Are you a business? Hire restaurant floor supervisor candidates in United Kingdom
We are looking for floor manager who will work on the floor during working hours of the Restaurant. Supervise the staff, check customer needs, ensure food and drink served is of high standard. Resolve complaints from guests in a polite and friendly manner. Ensure to report all situations to the general manager.
Edo Izakaya is looking to recruit an experienced Restaurant Manager to join a newly opened Japanese Restaurant with amazing growth rates. The restaurant is based in the heart of Shoreditch, Old Street with a strong focus on the Sushi, Mains, Bao Buns, Cocktails & Sake. Reporting to the Company Director, this is a fantastic opportunity to join an exciting new concept with an excellent prospects of career progression. About you Strong people management skills Will have at least 2 years' experience within a quality restaurant A genuine passion for working in hospitality and desire to lead by example Customer-focused and strong floor presence Excellent knowledge of hospitality industry with proven track record Excellent communication skills Proven ability to drive, motivate and lead a team Be ambitious, hard working and charismatic Extensive management experience Great knowledge of Japanese culture and cuisine is preferred, but not essential. Responsibilities Accountable for all areas of the restaurant Ensuring full compliance with all relevant policy and legislation Maintaining excellent standards of service and quality at all times HR - Recruiting, training and development, employee relations Finance - Control labour margins/costs, budgeting, creating daily & monthly reports and P&L What we offer If you are keen to discuss the details further, please apply today and send your CV. Very competitive salary for the right candidate, up to £40k + bonuses 28 days paid holiday Great career development within the company Good work-life balance Free meal on shift
Senior Waiter/Waitress – Pasta Lab All-day dining – Italian Eatery Kings Cross Spagnoletti is showcasing authentic Italian food, using solely fresh and seasonal produce. Our team has designed a casual menu through which our guests can explore the traditionalism of Italian Regions in our fresh pasta selections and outstanding fresh bakery. Open 7 days, from breakfast to late dinner; Spagnoletti will be the perfect location to rejoice your palate, entertain your eyes and recharge yourself. We are hunting for a Senior waitress/waiter ready to join our wonderful team and have great fun on the floor alongside our General Manager. The ideal head waitress/waiter will be ideally acquainted with Italian or Mediterranean cuisine and experienced with the role for 2 years in a fast pace and high-volume operation. The ideal candidate will: be a team player and flexible individual be experienced in working on the floor in fresh produce, seasonal operation be a foodie individual, passionate about the industry have good memories and organizational skills to keep track of food and drink orders and the preferences of regular guests report directly to General Manager and keeps an open line of communication about any problems, concerns, or simply the general operation of the Restaurant will supervise their work during service to ensure all procedures and standards are respected will also offer moral support to the team where it is needed, training and leading by example will guarantee the highest level of guest satisfaction The waiter/waitress will maintain a neat appearance, possess excellent interpersonal skills, and easily build rapport with guests. This is the opportunity to step into our wonderful family and invest in a long-term career.
"Be BIG" at Big Mamma 🍕 Join our HOSTESS TEAM as a RECEPTION SUPERVISOR! The squadra is growing, and we are looking for very talented Hosting staff ready for a big challenge: The Best Customer Experience Ever! OUR OFFER: 💰Highly competitive salary of £17,94/h plus hourly tips ❤️🔥 Full-time role 🔒Permanent contract 😎 2 consecutive days off per week 🏝️ 28 days paid holiday 🍝 Meal on shift ☀️ Access to Open-Up for mental health and well-being support 🏆 Employee of the month award 📈 Regular performance reviews and wage evaluations 🤑 Employee discount on food and drink at our restaurants 🧑🤝🧑 Referral scheme: "porta un amico" bonus scheme - £ 500 when you refer a friend 🏋️ Continuous trainings, team buildings and career opportunities 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉You will be part of a BIG floor team!! 👉 You will lead the Host/Hostess team 👉Welcome our many beautiful clients and coordinate the bookings and tables to guarantee a smooth service. 👉Embody Big Mamma values: you adopt a warm, smiling, professional attitude towards the customer, help your colleagues during service and adopt a "problem solver" attitude. YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as Head Host / Head Receptionist is required 🍕Experience working with SevenRooms would also be beneficial 🍕English advanced MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes 23 restaurants between France, UK, Germany, Spain and Italy. Apply today and we will call you!!
