Engagement jobs in ExeterCrear alertas

Health & Social Care Assessor - Level 3 ONLY requirement - Exeter and surrounding areas Remote-based with travel | Competitive Salary + Bonus Are you an experienced Health & Social Care professional looking to make a difference in the sector? Or are you an experienced assessor seeking a role where you can focus entirely on supporting learners without the pressure of sourcing them yourself? At t2 group, we are proud to have been rated 'Good' by Ofsted in our recent inspection (September 2024). Join a team committed to delivering high-quality learning and development for the Health & Social Care sector. Why join us? ·Home-based role with travel ·Competitive salary + bonus opportunity ·Full training and support for unqualified candidates ·No learner sourcing required – we provide all learners for you ·No sign-up documentation required to complete – focus on coaching and assessing Who we’re looking for At t2 group, we refer to our Health & Social Care Assessors as Personal Development Managers, reflecting their vital role in guiding learners through the entire learning journey—providing expert teaching, coaching, and development support to help them succeed. We have opportunities for both Qualified and Trainee Health & Social Care Personal Development Managers (Assessors): Qualified Assessors Salary: Level 3 - £27,000 basic + bonus opportunity OTE to £39,000pa If you’re an experienced Health & Social Care Assessor with a background in delivering apprenticeships and diplomas, we’d love to hear from you. Unqualified Assessors (Trainee Pathway) Salary: Level 3 – £25,000 (rising after completion of TAQA qualification to £27,000) + bonus opportunity OTE to £39,000pa Through our Training Academy, we will support you to become a qualified Health & Social Care Personal Development Manager. If you have at least 2 years of sector experience and want to develop your career, this could be your next step. The role As a Personal Development Manager, your focus will be on supporting, mentoring, and assessing learners working towards their Health & Social Care qualifications Levels 2-5 (depending on your occupational competence). You will have a clear set of KPI’s and will manage your own diary to ensure you achieve these. Key responsibilities: ·Build strong relationships with learners and employers through monthly reviews, ensuring ongoing commitment and engagement with the programme ·Deliver high-quality, interactive teaching and coaching sessions that align with the apprenticeship curriculum, fostering the development of key knowledge, skills, and behaviours while meeting Ofsted and Awarding Organisation standards ·Assess and review learner evidence promptly, ensuring timely progress tracking and support towards qualification completion ·Conduct workplace observations to assess practical competency and reinforce learning ·Provide tailored support to help learners achieve their maths and English Functional Skills ·Prepare and guide learners for End Point Assessment (EPA), equipping them with the skills and knowledge needed to pass successfully ·Promote and safeguard learner well-being, ensuring a safe and supportive learning environment while adhering to safeguarding policies ·Identify and report any safeguarding concerns relating to learners, staff, adults at risk or children Benefits of working with t2 group • Home based role with travel (mileage paid), • Laptop and mobile phone provided, • 25 days annual leave + bank holidays (increasing with length of service), • Christmas & New Year shutdown period, • Pension scheme, • Specsavers scheme, • Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM, • £500 employee referral bonus scheme, • Enhanced sick pay & maternity reward vouchers, • Employee well-being and assistance programme, • Access to EV company car scheme, • Life assurance cover Requirements for the role ·Minimum of 2 years' hands-on experience in the adult or elderly Health & Social Care sector, including expertise in Dementia and Learning Disabilities, at a Senior Carer level or above ·Health & Social Care qualification at Level 5 ·Previous experience in work-based learning or education settings, with an Assessor qualification (CAVA, TAQA, A1, or equivalent) ·Ideally hold a Level 3 or higher teaching qualification (desirable but not essential) ·Strong English and maths skills, preferably GCSE grade C or above (or equivalent) ·Proven ability to work in high-pressure environments, meeting targets and deadlines effectively ·Highly organised and self-motivated, with excellent time management, planning, and organisational skills ·Exceptional communication skills, with the ability to build and maintain strong relationships with learners, employers, and key stakeholders ·Proficient in IT, with the ability to navigate internal systems and confidently use Microsoft Office applications Additional Requirements ·Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company) ·Employment is subject to a satisfactory enhanced DBS check & references t2 group is committed to providing a safe environment for all learner’s and employees. To find out more about our commitment to safeguarding please visit the t2 website We’d love to hear from you! Apply today and take the next step in your career with t2 group.

