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Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. The Opportunity: The Grafana Search & Storage squad is developing Grafana’s next-generation storage layer. As a key component of our App Platform, Unified Storage enables developers to build innovative applications using a Kubernetes-inspired Operator pattern to interact with data directly. In addition to operating Unified Storage at scale within Grafana Cloud, our team manages two essential features for discovery and organization: Search, the unified engine for finding and querying all Grafana data, and Folders, for hierarchical content management. What You’ll Be Doing: • Take an active role in influencing our roadmap and your own career objectives, • Work with your team to deliver new features, then use the results to iterate and improve., • Drive projects from initial ideation all the way to operations once it is in the hands of customers, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope, • Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability, • Be a part of your team’s on-call rotations and take ownership of the services you’re running, • Mentor and support other team members, participate in design discussions and collaborate with the team, • Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system, • As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What Makes You a Great Fit: • You are a motivated self starter with a bias towards action, • You are customer focused, • We build everything with our users in mind., • You have a passion for creating intuitive products that fit customers’ needs, • Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively, • Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must, • Solid experience with the Go programming language., • Demonstrated knowledge of and experience working with large distributed systems, • Experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way, • Experience with developing software that runs in the Cloud o r experience with systems engineering, • Experience writing clean, robust, and performant software that is easily maintained by others Bonus Points For: • Have been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects), • Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code Compensation & Rewards: In the UK, the Base compensation range for this role is £91,000 - £114,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

About Us We are seeking a Sr. Director of Engineering to lead our X-Ops Platform organization. The leader will be responsible for all aspects of the platform ranging from vision, strategy and roadmap to product delivery and service execution. The leader will coordinate with stakeholders to align business priorities and support engineering teams in delivering secure, high-quality software at scale using modern AI technologies. You will set strategy and standards for how we build, run, and improve our platforms and operational tooling across the engineering lifecycle - partnering closely with Product, Security, IT, and Engineering leaders. Success in this role looks like improved developer productivity, strong service reliability and resilience, clear operational governance, and efficiency in cloud and platform spend and close alignment with Sophos X-Ops goals. You bring enough technical depth to challenge and support senior engineers and architects, while spending most of your time enabling teams, aligning stakeholders, and ensuring execution against clear outcomes. You will have a strong grounding in Cyber Security, Cloud Computing and AI frameworks and development practices. You will lead and grow multiple teams and managers, fostering strong engineering practices and a culture of ownership. You will collaborate with senior stakeholders across Engineering, Product, Security, IT, and Finance to ensure platform roadmaps and operational priorities support company goals. This role is based in Abingdon UK with remote working and teams also in India and Hungary. Periodic in-person leadership and team collaboration and travel are needed. • Set the vision, strategy, and operating model for the X-Ops Platform organisation (e.g., Delivery Roadmap, AI First Developer Experience, CI/CD, Observability, SRE, Cloud & Infrastructure Enablement), • Lead, coach, and develop engineering leaders (directors, managers and senior ICs), building high-performing teams with clear ownership and strong engineering culture, • Own platform reliability, resilience, and operational excellence: incident management, on-call standards, SLIs/SLOs, post-incident learning, and continuous improvement, • Partner with product engineering and threat research leaders to improve productivity and delivery throughput across the software and service lifecycle, • Drive cloud efficiency and cost transparency (FinOps): budgeting, forecasting, unit economics, and optimisation initiatives in partnership with Finance and Engineering, • Establish platform governance and standards (architecture, security, compliance, data handling, vendor/tooling choices) while enabling appropriate team autonomy, • Build strong cross-functional alignment peer X-Ops leaders, and other operational stakeholders to ensure aligned feature delivery and service operations., • Actively drive responsible AI adoption within the organisation:, • Establish guidance, guardrails, and enablement for approved AI tools and workflows, • Measure impact and promote best practices that improve quality, speed, and operational effectiveness while protecting sensitive data, • Define and track meaningful metrics and outcomes; communicate progress, risks, and trade-offs clearly to executive stakeholders, • Cyber Security background and acumen, • Significant engineering leadership experience, including leading leaders and scaling teams in a platform, infrastructure, SRE, DevOps, or operations-focused environment, • Strong track record of building reliable, secure platforms and improving developer productivity through pragmatic, outcome-driven investment, • Experience establishing operational excellence practices (incident response, on-call, observability, SLOs, post-incident learning) and driving continuous improvement, • Ability to set strategy and translate it into execution via roadmaps, prioritisation, and clear measures of success, • Strong stakeholder management and executive communication skills, with the ability to align across Engineering, Product, Security, IT, and Finance, • Commercial and financial acumen, including experience with cloud cost management, budgeting, and performance metrics, • Commitment to responsible AI adoption—setting guardrails, enabling teams, and demonstrating measurable improvements in productivity and quality Desirable skills • Experience building and operating platforms at scale in a SaaS environment, ideally with multi-region cloud deployment, • Familiarity with modern CI/CD, Infrastructure as Code, containerisation, and observability tooling, • Strong security and compliance mindset; experience partnering with security teams to embed controls into platform capabilities, • Experience with organisational design, operating cadence, and change management in a complex engineering organisation, • Exposure to FinOps practices and tooling, including unit cost models and cost allocation/chargeback approaches, • Comfort working with technical teams and/or technical concepts, • Experience improving processes, introducing new ways of working, or leading small change initiatives, • Experience with AI-assisted productivity or development tools in a professional setting #li-remote #b2 #li-FC2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us Role Summary We are seeking a