One of client is currently seeking an experienced Kitchen Porter to join their culinary team and support the smooth operation of our kitchen. As a Kitchen Porter, you will play a vital role in maintaining cleanliness and sanitation standards, assisting with dishwashing and kitchen cleanup, and ensuring a safe and organized work environment for our chefs and kitchen staff. If you have a strong work ethic and a commitment to excellence in kitchen hygiene, we invite you to apply for this important position. Responsibilities: - Wash dishes, utensils, and kitchen equipment by hand or using dishwashing machinery, ensuring thorough cleaning and sanitation to meet health and safety standards. - Assist with basic food preparation tasks, such as peeling vegetables, washing produce, and portioning ingredients, to support kitchen operations as needed. - Maintain cleanliness and organization in the kitchen, including sweeping and mopping floors, wiping down surfaces, and emptying trash bins, to ensure a hygienic and safe working environment. - Handle and store cleaning chemicals and supplies properly, following manufacturer instructions and safety guidelines to prevent accidents and injuries. - Collaborate with kitchen staff to ensure smooth workflow and timely completion of tasks, communicating effectively and offering assistance as needed. Requirements: - Previous experience as a Kitchen Porter or similar role in a restaurant or food service establishment is preferred. - Strong work ethic and reliability, with the ability to work efficiently in a fast-paced environment and follow instructions from kitchen supervisors and chefs. - Attention to detail and a commitment to maintaining cleanliness and sanitation standards in the kitchen, including proper handling and disposal of food waste and cleaning chemicals. - Physical stamina and the ability to lift heavy objects, stand for extended periods, and perform repetitive tasks as required in a kitchen environment. - Flexibility to work evenings, weekends, and holidays as needed, to accommodate the needs of the business and ensure adequate staffing coverage during peak hours. Benefits: - Competitive hourly wage commensurate with experience and skills. - UK visa sponsorship - Opportunities for career advancement and professional development within the culinary industry. - Employee meals provided during shifts. - A positive and supportive work environment with opportunities for growth and advancement. - Health and wellness benefits, including insurance coverage and access to employee assistance programs.
About OMA OMA is a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic waiter/waitress to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the floor area, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Working with the manager to keep our service quality at it's best. Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.
MID SEPTEMBER NEW OPENING /REFURBISHED ITALIAN RESTAURANT IN PARSONS GREEN pasta/pizza and grill restaurant 40 hours a week £14-£16 per hour lunch = 11 to 4/5pm dinner + 4/5 to 11pm Restaurant on one floor only. Closed Sunday nights. An opportunity to join a renowned Italian Restaurant in Fulham/Parsons Green established for more than 30 years with a long standing management team with a proven track record for training and development. MUST HAVE EXPERIENCE AND SPEAK ENGLISH (intermediate)
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... THE OPPORTUNITY At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own. We have launched a brand-new restaurant concept on our 6th Floor roof top restaurant, where every plate has the potential to create a memory that lasts a lifetime for our guests. To deliver this, we’re looking for a Chef de Partie How will you inspire the eclectic rhythm in our hotel? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests. What Are We Looking For? You are an individual who believes that eating-out is about an experience, an inspired individual who can not only “surprise and delight” their guests but will also be an excellent supervisor of people who will thrive on developing and driving the team to excellence. You will have a professional and friendly personality, be able to keep calm under pressure, be confident, organised and maintain a hands-on approach. You will demonstrate exceptional attention to detail, a guest and team first approach and a real passion for great service delivery and people development. WHAT WE NEED FROM YOU To succeed in the role of Chef de Partie you will need the following qualities and skills. The ability to manage various sections of the kitchen, whilst ensuring health & safety standards are met To be flexible in your approach, and able to assist the Head Chef and any other members of the kitchen brigade when required A team player who thrives in the hustle and bustle of a busy kitchen department Someone who is passionate about food and willing to learn Previous experience in a similar role at Chef de Partie Level preferred. An understanding of quality control and kitchen standards There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing, and understanding people. We want someone who can bring individualism, creativity, and innovation to the role, whilst delivering exceptional results for our owners. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
RESTAURANT MANAGER - HOPPERS ST CHRISTOPHERS PLACE Salary - Up to £42,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Hoppers in Marylebone are seeking a Restaurant Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Restaurant Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Located in St Christophers Place off Oxford St, the restaurant accommodates 85 guests across two floors with an additional 16 seats available on an outside terrace. The menu is inspired by the roadside shacks of Sri Lanka and Tamil Nadu served in a vibrant dining room, Hoppers is a fun and lively workplace to join. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Restaurant Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. We are looking for a Restaurant Manager that has: The ability to inspire, motivate, lead and develop teams; A Warm, personable and professional nature; Creative with excellent attention to detail; Passion for and knowledge of food and beverage, and the London restaurant scene; Working knowledge of food hygiene and health and safety requirements; Ability to manage staff costs and review rotas accordingly.
Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
We’re looking for a Floor Assistant Manager To successfully fill this role, you should maintain the attitude , behaviors,skills and valies that follow: - 3-5 years of managment experience at same levels - Fluent English Level - Able to meet financial targets - Ability to work under pressure - Passion for delivering exceptional levels of guest service
Summary Be part of a newly created team in a beautiful, ambitious café & food hall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. You will be involved in all parts of the day to day life of the café & food hall, preparing hot and cold food and drinks, welcoming and serving our customers and maintaining very high standards of upkeep and visual presentation to help us create an excellent, well established neighbourhood destination. With expert training offered, this is a great opportunity to work in a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, highly diligent person who loves to connect with and serve customers to ensure an exceptional and memorable experience. Applicants should have at least 1 year experience in speciality coffee, and ideally up to 2 years working in a high paced environment. SCA foundation is a bonus but not essential. You’ll be working with a range of Conti, on-demand grinders, Puq press and batch brew machinery, so will need to be comfortable calibrating grinders, managing workflow, and prioritising drinks as they come in. Having an understanding of working to recipe and tweaking where necessary to achieve desired flavour is a must. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and welcoming café team who can embed themselves in the life of our building, and work in an engaged and positive way to maximise our collective offer, customer service, local appeal and footfall. Who are we looking for? We would love someone who is; - Barrista trained (but training will be provided) - Able to evaluate espresso extraction - Interested in basic menu creation and its delivery - Great with customers and able to elevate their experience beyond the norm - Professional and good with getting the details right - Energetic and hard working - Calm under pressure - Willing to get stuck in - Based in southeast London - The more of these you've got the better a fit we think you'll be. What is being offered? We offer competitive salaries with a share of tips/Tronc, as well as training and support for all our team. We are looking for someone who is able to commit for at least 30 hours per week including some weekend shifts, and is flexible to adjust to business needs. There are opportunities for a greater number of regular hours as well as occasional additional hours during busier periods and to cover holidays/sickness. If you’re interested we’d love to hear from you!
Appetite4work are on the hunt to find the best Kitchen Porters in London to work for some of the best restaurants, pubs, bars, hotels and golf courses! Previous experience as a Kitchen Porter or Catering Assistant would be ideal however we will consider those with other hospitality / cleaning / housekeeping experience! Duties and Responsibilities of a Kitchen Porter: Maintain cleanliness of kitchen and floors! Cleaning of pots, pans, and other cooking equipment! Help keep the kitchen orderly and sanitary at all times! Maintain the kitchen and floors in general by washing dishes, taking out bins, mopping, and sanitizing surfaces as needed! Follow instructions from the kitchen team! Able to travel to and from your shifts - By driving or having access to a vehicle! Provide your own uniform - Black polo top, black trousers, long black socks and steel-toe capped non slip boots! The Benefits for a Kitchen Porter: Work in different establishments or choose to work at the same one! Starting from £11.95 per hour, plus holiday pay on top! Weekly pay, money in your bank account every Friday! Appointed one-to-one manager at Appetite4Work for support and bookings Online free module training prior to starting your first shift! If this job sounds like the job for you, please apply today with an up-to-date CV!
Appetite4work are on the hunt to find the best Kitchen Porters in Kent to work for some of the best restaurants, pubs, bars, hotels and golf courses! Previous experience as a Kitchen Porter or Catering Assistant would be ideal however we will consider those with other hospitality / cleaning / housekeeping experience! Duties and Responsibilities of a Kitchen Porter: Maintain cleanliness of kitchen and floors! Cleaning of pots, pans, and other cooking equipment! Help keep the kitchen orderly and sanitary at all times! Maintain the kitchen and floors in general by washing dishes, taking out bins, mopping, and sanitizing surfaces as needed! Follow instructions from the kitchen team! Able to travel to and from your shifts - By driving or having access to a vehicle! Provide your own uniform - Black polo top, black trousers, long black socks and steel-toe capped non slip boots! The Benefits for a Kitchen Porter: Work in different establishments or choose to work at the same one! Starting from £11.44 per hour, plus holiday pay on top! Weekly pay, money in your bank account every Friday! Appointed one-to-one manager at Appetite4Work for support and bookings Personal development within the hospitality industry! Online free module training prior to starting your first shift! If this job sounds like the job for you, please apply today with an up-to-date CV!
