical Insurance About Health Partners Health Partners are committed to transforming the way health and wellbeing services are delivered in the UK. As one of the UK’s leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees. Our mission is simple: to empower people to lead healthier, happier, and more productive lives. With a strong focus on innovation and excellence, Health Partners combines clinical expertise with a personal, compassionate approach. Our multidisciplinary team of healthcare professionals, including occupational health advisors, physicians, physiotherapists, and counsellors, delivers tailored, evidence-based solutions designed to meet the unique needs of our clients and their workforce. We pride ourselves on fostering long-term partnerships built on trust, professionalism, and results. Whether it’s through workplace health assessments, proactive wellbeing initiatives, or mental health support, Health Partners is dedicated to making a real difference. At the heart of Health Partners is a culture of collaboration and continuous improvement. We believe in investing in our people and providing opportunities for growth, ensuring that our employees feel valued and inspired to deliver their best. By joining Health Partners, you’ll become part of a dynamic team that’s passionate about driving positive change in the workplace and beyond. If you’re ready to make a meaningful impact in the field of health and wellbeing, we’d love to hear from you. Together, we can build healthier futures. Diversity & Inclusion Statement Health Partners are a proud member of the Disability Confident employer scheme Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you. We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds. Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.

Consultant Radiologist (Teleradiology) Apollo Radiology International | United Kingdom (Remote) Job title: Consultant Radiologist (Teleradiology) Salary: Competitive reporting rates with consistent case availability Hours: Flexible (minimum commitment negotiable) Location: Homebased (fully cloud-based reporting platform) Do you want to work with a global leader in radiology reporting? Would you like the flexibility to choose how and when you work, whilst being part of an international network of radiology experts committed to excellence and innovation? What can Apollo Radiology International offer you? • Guaranteed workload of routine elective MR & CT scans, • Market-competitive reporting rates and consistent demand, • Fully integrated cloud-based reporting platform – single sign-on, intuitive interface, no additional software required, • Seamless workflows with clinical automation – reports auto-allocated, prioritised, and ready when you log in, • Voice Recognition (VR) built-in – no external tools needed, • Appraisal & Revalidation support at no cost to you, • Bi-monthly REALMs (Radiology Education and Learning Modules) for ongoing development, • Integrated double-blind peer review system for quality assurance, feedback, and recognition through our “Good Spot” feature, • Arbitration functionality within the platform for smooth resolution of discrepancies, • Collaborative team culture with support from ARI’s UK operations and global radiology network, • Senior Clinical Leadership support from ARI's Clinical Lead Council Why join Apollo now? At Apollo Radiology International, we are reshaping the future of teleradiology. By combining clinical excellence, cutting-edge technology, and Radiology best practice, we empower radiologists to focus on what matters most—delivering accurate, timely reports that improve patient care. You’ll be joining a trusted partner of the NHS and private providers, backed by the world-renowned Apollo Hospitals Group, with a strong focus on continuous improvement, education, and innovation. About the role As a Consultant Radiologist with ARI, you will: • Accurately interpret and report MR and CT scans in line with NHS and private standards, • Deliver reports within KPI turnaround times to support efficient patient care pathways, • Participate in peer review and vetting as required, • Collaborate with our ARI UK team to ensure consistency and quality in reporting, • Uphold professional and regulatory standards at all times About you • Medical degree and GMC registration, • Inclusion on the GMC Specialist Register, • FRCR, CCT, or CESR certification About Apollo Radiology International Apollo Radiology International (ARI) is a global leader in providing high-quality radiology reporting services through cutting-edge teleradiology solutions. As part of the renowned Apollo Hospitals Group, ARI combines clinical excellence, advanced technology, and international standards to deliver trusted diagnostic interpretations to healthcare providers worldwide. With a team of expert radiologists and a commitment to continuous education through the ARI Academy, we are dedicated to enhancing diagnostic accuracy and improving patient outcomes across borders. Our mission is to enhance diagnostic accuracy, support clinical decision-making, and improve patient outcomes across borders. If you’re ready to work smarter, not harder, with a trusted global leader—join Apollo Radiology International today.

