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Tape London is recruiting for a daytime Office Administrator, this is a great opportunity for you to grow and develop in an evolving company. Main responsibilities will include but are not limited to: - Provide support to Directors and Senior Management - Planning and coordinating administrative procedures and systems - Diary management - Dealing with reservations during the day - General Office Management: answering phones, emails, drafting/editing documents - Meeting & greeting visitors; screening telephone calls and directing them to the right person - Providing end-to-end customer service from client onboarding to ongoing support including assisting with setting up client meeting/events, on & offboarding clients from systems, dealing with general client queries - Team coordination and management Key Skills Required: - Knowledge of Monday.com is desired but not compulsory for the right candidate - Ability to maintain high attention to detail while working in a multifaceted, fast-paced and growth-focused environment - Excellent written & verbal communication skills - Strong IT/Tech skills required - Strong administrative skills - Ability to multi-task under pressure with the ability to prioritise - Willingness to work hard, an aptitude to learn, tenacity, team player and a growth mindset This is a full time, office-based role with some flexibility to work from home occasionally
Full job description About us We are professional, agile and professional. Our work environment includes: Modern office setting Modern office setting Safe work environment On-the-job training Casual work attire Maintenance Administrator: We are seeking an Administrator to join our team. The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office. Responsibilities: - Answer and direct phone calls with proper phone etiquette - Type and distribute correspondence - Maintain a well-organized filing system - Perform data entry and maintain accurate records - Assist in the organization and maintenance of office supplies - Utilize computerized systems for scheduling jobs and updating customers - Provide administrative support to ensure efficient office operations - Use Google Suite and Service Channel for various administrative tasks Skills: -Preferably speaks Spanish and English, as we have Spanish workers and English clients - Strong organizational skills with attention to detail - Proficiency in Microsoft Office Suite, Google Suite. - Data entry and clerical skills - Ability to multitask and prioritize workload effectively - Strong communication skills, both written and verbal If you are a proactive individual with excellent administrative skills, we invite you to apply for this position. Job Type: Full-time Pay: From £12.00 per hour Expected hours: 35 per week Benefits: Free parking On-site parking Transport links Schedule: Monday to Friday No weekends Education: A-Level or equivalent (preferred) Experience: Customer service: 1 year (preferred) Language: English (preferred) Spanish and English (required)
An opportunity to join our team as an Apprentice An excellent opportunity to start a career, complete an apprenticeship and progress within a Looking for competent and enthusiastic administration apprentice. General duties include making and receiving telephone calls, preparing precise notes, and filing Free standing office with central heating, kitchen, shower, store room and meeting room. Relaxed and friendly, can be quiet but can be hectic at times. Open plan office with 3 others. Future Prospects Yes Salary negotiable Possibly to estimator/contracts manager The Company .Award-winning landscape construction business which specialises in working directly with garden designers and landscape architects Your role Material ordering Invoice processing Health and Safety – logging of forms and arranging relevant training Ensuring fleet vehicles are road legal and repairs/MOT/Tax are kept up to date Processing workforce timesheets General administration Personal qualities Positive attitude Motivated Team player Desired qualifications Apprentices are required to have GCSE grades A*-C/9-4 in maths & English Training to be provided Level 3 in Business Administration Apprenticeship Standard Course Content: Utilising IT programs and software Decision making Managing a quality service Project management Understanding the organisation and stakeholders Relevant regulations and policies Business fundamentals Professionalism and performance management Functional skills if needed This Apprenticeship will involve: Off the job training You will also develop your knowledge, skills and behaviours You need to have an employer to support your Apprenticeship and be employed in a relevant job role The typical length of this Apprenticeship course is 18 months This course has multiple start dates throughout the year IMPORTANT Please note before application that an Apprenticeship is not suitable for candidates looking for part-time work, or work experience during a gap year. An Apprenticeship requires candidates that have left school, college or university Please consider if the business is a viable commutel(unfortunately we are unable to consider applications where there will be a need to re-locate) The employer questions are important so that we have an understanding of a candidate's suitability for the role. Unfortunately, applications that have not answered the employer questions will not be considered. Please check the required starting date of the vacancy Things to consider The employer questions are important so that we have an understanding of a candidate's suitability for the role. Unfortunately, applications that have not answered the employer questions will not be considered. Please check prior to application that the business is a viable affordable commute Please have a CV prepared on a word document An Apprenticeship and employer requires that any potential candidate to be dedicated, please consider this before applying Vacancy is for an immediate start, please consider this if you are still in education. Please do not contact the employer directly The closure dates are for a guideline only and the vacancy may close Job Types: Full-time, Permanent Pay: £14,000.00-£17,000.00 per year Schedule: 8 hour shift Day shift Monday to Friday Application question(s): Thank you for your interest in this Apprenticeship. We are unable to consider applications that have not answered the following questions When did you complete your GCSE’s? Do you hold GCSE certificates in English and maths grades 4-9 Are you currently attending School, College or University(IMPORTANT candidates in education are not eligible to start an Apprenticeship. We are unable to consider applicants who are about to start or that are in education) How far do you live from Horley and do you have access to a vehicle due to the location of the business Have you checked the vacancy start date and would you be available on that start date? Licence/Certification: Driving Licence (preferred)
