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Located on King William Street near Monument Square, The Wolseley City embodies the essence of Piccadilly as a charming, younger sibling to the original. It features two private dining rooms, three elegant bar spaces, and offers all-day dining. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Chef de Partie? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of Chef de Partie: • Train and supervise Demi and Commis Chefs, fostering a collaborative and efficient working environment., • Oversee and manage a designated kitchen station, ensuring the consistent preparation and delivery of high-quality dishes., • Cook seasonal classic European cuisine, using quality fresh ingredients, and adhering to recipes, specifications and standards. The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

Cleaning Operative – Pilates & Wellness Studio, Notting Hill (W2 5RW) You must have more than six months of professional cleaning experience and excellent attention to detail. Please do not apply if you do not meet this experience requirement. Pillar Facilities is looking for a reliable, thorough cleaner for MAD Notting Hill, a Pilates and wellness studio across two floors. The entrance floor includes reception, two small toilets and a Pilates studio with 12 machines. The larger downstairs area includes changing rooms, showers, a small office, additional small rooms and a spacious yoga studio with mirrors. Your duties will include: • Cleaning all 12 Pilates machines carefully, using the appropriate products. • Hoovering and mopping floors, stairs and corners, including around and underneath equipment. • Cleaning and disinfecting toilets, sinks, taps, showers and changing areas. • Removing fingerprints, smudges and streaks from mirrors and glass. • Cleaning reception, office areas and kitchen surfaces. • Dusting surfaces, skirting boards, ledges and other areas where dust collects. • Emptying bins, replacing liners and leaving waste in the designated area. • Reporting damage, maintenance issues and low cleaning supplies. You must be punctual, able to work independently and willing to check your work before leaving. We need someone who notices missed areas and consistently completes a thorough clean.

Firmdale Hotels is renowned for its vibrant, stylish, and luxurious boutique hotels located in the heart of London and New York. Our commitment to exceptional service and unique, individually designed rooms and spaces has earned us a prestigious reputation in the hospitality industry. We pride ourselves on creating memorable experiences for our guests, ensuring every stay is personalised and unforgettable. We are delighted to offer an exciting opportunity for a Night Room Service Waiter at our prestigious Covent Garden Hotel. As a vital member of our dedicated night team, you will be the face of our night service, ensuring our guests receive impeccable service and care during their stay. Responsibilities: • Warmly greet and interact with guests, taking room service orders with a friendly and professional demeanour., • Efficiently handle multiple orders, ensuring timely and accurate delivery of food and beverages to guest rooms., • Provide knowledgeable recommendations on menu items and respond to any guest inquiries or requests., • Deliver items promptly and ensure that guests have everything they need for a comfortable stay., • Work independently or as part of a small team, maintaining seamless service throughout the night. What you Need: • A genuine enthusiasm for providing top-tier customer service., • Excellent interpersonal skills to engage with guests and address their needs effectively., • Meticulous in handling orders and delivering high-quality service., • Ability to manage time and tasks efficiently, especially under pressure., • Comfortable working both independently and collaboratively within a team. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity. At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, British Vogue, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Looking to start your career in dental nursing? Join a team that will support, train, and inspire you every step of the way. We are a welcoming, modern dental group committed to delivering outstanding care to every patient. Our practices are designed to help people feel at ease from the moment they walk in, and we believe in building real connections with our patients to improve their experience, confidence, and oral health. We’re looking for enthusiastic individuals who want to start or continue their journey as a Trainee Dental Nurse. Whether you’ve already started your dental nursing course or are completely new to the profession, we’d love to hear from you. What We’re Looking For: • Proof of enrolment (or enrolment letter) for a GDC-approved dental nurse course, • Eligibility to work in the UK (including National Insurance number), • Willingness to begin or continue Hepatitis B vaccinations, • Enhanced DBS check (or willingness to obtain one), • Basic understanding of infection control and decontamination, • Organised and reliable – able to assist with patient records, notes, and admin, • A team player who is calm under pressure and eager to learn, • Comfortable helping with reception and front-desk tasks when needed, • No previous dental experience is required – full training will be provided. What You’ll Be Doing: • Supporting dentists during patient treatments, • Ensuring treatment rooms are clean, safe, and well-stocked, • Helping patients feel comfortable before, during, and after appointments, • Managing instruments, materials, and stock, • Learning valuable clinical and patient-care skills as you train What You’ll Get: • Full support and training in a friendly, professional environment, • Access to ongoing development opportunities once qualified, • Health and wellbeing benefits, including Employee Assistance Programme and virtual GP, • Up to 30 days of annual leave with service (plus bank holidays), • Discounts on gyms, restaurants, retail, and more

FRONT OF HOUSE ASSISTANT – COVE LANDMARK PINNACLE We are looking for a friendly, professional, and service-oriented Front of House Assistant to join our on-property hotel team. This role is the first point of contact for guests and plays a key part in delivering a welcoming and efficient guest experience throughout their stay. This is a great opportunity for individuals passionate about hospitality who enjoy working in a guest-facing role and a team-orientated environment. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Reception & Guest Experience Welcome guests with warmth, authenticity, and a personalised approach Complete check-in and check-out efficiently using the hotel’s PMS Assist with reservations, room allocation, and guest requests Provide local knowledge, recommendations, and curated lifestyle tips Handle billing, payments, and procedures accurately Resolve guest concerns quickly and effectively, escalating when needed Support lobby hosting duties: welcoming, socialising, and maintaining presentation Food & Beverage Service (where applicable) Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go Prepare and serve coffees, drinks, and light food to brand standards Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences Maintain cleanliness, setup, and replenishment of F&B areas Assist with orders, inventory checks, and receiving deliveries Follow food safety, allergens, and hygiene procedures General Operations & Team Support Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous hotel reception experience Experience in food and beverage services is desirable Experience using PMS and POS systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Our front-of-house team is currently seeking a dedicated and energetic Food Runner / Server Assistant to join the SUSHISAMBA Covent Garden family. As a key link between the kitchen and the dining room, you’ll play a vital role in ensuring that each dish is delivered promptly, presented perfectly, and enjoyed at its best. From supporting our waitstaff to enhancing guest satisfaction, your commitment to smooth service flow will help create the memorable experiences our guests return for. Your Rewards: As a valued member of our team, you’ll receive a range of benefits designed to support and reward your dedication: Highly competitive salary 50% discount on food and drink for up to 6 people in SUSHISAMBA® or Duck & Waffle 28 days’ holiday allowance Complimentary meal and drink during shifts ‘Refer-a-friend’ cash incentive scheme Employee of the month rewards Internal training and clear career progression Pension scheme with employer contributions Annual staff awards and celebration party Your Requirements: As a Food Runner / Server Assistant, you’ll be responsible for assisting the service team and maintaining clear and effective communication with the kitchen. You’ll deliver dishes swiftly and safely, support table setup and turnover, and anticipate the needs of both guests and colleagues to keep the dining room running seamlessly. We’d love you to have: Previous experience in a fast-paced, high-quality restaurant environment Strong communication skills and a proactive attitude A natural sense of urgency and attention to detail The ability to carry multiple plates and work with speed and precision Willingness to learn and grow within the team Flexibility with working hours, including evenings and weekends A friendly, team-focused personality and a positive approach to challenges Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil, and Peru. Our menus feature a blend of new and signature dishes that emphasize bold flavours, premium ingredients, and artistic presentation. Operated by Sushi Samba Group, we proudly run restaurants in Las Vegas, London, Edinburgh, Dubai, Doha, and Bahrain.

Japanese Chef Position Overview Mileo The Palm Dubai seeks an exceptional Japanese Chef to join our culinary team and lead one of our seven distinctive dining destinations. As a key member of our food and beverage operations, you will bring authentic Japanese culinary expertise to our guests while embodying Mileo's commitment to thoughtful design, heartfelt service, and genuine connection. This is an opportunity to showcase your mastery of Japanese cuisine within a luxury lifestyle resort that values creativity, quality, and cultural authenticity. About Mileo The Palm Dubai Nestled on the West Beach of Palm Jumeirah, Mileo The Palm is Dubai's most distinctive lifestyle beach resort hotel. Our property seamlessly blends coastal soul with urban vibrance, offering design-led rooms and residences alongside seven distinctive dining and drinking destinations. We are committed to 'Where Life Slows & The Vibe Flows'—creating a refined sanctuary where guests experience quiet luxury and genuine hospitality. Our team is passionate about inspiring wellness for everyone, everywhere, and building a community where guests and locals move seamlessly between beach and city experiences. Key Responsibilities Required Qualifications Desired Attributes What We Offer Mileo The Palm is committed to fostering a workplace where team members feel valued, supported, and inspired to grow. We offer competitive compensation, comprehensive benefits, and opportunities for professional development within a luxury hospitality setting. You will be part of a supportive community that prioritizes your wellbeing, celebrates creativity, and recognizes exceptional contributions. We believe in empowering our team members to bring their whole selves to work and to thrive both professionally and personally. Why Join Mileo The Palm? This is more than a job—it's an invitation to be part of a distinctive hospitality community. You will work alongside passionate professionals who share your commitment to excellence and guest satisfaction. Mileo's culture emphasizes connection, creativity, and genuine care, creating an environment where your skills are valued and your growth is supported. Join us in creating unforgettable experiences where life slows and the vibe flows.

