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Lead Customer Insights Analyst £70,000 - £90,000 + bonus Hybrid - Manchester (2 days per week) This is a senior leadership role for someone who wants to shape how customer insight is embedded across an organisation. You will sit at the centre of strategy, analytics and transformation, building the frameworks, data foundations and ways of working that enable high impact, decision ready insight at scale. The Company They are a large, complex organisation with a strong focus on customer experience and data driven decision making. Customer insight sits at the heart of their transformation agenda, supporting senior leaders to act with confidence. The environment is collaborative, fast moving and focused on long term value creation through analytics and AI. The Role • Lead the strategic enablement of a central insights capability, focusing on scalable, self service analytics, • Design and maintain a holistic 360 degree customer view across internal and external data sources, • Build and embed frameworks, standards and reusable assets for analytics and insight generation, • Drive the development of data infrastructure, governance and quality to support trusted insight, • Champion innovation in advanced analytics, machine learning and AI, evaluating and adopting new approaches, • Translate complex analysis into clear, actionable recommendations for senior stakeholders, • Coach and mentor analytics professionals, raising analytical maturity across the organisation, • Lead and contribute to enterprise wide initiatives that link insight to measurable business outcomes Your Skills and Experience • Strong commercial experience in customer insight, analytics strategy and transformation, • Deep capability in data architecture, integration and connectivity across multiple data sources, • Advanced knowledge of machine learning, predictive modelling and modern analytics frameworks, • Proven ability to design integrated customer data assets that support decision making, • Excellent stakeholder management skills, with confidence influencing senior leaders, • Ability to synthesise complex data signals into clear, impactful insight, • Experience working in highly regulated or complex environments is beneficial What They Offer • Competitive salary and performance related bonus, • Opportunity to shape an enterprise level customer insight strategy, • Clear scope for career progression within a growing analytics leadership function, • Supportive culture with a strong focus on learning, innovation and impact How to Apply If you are looking to lead customer insight strategy and drive meaningful transformation through data, apply now.

🚀 We’re Hiring: PMO Analyst 📍 Manchester (Hybrid Working – 2-3 days in office) 📅 Full-Time Opportunity We are looking for a motivated and detail-oriented PMO Analyst to join a growing Portfolio & Transformation team. This role offers the opportunity to work closely with senior stakeholders, support strategic transformation initiatives, and contribute to the successful governance and delivery of a diverse portfolio of projects and programmes. Key Responsibilities: • Support governance and reporting across the project portfolio, • Coordinate and manage key governance meetings including Change Committee and Executive Committee (Transformation), • Maintain and administer the in-house portfolio management system, including user support and training, • Support project intake (“Front Door”) and portfolio governance processes, • Assist with resource management, forecasting, RAID management, financial control and reporting, • Manage governance artefacts, templates, SharePoint Change Hub and portfolio documentation, • Support project assurance activities and compliance with organisational standards, • Produce insightful MI and reporting on portfolio performance and trends What We’re Looking For: ✔ Experience working within a PMO or project management environment ✔ Exposure to project and programme delivery across portfolio office services ✔ Financial Services experience preferred, ideally Insurance / Lloyd’s Market ✔ Strong organisational, coordination and stakeholder management skills ✔ Structured, logical and quality-focused mindset ✔ Ability to work autonomously while supporting wider transformation initiatives ✔ Experience with governance, reporting and resource planning processes Why Apply? ✨ Hybrid working model ✨ Opportunity to work on high-impact transformation initiatives ✨ Collaborative and supportive environment ✨ Exposure to senior stakeholders and strategic programmes ✨ Excellent opportunity for career development within Portfolio & Transformation If you’re excited by the opportunity but don’t meet every requirement, we’d still love to hear from you. 📩 Apply now or message directly for a confidential conversation.

Location Manchester, UK (Hybrid - 3 days per week in office) About ServisBOT ServisBOT is building the next generation of AI-driven enterprise automation for regulated industries — a secure, compliant SaaS platform where AI and humans work together to deliver outcomes our clients can trust. We partner with global customers across banking, insurance, and other highly controlled environments, delivering AI-enabled solutions that meet demanding security, compliance, and reliability requirements, without slowing innovation. AI is embedded into how we build and deliver: accelerating insight, streamlining delivery, and helping teams move faster from idea to impact. And because trust matters, humans stay in control and accountable — with the governance, auditability, and operational rigor enterprises expect. Role Purpose As a Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle of our conversational AI solutions. Day to day, you’ll flex across project coordination, product support, testing, and implementation — from discovery and design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver measurable value. You’ll also build confidence in key AI concepts like prompt engineering, LLMs, and RAG, helping translate customer needs into practical, trustworthy AI-enabled solutions. Key ResponsibilitiesProblem Definition & Discovery • Support discovery activities for product initiatives and customer engagements, • Help analyse customer needs, business processes, and constraints, • Use AI tools to:, • Summarise discovery inputs, • Explore problem spaces, • Draft initial problem statements, • Validate AI-assisted outputs with Product Managers, and Customer ChampionsRequirements & Acceptance Criteria, • Produce clear, structured requirements and acceptance criteria, • Use AI to:, • Generate first-pass requirements, • Identify gaps, edge cases, and assumptions, • Ensure final requirements are:, • Understandable, • Testable, • Reviewed and approved by accountable stakeholdersAI-Assisted Analysis & Prompt Contribution, • Contribute to the creation and refinement of analysis and discovery prompts, • Follow established prompt standards to ensure:, • Reusability, • Auditability, • Safe handling of customer and internal data, • Treat all AI outputs as drafts, applying human judgement before use Own the design, creation and maintenance of AI Agents and prompts across the agent lifecycle. Product & Customer Collaboration • Work closely with:, • Product Managers (product initiatives), • Customer Champions (customer engagements), • Engineers and QA during delivery and change, • Support impact analysis for customer change requests, • Help ensure customer-specific work does not unintentionally degrade product integrityGovernance, Risk & Compliance Awareness, • Operate in line with ISO27001, ISO42001 and SOC II controls, • Ensure AI usage complies with:, • Data classification policies, • Customer data handling rules, • Maintain basic traceability of requirements and decisions where required, • Escalate risks, ambiguity, or uncertainty earlySkills & ExperienceRequired, • Minimum 3 years experience in a Business Analyst, BA, or similar role, • Experience working with:, • Requirements gathering, • User stories / acceptance criteria, • Stakeholder collaboration, • Strong written communication and attention to detail, • Comfort using AI tools (e.g. LLMs) to support analysis, with an understanding that:, • AI accelerates work, • Humans remain accountable, • Curiosity about AI-assisted delivery, prompt design, or responsible AI useDesirable, • Experience working with enterprise or regulated customers (banking, insurance, etc.), • Familiarity with Agile or iterative delivery models, • Awareness of data security, compliance, or audit-driven environments Ways of Working At ServisBOT: • AI-assisted work is the default, not optional, • AI outputs are treated as drafts — humans own outcomes, • Security, compliance, and auditability matter as much as speed, • Roles are supported, coached, and expected to grow You’ll be encouraged to learn quickly, ask good questions, and build strong fundamentals in analysis, communication, and judgement.

