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12 month fixed term contract Manchester or Slough (Hybrid 8 days a month in office) Competitive + Bonus We’re looking for a detail‑oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you’ll play a hands‑on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‑growth B2B SaaS environment. You’ll work closely with the Director of CS Operations, Customer Success leadership, and cross‑functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You’ll Be Doing • Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns, • Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams, • Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance, • Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance, • Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification, • Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes, • Assisting with testing and quality assurance of system and configuration changes prior to wider rollout, • Providing day‑to‑day operational support to the Customer Success and Renewals teams, responding to ad‑hoc data, reporting, and system requests, • Collaborating cross‑functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We’re Looking For Essential • 2+ years’ experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role, • Strong experience with Salesforce, including report and dashboard building, • Proven analytical skills with confidence working with large datasets and translating insights into clear outputs, • Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI), • High attention to detail, strong data ownership, and a proactive, self‑starting mindset, • Comfortable working in a fast‑paced, matrixed environment with non‑technical stakeholders Desirable • Hands‑on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango), • Familiarity with NetSuite or ERP / finance systems, • Working knowledge of SQL or data querying tools, • Understanding of SaaS customer lifecycle, renewals, and expansion, • Exposure to operational documentation or change management Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

Data Analyst Rate: £500 per day - Contract role Location: Slough Working Pattern: Hybrid We are recruiting for a Data Analyst for a local authority that are looking to grow the team. This role is an exciting opportunity to join a strong team of Data Analyst, be part of the management team as well as still being hands on in the day to day analytical duties. What the Data Analyst will be doing • Lead of a team of data analysts, • Ensure data and data shared by others is of the highest quality, • Help to implement the council strategy on continuous service improvement, • Manage stakeholder engagement across council strategies Experience needed as a Data Analyst • Strong experience with SQL and Power BI, • Experience working on - Controcc, Aggresso and Liquid Logic, • Strong analytical background, • Desirable if you have worked with adult services for a public sector organisation What the Data Analyst will receive • £500 day rate Inside of IR35, • Hybrid working - 2 days on site, • 4-month contract, • Weekly Pay If you believe you have the capable skills and motivation for the Data Analyst Role, please apply now or contact Greg Jones at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds...

Kyriba is seeking a CEO Office Analyst to support the Chief of Staff by providing high-quality analysis and coordination for strategic initiatives.

