Service desk analyst jobs in Windsor

We have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant. Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service. Ensuring that the Service Desk management tool is updated at e...

This is an office based role and the Service Desk’s opening hours are 7am to 6pm, Monday to Friday so we operate a rota to cover those times. Comply with current Service Desk standards, policies, and procedures. Assist with the training of new Service Desk staff. Previous Service Desk experience....

We have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant. Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service. Ensuring that the Service Desk management tool is updated at e...

This is an office based role and the Service Desk’s opening hours are 7am to 6pm, Monday to Friday so we operate a rota to cover those times. Comply with current Service Desk standards, policies, and procedures. Assist with the training of new Service Desk staff. Previous Service Desk experience....

We have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant. Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service. Ensuring that the Service Desk management tool is updated at e...

This is an office based role and the Service Desk’s opening hours are 7am to 6pm, Monday to Friday so we operate a rota to cover those times. Comply with current Service Desk standards, policies, and procedures. Assist with the training of new Service Desk staff. Previous Service Desk experience....

Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must. ITIL process on Incident Management and Service Request fulfilment. Experience in executing the service request raised in the ticketing tool as per the SOPs provided to the team. Basic L1 level ...

Are you an enthusiastic IT Service Desk analyst looking for a new challenge in the NHS? Do you enjoy troubleshooting complex IT issues? We are recruiting IT Service Desk Analysts to complement our existing team, ensuring that we can respond to the demands our busy hospital services across Guildfo...

Reporting to the UK Service Desk Manager you will be a critical part of the Global Technology Service Desk team. Reporting to the UK Service Desk Manager you will be a critical part of the Global Technology Service Desk team. Working to agreed SLAs, support will include desktop hardware and softw...

Line Support, Service Desk Support Analyst required by our client, a thriving analytics company who are already the leaders in their niche sector with their superb intelligence platform. They have an established SaaS product in the Telecoms sector, and as part of a new phase of growth are now loo...

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To log all calls on the Service Desk toolse...

Leidos Innovations UK Ltd is seeking a Service Desk Analyst to join the service operations team to support systems within the Defence Intelligence. We are looking for a highly capable service desk analyst to assess and optimise the performance of our end-user IT systems and software. To ensure su...

Got a year two of 1st line support experience under your belt? Know your Exchange/365, Active Directory and Windows Server yet want to broaden into other areas like databases, CRMs, networks and backup solutions, as well as project work in the future? Perhaps you feel you’ve gone as far as you ca...

We have an opportunity for a talented Service Desk Analyst to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. Given the nature of the role you will have some knoweldege or experience of ITSM/Helpdesk packages – Jira, ServiceNow, Fresh, Patching solutions – Auto...

This is an office based role and the Service Desk’s opening hours are 7am to 6pm, Monday to Friday so we operate a rota to cover those times. Comply with current Service Desk standards, policies, and procedures. Assist with the training of new Service Desk staff. Previous Service Desk experience....

The team consists of several Service Desk Analysts and is led by a Service Desk Team Leader. Our Service Desk Analysts are responsible for delivering the very best customer service experience, working in collaboration with our colleagues in the 2nd Line, Infrastructure Support and IT Security tea...

This is an excellent career opportunity for a technically rounded service desk analyst with natural customer service skills. Promote products and services that are available from the service desk;. Provide high levels of consistent support and customer service in line with service desk ITIL polic...

Service Desk Analyst Responsibilities: . Service Desk Analyst Requirements: . Being the first point of contact for customers contacting the Service Desk, taking ownership of the enquiry from start to finish . Providing customers with a one-stop support service . ...

This is an office based role and the Service Desk’s opening hours are 7am to 6pm, Monday to Friday so we operate a rota to cover those times. Comply with current Service Desk standards, policies, and procedures. Assist with the training of new Service Desk staff. Previous Service Desk experience....

Responding to and logging people’s requests and faults submitted by telephone, email and the IT Service Desk self-service logging tool. You will already have some experience working in an IT Helpdesk / Service Desk environment, ideally including:. The Service Desk forms part of our dedicated inte...

We have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant. Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service. Service Desk Analyst | LM Careers. Ensuring that the Service D...

As an Intermediate level Service Desk Analyst/Engineer, you'll be based in our Birmingham office and report to the Service Desk Team Leader. Collaborating closely with 1st Line Analysts, Service Desk Team Leader, and Development team to uphold service excellence. Join our dynamic Service/Helpdesk...

On behalf of our client, we are seeking a Service Desk Analyst to join an established team to help support the smooth operation of IT Services across the organisation. Experience working within an IT Service Desk and a customer service background. The successful candidate will offer proven experi...

Escalation and Client Rapport:Escalate incidents or service requests that cannot be resolved by the Service Desk. Technical Proficiency:Familiarity with service management toolsets (, ServiceNow) and best practices (ITIL). Track Record:Demonstrated success working in a Service Desk role. First-Li...