Data Analyst Location: Edinburgh or Manchester (Hybrid – 1 day onsite per week, Wednesdays) Type: Contract Overview We’re looking for a highly data-focused Data Analyst to support the development of data products within a modern AWS-based architecture. This role is centred on deep data analysis and discovery (70%), alongside logical data modelling (30%), helping shape how raw data is standardised, structured, and consumed. You’ll work closely with engineering teams, translating business needs into technical user stories and supporting the evolution of scalable data solutions. Key Responsibilities Data Analysis & Discovery (70%) • Conduct detailed data discovery across multiple datasets, identifying structure, quality, and relationships, • Investigate and interrogate data to uncover insights and anomalies, • Work hands-on with SQL to query and analyse large datasets, • Support data grouping, profiling, and exploration activities, • Collaborate with stakeholders to define data requirements and translate these into actionable outputs, • Contribute to the creation and refinement of data products Data Modelling (30%) • Develop and maintain logical data models (LDM), • Map and align data structures to Federated Data Models (FDM), • Support data standardisation processes, particularly from raw data sources, • Work closely with architecture and engineering teams on data product architecture, • Ensure consistency and best practice across data modelling and design Technical Environment & Experience • Strong SQL skills (essential), • Experience working with AWS (including S3 buckets), • Exposure to data product architecture, • Understanding of raw data ingestion and standardisation, • Experience collaborating with data engineering / extract engineering teams, • Ability to write and refine technical user stories Skills & Profile • Highly analytical with a strong focus on data investigation and discovery, • Comfortable working in data-heavy, complex environments, • Strong understanding of logical data modelling principles, • Ability to bridge the gap between business needs and technical delivery, • Proactive, detail-oriented, and confident working with ambiguous datasets Additional Information • Hybrid working: 1 day per week onsite (Wednesday) in either Edinburgh or Manchester, • Flexible engagement options available, • Fast-paced, delivery-focused environment

This hybrid Junior Business Analyst / Project Manager role will work closely with business stakeholders and IT delivery teams to understand business change needs, capture and analyse requirements, and support the successful delivery of technology-enabled change. The role combines hands-on business analysis with coordination of small-scale project and change activities and supporting larger programmes where required. It is well-suited to an individual early in their career who is looking to develop across both delivery and analysis disciplines within a technology or software delivery environment. Key Accountabilities: Business Analysis & Solution Design • Collaborate with business stakeholders to gather, analyse, document, and validate business requirements., • Assess business change needs and clearly articulate the business impact of proposed changes., • Translate business needs into clear functional and technical specifications that can be understood by delivery teams., • Write clear, concise user stories and functional requirements with well-defined acceptance criteria., • Utilise structured analysis and solution design techniques to shape effective and practical, • solutions., • Identify and communicate technical constraints, risks, assumptions, and dependencies to stakeholders and delivery teams., • Analyse existing systems and processes to identify improvements, efficiencies, and opportunities for innovation Produce high-quality analysis artefacts including: • Process flows and current/future state diagrams, • Functional designs and sequence diagrams, • Business rules catalogues, • Data models and integration touchpoints, • Product backlog items and user stories Design & Change Support • Work closely with Head of Innovation assist in preparing and coordinating business activities required to support New Application implementations., • Support project delivery activities using either Agile (Scrum/Kanban) or Waterfall methodologies. Lead and coordinate small business change activities, ensuring readiness and adoption., • Work closely with development and technical teams to ensure requirements are clearly understood and delivered as intended., • Support system testing activities including test preparation, User Acceptance Testing (UAT), defect tracking, and issue resolution., • Assist in prioritising the product backlog in alignment with business value, risk, and dependencies., • Establish and support mechanisms to measure, track, and realise business benefits. Stakeholder Engagement & Communication • Act as a key liaison between business users and IT teams., • Facilitate workshops, meetings, and working sessions to gather requirements, validate solutions, and drive decisions., • Prepare clear and professional documentation and materials for a range of stakeholders., • Collaborate effectively with cross-functional teams including IT, Operations, Finance, and external suppliers. Tools & Techniques • Use one or more tools such as Visio, Excel, Miro, Microsoft Planner, or similar to support analysis, planning, and delivery activities., • Assist with data analysis, reporting, and basic integration-related activities where required. Essential • 1–3 years’ experience working as a Business Analyst, Junior Project Manager, or similar role within a software delivery or technology environment., • Proven ability to understand business change needs and assess the impact of change., • Experience capturing, analysing, and documenting business and functional requirements., • Ability to create user stories, process flows, functional designs, and backlog items., • Practical experience working within either Agile (Scrum/Kanban) or Waterfall delivery methodologies., • Experience working with cross-functional teams and a range of business and technical stakeholders., • Ability to clearly communicate technical constraints, risks, and dependencies., • Strong written and verbal communication skills., • Analytical mindset with attention to detail. Desirable • Basic understanding of APIs, databases, and system integration concepts., • Experience of shaping or contributing to innovative solutions to business problems., • Familiarity with benefits realisation and value tracking in change initiatives., • Experience supporting UAT and broader testing activities. What good looks like: • Skilled & experienced Business Analyst who is proactive, adaptable and resilient., • Energy, drive, and a proactive ‘can do’ approach to activities., • Results focussed, with the ability to reach out to business stakeholders to capture and, • gather process details and requirements., • Organised and process focussed with excellent Excel skills, • Collaborative, inquisitive, and motivated to continuously improve ways of working., • Business acumen and comfortable working as a conduit between business and technology., • Focus and attention to detail., • Committed to developing their skills across both Business Analysis and Project, • Management disciplines. Skills & Experience: • Experience of working closely and successfully with IT Management Team via matrix management Degree level qualification in relevant subject e.g., IT, Business Studies, Business Administration. Experience with business analysis & modelling tools, • Experience of working within Project Management delivery methodologies, • Experience in dealing with business users and stakeholders., • Experience of working within a structured in-house IT environment, • Good written and verbal communication, • An analytical mind As a broader PLC group, we’ve doubled in size since 2019 and we have ambitions to maintain that growth profile moving forward, so we’re looking for people who want to help us shape our future. We value applied intellect, curiosity and an entrepreneurial spirit and we’re committed to creating an inclusive environment where everyone can thrive. • Company pension, • Cycle to work scheme, • 23 days’ holiday (plus bank holidays), • Flexibility to buy and roll over holidays, • 24/7 Access to virtual GP + mental health support, • Internal and external professional qualifications support, • Enhanced maternity and paternity leave, • Employee discount scheme (Gym, Retailers etc), • Social events throughout the year, • Electric car salary sacrifice, • Free mortgage advice, • Health and Wellbeing programme, • Paid volunteer time, • Plus more

