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  • DNR Ritz Healthcare Ltd
    Pharmacy Shop Supervisor
    Pharmacy Shop Supervisor
    4 days ago
    £12.5–£13.5 hourly
    Full-time
    London

    About Us We are a small, family-owned pharmacy nestled in one of London's most picturesque, charming, and affluent neighborhoods. Our pharmacy offers a comprehensive range of pharmacy services, healthcare products, vitamins, premium skincare, and beauty brands. We pride ourselves on providing personalized care and exceptional service to our community. Job Overview We are seeking a dedicated and experienced Store Supervisor to oversee the daily operations of our Chemist store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Supervisor, you will be responsible for leading staff, driving sales, and ensuring the store operates efficiently while maintaining high standards of presentation and customer satisfaction. Duties - Lead and direct a small team of employees, fostering a positive and productive work environment. - Oversee daily store operations, including inventory management, merchandising, and sales strategies. - Develop and implement effective sales management techniques to achieve weekly sales targets. - Communicate effectively with staff and customers, ensuring all inquiries and complaints are addressed promptly. - Conduct regular training sessions to enhance team skills in customer service and product knowledge. - Maintain administrative tasks such as scheduling meetings with reps, staff duty rota's, and reporting and updating off-site management team. - Look at sales reports, map trends and mange stock buying accordingly. - Monitor stock levels and place orders as necessary to ensure product availability. - Stay informed about product ranges, including medications, supplements, skincare, and beauty products. - Utilise time management skills to prioritise tasks effectively in a slow-paced retail environment. - Uphold company policies, sop's and procedures while promoting a culture of compliance among staff. Qualifications - Proven experience in retail store leadership and experience working within a pharmacy is essential. - Strong team supervising skills with the ability to motivate and inspire others. - Excellent communication skills, both verbal and written. - Proficient in administrative tasks with strong organisational and IT skills. - A track record of successfully driving sales and managing budgets effectively. - Ability to sell products confidently while providing outstanding customer service. - Familiarity with phone etiquette when handling customer inquiries or complaints. - Strong time management capabilities to ensure efficient operation of the store. If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity as our Pharmacy Store Supervisor.

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