We are looking for a dynamic social media expert to join the PR & Marketing team at [Firmdale Hotels](https://www.firmdalehotels.com/). This is a fantastic opportunity to be part of a passionate team based in Soho, responsible for the communications for our eight award-winning hotels in London, as well as the Firmdale brand. The role will provide insight into travel and F&B social media management for one of the UK's most successful, privately owned luxury hotel brands. Role and Responsibilities: • Lead the social media strategy for Firmdale Hotels across Instagram, Facebook, LinkedIn and TikTok. Take ownership of copywriting, content creation, scheduling, publishing and community management for the social channels. Create high end content across various pillars (rooms, restaurants, bars, private events) and grow our channels, increase brand recognition and loyalty, and reach new audiences., • Work with the Senior Social Media & Content Executive and New York Social Media Manager to execute an insight-led social media strategy aligned with wider PR, marketing and commercial objectives – driving awareness, engagement, website traffic, bookings and revenue, • Create day-to-day content as well as deliver social campaigns for exciting pop ups, activations and seasonal moments, • Proactively identify and test emerging social media trends, formats and opportunities that could work for Firmdale, • Manage our paid social agency for Instagram and Facebook, working closely with them to execute and report on campaigns to drive awareness for the hotels and restaurants, • Execute a creator-led strategy for TikTok, • Manage content creators in collaboration with the PR team, both on a paid and gifted basis, identifying, briefing and managing creators aligned with our hotels and restaurants in London, • Frequently visit our London hotels, bars and restaurants to capture engaging video content via iPhone and camera for Instagram Reels, • Monitor, analyse and report on the performance of the social media platforms, • Use data-driven growth tactics to increase social engagement and audience, • Share a monthly social report, • Input into ad hoc reports for team projects and key events, • Support the PR & Marketing team in photo and video shoots, and support the wider PR & Marketing strategy, including promoting experiences and events, • Work with third parties (such as Design Hotels, Mr & Mrs Smith and drinks partners) on collaborative content, • Continuously monitor and engage with social media conversations about Firmdale Hotels, proactively engaging with accounts including key contacts such as journalists and travel agents Requirements: • Genuine interest in social media, digital trends, and hospitality, • A minimum of five years' experience working in social media within the luxury, lifestyle or hospitality industry – F&B experience a bonus, • A roster of industry and influencer contacts, • A strong understanding of the social media industry and platforms, and the ability to embrace new features to drive engagement – Instagram, TikTok, LinkedIn and Facebook, • Track record of growing social media accounts, • Professional experience managing a social media calendar and the use of scheduling tools, with proficiency in reporting across different social media channels (either via the native platforms or third-party reporting tools), • Proficient with an iPhone and passionate about content creation, • Highly organised with the ability to prioritise effectively while managing a high-volume workload Location and Hours • 9am to 6pm Monday to Friday, based at our Head Office in Soho, • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand, • Monitor and engage with social media channels, albeit briefly, during weekends as needed to maintain timely responses and brand presence, • Occasional evening work to oversee shoots, events or create content What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed., • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for 2024, 2025 & 2026, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Chef at Mileo The Palm About Mileo The Palm Mileo The Palm is Dubai's distinctive lifestyle beach resort hotel located on the West Beach of Palm Jumeirah. We represent a unique blend of coastal soul and urban vibrance, offering design-led rooms, residences, and villas ranging from deluxe studios to presidential suites. Our seven distinctive dining and drinking destinations—including AY Restaurant, AYA The Rooftop, Matcha 16 Café, Papagalos, AKA Sushi Bar, Fanzone, and in-room dining—are at the heart of our guest experience. We position ourselves as a sanctuary where guests experience quiet luxury, moving seamlessly between beach days and city nights while enjoying thoughtful design, heartfelt service, and a strong sense of community. About This Role We are seeking a talented and passionate Chef to join Restaurante La Salseta, one of our signature dining destinations at Mileo The Palm. As a Chef, you will play a pivotal role in creating exceptional culinary experiences that embody our commitment to quality, creativity, and authentic flavour. You will work alongside a dynamic culinary team in a fast-paced, creative environment where your skills and passion directly contribute to our guests' memorable dining experiences. Key Responsibilities What We're Looking For Why Join Mileo The Palm At Mileo The Palm, we believe our people are our greatest asset. We cultivate a culture where curiosity, respect, and creativity are not just values but lived experiences. Here, your ideas are treasured, and your professional growth is prioritized. We foster genuine connection and community through regular touchpoints, from all-hands meetings to casual coffee chats, ensuring every team member feels supported and valued. As a Chef at Restaurante La Salseta, you'll be part of a talented culinary community dedicated to inspiring our guests while enjoying the vibrant energy of Dubai's most distinctive lifestyle beach resort. Employment Details

Are you a culinary enthusiast seeking an opportunity to showcase your talent and thrive in a dynamic environment? Join our esteemed team at Firmdale Hotels, where we are renowned for our commitment to excellence in hospitality. We are currently seeking a dedicated and skilled Chef de Partie to become an integral part of our culinary team at the vibrant Dorset Square Hotel. As a Chef de Partie, you will play a crucial role in ensuring the smooth operation of our kitchen, contributing to the delivery of exceptional dining experiences for our guests. Your responsibilities will include coordinating the preparation and service of breakfast, lunch, or dinner in our fast-paced environment. With a keen eye for detail and a passion for culinary excellence, you will uphold our high standards and contribute to the success of our culinary offerings Responsibilities: • Execute kitchen operations with confidence and precision, showcasing your expertise in food preparation., • Maintain a clean and organised kitchen environment, adhering to strict Health and Safety regulations., • Collaborate effectively with our Kitchen Team, demonstrating excellent communication and teamwork skills., • Prepare and deliver room service orders promptly and to the highest quality standards., • Proactively complete food prep tasks for upcoming service, ensuring seamless operations., • Showcase your passion for food through every dish, paying meticulous attention to detail in presentation and flavour. What You Need: • Previous experience in a similar role is essential, along with a solid understanding of kitchen operations in a high-pressure environment., • We are looking for individuals who are genuinely passionate about food and take pride in delivering dishes of the highest quality., • As a Chef de Partie, you will have the opportunity to supervise a small team, providing guidance and support to ensure seamless service., • You will be responsible for monitoring stock levels within your section and assisting with ordering to maintain optimal inventory levels., • With excellent organizational and communication skills, you will thrive in our team-oriented environment, contributing to the overall success of our culinary operations. What We Offer: • Competitive annual salary of £35,000 plus service charge., • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Our very first opening, and the hotel where Tim and Kit Kemp's vision for Firmdale Hotels began, Dorset Square Hotel occupies a handsome Regency building overlooking the garden square that was once the site of Thomas Lord's original cricket ground. Set in the charming, residential heart of Marylebone, it's surrounded by some of the capital's finest independent shops, cafés, restaurants and historic buildings. At its heart is The Potting Shed, our much-loved bar and restaurant, which brings its own warmth and character to this already special address. There's a real sense of history and heritage to this place, and a warmth that comes from being where it all started. To work at Dorset Square is to be part of that story, and to help write the next chapter through the care and dedication you bring to every guest experience. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

