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  • 5 Star Hotel Security Officer
    5 Star Hotel Security Officer
    6 days ago
    £14.32 hourly
    Full-time
    London

    Job Title: 5 Star Hotel Security Officer Hours: We are seeking 2 x officers (1 x Day & 1 x Night) 8:00-20:00 4 on 4 off 20:00-08:00 4 on 4 off Location: Central London Reports To: Security Team Leader/ Security Manager/ Head of Security / Account Manager. Pay Rate: £14.32 p/h Role Summary: The position requires officers to have exceptional customer service skills, be able to work in a team, conduct patrols, respond to emergencies and have excellent communication skills and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behavior through awareness of behavior and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • Support the customers brand and culture and follow any reasonable requests. Person Specification • SIA Licence for specific site (Door Supervision), • Previous security experience within a 5 star hotel, • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation.

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  • Corporate Security Officer
    Corporate Security Officer
    6 days ago
    £13.15–£14.96 hourly
    Full-time
    London

    Corporate Security Officer (Bench Team) – London Are you an experienced security officer looking to work in a professional corporate environment for an award-winning security company? If so, read on. Pay Rate: £13.15 - £14.96 per hour Join Assist Security Group, recent winner of four OSPA awards including Outstanding Security Company. We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business. Assist Security Group is recruiting Corporate Security Officers to support professional corporate environments in London. This is a front-facing role where presentation, professionalism and customer service are essential. We are looking for officers who understand that security in a corporate environment is not just about presence, but about creating confidence, protecting people and assets, and representing both Assist and the client to a high standard. Role Summary The role requires officers to demonstrate excellent customer service, strong communication and high presentation standards at all times. The purpose of the role is to ensure the safety and security of people, property and assets. Officers must remain professional, approachable and alert when dealing with occupiers, visitors, contractors, the public and emergency services. There is also an expectation to engage with continuous training, as policies, procedures and technology continue to develop within the security environment. Responsibilities • Wear the correct uniform, PPE and SIA badge, maintaining a clean and professional appearance at all times, • Provide a professional and welcoming front-of-house presence, • Deliver excellent customer service and engage positively with all visitors and staff, • Carry out all duties in line with Assignment Instructions and Risk Assessments, • Follow client policies and site procedures at all times, • Monitor access and egress, ensuring only authorised persons enter the premises, • Conduct internal and external patrols where required, • Monitor CCTV, alarm systems and other security technologies, • Identify and respond to incidents, risks and suspicious behaviour appropriately, • Report incidents accurately and in a timely manner, following escalation procedures, • Work collaboratively with emergency services where required, • Support the client’s professional environment and comply with reasonable operational requests Person Specification • Valid SIA Door Supervisor Licence or Security Guarding Licence, • CCTV Licence, • Previous experience within corporate security or a similar professional environment is advantageous, • Excellent customer service and communication skills, • Conscientious, alert and with strong attention to detail, • Professional, reliable and punctual, • Able to remain calm and confident in a fast-moving environment, • Maintains high standards of integrity and confidentiality, • Flexible, collaborative and positive in approach, • Strong verbal and written English Benefits • Competitive pay rate, • Structured training and support, • Professional working environment, • Perkbox benefits, • Opportunity to work with an award-winning security company Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.

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