We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions. We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it’s flexible lending structures or straightforward savings options, we focus on what matters most to our customers. In 2025, we launched DF Capital Retail Finance – a subsidiary of DF Capital Bank Limited – to offer specialist hire purchase solutions to retail customers. Our goal is simple: to do the absolute best for our customers, our communities, and each other. YOUR NEW ROLE: Office based: Manchester M4 We are looking for a proactive, delivery‑focused Business Analyst to join our Change and Technology team. You will support a portfolio of projects, small change and continuous improvement initiatives, taking end‑to‑end ownership of business analysis activities from initial problem definition through to delivery. The role requires an individual who can work across multiple initiatives in parallel, quickly understand business problems, assess feasible solutions, and drive outcomes at pace. You will work closely with stakeholders, delivery teams and technical colleagues to ensure improvements are well‑defined, prioritised, and successfully implemented across business processes and systems. This is a hands‑on role for someone who thrives in a fast‑paced environment, enjoys ownership and accountability, and is motivated by delivering measurable improvements to how the business operates. RESPONSIBILITIES AND DUTIES: DF Capital are passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role. Other duties may be assigned outside of the following duties and responsibilities: Initiative Ownership & Delivery: • Take end‑to‑end ownership of business analysis initiatives, including projects, small change requests and process improvements., • Shape and clarify business problems, working with stakeholders to define outcomes, success measures and priorities., • Assess feasibility and impact of proposed changes across people, process, data and technology., • Plan and manage analysis activities to meet tight timelines and delivery milestones, balancing multiple priorities simultaneously., • Act as a conduit between the business and technology teams, ensuring clarity of scope, dependencies and delivery approach. Process Improvement & Automation: • Analyse, document and challenge current-state processes to identify inefficiencies, risks and opportunities for improvement., • Own continuous improvement initiatives from idea through to implementation and benefit realisation., • Design future‑state processes that balance efficiency, control, scalability and customer outcomes., • Drive a culture of continuous improvement by proactively identifying issues and proposing pragmatic, workable solutions. Technical Business Analysis: • Lead requirements discovery activities, including stakeholder workshops, interviews and working sessions., • Translate business needs into clear, structured functional and technical requirements suitable for development and delivery teams., • Produce high‑quality documentation (process maps, requirements, user stories, acceptance criteria) to agreed standards., • Actively manage requirements through the delivery lifecycle, supporting prioritisation, change control and issue resolution., • Support testing, implementation and change adoption to ensure solutions deliver intended outcomes. Stakeholder Engagement: • Lead and facilitate workshops, design sessions and working groups to shape solutions and drive decisions., • Build strong working relationships with stakeholders at all levels, balancing competing priorities and viewpoints., • Proactively challenge assumptions and requirements to ensure the right problem is being solved., • Maintain clear, regular communication to ensure stakeholders remain engaged, informed and aligned throughout delivery. Salesforce & Digital Tools • Work with Salesforce workflows, automations, and process builder tools (prior experience preferred)., • Assist in designing and testing Salesforce-based solutions to support business operations. Design & UX Collaboration: • Use Figma to create wireframes, process maps, and visual documentation., • Collaborate with designers and developers to ensure user-friendly, intuitive solutions. Requirements Education • Recent degree in Business, Information Systems, or related field Experience: • 1–3 years’ experience in a business analysis, change, or delivery role, preferably within banking/financial services or a fast‑paced technology environment., • Demonstrated ability to manage workload effectively while maintaining focus on delivery milestones and deadlines., • Proven ability to manage multiple initiatives concurrently in a fast‑paced environment., • Comfortable working in a non‑linear manner, adapting priorities as new information and dependencies emerge., • Strong sense of ownership and accountability for delivery outcomes, from problem definition through to implementation., • Able to work to tight deadlines while maintaining quality, control, and stakeholder confidence., • Proactive and delivery‑focused, with the confidence to challenge requirements and drive work forward., • Highly organised, able to plan and manage analysis activities effectively across competing priorities., • Confident working independently while collaborating effectively across business and technology teams., • Proficiency in business analysis and delivery tools such as Jira or Redmine. Experience working with Salesforce (CRM) and process‑mapping / design tools including Visio and Figma (or equivalent)., • Strong understanding of process mapping, workflow automation, continuous improvement principles, and control frameworks., • Excellent verbal and written communication skills, with experience engaging and managing stakeholders across both business and technology teams. This role requires a Business Analyst who can independently own and drive multiple improvement initiatives at pace, shaping problems, defining solutions, and working hands‑on with stakeholders and delivery teams to turn ideas into outcomes. Benefits • Private Medical insurance for you and your partner, • 10% Employer pension contribution, • 30-day annual leave entitlement plus Bank/Public Holidays, • Free Gym Membership, • Discretionary annual bonus, • Discretionary share awards, • Life Assurance, • Income Protection, • Save As You Earn company share acquisition scheme, • Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles, • 4 days of paid Volunteering leave to support our local communities, • Vibrant office location in the lively city centre of Manchester

Sowena Group have been exclusively retained in supporting an established logistics business with the search for a new Commercial Business Analyst. The Commercial Analyst will support the Commercial Business Analyst and wider sales and finance teams by preparing reports, analysing data, and maintaining key datasets. This role is suited to someone comfortable using data visualisation tools and manipulating large datasets to create bespoke reporting and analysis using Microsoft Excel. You will assist with performance reporting, costing and pricing analysis, data preparation, and process improvement activities. This is a hands-on role with strong opportunities for career development. Key Tasks and Responsibilities Reporting & Data Analysis • Support the development and maintenance of regular financial and non-financial performance reports, • Build and update commercial reports, dashboards, and trackers, • Assist in turning raw data into clear insights and visualisations for stakeholders, • Provide ad-hoc analytical support, including performance analysis and basic forecasting Commercial Support • Assist with the preparation and maintenance of costing models and pricing data, • Help monitor sales trends, customer performance, and key commercial metrics, • Support competitor and market analysis activities, • Contribute to the preparation of presentations for stakeholders Process Improvement & Systems • Support continuous improvement of reporting processes and data quality, • Assist with data collection, documentation, and organisation of key systems, • Help develop and enhance reporting automation where appropriate Person Specification Essential • Previous experience in a commercial or analytical role, • Working knowledge of Microsoft Excel (formulas, pivot tables, lookups, charts), • Comfortable handling and interpreting large datasets, • Strong numerical and analytical skills with excellent attention to detail, • Ability to communicate data clearly and simply, • Proactive, organised, and eager to learn, • Interest in commercial performance, finance, or data analysis Desirable • Exposure to Power BI, Tableau, Qlik, or other BI/reporting tools, • Basic understanding of budgeting, forecasting, or variance analysis 6 month FTC £40,000 dave@sowenagroup.co.uk