FOOD & BEVERAGE ASSISTANT – LOCKE LONDON CITY We are looking for an enthusiastic and service-driven Food & Beverage Assistant to join our on-property hotel team. This role involves delivering high-quality service across our restaurants, bars, banqueting, and in-room dining outlets while ensuring every guest enjoys a warm and memorable experience. This is a great opportunity for individuals passionate about hospitality who enjoy working in a fast-paced, team-oriented environment. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Create tell-your-mates experiences that keep guests coming back Deliver warm, seamless service from welcome to payment Know the menu, take orders, and serve food and drinks with care Keep the space clean, inviting, and on-brand Handle guest queries and resolve issues with confidence and positivity Spot opportunities to upsell and grow revenue Work flexibly across different areas to support the team and business Get involved in events, activations, and creating memorable moments Champion a positive, inclusive team culture Follow brand standards, safety procedures, and hotel policies Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY A natural host with a friendly, attentive approach Strong communication skills and the ability to build great relationships Confidence to influence, manage expectations, and solve problems A team player who thrives in a fast-paced environment Great attention to detail and high standards of cleanliness Strong organisation and multitasking skills A positive attitude and eagerness to learn A commitment to delivering consistently great service YOUR PROVEN TRACK Previous hospitality or food & beverage experience is a plus, but not essential Experience in a hotel, restaurant, café, bar, or customer-facing role is an advantage A flexible approach, including weekends and public holidays A great attitude and willingness to learn – we’ll teach you the rest Food safety certification and cash handling/POS experience are a bonus WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Are you ready to embark on a journey of excellence in hospitality? Firmdale Hotels invites you to become an integral part of our esteemed team as a Receptionist at our Knightsbridge Hotel, where passion meets professionalism and every guest experience is crafted with care. Firmdale Hotels is renowned for its distinctive character, unparalleled service, and commitment to creating unforgettable guest experiences. With a collection of award-winning luxury boutique hotels in prime locations across London, New York, and beyond, we pride ourselves on delivering exceptional service and maintaining the highest standards of quality and style. As a Receptionist at Knightsbridge Hotel, you will serve as the face of hospitality, embodying warmth, professionalism, and a dedication to excellence. Responsibilities: • Greeting guests with a genuine smile and providing a warm welcome upon arrival., • Efficiently managing check-ins and check-outs, ensuring a seamless and pleasant experience for our guests., • Handling guest inquiries, requests, and reservations with promptness and efficiency., • Maintaining a tidy and organised reception area, contributing to the overall ambiance of the hotel., • Collaborating closely with colleagues across departments to deliver exceptional service and exceed guest expectations., • Demonstrating a keen eye for detail and a passion for creating memorable moments for our guests., • Upholding the highest standards of presentation and professionalism, reflecting the luxury and sophistication of Knightsbridge Hotel. What you Need: • A positive attitude and a genuine passion for hospitality., • Exceptional communication and interpersonal skills, with the ability to engage guests and colleagues alike., • Strong organisational skills and attention to detail, ensuring accuracy and efficiency in all tasks., • The ability to thrive in a fast-paced environment and work effectively as part of a dynamic team., • Dedication to providing personalised service and anticipating the needs of our discerning guests., • Impeccable grooming and presentation. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on the leafy, tree-lined Beaufort Gardens, Knightsbridge Hotel is part of our Townhouse Collection, a small portfolio of design-led luxury hotels in some of London's most sought-after addresses. With 44 beautifully appointed rooms and suites, each designed with Kit Kemp's characteristic flair for colour, pattern and craft, the hotel combines an intimate atmosphere with a truly exceptional location. Nestled in the heart of one of London's most prestigious neighbourhoods, moments from Harrods and the boutiques of Sloane Street, the hotel sits at the very centre of London's luxury world. This is a place where attention to detail defines everything, and the people who work here take genuine pride in what they do. We're looking for people who bring that same care and commitment to their work, and who love creating experiences that guests never forget. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Best Boutique Hotels in London, The Times, 2026 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

WAITER/ WAITRESS/ SERVER An opportunity for a friendly, confident and service-minded individual with a genuine love of hospitality and beautiful, ingredient-led food. Granger & Co. is looking for a Waiter/Waitress to join our restaurant family. ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. * THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As a Waiter/Waitress, you will be an essential part of our guest experience - warm, attentive and welcoming from the moment guests arrive. You'll guide them through the menu with genuine enthusiasm for our food, provide thoughtful, confident service and help ensure each guest leaves feeling uplifted and cared for. You will work closely with the restaurant team to maintain a smooth and enjoyable service, support with opening and closing duties, and help create a positive, collaborative atmosphere on the floor. You'll gain knowledge about our seasonal, ingredient-led dishes and the suppliers behind them, allowing you to speak about our food with confidence and authenticity. We understand that balance looks different for everyone and the role can be designed with flexibility in mind. * ABOUT YOU Warm, approachable and calm under pressure, you love looking after people and creating memorable dining experiences. You are confident in a busy restaurant environment, enjoy working as part of a supportive team and show care in everything you do - from taking orders with attention to detail to maintaining a welcoming, well-presented dining room. You value seasonal food, enjoy learning about ingredients and producers, and are excited to share that knowledge with guests. Above all, you bring positivity, generosity and a genuine passion for hospitality. * WHAT WE OFFER We believe in real work–life balance and a culture of care. You'll be part of a people-focused team who share a passion for fresh, everyday food. Our benefits include: • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • Freshly made staff meals every shift., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay, • Ongoing learning opportunities and visits to the farms and producers we work with * We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you.

Imagine being at the heart of a luxury hotel, ensuring the safety and wellbeing of every guest, colleague, and asset. As Security Team Leader, you’ll take a proactive role in maintaining the highest standards of security, fire safety, and health & safety, while supporting a welcoming and safe environment for all. Each day is an opportunity to observe, respond, and lead with vigilance, while helping your team grow, follow best practices, and deliver excellence in every aspect of hotel safety. What You Will Do In This Splendid Role You’ll bring focus, vigilance, and leadership to every shift. Here’s what you’ll be up to: • Lead and supervise the security team, • Respond swiftly to incidents, alarms, and emergencies, investigating and escalating where necessary, • Monitor CCTV, alarms, and hotel security systems, maintaining accurate records and reports Support and train hotel staff on security, fire, and health & safety procedures, • Liaise with law enforcement, fire authorities, and management, ensuring compliance with all hotel policies and legal requirements What Makes You Splendid We live by our values, and we want you to bring them to life every day: • Nimble - If you’re someone who enjoys solving problems quickly and creatively, you’ll fit right in., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - We strive for brilliance in everything we do because excellence isn’t just a goal, it’s our standard., • Open - We’re looking for someone who values inclusivity, connection, and community. Bring your vigilance, leadership, and dedication to safety, and we’ll give you the platform to create a secure and welcoming environment for all. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

BAO Borough is looking for a Front of House Team Member to join the team and help deliver warm, joyful service every day - whether that’s on the floor, behind the bar, or running food with energy and care. This role is ideal for someone who loves hospitality, works well in a team, and brings positive energy to every shift, no matter the role they’re in. The Restaurant Located at the edge of Borough Market. BAO serves innovative Asian dishes in an informal, fast-paced,BAO Borough has Yakitori grill, grab & go hatch and Karaoke room. Bao's goal is to create restaurants that offer a different experience to each other, inspired by our founder's upbringing and travels around Asia. Each restaurant within the group has a unique menu and a different story. The Position At BAO, we do things properly - from how we welcome guests to how we support each other on shift. As a FOH Team Member, you could be working a section, running dishes, or making drinks behind the bar. Whatever the role, you’ll be part of creating a calm, confident atmosphere and consistently great guest experiences. You don’t need loads of experience, just a great attitude, attention to detail, and a willingness to learn. We’ll teach you everything else. What you’ll be doing: • Running food and drinks with speed and care, • Working a section and guiding guests through the BAO experience, • Preparing drinks or supporting bar service, depending on the shift, • Helping keep the restaurant clean, organised, and ready for service, • Communicating clearly with your team to keep things flowing smoothly, • Learning about the menu, service style, and guest care standards What we’re looking for: • A friendly, positive presence - someone who genuinely enjoys hospitality, • Comfortable multitasking and working in a fast-paced environment, • Supportive and kind - a real team player who helps others and leads with care, • A good communicator who takes direction well and isn’t afraid to ask questions, • A strong work ethic and pride in doing things properly We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Work-Life Balance • Rotas released two weeks in advance so you can plan ahead Milestones • Perks to celebrate work anniversaries milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

