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  • General Manager
    General Manager
    2 days ago
    £40000–£45000 yearly
    Full-time
    Croydon

    We are seeking an experienced and motivated General Manager to lead the day-to-day operations of our busy pub. This pivotal role requires a hands-on leader with a passion for hospitality, a strong commercial mindset, and a proven track record of creating outstanding customer experiences. You will be responsible for delivering exceptional service, driving sales, managing a high-performing team, and ensuring the venue operates efficiently, safely, and profitably, while inspiring teams to achieve operational excellence and business growth. Key Responsibilities • Oversee comprehensive pub operations, including bar, food service, events, and customer service., • Lead, motivate, and develop a high-performing team, including managers, supervisors, and front-line staff., • Manage recruitment, training, scheduling, and performance of all employees., • Uphold exceptional standards of service, cleanliness, and venue presentation., • Monitor and manage financial performance, including sales, labour costs, stock control, and profitability., • Develop and implement strategies to achieve revenue and profit targets., • Ensure strict compliance with licensing laws, health & safety regulations, and company policies., • Professionally manage customer feedback and resolve issues effectively., • Plan and execute promotions and marketing initiatives to drive footfall and revenue., • Cultivate strong relationships with suppliers and the local community. Requirements • Proven experience as a General Manager, Pub Manager, or senior Hospitality Manager., • Demonstrated strong leadership and people management capabilities., • Exceptional communication and customer service skills., • Robust financial and commercial acumen., • Experience in managing stock, budgets, and labour costs effectively., • Thorough knowledge of licensing regulations and health & safety standards., • Ability to thrive and make effective decisions in a fast-paced environment., • Personal Licence Holder (desirable, but not essential). What We Offer • Competitive salary and bonus scheme., • Opportunities for career development and progression., • Staff discounts and employee benefits., • Supportive and dynamic working environment., • Ongoing training and professional development.

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  • Sales Advisor
    Sales Advisor
    29 days ago
    £1000–£1200 monthly
    Part-time
    Surbiton

    About Kroovel Kroovel is a leading UK luxury transport provider delivering premium limo hire, chauffeur services, sports car rental, airport transfers nationwide. We work with private clients, events, corporate travellers, and VIP customers who expect exceptional service and attention to detail. As we continue to grow, we’re looking for a confident, results-driven Sales Advisor to help customers plan and book limousines and sports cars. The Role 1. You will be the first point of contact for new enquiries, helping customers choose the right vehicle service for weddings, proms, corporate events, airport transfers, and special occasions., 2. This is a consultative sales role focused on delivering premium experiences, not hard selling., 3. Responsibilities, 4. Respond to inbound calls, emails and website enquiries, 5. Convert leads into confirmed bookings, 6. Recommend suitable limo, chauffeur, sports car, yacht or aircraft options, 7. Prepare quotes and manage bookings in CRM, 8. Upsell premium packages and add-on services, 9. Maintain excellent customer relationships, 10. Coordinate with operations and fleet teams Requirements 1. Previous sales or customer service experience, 2. Confident communicator with strong closing skills, 3. Professional, polished and customer-focused, 4. Organised and target driven, 5. Comfortable using CRM and booking systems, 6. Interest in luxury travel or automotive industry preferred What We Offer 1. Competitive salary + commission/bonus, 2. Performance incentives, 3. Career progression in a fast-growing luxury brand, 4. Friendly, supportive team, 5. Exposure to high-end clients and events Why Join Kroovel? Work with one of the UK’s fastest-growing luxury mobility companies. From chauffeur-driven limousine hire to Self Drive Sports Car, you’ll help create unforgettable journeys for our clients every day. How to Apply Send your CV and a short cover letter today. Learn more about us at Kroovel Ltd Kroovel Ltd is an equal opportunities employer. Job Types: Full-time, Part-time Work Location: In person

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