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Produce and maintain service design artefacts including service definitions, service models, service blueprints, catalogue offerings, service acceptance criteria and operational handover documentation. Proven experience in a Service Designer, Service Architect, or similar role. Translate business/se

Service Designer - UK/Remote - £500/Day Outside IR35. Proven experience as a Service Designer in digital delivery. Strong understanding of user‑centred design, systems thinking, and service design methods.

The client needs a confident and energetic Service Designer who is comfortable operating at director level and leading face-to-face stakeholder sessions. Strong background in Service Design. Experience working across both Government/Public Sector and Private Sector/Financial Services environments.

Lead CX Designer in Greater London who will strategically shape customer experience offerings for global brands.

We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. Bridge the gap between policy intent and practical service implementation by designing viable service operating models. Ability to work closely with user researchers, conte

IBM is seeking a Service Designer in London to shape and improve services across the public sector. The ideal candidate will have strong experience in service design methodologies, analytical skills, and user research. Responsibilities include facilitating workshops, defining service measures, and c

Service Designer in GDS environments.

Sanderson Government & Defence is seeking an experienced Senior Service Designer to work on complex, user‑centred services within a government context. You will lead service design activities, collaborating with various stakeholders to develop service concepts and ensure alignment with organisatio

Solid experience in service design, with a portfolio demonstrating research, service mapping, prototyping, delivery, and impact (consulting or agency experience a plus). Experience with government service standards and accessibility principles (experience in GDS assessments is a plus). We deliver en

Collaborate with designers, developers, and product managers to integrate user insights into the design process. IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many ind

We operate across sectors, including public services, financial services, and consumer brands. Proven experience leading service design across complex services or transformation programmes. You’re a hands‑on service designer who thrives in complex, real‑world environments.

As a Service Designer, you’ll connect people, processes and technology to improve how services are delivered, whether that’s helping citizens navigate essential forms or supporting employees with the tools they use. To succeed in this role you need experience of working as a Service Designer acr

Senior Service Designer / Senior Customer Journey Designer is required by my global financial services client. Proven experience as a Service Designer, with a strong portfolio demonstrating expertise in journey mapping and service design. My client are seeking an experienced and strategic Senior Ser

GAIN is hiring a User Experience Consultant to enhance user-centered experiences in digital product delivery.This role involves collaborating with clients to understand their business objectives, conducting extensive UX research, and producing actionable insights.Ideal candidates will have at least

Version 1 in Greater London is seeking a strategic Service Designer to join their design capability. The role requires collaboration with content designers, product managers, and researchers to improve service delivery while fostering a no-blame culture. You will work across multidisciplinary teams

IBM in Greater London is looking for an experienced Service Designer to lead the design of end-to-end enterprise experiences. The role involves collaborating with clients, facilitating workshops, and producing service blueprints to enhance user experiences. Ideal candidates will have 1-2 years of se

This is Gain Ltd is looking for a User Experience Consultant to work in London, Bristol, or hybrid.The role involves leading user-centered research and design processes, collaborating closely with clients to deliver high-quality digital products.Candidates should have at least 2 years of UX experien

Lead service design activity across complex services, taking ownership of end‑to‑end service design outcomes. Work with service managers and programme leads to develop and communicate service design concepts. Skills & Experience (GDS Senior Service Designer).

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working cl

Sanderson Government & Defence is seeking an experienced Service Designer for a 9-month contract. The ideal candidate will have strong skills in user research methodologies and service design, with a track record in public sector work. The role involves leading user-centred design activities within

Informed Solutions is looking for a skilled Service Designer to join their User‑Centred Design team. This role requires collaboration within a multidisciplinary environment to create inclusive services that address public sector challenges.