Imagine being at the heart of creating memorable events. From corporate meetings to social celebrations, you’ll be the first point of contact for enquiries, helping to turn leads into confirmed bookings and coordinating every detail for a seamless experience. Each day is a chance to connect with clients, and grow your skills in business development, client management, and event coordination. As Sales & Events Executive, you’ll play a key role in driving the hotel’s events success and ensuring every event is exceptional. What You Will Do In This Splendid Role You’ll bring energy, enthusiasm, and a client-focused mindset to every enquiry. Here’s what you’ll be up to: • Handling incoming corporate and social enquiries, convert leads into confirmed bookings, and ensure every client feels valued., • Conducting site visits, meeting with clients, and showcasing the facilities, helping them envision and plan their perfect event, • Contribute to the function’s targets, assist with promotional activity, and provide insights to maximize business opportunities, • Manage contracts, proposals, and event details What Makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Open - If you believe that great work starts with great relationships, you’ll feel right at home here. Bring your enthusiasm, professionalism, and flair for events, and we’ll give you the platform and support to make your mark. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Firmdale Hotels is a collection of award-winning boutique hotels located in the heart of London and New York. Renowned for our vibrant interiors, exquisite dining experiences, and exceptional service, we pride ourselves on creating unique and memorable stays for our guests. At Firmdale, we value innovation, teamwork, and dedication, and we believe our employees are the heart of our success. We are thrilled to offer an exciting opportunity for a Room Service Waiter to join our dynamic and dedicated team at the prestigious Ham Yard Hotel. If you are enthusiastic about hospitality and thrive in a fast-paced environment, this role is perfect for you. As a Room Service Waiter, you will play a crucial role in ensuring our guests have a seamless and delightful in-room dining experience. Responsibilities: • Take and deliver guest orders with efficiency and accuracy., • Make personalised recommendations to enhance the dining experience., • Ensure timely delivery of food and beverages to guest rooms., • Respond promptly and courteously to guest requests and inquiries., • Maintain a high standard of cleanliness and organisation in the service area., • Collaborate effectively with kitchen and front-of-house staff to ensure a smooth service flow. What you Need: • Thrive in a busy environment and handle multiple tasks simultaneously., • Exhibit meticulousness in taking and delivering orders to meet our high standards., • Demonstrate a strong commitment to providing exceptional service and creating memorable experiences for our guests, • Keep track of orders and communicate effectively with team members and guests., • Work harmoniously within a team, contributing to a supportive and positive work atmosphere. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Imagine being at the centre of creating seamless and memorable events. From corporate meetings to special projects, you’ll be the first point of contact on the Meetings & Events floor, ensuring every detail runs smoothly and every guest feels supported. Each day is a chance to grow your skills, collaborate across teams, and contribute to the success of the hotel’s events. As Event Coordinator, you’ll help bring every event to life. What You Will Do In This Splendid Role You’ll bring energy, organisation, and a client-focused mindset to every enquiry and event. Here’s what you’ll be up to: • Coordinate and support events, ensuring every client request is met and every detail is managed efficiently, • Prepare and maintain event documentation, systems, and schedules to support smooth operations, • Liaise with clients, colleagues, and suppliers to ensure a seamless and memorable experience., • Support the Sales & Events Executive and wider team with administrative and commercial tasks, • Help maintain resources, track inventory, and ensure all event-related processes are accurate and up to date. What Makes You Splendid? We live by our values, and we’d love you to bring them to life every day: • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - You bring energy, creativity, and a commitment to excellence., • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others. Bring your organisation, energy, and enthusiasm, and we’ll give you the platform to make every event a success and help the hotel shine. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

BAO Kings Cross is looking for a Front of House Team Member to join the team and help deliver warm, joyful service every day - whether that’s on the floor, behind the bar, or running food with energy and care. This role is ideal for someone who loves hospitality, works well in a team, and brings positive energy to every shift, no matter the role they’re in. Just a stone’s throw from the station, BAO Kings Cross is our largest and most versatile restaurant. Designed with warm wooden panelling and clean architectural lines, the space offers a calm, considered backdrop to enjoy our full BAO menu - from fluffy steamed Bao to bold Taiwanese small plates and rice dishes. The restaurant features a large, open dining room, a private mezzanine space for group dining, and a relaxed terrace perfect for sunny days. It’s a dynamic restaurant that welcomes everything from quick solo lunches to special celebrations.

Imagine being the person who ensures every event is set up for success before the first guest arrives. From conferences and banquets to weddings and special events, you'll play a vital role behind the scenes, ensuring every room is prepared, every detail is in place and every event runs smoothly. As Head Porter, you'll lead the delivery of event set-ups and room changes, support beverage and bar service preparation, and ensure all function spaces, public areas and back-of-house areas are maintained to the highest standards. No two days are the same, so you'll need a hands-on approach, strong organisational skills and the ability to adapt quickly to changing priorities. We're looking for someone who takes pride in getting the details right and enjoys working as part of a team to create exceptional guest experiences. With a keen eye for detail, a proactive mindset and a commitment to high standards, you'll help ensure every event is delivered seamlessly, leaving a lasting impression on our guests and clients. Key Responsibilities You will be part of the event operations team delivering memorable events and service across all our areas. Here’s what you will be expected to do: • Review and understand Banquet Event Orders (BEOs) to ensure accurate event preparation and execution., • Coordinate set-ups for function areas, ensuring all bar equipment, beverages, and supplies are ready for service., • Maintain cleanliness, organisation, and proper storage of inventory and equipment before and after events., • Work collaboratively with the banquet and events team to deliver smooth, efficient event operations., • Communicate effectively with Managers regarding guest requests, challenges, or service updates., • Lead by example, upholding high standards of service, safety, hygiene, and professional presentation. What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - You’ll be empowered to make decisions and drive change because here, bold thinking is encouraged., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - We take pride in our work and believe that enjoying the journey is just as important as the destination. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

As a Guest Relations Manager, you’ll be at the heart of creating memorable experiences for every guest who walks through our doors. From the very first interaction to the moment they leave, you’ll ensure each guest feels truly valued and cared for. Working closely with our wider team, you’ll help deliver a seamless service that feels effortless, while always looking for ways to elevate the guest experience even further. What You Will Do In This Splendid Role: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Be the primary point of contact for guest inquiries, requests, and feedback, handling each with professionalism and genuine care., • Foster guest satisfaction and loyalty by creating a warm and welcoming atmosphere where every guest feels special and well cared for., • Resolve guest concerns quickly and proactively, always aiming to exceed expectations., • Work collaboratively with all departments to ensure smooth, five-star service at every stage of the guest journey., • Continuously look for opportunities to enhance the guest experience and bring fresh ideas to improve service delivery. What Makes You Splendid? We live by our values – and we’d love you to bring them to life every day: • Open - If you believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - We’re a nimble organisation our independence empowers us to make bold decisions quickly and create meaningful change., • Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve., • Honest - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve. Bring your personality, positivity and passion for people and we’ll give you the training and support to shine. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