THE RESTAURANT Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression. COFFEE & BRUNCH A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 9am everyday and Service brunch til 12pm We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. Title of Position: Receptionist Location: Central London Role: Receptionist part time Must work Thursdays, Sundays 18/24hrs per week Pay: Competitive; £13 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility: • To carry out all duties assigned by the Group Reservations Manager and Duty Manager • To ensure the smooth running of all functions of the reception desk • To allocate tables in the most efficient way possible to maximise bookings • To re-confirm reservations in accordance with Wolfox booking policy • To greet customers in a polite and efficient manner and to show them to their tables promptly. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager • To ensure that the reception desk and reception area is always clean and immaculately tidy • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping. • To bid farewell to all customers as they leave • To maximize sales by being able to make informed recommendations and suggestions to guests Skills and Personal attributes required • Communication skills • Customer service centric • Drive and energy • Building working relationships • Team player • Problem-solving
We are looking for a Bar-back to join our front of house team members at Heddon Street Kitchen. Heddon Street Kitchen, located in Regent's Street Food Quarter, is inspired by Bread Street Kitchen in the City and situated over three floors, expect a relaxed, modern European menu. From brisk breakfasts and post-shopping pit stops through to lunch, dinners and after work cocktails, Heddon Street Kitchen is open all day seven days a week. What you do as a Bar-back: - Pride yourself on assisting our bar team and having a real flair and passion for amazing drinks as well as working with quality products and award-winning menus. - Be confident enough to maintain and carry out cleaning duties to the standard set by the Bar Manager. - You have a good drinks knowledge and you know how to operate with all equipment in the bar. - You are able to work to tight timelines and take instruction from senior members of the team. You thrive on teamwork and cooperation to ensure all guests receive a memorable experience at all times. - You are keen to use your interpersonal skills, energy and interest in our products to ensure the highest standards are consistently achieved. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty - Access to the CODE hospitality app If you’d like to develop your Bar-back career in a best-in-class global restaurant business - apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
Join our team at Figo, a renowned dining establishment committed to delivering exceptional culinary experiences and impeccable service. Located in the heart of Stratford, we specialize in italian cuisine. As we continue to uphold our reputation for excellence and expand our operations, we are seeking a talented and dedicated Restaurant Manager to lead our team to continued success. Position Overview: As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurant, ensuring the highest standards of service, hospitality, and guest satisfaction. You will lead by example, inspire your team, and uphold our commitment to delivering memorable dining experiences. Key Responsibilities: Manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management. Maintain a strong presence on the floor, engaging with guests and ensuring their needs are met promptly and courteously. Lead and motivate the front-of-house team, fostering a culture of teamwork, professionalism, and excellence. Monitor and enforce compliance with company policies, procedures, and health and safety regulations. Optimize operational efficiency, including inventory management, cost control, and maintenance of equipment and facilities. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Handle guest inquiries, feedback, and complaints in a timely and effective manner, striving to exceed expectations and resolve issues with diplomacy and tact. Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry. Proven track record of success in managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite.
