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Senior Manager, Product (IRIS Elements) Competitive + Bonus + Benefits Remote, UK Permanent full time We are seeking an experienced Senior Manager, Product Management to lead the strategy, roadmap, and delivery of the IRIS Elements Platform, the cloud foundation that powers our suite of accountancy products used by thousands of firms across the UK. About the Opportunity As the Senior Manager for the IRIS Elements Platform, you will define how our platform evolves to meet the needs of accountants, partners, developers, and internal teams. Your remit includes core platform capabilities such as Administration, APIs, Integrations, Developer Portals, Reporting, and Onboarding. You’ll be instrumental in shaping platform innovation, enabling Product-Led Growth, and helping IRIS stay ahead through smart, responsible adoption of AI. This is a high-impact role with significant visibility across the business. What You’ll Do • Define and own a long-term platform strategy and roadmap., • Lead the development of administration experiences for both customers and internal teams., • Drive the strategy for APIs and third-party integrations, helping expand the IRIS ecosystem., • Deliver new platform capabilities that support commercial growth and customer adoption., • Partner with engineering to ensure platform scalability, security, compliance, and reliability., • Collaborate with marketing, sales, operations, and professional services on go-to-market plans., • Regularly engage with customers, user groups, and industry stakeholders to inform prioritisation., • Maintain high-quality documentation and communication around releases and platform updates., • Experience in Product Management within SaaS or platform-led environments., • Strong knowledge of API design, integration technologies, and developer-centric products., • Prior experience delivering admin or operational portal experiences (internal and external)., • Solid understanding of cloud security, authentication (OAuth/SSO), compliance, and data access control., • A track record of leading cross-functional teams and shaping technology direction., • Excellent communication skills with the ability to explain technical concepts clearly. At IRIS, we’re on a mission to empower accountancy firms with modern, cloud-led tools that simplify work and elevate client service. By joining us, you’ll have the opportunity to directly shape the evolution of one of the UK’s most widely used accountancy platforms. You’ll enjoy: • Competitive salary and benefits, • A collaborative culture with strong product and engineering partnerships Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS In the absence of the Assistant Director of Events, assume overall responsibility for the Events Department Assist the Assistant Director of Events in weekly revenue forecast, and assist in the preparation of the annual budget & sales & marketing plan. Attend the weekly Revenue Meeting in the absence of the Event Manager Monitor billing process & packag... ZIPC1_UKTJ

Sales Development Representative Up to £40k base + uncapped commission (OTE £15,000) UK-based | Hybrid (Staines office, 3/4 days per week + home working) The Company Join a market-leading construction management platform that outperforms competitors on ease of use, field adoption, and time-to-value. The product replaces paper and spreadsheets with a mobile-first solution for workforce management, inductions & compliance, time & attendance, competencies/qualifications, and real-time reporting - helping contractors reduce risk, cut admin, and improve margins. Used daily across hundreds of specialist contractors, demand is accelerating as construction technology continues to be one of the fastest-growing markets. The Role As an SDR, you will be a key driver of new pipeline generation, partnering closely with a team of over-achieving AEs (currently ~150% vs target) to break into high-value accounts. The role focuses on mid-market and enterprise opportunities, with a predominantly outbound approach alongside inbound qualification. Who You’ll Reach Owners/MDs, Operations/Commercial Directors, Finance Directors, Heads of HSQE, HR/Workforce leaders, Project Directors, and decision-makers within Tier 1 and Tier 2 contractors, M&E specialists, and large subcontractors across the UK. What You’ll Do • Build and execute targeted outbound campaigns into priority accounts (territory/account mapping, sequencing, multithreading)., • Create compelling, value-led messaging tied to compliance, productivity, and profitability outcomes., • Qualify inbound interest, run discovery, and book high-quality meetings/demos for AEs., • Collaborate with AEs on account strategy, event follow-up, and deal acceleration. What You’ll Bring • SDR/BDR or inside-sales experience (SaaS essential), with a strong outbound focus., • Clear, consultative communication skills and the ability to tailor messaging to multiple stakeholders., • Strong process discipline (CRM, sequencing, note-taking) and a proactive mindset. Why Join • Join a high-performing, scaling team with proven success., • Work alongside AEs consistently exceeding targets., • Uncapped earnings with accelerators and a realistic OTE, • Clear progression opportunities as the function and business continue to grow., • Sell a platform that wins on user adoption, compliance control, and measurable ROI—and is gaining rapid traction in a booming market., • 100% Club incentive trip for top performers., • Close-knit, ambitious team environment. • If you’re looking for ownership, impact, and a clear path into closing while selling a product customers genuinely value, this is a strong next step.