*ncipio curates beautiful spaces with vibrant atmospheres for great times.* Vibrancy: the state of being full of energy and life We are seeking an outstanding Assistant Manager with a passion for exceptional dining experiences and a love for creating memorable moments for every guest. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno’s hospitality will be warm, generous and effortlessly stylish. It’s a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. The Role: As an Assistant Manager, you’ll be at the heart of Juno, supporting the rest of the leadership team in delivering exceptional hospitality and creating memorable experiences for every guest. Our Assistant Managers are proactive, detail-focused and operational leaders who bring energy, imagination and a genuine passion for incredible people, outstanding service and creating a thriving restaurant environment. Through hands-on leadership, innovative ideas and continuous development of their teams, they help bring Juno’s hospitality vision to life. We Expect You To: • Know what makes a great restaurant tick, from creating an electric atmosphere to delivering service that guests remember long after they leave., • Lead with personality, bringing energy, warmth and confidence to every shift., • Be the person who sets the tone in the room, creating a venue where guests feel welcomed and the team feels inspired., • Support the senior leadership team in bringing Juno’s vision to life and creating a restaurant people can’t wait to come back to., • Love developing people, helping your team grow their confidence, knowledge and passion for hospitality., • Be a true presence in the venue! Approachable, engaging and someone both guests and teammates naturally gravitate towards., • Work closely with the kitchen team to create a seamless experience between food, drink and service., • Be passionate about Italian food, wine and culture, with a curiosity that keeps you learning and sharing your knowledge., • Bring creativity and ideas to the table, always looking for ways to make Juno better., • Keep standards high while remembering that the best hospitality comes with personality, connection and fun., • Thrive in a fast-paced environment, staying calm, positive and solutions-focused when the pressure is on. Who You’ll Be: • A restaurant lover through and through! Someone who gets excited by great Italian food, Italian wine, and a room full of happy guests., • A vibrant host who makes people feel at home from the moment they walk through the door., • A confident, positive leader who brings people together and creates a team people genuinely enjoy being part of., • Someone with bags of energy, curiosity and a willingness to get stuck in., • A coach, motivator and team player who loves seeing others grow., • Someone who notices the details but never loses sight of the bigger picture, creating experiences people remember., • A culture carrier who embodies the Incipio values and brings your own personality to the team., • Excited by Juno’s Italian spirit and passionate about sharing that experience with every guest. BENEFITS + BEST BITS • Transparent and fair TRONC payments, • Pergo development programme, • Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager, • Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards, • Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • 60% of our management teams are people we have progressed internally, • Career development + opportunity to grow and expand in this role as the business expands, • Company awards to celebrate team and regular events, • Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)·, • Paid sick leave, • Compassionate Leave, • Enhanced Maternity, Paternity and Adoption leave, • Length in service; earn additional holiday after 2 years continuous service, • Incipio FC + Seasonal Socials, • 50% discount for food and drink in all of our venues Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Imagine being the first smile a guest sees after a long journey, the reassuring voice that helps them feel at home, and the person who turns a good stay into a memorable one. As a Front Office Team Member, you'll be at the heart of the guest experience, creating a warm welcome from the moment guests arrive. Whether you're checking guests in, answering questions, sharing local recommendations or helping to resolve a query, you'll deliver service that is friendly, efficient and genuinely memorable. No two days are the same. Every shift brings new faces, new stories and new opportunities to make a positive difference. One moment you'll be helping a guest celebrate a special occasion, the next you'll be supporting a colleague or solving a problem to ensure someone's stay runs smoothly. We're looking for someone who enjoys meeting new people, thrives in a fast-paced environment and takes pride in delivering exceptional hospitality. In return, you'll be part of a supportive team where every interaction matters and where you play an important role in creating experiences that guests remember long after they've checked out. What You Will Do In This Splendid Role: As the first point of contact, you’ll play a key role in shaping our guests’ stay, offering a warm welcome and support that turn good visits into great ones. Here’s what you’ll be doing: • Using your approachable personality to build great connections with guests., • Demonstrating your confidence in handling check-ins, bookings and guest requests., • You’ll bring great communication skills and love sharing your local know-how to help guests make the most of their stay., • You will be part of a great team, always happy to help wherever needed. What Makes You Splendid: We live by our values – and we’d love you to bring them to life every day: • Open - You’re friendly and welcoming, helping guests feel right at home., • Nimble – You adapt quickly, handling whatever the day brings with ease., • Brilliant - You take pride in the little touches that make a big difference., • Honest - You’re reliable and trustworthy, building confidence through your actions. Show up with your spark and care for others, and we’ll provide the tools for you to thrive Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

As a member of our Food & Beverage team, you will be attentive to the guests’ needs from the moment they arrive, make recommendations and serve accurately and efficiently. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences. What You Will Do In This Splendid Role: You will be part of the Bar team supporting each other to consistently deliver memorable moments, create a warm and welcoming atmosphere for greater guest experience. Here’s what you will be expected to do: • Welcome guests warmly and professionally, guide them through the menu and specials, and provide attentive food and beverage service that exceeds expectations., • To be fully knowledgeable about all the allergens and their presence in the dishes and drinks offered in the outlet, and to know where to find all the information., • To be aware of all F&B Promotions in place in the Hotel and to communicate them to guests when appropriate., • Support daily outlet operations, including opening and closing procedures, order taking, serving, and maintaining cleanliness and presentation standards., • Encourage the highest standards across all areas (customer service, hygiene, health and safety) What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - If you believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - If you’re someone who takes pride in your craft and thrives on making a difference, we’d love to hear from you., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Are you passionate about hospitality and looking for an opportunity to join a dynamic and successful team? Firmdale Hotels invites you to become a key player in maintaining the pristine condition of our Covent Garden Hotel as a Night Public Area Cleaner. Firmdale Hotels is an award-winning hotel group known for its unique and stylish properties, exceptional service, and a commitment to providing a luxurious guest experience. With hotels in London and New York, we pride ourselves on our creative design, attention to detail, and a welcoming atmosphere for both guests and employees. As a Night Public Area Cleaner, you will be a vital part of our housekeeping team, ensuring our guests enjoy a spotless and comfortable environment. Responsibilities: • Cleaning and maintaining guest rooms, public areas, and back of house areas to our 5-star standards., • Ensuring all areas are cleaned to the highest level of cleanliness and hygiene., • Working efficiently and effectively in a hands-on, fast-paced role., • Collaborating with a team of ambitious, friendly, and hardworking colleagues. What you Need: • Ability to work under pressure and manage time effectively., • Excellent attention to detail to ensure our high standards are met., • Passion for providing outstanding customer service., • Strong organisational and communication skills., • Ability to work well within a team and contribute to a positive work atmosphere. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity. At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, British Vogue, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Imagine leading a team that creates memorable dining experiences for every guest. Whether it's a busy breakfast service, a relaxed evening meal or a special event, you'll help set the tone by ensuring exceptional service, supporting your colleagues and keeping operations running smoothly. As a Food & Beverage Team Leader, you'll play a key role in the day-to-day operation of our Food & Beverage outlets, providing hands-on support and maintaining a visible presence on the floor to ensure guests receive outstanding service at all times. You'll lead by example, motivating and guiding the team while ensuring service standards, presentation and guest satisfaction remain consistently high. Working closely with the Food & Beverage Assistant Manager and Food & Beverage Manager, you'll support team training and development, help implement operational procedures and contribute to creating a positive, high-performing team culture. We're looking for someone who brings energy, leadership and a passion for hospitality, with the confidence to make decisions, solve problems and inspire others to deliver exceptional guest experiences every day. What You Will Do In This Splendid Role: When working as a Food & Beverage Team Leader you will be the person in charge for the guest journey during our guest’s time in F&B outlets. Here’s what you will be expected to do: • Demonstrate a thorough understanding of all menu items provided and identifying opportunities for up-selling and promoting when appropriate, • To always maintain the highest standards of service and quality, leading by example., • Liaise with all team members and the kitchen to ensure swift and efficient food and drink service to the tables., • Encourage team commitment and spirit, motivate team members and ensure the team receive adequate briefings., • Demonstrate the highest guest focus & ensure individual guest requirements are understood & met by yourself and the team, • Contribute ideas/suggestions to improve standards & procedures to enable service excellence What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - If you’re someone who enjoys solving problems quickly and creatively, you’ll fit right in., • Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve., • Honest - If you’re someone who leads with integrity and communicates openly, you’ll thrive here. We take pride in our work and believe that enjoying the journey is just as important as the destination. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Job Ref: PER1586 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: Up To £45,000 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 04/09/2026 Closing date: 16/10/2026 What You'll Get Up To: • Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests., • Show your experience and capability for managing high volume operations and busy service periods., • Demonstrate an in-depth knowledge of booking systems such as Seven rooms and understanding customers specific needs to deliver a unique experience., • Adapt your style to different situations and different customer requirements., • Inspire the team to deliver impeccable service with unwavering attention to detail to our guests., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

Imagine being the friendly face that creates memorable first and last impressions for every guest who walks through our doors. As a Concierge – Luggage Porter, you'll play a key role in delivering a warm welcome and ensuring every arrival and departure runs smoothly. Working as part of our Concierge team, you'll provide professional assistance with luggage, escort guests to their rooms, and help ensure every guest enjoys a seamless and memorable stay. You'll also support guests with local recommendations, answer questions about the hotel and surrounding area, and work closely with colleagues across the hotel to deliver exceptional service at every opportunity. If you enjoy meeting new people, take pride in going the extra mile and thrive in a role where no two days are the same, we'd love to welcome you to our team. What You Will Do In This Splendid Role: You will be part of the concierge team supporting the front office team memorable experience as soon as they arrive, until they depart. Here’s what you will be expected to do: • Delivery and collection of guests luggage, long and short term storage of luggage assisting the doorperson., • Ensuring the cleanliness and security of the lobby area., • Ensure every guest leaving the hotel has all they need for their onward journey including assisting with taxis, providing directions and assisting with luggage., • Answer guest queries relating to the local area, travel arrangements and other facilities within and outside the hotel., • Managing the valet parking and taking care of guest’s cars when needed, • Assist with other departments where necessary. What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - You’re someone who takes pride in your craft and thrives on making a difference., • Honest - You’ll be part of a team that believes in doing the right thing. We believe trust is earned through integrity. When we make a commitment, we stand by it because that’s how we’d expect to be treated. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

