Head of Business Applications
5 days ago
Bath
Head of Business Applications - D365 CE Champion Wanted! Location: UK, Remote Salary: Competitive + Bonus + Benefits Permanent | Full-Time Are you a strategic leader with deep expertise in Microsoft Dynamics 365 CE? Do you thrive on driving digital transformation and leading high-performing teams? If so, we want to hear from you! Our client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement. This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business. The Role: As Head of Business Applications, you will: • Own the vision, strategy, and roadmap for all business applications, with a core focus on D365 CE., • Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions., • Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals., • Oversee system governance, change management, and continuous improvement initiatives., • Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing)., • Strong understanding of Power Platform, Azure integrations, and data architecture., • Experience in leading cross-functional teams and managing third-party vendors., • Strategic mindset with hands-on delivery capability., • Join a business committed to digital excellence and customer-centric innovation., • Influence at a senior level and shape the future of business systems., • Work in a collaborative, agile environment with real investment in technology., • Competitive package, flexible working, and career progression opportunities.