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  • Team Leader
    Team Leader
    6 days ago
    £25000–£38000 yearly
    Full-time
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • Barista and Waiter / Waitress
    Barista and Waiter / Waitress
    25 days ago
    £13–£14 hourly
    Full-time
    London

    Role Overview: • Deliver exceptional customer service while working in a vibrant, friendly environment., • Master the art of Latte Art, ensuring each cup is crafted with precision and flair., • Prepare food and coffee to high standards, showcasing your skills and attention to detail., • Maintain a clean and organized workspace, contributing to an efficient kitchen., • Be the welcoming face of Bonata, greeting every customer with warmth and a smile. Responsibilities: • Greet customers warmly and ensure they feel at home., • Accurately take and prepare orders, aligning with customer preferences., • Follow hygiene and safety practices meticulously to ensure a safe environment., • Collaborate with teammates to achieve smooth operations and create a seamless customer experience., • Cultivate a friendly atmosphere, enhancing the dining experience., • Bring strong customer service and communication skills., • Thrive in a fast-paced setting, adapting swiftly to dynamic demands., • Maintain a team-oriented, positive approach to all tasks. Perks and Benefits: • Enjoy complimentary meals and drinks during your shifts., • Enjoy your work-life balance with a schedule from Monday to Friday, 6 AM - 4 PM, with weekends and bank holidays off. What We Look For: • A positive, can-do attitude and willingness to learn and grow., • Friendly, reliable team players who enjoy working in fast-paced environments. Experience: • Previous kitchen or preparation experience is a plus.

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