As Chef de Partie, you’re not just running a section you’re helping shape the soul of the kitchen. You're the steady force behind the pass, bringing calm precision, bold creativity, and relentless pride to every service. Whether you're refining classic techniques or pushing boundaries with new flavours, you bring your full self to the plate – every time. You’ll be an essential part of our passionate brigade, working in a dynamic and inspiring kitchen environment where creativity meets control, and where high standards are simply how we do things. Because this isn’t just a job – it’s a craft, and you take it seriously. Your section is your responsibility, your team is your pride, and the next plate is always your priority. What You Will Do In This Splendid Role: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Taking ownership of your section – keeping it sharp, organised, and consistently excellent., • Preparing and cooking every dish to the highest standards of taste, presentation, and timing., • Maintaining impeccable hygiene and food safety standards at all times – no compromises., • Managing mise en place with care, ensuring your section is ready before service kicks off., • Tasting, adjusting, and presenting each dish with pride and precision. What Makes You Splendid: We live by our values – and we’d love you to bring them to life every day: • Open – We’re proud to be a place where people can bring their whole selves to work., • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant – Brilliance means going above and beyond and celebrating the impact we make together., • Honest – You’ll be part of a team that believes in doing the right thing. Bring your personality, positivity and passion for people and we’ll give you the training and support to shine. Our Splendid Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer • Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme: Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

About us: At Lucky Voice, we are passionate about delivering unforgettable nights out. From private karaoke rooms to expertly crafted cocktails and delicious food, our venues are designed to provide the ultimate social experience. We’re on a mission to give people a place to let go and create unforgettable memories, every time - and that includes our team. We are currently looking for an experienced, dynamic & driven Receptionist to join our Holborn venue! If you are confident, proactive and passionate about hospitality, people and creating memorable customer experiences, we’d love to hear from you! The role: As a Lucky Voice Receptionist, you are the face of our venue and the first point of contact for our guests. You bring organization, high energy, and a genuine passion for delivering unforgettable guest experiences. Highly organized and a natural communicator, you set the tone for the night, manage room bookings seamlessly, and ensure smooth front-of-house operations every shift. About you: • You have at least 1 year of receptionist, front-of-house, or high-volume hospitality experience., • You thrive in a fast-paced, team-oriented environment., • You have exceptional communication skills, strong attention to detail, and a confident, welcoming manner., • You bring energy, positivity and a sense of fun to the workplace, making both your team and customers feel welcome and valued. Key responsibilities: • Warmly greet and check in guests, managing room allocations and reservations efficiently., • Handle incoming inquiries, phone bookings, and guest requests with exceptional customer service., • Communicate effectively with floor, bar, and management teams to ensure seamless guest flow and operations., • Master a thorough knowledge of venue systems, private room packages, and food/drink offerings., • Proactively identify and resolve front-of-house challenges to maintain a smooth guest journey., • Foster a positive, inclusive, and engaging work environment. Please note: This role requires flexibility and late working hours. What you’ll get from us: • A competitive salary, • Bonus scheme, • 100% Tronc paid directly to you, • Company discounts, • Access to our Employee Assistance Programme, • Private healthcare, • Cycle to work scheme, • Access to Level FT

Imagine being the person who helps bring every event to life. From setting up meeting rooms and conference spaces to ensuring everything is perfectly prepared behind the scenes, you'll play a vital role in creating seamless and memorable experiences for our guests. As a Conference & Events Porter, you'll support the delivery of a wide range of events, from intimate meetings and training sessions to large conferences, banquets and celebrations. You'll bring energy, professionalism and attention to detail to every task, ensuring event spaces are set up accurately, equipment is in place and guests receive exceptional service throughout their experience. No two events are alike, so you'll need to be adaptable, organised and ready to respond to changing priorities. Your ability to work independently, communicate effectively and collaborate with colleagues across the hotel will help ensure every event runs smoothly and exceeds expectations. In return, you'll be part of a supportive team that takes pride in delivering outstanding hospitality and creating memorable moments for every guest. What You Will Do In This Splendid Role You will be part of the event operations team delivering memorable events and service across all our events areas. Here’s what you will be expected to do: • Think on your feet to meet clients’ needs, anticipate and respond to guest needs promptly, maintaining a positive, can-do attitude., • Have great communication skills: you’ll be greeting organisers, ensuring guests’ needs are met and working with others to achieve the department’s KPIs., • Complete opening and closing duties, including restocking, maintaining cleanliness, while maintaining as a polished and professional appearance., • Communicate effectively with organisers, colleagues, and supervisors to ensure smooth event operations., • Deliver exceptional, professional service throughout each event, ensuring guest satisfaction at every stage. What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

London's highest piano lounge | 53rd floor, Wardian, Canary Wharf E14 Full-time | Tips and service charge | Immediate start Some bars have a view. This one has all of them 🌇🍸💫 Fifty-three floors up, the windows wrap the whole way round. Canary Wharf on one side, Greenwich on the other, and the full London skyline laid out in between. On the right evening the cloud sits below the glass and the room feels genuinely untethered from the city underneath it. That is where you'd be making drinks. The Observatory is London's highest piano & cocktail lounge. Live piano, a proper cocktail list, and a food menu built to be eaten slowly with friends. We opened just over a year ago and have spent that time turning it into something people are quietly protective of. We're now looking for a Bar Manager to take charge of the bar and carry that on. 🎹 THE VENUE The Observatory sits at the top of Wardian, exclusively for the residents of the two towers below it. Around 2,000 people have access, and a good number of them are in every week. That changes the job completely. You're not turning over strangers. You're building a room of regulars who know your name and expect you to know theirs, and who will tell you honestly what they think of the new menu. It has the warmth of a members' club without any of the stiffness. The bar itself is the centerpiece of the venue and deliberately so. That means the Bar Manager here spends most of their time exactly where they should be: behind the bar, making drinks, talking to guests, with an eye across the whole venue. This is not a role that disappears into an office. Live piano is weekly and our signature 'Piano Plates' are a tapas-style sharing menu designed to be picked at across a long evening with a cocktail in the other hand. Food runs seven days. 🥃 YOUR CRAFT, VALUED If you care about what goes in the glass, you'll be somewhere it counts. We want someone with genuine opinions about dilution, about garnish, about the difference between a drink that's technically correct and one that's actually good. You'll have real input into the list, work directly with suppliers, and build seasonal serves that sit properly alongside the food and the piano. The room gives you permission to be ambitious. Guests come here for an occasion, they're not in a rush, and they'll try what you recommend. That's a rare thing and it's wasted on someone who just wants to pour. 🚀 THE ROLE You'll run the bar. Standards, stock, ordering, prep, consistency. The cocktail quality is yours to own and yours to push. You'll lead a small team. A handful of people, hands-on, side by side. You'll set the standard by working to it rather than talking about it, and train the team properly as they come through. You'll host. Learning names, remembering orders, reading the room. The best nights here are the ones where the manager is visibly enjoying themselves. You'll support events. The Observatory hosts a steady calendar of private hires, birthdays, engagements, weddings and seasonal parties. To be clear: our events team handles the planning and the logistics. Your part is the drinks, the bar and the delivery on the night, plus being the familiar face residents come to first. Events experience is a bonus, not a barrier - if you've got the bartending and the hosting, we'll bring you up to speed on the rest. You'll help shape what's next. Menus, promotions, ideas for the room. We're a year in and still building. You'd be joining early enough for your fingerprints to be on it. --- 💥 WHAT WE OFFER • Sociable hours. We open at 4pm on weekdays, midday at weekends. No breakfast shifts, no split shifts, no 3am finishes., • Tips and service charge, • Real ownership of a venue with a genuine identity, not a site on a spreadsheet, • Input that goes somewhere. Menu development, supplier tastings, seasonal launches, • Room to progress. We're a growing London group - Beringers, Lockdown, Supershakes, The Eleventh Hour - and we promote from within wherever we can, • Staff food and drinks on shift, plus discounts across every venue, • The backing of an experienced events and senior management team, • Immediate start available 🔥 WHO WE'RE LOOKING FOR • Strong bartending behind you, ideally with time in a senior or management role, • Real cocktail knowledge and the consistency to deliver it on a full Saturday, • Comfortable leading a small team by example, • A natural host. Warm, present, genuinely interested in people, • Organised enough to run the operational side without being asked twice, • Calm through a busy service and a full events diary, • Someone who notices the detail, because our regulars absolutely do You don't need years of events management. You don't need a group background. If you're an excellent bartender who wants to run a room and look after people properly, that's the person we're looking for. ⚡ ONE MORE THING We'd like this to be a long stay. Everything good about this job compounds. The regulars, the reputation of the room, the events diary, the list you build. A year in, it's a genuinely different job to the one you start. That only pays off for someone who wants to stay and build it, and we'd rather be honest about that now than six months in. If you're looking for the next step rather than the next stopgap, this is one of the best rooms in London to take it in. 👋 HOW TO APPLY Hit apply, and tell us one drink you'd put on our list. That's the whole application. One drink, one line on why. We read every one and reply to everyone. If it looks like a fit, we'll set up a quick video chat, then get you in to see the place, meet the team and take in the view - followed by a paid trial shift so you can decide for yourself. The 53rd floor is very difficult to describe and very easy to show you.