Full job description Front of House Waiter/Waitress Restaurant Overview: At Terra Moderna, we believe that delicious food and freshly made pasta is not just something to eat, but a way of life. We are excited to share our passion for food with you and look forward to welcoming you, a passionate, warm, and engaging Waiter/Waitress to our restaurant very soon. We are a proud and ambitious Group, planning to take the best Restaurant Manager along on this ride with us. Like we handcraft our awe-inspiring food and pasta, we want to handpick the absolute best staff. We are looking for passion, inspiration, and the personification of a hospitality industry gem. Living and breathing good food, good wine, and even better speciality-coffee. In return, we offer you a generous guaranteed salary, boosted earnings with substantial tronc, profit share of the restaurant and exponential career development opportunities. The Waiter/Waitress role is critical within Allegra Group, Culinary Grace and most importantly, Terra Moderna – a brand-new Modern Italian restaurant in Belsize Park, London. We take pride in our commitment to using the freshest, locally sourced ingredients to create dishes that are vibrant, authentic, and bursting with flavour. At Terra Moderna, we provide our guests with a warm and welcoming atmosphere, the perfect retreat for all occasions. You will be empathetic and accountable, maintaining high standards will be your second nature. You will naturally have great energy, leading a strong team, motivating them to deliver warm and memorable experiences. You will work closely with the wider, inspired team to build a business to be proud of, driving the restaurant strategy forward and smashing targets. Job Description: England’s Grace is seeking an experienced, friendly, and professional waiter/waitress to join our front of house team. As a Terra Moderna waiter/waitress, you will be responsible for providing excellent customer service by greeting guests, taking orders, serving food and beverages, and ensuring our guests have a memorable dining experience. Your responsibilities will include: - Warmly welcoming guests and providing menus and assistance with seating - Taking food and drink orders accurately and efficiently - Serving dishes and drinks in a timely manner, ensuring orders are complete and correct - Answering questions about menu items, providing recommendations, and explaining preparation methods - Processing guest payments following established procedures - Maintaining a professional appearance and demeanour on the floor - Promptly addressing any issues or complaints that may arise The ideal candidate will have: - Previous waitressing experience in a fast-paced restaurant - Knowledge of food and wine pairings and preparation methods - Excellent communication and customer service skills - Attention to detail and ability to multi-task - Teamwork and time management abilities - Passion for food and eagerness to learn This is a great opportunity to play an integral role in providing excellent dining experiences. No prior experience in Antipodean cuisine is required, but an enthusiasm to learn is a must. Our waitstaff will receive on-the-job training on our menu, recipes, and service procedures. We offer competitive wages and benefits in a lively work environment. Please submit a CV to be considered for this position. Benefits · Free meal and coffee on shift · Discount across our venues · Incentive and reward schemes Location: 2b England's Ln, Belsize Park, London NW3 4TG Job Types: Full-time, Part-time, Permanent Pay: £12.50-£14.00 per hour Benefits: Discounted or free food Schedule: 8 hour shift Weekend availability Experience: Hospitality: 2 years (required) Bartending: 2 years (preferred)
If you're passionate about learning, progressing, and giving customers an epic experience then please apply for our bartending/floor role. We are located in the heart of St Katharina Docks, we have a culture unmatched in the industry and we need people who want to succeed and progress in the industry. We offer competitive pay rates.
Berenjak Borough are seeking a Restaurant Manager to join their team. The successful candidate will be friendly, personable and passionate about all thing’s food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for an opportunity in an award winning, critically acclaimed group. We offer fantastic benefits including 50% discount across all JKS Restaurants, paid overtime, discounted gym membership and private healthcare. Staff meal per every shift, great staff parties and fantastic learning and development opportunities.
WHAT WE LOOK FOR: We look for people that naturally work well withiWHAT WE LOOK FOR: We look for people that naturally work well within a team, have a proactive attitude, can communicate clearly and who get excited about being partWHAT WE LOOK FOR: Someone with bar and floor experience. The ability to sell drinks and jump on the bar when needed. We look for people that naturally work well within a team, have a proactive attitude, can communicate clearly and who get excited about being part of something great. Someone who has the drive and desire to develop within their role and learn new aspects of running a restaurant whilst influencing the processes and culture at NOTTO to help us grow. WHAT WE DO FOR YOU: - Competitive remuneration package - Bonus scheme based on performance and going the extra mile - Strong career growth opportunities. Huge investment in training and development with qualifications across wine, h&s and food safety and an individual training programme to help you reach the next stage of your career with us. - A balanced work life – we know how important personal time is and this is reflected in our weekly staff schedules - Regular 1:1’s with the Restaurant Manager / General Manager, as a way of checking in with you - High quality and freshly prepared team meals whilst on shift - 50% staff discount for you and up to 3 of your family or friends (food only) - You and your partners birthday (if you have one) off each year - Employee of the month award, a fully complementary meal for you and one other - 28 days holiday per year plus one extra day paid holiday each year you work with us (up to 5 years). - Generous refer a friend scheme We are passionate about providing an environment that encourages learning and growth, and we reward team members who meet and exceed our standards of success. We are committed to taking care of our entire team through the opportunities that open up as a result of your hard work and commitment to your role.