About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
FULL TIME - SALES REPRESENTATIVE - GREATER LONDON Stuck in a job & just not progressing? Wanting a more fun & sociable environment? Do you need a job that is flexible with your schedule? What does it entail? We offer on-site sales and customer services to our clients using our network of independent brand ambassadors. These services include organising events and conferences, both for business-to-business and business-to-consumer (residential) interactions. If you are ambitious and seeking to kickstart a new career, this might be the perfect opportunity for you. By taking on this role, you get the chance to represent some of the world's best brands. Alongside this exciting prospect, you'll enjoy various opportunities/flexibility where you'll receive comprehensive product and sales coaching. Furthermore, you'll get experience in team building, where you'll have the advantage of receiving mentoring from industry experts boasting over 25 years of experience. We are recruiting HEAVILY for a sales and customer service opportunity, located in the heart of Slough! - 2 minutes walking distance from the railway/bus station. IDEAL CANDIDATE: Willingness to learn Not scared to put the work in Go-getter Hard working Works well in a team! Someone who will be themselves! If you're willing to put the time and effort into expanding your knowledge and put what you learn into practice, this is for you! No prior experience is necessary although our client welcomes candidates with any previous experience in the following areas; customer service, sales representative ,marketing supervisor, sales executive, direct sales, field sales, marketing sales, marketing executive, retail, service supervisor, call centre, call centre inbound BENEFITS OF WORKING WITH Raiza marketing - 1 on 1 coaching (Provided) Regular travel opportunities, both international and domestic (All Paid) Flexible schedule to fit around your lifestyle Paid per acquisition only - (Average earnings being £333.64 per week) with the chance to make much more due to uncapped earnings Regular weekly social nights Progress in your career with a clear advancement system Great personal development No experience required, all sales coaching and product training provided. If you think this is you apply now!