The Firm Established in 2020, KP Law (previously Keller Postman) is a specialist litigation boutique, focussing on collective redress. The firm has over 100 employees across offices in London, Manchester, Birmingham, and Liverpool, representing over 250,000 individual clients across a range of cases in areas such as product liability, competition, worker rights, data breach and privacy and financial services. Our ethos is to combine the best legal talent with a strong operational and technological platform to enable its clients to pursue cases that could not otherwise be brought against large corporates as a result of their wrongdoing. Uniquely, KP Law is owned and fully financed by a recognised UK litigation funder (Legatus Holdings), this allows us to take on larger, headline making cases with greater efficiency and confidence. All of our cases are for claimants and carried out under contingent fee agreements at no cost or risk to its clients. KP Law was ranked Tier 1 for Group Litigation: Claimant in The Legal 500 UK Guide 2026, and Band 2 for Group Litigation: Claimant in Chambers and Partners 2026. The Role Role Summary As a Data Analyst you will play a pivotal role in providing valuable insights and analysis to internal and external customers. Working in a small team, you will collaborate with Legal teams, data engineers and developers to strengthen data-driven decision-making across the organisation. By delivering high quality analytical solutions across reporting solutions such as Power BI, the Data Analyst enables teams to make informed decisions, identify performance drivers, and continuously improve operational outcomes. Key Responsibilities: Reporting & Data Visualisation • Design, build, and maintain reports and dashboards that turn complex data into clear, actionable insights, • Apply data visualisation best practices to effectively communicate findings to varied audiences, • Automate routine and recurring reports to improve efficiency and consistency. Data Analysis & Insight • Analyse large and complex datasets to identify trends, patterns, and opportunities aligned to business objectives, • Provide analytical support to inform key business initiatives and decision making, • Generate meaningful insights to support both operational and strategic outcomes Stakeholder Engagement • Collaborate with business teams to gather reporting requirements and translate them into technical specifications., • Provide guidance and training to end‑users on accessing, interpreting, and leveraging reports and dashboards effectively., • Present insights and recommendations that influence operational and strategic decision‑making. Data Quality, Governance & Integrity • Ensure data quality, accuracy, and consistency across all reports and analytical outputs, • Carry out regular data cleansing, validation, and reconciliation activities, • Support the implementation and adherence to data governance policies and standards Documentation & Knowledge Sharing • Document methodologies, processes, and outputs to promote transparency, repeatability, and knowledge sharing Continuous Improvement • Monitor the performance of existing reports and dashboards, implementing improvements where needed., • Contribute to the development of reporting standards, documentation, data definitions, and governance practices. Essential Skills & Experience: ·Degree in a STEM subject or experience in data analysis or business intelligence. ·Proficiency in Power BI, including data modelling, DAX, and visualisation best practices. ·Strong analytical skills with the ability to interpret complex datasets. ·Solid SQL skills for querying and preparing data. ·Experience working with stakeholders to understand needs and present findings. ·High attention to detail and strong data quality mindset. Desirable Skills & Attributes: ·Experience working with Databricks for data transformation or analytics workflows. ·Experience developing Salesforce reports and dashboards. ·Foundational knowledge of Python for data manipulation, automation, or analysis. ·Experience with cloud data environments such as Azure or AWS. ·Familiarity with ETL tools, or similar data‑integration technologies. ·Understanding of data modelling concepts. ·Familiarity with legal industry data and metrics. Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. Our ambition is to build a richly diverse workforce made up of the best talent in our industry. With a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for KP Law is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation, or religious beliefs. Our Values At KP Law, we pride ourselves on being a values-led law firm. Excellence in Everything ·We deliver high-quality work, ensuring accuracy, and attention to detail in everything we do. ·We seek continuing competence by embracing feedback, learning from our experiences and that of others, and developing our expertise. ·We hold ourselves and each other to account for upholding the highest professional standards, ensuring our clients receive exceptional service. Together We Achieve More ·We collaborate openly, valuing and respecting diverse perspectives to achieve the best results. ·We support and trust one another, fostering an inclusive environment where everyone can contribute and thrive. ·We recognise that success is a team effort, sharing knowledge and celebrating each other’s achievements. There’s Always a Way ·We approach challenges with a positive and proactive mindset, exploring creative and practical solutions. ·We take ownership of problems, staying committed and resilient until we achieve the best outcome. ·We embrace change and adaptability, seeing obstacles as opportunities to improve and innovate. Our Benefits We strive to offer a rounded benefits package, that employees value, no matter what stage of their career they are in. Current benefits include: • Annual discretionary bonus scheme, • Company contributory pension scheme, • Hybrid working, • Life assurance, • Cash-back healthcare scheme, • Enhanced family friendly polices, • Employee Assistance Programme, • Subsidised gym membership, • Cycle to Work scheme, • Staff referral scheme

12 month fixed term contract Manchester or Slough (Hybrid 8 days a month in office) Competitive + Bonus We’re looking for a detail‑oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you’ll play a hands‑on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‑growth B2B SaaS environment. You’ll work closely with the Director of CS Operations, Customer Success leadership, and cross‑functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You’ll Be Doing • Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns, • Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams, • Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance, • Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance, • Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification, • Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes, • Assisting with testing and quality assurance of system and configuration changes prior to wider rollout, • Providing day‑to‑day operational support to the Customer Success and Renewals teams, responding to ad‑hoc data, reporting, and system requests, • Collaborating cross‑functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We’re Looking For Essential • 2+ years’ experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role, • Strong experience with Salesforce, including report and dashboard building, • Proven analytical skills with confidence working with large datasets and translating insights into clear outputs, • Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI), • High attention to detail, strong data ownership, and a proactive, self‑starting mindset, • Comfortable working in a fast‑paced, matrixed environment with non‑technical stakeholders Desirable • Hands‑on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango), • Familiarity with NetSuite or ERP / finance systems, • Working knowledge of SQL or data querying tools, • Understanding of SaaS customer lifecycle, renewals, and expansion, • Exposure to operational documentation or change management Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

The Lockton Benefits team are looking for a candidate to support with the new client journey across all aspects of health and risk benefit activities. This is an opportunity for an Associate Consultant to join our Manchester or Bristol operation, working as part of a growing team. About the Role You will play a key role within the People Solutions SME team, acting as the primary day-to-day client consultant while overseeing the work of a Benefits Analyst. Together, you will deliver exceptional service to new clients across healthcare, group risk and wellbeing benefits. This role leads the onboarding of new SME clients, ensuring a smooth and professional transition into Lockton. The Consultant will work closely with Producers during the sales-to-service handover, support client delivery, and ensure internal standards and compliance requirements are met. You will also be responsible for developing client relationships, managing renewals, providing technical advice, and ensuring the Benefit Analyst is coached and supervised effectively. Key Tasks and Responsibilities: • Lead and coordinate new SME client onboarding, ensuring smooth transition from Producer to service team, maintaining visibility on progress, and completing all internal processes (SharePoint setup, CRM updates, compliance and checklists)., • Manage collaboration with the Benefits Analyst, including allocating tasks, overseeing onboarding actions (census review, policy information, benefit specifications, implementation documentation), and quality-checking outputs such as quotes, reports, benchmarking and presentations., • Provide supervision and technical coaching to the Analyst, setting priorities, offering day-to-day guidance, developing their skills, ensuring high-quality outputs, and encouraging proactive communication and problem-solving., • Act as the primary adviser for SME clients, leading benefit reviews, renewals and placements, understanding client benefit needs, and providing advice on insurer services, scheme design, coverage and pricing., • Strengthen insurer and client relationships, attending client meetings (onboarding, review and renewal), coordinating with insurers to resolve issues and obtain required information, and identifying opportunities to expand client relationships or cross-sell relevant services. About you • Proven experience in UK employee benefits broking or consulting, with expertise in healthcare and/or group risk, including managing client relationships, renewals and benefit reviews., • Strong commercial and market awareness, including SME market dynamics, insurer propositions, relevant classes of business, and the broader health, risk and wellbeing landscape., • Excellent client-facing and communication skills, able to build trust, present confidently, negotiate professionally and act as a strategic partner to clients and stakeholders., • Skilled in relationship management and business development, identifying opportunities to grow accounts and strengthen insurer and internal partnerships., • Strong organisational, analytical and problem-solving abilities, able to manage multiple priorities, work at pace, interpret data, and produce clear, actionable recommendations., • Experience supporting or mentoring junior team members, providing guidance, quality assurance and knowledge sharing (desirable)., • Collaborative working style, able to partner effectively with Producers, Analysts and wider internal teams., • Proficient in Microsoft Office, particularly Excel and PowerPoint, with high attention to detail and accuracy., • Proactive, curious and continuous-improvement minded, demonstrating initiative, critical thinking and a desire to learn.