Marketing Manager to join the EMEA North Region on a 12-month Fixed Term Contract. Reporting to the Marketing Director for EMEA North, this role is instrumental in driving demand generation through direct involvement in planning, executing, and measuring impactful regional campaigns and events. You will collaborate closely with other regional marketing teams across EMEA and work closely with sales teams to deliver measurable results. • Lead and Execute Direct Marketing Activities: Own the end-to-end development and execution of direct marketing initiatives targeting end users in the EMEA North region. This includes implementing centrally managed campaigns as well as creating and delivering region-specific activities such as localised campaigns and on-the-ground events., • Drive Demand Generation with Accountability: Take full ownership of demand generation outcomes, including the execution of marketing campaigns, tracking OKRs, analysing lead funnel performance, and identifying ways to improve marketing contribution to pipeline and revenue., • Hands-On Customer Advocacy: Collaborate closely with the sales team to produce high-impact customer case studies—both video and written—managing every stage of production from concept through to publication., • Sales Alignment & Stakeholder Engagement: Build and maintain close partnerships with the EMEA North sales management team. Ensure marketing activities—including campaigns, events, digital programs, and telemarketing—are effectively delivered and aligned with sales priorities., • Plan, Execute, and Report: Create and manage a quarterly marketing plan with clearly defined KPIs. Be directly involved in delivering activities and provide transparent reporting on results and ROI., • Budget Management: Own and manage the marketing budget for direct marketing in EMEA North. Make data-driven decisions to ensure that all spend contributes to agreed OKRs and delivers measurable business impact., • Contribute to Team Success: Actively participate as part of the Field Marketing team, sharing ideas and feedback to improve performance across the region., • A proactive, execution-oriented mindset with a passion for delivering results in a dynamic, fast-paced, B2B global environment, • Demonstrated experience in planning and executing multi-channel marketing campaigns, • Strong background in event management and ability to manage end-to-end logistics and delivery, • Analytical and problem-solving skills to measure and optimise campaign performance, • Excellent communication and presentation skills, • Experience working cross-functionally and managing multiple stakeholders, • Proficiency in marketing analytics tools, preferably Power BI, • Ability to work autonomously while contributing to a collaborative team culture, • Degree in Marketing or Business (preferred), • CIM or equivalent qualification (or working towards) Requirement to work as part of global organisation and ability to flex hours to work across multiple time zones Occasional travel across the region to attend events and team meetings #B2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applications from the UK. The Opportunity: The Grafana Alerting squad operates at the core of the Grafana open-source project _, and our mission is to provide the most in-depth way to let users manage their alerts. The backend-focused team works closely with customers and the Grafana Cloud teams to make Alerting work on-prem and at infinite scale in Cloud. Our domain is quite large, so to get an idea of the kind of work we do, here are some projects we recently worked on: • Build distributed systems to scale alert ingestion and delivery of Prometheus-based alerts, • Unify Alerting setup and delivery to work the same for Grafana and Prometheus-based alerts, • Build distributed systems to scale alert evaluation of Grafana-managed alerts, reaching over 500 evaluations per second in production. Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool. What You’ll Be Doing: • Take an active role in influencing our roadmap and your own career objectives, • Work with your team to deliver new features, then use the results to iterate and improve., • Drive projects from initial ideation all the way to operations once it is in the hands of customers, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope, • Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability, • Be a part of your team’s on-call rotations and take ownership of the services you’re running, • Mentor and support other team members, participate in design discussions and collaborate with the team, • Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What Makes You a Great Fit: • You are a motivated self starter with a bias towards action, • You are customer focused, • We build everything with our users in mind., • You have a passion for creating intuitive products that fit customers’ needs, • Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively, • Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must, • Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, Java, C++, Rust or similar then that translates well, • Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way, • Some experience with developing software that runs in the Cloud or some experience with systems engineering, • Experience writing clean, robust, and performant software that is easily maintained by others Compensation & Rewards: In the UK, the compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

About Us Job Purpose We are looking for a software engineer to join our growing cloud development team and help us deliver high quality software for computer security. We follow an Agile methodology with frequent, iterative releases to our live AWS environment. The team develops cloud management for Sophos’ endpoint security products, all implemented in our Sophos Central platform. We have an exciting roadmap of new features to develop and continuously release to our Cloud based customers. In this role you will have the opportunity to work with the latest cloud technologies, working across the full software stack and contributing to infrastructure, data storage, microservices, front end UI and test automation. • Contribute to the design and implementation of new features across the full software stack, leveraging modern design patterns, • Support the team’s high quality standards by ensuring code has appropriate test automation coverage, • Participate in peer code reviews and ensure design and code adhere to Sophos standards, • Participate in security reviews of features to ensure that products comply with Sophos’ security requirements and industry best practice, • Work with UX, PM, QA and other developers in project planning, to achieve high-value and high-quality solutions which meet business needs, • Contribute to daily stand-ups, kick-offs, collaborative estimation and retrospective meetings, • Essential:, • Degree in Computer Science or other numerate discipline, or equivalent experience., • Experience in full stack software development, ideally using Java and JavaScript/TypeScript., • Ability to put together well thought-through designs for software components., • Ability to write high quality code., • Experience with agile development methodologies., • Technical problem solving and strong debugging skills., • Good communicator, ‘can do’ attitude and a team player., • Ability to learn new skills quickly and apply them to the role., • Desirable:, • Demonstrable expertise in building cloud scale software solutions on the AWS platform., • Use of Angular for building single page web applications., • Experience with microservices and CI/CD pipelines., • Experience with NoSQL databases, ideally MongoDB, Dynamo or Elasticsearch., • Experience with SQL databases such as PostgreSQL., • Experience with Docker.Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

