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  • Senior Brand Manager – Tattu UK & Dubai
    Senior Brand Manager – Tattu UK & Dubai
    4 hours ago
    £55000–£60000 yearly
    Full-time
    Manchester

    Job Ref: PER1676 Branch: Permanently Unique Group Location: Permanently Unique Restaurant Group, Salford Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 08/10/2026 Closing date: 19/11/2026 Senior Brand Manager – Tattu UK & Dubai Reporting to: Sales & Marketing Director Location: Manchester, with regular UK travel Salary Package: Up to £45 plus tronc (total package up to 60k) About Tattu Tattu is a modern asian dining experience, renowned for its distinctive interiors and immersive guest experiences. With an established portfolio of restaurants across the UK and a growing international presence, this is an opportunity to play a leading role in the next stage of Tattu's development. Role Overview The Senior Brand Manager will take strategic ownership of the Tattu brand, leading its positioning, marketing strategy and commercial activation across the UK and international markets. Reporting to the Sales & Marketing Director, the role will be responsible for developing and delivering the annual brand plan, managing significant marketing budgets and ensuring that all activity contributes to brand growth, guest acquisition, bookings and revenue. The Senior Brand Manager will provide clear leadership to the marketing team and coordinate internal departments, restaurant teams, agencies and commercial partners. They will act as the senior day-to-day authority for the brand, ensuring work is strategically aligned, commercially effective and delivered to the highest standard. This is a senior, highly visible role requiring strong strategic judgment, creative leadership and the ability to turn ambitious ideas into measurable commercial results. Key Responsibilities Brand Strategy and Leadership • Take ownership of the development and implementation of the annual Tattu brand and marketing strategy., • Translate the company's wider commercial objectives into clear brand priorities, campaigns and market-specific plans., • Define and continually evolve Tattu's positioning, proposition, audience strategy and key messages., • Act as the senior brand guardian, ensuring Tattu is represented consistently and distinctively across every guest touchpoint., • Identify emerging consumer behaviours, cultural trends and market opportunities that can strengthen the brand., • Provide well-considered strategic recommendations to the Sales & Marketing Director and senior leadership team., • Maintain a strong understanding of the competitive landscape across premium hospitality and luxury lifestyle sectors. Commercial and Performance Ownership • Develop marketing plans that directly support bookings, revenue, guest acquisition, retention and frequency., • Take ownership of Tattu's marketing budget, ensuring investment is prioritised effectively and controlled responsibly., • Establish clear objectives, KPIs and reporting structures for all major marketing activity., • Analyse performance across paid media, CRM, social media, website, PR, partnerships and local marketing., • Use data, guest insight and market intelligence to inform decisions and optimise activity., • Present clear performance updates and commercial recommendations to senior stakeholders., • Challenge activity that is not delivering sufficient brand or commercial value. Campaign and Activation Leadership • Lead the development of integrated brand campaigns across paid, owned, earned and in restaurant channels., • Own the strategic direction of seasonal campaigns, menu launches, restaurant openings, events and major brand moments., • Set the campaign proposition, audience, objectives, channel strategy and measurement framework., • Ensure campaigns are delivered accurately, on time and within budget., • Oversee detailed campaign plans while delegating appropriate elements to the wider team., • Maintain a forward-looking marketing calendar that balances long-term brand building with immediate commercial priorities., • Lead post-campaign reviews and ensure learnings are carried into future activity. Creative and Content Direction • Set the creative direction for Tattu campaigns and ensure all output reflects the quality and ambition of the brand., • Develop and approve briefs for graphic design, photography, videography, social content and external creative partners., • Lead the planning of significant content shoots and brand productions., • Review and approve key creative work, copy and campaign assets before release., • Build a strong and varied content strategy that supports brand storytelling and commercial conversion., • Ensure the brand continues to feel culturally relevant, distinctive and ahead of its competitors., • Maintain exceptional standards of accuracy and attention to detail across all output. Digital, CRM and Guest Journey • Lead