Business Analyst - Controls & Process (Finance Transformation) Contract Length: 6 months (possible extension) Location: Windsor Based Office - Hybrid Working Pay Rate: £450 per day via umbrella (Inside IR35) Overview We're looking for a hands-on Business Analyst to join a high-impact transformation project within a large, complex organisation. This is a time-critical role focused on delivering a robust controls and process framework by year-end. You'll take ownership of key activities, working closely with stakeholders across the organisation to ensure critical processes, risks, and controls are clearly defined and documented. If you enjoy driving structure in complex environments, working autonomously, and delivering tangible outcomes, this is an excellent opportunity to make a visible impact. Responsibilities Review and take ownership of an existing gap analysis and activity plan Prioritise and deliver key process and controls improvements Engage stakeholders to map and understand: End-to-end processes Risks and controls Produce high-quality: Process documentation Policies and procedures Controls documentation Support implementation and optimisation of controls within systems Identify opportunities for automation and efficiency improvements Drive stakeholder engagement, sign-off, and adoption Contribute to training and guidance for wider teams Key Skills & Experience Essential Proven experience as a Business Analyst in process-driven environments Strong background in process mapping, documentation, and analysis Experience working with risk, controls, or governance frameworks Excellent stakeholder management and communication skills Ability to work independently, prioritise effectively, and deliver at pace Experience working within large or complex organisations Desirable Exposure to finance or transformation programmes Experience with controls systems or platforms (e.g. Workiva) Familiarity with automation or AI tools to support documentation Background in finance, internal audit, or controls environments Please note: Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not hear from us within 48 hours, your application has not been successful on this occasion. However, we may retain your details for future suitable opportunities. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Sales Data & Insights Analyst Langley / Heathrow Area Up to £65,000 + Car Allowance 4 days per week in the office + Travel A growing B2B business is looking to appoint a Sales Data & Insights Analyst to support the National Sales Director and wider sales leadership team with high-quality reporting, analysis and commercial insight. This is a highly visible role sitting close to the sales function, acting as a key support to senior sales leadership. The successful candidate will help improve how sales performance is measured, understood and communicated across the business. This role combines hands-on Power BI and reporting capability with strong commercial analysis and stakeholder engagement. The business is looking for someone who can not only build useful reporting and dashboards, but also interpret the data, identify trends and provide clear, actionable insight to support better decision-making. You will work closely with sales stakeholders across the business, attending meetings where required and helping shape how reporting and insight supports the wider sales function. Key Responsibilities • Produce and maintain a suite of sales reports and dashboards for the National Sales Director and wider sales teams Analyse sales performance, customer activity, pipeline trends and commercial data Develop and enhance Power BI reporting to improve visibility across the sales function Provide clear, practical insight around sales performance, opportunities and risks Work closely with senior sales stakeholders to understand reporting requirements and business challenges Attend national sales meetings where required Help improve the quality, consistency and usability of sales reporting across the business * Translate data into commercially meaningful recommendations and actions What We're Looking For • Strong experience within a Sales Analyst, Commercial Analyst or Data & Insights role Strong reporting and analytical capability, including Power BI Experience working with sales, commercial or customer performance data Ability to work end-to-end from data through to insight delivery Comfortable engaging directly with senior sales stakeholders Strong communication skills with the ability to explain data clearly to non-technical audiences Commercially aware, proactive and confident enough to challenge where appropriate * Experience within a B2B environment would be highly beneficial Why This Role • Highly visible role supporting senior sales leadership Opportunity to shape how sales insight is delivered across the business Blend of reporting, analytics and stakeholder engagement Strong exposure to commercial decision-making and business performance Opportunity to influence and improve sales reporting capability across a national function

Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs) and ensure alignment with technical teams, project objectives and stakeholders. Manage & maintain accurate and up-to-date documentation throughout the lifecycle of the enhancement delivery Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. Change Management: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify change management needs and develop strategies for smooth implementation. Testing and Quality Assurance Support: Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management KNOWLEDGE, EXPERIENCE, QUALIFICATIONS Bachelor's degree in computer science, business administration, or a related field. Proven industry experience working as an IT Business Analyst Solid track record of utilising business analysis methodologies, tools, and techniques. Working knowledge of the software development lifecycle (SDLC) and Agile methodologies. Strong analytical skills with the ability to gather and interpret complex information. Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders. Detail-oriented with strong documentation and organizational skills. Proficiency in using business analysis and productivity tools (e.g., Microsoft Office, JIRA, Confluence). Proven ability to work independently, manage priorities, and meet deadlines. Strong problem-solving skills with a proactive and solution-oriented mind-set. Adaptability and willingness to learn new technologies and domains

Job Title: Underwriting Specialist PURPOSE SUMMARY: The Underwriting Specialist role is to assess the risk associated with extending customer credit and financing. PRINCIPAL ACCOUNTABILITIES: The Underwriting Specialist will assess this risk by manually underwriting dealer proposals in accordance with the company credit/underwriting policy rules and in accordance with service level adherence targets. The Underwriter is responsible for ensuring that the quality of their underwriting decisions is in accordance with company tolerances and credit policy rule sets. As part of the manual underwriting process, the Underwriter will undertake the appropriate analysis of retail customer’s financial statements in order to assist in reaching timely and accurate conclusions on the Referral (e.g., “Accept” or “Decline” decision) This information, coupled with an analysis of the customer’s repayment capacity, will enable the Underwriter to reach the appropriate lending decision. The Underwriting Specialist will utilise the Genus system to achieve acceptance decision targets. Using a proactive approach to work management and service level adherence, the Underwriter also uses the Genus system to help self-manage their work queues. This will ensure that work queues are reviewed and actioned in accordance with agreed proposal status review targets. KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: • 3 years’ experience in an underwriting or credit analyst position in financial services • Experience in the automotive or consumer finance industry is advantageous. • Practical experience with scorecard design and testing