_ is a self storage software platform at the forefront of a technology-led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we’ve helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we’re a fast-growing team focused on making self storage better for everyone. To support that growth, we’re hiring a Customer Success Manager focused on EU markets. You’ll help onboard and support operators across your markets, acting as a trusted guide to help them succeed with Stora. We’re expanding across Europe, and success in new markets depends on great customer experiences. You’ll play a key role in onboarding and supporting operators outside the UK, helping them get set up, stay on track, and grow with us. Onboard new customers across EU markets, guiding them through setup and training Support customers via email, chat, video and in person—especially where language or local context matters Build long-term relationships by proactively engaging with your assigned accounts Monitor account health, usage, and risks Help operators get more value from Stora, surfacing opportunities and promoting key features Use tools like HubSpot, Notion, and Stripe to track progress and inform decisions Partner with Product, Sales, and Support to improve customer experience and drive roadmap priorities We’re looking for someone who combines strong relationship-building skills with the structure, judgement, and commercial awareness needed to manage customer onboarding and success in a fast-growing SaaS business. This role is best suited to someone who is confident working with customers, comfortable with software, and able to build trust across different markets, languages, and ways of working. You’ll likely be a strong fit if you have: Fluent English, and it is essential that you have professional fluency in at least two of the following languages: French, Spanish, or German Experience in Customer Success, Account Management, Onboarding, Implementation, Support, or a similar customer-facing SaaS role Strong communication skills, with the ability to explain software clearly and confidently to a range of customers A structured, organised approach and the ability to manage multiple customers, priorities, and follow-ups at once Good commercial instinct, with the ability to spot risks, identify opportunities, and help customers get real value from the platform Confidence working cross-functionally with teams such as Product, Sales, and Support Comfort using systems and tools to stay organised, track progress, and make sound decisions We’d be especially interested in candidates who have experience with: B2B SaaS or technology businesses Customer onboarding, account management, or long-term relationship ownership Working with European or multi-market customers Delivering customer conversations across multiple channels, including email, video, and phone Supporting customers in a consultative way, not just reactively answering tickets This role may not be the right fit if you are looking for: A purely reactive support role with little ownership A role with very close day-to-day direction on every task An entry-level position without prior customer-facing experience in a professional environment We’re open to candidates based in: Belfast on a hybrid basis Remote within the UK Spain, France, or Germany For candidates based outside Belfast, this will be a remote role with occasional travel for team meetups, collaboration sessions, or customer-related activity where required. Candidates should be able to work with good overlap across our core business hours and must have the right to work in their location. We are not currently intending to offer visa sponsorship for this role. Competitive salary Share options 35 days holiday Private health insurance (for you + family) Company Pension plan Remote with optional office access Apple hardware We’re reviewing applications as they come in and will be in touch quickly if it looks like a match. Stora is proud to be an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with dignity and respect, and where individual differences are valued. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation. All recruitment and employment decisions are made on the basis of merit, competence, and business need. We actively promote equality of opportunity and fair participation in line with our responsibilities under Northern Ireland equality legislation. If you require any reasonable adjustments during the recruitment process, please let us know.

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Reports to: Modern Workplace & Managed IT Sales Manager Location: Home‑based, with travel to our Crewe office for team days and meetings The Opportunity We’re looking for experienced Managed IT & Modern Workplace Specialists to join a team that’s got a serious amount of untapped potential. We have an existing customer base of around 4,000 customers in one of our sectors, and right now, penetration of Managed IT and Modern Workplace solutions is low. Very low. That means this isn’t a cold‑start, blank‑sheet role. It’s a chance to step into a warm customer base, uncover genuine needs, build recurring revenue, and make a visible impact quickly. If you like the idea of being trusted, backed, and given room to do things properly (rather than chasing random cold leads), you’ll like this role. What you’ll actually be doing You’ll own the growth of Managed IT and Modern Workplace across our existing customers. That means: • Identifying, creating, and winning opportunities within the customer base., • Working closely with our Retentions team turning warm conversations into real opportunities, • Proactively building your own pipeline - not waiting to be spoon‑fed., • Helping the Retentions team get sharper and more confident with our products, how they’re positioned, and when to bring you in., • Joining live customer calls when introduced by the team, adding specialist value and helping move opportunities forward. You won’t just be “the person who quotes stuff”. You’ll be a trusted specialist that our customers and internal teams lean on. The kind of specialist we’re after: This role suits someone who can bring experience of selling Microsoft and Managed IT solutions, who enjoys commercial conversations and isn’t afraid to ask the right questions. You’re comfortable: • Uncovering customer challenges, • Translating technical capability into business value, • Recommending the right mix of solutions (not just the biggest bundle) You know your stuff, but you also know how to explain it without drowning people in jargon. What you’ll be selling: You’ll be working across a strong Modern Workplace and Managed IT portfolio, including: • Microsoft 365 (full suite), • Microsoft Defender, • Acronis, • DMARC, • Endpoint Security / EDR / MDR, • Intune / Device Management, • Email Security, • SharePoint, • Teams Phone, • Cyber Essentials Your job is to understand what the customer actually needs – and then position the right solution, not everything. What will your day to day look like? • Building and managing a healthy pipeline across the existing customer base., • Proactively engaging customers to uncover new requirements., • Running customer meetings via phone, Teams, and face‑to‑face where it makes sense., • Creating and delivering proposals, quotes, and presentations., • Owning opportunities end‑to‑end, from first conversation through to close., • Working closely with delivery and internal teams to ensure smooth handover., • Keeping CRM, pipeline, and forecasting accurate and up to date. What we’re looking for: • 2–3 years’ experience in B2B sales selling Managed IT, Microsoft, or Modern Workplace solutions, having developed a solid understanding of the marketplace., • Proven experience with Microsoft 365, backup, security, and email protection solutions., • Experience selling into an existing customer base and generating opportunities proactively., • Comfortable working hand‑in‑hand with Retentions, while still owning your own number., • Confident presenting remotely and in person, • Organised, self‑motivated, and able to manage your own pipeline In your first 3–6 months, you’ll have: • Built strong relationships with the Retentions and Account Management teams, • Developed a healthy, realistic pipeline across the customer base, • Started consistently winning and closing opportunities, • Hit (or exceeded) your monthly MRM targets, • Become the go‑to specialist for Managed IT and Modern Workplace across the business Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. Our benefits: • Pension plan, • Life assurance, • Employee fuel card scheme, • Electric Vehicle salary sacrifice scheme, • Employee assistance programme, • 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum, • Time off for fertility treatment and in the event of pregnancy loss, • ‘Cycle to work’ scheme And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and more! #LI-RW1 Diversity, Equality & Inclusion at Radius Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support. We also offer: • Global Female Health Policy & Female Health Champions, • Pregnancy Loss and Fertility Treatment Policies, • Endometriosis Friendly Employer (UK), • Women-focused gym & female health events, • Mental Health First Aiders, • Disability Confident Committed Employer (Level 1), • Race at Work Charter signatory, • Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025, • Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge., • Give as you earn scheme (payroll giving) and match funding Next Steps If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via _ Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

RM Recruit a supporting a growing SME charity to recruit a Finance Director for their team. This is a standalone role that is responsible for the delivery of accurate and timely financial reports to enable effective management of the organisation’s strategic and operational changes and resources. With steady income streams locked in for the next 5 years, via a diverse range of grant funding, this arts focused Not for Profit organisation is seeking an experienced director level accountant who can help spearhead future growth and provide a reliable and consistent hands on finance service for the wider team. Key responsibilities will include: • Preparation business plans, budgets and forecasts, including cash flow forecasting., • Supporting the application process for grant funding and compliant administration of grant funding income, • Delivering accurate and timely financial reports to enable effective management of strategic and operational plans and resources, • Effective financial management, information and controls, • Regulatory compliance, including but not limited to Companies House, HMRC (PAYE, VAT and Corporation Tax), The Charity Commission etc., • Preparation of statutory, regulatory and funder financial reporting, • Ownership of the budgeting and forecasting process, including cash flow forecasting and wide range business partnering to operational staff, • Oversight of outsourced purchase ledger, payroll and payment processing services This is a fully remote role working 3 days per week. However, meetings requiring attendance in either Birmingham or London will take place every 6 weeks. Please note, our client is seeking candidates who have worked in Not for Profit, Charity or Community Interest Companies. If you do not hold experience in these sector settings, we will be unfortunately be unable to consider your application. Experience of National Lottery Heritage Funding would be highly advantageous. On offer is a generous pension package, a range of other benefits and fully flexible working. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants in the UK. The Opportunity: We are the team behind , , and _, used by teams globally to ensure resilient, high-performing systems. This opportunity is with the synthetics squad, who build and operate our monitoring product: a multi-tenant distributed system implemented in Go and running on Kubernetes across all major Cloud service providers (GCP, Azure, AWS), running billions of synthetic tests each month. Senior Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes. What You’ll Be Doing: We define senior roles via the scope of their business impact more than via their expertise or their specific activities. The most important thing we are looking for in an engineer is the ability to take ownership. You will need to drive technical implementations working across engineering teams and departments, contribute to business conversations, and help shape the long-term strategy. You’ll bring your passion for observability and software engineering expertise to help us take synthetic monitoring capabilities within Grafana Cloud to the next level. This will include working across products including Synthetics, Frontend Observability, Grafana k6, and Grafana Cloud k6. • Design and implement high-quality, scalable services to be consumed by multiple Grafana Cloud products., • Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs, • Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions, • When necessary, represent Grafana Labs in open source forums, working groups, and events, • Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience, • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must. What Makes You a Great Fit: • Strong 8+ years of experience with at least one programming language. We use Go, but do not require candidates with Go experience. Long term experience in any major language (Python, .NET, Java, Rust, etc) with a willingness to learn Go is acceptable., • Demonstrated experience working with and monitoring Kubernetes in a production environment, • Experience with cloud-based software development and production systems, • Experience writing clean, maintainable, robust, and performant software, • Familiarity with observability tooling (e.g. Grafana, Prometheus, Loki, OpenTelemetry), • Experience with delivering projects from start to finish in a self-driven manner, • Experience in a hands-on technical leadership role, setting technical direction and leading project teams, • Experience with distributed systems, • Excellent problem-solving and debugging skills, • Strong mentoring and leadership skills, • Experience participating in an on-call rotation and incident management Bonus Points For: • Experience designing and building observability backends for various systems and applications, • Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration, • In-depth knowledge cloud platform internals, • Strong understanding of metrics collection, visualization, and alerting concepts Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants living in UK time zones only at this time. The Opportunity: The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale. In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply. What You’ll Be Doing: As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves: • Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure, • Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.), • Designing safe upgrade and rollout strategies at scale, • Improving observability, automation, and operational ergonomics, • Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance, • Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc., • Serving