At Frank Finn Plumbing, we are seeking a proactive full time Administrator to join our small established business based in Teddington. Job Overview The Office Administrator(s) are the first line customer support for all incoming communication with the main task of answering the telephones, checking the voicemails and checking the main mailboxes. They will ensure that customer calls/queries are dealt with in a timely manner, booking jobs, sourcing and ordering parts etc, and where necessary passing to colleagues for response. They are also the main contact for all site related jobs; managing the entire lifecycle, liaising with the building contractors from start to finish, creating quotes, converting to jobs, ordering parts, assigning engineers and issuing invoices. Weekly follow ups should also be carried out with customers regarding outstanding invoices and request reviews. Working collaboratively with the other Administrators, they will maintain the day to day side of the business, ensuring handovers are completed as appropriate each day. It is the responsibility of the entire Office Team to ensure all policies and procedures are adhered to, to ensure the smooth running of the office and in the interest of continuous development, make recommendations to the Managing Director where further improvements can be made. Responsibilities - Be the first line contact for all jobs via all communication channels, ensuring responses are processed in a timely manner - Manage the entire lifecycle of site jobs including creating/agreeing quotes, converting to jobs, following up/rescheduling appointments, raising invoices at the appropriate stages, ordering parts and tracking deliveries, raising extras as appropriate and once complete, issue all relevant paperwork such as gas safety certificate, boiler registration etc - Take the lead on all incoming calls, dealing with them as appropriate or passing them on to colleagues when necessary. Ensure follow up is taken in a timely manner to deliver the highest levels of customer service - Routinely check the voicemails, taking the necessary action and follow up - Review and action emails in the main mailbox. Follow up on the emails as per the procedure in place and once complete, mark as such and move into the corresponding folder. - Progress jobs, source and order parts, liaise with the customer and engineer, while ensuring appropriate return date when necessary - Maintain communication with the site supervisors - Maintain records in SimPro for progress, return visits, billing, providing detailed notes on customer calls/emails/concerns and contacts, especially if tenants are in the property - Ensure that customers are set up as recurring in SimPro following Vaillant service reminders - Manage engineer diaries, moving appointments around if requested and updating the engineers as necessary - Ensure purchase orders are raised, tracked, and receipted, using the accounts mailbox to track quotes, invoices and statements, which provide the necessary detail to keep records up to date and current - Ensure that all invoices are sent to the 'hub’ where appropriate, with job number and customer name. All engineer receipts or other invoices indicate what they are for and possible allocation - Provide office support and cover for colleagues when they are out of the office - Escalate queries/issues as appropriate - Carry out any other adhoc duties as required by the MD
Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Key Responsibilities & Day-to-day work tasks: Annual Planning Meetings: o Send out update packs. o Preparation for meeting. o Taking the notes post meeting. o Preparing the Financial Plan. o Overseeing agreed follow ups. Group Scheme Renewals: o Overseeing the quotes when Group Schemes renew. o Preparing the Corporate Confidential Financial Review (CFR) and Suitability Letter. Trust Forms: o Prepopulating and sending out Trust forms. o Co-ordination with providers to ensure the Trust forms are logged correctly. Estate Planning Liaison: o Organising the quarterly ‘Estate Planning Days’ for clients. o Overseeing the follow ups. Protection Applications: o Obtaining quotes for client meetings. o Running through online applications with clients. · Quality of Documentation: o Providing backup for CFR, Suitability Letters and advice sets. o Point of sale packs. Office: o Overseeing LOAs with PlusGroup. o Answering the phone. o Scanning and distribution of post. o Welcome Screen. o Help to Meet & Greet Clients/Drinks. o Anything else required. o Completion of regulatory training. o Completion of timesheet.
We are looking for a candidates for office vacancies available in various roles, some of which are listed here as : - Receptionist - Residential Concierge - Admin - Office Assistant - Office Manager - Sales & Marketing Manager - HR assistant. We have available jobs in different locations within London & you can start immediately We have vacancies available in different spheres as : - financial - sales - marketing - construction - advertising - recruitment - residential apartments - others spheres We have full time & part time available vacancies to fill as soon as possible . The wages can range from £13 to £22 per hour and up to £3000 per month. More specifically, the salary of each vacancy will be told by the HR Manager in our office during an interview. Please apply and we will contact you.
We are looking for candidates for a office vacancies available in various roles, some of which are listed below as :- Receptionist - Concierge - Admin- Office Assistant- Office Manager- Sales & Marketing Manager - HR manager assistant We have available jobs in different locations within London. We have vacancies available in financial spheres also in sales, marketing and other spheres We have full time and part time available vacancies to fill as soon as possible wages can range from £13 to £22 per hour and up to £3000 and more per month depending jobs Please apply & we will contact you.