Director of AI/Machine Learning, Drug Discovery | Pharma/BioTech | Series A - B2B Platform | EU Remote | | Salary Up to £200,000, plus early equity+benefits Our client is a pioneering technology provider that is reshaping how AI is applied within pharmaceutical R&D. They provides a neutral, production-grade infrastructure that enables global pharmaceutical companies to collaborate securely on large-scale AI models without ever sharing their proprietary data. By leveraging federated computing, they power multi-partner data networks across small molecules, antibodies, and protein folding. Unlike traditional biotech firms, they do not develop their own drug assets; instead, they empower their partners' computational teams to accelerate their own discovery programmes. The Role of Director of AI/Machine Learning, Drug Discovery | Pharma/BioTech | Series A - B2B Platform | EU Remote | | Salary Up to £200,000, plus early equity+benefits We are seeking a Director of Computational Drug Discovery to build and lead a high-impact team of application scientists. This is a hands-on, externally facing leadership role requiring deep scientific credibility and the ability to engage directly with senior stakeholders at the world's leading pharmaceutical companies You will bridge the gap between cutting-edge Machine Learning and real-world drug discovery, ensuring our models and workflows deliver measurable value in practical industrial settings. Responsibilities: • Own the scientific direction across various modalities and data types, defining which drug discovery problems and workflows the platform prioritises., • Act as a peer-level counterpart to pharma R&D leaders, providing authoritative guidance grounded in real-world discovery experience to help get new collaborations over the line., • Lead an established core team including senior medicinal chemists, machine learning engineers and oversee the recruitment of additional members over the next 6–9 months., • Partner with internal Product and ML/AI teams to translate customer needs into clear model requirements and enterprise-grade software solutions., • Represent the organisation within the scientific ecosystem through publications, talks, and direct engagement with the community. Requirements for the role: • PhD in computational chemistry, cheminformatics, computational drug discovery, or a closely related field., • 8+ years of post-PhD industry experience in computational drug discovery, with a proven impact on programmes from hit finding through to lead optimisation., • Deep, practical knowledge of structure-based and ligand-based design, ADMET modelling, and the integration of biophysical data., • Exceptional understanding of modern ML approaches and the judgement to know where these technologies materially improve outcomes., • Comfortable operating in a fast-paced, venture-backed, remote-first environment., • A clear drive to enable customer discovery programmes rather than running internal pipelines., • Strong undertanding of Co-Folding and OpenFold3 What can they offer you? • A high-influence role working closely with the founders to shape company strategy., • Up to 200,000 Euros or GBP depending on location salary, • Remote-first working with a dedicated work-from-home budget and co-working stipend., • Comprehensive suite of benefits, including a wellbeing budget and mental health support., • Generous holiday allowance. If you think you would be a good fit for the Director of AI/Machine Learning, Drug Discovery | Pharma/BioTech | Series A - B2B Platform | EU Remote | | Salary Up to £200,000, plus early equity+benefits - Drop over your CV and we will give you a call.

Lead Mechanical Engineer / Reliability / Maintenance – Power Generation CHP / Power Station £90k - £120k plus 15 % bonus Car Allowance Pension About the Role — Mechanical Focused Version As a Power Generation Engineer, you will act as the mechanical and plant-systems subject matter expert supporting underwriting decisions and client risk reduction strategies. The role centres on evaluating the mechanical integrity, operational reliability, and failure exposure of power generation assets and associated balance-of-plant systems. You will provide technically grounded risk selection input and practical, engineering-driven loss prevention guidance. Main Responsibilities • Provide specialist mechanical engineering support to underwriters on Power Generation accounts, focusing on rotating equipment, thermal systems, and critical plant infrastructure., • Conduct detailed field surveys of operational and construction-stage power facilities, assessing mechanical condition, equipment reliability, maintenance practices, and failure vulnerabilities., • Inspect and evaluate boilers, turbines, generators, transformers, pressure systems, piping networks, cooling systems, and auxiliary mechanical equipment., • Review maintenance regimes, inspection intervals, shutdown practices, and condition monitoring programs to verify effectiveness of mechanical risk controls., • Identify single-point failures, mechanical degradation risks, and system design weaknesses that could lead to property damage or business interruption., • Develop engineering-based loss prevention and reliability improvement recommendations targeting mechanical failure modes and operational stresses., • Present technical findings to plant engineering and maintenance teams, focusing on equipment condition, failure scenarios, and mitigation actions., • Produce technically detailed survey reports using formal risk assessment methods, engineering calculations, and loss estimation tools., • Perform desktop mechanical risk reviews using drawings, P&IDs, maintenance data, inspection reports, and third-party technical documentation., • Translate mechanical risk findings into clear technical guidance for underwriters., • Manage technical survey programs for assigned clients, including service planning, coordination, technical reviews, and engineering stewardship meetings., • Produce Account Summary Reports with emphasis on mechanical reliability exposure and asset condition risk., • Peer review engineering survey reports for technical accuracy and mechanical risk coverage., • Analyze loss events from an engineering failure perspective, identifying root mechanical causes and preventive controls. What We’re Looking For Experience • 10+ years of hands-on industrial experience in power plant mechanical engineering, operations, or maintenance., • Direct experience with heavy rotating equipment and thermal systems such as steam turbines, gas turbines, boilers, heat recovery systems, and large transformers., • Strong practical knowledge of mechanical integrity, inspection, reliability engineering, and failure mechanisms., • Experience across multiple power generation technologies including thermal, combined cycle, nuclear, and renewable facilities., • Involvement in plant construction, commissioning, or major outage projects., • Experience performing mechanical condition assessments and reliability audits., • Prior work with insurers, risk engineering firms, or technical consultancies is beneficial., • Experience working across international sites and engineering cultures. Technical Skills & Qualifications • Degree-qualified Mechanical Engineer (or closely related discipline)., • Strong knowledge of mechanical engineering principles, plant equipment design, and failure modes., • Practical understanding of maintenance strategies, inspection techniques, and condition monitoring methods., • Ability to interpret mechanical drawings, system layouts, and technical specifications., • Strong loss prevention and reliability engineering capability., • Additional languages are an advantage. Key Capabilities • Comfortable working in both office and heavy industrial plant environments., • Able to conduct detailed mechanical inspections involving extended walking, climbing, and working at elevation with PPE., • Strong technical writing and documentation skills with high attention to engineering detail., • Able to clearly explain mechanical risks and failure impacts to both technical and non-technical stakeholders., • Self-directed, analytical, and technically decisive., • Effective team contributor and field survey lead., • Able to deliver technical reports and account reviews on schedule., • Willing and able to travel internationally up to 90 days per year.