as a primary escalation point and on-call for relevant incidents, • Owning the relationship with all system vendors, including WarpStream Labs and others., • As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership. What Makes You a Great Fit: • Regular 1:1s with your manager and close collaboration with teammates across regions, • Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design, • Improving the diagnosability of core streaming and database systems in production, where possible., • Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure, • Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies, • Planning and executing safe upgrades and rollouts across dozens of production clusters, • Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy, • Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk, • Sharing best practices and distributed systems knowledge with partner teams, • Participating in incident response, from investigation through resolution and post-incident reviews (PIR) Requirements: • 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles., • Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra., • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Solid understanding of distributed systems design and large-scale system trade-offs., • Proficiency in at least one programming language (Go preferred, but not required)., • Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior., • Experience participating in blameless incident response and writing high-quality post-incident reviews., • Clear communicator who can collaborate across teams and work autonomously., • Curious, pragmatic, action-oriented, and kind (this is important!) Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. About the role: Grafana Labs is looking for a Senior GTM Enablement Manager, EMEA to own regional enablement strategy and execution across Sales and the broader GTM org. You will be the in-timezone enablement leader for EMEA—extending global programs, adapting them for local market realities, and partnering closely with EMEA leadership to improve seller productivity and consistency. This is a senior individual contributor role with regional ownership. You will drive enablement that changes behavior in the field: stronger discovery, tighter qualification, better deal execution, and a consistent sales culture. Command of the Message (CoM) and MEDDPICC expertise are required; you must be highly fluent in sales frameworks and able to coach them credibly, especially in organizations where not every seller or leader has the same baseline. What You’ll Be Doing: Own regional enablement strategy & execution (EMEA) • Partner with EMEA Sales and GTM leadership to understand priorities, skill gaps, and near-term business needs, then design and deliver targeted enablement interventions., • Extend global enablement programs (sales plays, methodology reinforcement, content) and adapt them to EMEA market maturity, culture, and operating rhythms., • Own reinforcement of Command of the Message and MEDDPICC in EMEA through workshops, simulations, and live deal-based coaching–translating frameworks into practical, repeatable field behaviors., • Build a “for the field, by the field” model: co-create and co-deliver sessions with top performers and regional SMEs., • Act as the in-timezone point of contact for EMEA enablement requests, triaging needs and aligning expectations with stakeholders., • Bring field insights (objections, competitive realities, messaging clarity issues) back to global enablement, Product Marketing, and leadership., • Attend and participate in key in-region sales moments (e.g. QBRs, kickoffs) to stay close to the business, reinforce priorities, and identify real-time enablement needs., • Join core operating rhythm cadences (e.g. forecast calls, pipeline reviews, deal reviews) to observe execution, surface patterns and gaps, and translate what you see into targeted coaching, practice, and enablement programs. Support global onboarding delivery + post-onboarding ramp in-region • Support the global onboarding program by delivering existing training modules both virtually and in-person for new hire cohorts (expected annual travel is 10-20%), • Serve as a point of contact for EMEA new hires after the 6-week onboarding program as they ramp: reinforce core behaviors, share “how we win” patterns, and connect reps to the right SMEs and resources., • Coordinate targeted ramp reinforcement moments for new cohorts based on observed gaps and manager input. Support APAC enablement coordination (limited, short-term) • As needed, help organize a small number of APAC sessions (logistics, scheduling, content routing) while regional SMEs or other owners drive delivery., • Focus remains EMEA-first; APAC involvement is intended to cover short-term coordination needs, especially during low time-zone overlap periods. What Makes You a Great Fit: • 3+ years in GTM enablement, sales leadership, sales operations, or a closely related role within B2B SaaS or enterprise technology., • 2+ years prior quota-carrying experience or equivalent deal-facing role., • Demonstrated experience enabling sellers in complex, multi-stakeholder sales cycles., • Command of the Message experience (required)., • MEDDPICC experience (required)., • Excellent facilitator: you can run engaging sessions for sellers and drive participation, practice, and behavior change., • Strong cross-functional partner who can influence without authority and align stakeholders on priorities and tradeoffs., • Data-informed and field-oriented: you use metrics and qualitative signals to diagnose gaps and build practical programs., • Culturally aware and adaptable across EMEA geographies; you design once and deliver flexibly., • Willingness and ability to travel within EMEA for in-person workshops and key field moments (as needed). Bonus Points For: • Confident and competent in leveraging AI tools to drive efficiency, • We are a remote first company, so you should be experienced and skilled at working remotely with an international team, • We’re a high growth company, so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership Compensation & Rewards: In the United Kingdom, the OTE (On-Target Earnings) compensation range for this role is GBP 100,000 - GBP 121,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants based in Spain, Germany, the UK or Sweden at this time. The Opportunity: As a Mimir Engineer you’ll join one of two sub-squads, Ingest or Query, that together maintain the open source _ and operate Grafana Cloud Metrics across three major cloud providers. This role offers the opportunity to work on large-scale, high-performance distributed systems where efficiency, resilience, and reliability are essential to keeping our metrics offerings competitive and smooth at massive volumes. Mimir engineers work across a variety of streams. You’ll typically collaborate with another engineer on a larger project while also driving performance and reliability improvements identified from operating the system in production. In this role, you’ll write and review PRs and design documents, help guide automated release rollouts, and participate in the on-call rotation for the systems you own. This is a chance to directly shape, optimize, and scale one of the industry’s most advanced metrics platforms. What You’ll Be Doing: • Take an active role in influencing our roadmap and your own career objectives, • Work with your team to deliver new features, then use the results to iterate and improve., • Drive projects from initial idea all the way to operations once it is in the hands of customers, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope, • Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability, • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running, • Support other team members, participate in design discussions and collaborate with the team, • Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system What Makes You a Great Fit: • Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively, • Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must., • Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well, • Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way, • Some experience with developing software that runs in the Cloud or some experience with systems engineering, • Some experience with being on-call and following the DevOps model, • Experience writing clean, robust, and performant software that is easily maintained by others, • Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem. Bonus Points For: • Experience working with Kubernetes, • Experience working with queue systems, e.g. the Kafka protocol, • Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects), • Exposure to microservices architecture and distributed systems, or a desire to learn, • Familiarity with the concept of infrastructure as code In United Kingdom, the compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Full-time Description LoadSpring is expanding beyond hosting into the world of predictive transformation. At LoadSpring, we bridge innovation and transformation with our LoadSpring Cloud Platform and the integrated data capabilities we provide through LoadSpring INSIGHTS. Our technology solutions provide a secure hosting platform to run the project and capital-intensive industries' most crucial project applications, delivering a reporting and analytical database of clean, accurate, relevant, and structured data. LoadSpring’s innovative, tenacious, and driven professionals benefit from a unique working environment where our teams blend varying perspectives, experiences, and technologies to solve complex problems. In our value-filled environment, you’ll feel supported with workplace flexibility, commitment to health and wellness, and varied professional growth opportunities. We are excited to invite you to apply for our Technical Support Specialist position and see how you can help top companies around the globe unlock the power of their data and position them to make the best strategic business decisions! This is a fully remote position within the United Kingdom. About the Technical Support Specialist position: The Technical Support Specialist is responsible for troubleshooting and resolving issues across business applications, networking, and hardware by digging deep to find solutions, collaborating with third-party vendors, and ensuring every customer interaction ends with confidence and satisfaction. Beyond troubleshooting, the Technical Support Specialist ensures every detail is captured, every task is prioritized, and every customer stays up and running. What you'll do as a Technical Support Specialist: Customer Support • Fields support calls, chat, email, and/or other communication from users with inquiries regarding hosted software, connectivity, printing, and similar concerns., • Works with customers to reproduce, investigate, and resolve challenges with computer software, servers, apps, networking and hardware, while ensuring cases are in line with the current SLG’s., • Guides customers through diagnostic and troubleshooting processes, which may include the use of diagnostic tools and software and/or following verbal instructions., • Identifies and troubleshoots application alerts presented from the company monitoring software., • Identifies and escalates complex or unresolved tickets to higher-tier support or the product team, ensuring prompt and precise resolution., • Collaborates with internal staff and 3rd party vendors to research and drive to resolution customer challenges., • Identifies recurring case generation issues and works with internal and external teams to identify and implement permanent fixes., • Helps to create and maintain a culture of continuous improvement within the support and broader organization., • Performs application QA's in support of new customer setups, upgrades or patching., • Ensures that customer challenges are responded to, and information is shared with customers in line with our documented security policies., • Verifies all change management processes are followed and documented as per the current guidelines. Documentation • Creates Knowledge base articles to record and document fixes to common customer challenges., • Maintains documentation of all steps taking and customer interactions in the relevant support cases., • Demonstrates excellent verbal and written communication skills with customers and internal team. Professional Development • Effectively completes training within the timeframe required by the business., • Maintains current knowledge of technological innovations and trends. Process • Follows Change Management processes to implement configuration changes.?, • Follows Problem Management processes to troubleshoot and resolve recurring issues.?, • Participates in the on-call rotation to ensure 24 x 7 support of IT operations. Mentoring: • Acts as a mentor to more Jr. staff within the support team, providing guidance, training, and knowledge sharing. Requirements What you need to be a successful Technical Support Specialist: • 2-4 years of experience in IT customer support, with a strong focus on applications., • Prefer experience with applications such as Primavera, Autodesk, ESRI or equivalent tools., • Experience with Windows Operating systems, including Server 2016 & 2019., • Knowledge of construction project management processes and procedures a plus., • Proficient with installation and configuration of hardware and software., • Intermediate knowledge of troubleshooting application infrastructure., • Ability to handle case escalations, troubleshooting error messages and implement fixes, identifying relevant escalation paths if unable to resolve., • Ability to explain technical issues to technical and non-technical employees and customers., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team., • Attention to detail and a commitment to quality., • Strong analytical and problem-solving skills., • Bachelor’s degree in Computer Science or related field preferred., • Ability to work fully remote Monday-Friday AND a weekend on-call rotation of at least once every 4 weeks and a minimum of 3 bank holidays per year. Salary range is £28,000 - £33,000 per year. This range may vary depending on the experience, qualifications, and other factors of the individual being hired. World Class Benefits We’re proud of our high-energy, collaborative, and genuinely enjoyable working environment. Our team is passionate about what they do—keen to come to work, eager to learn, and driven to succeed. To keep you happy, healthy, and motivated, we offer a range of benefits and perks, including: • An entrepreneurial culture where individuals are empowered, leadership is approachable, and your ideas are truly valued and actioned., • A workplace where senior leaders act as partners—encouraging innovation and supporting your professional growth., • A team that shares a passion for cloud technology, digital transformation, and delivering outstanding customer service., • A highly collaborative environment where everyone feels connected and involved—regardless of where you’re based., • Plus, a comprehensive benefits package, including private healthcare, dental and vision cover, life insurance, pension contributions, and more. Equality LoadSpring Solutions Ltd. is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable adjustments during the