12 month fixed term contract Manchester or Slough (Hybrid 8 days a month in office) Competitive + Bonus We’re looking for a detail‑oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you’ll play a hands‑on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‑growth B2B SaaS environment. You’ll work closely with the Director of CS Operations, Customer Success leadership, and cross‑functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You’ll Be Doing • Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns, • Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams, • Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance, • Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance, • Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification, • Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes, • Assisting with testing and quality assurance of system and configuration changes prior to wider rollout, • Providing day‑to‑day operational support to the Customer Success and Renewals teams, responding to ad‑hoc data, reporting, and system requests, • Collaborating cross‑functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We’re Looking For Essential • 2+ years’ experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role, • Strong experience with Salesforce, including report and dashboard building, • Proven analytical skills with confidence working with large datasets and translating insights into clear outputs, • Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI), • High attention to detail, strong data ownership, and a proactive, self‑starting mindset, • Comfortable working in a fast‑paced, matrixed environment with non‑technical stakeholders Desirable • Hands‑on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango), • Familiarity with NetSuite or ERP / finance systems, • Working knowledge of SQL or data querying tools, • Understanding of SaaS customer lifecycle, renewals, and expansion, • Exposure to operational documentation or change management Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: • In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide, • Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements • Full Professional Proficiency in English language, • Being a resident in United Kingdom for the last 5 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in United Kingdom, • Ability to follow guidelines and conduct online research using search engines, online maps, and website information, • Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance, • Daily access to a broadband internet connection, computer, and relevant software Assessment In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience. Equal Opportunity At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

A successful SAP Quality Management Functional Analyst should have:. This is an excellent opportunity for a skilled SAP Quality Management Functional Analyst to join a reputable company in Manchester. The SAP Quality Management Functional Analyst will play a crucial role in supporting and enhancing

Analytics Engineer - 12 month fixed term contract UK Remote £67,000 plus benefits This Analytics Engineer role stands out as a chance to play a key part in a large scale Lakehouse programme, sitting at the intersection of engineering, analytics and the wider business. You will take real ownership of curated data models, shape how data is structured and served across the organisation, and influence best practice as the analytics engineering capability continues to grow. The Company They are a large, well established UK organisation with a strong reputation for combining technical excellence with a people first culture. Data and analytics are a strategic priority, with ongoing investment into a modern cloud based data platform. Engineering teams are expanding as part of a broader transformation, creating genuine opportunities to have impact and influence. The Role You will join a growing analytics engineering team and play a critical role in the Lakehouse environment. Your responsibilities will include: • Leading the design and delivery of curated, analytics ready data models within the Lakehouse, • Owning the transformation from enriched to curated datasets, enabling trusted reporting and insight, • Developing and maintaining robust SQL and PySpark transformation pipelines in Databricks, • Embedding data quality, testing, reliability and performance into the curated layer, • Working closely with data engineers, BI teams and business stakeholders to translate complex requirements, • Providing technical leadership, mentoring and setting modelling and engineering standards, • Contributing to CI/CD processes and wider engineering best practice across the data platform Your Skills and Experience • Strong commercial experience as an Analytics Engineer within a modern data platform, • Excellent data modelling capability, including dimensional and semantic modelling, • Advanced SQL skills and strong hands on experience with PySpark, • Experience working with Databricks and Lakehouse architectures, • A solid grounding in engineering best practices, testing and data quality, • Confidence mentoring others and taking ownership of technical decisions, • An engineering mindset applied to analytics, rather than an analyst focused role What They Offer • Flexible by choice working, supporting different schedules and work life balance, • A 35 hour working week within a supportive, inclusive engineering culture, • The opportunity to shape a critical data programme with real visibility across the business How to Apply If you are an Analytics Engineer looking to make an impact in a growing Lakehouse environment, apply now to find out more.

Salesforce Test Analyst Note: Active SC Clearance Required Role overview: We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers. Key responsibilities: • Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories., • Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing., • Identify, document, and track software defects using Jira, ensuring clear communication with the development team., • Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements., • Collaborate with developers to ensure that solutions meet quality standards and business requirements., • Participate in requirements gathering and design reviews to provide input on testability and quality considerations., • Contribute to the development and improvement of QA processes and best practices., • Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives., • Ensure adherence to project timelines and deliverable deadlines., • Create and maintain test documentation, including test plans, test cases, and test summary reports. Key Skills & Experience: • 5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester., • Extensive experience with Salesforce Service Cloud implementations., • Strong understanding of software testing methodologies and best practices., • Proficiency in designing and executing test plans and test cases., • Experience with Jira for defect tracking and test management., • Solid understanding of Agile development methodologies (e.g., Scrum, Kanban)., • Excellent analytical and problem-solving skills, with a keen attention to detail., • Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely., • Ability to work independently and as part of a team., • Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable., • Experience with Accessibility requirements and testing, • Experience with test automation tools (e.g., Selenium, Provar)., • Experience with Accessibility requirements and testing, • Experience with Salesforce Lightning Web Components (LWC)., • Knowledge of Salesforce integrations using REST and SOAP APIs., • Experience with tools like Zephyr., • Proven experience in test automation.

Test Analyst / QA Tester – Hybrid – Warwick - UK (Tech stack: SQL, Postman/Bruno, QA, Tester, Test Analyst, API Testing, Selenium, Playwright, Jira, Azure DevOps) Are you a sharp QA Tester with strong manual testing skills and experience using SQL and Postman/Bruno? Our client is looking for a proactive Tester who enjoys problem-solving, exploratory testing and delivering high-quality software in a collaborative remote environment. This is a fantastic opportunity for a mid-level QA Engineer / Tester to join a growing team where quality is genuinely valued. What you’ll be doing • Creating and executing test plans, test cases and test scenarios, • Performing API testing using Postman/Bruno, • Using SQL for backend and data validation testing, • Carrying out regression, smoke and exploratory testing, • Working closely with developers, business stakeholders and other QA professionals, • Supporting continuous improvement across testing processes Skills we’re looking for • Strong manual QA and testing experience, • Experience writing SQL queries including joins and data validation, • Hands-on API testing experience using Postman/Bruno, • Strong analytical and communication skills, • Experience with Jira, Azure DevOps or similar tools, • Agile environment experience Experience with Selenium, Playwright or automation frameworks would be a bonus. We’re looking for a detail-oriented Tester who cares about software quality, enjoys investigating issues and wants to grow their QA career in a supportive team. Location: Hybrid – UK (3 times a year in the office in Warwick) Salary: Up to £45K + Benefits Applicants must be UK-based and have the right to work in the UK. NOIRUKTECHREC NOIRUKREC

Job Title: Junior Service Delivery Analyst Location: Manchester/Stoke About the Role: The Junior Service Delivery Analyst supports the Service Delivery function by assisting in the governance, coordination, and reporting of IT services to maintain service quality and operational stability. This role is a development position, providing hands on exposure to IT Service Management processes while working under the guidance of senior Service Delivery colleagues. The postholder will support incident coordination, change administration, service reporting, and continuous improvement activities, building capability and experience across the service lifecycle. Key Responsibilities: Service Delivery Support • Support day-to-day Service Delivery activities across live services., • Assist Analysts in maintaining service governance, controls, and documentation., • Act as an operational support function during service issues and escalations. Incident & Major Incident Support • Support coordination of Incidents and Major Incidents, including tracking actions and timelines., • Assist with stakeholder communications and incident documentation., • Support post-incident reviews by collating information and actions. Ch...

Job Opportunity: Asbestos Surveyor/Analyst (P402, P403, P404) – North West Location: North West (Manchester, Liverpool, Cheshire, Lancashire) Salary: £32,000 – £38,000 (DOE) + Vehicle + Overtime + Benefits Employment Type: Full-Time, Permanent We are seeking a fully qualified and experienced Asbestos Surveyor/Analyst (P402, P403, P404) to join a leading UKAS-accredited environmental consultancy operating across the North West. This is a fantastic opportunity for a multi-skilled asbestos professional to join a supportive and ambitious team, delivering high-quality surveying and analytical services across a wide range of commercial, industrial, and domestic sites. The Role: You will carry out a full range of asbestos services including Management, Refurbishment & Demolition surveys, air monitoring, four-stage clearances, and reoccupation certificates. You will work independently and as part of a team, with a strong focus on quality, compliance, and safety. Key Responsibilities: Conduct asbestos surveys (Management, Refurbishment & Demolition) in line with HSG264 Perform air monitoring, 4-stage clearances, smoke, background, and leak tests (HSG248) Deliver clear and accurate reports using industry software Provide expert advice and support to clients on-site * Ensure all work is carried out in accordance with relevant legislation and company...