We’re looking for a detail‑oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you’ll play a hands‑on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‑growth B2B SaaS environment. You’ll work closely with the Director of CS Operations, Customer Success leadership, and cross‑functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You’ll Be Doing • Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns, • Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams, • Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance, • Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance, • Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification, • Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes, • Assisting with testing and quality assurance of system and configuration changes prior to wider rollout, • Providing day‑to‑day operational support to the Customer Success and Renewals teams, responding to ad‑hoc data, reporting, and system requests, • Collaborating cross‑functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We’re Looking For Essential • 2+ years’ experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role, • Strong experience with Salesforce, including report and dashboard building, • Proven analytical skills with confidence working with large datasets and translating insights into clear outputs, • Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI), • High attention to detail, strong data ownership, and a proactive, self‑starting mindset, • Comfortable working in a fast‑paced, matrixed environment with non‑technical stakeholders Desirable • Hands‑on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango), • Familiarity with NetSuite or ERP / finance systems, • Working knowledge of SQL or data querying tools, • Understanding of SaaS customer lifecycle, renewals, and expansion, • Exposure to operational documentation or change management . Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible

Expleo are seeking a highly organised and proactive Supplier Quality Analyst, with the ability to drive delivery of critical work streams for a Software release in automotive Requirement status, Test status, Defects and summarise this to users of Software. Do you have a background as a Supplier Qual

Have you always had that knack for practical, hands-on tasks? Did childhood hobbies see you taking an interest in chemistry classes, experimenting with materials, and always been curious about how things are made and why things work?.If so, perhaps working as an Apprentice Laboratory Technician for

Learning & Development Data Analyst. We are looking for a Learning & Development Data Analyst to join our L&D team and play a key role in ensuring the accuracy, integrity, and effectiveness of our learning data and reporting. Previous experience in a data analyst or reporting-focused role.

Manufacturing Quality / Supplier Quality / Production Quality. Supplier Quality / Manufacturing Quality Engineer. This role sits within the Supplier Quality function and focuses on ensuring products are successfully introduced into production through robust manufacturing processes, supplier collabor

An exciting opportunity has arisen for a Cheshire based Senior Electronics Test Engineer to join this leading provider of electronic design and assembly services.Based at their site in Cheshire they are seeking a Senior Electronics Test Engineer to be responsible for the development of new test proc

Experience supporting design processes and ensuring quality standards are fit for purpose across prototype purchasing and manufacturing activities.

Participate in code reviews, performance optimisation and comprehensive testing (unit, integration and system level) to maintain high quality standards.

Do you enjoy working hands-on with mechanical systems out in the field?.Looking for a role where no two days are the same, and where your expertise genuinely makes an impact?.Ready to travel, develop your skills, and be well rewarded for your time and effort?.Field Service, Mechanical Engineer.This

Execution of environmental testing in accordance with customer specifications, international standards, and ISO17025/UKAS quality requirements. We are a trusted partner, enhancing the quality and safety of our clients’ assets and infrastructures while safeguarding their operations.

We are a trusted partner, enhancing the quality and safety of our clients’ assets and infrastructures while safeguarding their operations. Set up and operate EMC test systems, ensuring all laboratory activities are conducted efficiently and in line with quality requirements. Verify equipment readi

You’ll be setting direction, creating playbooks, coaching engineers, and helping teams embed quality earlier in the software delivery lifecycle. Indirectly lead and influence a team of around 10 engineers and QAs, upskilling them in automation, quality engineering, and modern testing practices. Pa

We're hiring a Senior QA Engineer to own quality end-to-end at a scaling B2B SaaS company.