Multimedia Intern Department: Product & Marketing Location: Chertsey, Surrey Duration: 12 months Start date: ASAP 2026 We are offering exciting intern opportunity within our Product & Marketing Department, supporting activities across the UK and Europe. This is a fantastic opportunity for motivated, detail-oriented individuals who want real hands-on experience in a fast-paced, international technology environment. Key Responsibilities: Multimedia Design & Creative Support • Design and update marketing collateral in line with brand guidelines, including:, • Brochures (product line-ups, verticals &solutions brochures), • Sales flyers and best-seller guides, • Event and exhibition graphics (banners, signage, stands), • Campaign assets (digital & print ads, teaser videos, Digital Graphics (general)), • PowerPoint sales decks and product presentations, • Create visuals for social media platforms, • Ensure brand consistency across all graphic outputs Marketing Coordination & Support • Assist in planning and coordinating product marketing campaigns for delivery across Europe, • Where applicable liaise with country teams to obtain translations and create language files, • Support event preparation (design assets, promotional items, logistics), • Maintain and organise digital asset libraries (design files, image banks) Administrative Tasks • Help schedule and organise internal team meetings and project check-ins, • Record minutes, actions, and maintain shared documentation, • Assist with vendor coordination (e.g., print houses, creative agencies) Research & Insights • Conduct desk-based research on market trends, competitor creative, and design inspiration, • Benchmark Hanwha’s marketing materials against industry best practices Essential skills: • Strong multimedia design skills, proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro) and Canva. Proficient in Microsoft Office Suite (Word, Excel, Outlook), • A recent Graduate in Graphic Design, Art & Design, Creative Media Practice, Digital Media, Visual Communication, Advertising & Marketing Communications or equivalent, • Excellent organizational and multitasking skills, • Strong written and verbal communication skills, • Attention to detail and accuracy in handling administrative tasks, • Friendly, approachable and a can-do attitude! Location: The jobholder is required to be located at Hanwha Vision Europe Ltd, Heriot House, Heriot Road, Chertsey, Surrey, KT16 9DT – Our normal office hours are 09:00 – 17:00, Monday to Friday, but the jobholder may be required to work outside of these hours as and when required to meet business needs. The role may also include travel outside of the UK from time to time. What You’ll Gain • Hands-on experience in a global technology business, • Exposure to product launches, marketing campaigns, and live events, • Cross-functional collaboration with regional and HQ teams, • Real project ownership and measurable impact, • Mentorship and professional development

You have experience working as part of an events sales or planning team in a hotel or venue where you regularly conducted sales appointments and show rounds. Meeting & Events Sales Conversion Executive - Old Windsor. Are you motivated by converting event sales bookings?.

You have experience working as part of an events sales or planning team in a hotel or venue where you regularly conducted sales appointments and show rounds. Are you motivated by converting event sales bookings?. De Vere Beaumont Estate, one of the largest hotel event venues in the UK has an opening

ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS In the absence of the Assistant Director of Events, assume overall responsibility for the Events Department Assist the Assistant Director of Events in weekly revenue forecast, and assist in the preparation of the annual budget & sales & marketing plan. Attend the weekly Revenue Meeting in the absence of the Event Manager Monitor billing process & package allowances in Opera Manage the departmental rota and assist with monitoring lieu & holiday Monitor a share of the events and strategize workload for each department member Support daily, weekly and monthly team briefings Create a harmonious and engaged working environment Work closely with the Events and Group Sales Team in negotiating for business, including hotel site inspections and the entertainment of clients, travel agents etc. Be responsible for the communication of all Event and Group activity to the front line team, through the distribution of timely and detailed Banqueting Event Orders, memo's, group summaries Support the relevant departments for all requirements o...

