Trabajos service desk manager en Bolton

Incident Management - Log and track incidents in the service desk ticketing system. Prioritise and escalate incidents based on urgency and impact. Ensure timely resolution of issues and adherence to ...

You will identify opportunities for service improvement, efficiency enhancement and cost reduction and then formulate and implement that plan with the Service Desk Manager and wider Service team. You ...

Management of the help desk and supply chain in order to deliver various contracts * Maximising service delivery and creating efficiencies and improvements where needed * Build out a robust supply ...

This role requires strong technical skills, excellent customer service skills and a comprehensive ... Documenting technical knowledge using the CRM * Setup and commissioning of systems * Testing and ...

... IT Support Desk and be primarily responsible for the provision of 1st tier IT Service support ... Time Management - Managing one's own time and the time of others. * Active Learning - Understanding ...

HYBRID ROLE Our client provides resource, specialist design and delivery services including formal ... desk. This is a superb opportunity for someone who is looking to progress into Team Management

Experience of Application Lifecycle Management Tool (e.g. Azure DevOps). * Experience of working with an ITIL based service desk application (e.g. Service Now ITSM) * Experience of utilising data ...

On going Hours: 37 Rate: £30 We are looking for a qualified Social Worker to manage the duty desk ... Possess knowledge of service needs. * Competent IT skills and be able to navigate electronic file ...

... services, and administrative positions. This role offers a warm desk with pre-existing clients, enabling you to hit the ground running and achieve quick success. Key Responsibilities: * Manage end-to ...

Work to a high standard and working closely with the front desk to make sure the customer is kept ... Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing ...

Office basedSalary: £25,000 - £30,000 We are working with an expanding Managed Service Provider ... Keywords: IT Support Engineer, MSP Engineer, 1st/2nd Line, Helpdesk Technician, Help Desk In ...

You will be responsible for delivering the services in line with specific clients SLAs and claims ... Quality : Managing an effective audit function which delivers both internal and external audit ...

Operating a helpdesk/frontline service for members of staff. * Escalating issues to the relevant ICT team members. * Training staff on the use of school hardware and systems. * Setting up and ...

As the IT Service Desk Manager, you will pioneer the creation and management of our new IT service desk. First point of call is to acquire a Service Desk Manager with a growth mindset, positive attitude and high energy who can lead a team. This is a rare greenfield opportunity where you'll select...

Role: Service Desk Manager Reporting to: Head of Service Operations This is a key role leading our Service Desk to ensure service requests and incidents are dealt with swiftly and efficiently through effective leadership and stakeholder management, ultimately ensuring that our customers experienc...

They are looking for an experienced Service Desk Manager to join the team. This role is to manage a team of Service Desk Engineers, providing coaching, speaking to VIP clients and general managerial duties. Company: Multi-Location Managed Service Provider: 50 People in 3 offices. ...

As a Team Leader you will have a significant experience in the synthesis of small-molecule drugs and have exceptional scientific leadership skills in synthetic organic chemistry or medicinal chemistry. Synthetic Organic Chemistry Team Leader. Design and plan projects, including resources and work...

Brio Digital seeks an experienced Delivery Manager to join our client's team within the public sector. Delivery Manager Key Responsibilities:. Delivery Manager Essential Skills and Experience:. Proven Experience: Demonstrable experience as a Delivery Manager in a digital environment, preferably w...

The Client Service Manager is at the heart of the client success structure within a growing multinational software house. You will support the Client Services Director which sits alongside the Product and Tax teams. Director of Client Services to ensure a seamless onboarding experience. User Acce...

Understands the essentials of service delivery and is able to articulate the role of GBS in meeting their business objectives. ...

An opportunity within leading global connectivity solutions provider to join as a Team Leader for their Customer Service and Demand Planning function within their Aerospace & Defence Business unit. The Customer Service and Demand Planning Team Leader will be responsible for:. Efficiently resolve ...

As a Junior Delivery Manager, you will be working with senior delivery managers, ensuring the seamless delivery of projects within the public sector, adhering to the Government Digital Service (GDS) service manual. Junior-Mid Level Delivery Manager. We are seeking a talented Junior Delivery Manag...

TPM leads a program that is a set of different lines of work including launching new products and services in a given geography, large-scale application development and systems integration and business and tech operations. ...

Strong background in Service Delivery ideally in financial services. ...