W LONDON - CONTROL YOUR BEAT Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End. THE PERCEPTION BAR & W LOUNGE W London’s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isn’t just a workplace; it’s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene. Inspired by the bold spirit and diversity of London itself, The Perception Bar celebrates individuality. We’re looking for talent's who are passionate, playful, audacious, and polished. Those who aren’t afraid to bring their full selves to work. YOUR ROLE IN THE SPOTLIGHT • Bring our signature cocktail menu to life, using expert techniques and premium ingredients to deliver unforgettable drinks., • Engage guests with confidence and charisma, offering recommendations and sharing the stories behind each cocktail., • Create a personalised experience for every guest, whether they’re sipping solo or celebrating in style., • Collaborate with the bar team to innovate and elevate our offerings, keeping the vibe fresh and the flavours exciting., • Maintain a sleek, well-stocked bar that’s always ready for the next show — because great service starts with great preparation., • Handle transactions with precision and professionalism, ensuring every detail is seamless from first sip to final cheers., • Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences., • We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage. YOUR EFFORTS, OUR APPRECIATION • Complimentary Meals - Enjoy tasty and varied meals every day in our Green Room canteen., • Monthly Service Charge - Receive a service charge payment each month., • Learning & Development - Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments., • Apprenticeships -Take advantage of apprenticeship programmes designed to support your growth and development in your role., • Holiday Entitlement - 28 days of holiday including public holidays, with enhanced benefits based on length of service. (Pro rata), • Refer a Friend Scheme - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply), • Company Pension Scheme - Plan for your future with our secure and supportive pension offering., • Recognition & Celebration - We celebrate success through awards, recognition events, and career milestone celebrations., • High Street Discounts - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more., • Monthly Associate Events - Participate in a vibrant calendar of fun, associate-focused events., • Long Service Recognition - Dedicated appreciation events to honour your career milestones with the company., • Global Marriott Stay Discount - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International., • Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing., • Food & Beverage Discount - Receive 20% off in all food and beverage outlets within Marriott properties., • Spa Discount - Relax and recharge with 30% off treatments in our Away Spa. ELIGIBILITY TO WORK IN THE UK Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process. At W Hotels, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Experienced Home Cleaner Required – Leyton Area We are looking for a reliable, hardworking and organised EXPERIENCED cleaner to assist with all cleaning and general organisation of a family home, mainly bathrooms, living room, kitchens, hallway, stairs etc. Totally keeping the home organised and clean. The position will initially be for 6 hours per week, spread across two days: Tuesdays and Fridays. Please do not apply if you do not available TUESDAY am & FRIDAY am. Duties will include: • General household cleaning, • Keeping rooms clean and tidy, • Household organisation as required Applicants should be physically fit, dependable, and able to work to a good standard with attention to detail. We are looking for a reliable, hardworking and organised experienced cleaner to assist with all cleaning and general organisation of our family home, mainly bathrooms, living room, kitchens, hallway, stairs etc. Totally keeping the home organised and clean. The position will initially be for 6 hours per week, spread across two days: Tuesdays and Fridays. Duties will include: • General household cleaning, • Keeping rooms clean and tidy, • Household organisation as required Applicants should be physically fit, dependable, and able to work to a good standard with attention to detail. Ideally, applicants should live in or close to the Leyton area. Responsibilities/Duties Perform thorough cleaning areas, including floors, windows, bathrooms and living areas. Ensure all surfaces are sanitized and maintained to high standards of hygiene and cleanliness Empty bins receptacles regularly and dispose of waste responsibly in designated areas Restock supplies towels, toilet paper to ensure availability at all times. Any ad hoc duties, as requested. Follow safety procedures and use personal protective equipment (PPE) correctly during cleaning tasks Experience Previous janitorial, private or commercial cleaning experience is ESSENTIAL. Familiarity with cleaning chemicals, tools, and equipment used in professional and private home cleaning environments. Ability to work independently with minimal supervision while adhering to established protocols Strong attention to detail with a proactive approach to maintaining cleanliness standards Good physical stamina to perform repetitive tasks, lift moderate loads, and stand for extended periods. If you are interested, please get in touch with some brief information about yourself, your experience and your availability(only Tuesday & Fridays) Before you commence employment with us. We will apply for a Basic Disclosure and Barring Service (DBS) check to obtain details of any criminal convictions or conditional cautions recorded against you.

Found is a modern, unisex hair and beauty salon built on inclusivity and community. We’ve created a calm, design-led space where clients can feel comfortable, slow down, and leave feeling like the best version of themselves. Our focus is on thoughtful treatments, high standards, and creating an experience that feels considered rather than rushed. -WE ARE ALSO LOOKING FOR BEAUTY THERAPISTS. -BEAUTY ROOM TO RENT AVAILABLE. The Role We are looking for an experienced and passionate Women's Hairdresser to join our growing team at Found. This role is ideal for someone who takes pride in their work, values attention to detail, and enjoys building genuine, long-term relationships with clients. You should be confident in a range of services, including: • Precision cutting, • Blow dries and styling, • Colouring (highlights, balayage, root tints and full colour), • Toning and colour corrections, • Hair treatments, • Bridal or occasion styling (desirable but not essential) We welcome stylists who specialise in cutting, colour, styling, or all-round hairdressing. Above all, we're looking for someone who is highly skilled, confident, and passionate about delivering exceptional results and creating an experience clients genuinely look forward to. What We're Looking For • Minimum 2 years' experience in a salon environment, • NVQ Level 2 or 3 in Hairdressing (preferred), • A genuine passion for the hair industry, • Excellent consultation, client care and communication skills, • Confidence working independently while being a supportive team player, • High standards of professionalism, hygiene and presentation, • Strong attention to detail and consistency in your work, • A positive, friendly and team-oriented mindset, • Someone who shares our values: inclusive, calm, welcoming and client-focused What We Offer • Employed or self-employed opportunities available, • Chair rent available, • Flexible working hours, • Competitive pay (depending on experience and role structure), • A beautifully designed, calm and inspiring working environment, • The opportunity to help shape a salon built around genuine client experience, quality craftsmanship, and a team that cares as much about people as they do about hair, • The chance to grow alongside a brand with a clear vision and exciting future

Job Purpose The Housekeeping Porter plays an important role in supporting the Housekeeping team to maintain high standards of cleanliness, presentation and organisation throughout the hotel. The role involves ensuring housekeeping teams have the linen, supplies and equipment required to complete their duties efficiently, while also maintaining clean and safe back-of-house and public areas. The successful candidate should be organised, reliable, physically capable of carrying out manual tasks and willing to support the wider hotel team when required. Key Responsibilities • Deliver clean linen, towels and other housekeeping supplies to the required floors and housekeeping areas throughout the shift., • Collect used and soiled linen from housekeeping areas and ensure it is transferred to the designated storage or collection area safely and efficiently., • Maintain appropriate linen levels on each floor to support housekeepers in completing rooms efficiently., • Assist with receiving, organising and distributing linen deliveries., • Keep linen rooms, housekeeping cupboards, corridors and other designated back-of-house areas clean, tidy and organised., • Remove rubbish, empty waste and dispose of items correctly in accordance with hotel procedures., • Assist Housekeeping team members with heavier or bulky items when required, including moving linen, supplies, equipment and other approved hotel items., • Ensure housekeeping trolleys, equipment and storage areas are maintained safely and do not create hazards for guests or team members., • Report maintenance issues, damaged equipment, health and safety concerns or hazards promptly to the appropriate manager., • Report any lost property found while carrying out duties and follow the hotel's lost property procedure., • Ensure chemicals and cleaning equipment are handled and stored safely in accordance with hotel procedures and COSHH requirements., • Respond promptly to reasonable requests from Housekeeping Supervisors and Hotel Management., • Support the Housekeeping team during busy periods to help ensure rooms and hotel areas are prepared within required timescales., • Maintain professional behaviour when working in guest-facing areas and minimise disruption to guests., • Follow hotel security procedures, including ensuring staff-only and storage areas remain secure where required., • Follow all company policies relating to health and safety, fire safety, manual handling and safe working practices. Standards & Expectations The Housekeeping Porter is expected to: • Arrive for shifts on time and ready to work., • Maintain a professional and positive attitude., • Work efficiently and manage workload according to operational priorities., • Communicate effectively with Housekeeping Supervisors, managers and other departments., • Complete allocated duties within reasonable timescales., • Maintain high standards of cleanliness and organisation., • Follow reasonable management instructions., • Work safely and consider the safety of guests and colleagues at all times., • Demonstrate teamwork and a can-do attitude., • Take responsibility for reporting problems rather than leaving them unresolved. Skills & Attributes The ideal candidate will: • Be reliable, punctual and organised., • Be comfortable completing physically demanding duties, including moving linen and supplies., • Be able to work independently and as part of a team., • Have good attention to detail., • Be able to prioritise tasks in a busy hotel environment., • Communicate clearly with colleagues and management., • Understand the importance of guest service and maintaining hotel standards., • Be willing to assist other members of the Housekeeping team when reasonably required. Health & Safety The Housekeeping Porter must carry out all duties safely and in accordance with company procedures. Appropriate manual-handling techniques must be followed when moving linen, equipment or other heavy items. Any accident, injury, damaged equipment, obstruction or potential health and safety hazard must be reported immediately to management. ##