Events Manager - £40,000 + Exceptional Benefits Package Take your career to the next level in a luxury 5-star hotel environment We're looking for an experienced Events Manager to join a prestigious hotel in Ascot. This is a fantastic opportunity for a passionate professional to step into a leadership-focused role, delivering high-end events while developing within a renowned hospitality environment in Ascot. Why apply / What's in it for you? Competitive salary of £40,000 Access to medical cover, life assurance and a pension scheme Complimentary overnight stays with breakfast after 6 months' service 50% discount on food and beverage across the group Invitations to seasonal parties and local social events Complimentary meals provided whilst on duty Free uniform laundry Access to season ticket and cycle-to-work loan schemes Complimentary internet for personal use Long service recognition and rewards Exclusive discounts across 1000+ retailersKey Responsibilities: As Events Manager, you'll play a key role in leading the department and delivering exceptional guest experiences: Oversee the Events Department in the absence of senior leadership Support forecasting, budgeting, and sales planning Manage team rotas, holidays and workload distribution Lead team briefings and foster a positive working environment Coordinate event logistics and ensure smooth delivery from start to finish Communicate all eve...

ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS Check that the event spaces are set as per the corresponding function sheet and clients instructions. Coordinates the set-up of meeting rooms to ensure that they are maintained to 'Show-round' standard when not in use. Takes overall responsibility for guest & staff satisfaction, by assisting the In-Room Dining and Event Operations Manager in directing events operations. Seeks opportunities to improve the guest experience by seeking feedback, evaluating service levels, and developing strategies to improve areas of concern. Ensure that the department is well organised and the required administration is carried out accurately and timely. Conducts daily pre-shift meetings to allocate tasks to the team, discuss event detail and or special requests whilst ensuring efficient staffing levels for the needs of the business. Attend weekly function meetings and daily hotel briefings in the absence of In-Room Dining and Event Operations Manager Ensures that all storage areas, still rooms and bar areas are cleaned and inspected on a regular basis. Guarantee that the highest standard of service and product is delivered to our guests at all times and review regularly. Manage department stock and ordering process while controlling operating costs, payroll and departmental expenses against the P&L. Have a high level of presence within the department to lead by example through a 'hands on' approach. Be confident in communicating with guests to ensure that their expectations are met and exceeded by providing a personalised service. Log any guest information accurately, using our guest information platforms. Be responsible of back of house and preparations areas to ensure overall cleanliness and organisation at all times through regular monitoring. Ensure that all billing and cashiering are conducted as per the required standards. Aim to achieve guest and team engagement targets in line with our scorecard. Ensure that your department achieve financial targets whilst maintaining a cost conscious approach. Promotes a cross-disciplined culture, which encourages employees to build strong working relations across all teams, and to respect different roles and responsibilities. Manage and deliver an effective training and development system for the team to ensure that they meet the required standards and develop in their roles. Work closely with the Director of Events, Events Sales Team and culinary team ensuring communication throughout the department is streamlined. Complete performance reviews, set employee goals and coach individual's development. Work with In-Room Dining and Event Operations Manager to create rotas and manage shifts patterns in line with business levels, taking into account holidays, sickness and ensure accurate record keeping on the relevant systems. Co-ordinate with In-Room Dining and Event Operations Manager to build agency staffing forecasts and ensure that these are communicated in good time Work across both Event Operations and In-Room Dining departments in line with business requirements, under the direction of Director of Food & Beverage QUAIFICATIONS & DESIRABLES Hotel school diploma or equivalent 5 star hotel experience Previous similar experience Food and wine knowledge Commercial and Business awareness Excellent interpersonal skills Leadership skills Influencing skills Training skills Complaint handling/Problem solving Motivator Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.c272c101-f45c-4783-b4a0-50ad222b87c0

The Person The successful Hotel Events Sales Manager will have the following: Previous experience in an Events or Event Sales role within a luxury hotel environment Strong organisational and coordination skills, with the ability to manage multiple events simultaneously Highly computer literate, idea

A major UK event venue is offering a 12-month Events Sales Office Placement starting in September 2026. You will assist in the sales office, responding to enquiries, creating tailored proposals, and gaining hands-on experience in event planning and execution.