Title: Property Claims & Quality Assurance Manager Job description: Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Our skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients. The Opportunity We are seeking a claims and quality assurance manager to support the ongoing development and maintenance of high-quality standards across the business. This role plays a key part in identifying gaps in quality and supporting directors and managers in addressing those gaps, ensuring that all client outputs are professional, accurate, and aligned to individual client needs. There is a strong focus on providing feedback, coaching and practical support to help people develop and maintain high-quality outputs. This is a senior, non-line-management role, providing technical oversight, peer review, quality assurance and acting as a point of escalation and referral for claims-related matters. Key responsibilities Quality Assurance & Review: • Carry out detailed checks on reports exceeding individual employee Delegated Authority (DA) limits prior to release, ensuring accuracy, correct format, appropriate language, claims terminology, and grammar., • Provide clear, constructive feedback to employees on report quality and technical accuracy, supporting continuous improvement and professional development, • Conduct monthly Internal Quality Reviews (IQRs) on both “in-flight” and closed claims, producing reports in an agreed format for directors and senior management., • Act as a point of escalation for claims-related matters, providing technical guidance and support., • Provide cover undertaking reviews of proposed cash settlements that exceed internal DA limits, prior to offer (during management holidays and absence). Training & Development: • Assist in identifying individual and business-wide training needs based on quality reviews, performance feedback, and emerging trends., • Provide ongoing coaching, guidance, and constructive feedback to employees to support improvements in report quality, technical decision-making, and overall performance., • Support the development of training plans and materials in conjunction with managers and senior stakeholders. Support, Complaints & Client Engagement: • Act as a general point of referral and “voice of experience” for employees, with more complex technical matters escalated to senior management as required., • Participate in Complaints Team meetings and assist both employees and clients with complaints management (supporting role, not overall responsibility)., • Attend client review meetings where appropriate to support quality discussions and feedback. About you The role would suit someone with significant property claims experience and a strong focus on quality, who is looking for a desk-based position where they can use their expertise to review work, provide constructive feedback and support the development of others, rather than manage their own caseload. We are looking for: • Strong experience in a quality assurance, technical assurance, or senior property claims role., • Excellent attention to detail with a strong understanding of report standards, claims terminology and quality frameworks., • Confidence providing constructive feedback and influencing quality improvements without direct line management authority., • Comfortable working with senior stakeholders, including clients., • Strong communication skills, both written and verbal., • Able to balance technical review, advisory support, and coaching responsibilities. Why join us • Opportunity to play a key role in shaping and maintaining quality standards across the business., • Senior-level exposure without direct people management., • Collaborative working environment with directors and senior stakeholders., • A role with real influence on performance, development and client outcomes. The package Our people are what makes our success. The package, which we are continuing to review and develop includes the following, some of which have an initial qualifying period: • Location - applicants are invited nationwide as we are flexible around the role being based fully remotely (home working), at our office or a hybrid of the two. Our offices are at Moreton, Wirral., • The salary range is circa £40,000 to £50,000. Usual working hours are Monday to Friday, 8.45-5.15 (37.5 hr week), • Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase additional leave in addition to your birthday off and volunteer day to ‘give back’, • Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools, • Support of professional development including payment of membership fees and training/qualification opportunities by agreement, • Yearly discretionary bonus, • Annual salary review, • Social and charitable events, • Recruitment referral programme Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year

Partnership working between Peer Supporters, lived‑experience networks, service users and clinicians in project development, delivery and evaluation. CAMHS Peer Support Worker (N&S HFT). If trained, co‑delivery of Being a Parent‑Enjoying Family Life parenting groups, an evidence‑based 10‑w

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A prominent NHS healthcare provider in Greater London is looking for two motivated CAMHS Peer Support Workers to support parents affected by mental health issues. The successful candidates will bridge gap between Child and Adult Mental Health services, providing essential support and evidence-based

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A community health organization is seeking a Peer Support Worker in the UK to shape a new CAMHS Day Patient service. You will provide critical peer support to young people and their families while promoting emotional resilience and collaborative care. Opportunities to help shape a new service and su

We are seeking two motivated and skilled Peer Supporters to join the Parenting Well with Psychosis Project (PWP), a 3‑year partnership funded by the Maudsley Charity as part of their Living Well with Psychosis Programme. Experience of delivering peer support services. If trained, co‑delivery of

A leading mental health charity in the UK is seeking a Peer Support Worker to provide essential support to individuals facing mental health challenges. You will develop peer support services, collaborate with healthcare professionals, and contribute to policy development.

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