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What You'll Be Doing Leading and delivering service design activities across discovery and delivery phases Mapping and improving end-to-end services and user journeys Working closely with product, policy, and technical teams Essential Experience Strong, recent UK Government (GDS-aligned) experience

This Senior Service Designer will be joining a team of multi disciplinary digital professionals who are entering an exciting phase of growth affording this Service Designer great day to day variety in an autonomous forward-thinking environment. UK service standard - Experience delivering complex end

Sky UK Limited is looking for a Lead Service Designer to join our digital customer experience team. You will own the design of world-class customer journeys and lead service design strategy across Agile teams. Your role will significantly impact sales and service experiences, ensuring our designs me

Tata Consultancy Services is looking for a Senior Service Designer to contribute to TCS Interactive, leading the design of end-to-end services that enhance user experience and operational processes. You will work closely with multidisciplinary teams, champion strategic service design, and ensure qua

A leading digital transformation firm in the United Kingdom is seeking a Senior Service Designer to enhance the quality of design work for client projects and mentor team members. This position involves adapting to various client cultures and leading efforts that drive service innovation.

Made Tech seeks a Senior Service Designer in Greater London to enhance public services through a holistic Service Design approach. Responsibilities include facilitating design processes, mentoring junior designers, and championing user-centered service improvements. Your role involves strategic desi

Working for a very high-growth, industry-leading digital business, the Lead Service Designer will lead end-to-end service design across digital journeys, contact centres and operational processes within a complex model involving millions of customers and thousands of partners. The Lead Service Desig

Service Designer (Interaction / Mobile Focus). Working closely with service designers, researchers, developers and product teams, you'll help shape user journeys and design decisions from discovery through to live. Collaborate with service designers, researchers, developers and product teams within

A global technology services leader is seeking an IT Service Designer to work in the Greater London area. Key qualifications include strong experience in IT service design, understanding of AWS services, and ITIL certification. The successful candidate will be responsible for designing end-to-end se

Logic Managed Services is looking for a Senior Service Designer to enhance customer journeys within a global financial services client. Candidates should possess a strong portfolio in service design, preferably within regulated industries.

As a Lead Service Designer in our Experience Design team, you will shape end‑to‑end, future‑state services that are human‑centred, data‑informed, and AI‑ready. Lead complex service and product design engagements end to end and define service strategies and future state architectures. Men

Sanderson Government & Defence is seeking an experienced Service Designer for a 9-month contract. The ideal candidate will have strong skills in user research methodologies and service design, with a track record in public sector work. The role involves leading user-centred design activities within

Informed Solutions is looking for a skilled Service Designer to join their User‑Centred Design team. This role requires collaboration within a multidisciplinary environment to create inclusive services that address public sector challenges.

We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. Bridge the gap between policy intent and practical service implementation by designing viable service operating models. Ability to work closely with user researchers, conte

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Take an active role in the Service Design community, leading on developing and sharing good p

Produce and maintain service design artefacts including service definitions, service models, service blueprints, catalogue offerings, service acceptance criteria and operational handover documentation. Proven experience in a Service Designer, Service Architect, or similar role. The role ensures that

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’re experienced in mapping service experiences and defining changes to meet user and business needs. You’r

Expertise and deep knowledge of service design tools and methodologies, such as service blueprints, service mapping, systems thinking, journey mapping. Experience across web content, tools and transactional services, especially those with complex user journeys. Experience or knowledge of the Governm

A Service Designer role offers recent graduates or early‑career professionals hands‑on experience in service design. Produce artefacts such as user journeys, service blueprints, experience maps, and lo‑fi concept designs to strategically frame problems and opportunities. Basic understanding of

We’re looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Able to create business cases to surface opportunities and next steps towards service transformation and service led organisat

Produce artefacts such as concept journeys, service blueprints, and roadmaps that elevate the total user experience beyond immediate products or services. As a Service Designer, you'll generate insights through research, analyze findings to inform strategic initiatives, define key UX and organizatio

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You have a detailed understanding and experience of working to the Government Service Standard. You can define ke

As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. Collaborate with stakeholder across the agency including service owners, product owners, user resear

Lead CX Designer in Greater London who will strategically shape customer experience offerings for global brands.

