Anti-Social Behaviour Officer
7 days ago
London
Hastings hybrid working available Are you passionate about making communities safer and supporting those affected by anti-social behaviour? Southern Housing is seeking a dedicated Anti-Social Behaviour Officer to join our Anti-Social Behaviour team in Hastings. Reporting to the ASB Manager, you will play a key role in delivering an excellent service to residents affected by anti-social behaviour. As an ASB Officer you will be assessing situations of anti-social behaviour by managing a varied caseload and looking at the facts of each case. This may include taking legal action and finding remedies where needed to protect and support residents. If you have thorough experience in Anti-Social Behaviour case management within social housing and excellent communication skills, this is your opportunity to make a real difference! This is a hybrid role, based at one of our Sussex offices (to be agreed with manager) at least 2 days a week. The role covers a patch in East Sussex. Responsibilities include: • Completing risk assessments and dynamically assess situations to tackle ASB and support complainants., • Investigating reports of nuisance, harassment, and anti-social behaviour (and occasionally domestic abuse), and determine appropriate actions., • Deciding on additional measures for evidence gathering, such as sound recording and CCTV., • Maintaining high standards of case management and support teams through supervision., • Knowledge of legislation relating to tenancy enforcement, ASB and domestic abuse., • Thorough experience of ASB case management in a social housing environment., • Excellent communication skills, with the ability to communicate clearly, accurately, and effectively using various communication channels., • The ability to work as part of a team to deliver excellent service in an environment of challenging demand., • Professional curiosity to identify residents with support needs. Closing date: Tuesday 31st March . We reserve the right to close this vacancy early if we receive a high volume of applications. About us At Southern Housing, our residents are at the heartof everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you • Pension, • Life assurance, • Healthcare cash plan, • Eyecare & dental, • Birthday leave, • Retailersdiscounts, • Cycle to work, • Buy & sell annual leave, • Season ticket loan, • In-house academy & career development JBRP1_UKTJ