Solirius Reply is seeking a Service Designer to join their multidisciplinary team, focused on delivering innovative digital products and services for both Government and Private Sector clients. The role emphasizes user-centred design and requires a pragmatic team player who excels in communication a

A Service Designer role offers recent graduates or early‑career professionals hands‑on experience in service design. Produce artefacts such as user journeys, service blueprints, experience maps, and lo‑fi concept designs to strategically frame problems and opportunities. Basic understanding of

Expertise and deep knowledge of service design tools and methodologies, such as service blueprints, service mapping, systems thinking, journey mapping. Experience across web content, tools and transactional services, especially those with complex user journeys. Experience or knowledge of the Governm

Produce and maintain service design artefacts including service definitions, service models, service blueprints, catalogue offerings, service acceptance criteria and operational handover documentation. Proven experience in a Service Designer, Service Architect, or similar role. The role ensures that

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Take an active role in the Service Design community, leading on developing and sharing good p

Produce artefacts such as concept journeys, service blueprints, and roadmaps that elevate the total user experience beyond immediate products or services. As a Service Designer, you'll generate insights through research, analyze findings to inform strategic initiatives, define key UX and organizatio

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’re experienced in mapping service experiences and defining changes to meet user and business needs. You’r

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You have a detailed understanding and experience of working to the Government Service Standard. You can define ke

Motability Operations Ltd is seeking a CX Designer to lead and shape end-to-end customer experiences across diverse channels. This role is crucial in ensuring services evolve and maintain coherence across customer journeys. Motability Operations emphasizes a hybrid work model, promoting flexibility

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. Design, prototype and test innovative service concepts that explore the intersection of digital interfaces, AI,

Logic Managed Services Ltd is seeking a Senior Service Designer to support their Customer Journey team. This home-based role requires expertise in journey mapping and service design, particularly within the financial services sector. As a Senior Service Designer, you will lead the design of customer

The Government Recruitment Service is looking for a Senior Service Designer to support the DVSA in delivering and improving end-to-end services based on data. You will collaborate with multi-disciplinary agile teams and focus on designing services that meet public sector standards.

Lorien is seeking a Senior Service Designer (AI) to drive the design and delivery of AI-enabled services within their People function. This impactful role focuses on merging service design with AI, ensuring real business value and compliance. You will lead discovery sessions, design service journeys

Join Valtech as a Service Designer in Greater London, where you'll lead service design projects and work directly with clients to create impactful digital solutions. You will collaborate with a multidisciplinary team, applying user-centered design principles and mentoring fellow designers. This role

Lead Service Designer for Sky’s Digital Customer Experience team, responsible for designing world‑class customer journeys and service models across sales and service experiences. Work with design leadership to evolve service‑design methods, improve design operations, and drive adoption of AI��

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers

A leading digital design consultancy in the United Kingdom is seeking a Senior Service Designer to support large-scale digital transformation projects. The ideal candidate will have over 4-5 years of experience in service design, particularly in public sector or consulting. Responsibilities include

Analysing research to identify problems and opportunities for product or service improvements. Working with research participant recruitment teams to identify representative users of a product or service. Supporting the wider team, including client services, sales and marketing as required.

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

VML Enterprise Solutions is looking for a Senior Service Designer to enhance end-to-end customer experiences for a high-profile automotive client. The ideal candidate has strong service design experience across digital ecosystems and excellent stakeholder engagement skills. This role involves design

As a Service Designer, you’ll play a critical role in shaping how we approach service transformation – combining design craft with strategic thinking and a deep understanding of how real organisation work. We bring together strategists, designers, researchers and technologists to solve some of t

We're recruiting Service Designers across three exciting areas:. Apply: complete your application on Civil Service Jobs. You'll get a brilliant civil service pension with employer contributions worth 28.

A leading global consultancy in the UK is seeking a Service Designer to join their Digital Excellence community. You will engage in the entire service design process, support clients in developing innovative products, and contribute to business growth through workshops and proposals.

Create service maps, value propositions or service blueprints. You will be an expert at designing services from end to end and improving existing services that are underperforming. Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies support

Bounteous is looking for a dynamic Service Designer to lead user-centered service design initiatives. This role involves driving end-to-end service design engagements and designing innovative digital experiences. This position offers a hybrid work model with opportunities to shape impactful service

As a service designer, work as part of a multidisciplinary squad, collaborating with teams across UKHSA to provide strategy, guidance and support for user‑centred policies, services and products. Deliver effective designs, supporting service transformation by understanding existing services and id

Job Description: We are seeking a dynamic and experienced Service Designer to lead and contribute to the delivery of impactful, user-centered service design initiatives. Mentor and Support Team Growth: Guide and mentor junior service designers, enhancing the team’s capabilities and serving as a te