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VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: As a Sales Development Representative (SDR), you will focus on three core missions. One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance. Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals. By fulfilling our three core missions, you will contribute importantly to Grafana Labs’ community and business goals. We understand that our commercial success is linked to our open source DNA and users’ success with our software. As such, we want team members who can effectively leverage this connection and help support the long-term health of our company. In this role, you will balance reactive and proactive work, responding to inbound inquiries as well as outreaching to target accounts. You will need to research and have a detective mindset in order to craft thoughtful, value-add messaging; and you’ll need to be confident driving business conversations on the phone. You will need to know how to use AI as a tool to constantly improve your productivity. This is a demanding and rewarding role. It is a fast-paced and challenging environment. While our company is growing sustainably, we still have a lot of building and improving to do. And we do this work together with our teammates from more than 15 different countries. We're looking for driven, humble, technically curious people who embrace a team-first attitude and demonstrate extreme ownership. This is a great team to join, whether you’re just starting your career or looking to pivot into the tech industry. You’ll have managers and teammates that care deeply about you as a professional and human, and you will learn more than you thought possible. What You’ll Be Doing: • Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends, • Follow up on inbound leads effectively and efficiently, • Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone, • Use Salesforce and Grafana dashboards for lead and account management and research, • Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn, • Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them, • Consistently meet new business opportunity and pipeline targets, • Collaborate with cross-functional teams such as marketing and sales to win as a team What Makes You a Great Fit: • Fluent in English (written and spoken), • Open to feedback and coaching, always looking for ways to improve, • Clear and concise written and verbal communication style, • Excellent organizational skills and the ability to prioritize many tasks and demands, • Willingness and ability to take on any task - no matter how small or big - with a focus on quality, • Resourceful and proactive in an environment that is constantly evolving, • Driven by purpose and by winning with a team-first attitude, • Located in the UK Bonus Points For: Let’s be honest - interviewing is not easy. However, we want you to come prepared and succeed. When we interview, we’re trying to determine a couple of things: • Would you be successful if you were part of our team?, • Will you love working here and be a positive influence on your fellow colleagues?, • Will you grow professionally and personally during your time here?, • We’re looking for people who are curious and passionate about technology, so make sure you invest some time in learning about Grafana Labs. Explore our community, the industry we operate in, what we offer, and how we set ourselves apart., • During your interview, you’ll be sharing stories about your current and past roles and experiences. The best way to frame this is with the CARR model: Context, Action, Results, Reflection. This allows you to succinctly share the experiences you’ve gained., • Remember, humility drives learning and we love working with people who are always trying to better themselves. Throughout our interview process, you will receive feedback, and usually directly in the interview. As you move through the interview process, make sure you listen to the feedback you receive and figure out how to incorporate the advice in the next step of the interview. Compensation & Rewards In the UK, the OTE (On-Target Earnings) compensation range for this role is £58,750 - £61,650. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

About Us Role Summary This role is for individuals with real cybersecurity experience who understand the pressures faced by security teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale. As a CISO Advantage Field Specialist, you'll be the key expert for MSP partners seeking genuine knowledge. Instead of relying on slides, you'll leverage your deep understanding of advancing cyber maturity and transformation. Your role includes assisting partners in integrating CISO Advantage into their offerings, empowering their teams to deliver effective security services. We seek proactive individuals who thrive at the intersection of technology, people, and business outcomes. If you're excited about helping underserved businesses manage their security risks using leader-edge technology, data and AI as real tools, this role was made for you. Product Feedback & Market Intelligence • Operate as a structured, consistent feedback channel between the field and the Sophos Product team, this is a core accountability of the role, not a secondary activity., • Capture partner and customer feedback on product usability, feature gaps, pricing, and competitive alternatives using agreed formats and cadences set by Product leadership., • Submit regular regional feedback reports covering adoption blockers, commonly requested features, competitive intelligence, and MSP delivery challenges. MSP Partner Enablement • Serve as the primary field resource for CISO Advantage MSP partners within your region, the person partners contact when they need product knowledge, positioning support, or help with a customer situation., • Track partner enablement