The role requires expertise in designing accessible and user-centric services for both public and private sectors. Version 1 Group is seeking an Interaction Designer to join their multidisciplinary teams in the UK.

We are looking to expand our established User‑Centred Design (UCD) team with a skilled Service Designer to help design and deliver complex, user‑centred, and inclusive services that solve challenging public sector problems. As a Service Design Practitioner you will work closely with senior colle

Government Recruitment Service seeks a Senior Service Designer to enhance and continuously improve services within the DVSA.

Analyzing research to identify problems and opportunities for product or service improvements. Working with research participant recruitment teams to identify representative users of a product or service. Supporting the wider team, including client services, sales and marketing as required.

Business Consulting and Services, IT Services and IT Consulting, and Government Relations Services. We are looking for an experienced Service Designer to join our Government client immediately.

As a Midweight Service Designer at Tangity, you’ll play a key role in designing and delivering human‑centred public services within agile, cross‑functional teams. You’ll lead service design activities from framing challenges and conducting user research to mapping end‑to‑end journeys and

Transformuk is seeking a Senior Service Designer in London or Manchester. This permanent role involves leading service design projects, mentoring junior team members, and developing new service propositions. The ideal candidate should have at least 5 years of experience in service, product, and expe

Capgemini is looking for a Lead Service Designer to join our Experience Design team. In this role, you will lead complex service and product design engagements while mentoring your team and influencing clients.

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Co‑create future service options with stakeholders; facilitate alignment and decision‑making. Choose

A leading government department in the UK seeks a skilled Service Designer to join their digital team. The role involves designing and delivering services that improve people's lives, requiring strong user-centered design expertise and collaboration across teams. With a competitive pay range of £57

RedCat Digital is seeking a Lead Service Designer to drive end-to-end service design across digital journeys and operational processes.

Harvey Nichols is looking for a Client Advisor for their Designer Shoes Department in Greater London.

Track record of leading service design and delivering impactful service design outcomes across large‑scale digital products, services, and operations. Lead across a team of service designers to analyse, define, and improve end‑to‑end, multi‑channels journeys that meet diverse customer needs

Trusted mentor supporting designers and product managers across multiple teams, specifically mentoring Service Designers and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Experience within highly regulated consumer servic

The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. Strong experience as a Service Des

DXC Technology is hiring an IT Service Designer to create end-to-end IT services, ensuring alignment with cloud standards. The role involves designing services across AWS and on-premise platforms, collaborating with various stakeholders, and maintaining service artefacts. Candidates should have stro

Proven record in service design projects, including journey mapping, service blueprinting, and storyboarding. Solid hands‑on experience in roles such as Senior or Lead Service designer or a related field, focusing on end‑to‑end customer experiences. A strong portfolio demonstrating end‑to‑

Emphasis is on service transformation and ensuring accessibility across services. The UK Health Security Agency is seeking a service designer to join their User-Centred Design team, aiming to improve public health through innovative designs.

Anson McCade is seeking a skilled Service Designer for a 6-month initial contract in Greater London. The role requires proven GDS experience, with responsibilities including leading end-to-end service design activities, adhering to GOV. UK Service Standard, and collaborating with diverse teams.

This is a high‑impact role on a policy‑backed programme where service design plays a critical role in shaping end‑to‑end user journeys, operating models and service outcomes. SC Cleared Service Designer - Contract. Demonstrable service design delivery across.

Unify Talent - IT, Digital & Tech Recruitment is seeking a Service Designer with extensive experience in complex, multistakeholder environments. The role involves defining service governance structures, producing comprehensive service maps, and designing organisational frameworks. Candidates must ha

As a Senior Service Designer at TCS Interactive, you will be a key contributor within the product design organisation, responsible for shaping, delivering, and continuously improving end‑to‑end service experiences across complex digital and organisational ecosystems. You will bring a strong poin

Stealth iT Consulting is seeking an experienced Service Designer to join our Government client immediately. This role is remote and is focused on design and information technology within consulting services. Candidates should be adept at working in a fast-paced environment and have a strong backgrou

Proven expertise as a Senior Service Designer delivering complex, end-to-end service improvements. ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. Lead end-to end service design