To provide structured operational support to the Sales function by managing CRM, order administration, and event logistics — enabling the Sales Lead to focus on revenue growth, partnerships, and strategic expansion. Prepare sales kits and event documentation. Ensure all active sales opportunities

Contribute to product marketing messages and collaborate with marketing on product‑related assets. Reporting to the Event Department team and working closely with Sales, Marketing, Product Management, and external partners across the HVME and MEA regions. Collaborate with research, marketing, and

At De Vere Beaumont Estate – one of the UK’s largest event venues – we’re offering a 12 month Events Sales Office Placement starting in September 2026. During your placement, you’ll spend most of your time in our Sales Office, getting involved in how enquiries turn into confirmed events. T

A culinary and event service provider in Weybridge is seeking an Event Sales Executive to join their dynamic team.The role involves daily client communication, managing event inquiries, proposing tailored solutions, and ensuring client satisfaction.Candidates should exhibit strong negotiation and or

Role Overview proAV are a leading global audio-visual integrator, providing AV support and event services across multiple client partnerships globally. Our immediate requirement is for an experienced director of managed services, client solutions, to be a key part of our Egham team, taking full responsibility for: • Defining and delivering the support/managed services growth strategy, with full ownership of revenue, margin, utilisation and profitability., • Driving new business development and account expansion, converting project-based clients into long-term support services contracts., • Leading the productisation and innovation of scalable support services offerings, underpinned by clear value propositions and SLAs., • Building and maintaining senior client relationships, acting as the escalation point for key enterprise accounts., • Providing commercial leadership across sales, operations and service delivery to facilitate all business opportunities. Role Purpose: The director of managed services, client solutions, will own the strategic growth, commercial performance and operational development of proAV’s global managed services offering. This role is responsible for transforming managed services into a scalable, productised and high-growth recurring revenue stream, while maintaining best-in-class service delivery, client satisfaction and SLA performance across enterprise clients. The role sits at the intersection of commercial strategy, client engagement, service design and operational execution, and is a key leadership position within proAV’s future growth agenda. Key Accountabilities 1. Managed Services Strategy & Growth • Define and deliver a managed services growth strategy aligned to proAV’s wider commercial objectives, supporting BAU, project and regional sales revenue., • Drive a land-and-expand strategy within existing enterprise clients, converting project-only customers into long-term managed services contracts., • Identify and prioritise target verticals (e.g. financial services, legal, corporate) and develop tailored managed services propositions for each., • Support the commercial performance of the managed services function by driving revenue growth, maintaining strong margins, optimising utilisation and improving customer retention. 2. Service Productisation & Innovation: • Design, package and price scalable managed services offerings, including (but not limited to): Managed video conferencing, VIP/white-glove support, Estate/room health checks, Digital signage & content management, AV room certification services, • Develop clear value propositions, ROI models and SLA frameworks to support sales and renewals., • Own the managed services product roadmap, including automation, tooling and service innovation initiatives., • Work closely with operations, technology and partners to ensure services are repeatable, measurable and scalable. 3. Client Engagement & Account Expansion • Own senior stakeholder relationships within key enterprise accounts., • Map client organisations to identify decision-makers, influencers and expansion opportunities., • Establish a structured cadence of face-to-face engagement, executive reviews and service governance., • Support contract renewals, tenders, RFPs and client presentations as required. 4. Commercial Leadership & Team Management • Lead and develop the commercial/managed services team, setting clear targets and accountability., • Define and agree divisional budgets, forecasts and growth plans., • Set individual objectives, conduct performance reviews and support professional development., • Promote managed services capabilities across the wider sales organisation to drive internal alignment and pipeline generation. 5. Operational Oversight & Performance • Work in close partnership with operations to ensure managed services delivery meets or exceeds SLAs., • Analyse coverage, utilisation and performance data to identify gaps, risks and opportunities., • Define resourcing strategies across employed engineers, contractors and partners globally., • Ensure accurate forecasting, CRM hygiene and reporting to senior leadership., • Monitor invoicing, revenue recognition and financial performance against targets. 6. Governance, Reporting & Leadership • Report regularly to SMT on managed services performance, risks and growth opportunities., • Contribute to the wider strategic direction of proAV as part of the senior leadership team., • Ensure managed services aligns with proAV’s quality, compliance and brand standards. Success Measures (12-18 Months): Sustainable growth in managed services recurring revenue. Increased penetration of managed services within existing enterprise clients. Launch and adoption of new productised managed services offerings. Improved utilisation, SLA performance and delivery efficiency. Strong client advocacy, retention and referenceability. A scalable managed services operating model capable of supporting global growth. Experience & Profile: Senior leadership experience in managed services, enterprise services or solutions-led organisations. Experience productising services and taking them to market. Comfortable engaging at board and C-suite level with enterprise clients. Data-driven, structured and operationally credible. Collaborative leader able to influence sales, operations and technology. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply

Assistant F&B Manager - Great Hotel Company - Windsor Areas - Up To 35k Package + Benefits IMMEDIATE START About the Role Our client is seeking an experienced and motivated Assistant Food & Beverage Manager to join their hotel team in Windsor. This is a hands-on leadership role supporting the delivery of high-quality food and beverage operations across our restaurant, bar, lounge, room service, and conference & banqueting facilities. The successful candidate will play a key role in ensuring exceptional guest experiences, strong financial performance, and seamless event execution. Key Responsibilities Food & Beverage Operations Support the F&B Manager in overseeing daily operations across all F&B outlets. Ensure high standards of service, presentation, and food quality are consistently delivered. Lead by example during service, maintaining a visible presence on the floor. Monitor guest satisfaction and respond promptly to feedback and complaints. Ensure compliance with food safety, hygiene, and licensing regulations. Conference & Banqueting Assist in the planning and execution of conferences, weddings, private events, and corporate functions. Liaise with the Sales and Events team to ensure accurate event briefs and smooth handovers. Conduct pre-event briefings and coordinate service teams during functions. Ensure room set-ups meet event specifications and brand standards. Oversee event billing accuracy and post-event follow-up where required. Team Leadership & Development Support recruitment, onboarding, and training of F&B team members. Create and manage rotas in line with business levels and payroll targets. Motivate and develop the team to achieve service excellence. Conduct performance reviews and provide ongoing coaching. Financial & Administrative Duties Assist with stock control, ordering, and supplier management. Monitor GP margins, waste control, and cost management. Support budgeting and forecasting processes. Ensure accurate cash handling and compliance with company procedures. Candidate Profile Essential: Previous supervisory or assistant management experience in a hotel F&B environment. Experience working with conference and banqueting operations. Strong leadership and team management skills. Excellent communication and organisational abilities. Knowledge of food safety legislation and licensing laws. Flexibility to work evenings, weekends, and bank holidays. Desirable: Hospitality qualification (e.g., NVQ, Diploma, or equivalent). Experience with hotel PMS and EPOS systems. WSET or other beverage-related certification. Personal Attributes Passionate about hospitality and guest service. Proactive, hands-on, and solution-focused. Strong attention to detail. Calm under pressure, particularly during large-scale events. Commercially aware with a drive to achieve targets. What They Offer Competitive salary (based on experience). Service charge and performance-based incentives. Staff meals on duty. Company benefits and employee discounts. Career development opportunities within the group. TPBN1_UKCT

Are you looking for your next role as an Assistant Restaurant Manager? We have an opening for an Assistant Restaurant Manager to join the team at De Vere Beaumont Estate in Old Windsor. As the Assistant Restaurant Manager you will help to manage the day to day running of the Hotel dining areas, providing high quality food and beverage experiences to all our guests. You will monitor and review monthly sales performance and service standards whilst leading, training and supporting the waiting team. Your skills & experience: • You have restaurant experience and a service orientated approach with a passion for high standards and delivering memorable experiences • You have a positive approach and excellent communication skills with the ability to motivate, inspire and develop a team • You will be organised, flexible and able to work well under pressure Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and become part of our dedicated team, delivering exceptional guest experiences every day. The Pay & Benefits: At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That's why we are proud to offer the following benefits for the role of Assistant Restaurant Manager. £33,000 per year A share of the Restaurant Service Charge to help boost your earnings and reward you for the service you deliver Free meals on duty in our colleague dining facilities Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher. Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage. 31 days holiday each year (increasing annually up to 33 days) Venue closure over the Christmas period allowing you time off to enjoy the festive season Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities. We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support. Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling. Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it. We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event. Subsidised travel options to support your journey to or from work Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties. Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones. De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of food and beverage outlets and some great bars on site, so we regularly host some pretty incredible conferences, events and weddings. Your commute: based just 3 miles from Windsor, minutes from J13 of the M25 and 15 minutes from Heathrow; Egham station is also 3 miles away with fast connections to London Waterloo and Reading. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. TPBN1_UKCT

ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS Check that the event spaces are set as per the corresponding function sheet and clients instructions. Coordinates the set-up of meeting rooms to ensure that they are maintained to "Show-round" standard when not in use. Takes overall responsibility for guest & staff satisfaction, by assisting the In-Room Dining and Event Operations Manager in directing events operations. Seeks opportunities to improve the guest experience by seeking feedback, evaluating service levels, and developing strategies to improve areas of concern. Ensure that the department is well organised and the required administration is carried out accurately and timely. Conducts daily pre-shift meetings to allocate tasks to the team, discuss event detail and or special requests whilst ensuring efficient staffing levels for the needs of the business. Attend weekly function meetings and daily hotel briefings in the absence of In-Room Dining and Event Operations Manager Ensures that all storage areas, still rooms and bar areas are cleaned and inspected on a regular basis. Guarantee that the highest standard of service and product is delivered to our guests at all times and review regularly. Manage department stock and ordering process while controlling operating costs, payroll and departmental expenses against the P&L. Have a high level of presence within the department to lead by example through a 'hands on' approach. Be confident in communicating with guests to ensure that their expectations are met and exceeded by providing a personalised service. Log any guest information accurately, using our guest information platforms. Be responsible of back of house and preparations areas to ensure overall cleanliness and organisation at all times through regular monitoring. Ensure that all billing and cashiering are conducted as per the required standards. Aim to achieve guest and team engagement targets in line with our scorecard. Ensure that your department achieve financial targets whilst maintaining a cost conscious approach. Promotes a cross-disciplined culture, which encourages employees to build strong working relations across all teams, and to respect different roles and responsibilities. Manage and deliver an effective training and development system for the team to ensure that they meet the required standards and develop in their roles. Work closely with the Director of Events, Events Sales Team and culinary team ensuring communication throughout the department is streamlined. Complete performance reviews, set employee goals and coach individual's development. Work with In-Room Dining and Event Operations Manager to create rotas and manage shifts patterns in line with business levels, taking into account holidays, sickness and ensure accurate record keeping on the relevant systems. Co-ordinate with In-Room Dining and Event Operations Manager to build agency staffing forecasts and ensure that these are communicated in good time Work across both Event Operations and In-Room Dining departments in line with business requirements, under the direction of Director of Food & Beverage QUAIFICATIONS & DESIRABLES · Hotel school diploma or equivalent · 5 star hotel experience · Previous similar experience · Food and wine knowledge · Commercial and Business awareness · Excellent interpersonal skills · Leadership skills · Influencing skills · Training skills · Complaint handling/Problem solving · Motivator Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Senior Manager, Product Operations Competitive + Bonus + Benefits Slough, UK Permanent full time We are seeking a highly skilled Senior Manager, Product Operations to drive operational excellence across our Product organisation. With millions of users relying on our technology, from payroll to education to accountancy. You will play a key role in ensuring our product strategies translate into scalable, efficient, and commercially effective operations. The Opportunity As Senior Manager, Product Operations, you will operate at a senior leadership level, setting direction for how Product turns strategy into action. You will optimise processes, systems, governance structures, pricing, and performance frameworks ensuring IRIS continues to scale efficiently while delivering exceptional outcomes for customers and the business. You will be a key interface between Product, Commercial, Finance, Technology, Customer, and Executive teams, and will lead high‑performing individuals across Product Operations. What You’ll Do • Lead the operational framework that supports IRIS’ Product function., • Develop and improve product policies, governance processes, and documentation., • Own individual product pricing for selected products or services., • Perform market and competitor pricing analysis; design and maintain pricing models., • Define KPIs, interpret data, and turn insights into actionable recommendations., • Coordinate complex cross‑functional work across Product, Sales, Finance, Technology, and Engineering., • Oversee systems, workflows, pricing structures, and reporting capabilities., • Drive automation and process optimisation to support scalability., • Lead and support change programmes, assessing operational impact and readiness., • Build, mentor, and lead high‑performing Product Operations teams. What We’re Looking For • Strong background in Product Operations, Product Management, or Commercial Operations., • Proven experience in pricing analysis and pricing model development., • Excellent commercial, financial, and analytical skills., • Deep understanding of product lifecycle operations, governance, and cross‑functional delivery., • Strong stakeholder influence and relationship‑building skills., • Experience leading teams and driving complex change initiatives., • Strategic mindset with hands‑on operational execution ability. Why Join IRIS? • Impact: Play a central role in shaping the operational engine behind one of the UK’s most widely used software portfolios., • Growth: Join a progressive, ambitious Product organisation., • Recognition: Work for an employer certified as a Great Place to Work®., • Innovation: Be part of a company that embraces continuous improvement and transformation. Apply now to shape the future of IRIS’ Product Operations and drive meaningful impact across our products and customers. Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible