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Emergency Control Room Operator (CRO) Location: Aberdeen Shift Pattern: 12-hour day and night shifts, rotational (includes standby) Type: Full-time, entry-level About the Role Join Restrata as an Emergency Control Room Operator (CRO) and be part of a high-performing team supporting global energy and industrial operations from our Operations Command Centre. This is an exciting opportunity for a recent graduate or ambitious early-career professional who wants to work in a fast-paced environment where every day is different. You’ll play a key role in responding to real-world emergencies, supporting personnel operating across the globe, and working with cutting-edge technology and monitoring systems. Full training is provided — all you need is the right mindset, solid IT skills, and the enthusiasm to learn. Why This Role Is Perfect for Graduates & Early-Career Candidates • You’ll gain hands-on experience in incident response, safety, and global operations., • You’ll develop skills valued across the energy, security, and technology sectors., • You’ll work in a modern, high-tech environment with strong support and mentoring., • You’ll have opportunities to grow into training delivery, technical support, or leadership roles. What You’ll Be Doing • Monitoring global personnel tracking systems and responding to alerts., • Acting as the first point of contact on the Restrata Emergency Line., • Supporting emergency response teams during real incidents., • Monitoring IT, communications, and safety systems across multiple client sites., • Responding to helpdesk queries and logging support requests., • Preparing daily reports and maintaining operational logs., • Liaising with international offices and global clients., • Assisting with training exercises and supporting operational projects. Who We’re Looking For We’re looking for someone who is: • Calm, confident, and resilient under pressure, • Tech-savvy and comfortable with computers and digital systems, • A clear communicator with strong written and verbal skills, • Organised, with the ability to prioritise tasks quickly, • A team player with a positive, proactive attitude, • Eager to learn and grow in a high-impact environment Perfect for graduates of: Emergency / Crisis Management Computing / IT Engineering Energy / Environmental Studies Business, Geography, Social Sciences Or anyone with strong IT skills and a passion for problem-solving Experience in emergency response or the energy industry is a bonus but not essential — we’ll train you. What We Offer • Comprehensive training and ongoing development, • A supportive team environment with opportunities to specialise, • Exposure to international clients and real incident management, • Competitive salary Ready for a career with purpose? Apply now and start your journey in global emergency response with Restrata. Your decisions will help protect people, operations, and critical infrastructure around the world.