This is an excellent opportunity to work with a leading consultancy delivering high-profile railway projects, playing a key role in ensuring effective stakeholder engagement and smooth project delivery. Deliver solutions for complex, externally funded, multi-disciplinary projects. Manage project ris

Company Description At Puma Berry Ltd, we partner with medium and large organisations in the UK defence and aerospace sector to deliver complex technology projects. Our outcome-based approach ensures every Statement of Work (SoW) is completed to specification and with measurable results, while our network of expert partners means we bring the right skills to each challenge. Role Description We are seeking an experienced and well-connected Strategic Partnerships Manager / Business Development Manager to expand our presence in the UK defence and aerospace market. Candidates with former Armed Forces experience (Army, Royal Navy, or Royal Air Force) are highly preferred, but this is not mandatory. The role offers full flexibility — it can be undertaken on a full-time or part-time basis — and is fully remote, with occasional travel to events or client meetings. Key Responsibilities • Identify and secure new business opportunities within the UK defence and aerospace sector., • Research and target relevant projects available through public and private defence frameworks., • Build and maintain relationships with procurement, engineering, and programme decision-makers., • Attend selected industry events, networking opportunities, and exhibitions on behalf of Puma Berry Ltd., • Develop and present tailored proposals highlighting our outcome-based delivery model and technical capabilities., • Collaborate with the Directors to align business development efforts with strategic growth objectives.Essential Skills & Experience, • Former UK Armed Forces experience preferred, but not mandatory., • Strong existing network within the defence and aerospace sector., • Proven track record in winning contracts or securing Statements of Work., • Understanding of procurement processes, security clearance requirements, and IR35 compliance., • Excellent communication and relationship-building skills., • Ability to work independently, manage priorities, and deliver results. What We Offer • Negotiable base salary based on experience., • Generous profit-sharing on projects you help secure., • Fully remote role with flexible hours., • Choice of full-time or part-time engagement., • Opportunity to directly shape the growth of a specialist, high-trust engineering delivery partner in the UK defence market.Key Skills, • Defence & Aerospace Business Development, • Strategic Partnerships & Networking, • Procurement & Supplier Engagement, • Statement of Work (SoW) Delivery Models, • Defence Frameworks & Supply Chains, • Bid & Proposal Development, • Negotiation & Contract Management, • Stakeholder Relationship Management, • Industry Event Representation, • IR35 & Compliance Knowledge, • Market Research & Opportunity Identification, • Communication & Presentation Skills, • Self-Motivation & Independent Working

Role: Lead Generator / Appointment Maker Location: Onsite About the Company A dynamic and fast-growing consultancy, currently on track for significant growth. Positioned at the forefront of the sustainability agenda, the company delivers tailored net zero solutions that help clients cut costs and meet environmental targets. Primarily working with mid-market organisations, especially in manufacturing and industrial sectors, they are seeking a proactive Lead Generator to support their business development efforts as demand continues to grow. The Role This is a hands-on opportunity to generate leads and secure high-quality appointments with the right stakeholders. You'll play a key role in driving pipeline growth and collaborate closely with the sales team to shape and execute effective outreach campaigns. The role involves identifying and engaging companies (ideally with 250+ employees) and navigating complex B2B buying structures. This means engaging with multiple contacts, including users, decision-makers, technical gatekeepers, and influencers. A bonus structure is in place to reward not just the volume but also the quality and relevance of the leads you generate. What You’ll Be Doing • Researching and identifying new target accounts in line with sector focus, • Mapping out buying committees within each organization (user, decision-maker, technical influencer, etc.), • Making outbound calls, sending LinkedIn messages, and emails to initiate contact, • Qualifying leads and booking meetings for the sales team, • Logging activity and insights accurately in the CRM, • Contributing to weekly sales check-ins with insights on outreach and lead quality, • Over time, growing into a more client-facing role in carbon reduction and sustainability What We’re Looking For • Experience in lead generation or appointment setting (ideally B2B), • Strong communication skills—written and verbal, • A proactive mindset and willingness to learn, • Ability to engage senior stakeholders and navigate complex buying processes, • A genuine interest in sustainability and the environmental sector, • Comfortable working independently and as part of a collaborative sales team Why You'll Love This Role • Be part of a mission-led, commercially driven team focused on real environmental impact, • Work in a supportive, ambitious culture that invests in your development, • Clear progression path with exposure to net zero consulting and client engagement, • Flexibility to shape your approach and be rewarded for both effort and results Interested in helping organisations reach net zero while developing your commercial career? This could be the perfect opportunity for you!

