Service desk manager jobs in PeterboroughCreate job alerts

You will be reporting directly to the IT service desk manager, delivering IT support services for the wider organization and its clients. Provide a professional and high-quality customer support service adhering to service management principles. Job Title: IT Support Engineer Position Overview We...

Experienced Education Recruitment Consultants & Branch Managers - Nationwide Opportunities! Ready to take your recruitment career to the next level? At Protocol Education, were on the lookout for experienced Education Recruitment Consultants and Branch Managers to join our team. If you have a pr...

Social network you want to login/join with: col-narrow-left Tracker peterborough, United Kingdom Other - Yes col-narrow-right 4 10.06.2025 25.07.2025 col-wide We’re a fast-growing SaaS company at the forefront of garment personalisation technology. Our powerful platform enables embro...

This job description provides a comprehensive overview of the Salesforce CRM Manager role, including responsibilities, requirements, and employment details. However, it contains some irrelevant content such as multiple job postings and community insights that should be removed to improve focus an...

Fabric Maintenance Engineer - Site Based Location : Peterborough - PE1 Core Hours: 08:00am-18:00pm Shift Pattern in rotation: 5 days On - 3 days off x 4 4 days on - 4 days off x 3 Role Purpose Carry out planned and reactive maintenance. Main Duties & Responsibilities: General Carpentry Fire door ...

Location : Queensgate Shopping Centre - Peterborough Core Hours: 08:00am -18:00pm Shift Pattern On Rotation 5 days On - 3 days off x 4 4 days on - 4 days off x 3 An exciting opportunity to join our team as a Fabric Maintenance Engineer at Queensgate Shopping Centre! The main purpose of the positi...

Social network you want to login/join with: Would you like to work for a small close knit business where you are seen as a huge asset, not a number? Working in exciting markets providing services that make great events happen? Managing relationships within Film Production, Events, Utilities and C...

Social network you want to login/join with: Senior Education Recruitment Consultants, peterborough col-narrow-left Client: Protocol Education Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 04.06.2025 Expiry Date: 19....

Social network you want to login/join with: Head of Managed & Support Services, peterborough col-narrow-left Client: Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Desc...

Datacenter People is a specialized recruitment company working with a Global Power and Cooling Infrastructure organisation looking to add a Category Manager for Critical Power to their team. As the Category Manager for Critical Power, your mission is to position the business as a market lead...

Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

IT Service Desk Manager – Build Something That Matters. Proficent using ITSM tools such as ServiceNow, Freshservice, or similar. To implement structure, strategy, and service excellence, all while playing a key leadership role in a fast-paced, people-first environment.

Information Technology Service Desk Manager. Our client, an established and family-run business, has an excellent opportunity for a permanent IT Service Desk Manager to join their busy team. Developing, documenting and reviewing IT Service Desk 1st and 2nd Line procedures.

Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

Are you a true leader looking for an opportunity to make a positive impact with a busy Service Desk? Want to work for an exciting MSP who are massively scaling up? Are you an operational and performance-driven individual who can ensure first-class customer service?. Monitor and manage service des...

IT Service Desk Manager – Build Something That Matters. Proficent using ITSM tools such as ServiceNow, Freshservice, or similar. Use data to identify service improvements and raise the standard of internal IT.

Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

Assist the Senior Service Operations Manager in delivering the strategy for the 24x7 Service Operations function, supporting strategic initiatives and embedding a culture of continuous improvement through the function Oversee the day-to-day operations of the service desk, ensuring all tickets and...

The ideal candidate will have a strong grasp of best practices in support operations, including service level agreements (SLAs), ticket management, and performance metrics, with the ability to adapt strategies to meet the needs of different regions as the service desk expands. We are looking for ...

Demonstrated proficiency in using Service Desk management tools, such as FreshService, to streamline IT service operations and enhance support efficiency. As the Service Desk Manager, you will provide strategic leadership to a dynamic team of 1st, 2nd, and 3rd line support engineers (team of 5). ...

Help Desk & Service Delivery Manager. Help Desk & Service Delivery Manager. Help Desk & Service Delivery Manager.

