Room agent jobs in United Kingdom

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A NIGHT'S GUEST SERVICES ASSISTANT AT HOLIDAY INN EXPRESS DUNSTABLE What you'll be doing... Reporting to the Duty Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express Dunstable. This three star Dunstable hotel is situated just 5 minutes drive south of Dunstable Town Centre in the picturesque Bedfordshire countryside, just outside Luton on the outskirts of London. The hotel has been purpose built for comfort and value and offers a warm and welcoming service to all guests. With 120 stylish en suite bedrooms and four modern purpose built meeting rooms, the hotel is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have free WiFi access. The hotel is close to Junction 9 on the M1 making it ideal for local business parks or guests with onward travel on the national motorway network. Located within the London commuter belt the hotel has excellent public transport links with direct trains from nearby Luton to London St Pancras every 10 minutes. The hotel is a short drive from London Luton International Airport, approximately 20 minutes drive from the hotel. Our park, stay and fly package takes the stress out of getting to the airport You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us via mail. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Alan Jacob estates We are a independent estate agent based in Hornchurch. looking for someone with a estate agents background that is good at generating leads. You will have to have property knowledge of how to generate leads, make calls send emails and bring properties to the business. You must be able to navigate conversations and understand how generate sales through code calling. we are offering great benefits with a fantastic commission scheme, with a massive progression opportunity joining the company. You must also conduct viewing's, and have the ability to rent rooms and proeprties. This job is solely commission based with opportunity to earn a fixed term salary. We are paying £400 per property brought to the business by you. Commission scheme will be more elaborated on in interview. If you are young ambitious and looking to grow in the estate agents business from the ground up please get in touch. Hours - 9am - 6pm Mon - Fri starting asap - Thanks

Key Responsibilities: Cleaning and Sanitization: Perform routine cleaning tasks such as dusting, mopping, sweeping, and vacuuming floors. Clean and disinfect surfaces including countertops, tables, chairs, and door handles. Sanitise restrooms, including toilets, sinks, and fixtures, ensuring they meet hygiene standards. Dispose of waste and recyclables properly and in accordance with established procedures. Room Preparation: Prepare rooms for new occupants by cleaning and disinfecting all surfaces. Change linens and replace amenities as required. Ensure rooms are well-stocked with supplies such as toilet paper, soap, and towels. Equipment Maintenance: Maintain cleaning equipment in good working condition. Report any malfunctioning equipment or safety hazards to the appropriate supervisor. Follow manufacturer's instructions for the proper use and storage of cleaning agents and equipment. Compliance and Safety: Adhere to all safety protocols and procedures, including the use of personal protective equipment (PPE) when necessary. Follow established infection control policies to prevent the spread of pathogens. Report any incidents, accidents, or unsafe conditions to management promptly. Teamwork and Communication: Collaborate with colleagues to ensure efficient and effective cleaning operations. Communicate any special requests or specific needs from occupants or supervisors. Attend meetings and training sessions as required to stay updated on cleaning techniques and safety guidelines.

Want be part of us? We are now looking for a talented Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.