Job Overview: This isn’t your average Customer Success or Account Manager role. DeGould is looking for a proactive and commercially minded Technical Account Manager, who will manage each customer’s transition from prospective customer to active users of the Company’s products, and ultimately be responsible for fostering an environment that enables future growth opportunities. It will require an individual who has the aptitude to not only understand a complex and technical product but be able to communicate it’s value to customers well, whilst combining gravitas and experience to manage the relationships and turning the relationships into future growth opportunities and ultimately building lasting relationships with our customers. The candidate must have strong knowledge and understanding of Finished Vehicle Logistics, gained either through direct involvement in the process or through working with customers in this area. Duties and Responsibilities: • Customer Onboarding and Engagement; guide customers through the entire lifecycle, from prospecting to becoming active users of the company’s products. Ensuring customers see value from the start is a priority., • Driving Growth Opportunities; a proactive approach to identifying and nurturing growth opportunities within customer accounts. You’ll not only maintain but expand these relationships to drive revenue., • Technical Aptitude; comfortable understanding and communicating the value of a complex, technical product. Translating technical features into benefits that resonate with customers is essential., • Relationship Management; ability to combine gravitas and experience in managing customer relationships. This includes fostering an environment for future growth and turning customer interactions into long-term partnerships, as well as being primary technical and commercial point of contact for a small number of existing OEM customers., • Commercial Mindset; ability to be a strategic thinker, with a commercially oriented approach to customer management in order to identify potential opportunities and leverage them for business expansion. Accountable for pipeline opportunities and revenue forecasting, along with the maintenance of our CRM., • Reporting and Insight; ongoing responsibility for routine customer and product reporting and analysis, • Problem Solving; point of contact for technical issues to ensure the highest level of system performance and uptime., • Travel; International travel to customer locations., • Contracts; ability to project manage protracted and complex contractual negotiations, from the developed of scope through to quotes and the execution of contracts., • Execution; work with the Product and Implementation Teams to deliver against scope and ensure customer expectations are aligned with the specification for each product., • Strategy; Actively participate in the development the Company’s commercial strategy, including value proposition, pricing and adjacent revenue opportunities Skills: • A proven business or management skillset within an enterprise service environment., • Experience and good understanding of vehicle logistics operations., • Ability to work under pressure in a fast moving, dynamic environment., • Expertise in developing valued proposition conversations., • Excellent communication and organisational skills, with the ability to present and influence., • A background in engineering, or a strong aptitude to understand the technical complexities of the product., • Experience working as a Technical Account Manager or equivalent position., • Knowledge of automotive, either OEM or supplier, is a distinct advantage., • Expertise in developing Land & Expand commercial strategy. About the Company: DeGould is an exciting, multi-award-winning company, in the software and AI sector. The company develops and delivers innovative vision and damage detection systems to a range of blue-chip corporate clients. As the company embarks on an exciting growth phase the company plans to expand the team, further develop existing products, and explore opportunities for new ones. Benefits: Competitive salary and benefits including: • Flexible working can be agreed., • 25 days holiday per annum (excluding bank holidays)., • Life assurance/death in service of 4 times basic salary, • Additional days holiday for birthday., • Company sick pay scheme., • Cycle to work scheme., • Pension auto enrolment after 3 months service., • Enhanced maternity, paternity and shared parental leave. Behaviours: As an employee of DeGould Ltd, you are required to meet a number of common standards of behaviour, accountabilities and outcomes. In addition, and in relation to this role it is expected that the successful candidate will exhibit these behaviours: • Empathy – able to put themselves in the shoes of others., • Creative – open to new ideas and demonstrates good design skills in their work., • Analytical - capable of working through the detail when required., • Flexible - thriving in a fast paced, changing and opportunity rich environment., • Collaborative – enthusiastically works with colleagues and customers alike., • Dependable - deliver on stakeholder commitments in a timely manner. We do not require additional support from recruiters, thank you.

Job Title: Employee Engagement and Experience Advisor Location: Exeter Salary: £30,000 per Annum Hours: Monday-Friday 8:45am-5:30pm however part time hours will be considered for the right candidate Benefits: Wow! This company is all about the culture and has an impressive benefits pack

This is a mission-critical role, where you will be enabled to make a real impact and drive engagement with new technology and processes to ensure we maintain our market-leading position and reputation for quality. At FDB (First Databank), we create and deliver the worlds most trusted Medicines knowl

