Service desk manager jobs in BoltonCreate job alerts

Role Summary: The Service Desk Manager is responsible for leading a 24/7 service desk team, ensuring efficient resolution of incidents and service requests while maintaining high service standards and supporting continuous improvement initiatives. Requirements: Proven experience IT support leader...

Social network you want to login/join with: A key client of ours is looking for a 3rd Line Support Engineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rd Line Support Engineer: First point of escalation for the 1st and 2nd Line Support...

Social network you want to login/join with: Corporate Sales Manager, bolton, greater manchester col-narrow-left Client: Chess Location: bolton, greater manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 31.05.2025 Expiry Date: 15.07...

Social network you want to login/join with: col-narrow-left Tracker bolton, greater manchester, United Kingdom Other - Yes col-narrow-right 4 10.06.2025 25.07.2025 col-wide We’re a fast-growing SaaS company at the forefront of garment personalisation technology. Our powerful platform...

Social network you want to login/join with: col-narrow-left Datacenter People bolton, greater manchester, United Kingdom Other - Yes col-narrow-right 8 06.06.2025 21.07.2025 col-wide Datacenter People is a specialized recruitment company working with a Global Power and Cooling Infras...

Social network you want to login/join with: col-narrow-left Magnit bolton, greater manchester, United Kingdom Other - Yes col-narrow-right 10 06.06.2025 21.07.2025 col-wide Who We Are Magnit is the evolution of work. Serving hundreds of the world’s most recognizable brands for the p...

Job Description: Service Desk Engineer The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner a...

IT Service Desk Manager – Build Something That Matters. Proficent using ITSM tools such as ServiceNow, Freshservice, or similar. To implement structure, strategy, and service excellence, all while playing a key leadership role in a fast-paced, people-first environment.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

Forward role are looking for a highly capable and hands-on Service Desk Transformation Lead to deliver two strategic initiatives within their Digital, Information & Technology (DIT) team:. Implementing recommendations from a recent review of the Service Desk. Set up and maintain standardised repo...

IT Service Desk Manager – Build Something That Matters. Proficent using ITSM tools such as ServiceNow, Freshservice, or similar. Use data to identify service improvements and raise the standard of internal IT.

Ideally you should have experience within a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead who is looking for that next step up!. Service Desk Manager/ Service Desk Team Lead. Service Desk Manager/ Service Desk Team Lead.

Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

Service Desk Team, driving customer engagement and ensuring world-class service delivery. Your leadership will be instrumental in setting and reviewing the strategic direction of our service desk operations while maintaining and embedding best practices. Lead, equip, and resource the Service Desk...

Assist the Senior Service Operations Manager in delivering the strategy for the 24x7 Service Operations function, supporting strategic initiatives and embedding a culture of continuous improvement through the function Oversee the day-to-day operations of the service desk, ensuring all tickets and...

Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

Service Desk Manager / Service Desk Team Lead We are seeking a Service Desk Manager / Service Desk Team Lead to head up a new Service Desk in the Manchester area. The successful Service Desk Manager / Service Desk Team Lead must have experience in a similar role and be comfortable with proactive

Service Desk Manager/Service Desk Team Lead. Ideally, you should have experience within a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead seeking the next step!. Service Desk Manager/Service Desk Team Lead.

Assist the Senior Service Operations Manager in delivering the strategy for the 24x7 Service Operations function, supporting strategic initiatives and embedding a culture of continuous improvement through the function Oversee the day-to-day operations of the service desk, ensuring all tickets and...

Are you a true leader looking for an opportunity to make a positive impact with a busy Service Desk? Want to work for an exciting MSP who are massively scaling up? Are you an operational and performance-driven individual who can ensure first-class customer service?. Monitor and manage service des...

IT Service Desk Manager – Build Something That Matters. Proficent using ITSM tools such as ServiceNow, Freshservice, or similar. Own service delivery, drive performance, and lead stakeholder engagement.

Ideally, candidates should have experience within a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead looking for the next step in their career. Service Desk Manager / Service Desk Team Lead. Service Desk Manager / Service Desk Team Lead.

Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

Information Technology Service Desk Manager. Our client, an established and family-run business, has an excellent opportunity for a permanent IT Service Desk Manager to join their busy team. Developing, documenting and reviewing IT Service Desk 1st and 2nd Line procedures.

Assist the Senior Service Operations Manager in delivering the strategy for the 24x7 Service Operations function, supporting strategic initiatives and embedding a culture of continuous improvement through the function Oversee the day-to-day operations of the service desk, ensuring all tickets and...

Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. ServiceDeskPlus, ServiceNow, Freshservice. Sign in to set job alerts for “Service Desk Manager” roles.

Demonstrated proficiency in using Service Desk management tools, such as FreshService, to streamline IT service operations and enhance support efficiency. As the Service Desk Manager, you will provide strategic leadership to a dynamic team of 1st, 2nd, and 3rd line support engineers (team of 5). ...

We are looking for a Service Desk Manager to lead and optimise the support operations for Sharedo. Get notified about new Service Desk Manager jobs in. We’re seeking a dynamic and experienced Service Desk Manager who thrives in a fast-paced, global SaaS environment.

Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

Help Desk & Service Delivery Manager. Help Desk & Service Delivery Manager. Help Desk & Service Delivery Manager, based in Taunton, Somerset - Hybrid - Minimum of 3 days in the office.

IT Service Desk Manager – Build Something That Matters. Proficent using ITSM tools such as ServiceNow, Freshservice, or similar. Knowledge of service automation or hybrid infrastructure support.

Proven experience as a Service Desk Manager or Help Desk Manager, managing teams across multiple sites. We are seeking a Service Desk Manager to lead our team of first- and second-line engineers, ensuring high-quality technical support that enhances client satisfaction. Analyse service desk perfo...

Process Development & Improvement - Establish and refine ITIL-aligned service management processes, including incident, problem, and change management - Drive continuous improvement initiatives based on service metrics, feedback, and root cause analysis - Support the development and maintenance o...

Assist the Senior Service Operations Manager in delivering the strategy for the 24x7 Service Operations function, supporting strategic initiatives and embedding a culture of continuous improvement through the function. Radius is recruiting for a Talented and experienced Service Desk Operations Ma...

As a Drainage Design Team Leader, you'll be responsible for leading a team of skilled designers in delivering high-value, high-quality drainage schemes to support the Drainage Design Manager in executing the drainage strategy. Due to the nature of this role, you will also be required to complete ...

Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks. And that’s not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will h

The postholder will ensure the service is responsive to the needs of service users and meets contractual and policy requirements. The manager will also be responsible for budget management, service evaluation, and producing high-quality monitoring reports for stakeholders. Experience managing acc...

Our services users come from all walks of life and so do we. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence. Now you will have face to face interview with the hiring manager.

The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit. Employee health and wellbeing services. Excellent customer service skills.

You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. Managing a team of Customer Service Sp...

As a Cleaner for Tenpin, you will be responsible for ensuring our Customers have an.When it comes to keeping your site spick and span, we will need you to bring your 'A' game.We love to entertain! It's in our DNA!.We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser ...

Working closely with the Service Manager, the role also contributes to financial oversight, health and safety, property management, and maintaining accurate records and reports. The postholder must also be prepared to take on additional responsibilities in the absence of the Service Manager and p...

Fleet Acquisition & Account Manager – Fast Growth SaaS & Technology Automotive Service Provider. A newly created role is now open for a Fleet Acquisition & Account Manager – an opportunity suited to someone commercially minded, self-driven, and motivated by building something with real impact. B

Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks. And that’s not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will h

Reporting and presenting progress to the Sales Manager in London.

Aligned with "The Hestia Approach", the role emphasizes co-production and recovery, encouraging service users to actively shape the services they receive, such as through peer support or local events. Skilled in client-focused support planning, key working, and risk assessments, they are committe...

They’re now looking for an experienced Project Manager to join their fast-paced innovation team and help deliver a range of exciting projects — from new product launches to wider business initiatives.