The Quality Engineer will oversee and implement quality control, assurance, and management processes to ensure product quality. Maintain quality documentation including control plans, work instructions, standard operating procedures (SOPs), and quality records. Strong knowledge of quality management

The successful candidate will be site-based, supporting project teams with inspections, quality records, audits, NCRs, ITPs, documentation, concrete works, subcontractor quality and general compliance with the company’s Quality Management System. This is an excellent opportunity for a Quality Engi

Experience in a Quality Engineer role. Apply now to be part of a team committed to quality, innovation, and continuous improvement. This is a hands-on role supporting quality assurance activities across our West Sussex and Plymouth sites, ensuring compliance, driving continuous improvement, and meet

We’re looking for an experienced.Execute RF test plans and analyse results for electronic and wireless products.Work with complex lab equipment (spectrum analysers, signal generators, RF power etc.Produce accurate test reports and support compliance to ETSI, FCC & ISED standards.Engage with custom

QA & Test Engineer – Autonomous Systems / Embedded Software – Hybrid (Oxford/London).We’re looking for a QA & Test Engineer to support the development of safety-critical software for advanced AI and autonomous systems applications.This role focuses on verification, validation, and automated te

Ensure products/devices are designed and implemented in accordance to established quality standards and specifications.

This is an exciting opportunity to play a key role in coordinating and overseeing testing activities, ensuring alignment, transparency, and high-quality delivery across multiple stakeholders.

Coordinating testing activity across multiple work streams and release cycles to support timely, high-quality delivery. Ensuring issues are documented clearly, lessons learned are fed back into future delivery, and quality remains a shared responsibility across the team. Experience collaborating clo

Review and maintain high-quality test artefacts (scripts, cases, reports).

Senior Managing Analyst for Europe ABS/Structured Finance Capital Markets Research & Data. Establish processes for data validation, quality control, and scalability.

This is a varied, hands-on role combining laboratory, production, and quality responsibilities. Support the production of products using lab techniques to required quality standards. Ensure quality control standards are consistently met throughout production.

An Oxford based publishing company has asked Think Selection to find a Data Analyst to support reporting, business intelligence and data analysis across its finance and operational teams.

Manpower are currently seeking interim Laboratory Technicians x 2 to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment.The position is based at our client’s scientific Research & D

Their Quality Development Programmes & Major Projects team plays a critical role in ensuring production quality, industrial performance, and operational excellence across major programmes. You will work closely with cross-functional teams to support APQP deployment, FMEA activities, production valid

The job holder is responsible for collecting and analysing relevant operational data on various business and requirements; monitoring business performance through analysing and providing support for business growth needs.Gather the open order, stock data and sale data on a monthly basis and combine

DataAnalyst #BusinessAnalyst #MDM #MasterDataManagement #DataIntegration #ContractJobs #DataEngineering #Hiring #TechJobs. Data Business Analyst | Contract. We're working with a leading consultancy to place a Data Business Analyst on a large-scale delivery programme for a professional services and f

The Recruitment Crowd are currently recruiting on behalf of our industry-leading client based in the YO42 area.We are looking for multiple Warehouse Operatives to join the team.THIS ROLE IS A PERMENANT POSITION FOR THE CORRECT CANDIDATE! xrnqpay FULL TIME WORKERS NEEDED!.Hours:Monday to Friday, 2:30

We're looking for an experienced.Execute RF test plans and analyse results for electronic and wireless products.Work with complex lab equipment (spectrum analysers, signal generator.

The Role Receiving and checking incoming deliveries Inspecting goods for damage and reporting discrepancies Moving stock safely throughout the warehouse Operating a forklift truck where required Picking and packing customer orders accurately Loading vehicles for dispatch Maintaining stock records an

About the role: Join our Operational Team and help keep our vehicles safe, compliant, and ready to deliver the brilliant service AO is known for.Youll be hands-on every day—securing loads, supporting maintenance, completing checks, and making sure everything runs smoothly behind the scenes.Youll w

The principal purpose of the Quality Engineer is to deliver professional quality engineering service to the business with primary focus on Manufacturing Quality control requirements. Translation of Customer quality requirements into detailed Manufacturing Instructions. Customer & Supplier liaiso

You will support a team of software quality engineers and collaborate with developers, product managers, and customers to deliver high-quality software solutions. Strong capability in automated testing frameworks, non functional testing and quality risk assessment. Ability to define and embed test s

The Recruitment Crowd are currently recruiting on behalf of our industry-leading Parcel Courier client based in the Exeter area.Location: Exeter - EX5 1EW Job Type : Ongoing with an opportunity for permanent for the right candidate The role: Sort and organise incoming parcels accurately and efficien