progress and readiness across your regional MSP portfolio, flagging partners who need additional support and identifying those ready to scale., • Help partners develop structured onboarding and delivery playbooks so they can consistently deploy CISO Advantage across their customer base. End-User Adoption & Training Support • Support MSP partners in delivering effective training and onboarding experiences to the end-user organizations they serve, ensuring customers can navigate and use the platform confidently from day one., • Help channel partners and their customers define what success looks like with CISO Advantage, establishing clear use cases, adoption milestones, and outcome metrics from the outset., • Provide partners with end-user-facing guidance materials, FAQs, and best-practice documentation they can adapt and deliver to their customers., • Act as an escalation resource for partners encountering complex end-user adoption challenges, working collaboratively to resolve issues and improve the customer experience., • Gather and document customer adoption stories, use cases, and outcomes that can be used for MSP enablement, product marketing, and internal reporting. Cross-Function Collaboration • Work closely with regional Sales and Channel teams to align enablement activity with commercial priorities and partner tier., • Collaborate with Product Marketing to validate regional messaging and surface localization requirements, language, regulatory context, or market-specific positioning needs., • Partner with the Product and Customer Success teams to ensure end-user training content remains current and aligned with platform updates and new feature releases., • 5–8 years of experience in a cybersecurity-related role, this could include technical pre-sales, partner success, channel enablement, security consulting, or a vendor-side field role., • Experience working with or within an MSP, channel partner, or VAR environment, understanding how managed service businesses operate and how they engage their customers., • Exposure to security programme management, GRC, or vCISO service delivery, either from the customer, MSP, or vendor side., • Experience in a product feedback, customer success, or voice-of-customer role within a B2B SaaS or security vendor environment., • Demonstrated experience supporting end-user training, onboarding, or adoption programmes, either directly or through channel partners., • Working knowledge of cybersecurity concepts, terminology, and the challenges faced by security teams in mid-market and enterprise organizations., • Ability to translate complex security and platform concepts into clear, accessible guidance for both MSP partners and their end-user customers., • Strong communication and relationship-building skills, with the ability to operate effectively across technical, commercial, and customer-facing contexts., • Comfort working in a structured feedback environment, capturing insights methodically and communicating them clearly to product and leadership teams., • A genuine personal and professional interest in AI, we operate an AI-first strategy and expect this person to be an AI native. You should actively use AI tools in your day-to-day work, stay current with developments in the space, and bring both curiosity and practical knowledge of how AI can be applied to security, enablement, and customer success. Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Product Manager (Biometrics) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Product (Biometrics) Location: (WeWork Waterloo) London, UK - Hybrid (1-2 times per week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options (EMI) + iProov Benefits IProov is looking for a Product Manager to join our growing Product & Innovation team to work on our core Biometric product. In a team of Product Managers working on our Biometric Product, you will work closely with our Engineer and Machine Learning functions owning the Product Experience. You will play an integral part in streamlining our efforts understanding customer pain points and turning them into usable, lovable solutions. This is a role that involves a large amount of autonomy and ambiguity. In a typical week, you can expect to work closely with our customers to draw requirements from both a technical and security perspective, whiteboard R&D options with various teams of Software and Machine Learning Engineers, productionize and commercialize new features where you see fit, and champion the next generation of usable and inclusive biometric products. • Experience in Product Management in a B2B environment, • Experience in User-centric Design, Mobile Applications, and Machine Learning disciplines are assets, • Experience in identifying and implementing data-backed changes, • Experience in conducting customer/user interviews, • Ability to effectively communicate with various stakeholders, • Exposure to operating within a scale up environment, • A drive to make an impact, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Just Imagine Wickford Station Avenue Nursery Practitioner - Level 3 – Full-Time- 40 hours per week Salary: £28,246 per annum/ £13.58 per hour Our nursery is open from 7.00am-7.00pm - Monday to Friday, 51 weeks of the year and your shift pattern would be between these times. Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: • Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays, • Employee discount / Childcare: 75% off nursery fees for our team members’s, • Health & wellbeing programme: Confidential employee assistance helpline available and mental health first aid trained staff., • Development: Tailored learning and development opportunities to support your career growth, • Company Pension Scheme, • Referral Programme: Recommend a friend for a role and if they are successful receive a cash bonus. Main duties and responsibilities: • Provide stimulating and purposeful experiences, environments, and resources to children, that are appropriate to their age and stage of development., • Understand and ensure that the requirements of the statutory framework for the EYFS are met., • Ensure the highest levels of cleanliness and hygiene in the nursery and promote these daily in every routine., • Undertake any other duties to ensure the smooth running of the nursery, and the safety and wellbeing of children, staff, and families., • Maintain strictly professional relationships and report any complaints or concerns to management in accordance with company policy and procedures., • Facilitate a strong key person approach to enable children to form secure attachments and cover all children daily when colleagues are absent., • Attend regular team meetings to ensure that you remain updated on key priorities, changes, developments and regularly review company policies and procedures., • Children's emotional well-being is given unquestionable priority. Requirements and skills: • Full and relevant Level 3 childcare qualification – essential, • Fluent in written and spoken English - essential, • Over 1 year’s experience of working in Early Years - desirable, • Knowledge of the Statutory framework for the EYFS and regulatory requirements - desirable We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Just Imagine Wickford Station Avenue is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.

We have a rare and exciting opportunity for a Nursery Chef to join our welcoming team at Just Imagine Day Nursery – Vange, part of the Family First Group. Location: Kent View Road, Vange, Basildon, Essex, SS16 4JX Salary: £24,206 per annum Hours: 35 hours per week Working Pattern: Monday to Friday, 9:00am – 5:00pm As Nursery Chef, you’ll be responsible for preparing and cooking fresh, nutritious, age-appropriate meals for children each day. You’ll maintain high standards of hygiene and safety, ensure all dietary and allergy requirements are met, and manage food ordering within budget. You’ll work closely with the nursery team and parents to support children’s health, wellbeing, and overall nursery experience. The nursery is located on Kent View Road and conveniently situated near the A13 and ideally based within the local community. Situated in a residential area, the nursery has its own Car park available to staff. ✨ What We Offer • 24 days annual leave plus bank holidays and a paid birthday off, • 75% childcare discount for team members, • £750 referral bonus for recommending a friend, • Health & wellbeing support, including a confidential Employee Assistance Programme, • Tailored training and development opportunities, • Excellent transport links and on-site parking Key Responsibilities • Prepare and cook meals daily with minimal waste, • Ensure all dietary requirements and allergies are catered for, • Maintain a clean, safe kitchen environment in line with regulations, • Follow Red, Amber and Green plate procedures, • Complete hygiene checks and cleaning schedules, • Manage food orders to meet budget requirements What We’re Looking For Essential: • Experience cooking in a domestic or commercial setting, • Strong knowledge of food allergies and dietary requirements, • Understanding of COSHH, • Ability to work within a catering budget, • Fluent spoken and written English (GCSE grade C or equivalent) Desirable: • Experience and passion for cooking for young children We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Just Imagine Day Nursery - Vange is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.

Just Imagine Wickford Station Avenue Nursery Practitioner - Level 3 – Full-Time- 40 hours per week Salary: £28,246 per annum/ £13.58 per hour Our nursery is open from 7.00am-7.00pm - Monday to Friday, 51 weeks of the year and your shift pattern would be between these times. Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: • Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays, • Employee discount / Childcare: 75% off nursery fees for our team members’s, • Health & wellbeing programme: Confidential employee assistance helpline available and mental health first aid trained staff., • Development: Tailored learning and development opportunities to support your career growth, • Company Pension Scheme, • Referral Programme: Recommend a friend for a role and if they are successful receive a cash bonus. Main duties and responsibilities: • Provide stimulating and purposeful experiences, environments, and resources to children, that are appropriate to their age and stage of development., • Understand and ensure that the requirements of the statutory framework for the EYFS are met., • Ensure the highest levels of cleanliness and hygiene in the nursery and promote these daily in every routine., • Undertake any other duties to ensure the smooth running of the nursery, and the safety and wellbeing of children, staff, and families., • Maintain strictly professional relationships and report any complaints or concerns to management in accordance with company policy and procedures., • Facilitate a strong key person approach to enable children to form secure attachments and cover all children daily when colleagues are absent., • Attend regular team meetings to ensure that you remain updated on key priorities, changes, developments and regularly review company policies and procedures., • Children's emotional well-being is given unquestionable priority. Requirements and skills: • Full and relevant Level 3 childcare qualification – essential, • Fluent in written and spoken English - essential, • Over 1 year’s experience of working in Early Years - desirable, • Knowledge of the Statutory framework for the EYFS and regulatory requirements - desirable We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Just Imagine Wickford Station Avenue is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.

