About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Summary We are seeking an experienced and results-driven Sales Manager to lead our sales team, drive revenue growth, and expand our market presence. The Sales Manager will be responsible for developing strategic sales plans, managing key customer relationships, mentoring sales staff, and achieving monthly and annual sales targets. Key Responsibilities Develop and implement effective sales strategies to achieve business objectives. Lead, train, and motivate a team of sales representatives to exceed performance targets. Identify new business opportunities and ensure customer satisfaction and retention. Conduct regular market research and competitor analysis to stay ahead in the industry. Manage the entire sales process from lead generation to closing deals. Monitor and report on sales performance metrics, adjusting strategies as needed. Maintain strong relationships with key clients and stakeholders. Collaborate with the marketing team to plan and execute promotional campaigns. Prepare sales forecasts, budgets, and regular reports for senior management. Ensure compliance with company policies, pricing structures, and quality standards. Qualifications and Skills Bachelor's degree in Business, Marketing, or a related field (MBA is a plus). 4–7 years of proven experience in a sales leadership role. Strong understanding of sales techniques, customer relationship management (CRM) tools, and market dynamics. Excellent communication, negotiation, and interpersonal skills. Leadership and team management abilities. Analytical mindset with strong problem-solving skills. Ability to work under pressure and meet tight deadlines. Proficiency in MS Office and sales software (e.g., Salesforce, Zoho CRM).
Are you a recent graduate or just finished college? Eager to dive into the workforce this summer? Ready to unlock new opportunities and kickstart your professional journey? Look no further! We’ve partnered with an ambitious client based in Slough who’s set to make waves this year. And guess what? We’re assembling a squad of game changers to help them expand nationally. What You’ll Be Doing: Every Day, Every Campaign: Engage with customers, represent our clients and their brands across three exciting campaign types: business-to-business, business-to-consumer residential, and events. Flexible Workdays: Our office operates from Monday to Saturday. Personalised Coaching: Get one-on-one guidance to hit those targets out of the park. Full product training and sales coaching is provided as well. Team Power-Ups: Regular meet-ups and skill-building sessions to boost productivity. Fun Rewards: Celebrate your hard work with social activities and team bonding. Global Adventures: National and international events and work trips (yes, all expenses covered!). Who The Team Are Looking For: Experience Not Required: Full sales coaching and product training provided. Team Players: Thrive in both collaborative and independent settings. Work Ethic: Honest, hardworking, and hungry to learn. Communication Pros: Great at connecting with people. Strong English communication skills are required. Uncapped Earnings: On average, making £450-£600 per week, this subcontracted sales role offers your earnings the chance to soar as you gain experience in this commission-only opportunity. Flexible Schedule: Our doors swing open Monday to Saturday. If you can commit to four, five or six full days a week, you’re the ideal candidate. Now offering immediate starts. Note - All the applicants have to be age 18 or over as the role involves signing contracts with the customers and legally, you have to be age 18 to do this in the UK.