The Opportunity: If youre a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then wed love to hear from you.Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunityYou will be accountable for leading, developing and supporting a team of Customer Services Advisors, maintaining service standards and driving improvements across customer experience, sampling and display initiatives.This is a manufacturing environment, where product satisfaction and order progressing are key.The Role: Lead, coach, develop and support the Customer Service Advisors to ensure strong performance and engagement.Develop a continuous training programme to build skills and knowledge.Track and report on response times, accuracy, delivery timelines, and satisfaction trends.Monitor team and individual performance, highlighting insights and opportunities.Support ERP/CRM optimisation to align service platforms with business strategies.Drive initiatives that integrate physical and digital touchpoints to enhance the customer journey.Ensure prompt and effective handling of customer enquiries and complaints.Handle escalated customer queries, balance B2B and B2C service needs and tailor approaches by channel.Partner with Sales, Marketing, Purchasing, Quality and Production to resolve escalations and improve processes.Youll Offer: Proven experience in a supervisory customer service role.Strong knowledge of B2B and B2C service environments.Excellent interpersonal and people management skills.Skilled in managing priorities under pressure.Analytical mindset with strong problem-solving skills.Familiarity with CRM/service platforms and KPI reporting.Experience across multiple sales routes to market (e-commerce, retail, distribution) is advantageous. xjlbheb Offers You: Hours of work 9.00am 5.30pm Life Assurance Staff Discount Cashplan Scheme Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

Culture and Inclusion Lead - Exeter, Devon Culture and Inclusion Lead Location: Police Headquarters, Exeter Salary: Grade 11 - Starts at £64,650 rising by yearly increments to a maximum of £72,972 per annum Type of employment: Permanent About the Role We are seeking a strategic and values-driven Culture & Inclusion Lead to provide leadership and direction across all aspects of equality, diversity, inclusion, and organisational culture. This senior role will shape and deliver the Force’s Culture and Inclusion strategy, ensuring that fairness, respect, and inclusion are embedded in everything we do. Working within the Deputy Chief Constable’s portfolio, you will provide professional advice and oversight to support a positive workplace culture and inclusive service delivery. You will be responsible for developing and implementing our equality objectives, annual equality report, and the wider framework required to meet the Equality Duty. You will also guide the integration of equality and inclusion across policies, projects, and business planning. The role includes leading engagement with protected and seldom-heard groups, strengthening our consultation and communication with communities, and ensuring that diverse perspectives inform decision-making. Acting as Head of Profession for equality and inclusion, you will advise senior leaders, influence strategic direction, and represent the organisation at national and regional forums. About You You will bring a strong record of strategic leadership, ideally supported by a degree or equivalent level 6 standard. You will have specialist knowledge of equality, diversity, inclusion, and human rights, together with relevant qualifications or professional membership such as the Institute of Equality & Diversity Practitioners. You will be confident working with senior leaders, using evidence and data to make the case for change, and ensuring our approach reflects both legislative requirements and the lived experiences of our communities. Strong communication and facilitation skills are essential, alongside the ability to collaborate effectively with colleagues and external partners. You will have a thoughtful, inclusive approach and the ability to adapt to different communication and working styles. What We Offer This is an opportunity to make a meaningful impact on organisational culture and inclusion within policing. You will be part of a supportive and forward-thinking leadership team committed to continuous learning and improvement. Starting salary will be negotiable and dependent on the successful candidate’s knowledge, experience and demonstrating high calibre of talent and potential to significantly improve service delivery. Relocation allowance will be considered. What you get if you join us: If you work for us, you will get access to: A competitive salary with yearly increments. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5). Company sick pay. Competitive local government pension scheme. Job related equipment, as required. Free onsite parking at many police sites throughout the counties. Access to Group insurance scheme (via salary sacrifice scheme). Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. Development and training opportunities. Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. Flexitime, with the ability to undertake your hours flexibly and in line with business need. Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan). To Apply If you feel you are a suitable candidate and would like to work for Devon & Cornwall Police, please proceed through the following link to be redirected to their website to complete your application.

Job Title: Assistant Store Manager Salary: £21,731 plus bonus Role Type: Permanent (32 Hours) Location:Exeter Looking for a role where every day feels meaningful? Where style meets sentiment, and your leadership helps create unforgettable moments? Were searching for a passionate and driven Assistant Store Managerto join our Exeter team. This is more than just retailits about helping people celebrate lifes most special occasions, guiding them with warmth, confidence, and impeccable service. Why Youll Love This Role: Competitive salary with a rewarding annual bonus Exceptional training to help you grow and thrive Flexible benefits including a holiday buying scheme Enhanced maternity/paternity leave to support your journey Generous staff discounts on products that truly matter Be part of a brand thats growing, evolving, and investing in its people Who Were Looking For: A natural leader who brings energy, empathy, and excellence to everything they do Someone with experience in customer-focused or sales environments, ideally already leading a team A confident communicator who knows how to inspire and support others Detail-oriented, reliable, and driven by results Stylish, professional, and proud of their achievements Someone who understands that great service is about connection, not just transactions What Youll Be Doing: Leading your team to deliver personalised, heartfelt customer experiences Coaching and developing staff to reach their full potential Using insights and data to make smart commercial decisions Creating beautiful, inviting displays that reflect your local customer base Building relationships through local events and community engagement Ensuring the store runs smoothly and reflects the brands values every day OUR CLIENT Our client is a well-established high street retailer who has had significant growth over the last few years and is planning further growth for the future. The quality of their service and product is exceptional, their customers are their most important asset and they will do everything they can to make them happy, their passion is at the heart of everything they do! This company continues to go from strength to strength and is a great choice for anyone wanting to further their retail management career! ABOUT US This role is being handled by McCarthy Recruitment, an award-winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. TPBN1_UKTJ

A leading legal analytics company in the United Kingdom seeks an Engagement Manager to guide customers through product integration and build strong relationships.

Are you data-driven and customer-centric?.Do you enjoy building solid relationships, to understand customer's needs & find solutions?.LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-

Are you data-driven and customer-centric?.Do you enjoy building solid relationships, to understand customer's needs & find solutions?.LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-

The company offers flexible working hours and numerous benefits including generous holiday allowance and health screening.

In a Nutshell We have a great opportunity for a Assistant Planning Manager to join our team within Vistry Cornwall South West, at our office in Exeter. As our Assistant Planning Manager, you will be reporting to the Head of Planning. As a key member of the Vistry Cornwall South West team, you will initially assist on all matters of planning from early site feasibility studies working with the land team to inform acquisition, through helping to manage multiple simultaneous planning applications through the planning process. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Relevant experience of working in a similar role within the housebuilding industry or; Architecture or Planning Degree or; Degree in Design, such as, Urban Layout, Landscape, Architectural Technology. experience working for a residential house builder Knowledge of the planning process and planning policy. Experience or people management and assisting with the planning process on a range of residential development schemes. Confidence in own ability to manage external teams. Capable of working under own initiative to achieve business targets. Resilient, positive, confident and assertive but diplomatic; A good communicator/listener; Decision making/problem solving/multi-tasking Able to work under pressure. Desirable - Achieved or working towards MRTPI accreditation More about the Assistant Planning Manager role Assisting with the preparation of planning strategy documents. Maintain the business planning tracker Assisting with stakeholder and LPA engagement. Appointing and managing a consultant team to produce robust and timely planning applications. Assist with the submission of applications within agreed timescales to meet business targets. Working with colleagues and partners to manage applications and ensure that they processed through the application process at the earliest opportunity. Providing and assisting with detailed handovers to technical and wider delivery team upon the successful planning determinations. When required, organize, attend and minute client and /or internal project meetings acting in a professional manner to positively represent Vistry. Assist with the preparation of internal gateway sign-off documentation under the Vistry Life of Site. Prepare and submit NMA, condition variation and condition discharge applications. Negotiate planning conditions, S106 requirements and make application for variations to legal agreements Resolve problems in collaboration with Vistry Cornwall Colleagues and project teams and colleagues to ensure successful delivery of schemes. Comply with all Group's policies including Health, Safety and Environmental policies. Maintain a high standard of professionalism and work within the core values of Vistry. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

Enterprise Architect - SAP S/4HANA Legacy Data Archiving - Contractor - Outside IR35 Role purpose: We are seeking an experienced Enterprise Architect to play a pivotal, client-facing role in shaping and delivering a compliant archiving solution for legacy SAP S/4HANA Cloud (Public Edition) data. This role is critical both pre-award and post-award of the engagement. Immediate requirement: The successfu...

Are you data-driven and customer-centric?.Do you enjoy building solid relationships, to understand customer's needs & find solutions?.LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-

Are you data-driven and customer-centric?.Do you enjoy building solid relationships, to understand customer's needs & find solutions?.LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-

The company promotes a healthy work/life balance and offers generous benefits, including flexible working hours and professional development opportunities.

