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Service design skills: Experience creating journey maps and service blueprints; ability to scope and design services based on user needs; competence with prototyping at different fidelities. About the RoleAs a Service Designer, you will take responsibility for defined workstreams, leading design for

Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet custome

Service Designer - Contract (Inside IR35) - £450/day. Contact Centre as a Service (CCaaS) process. Contact Centre as a Service (CCaaS).

Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet custome

YOUR PROFILEYou will bring below skills and experience: Proven experience working across a service design process, autonomously with minimal supportExperience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create service design artefact

Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet custome

Your Role:Service designers are interested in what users are trying to do service systems and processes and the structure of the organisations that deliver them and user journeys Service designers work by looking at the wider picture thinking about how to connect products and services to creative a

Produce service artefacts (journey maps, blueprints, service models). Senior Service Designer experience within UK public sector. Lead service design across discovery, alpha and beta phases.

Service Designer – IT Service Management & Digital Transformation. We’re looking for a strategic, systems-minded Service Designer to support major digital transformation and IT-enabled service improvement programmes. You’ll work across the full lifecycle — from discovery through to live —

Consultant/Senior Consultant – Service Designer. Strong service design experience in consulting or design-led roles. Work that matters — influence services used nationwide.

You’ll work closely with product managers, technical teams, data specialists and operational stakeholders to understand existing services and design improved, future-ready solutions. Service Design within large or complex organisations. GDS service design principles and standards.

Our client currently seeks a Senior Service Designer to join their dynamic team on an initial 3 month contract. Experience in designing, service design blueprints, customer journey and empathy mapping. Work closely with other designers, commercial and technical teams to execute a balanced approach t

Senior Service DesignerDuration: 6 MonthsRate: £480 per dayLocation: Milton Keynes & remote (hybrid)IR35 Status: InsideStart: ASAP Role Overview:A Senior Service Designer is required for our Government Client to coordinate Service Design activities across their technology and operations portfolio,

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoi

A leading tech organization in the United Kingdom seeks a talented service designer to help build a low-code platform for local planning authorities. This role demands excellent analytical skills, an ability to communicate clearly, and a passion for improving public services. You will work with stak

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Lead Service Designer – JPMorganChase. A strong

Proven Service Designer in UK public sector, with strong GDS experience (service standards, phases, design principles). Service Designer - Public Sector / GDS - SC Cleared. Work closely with product, delivery, policy and operations to embed service design best practice.

Experience working as a service designer in public sector. Experience working to the GDS service standard and undertaking service assessments. Are you a senior Service Designer with experience working within the Public Sector? If so, I have an exciting opportunity for you within the public sector.

A local government council in the UK is hiring a Senior Service Designer for a fixed-term role to enhance their Customer Experience Programme. The successful candidate will redesign council services to improve public service delivery. Responsibilities include managing a Service Designer and working

A UK-based consulting firm is looking for a Lead Service & Interaction Designer to enhance the user experience for scalable data collection platforms. This role involves mapping service designs, creating user journey maps, and ensuring that interfaces meet accessibility standards. The ideal candidat

Do you want to be part of a team winning some of the most exciting technology‑related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows

We are looking for a Service Designer to design and shape end-to-end experiences across BAFTA, spanning digital platforms, physical venues, people-led interactions and operational processes. Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing,

We’re looking for an ambitious early-career Service Designer with a strong grounding in user research to join our Innovation Team. Help document services through service blueprints, system maps, and related workflows. This role is ideal for someone with 1–2 years of experience who wants to work

As a service designer you’d be responsible for crafting the complete end-to-end experience of a service. As a Service Designer, you will:. Service designers possess deep knowledge of design principles and systems, with a strong focus on both digital and offline channels.

As a Senior Service Designer, you will play a pivotal role in shaping how UCL delivers its most critical services to students and staff. UX Designer / User Experience Designer / UI Designer - Government. Sign in to set job alerts for “Service Designer” roles.

We’re hiring a mid-weight service designer to support with mapping the end‑to‑end ecosystem, design accessible, GDS‑aligned service, and co‑create with partners across education and technology. Committed service designer with a proven track record, preferably working within local or centra

We’re looking for a Lead Service Designer to join an established in‑house design team that works with the autonomy, pace and craft standards of an agency inside a medium‑sized banking group. Map service ecosystems (processes, policies, data flows) to ensure solutions scale. Establish reusable

A leading consultancy firm in the UK is seeking a Senior Service Designer to lead service design projects and enhance client engagement. The ideal candidate will have at least 5 years of experience in service, product, and experience design, alongside expertise in service design methodologies and us

Senior Service Designers play a key role in helping teams understand complex systems, identify opportunities for improvement and design services that work for both users and organisations. Develop artefacts such as service blueprints, journey maps, ecosystem maps and operating models to help teams u

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Co‑create future service options with stakeholders; facilitate alignment and decision‑making. Choose

A grocery delivery innovation company in London is seeking a Service Designer to shape customer experiences in grocery shopping.

We are seeking a Mid-Senior Level SC Cleared Service Designer to support a UK Central Government department on a complex, user-centred digital transformation programme. Strong experience operating as a Service Designer at mid-senior level. You will take ownership of service design activity across on

With 3-5 years of experience in service design, you’ll bring expertise in translating complex policy and organisational challenges into clear, user-centred service experiences. You’ll lead service design activities from framing challenges and conducting user research to mapping end-to-end journe

The successful candidate will lead service design activity across large, complex public sector programmes, working directly with senior stakeholders and multidisciplinary teams to design and deliver GDS-aligned services. Service Design Leadership: Lead the design of complex, end-to-end public servic

A global design studio seeks a Midweight Service Designer to create human-centered services in agile teams. You will utilize your 3-5 years of service design expertise to lead user research, map end-to-end journeys, and prototype service components.

A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys across digital products. In this hybrid role, you will lead service design initiatives, collaborate with cross-functional teams, and drive strategy that aligns with customer needs. The position re

A leading technology firm in the UK is seeking a Senior Service Designer to deliver high-profile digital products for major public-sector organizations.

A leading media and entertainment company is seeking a Lead Service Designer to guide the design of customer journeys and service models. Candidates should have a proven track record in service design, excellent story-telling skills, and expertise in journey mapping and service blueprinting. This ro

A leading outsourcing firm is seeking a Mid-weight Service Designer to enhance user experiences within public services. Ideal candidates will possess strong skills in service design, communication, and iterative feedback processes to create effective solutions.

A leading consultancy in the UK is seeking a mid-senior level Service Designer. You will map and design end-to-end services, work with users and stakeholders, and create various service artefacts. This role involves shaping complex services across digital and organisational boundaries.

We’re looking for a Senior Service Designer to join our Digital team and help shape AI‑enabled services across customer‑facing and internal journeys. This role is suited to a hands‑on service design specialist who enjoys working across complex systems, collaborating closely with product, eng

Collaborate with Lead Service Designers to refine and prioritise opportunities. Senior Service Designer - Role Overview. Senior Service Designers lead discovery across complex organisations.