Tattu's digital marketing strategy across paid social, search, website, CRM and emerging platforms., • Work closely with agency partners to set media strategy, allocate budgets and improve return on investment., • Oversee the digital guest journey from initial discovery through to booking and post-visit communication., • Identify opportunities to improve website performance, conversion rates and database growth., • Develop a CRM strategy that strengthens guest relationships, loyalty, retention and visit frequency., • Ensure customer data and insight are used effectively to support personalised and relevant communications., • Maintain oversight of digital reporting and hold agencies accountable for performance. Restaurant Openings and International Growth • Lead the brand and marketing workstreams for new restaurant openings and market launches., • Develop launch strategies that build awareness, generate demand and establish strong local relevance., • Work closely with operations, sales, reservations, creative, digital and PR teams to coordinate every stage of an opening., • Adapt the Tattu proposition appropriately for different markets while protecting the core brand identity., • Build relationships with local agencies, partners, media and cultural influencers where required., • Support the development of Tattu's international marketing structure, processes and standards., • Travel to restaurant locations and new markets to provide hands-on leadership during critical periods. PR, Partnerships and Brand Reputation • Set the strategic direction for Tattu's PR, influencer and partnership activity., • Manage senior relationships with PR agencies and ensure activity supports agreed brand and commercial objectives., • Identify high-value partnerships with luxury, fashion, entertainment, travel and lifestyle brands., • Lead the marketing strategy for high-profile events, collaborations and guest experiences., • Protect and enhance Tattu's reputation, responding appropriately to potential brand risks., • Evaluate partnership and PR opportunities based on audience relevance, reach, return and long-term brand value. Team Leadership and Development • Lead, motivate and develop members of the team., • Set clear responsibilities, objectives and performance expectations., • Create an accountable working culture in which individuals take ownership and deliver without requiring repeated follow-up., • Coach team members to improve their strategic thinking, communication, organisation and commercial understanding., • Allocate work effectively, balancing development opportunities with business priorities., • Foster strong collaboration across the wider creative and operational teams. Skills and Experience Essential • Significant experience in a senior brand, marketing or integrated communications role for at least one luxury / premium band., • Ability to operate effectively in a fast-moving, entrepreneurial and highly ambitious business., • A strong track record of developing and delivering commercially successful brand strategies., • Demonstrable experience leading complex, multi-channel campaigns., • Strong understanding of digital marketing, CRM, social media, PR, content and performance reporting., • Experience leading and developing a high-performing marketing team., • Confidence managing agencies, suppliers and senior stakeholder relationships., • Excellent strategic, creative and commercial judgment., • Strong analytical skills and the ability to translate performance data into clear actions., • Exceptional communication, presentation and influencing skills., • Excellent attention to detail and the ability to maintain high standards across multiple projects. Personal Attributes • Confident, credible and able to influence at a senior level., • Passionate about premium hospitality., • Highly organised, decisive and accountable., • Proactive and able to anticipate requirements before they become urgent., • Calm and solutions-focused when managing pressure or competing priorities., • Collaborative, approachable and committed to developing others., • Ambitious for the brand and motivated by the opportunity to help shape its future growth. Measures of Success Success in the position will be measured through: • Delivery of a clear and commercially effective Tattu brand strategy., • Growth in bookings, revenue, brand awareness and guest consideration., • Strong return on marketing investment across key channels and campaigns., • Successful delivery of restaurant openings, launches and major brand moments., • Effective management of budgets, agencies and resources., • Improved guest acquisition, CRM growth, retention and frequency., • Consistent brand standards across all locations and touchpoints., • Quality, accuracy and timely delivery of marketing activity., • Development and performance of the Tattu marketing team., • Strong relationships with senior stakeholders, restaurant teams and external partners.

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  • Restaurant General Manager
    Restaurant General Manager
    2 months ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    General Manager – Basrah Lounge Job Type: Full-time Schedule: Flexible hours, including evenings, weekends and bank holidays Basrah Lounge is looking for an experienced, confident and hands-on General Manager to oversee the daily operation of our busy restaurant and lounge. The successful candidate will be responsible for leading the team, maintaining excellent customer service, managing staff performance and ensuring the venue operates smoothly, efficiently and to a consistently high standard. Key Responsibilities • Oversee the day-to-day running of the restaurant and lounge, • Lead, support and motivate front-of-house, bar and kitchen teams, • Create and manage weekly staff rotas using the Deputy app, • Monitor employee attendance, lateness, breaks, availability and working hours, • Approve timesheets and ensure staff hours are recorded accurately, • Ensure each shift is appropriately staffed according to business needs, • Recruit, train and onboard new employees, • Conduct staff meetings, performance reviews and disciplinary procedures when required, • Set clear expectations and ensure all team members follow company policies, • Maintain excellent standards of customer service, • Handle customer enquiries, complaints and special requests professionally, • Oversee table bookings, events and busy service periods, • Monitor stock levels and coordinate ordering with suppliers, • Reduce unnecessary waste and control operational costs, • Oversee cash handling, tills, end-of-day reports and banking procedures, • Monitor sales performance and help achieve business targets, • Ensure the venue remains clean, organised and presentable, • Carry out regular checks of the restaurant, kitchen, toilets and customer areas, • Ensure compliance with food hygiene, health and safety, licensing and fire-safety requirements, • Work closely with the owners and provide regular updates on staffing, sales, customer feedback and operational issues, • Step in and support the team during busy periods when required, • Identify ways to improve service, efficiency and the overall customer experience Skills and Experience • Previous experience as a General Manager, Restaurant Manager or in a similar senior hospitality role, • Strong leadership and people-management skills, • Experience creating rotas and managing staff through Deputy or a similar workforce-management system, • Excellent communication and customer-service skills, • Confident handling complaints and resolving problems calmly, • Good understanding of stock control, labour costs, cash handling and sales targets, • Knowledge of food hygiene, health and safety and licensing requirements, • Highly organised, reliable and able to work under pressure, • Comfortable managing a busy restaurant and lounge environment, • Flexible availability, including evenings, weekends and bank holidays, • A hands-on management style and willingness to support all areas of the business What We Offer • A senior leadership position within a growing hospitality business, • A friendly and lively working environment, • The opportunity to make a genuine impact on the venue’s performance, • Competitive salary based on experience, • Staff benefits and additional incentives to be discussed If you are an experienced hospitality manager with strong leadership skills and a passion for providing excellent customer experiences, we would love to hear from you. Please apply with your CV and a short explanation of your relevant management experience.

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  • General Manager
    General Manager
    2 months ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    GENERAL MANAGER – BASRAH LOUNGE We are looking for an experienced, confident and highly organised General Manager to take full responsibility for the day-to-day operation of Basrah Lounge. This is a senior management position. We need someone who can lead from the front, manage a large team, maintain high standards and take ownership of the business when the owners are not present. Key Responsibilities • Lead, manage and motivate the entire restaurant and lounge team., • Manage supervisors, assistant managers, front-of-house, kitchen and support staff., • Ensure every department is properly staffed and operating efficiently., • Prepare and manage staff rotas while controlling labour costs., • Recruit, train, develop and performance-manage employees., • Deal professionally with staff issues, complaints and disciplinary matters., • Maintain excellent standards of customer service and guest experience., • Handle customer complaints and resolve problems quickly and professionally., • Ensure food hygiene, health & safety, licensing and company procedures are followed at all times., • Maintain excellent standards of cleanliness throughout the premises., • Monitor sales, staffing costs, wastage and other key operating costs., • Review daily and weekly performance and identify areas requiring improvement., • Monitor cash handling, till procedures, voids, discounts and end-of-day reporting., • Manage stock levels, ordering and supplier relationships., • Oversee busy weekends, events and entertainment nights., • Carry out regular management meetings and communicate clear expectations to the team., • Ensure opening and closing procedures are completed correctly., • Identify problems before they become serious and take responsibility for resolving them., • Report directly to the owners with clear updates on performance, staffing, customer feedback and any operational concerns. What We Are Looking For The successful candidate should have strong previous General Manager or senior restaurant management experience, preferably within a high-volume restaurant, lounge or hospitality venue. You must be: A strong leader • Hands-on • Commercially aware • Highly organised • Reliable • Professional • Confident managing a large team • Excellent with customers • Able to work under pressure • Comfortable taking accountability This is not simply a floor manager position. We are looking for someone capable of taking ownership of the operation, improving standards and helping drive Basrah Lounge forward. Full-time position Competitive salary – dependent on experience

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