We're Hiring: Network Analyst Location: Manchester / Hybrid - 3 days per week on site. Contract: Full-Time, Permanent Hours: Monday-Friday (40 hours) Benefits for the role: Competitive salary, generous annual bonus,Life Assurance, Private Medical Insurance, 25 days holiday plus bank holidays (rising with service),Enhanced Maternity & Paternity Family Leave,Enhanced Bereavement Leave,Pension Employer Contribution Scheme (matched up to 8%),Exclusive access to Mller Rewards, offering a variety of online and in-store discounts anddevelopment opportunities. Why Mller? Join Mller UK & Ireland, part of the Unternehmensgruppe Theo Mller, a leading European dairy business with over 31,000 employees. We're known for quality, innovation, and producing some of Britain's most loved dairy brands. About the Role As a Network Analyst, you'll play a key role in delivering, supporting, and enhancing enterprise network services across LAN, WAN, WLAN, Data Centre, and Cloud environments. You'll support projects, ensure performance and reliability, and contribute to secure, scalable network solutions. What you'll do • Deliver secure, stable, and high-performing network services, • Support design, implemen...

Insight Analyst Manchester (Hybrid) | £35k - £45k + Benefits If you enjoy working with data and influencing real business decisions, this is an opportunity within a central Insight function, working closely with Trading, Operations, Finance, and senior leadership to deliver data-driven recommendations that directly impact commercial outcomes. The Role You'll take ownership of analysis across a wide range of commercial areas, using data to support decision-making and improve performance across the business. Key responsibilities include: · Delivering regular and ad-hoc analysis to support trading performance, product range, and margin optimisation · Building and maintaining analytical models to support forecasting and business planning · Providing insight into customer behaviour, competitor activity, and market trends · Supporting projects across areas such as pricing, promotions, product performance, and market analysis · Translating complex data into clear, actionable recommendations for stakeholders · Improving and evolving existing processes to drive efficiency and accuracy · Ensuring data quality and integrity through validation and structured processes · Partnering with internal teams and external stakeholders to provide insight and support What We're Looking For · Experience in a data o...

Job Title: SAP QM Functional Analyst Location: Manchester(Hybrid) Type: Permanent, Full-Time Infused Solutions is recruiting a SAP Quality Management Functional Analyst for a global organisation. This role is Hybrid and offers excellent career progression. You will be responsible for working on business projects and operations across the QM domain. Role Overview: You will be responsible for support, analysing business requirements, quality planning and improvement. Key Responsibilities: Lead and support SAP QM Projects. Supporting rollouts and enhancements. experience working in an organisation which is going through a SAP transformation ideally in a S/4HANA environment. Management and configuration. Lead and mentor junior team members including workshops. Produce high quality technical documentation Key Skills and Experience: Proven experience working as an SAP QM Functional Analyst. Experience with SAP ECC 6.0. Knowledge of SAP S/4HANA Environment. Integration experience with SAP modules including SD and MM. Excellent communication skills. Experience leading and mentoring teams. For immediate interview consideration, please contact Ahsan Iqbal...

Data Analyst Location: Edinburgh or Manchester (Hybrid - 1 day onsite per week, Wednesdays)Type: Contract Overview We're looking for a highly data-focused Data Analyst to support the development of data products within a modern AWS-based architecture. This role is centred on deep data analysis and discovery (70%), alongside logical data modelling (30%), helping shape how raw data is standardised, structured, and consumed. You'll work closely with engineering teams, translating business needs into technical user stories and supporting the evolution of scalable data solutions. Key Responsibilities Data Analysis & Discovery (70%) • Conduct detailed data discovery across multiple datasets, identifying structure, quality, and relationships, • Investigate and interrogate data to uncover insights and anomalies, • Work hands-on with SQL to query and analyse large datasets, • Support data grouping, profiling, and exploration activities, • Collaborate with stakeholders to define data requirements and translate these into actionable outputs, • Contribute to the creation and refinement of data products Data Modelling (30%)<...

The SAP Quality Management Functional Analyst will play a crucial role in supporting and enhancing SAP Quality Management modules within the FMCG industry. This position requires someone with a strong understanding of SAP systems and the ability to deliver solutions that align with business objectives. Client Details This role is with a well-established UK brand who are going through critical growth, operating within the FMCG industry. The company is known for its excellent results, strong growth and fantastic workplace wellbeing. Description Support the implementation, maintenance, and improvement of SAP Quality Management modules. Collaborate with cross-functional teams to gather and document business requirements. Analyse business processes to identify areas for optimisation within the SAP system. Provide end-user support, including troubleshooting and resolving system issues. Develop and deliver training materials for SAP Quality Management users. Ensure compliance with industry standards and company policies in the system configuration. Work closely with stakeholders to ensure successful project delivery. Participate in system upgrades and testing to maintain system efficiency.Profile A successful SAP Quality Management Functional Analyst should have: Proven expertise in SAP Quality Management modules. A willingness to travel and meet colleagues in-person. Drive a genuine collaborative and supportive culture. Stron...

Asbestos Surveyor / Analyst (Dual-Trained) (Essential work. Trusted expertise. Done properly — every time.) Let’s be upfront — asbestos surveying and analytics isn’t light work. But it is important, highly skilled, and makes a genuine difference to people’s safety every single day. At Lucion, we don’t approach asbestos work as a tick-box exercise. We deliver accurate, defensible surveys and analytical services that clients rely on to manage risk properly — protecting people, buildings, and projects across the UK. We’re a purpose-driven, beyond net-zero business working across 12 sectors worldwide, and we take pride in combining technical excellence with a calm, professional approach. We’re currently looking for a Dual-Trained Asbestos Surveyor / Analyst to join our Hazardous Materials team. This is a field-based role, but we are looking for someone in the North-West / Manchester area, with our office being in Preston Brook. If you value quality, accuracy, and doing things the right way — you’ll feel at home here. What You’ll Be Doing (And Why It Matters) This is a varied, hands-on role where your expertise directly supports safer buildings and better decision-making. You’ll: Carry out all disciplines of asbestos surveying and inspection, including management, refurbishment, demolition, and asbestos in the ground Undertake air monitoring a...

We're Hiring: Network Analyst Location: Manchester / Hybrid - 3 days per week on site. Contract: Full-Time, Permanent Hours: Monday–Friday (40 hours) Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Private Medical Insurance, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities. Why Müller?Join Müller UK & Ireland, part of the Unternehmensgruppe Theo Müller, a leading European dairy business with over 31,000 employees. We’re known for quality, innovation, and producing some of Britain’s most loved dairy brands. About the RoleAs a Network Analyst, you’ll play a key role in delivering, supporting, and enhancing enterprise network services across LAN, WAN, WLAN, Data Centre, and Cloud environments. You’ll support projects, ensure performance and reliability, and contribute to secure, scalable network solutions. What you’ll do • Deliver secure, stable, and high-performing network serv...