Job Description Are you passionate about supporting people with mental health needs to live more independently and confidently? At Lifeways, we believe in creating homes—not just housing—where individuals feel safe, respected, and empowered. Our supported living service at Acorn Court in Exeter is a calm, welcoming space where recovery and personal growth are at the heart of everything we do. We’re currently looking for dedicated Support Workers to join our compassionate team. If you’re experienced in mental health support, if you’re empathetic, reliable, and ready to make a real difference, we’d love to hear from you. About Acorn Court Acorn Court SIL is a modern, purpose-built service offering 16 self-contained apartments for adults living with mental health conditions. Each apartment includes a bedroom, bathroom, kitchen, and lounge—giving individuals the privacy and autonomy they deserve, while still having access to 24/7 support. The service is designed to promote recovery, stability, and independence. Our team works closely with each person to build routines, develop coping strategies, and reconnect with the community in meaningful ways. “Acorn Court is a place where people feel safe, supported, and free to be themselves. Our team is passionate about helping individuals build confidence and live life on their own terms.”— Team Member, Acorn Court SIL Shift Pattern Morning shifts Afternoon shifts Sleep-in shifts Full flexibility required, including weekends 5 week rolling rota What You’ll Be Doing Supporting individuals with daily routines and emotional wellbeing Encouraging independence and self-management of mental health Promoting recovery-focused activities and community engagement Working as part of a close-knit, trauma-informed team What We’re Looking For A genuine interest in mental health and recovery Strong communication and active listening skills Patience, empathy, and a non-judgmental approach No formal qualifications required—just the right mindset What benefits do we offer? Over £2,000 in annual rewards and benefits Funded Health and Social Care qualifications Free DBS check Cycle to Work Scheme (up to £1,000) Gym discounts (save up to £192 per year) Eye care and health cash plans 10% discount at B&Q for all team members Access to the Blue Light Card £200 for every successful employee referral 3% employer pension contribution 8 paid training days per year Access to apprenticeships and further qualifications LWGAKc272c101-f45c-4783-b4a0-50ad222b87c0

Location Powderham, Devon Terms Full Time / Permanent Days Typically MondayFriday, including two Sundays per month, with additional evening work required during peak seasonal periods Annual Leave 30 days per year Pension Eligible to join the company pension scheme Salary Band 4 (£30,000Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.- £35,000) As Powderham embarks on the growth phase of its 5-year strategic plan, we are investing in our future by expanding our management team to help deliver this exciting vision for the future.These roles will play a key part in expanding and supporting our established team, working closely with an experienced and supportive senior leadership group.Purpose The Attraction Manager will lead the day-to-day operational management of Powderhams visitor attraction.As a member of the Senior Management Team, the Attraction Manager will play a key role in planning, coordinating and delivering the operational activities that support the smooth running of the site and the achievement of organisational goals.Reporting to the Heritage Manager, the Attraction manager will manage visitor services, gardens, guides, and volunteers, ensuring high standards of customer service, presentation, safety and engagement across all visitor facing areas.The role is focused on operational delivery, ensuring that every aspect of the visitor experience runs efficiently, safely, and in line with Powderhams heritage and core values.Key Responsibilities Attraction Operations Manage the daily operation of the visitor attraction including the Castle, gardens and grounds ensuring smooth visitor flow, safety and an excellent visitor experience Manage the scheduling, staffing and performance of the visitor services, gardens, guides, and volunteer teams Work with the Castle Manager on maintenance and collection care, and furniture moves to minimise operational disruption As a member of the Facilities Committee, work with the Castle Manager to ensure compliance with health and safety, safeguarding, risk assessments and emergency plans Contribute to continuous improvement in operations, visitor satisfaction and team development Guide Management Manage and support the team of guides to deliver engaging and accurate talks, talks and interpretation Ensure that all guides are trained in customer service, storytelling, and historical knowledge Manage the scheduling of tours and guide availability to meet visitor demand Work with the Guide and Interpretation coordinator to maintain accuracy and consistency in interpretive content and tour delivery Monitor feedback from visitors and guides to enhance to the overall experience Offer specialist tours on request Volunteer Management Manage volunteer engagement across the attraction, ensuring volunteers are welcomed, valued, and effectively integrated into the attraction Carry out recruitment, induction and training of volunteers Develop and maintain a positive and inclusive volunteer culture, recognising contributions and supporting development Ensure volunteers are briefed on health, safety and safeguarding procedures Maintain volunteer records and ensure effective communication with all volunteer groups Gardens Management Line manage the Garden Manager to ensure high standards of horticultural presentation and maintenance in the Walled Garden Work with the Heritage Manager and Gardens Manager in the reinstatement to the Victorian Walled Garden into the attraction Support the planning and delivery of seasonal displays, planting scheme and garden interpretation Coordinate gardens operations with events and visitor programming to maximise the visitor experience Ensure the gardens are maintained safely and and sustainably, with due care for heritage and biodiversity Visitor Services Management Line manage the Visitor Services Manager to ensure the team delivers a warm, informed and professional welcome to all the visitors Oversee ticketing, point of sale systems and visitor support Monitor customer service standards, visitor feedback and operational efficiency Support the development of the retail offer and other income-generating opportunities Oversee education and group bookings against target Financial and Administrative Responsibilities Contribute to budget planning, cost control and income monitoring Ensure efficient scheduling and resource allocation to meet operational targets Contribute to reporting on visitor numbers, feedback and operational performance Person Specification Essential Proven experience in attraction or visitor services management within a heritage, museum, tourism or leisure attraction Strong team management skills, with experience managing staff and/or volunteers Excellent communication and interpersonal skills Sound understanding of visitor experience principles and customer service excellence Knowledge of health and safety, safeguarding and risk management in public facing environment Ability to work flexibility including weeks and evenings Desirable Experience working within a heritage or historic house setting Knowledge of horticultural or grounds management First Aid Experience in commercial operations or volunteer engagement Equality, Diversity and Inclusion Policy Powderham is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.Powderham in providing goods and/or services and/or facilities is also committed against unlawful discrimination of customers or the public. xjlbheb Our full EDI policy is available on request.Application Process To apply, please submit a CV.All applications should be submitted through our vacancy page by 12th January 2026.REF-225 722

Social values), championing equity, diversity and inclusion, promoting employee engagement, career development and succession pathways. Work alongside the Market Director - Technology to support client development and growth opportunities through mining of existing contracts, winning new business an

Venue Manager Location Powderham, Devon Terms Full Time / Permanent; fixed-term or part-time (pro rata) considered Days Variable including evenings, nights and weekends Annual Leave 30 days per year Pension Eligible to join the company pension scheme Salary Band 4 (£30,000 - £35,000) As Powderham embarks on the growth phase of its 5-year strategic plan, we are investing in our future by expanding our management team to help deliver this exciting vision for the future. These roles will play a key part in expanding and supporting our established team, working closely with an experienced and supportive senior leadership group. Purpose The Venue Manager will play a central role in supporting Powderhams mission to welcome as many people as possible to the Estate and ensure it remains a thriving, relevant, and generous place for the community. The role will oversee the day-to-day delivery of Powderhams venue operations including weddings, functions, corporate hire, festivals, and event hospitality, ensuring each activity is well-planned, safe, commercially effective, and delivered to the highest possible standard. Managing a team of Venue Coordinators, the Venue Manager will provide management, operational structure, and clear direction across the venue team; supporting colleagues across the Heritage and Attraction departments; and will ensure that events, bookings, and hospitality contribute positively to Powderhams long-term sustainability, reputation, and visitor experience. This is a hands-on operational role requiring excellent organisational skills, leadership by example, and confidence in managing live events. Acting as the senior Duty Manager on site, the Venue Manager will ensure staff, suppliers, and clients are supported, safety standards are upheld, and events exceed expectations. Key Responsibilities Team Management Line manage the venue coordinators, providing support, supervision, guidance and event delivery Assist with recruitment, induction, training and performance reviews for the venue and bank teams Create rotas and schedules to ensure appropriate management cover for all events Foster a collaborative, positive and supportive working environment Lead by example in customer service and operational standards and practice Event and Venue Operations Oversee day-to-day delivery of weddings, functions, corporate hire, festivals and event hospitality Act as senior Duty Manager, responsible for cash handling, customer care, key holder responsibilities and first aid response Working with the Castle Manager, support room set up, furniture moves and logistics between events and public opening Troubleshoot and resolve operational challenges calmly and effectively Drive sales performance across weddings, functions, and hospitality by supporting the Venue Coordinators in enquiry handling, showrounds, proposals, upselling opportunities, and achieving targets Provide regular guidance, feedback and support to ensure revenue goals are met across the department Sales Leadership and Performance Management Take overall responsibility for driving venue sales across weddings, ceremonies, corporate hire, functions, hospitality and in time third-party events, ensuring all revenue streams contribute to annual targets Lead the Venue Coordinators in enquiry handling, proactive outreach, showround delivery, proposal writing, negotiation and upselling, ensuring consistent excellence in communication and client care Monitor, track and report on KPIs including enquiry response times, conversion rates, pipeline value, revenue forecasts, budget performance and customer satisfaction metrics Develop and implement sales strategies to grow sales, improve conversion, increase yield and maximise use of venue spaces throughout the year Ensure accurate sales record-keeping, documentation and performance reporting through our CRM systems to support informed decision making across the department Identify opportunities for development, package creation, pricing improvements, and promotional activity in collaboration with the Heritage Manager and Marketing Team Regularly review and coach team members on sale techniques and enquiry management to strengthen performance and achieve departmental goals Maintain strong working relationships with external partners, corporate clients, and agencies to raise Powderhams profile and offering to generate new business leads Christmas at the Castle - Build and Break Management Lead operational oversight for the build and break of Christmas at the Castle, ensuring all contractors, suppliers, and operational teams work safely, effectively and to schedule onsite Work externally onsite throughout November (build) and January (break)., coordinating logistics, access, scheduling and Health and Safety across the grounds Collaborate with freelance Event Managers who oversee the live event period, which allows this role to focus on