Business Development, Administration & Marketing Coordinator
2 days ago
Kingston Upon Thames
Business Development, Administration & Marketing Coordinator (Full Time, Office Based) Location: Raynes Park, London (SW20) About Us Blakes Chartered Surveyors, Extension.Lease, and Arcadia Law are sister businesses working together to deliver high-quality property valuation and legal services for lease extensions, freehold purchases, and enfranchisement. We are a growing group with a steady stream of enquiries from leaseholders and freeholders across London and the South East. We are now looking for a confident, ambitious and professional Business Development & Marketing Coordinator to help us convert warm leads into instructions, strengthen our relationships with key referrers, and manage the day-to-day administration that keeps our business running smoothly. Key Responsibilities Business Development & Client Engagement • Follow up with potential clients (warm leads) who have previously enquired but not instructed, using phone, email and written communication., • Build relationships with local estate agents, mortgage brokers, property managers and other potential referrers., • Support directors in identifying new opportunities to grow revenue and expand our client base., • Assist in implementing marketing strategies to raise brand awareness across Extension.Lease, Arcadia Law and Blakes Surveyors., • Manage and update social media accounts (LinkedIn, Instagram, etc.), including content creation and scheduling., • Support website SEO improvements to drive enquiries., • Handle incoming enquiries professionally via phone and email., • Prepare and send terms of engagement letters and quotations., • Manage diaries and coordinate appointments for surveyors and solicitors., • Conduct fact-finding calls with prospective clients to ensure efficient handover to the professional team., • Maintain accurate client and lead records in CRM systems. What We Offer • Opportunity to play a key role in the growth of three established and expanding businesses., • Hands-on exposure to business development, marketing and administration in the property and legal sectors., • Supportive team environment with real scope to develop your career., • Competitive salary starting at £25,000, with potential for progression as you grow with the role. Person Specification Essential • Confident, professional telephone manner and excellent written communication skills., • Organised, efficient and able to manage multiple tasks at once., • Strong interpersonal skills — able to build rapport quickly with clients and referrers., • Proactive and ambitious, with a genuine interest in helping businesses grow., • Comfortable using Microsoft Office, email systems and social media platforms., • Previous experience in sales, customer service, marketing or administration (not essential — we are open to juniors hungry to learn)., • Knowledge of property, surveying, legal services or professional services sector., • Familiarity with SEO, website CMS systems (e.g., WordPress) or CRM tools., • Experience managing social media accounts for a business. How to Apply Please send your CV and a short covering letter explaining why you are a great fit for this role.