The role of Merchandising Analyst in the retail industry involves analysing sales data and inventory trends to optimise stock levels and support business growth. Based in Trafford, this position requires a detail-oriented professional with strong analytical capabilities. Client Details The hiring company is a well-established organisation in the retail sector, dedicated to delivering quality products and services to its customers. They are a medium-sized business with a reputation for fostering a supportive and professional work environment. Description • Analyse sales and inventory data to identify trends and opportunities for improvement., • Monitor stock levels and ensure optimal stock availability across all retail locations., • Collaborate with the buying and planning teams to forecast demand and manage stock replenishment., • Prepare and present regular reports on merchandising performance to stakeholders., • Support the implementation of pricing strategies to maximise profitability., • Evaluate the effectiveness of promotional campaigns and recommend adjustments as needed., • Assist in developing and maintaining category plans to align with business objectives., • Identify and resolve discrepancies in stock data to maintain accurate records. Profile A successful Merchandising Analyst should have: • Str...

Job Title: SAP QM Functional Analyst Location: Manchester(Hybrid) Type: Permanent, Full-Time Infused Solutions is recruiting a SAP Quality Management Functional Analyst for a global organisation. This role is Hybrid and offers excellent career progression. You will be responsible for working on business projects and operations across the QM domain. Role Overview: You will be responsible for support, analysing business requirements, quality planning and improvement. Key Responsibilities: • Lead and support SAP QM Projects., • Supporting rollouts and enhancements., • experience working in an organisation which is going through a SAP transformation ideally in a S/4HANA environment., • Management and configuration., • Lead and mentor junior team members including workshops., • Produce high quality technical documentation Key Skills and Experience: • Proven experience working as an SAP QM Functional Analyst., • Experience with SAP ECC 6.0., • Knowledge of SAP S/4HANA Environment., • Integration experience with SAP modules including SD and MM., • Excellent communication skills., • Experience leading and mentoring teams. For immediate interview consideration, please contact Ahsan Iqbal. AMRT1_UKTJ ...

Asbestos Surveyor / Analyst (Dual-Trained) (Essential work. Trusted expertise. Done properly — every time.) Let’s be upfront — asbestos surveying and analytics isn’t light work. But it is important, highly skilled, and makes a genuine difference to people’s safety every single day. At Lucion, we don’t approach asbestos work as a tick-box exercise. We deliver accurate, defensible surveys and analytical services that clients rely on to manage risk properly — protecting people, buildings, and projects across the UK. We’re a purpose-driven, beyond net-zero business working across 12 sectors worldwide, and we take pride in combining technical excellence with a calm, professional approach. We’re currently looking for a Dual-Trained Asbestos Surveyor / Analyst to join our Hazardous Materials team. This is a field-based role, but we are looking for someone in the North-West / Manchester area, with our office being in Preston Brook. If you value quality, accuracy, and doing things the right way — you’ll feel at home here. What You’ll Be Doing (And Why It Matters) This is a varied, hands-on role where your expertise directly supports safer buildings and better decision-making. You’ll: Carry out all disciplines of asbestos surveying and inspection, including management, refurbishment, demolition, and asbestos in the ground Undertake air monitoring a...

HR Data Analyst Manchester | Permanent | £55,000 A leading professional services organisation is seeking an experienced HR Data Analyst to join its growing HR function based in Manchester. This is an excellent opportunity for a data-focused HR professional to play a key role in delivering high-quality people insights that inform strategic decision-making across the business. Working as part of a collaborative HR team, the role will focus on HR reporting, analytics, data governance, and continuous improvement of people data capability. Key Responsibilities • Deliver accurate and insightful HR data reporting and dashboards for senior stakeholders., • Analyse workforce data to identify trends, risks, and opportunities., • Act as a trusted expert in HR data, supporting stakeholders with interpretation and insight., • Ensure strong data quality, governance, and GDPR compliance across HR systems., • Support the development and enhancement of HR analytics frameworks and reporting tools. About You • Proven experience in an HR data, people analytics, or HR reporting role., • Experience using Power BI and Workday would be advantageous but not essential., • Strong analytical skills with the ability to turn complex data into clear insights., • Experience working with HR systems and managing sensitive data., • Excellent stakeho...

You will engage with stakeholders to elicit business needs and support Agile ceremonies, while maintaining high-quality documentation. A global financial services firm in Manchester is seeking a Business Analyst to drive requirements management and project delivery. The ideal candidate has a bachelo

Isio is seeking a Quality Assurance Analyst to ensure the quality of defined benefit pension administration across various offices including Manchester.

Senior Data Analyst for a 12-month project focused on illuminating audience data insights. This position supports the arts and cultural sector, turning complex data into actionable insights. The ideal candidate will enhance data accessibility, produce high-quality analysis, and collaborate closely w

Working closely with pensions administration teams, technical specialists, and internal stakeholders, the Quality Assurance Analyst will provide insight, constructive challenge, and practical recommendations to support high‑quality, sustainable outcomes. A collaborative, proportionate approach to

A global analytics and digital solutions company in Manchester seeks a Service Desk Analyst to provide high-quality IT support.Responsibilities include managing ticketing systems and troubleshooting technical issues.The ideal candidate has experience in customer service and data management, strong I

The Hyde Group in Dukinfield is seeking an ERP Data Analyst to support reporting, analysis, and data quality initiatives.

The successful candidate will have at least 2 years of experience in IT support and a drive to grow their skills in a friendly, professional environment. Sharp Business Systems France is seeking a 2nd Line Support Analyst for their Stockport location to deliver high-quality technical support while m

A leading engineering company in the United Kingdom seeks an ERP Data Analyst to support reporting, analysis, and data quality initiatives during a major ERP transformation.

An International FMCG business in Manchester is looking for an SAP Quality Management Functional Analyst. The role involves leading the design and implementation of SAP QM processes and configuring various QM modules to enhance product quality. This opportunity offers a chance to impact quality mana

Looking for a next step to provide expert guidance and hands‑on mentoring to elevate pricing capability, ensuring high‑quality insights and strategic excellence across the business? As a Principal Technical Pricing Analyst within the home team, you’ll shape the models, methodology, and mindset

The Office for National Statistics in Manchester is seeking a Data Analyst to enhance the quality of UK economic statistics.

Our client is looking for a Security Operations Centre (SOC) Analyst to join a modern, continuously evolving SOC environment. A technical, analyst‑first SOC that values quality investigations. Clear career paths into Threat Intelligence, SOC Engineering, Incident Response and senior SOC roles.

Michael Page is seeking a SAP Quality Management Functional Analyst to enhance SAP modules in Manchester. Candidates should have proven expertise in SAP systems, analytical skills, and the ability to meet business needs.

The successful candidate will manage master data, develop reports, and troubleshoot data issues while ensuring data quality and providing insights through various data analysis tools. A data-focused company in Manchester is seeking a Data Analyst to join their team. Ideal applicants will possess adv

A prominent data-centric organization in the UK, specifically in Manchester, seeks a skilled Data Analyst to assess and manage data quality from various collection points across the business.