recruitment process due to a disability, please let us know. We are happy to accommodate and ensure no applicant is disadvantaged as a result. For certain positions at LoadSpring Solutions Ltd., UK Citizenship, British Citizenship, or indefinite leave to remain under the EU Settlement Scheme may be a requirement. Where applicable, verification of such status will be necessary upon acceptance of an employment offer. Disclaimer Please be aware that fraudulent individuals and organisations may post fake job advertisements using our company's name or branding. We take these matters seriously and are committed to preventing fraudulent activity. To ensure your safety, please always verify the legitimacy of job postings and emails originating solely from the loadspring.com domain, recruiting.paylocity.com domain, or from the email address do-not-reply@mail.paylocity.com. We do not request personal information or payment for job applications, interviews, or employment offers. If you suspect a job posting or email to be fraudulent, please report it to abuse@loadspring.com. Thank you for your vigilance and cooperation. Salary Description £28,000 - £33,000 per year depending on experience

An exciting new Warehouse Operative opportunity at DX! * This is a Backshift / Afternoons vacancy* About Us DX are a market leading provider of a wide range of delivery services, including parcel freight, secure, courier and logistics services. We provide a wide range of specialist delivery services to both business and residential addresses across the UK and Ireland. We have three divisions, DX Freight, DX Express and DX Logistics. Our approach is straight-forward and no-nonsense. Our goal is to Deliver Exactly to our customers requirements. Key to what we do at DX is our people and we are incredibly proud of the dedicated team we have built. At DX, we are committed to ensuring equality of opportunity for all irrespective of race, gender, disability, belief, sexual orientation, age or socio-economic background. Benefits: At DX, our people are the foundation of our success. We reward our employees by providing different benefits at various stages of your employment with us, the most recent benefit we have added is Company Healthcare, which you become eligible for after 6 months of continuous service. This is a company paid for scheme at Level 1 allowing you to claim back for dental care and optician fees amongst other things. This is just one of the benefits that come with working at DX, the others are listed below: • Competitive Rates of Pay, • Life Assurance, • Enhanced Maternity & Paternity, • Holidays: 20 days increasing with length of service + bank holidays, • Long Service Recognition scheme, • Company Pension Scheme, • Employee Assistance programme including 24/7 Virtual GP, • DX Discounts Portal, • Excellent opportunities for career progression Role summary: DX Warehouse Operatives are responsible to ensure the safe and efficient unloading and loading of freight from vehicles into, and from the site. They will also support the delivery operation to ensure the correct freight is loaded to complete the delivery routes. Key responsibilities: • Represent DX in a professional manner at all times, • Follow all aspects of DX Manual Handling and safe working policies, including the correct use of all PPE, • Observe and adhere to all DX procedures and policies at all times, • Handle all freight with care and attention, • Access and egress vehicles using the correct means, • Use the correct equipment and methods for handling and moving all freight, • Ensure all deliveries are loaded safely prior to leaving the site, • Report all damages immediately to your line manager, • Ensure all freight being loaded or unloaded matches relevant paperwork / scanner information, • Ensure that customers freight is transported, stored safely and treated with respect, • Ensure the security of freight and company assets by reporting any suspicious activity to your line manager or the security team, • Ensure the warehouse is kept tidy and H&S issues are reported immediately We look forward to hearing from you! JBRP1_UKTJ

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION About Us Guinness Property provides repairs and maintenance services to The Guinness Partnership. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure that our residents' homes are safe and maintained to a high standard. About the role We are looking for a Multi-skilled Joiner to join our South West team, delivering responsive repairs and general multi-skilled work. This is a permanent role, working 39 hours per week. The role includes participation in an out-of-hours callout rota, which comes with an additional payment. To ensure timely access to our residents, the successful candidate must live within the Exeter area. A full UK driving licence is essential. A basic DBS check is required, which will be paid for by The Guinness Partnership. Essential requirements of the role You must be able to demonstrate competence within your primary trade, with the ability to carry out various multi-trade tasks such as basic plumbing, tiling, plastering, groundwork, mould washes/treatment and flooring installation. Experience of working in a customer-focused environment, ideally within the social housing sector, with a consistent track record of delivering high-quality service. Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information. Ability to work with minimal supervision, demonstrating organisational and time management skills. Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines. Ability to operate safely, considering any environmental circumstances and possible risks. Essential Qualifications: NVQ Level 3 (City & Guilds) Trade Qualification or an equivalent recognised competency in the primary trade. If you are interested in joining us and would like to apply for this role, please review the role profile to ensure you meet the essential criteria before applying. TGPCVL Benefits Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay: Annual Performance Score bonus subject to eligibility Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options: There are a couple of health care schemes available depending on the post grade VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme TPBN1_UKTJ

Pump Service Engineer - Field Based £35,000 - £42,000 Basic + Overtime & Callouts (Up to £60,000 OTE) Permanent, Full Time About the Company Our client is a leading specialist hire provider of pumping, heating and cooling solutions across the UK and Ireland. With a strong national depot network and a 24/7 service capability, they support customers with both planned projects and emergency response solutions across a wide range of industries including construction, utilities, facilities management and industrial sectors. The Role Based from the Bovey Tracey depot, you will work regionally carrying out service, maintenance, installation and breakdown support on a variety of pump systems. This is a field-based role where no two days are the same, supporting customers on both planned works and reactive callouts. Key Responsibilities Service, maintain and repair diesel and electric pump units, submersible pumps and associated equipment Install and commission pumping systems on customer sites Diagnose and fault-find mechanical and electrical issues Attend breakdown callouts as part of a 1 in 3 standby rota Complete service reports and relevant documentation accurately Ensure company vehicle, tools and stock are maintained Deliver high levels of customer service on siteWhat We're Looking For Experience as a Pump Engineer, Service Engineer or Field Service Engineer Strong mechanical knowledge is essential Candidates from other industries will be considered, such as Generator Engineers, Plant Engineers or similar, provided they have solid mechanical experience Ideally experience working on diesel engines and associated systems Strong fault-finding and diagnostic skills Ability to work independently in a field-based role Full UK driving licence (essential) Flexible attitude towards standby and overtimeWhat's on Offer £37,000 - £42,000 basic salary Realistic earnings up to £60,000 with overtime, callouts and standby payments Company vehicle and fuel card Tools and equipment provided Pension scheme Ongoing training and development Stable, long-term career opportunity with a market-leading organisationIf you're looking for a secure role with strong earning potential and plenty of overtime available, apply today with your CV. Pump Engineer - Exeter Pump Engineer - Engineering Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business

