Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements - Proven experience in a Practice Manager role within a veterinary setting - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficiency in using veterinary practice management software - Ability to handle multiple tasks and prioritise effectively - Strong problem-solving skills and attention to detail - Commitment to delivering high-quality care and customer service Job responsibilities - Oversee the daily operations of the veterinary clinic - Manage and support clinical and administrative staff - Ensure compliance with all veterinary regulations and standards - Implement and maintain efficient workflows and procedures - Monitor financial performance and manage budgets - Coordinate with veterinary professionals to optimise patient care - Handle client inquiries, complaints, and feedback - Maintain inventory and order supplies as needed - Foster a positive and collaborative work environment Benefits - Working in a beautiful clinic, alongside highly skilled veterinary professionals - Being part of a people (and animal)-first culture - 25 days annual leave, plus your birthday off - Salary sacrifice pension scheme provided by Nest - World class team, with room to grow and learn - Regular company social events
This role is ideal for someone with a strong marketing background in the hospitality or restaurant industry, who also has a flair for business development and enjoys building B2B relationships in hospitality. You’ll be responsible for promoting both our restaurants and catering services, conducting market research, and managing sales and marketing activities from end to end. In addition to your core responsibilities, you will also support the management team in day-to-day restaurant operations when needed, ensuring a seamless alignment between marketing initiatives and front-of-house experiences. ⸻ Key Responsibilities Marketing (Restaurant & Catering): • Develop and implement integrated marketing strategies for both dine-in and catering services. • Plan and execute digital campaigns across social media, email marketing, and online advertising platforms. • Manage content creation for Instagram, website, menus, and print materials. • Track and analyse marketing KPIs, customer engagement, and return on investment. • Conduct market research to identify trends, target audiences, and competitor insights. • Build and maintain relationships with corporate clients, event planners, universities, and local businesses. • Organise and attend industry events, tastings, and meetings to generate leads. • Manage the full sales funnel — from inquiries and quotations to follow-ups and client feedback. Operational Support: • Collaborate with the management team to align marketing strategies with operational goals. • Provide hands-on support during peak times and special events, helping ensure a smooth guest experience. ⸻ Requirements • Bachelor’s degree in Marketing, Hospitality Management, or Tourism Management (preferably from a recognised university). • Fluency in English (spoken and written). • Minimum 3 years of experience in a marketing and/or sales role within the hospitality, restaurant, or catering industry. • Strong communication, negotiation, and client relationship skills. • Proficiency in digital marketing tools such as Meta Business Suite, Mailchimp, Google Ads, and Canva. • Highly organised, detail-oriented, and results-driven.
Biscuiteers is an award-winning luxury gifting brand, sometimes described as the ‘NET-A-PORTER of biscuits’. Since 2007, we’ve been on a mission to craft meaningful moments through edible works of art – thoughtfully designed and made to spark joy and deepen connections- ‘why send flowers when you can send Biscuiteers?’ Every single biscuit is lovingly made from start to finish and each one is totally individual. In 2024, we hand-iced approx. 3.0 million biscuits and delivered them to customers all over the world and we’re committed to high standards of social and environmental impact. We’re expanding our Seasonal Icing Team to help bring our 2025 collections to life—and we’d love for you to be part of it! Our Icing team is based at our Ministry at Colliers Wood, SW19 2JD. Come and learn how to Ice like a Biscuiteer, we are offering contracts starting from July 2025 until 23rd December 2025. What you will be doing … · Learn how to Ice like a pro with our 4-week training programme on industry-leading conveyor system. · Work in small supportive teams to meet production goals in our Icing Hall. · Gain hands-on experience in artisan food production. · Follow our food safety and Health & Safety standards. · Support our Dispatch Team during peak periods (based on production needs) You will need to … · A positive, reliable and punctual team player. · Willingness to learn a new skill and work in a fast paced environment. · A positive, flexible approach and be a team player. · Good communication and presentation skills. · Availability for the full contract from July until December 2025. · The flexibility to work 39 hours per week across 5 x shifts per week between Monday to Friday: Shifts of 8 hours: 7am-4pm & 9am-5,40pm. · Basic knowledge of kitchen hygiene (training provided). · A love of biscuits is essential! The Recruitment Process... · Will require a screening video, followed by an assessment interview stage and a kitchen trial. These interviews will take place in July and August 2025. What we offer... We are a bunch of creative, fun-loving people who work hard, celebrate big, wanting to make Biscuiteers a really happy place to work. We genuinely care about each other and the planet. Here’s why you’ll love being part of our team and what we offer to sweeten your working day, including: · Shopping- A special staff discount of 35% on all our beautiful products for you to treat your friends and family. · Food- Breakfast each day for all staff to start the day well fuelled. · Bring your friends- Our staff referral scheme offering you up to £150 per recommendation. · Social life- Our regular social activities bring us all together, including our legendary staff party, staff Christmas lunch and Biscuiteer Awards! · The Future- Automatic pension contributions after 3 months of service, with ethical investment options. · Your Health- Reduced Gym Membership offer with a local partner. The rate of pay for this role is £12.25 per hour plus a holiday pay (£13.73 per hour) What Our Team Says: “A fun, energetic environment with lots of opportunity to learn.” “The atmosphere is inclusive and welcoming.” “I’ve learned to ice biscuits really well—and made great friends along the way!”
Job Opportunity: Chef Join our passionate team and make a difference! Position: Café Cook Hours: 35 hours per week. Location: Earlsfield, SW17 Are you a skilled cook with a passion for fresh, high-quality food? We are looking for a motivated Café Chef to join our team and contribute to our social enterprise, providing excellent customer service and workplace opportunities. About the Role As a Café Chef, you will prepare and serve freshly made breakfasts, Brunch, light lunches, cakes, and snacks. You’ll work closely with the owners to maintain a high standard of food quality and customer experience. Your role will also include supporting the development of menu ideas and maintaining kitchen hygiene standards. Key Responsibilities: Prepare and serve fresh, high-quality breakfast, lunch, and snack options for eat-in and takeaway customers. Cook to order in a fast-paced café environment while maintaining excellent presentation and taste. Engage with customers, responding to feedback to enhance their experience. Assist in menu planning and introducing new dishes to attract customers and boost revenue. Maintain high hygiene standards, ensuring all areas, including fridges and freezers, are kept clean and well-organized. Monitor and record fridge and freezer temperatures daily. Ensure proper food handling, storage, and rotation according to food hygiene regulations. Minimise food wastage and keep track of inventory. Maintain and report issues with kitchen equipment to the Owners. Comply with all Health & Safety and Food Hygiene regulations. Person Specification: Essential Skills & Experience: Proven experience in a café, restaurant, canteen, or pub kitchen. Strong cooking skills with a flair for high-quality food preparation. Excellent communication and teamwork skills. A proactive and motivated approach, with the ability to work under pressure. A positive, customer-focused attitude with a passion for food. Good time management and the ability to multitask effectively. Desirable: Food Safety & Hygiene and Understanding Allergens qualifications. Personal Qualities: A results-driven approach with a commitment to high standards. A collaborative team player who supports colleagues and contributes to a positive workplace. Customer-focused, professional, and proactive in problem-solving. Eager to learn and take advantage of development opportunities. Why Join Us? Work in a friendly and supportive team with a strong community focus. · If you’re ready to bring your Chef skills to Toast Stores and be part of something fresh and exciting, we’d love to hear from you!