Senior Cyber Operations Analyst Location: Manchester (hybrid) Salary: Up to £75,000 + on-call compensation We are seeking an accomplished Senior Cyber Operations Analyst to join a high-performing Blue Team operating at the forefront of modern security operations. This is a technical role suited to an experienced analyst with strong engineering instincts, hands-on coding capabilities, and a deep understanding of incident response, detection engineering, and adversary tradecraft. This position includes approximately one week per month of on-call availability for high-priority incident response. Additional compensation is provided, and frequency may vary by client. We are looking for a senior analyst who brings curiosity, technical depth, and a proactive mindset. This role is ideal for someone who has likely grown from an engineering background and can write scripts (Python, Bash) to automate, enhance, and refine detection and response workflows. Experience with Splunk, SIEM operations, cloud endpoints, networks, and detection engineering will be highly advantageous. NOTE: Candidates for this role must be eligible for un-caveated UK SC Clearance. Key Responsibilities Develop, maintain, and optimise detection content (primarily within Splunk SIEM) to identify threats across cloud, endpoint, and network environments. Collaborate across security functions to identify gaps in logging, alerting, and detection coverage aligned to business risk. Improve SecOps processes by recommending enhanced logging, identifying trends, and driving operational optimisation. Conduct security monitoring, alert triage, and continuous improvement of detection rules (core hours 9:0017:30 on rotation). Lead and support incident response investigations, ensuring high-quality documentation and escalation. Mentor and support junior analysts, providing guidance, coaching, and technical oversight. Serve as a technical SME on client engagements; present findings and recommendations to senior stakeholders. Participate in alert testing, readiness exercises, and incident response tabletop sessions. Stay current on emerging threat intelligence, attacker techniques, and relevant research. Required Experience 2+ years experience as a Cyber Security Operations Analyst or equivalent Experience working with Splunk Familiarity with threat intelligence frameworks and methodologies End-to-end incident response lifecycle experience Detection engineering and alert development expertise. Strong scripting or programming skills (Python, Bash, C/C++, Java). Solid grounding in cybersecurity fundamentals: network security, cloud security, cryptography, forensics. Understanding of common network protocols and attacker abuse patterns. Awareness of current APT groups and their TTPs. Knowledge of analysis techniques for Windows and/or Linux environments. If you are a technically driven senior analyst ready to advance, apply today. TPBN1_UKTJ

Insight Analyst Manchester (Hybrid) | £35k - £45k + Benefits If you enjoy working with data and influencing real business decisions, this is an opportunity within a central Insight function, working closely with Trading, Operations, Finance, and senior leadership to deliver data-driven recommendations that directly impact commercial outcomes. The Role You'll take ownership of analysis across a wide range of commercial areas, using data to support decision-making and improve performance across the business. Key responsibilities include: · Delivering regular and ad-hoc analysis to support trading performance, product range, and margin optimisation · Building and maintaining analytical models to support forecasting and business planning · Providing insight into customer behaviour, competitor activity, and market trends · Supporting projects across areas such as pricing, promotions, product performance, and market analysis · Translating complex data into clear, actionable recommendations for stakeholders · Improving and evolving existing processes to drive efficiency and accuracy · Ensuring data quality and integrity through validation and structured processes · Partnering with internal teams and external stakeholders to provide insight and support What We're Looking For · Experience in a data or insight analyst role · Strong skills in SQL, relational databases, and BI tools (e.g. Tableau or similar) · Advanced Excel capability (modelling, data manipulation, analysis) · Strong commercial awareness and ability to link data to business outcomes · Excellent problem solving and communication skills · High attention to detail and data accuracy · Ability to work in a fast-paced, collaborative environment Why Join? · Opportunity to influence key business decisions through data · High visibility role with exposure to senior stakeholders · Strong benefits package and long-term career progression If you're looking for a role where you can turn data into real commercial impact, we'd love to hear from you. Apply today with your most up-to-date CV. BH36173

Job Title: Data and General Administrator Location: Salford Quays, Greater Manchester / Hybrid Working (In office approximately 3 days per week) Salary: £28,392 - £39,043 Per annum, negotiable depending on experience Job type: Full time - Permanent The National Haemophilia Database (NHD) is a registry of people in the UK with all types of bleeding disorders. The database is held within the NHS and managed by the UK Haemophilia Centre Doctors' Organisation (UKHCDO). The NHD is at a transformation stage in its development and requires insight professionals to harness the wealth of data that is available to it. There is no sponsorship on offer for this role and therefore candidates must have the legal right to live and work in the UK to be considered for this role. The Role: The NHD has the richest data store for bleeding disorders in the world and are about to invest heavily in the infrastructure required to enhance the processing, accessibility and surfacing of that data. We are looking for an individual to play a key role in the administration of general duties and data across its full lifecycle, from the collection of data through to the point of data exploitation that can make a real difference to the lives of people with bleeding disorders. Please note that the role is based in Salford Quays and requires regular office attendance (usually approximately 3 days per week) , therefore candidates must be able to reliably commute to this location to be considered. Main Responsibilities: You would be working with the UKs best clinical, scientific, and statistical capabilities in this sector, being a vital part of a team. Creation and maintenance of any necessary MS Excel spreadsheets and MS Access database, providing support to the Data Administration Manager. Undertake analytical skills to support analysis such as producing tables, graphs etc. and running queries. Assisting with data quality, checking, and cleansing. Assisting in the collection, collation, and management of data, ensuring that it is accurate and up-to-date. Clearly defining stakeholder requirements for administration purposes to support data analysis. There will also be several general administrative responsibilities required by this role alongside the data analysis side of things.The Ideal Candidate: A degree in an analytical, technical, or mathematical discipline, backed up by additional and continual professional development. Excellent administrative skills and a good eye for detail. (2 + years recent administrative experience preferred but not essential) Proven IT, programming and mathematical skills, and an appreciation of how they are applied in the work environment. Analytical and problem-solving skills, including the need for careful analysis of data to produce clear findings. Proficiency in Microsoft Office packages, especially in Word, Excel and Access. Intermediate proficiency in SQL, Python, R or other modern coding. Experience in the automation of data workflows. Ideally, using a drag-and-drop visual analytics software (such as Alteryx, Knime or other industry software), to produce datasets and reports. Experience in supporting organisations fulfil its regulatory requirements in such areas as data quality and data security.Benefits Highly competitive contributory pension scheme with company contributions 27 days holiday rising to 33 days (+ 8 general and public holidays) Support for qualification development opportunities Flexible / hybrid working options to maintain work life balance Peninsula Employee Assistance programme Car Salary Sacrifice Scheme Modern office facilities at Salford Quays A relaxed and friendly office environment Parking on site Main tram and bus routes stop outside office and connect to main railway hub stations.And of course, you will be involved in high profile work providing professional development and ability to significantly impact on health and care services. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Data Analyst, Data Administrator, Commercial Analyst, Analyst, Information Analyst, Client Data Analyst, Apprentice Data Analyst, Data Administrator, Business Analyst, Business Analyst, SQL Analyst, Business Information Analyst, Data Handler, will all be considered

We are expanding our highly customised High Intensity Sales application, built using Lightning Web Components and APEX, to enhance productivity for our Field and Telesales teams. As a Junior Salesforce Developer, you'll be a vital part of a growing team dedicated to delivering powerful Salesforce. What You'll Be Doing: Act as a first point of contact for user issues related to our custom Salesforce application. Triage and troubleshoot problems, collaborating with the development team to resolve them efficiently. Support the continuous development and improvement of the application to meet evolving business needs. Collaborate with other developers to build scalable, high-quality solutions. What You'll Bring: Salesforce development experience, including JavaScript, Lightning Web Components, Aura Components, or APEX. A solid understanding of Salesforce data models. A proactive approach to learning and a desire to pursue Salesforce certifications. Excellent teamwork and communication skills. A solution-focused mindset and passion for delivering high-quality results. Ability to thrive in a fast-paced, agile environment. What We Offer: A supportive environment that encourages professional growth and continuous learning. Opportunities to progress into roles such as Solution Builder, Business Analyst, or other paths within Software Delivery. An inclusive, collaborative culture within one of the UK's leading business services providers. A competitive salary and benefits package. Ready to build your future in Salesforce development? 49923MSR2 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position