Revit MEP Technician Essex | £35,000 - £45,000 + Benefits A well-established, employee-owned Building Services consultancy is looking to appoint an experienced Revit MEP Technician to join its growing design team. With over 35 years in the industry, the business has built a strong reputation across mission-critical, commercial, pharmaceutical, healthcare and data centre sectors. Upcoming projects include major pharmaceutical facilities and large-scale data centre developments, offering the opportunity to work on technically challenging schemes alongside experienced MEP engineers. The successful candidate will have at least 5 years' experience producing and coordinating MEP models within a Building Services environment and be confident working directly with engineering teams to deliver high-quality Revit models and drawings. Key Requirements: Minimum 5 years' Revit MEP experience within Building Services Strong MEP modelling and coordination skills Experience working alongside Mechanical and Electrical design engineers Ability to produce accurate, coordinated models and technical drawings Knowledge of BIM processes and project coordinationWhat's on Offer: Salary circa £35,000 - £45,000 depending on experience Long-term career stability within an employee-owned consultancy Exposure to high-profile pharmaceutical and data centre projects Collaborative office-based environment with a strong technical team Clear opportunity to develop within a respected and growing businessIdeal for a local Revit Technician, BIM Technician or MEP Coordinator looking to work on complex projects within a highly experienced consultancy. Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business

SOP Writer Location: Remote Salary: £38,000 per annum Contract: Permanent Hours: 40 hours per week (Monday to Friday, 8:30am - 5:00pm) About the Role We are seeking an experienced SOP Writer to join our client's Operations team and play a key role in ensuring the accuracy, consistency, and compliance of operational documentation across the business. Working closely with operational stakeholders, you will be responsible for creating, reviewing, updating, and maintaining Standard Operating Procedures (SOPs) and associated documentation. You will help ensure processes are clearly documented, compliant with internal standards and external requirements, and easily understood by end users. This is an excellent opportunity for a highly organised individual with strong technical writing skills and a keen eye for detail to make a real impact within a growing and busy organisation. Key Responsibilities • Write, review, and maintain Standard Operating Procedures (SOPs) and operational documentation. Ensure all documentation complies with internal policies, regulatory requirements, and industry standards. Collaborate with operational teams and subject matter experts to gather information and map processes accurately. Identify gaps, inconsistencies, and opportunities for process improvement within existing documentation. Maintain version control and document management systems. Support audits and compliance reviews by ensuring documentation remains current and accessible. Translate complex operational processes into clear, user-friendly guidance. Promote documentation best practices across the organisation. Assist in the development of documentation templates and standards. About You To be successful in this role, you will have: • Previous experience writing and maintaining SOPs, policies, procedures, or operational documentation. Excellent written communication skills with the ability to produce clear and concise documentation. Strong attention to detail and a methodical approach to work. Experience working within regulated, compliance-driven, or operational environments. The ability to engage effectively with stakeholders at all levels. Strong organisational and time management skills. Proficiency in Microsoft Office applications, particularly Word, Excel, and Visio or similar process-mapping tools. * The ability to manage multiple documentation projects simultaneously. Desirable Experience • Experience within housing, accommodation, facilities management, public sector, healthcare, logistics, or operational service environments. Knowledge of quality management systems and document control processes. Experience supporting audit and compliance activities. If you have a passion for creating clear, effective documentation and enjoy working closely with operational teams to improve processes and compliance, we'd love to hear from you. Benefits Package • 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) * Referral bonus scheme The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and x@nagrecruitment We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Just Imagine Wickford Station Avenue Nursery Practitioner - Level 3 – Full-Time- 40 hours per week Salary: £28,246 per annum/ £13.58 per hour Our nursery is open from 7.00am-7.00pm - Monday to Friday, 51 weeks of the year and your shift pattern would be between these times. Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays Employee discount / Childcare: 75% off nursery fees for our team members’s Health & wellbeing programme: Confidential employee assistance helpline available and mental health first aid trained staff. Development: Tailored learning and development opportunities to support your career growth Company Pension Scheme Referral Programme: Recommend a friend for a role and if they are successful receive a cash bonus. Main duties and responsibilities: Provide stimulating and purposeful experiences, environments, and resources to children, that are appropriate to their age and stage of development. Understand and ensure that the requirements of the statutory framework for the EYFS are met. Ensure the highest levels of cleanliness and hygiene in the nursery and promote these daily in every routine. Undertake any other duties to ensure the smooth running of the nursery, and the safety and wellbeing of children, staff, and families. Maintain strictly professional relationships and report any complaints or concerns to management in accordance with company policy and procedures. Facilitate a strong key person approach to enable children to form secure attachments and cover all children daily when colleagues are absent. Attend regular team meetings to ensure that you remain updated on key priorities, changes, developments and regularly review company policies and procedures. Children's emotional well-being is given unquestionable priority. Requirements and skills: Full and relevant Level 3 childcare qualification – essential Fluent in written and spoken English - essential Over 1 year’s experience of working in Early Years - desirable Knowledge of the Statutory framework for the EYFS and regulatory requirements - desirable We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Just Imagine Wickford Station Avenue is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group

Just Imagine Day Nursery - Wickford London Road Salary: £27,768 per annum Just Imagine Day Nursery in Wickford (London Road) is excited to offer a rare opportunity for a Level 2 Nursery Practitioner to join our dedicated team full-time. In our latest Ofsted report, Wickford London Road received praise for the strong support from our manager, who was noted for being "responsive and listening to staff" and "reflective of staff's practice, continuously striving to improve their knowledge and skills." Come join our team, where you’ll be supported in your role, encouraged to strive for excellence, and given opportunities for growth and career development. The nursery is open from 7:00am - 7:00pm Monday to Friday and you would be required to work shifts between these times, 40 hours per week. Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays Discounts: 75% off nursery fees for our team members’s Wellbeing: Confidential employee assistance helpline available Development: Tailored learning and development opportunities to support your career growth Nursery Practitioner main duties and responsibilities: Provide stimulating and purposeful experiences, environments, and resources to children, that are appropriate to their age and stage of development. Understand and ensure that the requirements of the statutory framework for the EYFS are met. Ensure the highest levels of cleanliness and hygiene in the nursery and promote these daily in every routine. Undertake any other duties to ensure the smooth running of the nursery, and the safety and wellbeing of children, staff, and families. Maintain strictly professional relationships and report any complaints or concerns to management in accordance with company policy and procedures. Facilitate a strong key person approach to enable children to form secure attachments and cover all children daily when colleagues are absent Attend regular team meetings to ensure that you remain updated on key priorities, changes, developments and regularly review company policies and procedures. Requirements and skills: Full and relevant Level 2 childcare qualification – essential Fluent in written and spoken English - essential Over 1 year’s experience of working in Early Years - desirable Knowledge of the Statutory framework for the EYFS and regulatory requirements - desirable We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Just Imagine Day Nursery Wickford Station Avenur is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group

Salary Basic from £41,600 - £45000 inc night out allowance.Are you interested in HGV Class 1 Tramper driving in a company that offers high quality trucks (<5yrs old) and consistent work for 5 shifts together? Would you like to earn a competitive salary and return to your hom

HGV Class 1 Driver | Basildon | £39,500 per annum - UK work permit mandatory.Are you an experienced HGV Driver looking for the next step in your career?.J Freight and Logistics Limited.We have built our successful business by providing an excellent middle-mile service to big bra