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  • Waiter / Waitress
    Waiter / Waitress
    9 hours ago
    £17 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home. Key Responsibilities: • Greet guests in a professional and friendly manner., • Take and relay accurate food and beverage orders to the kitchen and bar., • Provide detailed information about menu items, specials, and wine selections., • Collaborate with kitchen and bar staff to maintain a smooth workflow., • Handle guest inquiries, concerns, and special requests with tact and professionalism., • Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: • Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment., • Exceptional customer service and communication skills., • Knowledge of fine dining etiquette and service standards., • Ability to multitask in a fast-paced environment., • Attention to detail and a passion for delivering an outstanding guest experience. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Receptionist
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    Receptionist
    10 hours ago
    £13.5–£15 hourly
    Full-time
    London

    Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more Key elements of your role as Receptionist will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

    Immediate start!
    No experience
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  • Food Runner
    Food Runner
    3 days ago
    £12.76 hourly
    Full-time
    Borough, Southwark

    We are searching for a friendly and energetic Runner to join our team in one of the UK’s leading restaurant brands. Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Runner includes assisting waiters in taking and relaying orders to the kitchen, keeping tables, chairs and counters clean, preparing new tables ready for service and maintaining mise en place stations. About you: You’re an energetic team player with a hands-on approach to your tasks. You’re passionate about delivering a friendly and professional service. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Immediate start!
    Easy apply
  • Junior Waiter
    Junior Waiter
    7 days ago
    £15–£16 hourly
    Full-time
    London

    Scott's Mayfair is an iconic restaurant nestled in the heart of London's prestigious Mayfair district. Renowned for its timeless elegance, exceptional service, and culinary excellence, Scott's has been a staple in the London dining scene for over a century, playing host to London’s elite. We take pride in offering a sophisticated dining experience that combines classic charm with modern innovation. We are currently seeking an energetic and experienced Junior Waiter to join our dynamic team. As a Junior Waiter, you will play a pivotal role in the service team, contributing to the overall excellence of our dining experience. If you have a passion for hospitality, a desire to learn, and are committed to delivering top-notch service, we invite you to begin your journey in hospitality at our amazing restaurant. Key Responsibilities: • Greet guests with warmth and professionalism., • Assist waiters with food and beverage orders and relaying them to the kitchen., • Place new tablecloths, plates, cutlery, and glasses, • Ensure seamless and timely service, anticipating and exceeding guests' expectations., • Address guest inquiries, concerns, and special requests with finesse and courtesy., • Uphold the highest standards of cleanliness and presentation in the dining area., • Assist in creating bills by providing accurate order information Requirements: • Previous experience in a restaurant environment., • Strong communication and teamwork skills., • Ability to work in a fast-paced environment and handle multiple tasks efficiently., • Attention to detail and a commitment to maintaining high standards of service. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

    Easy apply
  • Bartender / Barista (F&B Assistant)
    Bartender / Barista (F&B Assistant)
    20 days ago
    £13 hourly
    Full-time
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

    Immediate start!
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    2 months ago
    £14–£14.5 hourly
    Full-time
    London

    Description We are looking for a passionate Waiter to provide exceptional customer service to our valued guests at 1 Warwick’s Nessa & Yasmin restaurant. About Nessa: A modern British restaurant and bar rooted in character and charm; Nessa brings together nostalgic dishes and contemporary flair in the heart of Soho. Designed for conversation, it’s a space that invites long lunches and spontaneous evenings. The Role As Waiter, you will play a crucial role in creating memorable dining moments for our guests through exceptional service and in cultivating a warm and inviting ambiance. We expect you to possess outstanding interpersonal skills, exude a positive attitude, and demonstrate an unwavering attention to detail. Responsibilities: • Greet guests warmly and provide them with menus., • Take accurate food and drink orders and relay them to the kitchen and bar., • Serve food and beverages promptly and accurately., • Respond to guest inquiries, provide recommendations, and address any concerns., • Ensure tables are properly set and presentable., • Assist in preparing the dining area for service, including cleaning and arranging tables., • Collaborate with kitchen and bar staff to ensure smooth operations., • Handle payment transactions and maintain a balanced cash register., • Uphold high standards of cleanliness and hygiene in the dining area., • Adhere to all relevant health and safety regulations. Requirements: • Previous experience in a similar role, • Excellent communication and interpersonal skills, • Strong attention to detail and multitasking abilities, • Ability to work effectively in a team and under pressure., • Positive attitude and willingness to go the extra mile to exceed customer expectations., • Flexibility to work evenings, weekends, and holidays as required. What We Can Offer You: · Free meals on shift and discounts for you, family and friends · Your birthday off! · Healthcare and wellbeing support · Employee recognition and rewards and clear progression paths and more

    Immediate start!
    Easy apply
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