Site Managers required Either Exeter & Yeovil locations Competitive Salary + Car Allowance + Benefits Our client is a respected specialist interiors contractor delivering high-quality construction solutions across a broad range of sectors. With extensive experience supporting major developments, they provide expertise in building envelope and interior construction packages (including SFS, drywall, ceilings etc), working closely with leading main contractors to achieve successful project outcomes. Their reputation is built on quality workmanship, reliability, technical knowledge and a commitment to delivering projects safely and efficiently. Due to continued growth and a healthy pipeline of secured work, they are seeking experienced Site Managers to oversee projects across Devon and Somerset. The Role Reporting to the Contracts Manager, you will take responsibility for the day-to-day management of site operations, ensuring projects are delivered safely, efficiently and to the highest quality standards. Key responsibilities include: Managing subcontractors and site labour Coordinating programme delivery and site activities Ensuring compliance with health, safety and environmental standards Monitoring quality throughout all stages of construction Liaising with clients, consultants and project stakeholders Conducting site inspections, toolbox talks and progress meetings Maintaining accurate site records and reporting project progress Managing material deliveries and logistics on site Requirements Proven experience as a Site Manager within the construction sector Experience managing drylining, ceilings, plastering, SFS, facades or interior fit-out packages essential SMSTS, CSCS and First Aid qualifications Strong leadership and communication skills Ability to manage multiple trades and maintain programme targets Excellent understanding of construction health and safety requirements Full UK driving licence What's on Offer Long-term career opportunity with a growing specialist contractor Diverse and technically interesting projects Supportive management team and collaborative culture Competitive salary and benefits package Opportunities for progression and professional development If you are an experienced Site Manager looking to join a forward-thinking contractor delivering high-profile projects across the South West, we'd like to hear from you. O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation

Principal BIM Coordinator (Building Services) Devon Up to £60,000 If you're the person other engineers turn to when a federated model needs untangling, this one's worth a look. A well-established multidisciplinary consultancy is looking for a Principal BIM Coordinator to take ownership of digital delivery across its building services projects - leading coordination, setting standards, and making sure the model is right before it ever reaches site. The Role Lead implementation of BIM standards, BEPs and ISO 19650 requirements across building services projects Oversee Revit environment setup, templates, shared coordinates and content libraries Manage and coordinate federated MEP models, driving clash detection and resolution through Navisworks and Revizto Review and audit models for quality, compliance, constructability and performance Act as the technical authority for BIM tools, resolving complex modelling and coordination issues Manage TIDPs, risk/issue logs and coordination reporting Oversee version control and information management within CDE platforms such as ProjectWise, ACC or SharePoint Facilitate coordination meetings, workshops and design reviews, tracking actions through to close-out Mentor engineers and technicians, embedding consistent best-practice workflowsAbout You Degree in building services engineering, mechanical/electrical engineering or a related discipline Significant BIM coordination experience within building services (MEP), ideally across complex multidisciplinary projects Strong Revit expertise, alongside Navisworks and/or Revizto Proven track record managing federated models and leading clash detection processes In-depth knowledge of ISO 19650 and BEP development Experience with enterprise CDEs (ProjectWise, ACC, SharePoint) Strong stakeholder engagement and leadership skills, with experience mentoring others Exposure to Dynamo or Python scripting would be a bonus, but isn't essentialThe Business Our client is a respected multidisciplinary engineering consultancy with a strong reputation for technical delivery on complex, high-profile building services projects. They've invested heavily in their digital delivery capability and are looking for someone to help shape how the business approaches BIM coordination going forward - not just execute it. This is a genuine opportunity to take ownership of coordination strategy rather than just sit within it, with real scope to influence standards and mentor the next generation of the team. Three days a week in the office, salary up to £60,000 depending on experience. Get in touch if you'd like to know more.. Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business

Maintenance Electrician Permanent | 40 Hours Per Week | Circa £41,000 Location: Exeter / Devon About the Role: We are recruiting on behalf of a leading facilities management organisation for an experienced Maintenance Electrician to support one of the UK's major supermarket clients. The role involves maintaining and repairing a range of electrical and mechanical equipment across retail outlets, undertaking regular planned store visits to carry out reactive work, PPMs and minor repairs as directed by the client. In addition to electrical duties, the successful candidate will also be expected to carry out general handyman tasks as required. Key Responsibilities: Complete the PPM schedule within agreed timescales, ensuring all paperwork is accurately maintained Conduct emergency lighting and fire alarm tests and repairs Carry out general repairs and maintenance across customer sites as directed by management Perform general handyman duties including basic plumbing, joinery, and fabric repairs as required Identify non-repairable faults in plant and machinery and advise the Line Manager with suitable replacement recommendations Essential Qualifications & Experience: NVQ Level 3 / City & Guilds 236 Part 1 & 2 (or equivalent) in Electrical Installation/Maintenance City & Guilds 18th Edition Wiring Regulations AM2 / 2391 qualification Full UK driving licence What's on Offer: 33 Days Holiday (including Bank Holidays) Private Pension Scheme Health Cashback Plan - Employee Discount Platform Employee Value Awards up to £250 Access to Costco Personal Membership Mental and Physical Health Support Services Maintenance Electrician - Engineering Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business