planning for the following year and ensuring operational continuity Ensure clear communication with the Heritage Team and Estate operations to minimise disruption and maintain visitor operations Compliance and Safety As a member of the Facilities Committee and working with the Castle Manager, ensure all activities comply with licensing laws, fire safety and health and safety regulations Act on behalf of the Designated Premises Supervisor (DPS), carrying out regular bar checks, ensuring all bar operations meet alcohol licensing conditions, and addressing any breaches or risks immediately Monitor bar staffing, Challenge 25 compliance, sale and supply of alcohol procedures, and maintain accurate, auditable licensing records Lead Safety Advisory Group (SAG) engagement including documentation, meeting attendance, and implementation of agreed actions Oversee event management plans, risk assessments, incident reporting, crowd and traffic management plans for large events Client and Supplier Liaison Serve as the main point of contact for clients during key stages of their event Support coordinators with showrounds, client meetings, and handovers Build strong relationships with suppliers, contractors, and trusted partners Ensure smooth arrival, delivery, and departure procedures for all events Administration and Communication Oversee the Venue diary management and change control for accurate scheduling Work closely with the Public Opening Team to avoid scheduling clashes and manage shared spaces Chair weekly Venue Team meetings, including agenda, actions, and minutes Attend Senior Management meetings as required Support proposals, contracts, invoicing, and maintenance of event documentation Report on event delivery, compliance progress, customer feedback, and KPIs Wedding and Functions Coordinator (to be recruited by the Venue Manager) This role is responsible for the sale, planning and delivery of weddings, civil ceremonies, functions and venue hospitality. The Venue Manager will: Provide oversight on the planning, bespoke requests and operational decisions Ensure documentation, itineraries and records are accurate and up to date Review showround performance, enquiry conversion and client feedback Support the delivery of weddings and functions when needed Maintain standards of service, communication and client care throughout the wedding lifestyle Hospitality and Functions Coordinator (to be recruited by the Venue Manager) This role is responsible for corporate events, dinners, charity functions and management of in-house bars, with support to weddings throughout the year. The Venue Manager will: Oversee the delivery of functions and hospitality, ensuring efficient logistics Ensure bar operations meet licensing conditions and service standards Support enquiry handling, proposals and conversions Maintain strong internal communication to manage diary coordination and space allocation Third Party Event Managers, Contractors and Production Partners The Venue Manager will: Act as primary operational contact for third-party Event Managers, promoters, and production companies working on Powderham events Maintain clear and consistent communication to ensure alignment between Powderham teams and external event partners, supporting safe, efficient, and high-quality event delivery Seasonal and Bank Event Team The Venue Manager will: Oversee recruitment, onboarding, and training where required Support their team in creating rotas and to ensure appropriate staffing levels for all event types Maintain consistent customer service, safety, and operational standards across the bank workforce Ensure all staff understand event plans, responsibilities, and expectations Person Specification Essential Minimum two years experience in venue or event operations Proven experience leading or supervising teams during live events or operational delivery Experience working directly with clients, suppliers, contractors or event partners Demonstrable experience managing multiple event types (weddings, functions, hospitality, corporate) Working knowledge of licensing, event safety management, and incident procedures; SAG experience desirable. Strong administrative experience including schedule management, record keeping and written communication Ability to work variable hours, including evenings and weekends Due to the nature of the role, a driving licence and car is recommended Desirable Experience within a Heritage, Visitor Attraction, Estate, or similar public facing environment Experience working on large scale public events, festivals or seasonal productions A personal licence (for the sale of alcohol) First Aid at Work and H&S qualifications (training can be provided) Equality, Diversity and Inclusion Policy Powderham is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. Powderham in providing goods and/or services and/or facilities is also committed against unlawful discrimination of customers or the public. Our full EDI policy is available on request. Application Process To apply, please submit a CV. All applications should be submitted through our vacancy page by 12th January 2026. REF-225 721 TPBN1_UKTJ

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