Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues
Company Overview BUTT & CO (UK) LIMITED, trading as AutoSqueak, is a UK-based wholesaler and distributor of car care and cleaning products, supplying professional car wash centres, detailing businesses, and trade resellers. With a growing customer base — including an expanding portfolio of Chinese-speaking clients — the company is seeking a Commercial Manager to strengthen its sales operations, manage customer relationships, and support the company’s overall business growth. This position is particularly well suited to a candidate with a background in B2B sales, and commercial operations, who can take a hands-on approach in a dynamic, multicultural team environment. Main Responsibilities • Develop and implement commercial and sales strategies to achieve company revenue and growth targets., • Maintain strong relationships with existing clients while identifying and securing new wholesale and trade customers., • Utilise Chinese language skills to communicate effectively with Chinese-speaking clients, strengthen partnerships, and develop new sales opportunities., • Conduct market research to analyse trends, customer demand, and competitor activity, and recommend product and pricing strategies., • Manage supplier communications, assist with procurement and negotiation of product pricing and terms., • Prepare quotations, negotiate business contracts and sales agreements., • Work closely with the operations team to ensure timely order fulfilment and inventory coordination., • Support marketing initiatives, including promotional activities and digital content planning, to enhance brand awareness and sales performance., • Monitor sales performance and profit margins to ensure business objectives are achieved., • Identify business risks and propose process or service improvements., • Provide guidance to junior team members and assist in improving overall commercial efficiency. Skills and Experience • Minimum 3 years’ experience in sales, or commercial management., • Proven experience working with B2B clients (wholesale or distribution sector preferred)., • Strong commercial awareness and ability to identify new business opportunities., • Excellent communication, presentation, and negotiation skills., • Understanding of pricing, cost control, and profit analysis., • Strong organisational and multitasking abilities., • Chinese language skills to liaise with local Chinese-speaking clients, including car wash businesses, would be beneficial.
Job Description: We are looking for a creative and results-driven Digital Marketing Expert to join our dynamic team. The ideal candidate will have a deep understanding of digital marketing strategies, e-commerce platforms, and the fragrance industry. You will be responsible for developing and executing comprehensive digital marketing campaigns that enhance our brand visibility, engage our target audience, and drive sales growth. Key Responsibilities: Digital Strategy Development: Develop and implement comprehensive digital marketing strategies aligned with business goals. Conduct market research and competitor analysis to identify opportunities and trends in the fragrance e-commerce space. Define target audiences and create customer personas to tailor marketing efforts effectively. Content Marketing: Create and oversee the production of high-quality content, including blog posts, product descriptions, videos, and social media posts. Develop a content calendar to ensure consistent and timely content delivery across all digital channels. Collaborate with the creative team to produce visually appealing and engaging marketing materials. Search Engine Optimization (SEO): Optimize website content, product pages, and blog posts to improve organic search rankings. Conduct keyword research and implement SEO best practices to drive organic traffic. Monitor and analyze SEO performance, making data-driven adjustments as needed. Pay-Per-Click (PPC) Advertising: Manage and optimize PPC campaigns on platforms such as Google Ads, Bing Ads, and social media channels. Allocate budgets effectively to maximize ROI and achieve campaign objectives. Analyze campaign performance and adjust strategies to enhance results. Email Marketing: Develop and execute email marketing campaigns to nurture leads and retain customers. Segment email lists to deliver personalized and relevant content to different audience groups. Analyze email campaign metrics and optimize for higher open rates, click-through rates, and conversions. Social Media Management: Develop and implement social media strategies to increase brand awareness and engagement. Manage and grow our presence on platforms such as Instagram, Facebook, Twitter, Pinterest, and TikTok. Create, schedule, and publish engaging content that resonates with our audience. Monitor social media trends and adapt strategies to stay current and competitive. Analytics and Reporting: Utilize analytics tools (e.g., Google Analytics, Facebook Insights, SEMrush) to track and measure the effectiveness of digital marketing campaigns. Generate regular reports on key performance indicators (KPIs) and provide actionable insights. Use data to inform and refine marketing strategies for continuous improvement. Collaboration and Coordination: Work closely with the e-commerce, design, and product teams to ensure cohesive marketing efforts. Coordinate with external agencies, influencers, and partners to amplify marketing initiatives. Stay updated on the latest digital marketing trends, tools, and best practices to keep the company at the forefront of the industry.
Car Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £27,000-£45,000 + Comission, Depends on experience & Skills Job Type: Full-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: Assist in managing client consultations and support the vehicle sales process Provide exceptional service both face-to-face and over the phone Oversee administrative tasks related to sales and customer records Coordinate custom vehicle orders and aftersales requests Handle post-sale support, ensuring ongoing client satisfaction Maintain high standards of organisation, accuracy, and professionalism About You: Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) Excellent English communication skills – both written and verbal Well-organised, with a strong attention to detail Confident, polished, and customer-focused Able to manage multiple tasks in a fast-paced environment Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.
Job Description: We are seeking motivated and enthusiastic Business Development Interns to join our dynamic team. This internship offers a unique opportunity to gain valuable insights into the business development processes of a thriving e-commerce fragrance company. As a Business Development Intern, you will work closely with our experienced team to identify growth opportunities, build strategic partnerships, and contribute to the overall expansion of our brand. Key Responsibilities: Market Research and Analysis: Conduct comprehensive market research to identify trends, customer needs, and competitive landscape in the fragrance and e-commerce sectors. Analyze data to support strategic decision-making and identify potential areas for business growth. Lead Generation and Outreach: Assist in identifying and targeting potential business partners, influencers, and affiliates. Support the creation and execution of outreach strategies to establish and nurture relationships with key stakeholders. Partnership Development: Help develop and maintain relationships with existing partners to ensure long-term collaboration and mutual growth. Assist in negotiating partnership agreements and ensuring alignment with company objectives. Sales Support: Collaborate with the sales team to identify new sales opportunities and support the development of sales strategies. Assist in preparing sales presentations, proposals, and reports to support business development initiatives. Project Management: Support the planning and execution of business development projects, ensuring timely and successful completion. Coordinate with various departments to facilitate seamless project implementation. Performance Tracking and Reporting: Monitor and track the performance of business development activities, providing regular updates and insights to the team. Assist in the preparation of reports and presentations to communicate progress and outcomes to management.
Job Description: We are looking for a highly organized and proactive Administrative Assistant to manage and streamline our office operations. The ideal candidate will possess excellent administrative skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is essential in ensuring the smooth functioning of our daily operations, supporting various departments, and contributing to our overall success. Key Responsibilities: Office Administration: Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies. Coordinate appointments, travel arrangements, and logistics for the team. Organize and maintain physical and digital files, ensuring all records are accurate and up-to-date. Prepare and distribute internal communications, memos, and reports as needed. Assist in onboarding new employees by preparing necessary documentation and facilitating orientation. Customer Support: Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Assist in managing customer orders, returns, and exchanges to ensure a positive shopping experience. Collaborate with the customer service team to resolve any issues or concerns effectively. Data Management: Maintain and update databases, ensuring data integrity and confidentiality. Generate and analyze reports to support business decisions and identify areas for improvement. Utilize Microsoft Excel to create spreadsheets, track inventory, and manage sales data with precision. General Administrative Tasks: Handle incoming and outgoing mail, packages, and deliveries. Assist in organizing company events, meetings, and team-building activities. Perform general clerical duties such as photocopying, scanning, and filing documents. Benefits: Competitive salary and performance-based incentives. Flexible working hours and remote work opportunities. Employee discounts on our exclusive fragrance products.