About us: At Lucky Voice, we are passionate about delivering unforgettable nights out. From private karaoke rooms to expertly crafted cocktails and delicious food, our venues are designed to provide the ultimate social experience. We’re on a mission to give people a place to let go and create unforgettable memories, every time - and that includes our team. We are currently looking for experienced, dynamic & driven Bartenders to join our Holborn venue! If you are confident, proactive and passionate about hospitality, people and creating memorable customer experiences, we’d love to hear from you! The role: As a Lucky Voice Bartender, you bring the experience, energy and a genuine passion for delivering unforgettable guest experiences. Highly organised and a natural communicator, you inspire your colleagues to deliver excellence whilst ensuring smooth, seamless operations every shift. About you: • You have at least 1 year of experience of bartending experience, • You thrive in a fast-paced, team-oriented environment, • You have a solid understanding of the industry and stay up to date with current trends and best practices., • You bring energy, positivity and a sense of fun to the workplace, making both your team and customers feel welcome and valued. Key responsibilities • Motivate and support the team to deliver exceptional service and operational goals., • Master a thorough knowledge of all bar products., • Foster a positive, inclusive, and engaging work environment., • Identify and solve operational challenges proactively., • Proactively identify and resolve operational challenges., • Ensure targets are met and exceeded through effective planning and performance management. Please note: This role requires flexibility and late working hours. What you’ll get from us: • A competitive salary, • Bonus scheme, • 100% Tronc paid directly to you, • Company discounts, • Access to our Employee Assistance Programme, • Private healthcare, • Cycle to work scheme, • Access to Wage stream

Overview We are seeking an experienced and motivated Room Leader to join our established early years setting. The successful candidate will lead a designated room, ensuring the highest standards of care, learning, and safeguarding are maintained at all times. This is an excellent opportunity for a qualified Level 3 practitioner (or above) who is passionate about early childhood education and confident in leading a team to deliver outstanding practice in line with the Early Years Foundation Stage (EYFS). Key Responsibilities • Lead and manage the daily operations of the designated room, ensuring a safe, nurturing, and stimulating environment for children., • Plan, implement, and oversee high-quality learning opportunities in accordance with the EYFS framework., • Monitor and support children’s learning and development through observation, assessment, and planning., • Ensure all safeguarding, health and safety, and welfare requirements are consistently met., • Supervise, support, and mentor room staff, promoting teamwork and professional development., • Maintain accurate and up-to-date records in line with statutory and nursery requirements., • Build strong, professional partnerships with parents and carers to support children’s progress and wellbeing., • Work collaboratively with the management team to contribute to the continuous improvement of the nursery., • Support staff deployment and ensure appropriate staff-to-child ratios are maintained at all times. Person Specification • Full and relevant Level 3 qualification in Early Years/Childcare (or above)., • Proven experience working within an early years setting., • Previous leadership or supervisory experience is desirable., • Strong knowledge of the EYFS statutory framework and safeguarding requirements., • Excellent communication and organisational skills., • Ability to motivate and lead a team effectively., • A proactive, positive, and professional approach to childcare and teamwork., • Paediatric First Aid is essential What We Offer • Competitive salary (dependent on experience)., • Ongoing professional development and training opportunities., • Supportive management team and positive working environment., • Opportunities for career progression. Safeguarding Statement: We are committed to safeguarding and promoting the welfare of children. All applicants will be subject to enhanced DBS checks and satisfactory references in line with safer recruitment procedures.

Self-Employed Office Cleaner Location: Dartford Pay: £13.50/hour Job Type: Self-Employed | Regular Evening shifts | Part-Time About Us Emka Services Ltd is a growing professional cleaning company committed to providing exceptional results to our commercial and domestic clients in Kent. We are looking for experienced self-employed cleaners to join our team as we grow. This is for you, if you are a hardworking, motivated and reliable cleaner, and want the following: • Regular scheduled cleaning work: 2.5 hours/day (from 5pm), 5-6 days/week)., • Evening shifts: Monday - Friday, and some Sundays., • Competitive rates., • 1 Site (No multiple locations to travel to)., • A supportive, friendly admin., • Clear checklists and systems to make your work easy., • Cleaning equipment and consumables provided on site. What You’ll Be Doing • Perform detailed cleaning (according to specifications), including: Dusting/wiping surfaces (furniture, equipment, skirting, window sills, glass etc), vacuuming and mopping, emptying and relining bins, disposing waste in designated bins etc., • Areas to clean: Entrance, Meeting rooms, Offices, toilets, reception, corridors/stairs, Lift, kitchen etc., • Maintain a professional demeanor at all times, and show care in representing us., • Adhere to the cleaning specification and checklist/frequency for each area., • Adhere to security, Health and Safety, and other operational guidelines., • Replenish stock for the kitchen and toilets., • Note stock levels weekly and report., • Report any issues and maintain effective communication., • Be punctual and Check-in/Check-out efficiently. What We’re Looking For • Experience in commercial cleaning (preferred), and strong work ethic., • Current DBS certificate or willingness to obtain one., • Demonstrate punctuality, attention to detail, reliability and a friendly demeanour., • Effective time management and ability to work independently., • Own a smartphone (for scheduling, checklists & clock-ins/clock-outs etc)., • Live near Dartford and surrounding areas, or have reliable transportation., • Right to work in the United Kingdom. Apply Today If you’re a hardworking and experienced cleaner looking for regular work with a professional company, apply today.

Waiter — LALÏ, Covent Garden LALÏ is a brunch café where considered design meets genuine hospitality. We’re looking for a Waiter to join our Covent Garden team and help us deliver the calm, attentive service our guests have come to expect. You’ll welcome guests, guide them through the menu, and keep service running beautifully through our busiest mornings — always with warmth and a light touch. You’ll be a great fit if you have • Previous experience in hospitality, • Composure and pace when things get busy, • A natural, friendly manner and real care for detail, • Reliability and a genuine team spirit In return • Covent Garden and Mayfair settings, • A close-knit team and room to grow, • Competitive pay plus tips

We are seeking a dedicated Hotel Housekeeper to join our professional hospitality team for a 5* Hotel in Knightsbridge. The successful candidate will be responsible for maintaining the cleanliness and organisation of guest rooms and public areas, ensuring a welcoming environment for all visitors. Prior experience in housekeeping is essential. This role offers an excellent opportunity to develop skills within the hospitality industry and contribute to delivering outstanding guest experiences. Successful candidates will also be able to pick up other shifts through Altura Recruitment **please note this is an fullt-time ongoing role, not permanent.* Responsibilities • Clean and sanitise guest rooms, bathrooms, and public areas to high standards of hygiene and presentation., • Change bed linens, towels, and replenish amenities as required., • Ensure all surfaces are dust-free, floors are vacuumed or mopped, and waste is disposed of appropriately., • Report any maintenance issues or damages to management promptly., • Restock supplies such as toiletries, towels, and cleaning materials., • Follow health and safety procedures at all times to maintain a safe environment for guests and staff., • Maintain organisational standards in linen storage and cleaning equipment handling. Skills • Previous experience in hotel housekeeping is essential, • Strong attention to detail with a keen eye for cleanliness and organisation., • Good organisational skills and the ability to work efficiently both independently and as part of a team., • Excellent time management skills to ensure all tasks are completed within designated shifts., • Ability to follow instructions accurately and maintain high standards of hygiene., • Friendly demeanour with good communication skills to interact professionally with guests and colleagues.