Assistant Manager
23 days ago
£28000–£32000 yearly
Full-time
London
We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business. If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today. Your Responsibilities Work together with your store team to “wow” our customers at every turn.
Deputise for the Store Manager across all Store operations.
Assist in the management of the store including sales targets and team motivation.
Support and train the team to succeed and deliver the “Tapi difference”.
Support the Store Manager to induct new Tapi colleagues.
Drive sales to meet and exceed your personal sales targets.
Deliver outstanding service to all customers – surpassing their expectations.
Assist the Store Manager in the excellent appearance of the store and actively support promotional changes.
Handle customer complaints in difficult situations.
Ensure we always exceed customers’ expectations to encourage recommendations and repeat business.
Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business.
Regularly use Tapi technology to input customer order details accurately and to a high standard.
Comply with all Health, Safety and Security requirements set out by Tapi. The Big Package 25% colleague discount
Salary sacrifice pension
Share of profit bonus scheme
Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
Employee Assistance Programme
A day off for your birthday
Cycle to work scheme About You! People are your bag – you get them, you understand them and importantly, you can sell to them! You’ll be confident in your ability and see 100% of target as the minimum – not job done! And, you’re always on the lookout for ways to improve things for customer and colleagues.
Chef & Cook
Waiters
Bar Staff
Retail
Kitchen Porter
Barista
Fast Food
Accounting & Finance
Animal Care
Art, Media, Design
Child Care
Cleaning
Construction & Trades
Customer Service
Driver & Delivery
Education
Engineering
Entertainment
Events & Promotion
Fashion
Healthcare
Host & Hostess
Information Technology
Legal
Management
Manufacturing
Office & Admin
Online Jobs
Sales & Marketing
Salon & Beauty
Science
Security
Sports & Wellness
Warehouse
Writing & Editing
Other