Assist the Senior Service Operations Manager in delivering the strategy for the 24x7 Service Operations function, supporting strategic initiatives and embedding a culture of continuous improvement through the function Oversee the day-to-day operations of the service desk, ensuring all tickets and...

Proven experience as a Service Desk Manager or Help Desk Manager, managing teams across multiple sites. We are seeking a Service Desk Manager to lead our team of first- and second-line engineers, ensuring high-quality technical support that enhances client satisfaction. Analyse service desk perfo...

Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

Service Desk Team, driving customer engagement and ensuring world-class service delivery. Your leadership will be instrumental in setting and reviewing the strategic direction of our service desk operations while maintaining and embedding best practices. Lead, equip, and resource the Service Desk...

Assist the Senior Service Operations Manager in delivering the strategy for the 24x7 Service Operations function, supporting strategic initiatives and embedding a culture of continuous improvement through the function Oversee the day-to-day operations of the service desk, ensuring all tickets and...

Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

IT Service Desk Manager – Build Something That Matters. Proficent using ITSM tools such as ServiceNow, Freshservice, or similar. Own service delivery, drive performance, and lead stakeholder engagement.

IT Service Desk Manager – Build Something That Matters. Proficent using ITSM tools such as ServiceNow, Freshservice, or similar. Knowledge of service automation or hybrid infrastructure support.

Process Development & Improvement - Establish and refine ITIL-aligned service management processes, including incident, problem, and change management - Drive continuous improvement initiatives based on service metrics, feedback, and root cause analysis - Support the development and maintenance o...

Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

Radius is recruiting for a Talented and experienced Service Desk Operations Manager for our Datacentre client based in East London. Assist the Senior Service Operations Manager in delivering the strategy for the 24x7 Service Operations function, supporting strategic initiatives and embedding a cu...

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Billing role with.

As a Team Leader, you'll make a real difference to the lives of the people we support as you provide high quality services that support each of our service users to achieve their full potential. Our services are 24 hour, supported living services, where we support 3 individuals, with learning dis...

Aligned with "The Hestia Approach", the role emphasizes co-production and recovery, encouraging service users to actively shape the services they receive, such as through peer support or local events. The position also involves building relationships with external agencies to improve outcomes for...

The postholder will ensure the service is responsive to the needs of service users and meets contractual and policy requirements. The manager will also be responsible for budget management, service evaluation, and producing high-quality monitoring reports for stakeholders. Experience managing acc...

Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence. Now you will have face to face interview with the hiring manager. Our services users come from all walks of life and so do we.

In addition to providing on-site services, the clinic also offers virtual and remote services to support patients worldwide. We are looking for someone with strong sales skills with a receptionist ability that is at the highest standard for providing Gold Standard service to patients and work col...

Key duties include supervising and developing staff, managing safeguarding protocols, monitoring service performance, and ensuring that service users are actively involved in shaping the support they receive. The postholder must also be prepared to take on additional responsibilities in the absen...

You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. Provide administrative support to the Manager. We are looking for applicants who are confident and professional, who have a pass...

Brand new opportunity for a CQC Registered Manager to join the team of one of our clients, based within Cornwall. Manage and support Deputy Managers and Team Leaders. Drive service referrals and placements.

This is an excellent opportunity for an experienced Service Delivery Manager to join a leading company, that are driven towards success!. Proactively identify and resolve potential service issues to minimise disruption and maintain service continuity. For further information on this Service Deliv...

Reporting and presenting progress to the Sales Manager in London.

Are you a motivated people leader with a knack for delivering high-quality Pension Administration services? Are you interested in working for an industry leading Third Party Administrator?. Lead and mentor a team to deliver excellent service to clients and members.

To contribute to innovation and promotion of service excellence so that all aspects of the service are delivered in the most effective way. You will be responsible for working with local partners/stakeholders and other units/departments within the Council to identify and manage policy and monitor...

Join Our Clients Customer Service Team – Multiple Roles. Our client believes that great customer service begins with great people—and that’s why they’re investing in talent at all levels. This is more than just a customer service / call centre job.

Fleet Acquisition & Account Manager – Fast Growth SaaS & Technology Automotive Service Provider. A newly created role is now open for a Fleet Acquisition & Account Manager – an opportunity suited to someone commercially minded, self-driven, and motivated by building something with real impact. B